Click the link that best relates to your question.

Transcription

1 Click the link that best relates to your question. I M HAVING TROUBLE FINDING THE RA I NEED. HOW DO I NAVIGATE THROUGH THE APPLICATION? I M DONE USING THE APPLICATION. HOW DO I EXIT? HOW LONG DO ELECTRONIC REMITTANCE ADVICES STAY ON THE WEBSITE? I NEED ADDITIONAL HELP. WHO CAN I CONTACT? ABOUT WEEKLY REMITTANCE ADVICES APPLICATION HELP Date Revised: 9/22/2011

2 I m having trouble finding the RA I need. How do I navigate through the application? The application lists your RA s in descending order as its default setting, with the most recent one being first. Use the Next arrow to view the next page of RA s, or use the Last arrow to go to the end, and vice versa for the First and Previous arrows. A grayed-out arrow means you have reached the end or the beginning of the list and cannot go further. To jump quickly to a page, use the drop-down box. This is the fastest way to move to a specific date. If you would like to change the order of the list to be ascending, simply click the red arrow in the Remittance Dates box. Clicking the Download button will bring up a prompt to View, Save, or Cancel opening the file. Your RA is conveniently converted into PDF format with a simple click, making it easy to read and print from.

3 I m done using the application. How do I exit? If you would like to go back to the index of provider applications, click the Main Menu link. Next to that button is the Remittance Advice Message link. This will bring you to another index containing a list of all past RA messages and the date the messages ran (your personal RA s are not included in this list). Clicking the Provider Logout button will log you out of the secure side of the website and bring you to the homepage of

4 How long do electronic Remittance Advices stay on the website? The website will store your Remittance Advices for 5 weeks.

5 I need additional help. Who can I contact? For Technical Support, call toll-free

6 About Weekly Remittance Advices Application Help Louisiana Medicaid Management Information System (LMMIS) Weekly Remittance Advices User Manual Date Created: 09/22/2011 Prepared by the Technical Communications Group Hakan Borazanci Molina Medicaid Solutions and the Louisiana Department of Health and Hospitals Proprietary Data Notice The information contained in this document is proprietary to Molina and the Louisiana Department of Health and Hospitals. The information in this document shall not be reproduced, shown or disclosed outside Molina or Louisiana DHH/BHSF without written permission. Information contained in this document is highly sensitive and of a competitive nature. NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product and related material disclosed herein are only furnished pursuant and subject to the terms and conditions of a duly executed license or agreement to purchase services or equipment. The only warranties made by Molina, if any, with respect to the products, programs or services described in this document are set forth in such license or agreement. Molina cannot accept any financial or other responsibility that may be the result of your use of the information in this document, including but not limited to direct, indirect, special or consequential damages. Exercise caution to ensure the use of this information and/or software material complies with the laws, rules, and regulations of the jurisdictions with the respect to which it is used. The information contained herein is subject to change without notice upon DHH approval. Revisions may be issued to advise of such changes and/or additions. Molina is a registered trademark of Molina Medicaid Solutions. Copyright 2011 Year Molina Medicaid Solutions All rights reserved