0 Discuss critical incidents and importance of reporting them, using information learned
|
|
|
- Ronald Ball
- 8 years ago
- Views:
Transcription
1
2 Purpose of this Forum 0 Discuss critical incidents and importance of reporting them, using information learned 0 Review DMHAS policy and procedure around critical incidents 0 Introduce new online incident reporting system going online on October 1, Explain how to gain access to system and who should be involved in critical incident reporting 0 Answer questions and address issues
3 What IS a critical incident? Critical incidents are defined as incidents which may have a serious or potential serious impact on: 0 DMHAS clients 0 DMHAS or PNP contracted staff 0 State operated or contracted facilities 0 The public OR 0 Anything else may bring about adverse publicity
4 Examples 0 A client at a methadone maintenance clinic stops coming in for her regular dose. A few days later, clinic staff notice her obituary in the local newspaper. 0 Residents of a group home are awakened by a smoke alarm and are evacuated to a safe area. They are allowed back in the building after it is declared safe by the fire department. 0 A man receiving detox services complains of rapid heartbeat and shortness of breath and is taken to the emergency department for assessment.
5 Examples, continued 0 A young man comes in to the program office in an agitated state. He makes threatening statements about his counselor and will not calm down. Staff call the police. 0 A supported housing client is found unresponsive in her bed by a visiting nurse. 0 FBI agents visit a man who receives case management services from a state operated LMHA. This consumer has been sending threatening letters to various public officials, including the governor.
6 Benefits of Critical Incident Reporting 0 Did you know that critical incident reporting was invented during WWII as a way to understand the causes of airplane crashes? (Branch, 2005) 0 Debriefing tool to process event 0 Used in medical and nursing schools 0 Anecdotal information, when collected, can coalesce into patterns that can be analyzed 0 Tool for quality monitoring and improvement on multiple levels 0 Heads up for DMHAS as responsible entity
7 What is required by DMHAS? 0 Information about the nature of the incident (when, where, who, what) 0 Timely reporting to the Office of the Commissioner 0 Not intended to supplant any other reporting requirements, e.g. Department of Public Health, the Connecticut Occupational Health and Safety Administration 0 Should not be superseded by other reporting requirements
8 What is required by DMHAS? 0 Verbal Report within three (3) hours of the incident (or learning of the incident) to the DMHAS Critical Incident Line: (860) (within reason)* 0 If a Verbal Report is to be made after hours, call the Connecticut Valley Hospital switchboard for assistance: (860) * 0 Within one (1) business day, the Written Report should be made to Office of the Commissioner * These requirements will remain the same.
9 Current Reporting Procedure 0 A paper form is completed and faxed to a secure fax line in OOC s Community Services Division. 0 The faxed report is reviewed by the Director of CSD or her delegate. 0 The report is brought over to staff in the Evaluation, Quality Management, and Improvement Division. 0 EQMI staff enter data from the paper form into an Access 2003 database (ouch!) 0 CONS: Reports often handwritten; delay in data entry and dissemination of info to senior management and other DMHAS staff.
10 New Reporting Procedure 0 User at the LMHA or Addiction Service provider agency logs into the Critical Incident Application in the DDaP Portal 0 Critical incident report is entered into online webbased application 0 Once data entry is complete, automated alerts are sent to DMHAS senior management and regional managers 0 PROS: No more faxing; information gets to where it needs to be faster; online data collection form allows for client search and information retrieval (less work)
11 Anticipated Improvements 0 Security data is entered directly into online site secured by VPN (Virtual Private Network) 0 Improved speed and quality of notification - most fields are required in the online system, so missing data will be reduced 0 Legibility no more handwriting! 0 Reduced time needed to report- user will be able to look up client in system; no need to input redundant information
12 What s new reporting process 0 LMHA or Addiction Service provider staff will report critical incidents through the online portal 0 OOC will no longer receive faxed reports 0 OOC will no longer handle data entry of critical incidents 0 Users will be able to update and close critical incident reports online
13 LMHAs 0 PNP Mental Health Affiliates will continue to report critical incident reports to their LMHA 0 LMHAs will identify specific users to handle critical incident reporting 0 Specified users will enter critical incident reports into online Critical Incident Application 0 LMHAs will be able to monitor, update, and close affiliates critical incident reports online
14 LMHA Affiliates (PNP MH provider agencies) 0 Continue reporting critical incidents to designated LMHA contacts 0 Use new internal form to standardize reporting to LMHAs (
15 Addiction Service Providers 0 Addiction Service Providers will identify specific users to handle critical incident reporting 0 Specified users will enter critical incident reports into online Critical Incident Application 0 Addiction Service Providers will be able to monitor, update, and close critical incident reports online
16 Incident Report Data Entry - Initial
17 Search by client name or SSN
18 Entering client information
19 Incident Report Data Entry - Closure
20 Sample Summary Report
21 Access to New System 0 Users will need to apply for additional access and have their request signed off at their location 0 Access Form is available on the Critical Incident website : 0 Like other applications available through the DDaP Portal (DDaP, EDW, VATS, Consumer Satisfaction), you will need a token for access
22 Training 0 Training dates may be found here: 0 More dates may be added based on demand
23 Start Date We will be using the Critical Incident Reporting System starting Wednesday, October 1, 2014
24 Critical Incident Website Contact information, memos, forms, news
25 Thank You Any Questions?
DBH/CBH defines, evaluates and reviews all aspects of the delivery of behavioral health services
5.1 Overview of the Quality Review Unit DBH/CBH defines, evaluates and reviews all aspects of the delivery of behavioral health services to each individual covered under HealthChoices for Philadelphia
Ontario Shores Centre for Mental Health Sciences Emergency Response Code List
RED FIRE Ontario Shores Centre for Mental Health Sciences Emergency Response Code List GREEN EVACUATION ALERT YELLOW MISSING PATIENT WHITE STAFF ASSISTANCE BLUE MEDICAL EMERGENCY BROWN CHEMICAL SPILL ORANGE
DISPUTE RESOLUTION GRIEVANCE PROCEDURE FOR TEACHING & SUPPORT STAFF IN SCHOOLS
DISPUTE RESOLUTION GRIEVANCE PROCEDURE FOR TEACHING & SUPPORT STAFF IN SCHOOLS PLEASE NOTE: This document replaces the previous Grievance and Dignity at Work Policies and Procedures. 1. INTRODUCTION It
Running Head: WORKFLOW ANALYSIS 1. Workflow Analysis of a Primary Care Clinic Before and After Implementation of an Electronic Health Record
Running Head: WORKFLOW ANALYSIS 1 Sample Answer to Workflow Analysis Assignment Workflow Analysis of a Primary Care Clinic Before and After Implementation of an Electronic Health Record There are numerous
TAKING CONTROL OF WORKPLACE VIOLENCE
TAKING CONTROL OF WORKPLACE VIOLENCE Second Edition A Training Program for Supervisors and Managers Participant Manual TAKING CONTROL OF WORKPLACE VIOLENCE A Training Program for Supervisors and Managers
Build a better hospital. Now, make your new building as intelligent and efficient as the best medical staff
Build a better hospital Now, make your new building as intelligent and efficient as the best medical staff Who else faces decisions that affect life and death in their building project? Announcing an intelligent
Critical Incident Policy and Procedure
Critical Incident Policy and Procedure Purpose: This document outlines AICL policy, support mechanisms and procedures for managing a critical incident. This policy will ensure that AICL has: An effective
UNIVERSITY OF CALIFORNIA, MERCED EMERGENCY NOTIFICATION SYSTEM (UCMAlert)
UNIVERSITY OF CALIFORNIA, MERCED EMERGENCY NOTIFICATION SYSTEM (UCMAlert) RESPONSIBLE OFFICER : Vice Chancellor - Administration EFFECTIVE DATE : REVISION NUMBER : Original NUMBER OF PAGES : 8 I. REFERENCES
The Emergency Operations Plan provides guidance for managing emergency communications resources.
Emergency Support Function #2 - Communication ESF # 2 Primary Agency Office of Emergency Preparedness Information Technology University Relations 911 Centers Secondary/Support Agencies Law Enforcement
In the Event of an Emergency. To reach the Department of Public Safety Dispatcher DIAL 5555. From any on-campus telephone
In the Event of an Emergency To reach the Department of Public Safety Dispatcher DIAL 5555 From any on-campus telephone Otherwise, dial 1-718-260-5555 To reach a New York City Police/Fire Department Operator:
Complaints Policy. Complaints Policy. Page 1
Complaints Policy Page 1 Complaints Policy Policy ref no: CCG 006/14 Author (inc job Kat Tucker Complaints & FOI Manager title) Date Approved 25 November 2014 Approved by CCG Governing Body Date of next
Information Security Incident Management Policy
Information Security Incident Management Policy Version: 1.1 Date: September 2012 Unclassified Version Control Date Version Comments November 2011 1.0 First draft for comments to IT Policy & Regulation
ACCIDENT & INCIDENT RECORDING AND REPORTING POLICY
POLICY Policy Statement We follow the guidelines of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), the Health & Safety Executive (HSE) and the Statutory Framework for
STATE SUBSTANCE ABUSE TREATMENT FOR ADULTS
Executive Summary STATE SUBSTANCE ABUSE TREATMENT FOR ADULTS Each year, Connecticut provides substance abuse treatment to thousands of adults with alcoholism and other drug addictions. Most are poor or
Government: Hypothetical Case Studies Unreasonable complainant conduct in a virtual world SOCAP Amora Jamison Hotel, Sydney 30 August 2011
Government: Hypothetical Case Studies Unreasonable complainant conduct in a virtual world SOCAP Amora Jamison Hotel, Sydney 30 August 2011 Chris Wheeler Deputy NSW Ombudsman Public servants and social
M.I.E.M.S.S. REGION V ALERT STATUS SYSTEM
M.I.E.M.S.S. REGION V ALERT STATUS SYSTEM Approved by the Maryland Region V EMS Advisory Council January 28, 1999 Amended November 16, 2000 Reprinted with Corrections January 16, 2001 Note: Patients destined
Freedom of Information Act 2000 (FOIA) Decision notice
Freedom of Information Act 2000 (FOIA) Decision notice Date: 20 June 2016 Public Authority: Address: Commissioner of the Metropolitan Police Service New Scotland Yard Broadway London SW1H 0BG Decision
City of Oak Creek. Class Title: Emergency Services Dispatcher. Division: Administrative Location: Police Station
City of Oak Creek Class Title: Emergency Services Dispatcher Department: Police Division: Administrative Location: Police Station Job Code Number: Grade Number: Non-Union Summary Description Performs a
The Impact of Disruptive Behavior on Nursing Care and Patient Safety
The Impact of Disruptive Behavior on Nursing Care and Patient Safety Alan H. Rosenstein M.D., M.B.A. Vice President & Medical Director VHA West Coast Forum on the Future of Nursing October 19, 2009 Outline
Centralized Application and Management System. Category: Data, Information and Knowledge Management. Initiation date: June 2011
Centralized Application and Management System Category: Data, Information and Knowledge Management Initiation date: June 2011 Completion date: November 2012 Nomination submitted by: Samuel A. Nixon Jr.
Wide Bay Respite Services Supporting the caring role of families. Service Management Policy
Service Management Policy Organisation Structure Flowchart Legislation / Industry Standards Department of Communities, Child Safety & Disability Services (Funding Body) Board of Management Other Agencies
ACTIVE THREAT TEMPLATE
ACTIVE THREAT TEMPLATE Background Information for departments developing this template for their Building Emergency Plan - Each individual is ultimately responsible for their own safety. In any response
TSA Conference Reducing the Risk of Fire to the Vulnerable Person through Telecare. London Fire Brigade
TSA Conference Reducing the Risk of Fire to the Vulnerable Person through Telecare London Fire Brigade Sheltered Accommodation Irene - Surrey Coroner s Court 9 th May 2014 HM Coroner Richard Travers highlighted
PSYCHOLOGICAL ASSISTANCE PROGRAM IN EMERGENCIES AND CRITICAL SITUATIONS
I P S E - I N T E RV E N C I O N P S I C O L O G I C A ESPECIALIZADA PSYCHOLOGICAL ASSISTANCE PROGRAM IN EMERGENCIES AND CRITICAL SITUATIONS STRATEGIC CONSULTING AND SPECIALIZED TRAINING I N T R O D U
Client Required Signature Document
731 South 8 th Street Canon City, CO 81212 Tele: 800-800-5914 Fax: 719-276-1708 8825 S 117 th St La Vista, NE 68128 Tele: 402-332-0102 Fax: 402-332-0103 Client Required Signature Document Assignment of
In Case of Emergency. At Met, Western, and Malden Park, any staff member can notify switchboard of an emergency code by dialing: 3333
Emergency Codes INCIDENT NAME RATIONALE FOR COLOUR Fire Code Red Colour of fire Cardiac Arrest Code Blue Cardiac victim is often cyanotic / blue Internal Evacuation Code Green Green (light) means go Missing
Cyber-bullying is covered by this policy: all members of the community need to be aware that
DUKE OF KENT SCHOOL A8 ANTI-BULLYING POLICY Aims and Objectives: Duke of Kent School values every individual in the community and believes each deserves to be treated with respect. Sensitivity to the feelings
Communication for Nursing Professionals
Communication for Nursing Professionals Instructor Name Class Period Date Multiple Choice: For each of the following questions, circle the letter of the answer that best answers the question. 1. Which
Tips To Improve 5-Star Performance Ratings
Tips To Improve 5-Star Performance Ratings Two different patient surveys impact CMS Star ratings: 1. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, typically mailed to plan
Fire Response Plan - Code Red
Fire Response Plan - Code Red SUMMARY & PURPOSE The purpose of the Fire Response Plan Code Red is to provide guidelines for hospital personnel to follow during a Code Red. As more fully described below,
CONDUCTING GLOBAL CLINICAL RESEARCH TRIALS:
CONDUCTING GLOBAL CLINICAL RESEARCH TRIALS: COMPARING AND CONTRASTING FDA MEDICAL DEVICE REGULATIONS FOR CLINICAL INVESTIGATORS WITH ISO 14155:2011 Introduction Today s clinical research landscape for
Kentucky IT Infrastructure Library (ITIL) Program
2006 NASCIO Recognition Awards Nomination Category: Enterprise IT Management Initiatives Kentucky IT Infrastructure Library (ITIL) Program Commonwealth Office of Technology. KentuckyUnbridledSpirit.com
Hurricane Katrina: Kansas All-Hazards Behavioral Health Program Response 11/05
Hurricane Katrina: Kansas All-Hazards Behavioral Health Program Response 11/05 The Kansas Mental Health Authority (KMHA), the mental health authority in the State of Kansas, is responsible for planning,
SOHAR EMERGENCY RESPONSE PLAN
SOHAR EMERGENCY RESPONSE PLAN SOHAR Port and Freezone Second Edition V 1.0 February 2011 1. Introduction 1.1. SOHAR Port and Freezone has a responsibility to ensure the provision of a prepared response
Rediscover business simplicity with TULIP! Bring all your accounting, payroll & HR processes together under one platform
Rediscover business simplicity with TULIP! Bring all your accounting, payroll & HR processes together under one platform What is TULIP? Business process optimization solution developed by working closely
POINT UNIVERSITY CAMPUS SECURITY Emergency Response Plan
POINT UNIVERSITY CAMPUS SECURITY Emergency Response Plan Introduction The Point University Emergency Response Plan establishes guidelines for campus-wide communication, service coordination and safety
Training Courses for the PRIVATE HEALTHCARE SECTOR
Training Courses for the PRIVATE HEALTHCARE SECTOR CONTENTS ABOUT US About Us 3 Conflict Resolution 4 Breakaway 6 Our mission is to make you and your team safer and more secure. We inspire a greater level
Niagara Region Emergency Management Plan
Niagara Region Emergency Management Plan Page i PAGE LEFT BLANK FOR DOUBLE SIDED PRINTING Niagara Region Emergency Management Plan Page ii Niagara Region Emergency Management Plan TABLE OF CONTENTS PAGE
LICENSED VOCATIONAL NURSE ON CALL PILOT PROGRAM FINAL REPORT. As required by SB 1857, 82 nd Legislature, Regular Session, 2011
LICENSED VOCATIONAL NURSE ON CALL PILOT PROGRAM FINAL REPORT As required by SB 1857, 82 nd Legislature, Regular Session, 2011 Center for Policy and Innovation December 2015 1 DECEMBER 2015 TABLE OF CONTENTS
EMERGENCY MANAGEMENT ORGANIZATION
VI. EMERGENCY MANAGEMENT ORGANIZATION General 1. The overall responsibility for emergency preparedness rests with government on all levels, including all agencies of state, county and city in coordination
Special Attention of NOTICE H 2015-09 All Multifamily Hub Directors Issued: October 5, 2015 All Multifamily Program Center Directors
U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT WASHINGTON, DC 20410-8000 ASSISTANT SECRETARY FOR HOUSING- FEDERAL HOUSING COMMISSIONER Special Attention of NOTICE H 2015-09 All Multifamily Hub Directors
EMERGENCY MANAGEMENT POLICY
Effective Date: November 2, 2009 Supersedes/Amends: VRS-50/December 2006 Originating Office: Office of the Vice-President, Services Policy Number: VPS-50 SCOPE This policy applies to all members of the
Security Incident Response Process. Category: Information Security and Privacy. The Commonwealth of Pennsylvania
Security Incident Response Process Category: Information Security and Privacy The Commonwealth of Pennsylvania Executive Summary The Commonwealth of Pennsylvania is a trusted steward of citizen information.
Security Lessons Learned November 1, 2013. Los Angeles International Airport BUSINESS INFORMATION TECHNOLOGY 2015 VANCOUVER
Security Lessons Learned November 1, 2013 Los Angeles International Airport BUSINESS INFORMATION TECHNOLOGY 2015 VANCOUVER All airports should carefully evaluate their security measures against a wide
MANAGEMENT OF PHASED EVACUATION OF BUILDINGS Guidance for Senior Key Persons
MANAGEMENT OF PHASED EVACUATION OF BUILDINGS Guidance for Senior Key Persons HEALTH & SAFETY UNIT AUTUMN 2007 CONTENTS 1 INTRODUCTION... 1 2 SUMMARY AND SUGGESTED ACTION PLAN... 1 3 BUILDING MATTERS...
The University of North Carolina at Pembroke
The University of North Carolina at Pembroke Crisis Action Plan [Updated April 18, 2007] I. PURPOSE A crisis action plan provides policies and procedures for the coordination of communications within the
Physician Practice Connections Patient Centered Medical Home
Physician Practice Connections Patient Centered Medical Home Getting Started Any practice assessing its ability to achieve NCQA Physician Recognition in PPC- PCMH is taking a bold step toward aligning
Schizophrenia National Institute of Mental Health
Schizophrenia National Institute of Mental Health U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health Schizophrenia Do you know someone who seems like he or she has lost touch with
Access Rights Management. Only much Smarter.
Access Rights Management. Only much Smarter. 8MATES OVERVIEW Access Rights Management 8MAN is the leading Access Rights Management solution in Microsoft and virtual server environments and helps protect
Telecare Services. including community alarm
Telecare Services including community alarm Contents Page Community Alarm service... 1 Who can use community alarm services?... 2 How does it work?... 2 What do I need to have this service?... 2 How can
THE NEW YORK CITY TRANSIT DEPARTMENT OF SUBWAY S EMERGENCY RESPONSE OFFICER PROGRAM: MAKING IT STRONG IN TRANSITION AND BEYOND OVERVIEW
THE NEW YORK CITY TRANSIT DEPARTMENT OF SUBWAY S EMERGENCY RESPONSE OFFICER PROGRAM: MAKING IT STRONG IN TRANSITION AND BEYOND Barry L. Kluger MTA Inspector General State of New York OVERVIEW For many
Florida Administrative Code
Florida Administrative Code Rule 69B-220.051 Conduct of Public Adjusters. (1) Purpose and Scope. This rule sets forth department policy as to certain matters generally affecting public adjusters. Procedures
A Guide to developing BROTHEL OPERATIONAL PLANS POLICIES AND PROCEDURES
A Guide to developing BROTHEL OPERATIONAL PLANS POLICIES AND PROCEDURES Scope and Purpose of this Guide The purpose of this guide is to provide licensees with the key that may be addressed when developing
Life with a new baby is not always what you expect
Life with a new baby is not always what you expect Postpartum Blues or Baby Blues are COMMON. 4 in 5 mothers will have postpartum blues. POSTPARTUM BLUES OR BABY BLUES Pregnancy, the birth of a baby, or
Emergency and Critical Incident Policy and Procedure
Emergency and Critical Incident Policy and Procedure 1. Purpose and scope Emergencies and critical incidents in the workplace can affect people physically and psychologically, and affect the business continuity
INSTITUTIONAL CARE/ LIVING FACILITIES APPLICATION. 1. Name of applicant: 2. Mailing address: City State Zip. 3. Contact Phone: 4. Email: Web address:
Minnesota Medical Malpractice Joint Underwriting Association Minnesota Joint Underwriting Association 12400 Portland Avenue S, SUITE 190 Burnsville, MN 55337 Phone: (952) 641-0260 or (800) 552-0013 Fax:
IT HELPDESK ADVISER REF: TC449
Information Services Directorate The Post IT HELPDESK ADVISER REF: TC449 The IT Helpdesk Advisor will be part of a team responsible for the provision of IT support via email, phone and face to face for
Safety Alerts Management Policy
Safety Alerts Management Policy Version Number 1.1 Version Date February 2014 Policy Owner Author First approval or date last reviewed Staff/Groups Consulted Director of Nursing and Clinical Governance
The Doctor-Patient Relationship
The Doctor-Patient Relationship It s important to feel at ease with your doctor. How well you are able to talk with your doctor is a key part of getting the care that s best for you. It s also important
The 2016 Business Plan and Budget Process
Recommendation That the Executive Committee recommend to City Council that it: 1. Reaffirm Council s four-year priorities listed in Attachment 1; 2. Approve the proposed performance measures listed in
Hospital Emergency Operations Plan
Hospital Emergency Operations Plan I-1 Emergency Management Plan I PURPOSE The mission of University Hospital of Brooklyn (UHB) is to improve the health of the people of Kings County by providing cost-effective,
General Registry CODE OF CONDUCT FOR CORONERS
General Registry CODE OF CONDUCT FOR CORONERS July 2014 Page 1 Contents 1.0 Introduction... 3 2.0 Objectives of the Code of Conduct... 3 3.0 Scope... 3 4.0 Oath of Coroner... 3 5.0 Coroners and Lockmen...
Contract Performance Review Report. Nottinghamshire Patient Transport Services
Contract Review Report Nottinghamshire Patient Transport Services Introduction Following the part A OJEU (Official Journal of the European Union) procurement process the contract for Nottinghamshire Patient
North York General Hospital Policy Manual
Page 1 of 6 POLICY STATEMENT North York General Hospital staff is responsible to follow the guidelines outlined in this document in the event of a fire to minimize injury and/or damage. DEFINITIONS Code
NHS LA COMPLAINTS POLICY
NHS LA COMPLAINTS POLICY Applies to: NHS LA employees, contractors and Non Executive Directors Date of Board Approval: May 2014 Review Date: May 2017 1 May 2014 1. Introduction The NHSLA is committed to
Health and Safety Policy and Procedures
Health and Safety Policy and Procedures Health & Safety Policy & Procedures Contents s REVISION AND AMENDMENT RECORD : Summary of Change Whole Policy 4.0 05 Nov 08 Complete re-issue Whole Policy 4.1 10
ORDINANCE NUMBER 1280
ORDINANCE NUMBER 1280 AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF PERRIS AMENDING CHAPTER 9.60 OF THE PERRIS MUNICIPAL CODE PROVIDING FOR REGULATION OF ALARM SYSTEMS THE CITY COUNCIL OF THE CITY OF
Emergency Quick Reference Guide
Township of Rideau Lakes - Emergency Response Plan 1 Emergency Quick Reference Guide Upon the arrival of three or more members, the Community Control Group (CCG) may initiate its function. Ensure that
Substitute Teaching Guidelines
Substitute Teaching Guidelines 2015-16 HANDBOOK Orchard Farm R-V School District Saint Charles, MO Conditions of Employment Application Procedures Applications for substitute teaching are received and
OPERATIONS POLICY & PROCEDURE NOTICE # 9/96
DEPARTMENT OF BUILDINGS EXECUTIVE OFFICES 60 HUDSON STREET. NEW YORK, N.Y. 10013-3394 GASTON SILVA, R.A., Commissioner BARRY G. COX Assistant Commissioner Borough Operations (212) 312-8004 TTY (212) 312-8188
Ligature Risk Assessment Policy
Ligature Risk Assessment Policy Version Number: V3 Name of originator/author: Director of Estates and Facilities Name of responsible committee: Risk Committee Name of executive lead: Chief Operating Officer
SAFETY AND SUSTAINABILITY POLICY
SAFETY AND SUSTAINABILITY POLICY We follow Safety and Environment laws and best practice so we can be the best and be a leader in this area. We want to do all we can to ensure we work safely, protect the
Respecting your privacy
Respecting your privacy We respect your personal information, and this Privacy Policy explains how we handle it. The policy covers National Australia Bank Ltd ABN 12 004 044 937 and all its related body
CRAIG HOSPITAL POLICY/PROCEDURE
CRAIG HOSPITAL POLICY/PROCEDURE Approved: DD 3/06; SC, MEC, NPC 04/06; Effective Date: 06/98 P&P 5/06, 09/07; SC, 09/10; 10/10 P&P Attachments: None Revised Date: 03/02, 1/05, 4/06, 09/07, 09/10 Forms:
Pension Division Newsletter
May 2010 Pension Division Newsletter Working Group Update Reporting Reminder State Fire Aid Reminder New Statement of Position New Online Training Session Consultant Insurance Requirement Investment Basics
Mona Osman MD, MPH, MBA
Mona Osman MD, MPH, MBA Objectives To define an Electronic Medical Record (EMR) To demonstrate the benefits of EMR To introduce the Lebanese Society of Family Medicine- EMR Reality Check The healthcare
Complaints Policy and Procedure
Hinchingbrooke Health Care NHS Trust NHS Complaints Policy and Procedure Status: Draft Date: November 2004 1 Contents: 1 Introduction... 3 2 General Principles... 3 3 Local Resolution... 4 4 Healthcare
UNION COLLEGE INCIDENT RESPONSE PLAN
UNION COLLEGE INCIDENT RESPONSE PLAN The college is committed to supporting the safety and welfare of all its students, faculty, staff and visitors. It also consists of academic, research and other facilities,
Mental Health Facilities and De-Institutionalization
Mental Health Facilities and De-Institutionalization Mental health facilities and de-institutionalization were among the issues raised by many participants during the Conversation on Health. Patient care,
2011 Biennial Review of Montgomery College Drug and Alcohol Prevention Program
2011 Biennial Review of Montgomery College Drug and Alcohol Prevention Program Introduction The Drug-Free Schools and Communities Amendment Act of 1989 (the "Act") required institutions of higher education
Residential Children s Services Behaviour Management group Therapeutic Crisis Intervention
Residential Children s Services Behaviour Management group Therapeutic Crisis Intervention GOOD PRACTICE GUIDANCE CSG10002 V1.1 2011-10-13 THIS PROCEDURE AFFECTS THE FOLLOWING GROUPS OF STAFF AND / OR
EMERGENCY RESPONSE PLAN. This Emergency Response Plan describes the functions and procedures of USA Track & Field,
EMERGENCY RESPONSE PLAN This Emergency Response Plan describes the functions and procedures of USA Track & Field, Inc. ( USATF ) and sets forth the principles that will guide USATF s actions in response
AISD CAMPUS REFERENCE GUIDE FOR CRITICAL INCIDENCE AISD Emergency Operation Plan & Critical Incident Stress Management Model QUICK REFERENCE
AISD Emergency Management Coordinator, John Gaete Supervisor of Critical Incident Response Team, Dianna Groves Department of Student Learning Support Services Sally Rothenberg, Director AISD CAMPUS REFERENCE
CODE OF CONDUCT: BETTING AND RELATED ACTIVITY
CODE OF CONDUCT: BETTING AND RELATED ACTIVITY 1 INTRODUCTION 1.1 Every person who is subject to the Operational Rules is subject to this Code of Conduct on Betting and Related Activity (the Betting Code
Model Safeguarding Policy and Procedure for Smaller Voluntary and Community Groups
Introduction Model Safeguarding Policy and Procedure for Smaller Voluntary and Community Groups This NAME OF ORGANISATION policy follows guidelines set out in Bath & North East Somerset (B&NES) Safeguarding
Informed Consent and Clinical Policies
THRIVE Center for ADHD and Comprehensive Mental Health Informed Consent and Clinical Policies Welcome to THRIVE. This document contains important information about our professional services and business
Honeywell Instant Alert for Schools
Emergency Notification Systems Providers Webinar Forum April 25, 2016 11:30 AM 12:15 PM Sponsored by NEWESD 101 s Technology & Design Services Forum website with link to product presentation: www.esd101.net/notificationsystemsforum2016
CONFORMED COPY. Method Statement Helpdesk Services. Revision History. Revision Date Reviewer Status. 23 March 2007 Project Co Final Version
CONFORMED COPY Method Statement Revision History Revision Date Reviewer Status 23 March 2007 Project Co Final Version Table of Contents 1 Objectives... 3 2 Management Supervision and Organisation Structure...
London School of Economics and Political Science. Disciplinary Procedure for Students
London School of Economics and Political Science Purpose of this Procedure Disciplinary Procedure for Students 1. The School s Memorandum and Articles of Association set out its main objectives of education
managed server room monitoring services
managed server room monitoring services Spook Limited Castle Court 41 London Road Reigate Surrey RH2 9RJ Telephone: +44 (0)845 2000 751 www.spook.co.uk With over 200 installations across the UK and Continental
DATA PROTECTION POLICY
Reference number Approved by Information Management and Technology Board Date approved 14 th May 2012 Version 1.1 Last revised N/A Review date May 2015 Category Information Assurance Owner Data Protection
Death Verification of Death and Medical Certificate of Cause of Death
Policy Directive Ministry of Health, NSW 73 Miller Street North Sydney NSW 2060 Locked Mail Bag 961 North Sydney NSW 2059 Telephone (02) 9391 9000 Fax (02) 9391 9101 http://www.health.nsw.gov.au/policies/
TENANT EMERGENCY PREPAREDNESS PLAN
JSR Management 2800 Corporate Exchange Dr. Suite #025 Columbus, OH 43231 614-882-1515 614-882-2301 fax jsr@jskilken.com TELEPHONE NUMBERS POLICE, FIRE, AMBULANCE 911 MANAGEMENT OFFICE JSR Management 2800
STATE OF CONNECTICUT
STATE OF CONNECTICUT DEPARTMENT OF MENTAL HEALTH AND ADDICTION SERVICES A Healthcare Service Agency DANNEL P. MALLOY GOVERNOR PATRICIA A. REHMER, MSN COMMISSIONER CONNECTICUT DEPARTMENT OF MENTAL HEALTH
Details about this location
Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Prince George Duke of Kent Court Shepherds Green, Chislehurst,
12.0 Investigator Responsibilities
v. 5.13.13 12.0 Investigator Responsibilities 12.1 Policy Investigators are ultimately responsible for the conduct of research. Research must be conducted according to the signed Investigator statement,
Conditions for Intamac Home Monitoring Service via the Internet
CONTENTS 1. Interpretation 2. The Service 3. Duration 4. Our Commitment 5. Getting Started 6. Making Sure the Service is Secure 7. Things we May Have to Do 8. Repairing Faults in the Service 9. Paying
Southern State Superannuation Act 2009
Version: 27.8.2015 South Australia Southern State Superannuation Act 2009 An Act to continue the Triple S contributory superannuation scheme for persons employed in the public sector; and for other purposes.
Version 4 SPECIAL LEAVE POLICY. A Policy and procedure giving guidance on the Special Leave provisions within the Trust.
Version 4 SPECIAL LEAVE POLICY A Policy and procedure giving guidance on the Special Leave provisions within the Trust. Authorised by: TEG Date authorised: December 2005 Next review date: 30 April 2016
Policy for the reporting of: Adverse Incidents/Accidents/ Near Misses & Dangerous Occurrences
Policy for the reporting of: Adverse Incidents/Accidents/ Near Misses & Dangerous Occurrences Page 1 Incident Reporting Policy Reference No: BSO 003 Version: Version 1 Ratified by: BSO Board Date Ratified: