1 THIS IS ERICSSON Global connections Local commitment
2 In the rapidly changing information and communication industry, we take the role of business enabler. Hans Vestberg, President and CEO Communication is changing the way we live and work. Ericsson plays a key role in this evolution, using innovation to empower people, business and society. We provide communications networks, telecom services and support solutions, making it easier for people all over the globe to communicate. About us Approximately 40 percent of the world s mobile traffic passes through network equipment supplied by us The networks we support for operators serve more than 2.5 billion subscribers The networks we manage for operators serve more than 1 billion subscribers We have 35,000 granted patents, comprising one of the industry s strongest portfolios We have over 64,000 services professionals We have customers in more than 180 countries We have been in the telecoms market for 138 years We are the fifth largest software supplier in the world We are ranked number 1 worldwide for OSS/BSS and Service Enablement solutions and services We are the global market leader in IPTV, Satellite and Contribution & Distribution compression OUR VISION Our vision is to be the prime driver in an all-communicating world. In an all-communicating world, everyone can use voice, data, images and video to share ideas and information wherever and whenever they want. We aim to make people s lives richer and easier, provide affordable communication for all and enable new ways to do business.
3 The networked society is taking shape In the last few years there have been major changes to the ways we communicate, work and are entertained. Broadband, mobility and the cloud connect people and places, as well as applications and devices. By 2020 we envisage a world with more than 50 billion connected devices. Anything that can benefit from a connection will have one, to the advantage of people at work, at home and during their free time. We call it the Networked Society. In this new era of mobility people will always be connected, whether it is to other people through smartphones, tablets or laptops, or to machines and devices in the world around them. The Networked Society has endless opportunities, limited only by our imagination. Technology will enable us to interact, innovate and share knowledge in entirely new ways creating a dynamic shift in mindset. People will be empowered, business liberated and society will be more connected than ever. At Ericsson, we re just beginning to explore these possibilites. As people realize the opportunities of the Networked Society we will see major changes in many industries. Utility companies are already looking into control of power consumption in our homes. Hospitals and health care explore remote health monitoring of patients. And technology and IT companies support industries to modernize their processes with Information and Communication Technology (ICT). KEY FACTS Founded: 1876 Headquarters: Stockholm, Sweden President and CEO: Hans Vestberg Employees: 114,000 in December 2013 Net Sales: SEK billion in 2013 (USD 34.9 billion in 2013) Operating margin: 7.8% in 2013 Operating income: SEK 17.8 billion in 2013 Net cash: SEK 37.8 billion in 2013 Shares: Class A and Class B shares, traded on NASDAQ OMX Stockholm American Depository Shares (ADS), traded on NASDAQ, New York
4 Empowering people, business and society Mobile telephony has changed how we live our lives. The way we communicate is becoming enriched with higher speeds and exciting new services, both at home and at work. Ericsson plays a key role in making this happen. We provide telecom operators with equipment and services for their networks. We help operators meet the increasing demand for higher capacity, lower costs and new services. Sustainable society Telecommunications can contribute to a more carbonlean society. People can reduce travel by communicating remotely, reducing environmental impact. At the same time, Ericsson is working to make networks as energy-efficient as possible. close customer relationships We have been present in most of our markets for more than 100 years, building strong, long-term customer relationships. By maintaining local competence and working closely with operators, we can better understand their businesses, objectives and technology needs. Our significant scale advantage and our ability to offer end-to-end solutions enable us to be a true partner to our customers. We serve more than 500 customers, among them the largest telecom operators in the world. Technology leadership Innovation is an important element of our culture. It is the foundation for our competitiveness and it is key to our future success. We have a long history of pioneering efficient and high-quality telecommunications techno logies, reflected in one of the industry s largest patent portfolios. Through early involvement in new technologies and a strong contribution in the creation of open standards, we are often first-to-market when it matters with new solutions a distinct competitive advantage. Service-driven business Technology and services leadership go hand in hand. As networks become more complex and often include products from several suppliers, our business is becoming more service driven. Operators look for longterm services partnerships with companies such as Ericsson for support in every aspect of their business. Our involvement spans from consulting and network design to systems integration, and network operation and support.
5 working with us As an Ericsson employee you ll have every opportunity to make a difference and see your efforts through to completion. No matter what your profession, you ll find a challenging, motivating and rewarding environment. Ericsson has a proven track record, and as the world leader in our industry we are constantly seeking and developing new business areas. We re living our vision and focus on thought leadership in our industry. We innovate to empower people, business and society. Ericsson is established all over the world and provides opportunities not only geographically but also for personal development. We offer a performance-driven career and expect our employees to show business mindedness, be responsive to customer needs and take responsibility with accountability. We have an open, non-hierarchical culture and an engaging environment where people contribute their thoughts and ideas to the Ericsson team. We are driven by goals rather than tasks, which provides the flexibility for work-life balance.
6 Our business in brief Our business involvement extends from technology research, through development of networks and applications, all the way to running and evolving operations. Networks Network infrastructure provides the fundamentals for people to communicate. Increasing mobile data traffic and use of the internet creates demand for high-performing and cost-efficient networks that deliver the best user experience. We were a driver in the development of 2G and 3G technology. Now we are taking one step further with 4G/LTE and the evolution towards all-ip. Our technology expertise, broad product portfolio and the world s largest installed base enable us to meet the network evolution needs of mobile and fixed operators. Support Solutions Business Unit Support Solutions develops and delivers software-based solutions for operations and business support systems (OSS and BSS), real-time, multi-screen and on demand TV and Media solutions as well as solutions and services for the emerging M-Commerce eco-system. Our solutions enable new services to be launched, new revenue streams to be explored and support the rise of new business models in support of the demands of the Networked Society. Global Services Effectively managing large and complex projects and multi-vendor networks requires experience and understanding. We combine robust local capabilities with global expertise in consulting, systems integration, network rollout, network operation, network design & optimization, managed services for network and IT, customer support, broadcast services. This enables us to understand and respond to each customer s unique challenges. When our customers outsource service activities to us, they can focus even more on their core business of attracting, serving and retaining customers. Modems Business Unit Modems is a leading modem innovator, offering a strong portfolio with a complete set of technologies for Smartphones, Tablets and Connected Devices. We drive the evolution towards a connected world and act as an enabler in the networked society. Our portfolio consists of multimode modems supporting all major access technologies combining industry-leading innovations in telecom technologies with decades of proven legacy and the most rigorous interoperability testing.
7 Operator PORTFOLIO We have the competence, the skills and the solutions our customers need to tackle the challenges of today and tomorrow. Communcation Services The full range of services people use to interact with each other, such as voice, video, text and multimedia messaging, chat, web services and . Fixed Broadband and Convergence The wireline access and connectivity services used to connect computers, devices, sensors and machines to each other, to data centers and to the internet. Managed Services From designing, planning and building a network to manage day-to-day operations, replacing the activities telecom operators traditionally do in-house. Mobile Broadband The mobile network technologies such as HSPA and LTE used for connecting smartphones, computers, devices, sensors and machines to the internet and broadband services. Operations and Business Support Systems Our world leading systems and services work in harmony in order for operators to manage and plan networks more efficiently, introduce new services faster, capitalize on new business models, and enrich the customer experience through personalization and control. TV and Media Management Solutions and Services for the creation, management and delivery of evolved TV experiences on any device over any network. READ MORE There is much, much more to explore at ericsson.com. Use your QR Reader to get to know everything about the company. Films, news, innovations and blogs are just a few clicks away. Enjoy.
8 Ericsson is the driving force behind the Networked Society a world leader in communications technology and services. Our long-term relationships with every major telecom operator in the world allow people, businesses and societies to fulfil their potential and create a more sustainable future. Our services, software and infrastructure especially in mobility, broadband and the cloud are enabling the telecom industry and other sectors to do better business, increase efficiency, improve the user experience and capture new opportunities. With more than 114,000 professionals (December 2013) and customers in 180 countries, we combine global scale with technology and services leadership. We support networks that connect more than 2.5 billion subscribers. Forty percent of the world s mobile traffic is carried over Ericsson networks. And our investments in research and development ensure that our solutions and our customers stay in front. Founded in 1876, Ericsson has its headquarters in Stockholm, Sweden. Net sales in 2013 were SEK billion (USD 34.9 billion). Ericsson is listed on NASDAQ OMX stock exchange in Stockholm and the NASDAQ in New York. Ericsson SE Stockholm, Sweden Telephone EN/LZT R4E Telefonaktiebolaget LM Ericsson 2014
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