Title: Development of Internet-Based Mining Industry Database for Audiograms

Size: px
Start display at page:

Download "Title: Development of Internet-Based Mining Industry Database for Audiograms"

Transcription

1 Safety in Mines Research Advisory Committee Final Project Report Title: Development of Internet-Based Mining Industry Database for Audiograms Phase 1 and Phase 2 AUTHOR: Arthur Begley Project number : SIM Date : 28 th April 2006

2 TABLE OF CONTENTS 1. Executive summary page 3 2. Introduction page 5 3. Methods page 6 4. Results page Discussion page Recommendations page Acknowledgements and roles page References page Appendix 1 and 2 (Separate Documents Attached)

3 1. Executive summary OVERVIEW Project SIMRAC was commissioned in 2001 to develop an Internetbased mining-industry database for audiograms. The project was divided into 2 phases. Phase 1 of the project concerned development or modification of an existing software programme providing for the record of baseline audiograms from facilitates both in the mining industry and elsewhere. This would assist Rand Mutual Assurance (RMA) in complying with the requirements of the Department of Labour in terms of Instruction 171 (1) (published in Government Gazette No of 16 November 2001). The Primary Output can be described as consisting of 4 sections: Phase 1 Development of Screening Audiometric database of Baseline Audiograms. Phase 2 Development of Screening Audiometry software management facility which would allow an employer to carry out screening audiograms as part of a medical surveillance programme Provision of Reports both standard and ad hoc reports. Over time generation of statistics on hearing loss deterioration. PRODUCT DELIVERED; (PHASE 1 AND 2) The Audiometric Test Result Repository System (inclusive of Database, Applications with Internet On-line Module) and 2 interfaces to import test results from participating mines directly into the Database) SERVICE FUNCTIONALITY OF THE INTERNET-BASED MINING INDUSTRY DATABASE FOR BASELINE AUDIOGRAM REPOSITORY (PHASE 1) An electronic software system which can capture, safely store and retrieve Audiometric Test Results from the Repository. This software may be used by smaller mines to conduct and record screening audiograms of employees provided a suitable audiometer and computer was available. If required by participating mines, a Notification Service to inform employers and/or employees of possible compensable claims due to 10% Percentage Hearing Loss (PHL) deterioration (potentially compensable) has been provided. Documentation Templates or forms in respect of potentially compensable hearing loss are available for download if required: These templates consist of various standard forms: notification to employer of potential compensable hearing loss, notification to employee of potential compensable hearing loss A service which can be used to store records of Authentication of Audiometric Technician and Equipment producing the Test Result.

4 STANDARD REPORTS FROM INTERNET-BASED MINING INDUSTRY DATABASE FOR AUDIOGRAM REPOSITORY (PHASE 2) Standard Reports available as defined by participating mines for example: Report of employees with 10% PHL deterioration and information of diagnostic test requirements for claim submission purposes. Report of employee with 5% PHL deterioration to assess Hearing Conservation Programme. Report of Audiometric Technician level of testing activities which is currently not utilized by participating members as this functionality exists elsewhere in their occupational health medical surveillance systems, Record of Audiometric equipment certification and validity periods which is currently not utilized by participating members as this functionality exists elsewhere in their occupational health medical surveillance systems. Report of Registered Employers and their various sites (e.g. mines shafts). Other Reports: Ad-hoc Reports for incidence and prevalence analysis Availability of data for research purposes. There are currently available are data in respect of 378,738 baseline audiograms and 331,768 subsequent Audiograms. The population of subsequent audiograms into the Repository (though not a requirement of SIM ) is provided to demonstrate the value which can accrue from the initial development of an Internet based Database for Audiograms. CONCLUSION The internet-based mining industry database for baseline audiogram repository has an electronic store of 378,738 audiograms and subsequent audiograms are being collected. From the information available from the repository hearing deterioration in various commodities can be accessed for individual members and for groups. Furthermore a management software system for screening audiograms for an employer has been made available.

5 2. Introduction Mining by its nature involves the generation of noise caused by drilling and blasting of rocks and processing rock material in the beneficiation of metals. Sound and vibration both originate in the mechanical movement or application of machinery and components (2). When the energy caused by this vibration is directly or indirectly transmitted to surrounding air at a generation frequency of 20 to Hz (cycles per second), it is perceptible via the ear as sound. Sound is regarded as noise if it has the potential to interfere with communication or damage people s hearing. Noise is unwanted or harmful sound. No employer shall require or permit an employee to work in an environment in which he is exposed to an equivalent noise level equal to or exceeding 85 db(a). In South Africa noise induced hearing loss (NIHL) is a scheduled compensable disease in terms of Schedule 3 of the Compensation for Occupational Injuries and Diseases Act 1993 (COID Act) (3). Impairment of hearing claimed to result from exposure to excessive noise at work usually manifests itself over a number of years and results in binaural impairment of hearing; i.e. both ears are affected more or less equally. Immediate loss of hearing produced by one or more exposures to sudden intense forms of acoustic energy such as explosions, blasts, or changes in atmospheric pressure in the workplace is also potentially compensable (acoustic trauma / barotrauma). NIHL is one of the most common occupational diseases that remain a challenge to the South African mining industry. NIHL is responsible for ±15% of all occupational disease claims submitted to the Rand Mutual Assurance Company (RMA), excluding lung diseases, and accounts for ±45% of compensation benefits paid out by the RMA to claimants. (4) In terms of the Mine Health and Safety Act (5), the employer must establish and maintain a system of medical surveillance of all employees in any working place where the equivalent, continuous A-weighted sound pressure level, normalised to an 8 hour working day or a 40 hour working week, does not exceed 85 db (A). With the change in compensation legislation occurring on 16th May 2001 (Instruction 171) and again on 16 th November 2001 (with Instruction 171 Supplement) the need for an Electronic repository of screening audiograms became apparent. In order to pro actively facilitate submission and processing of future NIHL claims documentation, Rand Mutual Assurance proposed introduction of an electronic centralized Repository of Baseline Audiograms to the industry stakeholders which would be available initially to the mining industry but had the capability of being extended to general industry. This led to the commissioning of the project which was partly funded by the Mine Health and Safety Council (MHSC). The baseline audiogram or hearing test is one which was carried out on existing mineworkers exposed to excessive noise at work by the occupational medical centres at the mines. The Baseline Audiogram is also carried out on new employees. For existing mine workers a two-year window period from 16 th November 2001 to 15 th November 2003 was provided by which all existing employees should be base-lined. (Furthermore Instruction 171 required that from 1 st May 2001 all new employees who had not worked previously should have a Baseline Audiogram within one month of commencing employment.

6 PURPOSE OF PROJECT To customise and populate a database of baseline and medical surveillance audiograms within the mining industry in accordance with the requirements of the Department of Labour in terms of Instruction 171 (published in Government Gazette No of 16 November 2001). To capture audiometry data for individual and groups of miners in order to track hearing deterioration through their working careers in the different commodities within the industry (gold, coal, diamonds and platinum). These data would mainly come from electronic download from participating medical surveillance units with electronic screening audiometry facilities. To facilitate an audiogram data management system within the mining industry that will facilitate correct apportionment of compensation amounts back to premiums for noise induced hearing loss for RMA as the licensed insurer of Workers Compensation within the industry. By analysing hearing deterioration trends valuable feedback could be provided to participating organizations in respect of the effectiveness of Hearing Conservation programmes. 3. Methods Extensive research and development were successfully concluded regarding the development of a noise induced hearing loss repository for the mining industry. The technical team did an extensive website search for organizations throughout the world that had existing software packages which might be adapted to become a repository for baseline audiograms in South Africa. Additionally a search for local suppliers was made by the Information Technology (IT) Department to elicit custom software development. Two developed package options and three custom development proposals containing broad based price estimates ranging from R1.2 million to R5 million were considered. Whilst all proposals provided the requisite solutions, the most cost effective proposal was that made by Work Cover Australia. This is the standard system used in Australia for screening audiometry and offered RMA the following benefits: Instruction 171 was based on the Australia system. Browser based Online Input means Audiograms could be collected via the Internet. SQL Server & Windows 2000 Platform was similar to RMA's technology platform. An Established Data Base meant saving on time and costs associated with DB design and development. Visual Basic Code meant access to local IT skills for changes and maintenance. The prototype software had been functioning for over 8 years in Australia with proven track record which made it attractive. Established Documentation & Service Model which could be modified to suit RMA's requirements. Excellent System Specification Documents to assist in analysis. Ready Developed User Interfaces, Reports and Standard Letters meant cost saving in terms of design and development.

7 The total purchase and development cost of the NIHL Repository with interfaces to clients cost R1, The specification and development time frame from receipt of the NIHL System code from Australia was estimated to be no less than 25 months. The NIHL Repository maintenance cost (excluding the cost of one data maintenance operator) was anticipated to be R5,000 per month. Information regarding the existence of international database systems for audiograms was identified from Western Australia and no other international such databases for audiograms could be identified. The development of a bespoke system was investigated but costs were prohibitive. Quotations were obtained from Red Screen and from MediTech. Summary of typical features included workshop discussions with RMA Medical and IT Department workshops/discussions Software was purchased from WA WorkCover to be customized for South African needs. A Confidentiality Agreement and Services Agreement awarded to IT Software Customization partner to RMA SOLIT (Pty) Ltd after a RPF process for the customization of the WA WorkCover NIHL: Repository System software to meet SA (Instruction 171) and SA Mining Industry The complete Upload File Profile and Upload mechanism were defined and developed. The facility was tested with data provided by Everest Software from various SA Mining and audiometric data facilities operating the Everest Software. This work resulted in the identification of Pre-requisites for participating mines requiring this upload facility. This was communicated to the wider Stakeholder group. When the participating mining houses fulfilled the pre-requisites for participation, the mass upload of audiograms occurred into the repository on an ongoing basis from the individual occupational health medical centres. The reporting functionality of the system was modified to allow reports of 5% deterioration in hearing loss in individuals and medical surveillance centres to assist with a Hearing Conservation Programme. Customization by Solit occurred in conjunction with the RMA IT project Manager, Anna Harrington, to effect the customisation of the Australian system to meet the requirement of South African legislation and in particular the requirements of Instruction 171 of the Compensation Commissioner. The development of an audiometric repository can be described as the development of a system in which data (screening audiograms) can be stored but in itself the development of a repository is not a research project but rather a tool for future ongoing research. It formed the creation of a platform from which useful information to be used in future regarding deterioration of hearing of mine workers exposed to excessive noise occurs. A Repository can be compared to the building of a library with the physical infrastructure of shelves to house books in which information is contained. However, a library is not of benefit unless the bookshelves are populated with books containing the relevant information. Similarly an audiometry repository is only of value when populated with initial (baseline) audiograms and subsequent audiograms at annual intervals to track the hearing status of individuals and groups over time. Hence the delay in the final report to enable hearing deterioration results to be included. Unlike other research projects the building of the repository with inclusion of baseline audiograms did not provide information on hearing loss deterioration but established a Baseline. The ongoing population of the repository with subsequent annual audiograms will provide information of the deterioration of hearing within the individual

8 working groups and commodities such as hard-rock mining where noise exposure can reach up to 110 db(a) for certain groups, especially rock drill operations. Notices via fax, post and telephonic conversations from the RMA Medical team have been disseminated during September and October 2003 regarding the facility and a marketing campaign to upload Baseline Audiograms began. Baseline audiograms could be uploaded manually by the repository administrator (Suren Moodley) or preferably by electronic upload of results from the medical surveillance screening audiograms. There are 2 audiometric system software management facilities available in the South African mining industry namely the Everest and SOFTOIT systems. The electronic upload was facilitated through the collection by Everest and SOFTOIT of the baseline audiograms and HR data to enable baseline audiogram upload into the NIHL Repository only As part of the marketing campaign visits were made to all the medical surveillance centres operated by members of RMA. The essential finding was that the bigger operations (catering for >500 employees) had invested in screening audiometric facilities which could test up to 8 12 employees in one sitting. This necessitated having software systems to manage these processes and the Everest and Softoit systems were invariably found to be the operational systems. This meant that there was not a demand to use the repository as a frontline screening audiometry tool. When this repository project was initially envisaged, it was not anticipated that the software could be used as a frontline screening audiometric tool, but, one of the advantages of customising the Australian system was that this possibility was now available at no extra cost. The smaller mines were utilising manual screening systems with no electronic management system. This meant that the smaller mines proposed submitting paper copies of Baseline Audiograms to be uploaded manually into the repository by the system administrator. The functionality of the repository has catered for both types of upload. All the medical surveillance units visited were welcoming and offered full access to the screening audiometry facilities. Many of the facilities did not have a written screening audiometry procedure with various checks in place (e.g. check if employee has been removed from excess noise for the required period of time, inspection of ear canal, tympanogram for cases with loss etc.) and were very grateful to receive a generic procedure which could be customised to suit their own purposes. Six regional seminars were held on the baseline requirement of Instruction 171 of the compensation for Occupational Injuries and Diseases Act and a demonstration of the functionality of the repository software occurred. Seminars were held in Welkom, Careltonville, Rustenburg, Witbank, Klerksdorp and Johannesburg. The training manuals were disseminated (Appendix 1 & 2) Standard template forms to facilitate the follow up process were issues (Appendix 3, Excel spreadsheet)

9 STAKEHOLDER CONSULTATION Having discussed the setting up of an industry NIHL repository with a number of the mining industry medical surveillance centres a list of demographic information identifying workers was made as follows: Personal Identifiers: Work History: Date of Baseline: Name of Mine where Baseline was done: Occupation at time of Baseline: Full Baseline Audiogram Coded Comment on Medical Status: Exit Audiogram from mine where appropriate Periodic Audiograms Name in format of surname and first names ID Number Passport Number Industry Number (PF Number) Company Number (The cost of having a relational data base using fingerprints should be investigated) Date of first Employment Job title (code) in each job worked giving commencement date and completion date. Noise exposure level in each job worked (if available) Job title (code) In Graphical or other format giving hearing threshold values for 500Hz, 1,000hz, 2,000Hz, 3,000Hz, 4,000Hz, 5000Hz and 6000Hz for both right and left ears. Only the better baseline audiogram (the one showing the least loss) of the two baseline audiograms done need be retained. e.g. normal, sclerotic tympanic membrane, otitis media, tympanic membrane perforation, exposure to ototoxic drugs etc. Date, audiogram details as per Baseline Audiogram Exit Percentage Hearing Loss (PHL) Annually

10 4. Results The NIHL Repository On-Line has been created to allow look up facilities for registered users. Each user is given a password and has access through the Internet to examine only the results of the institution. RMA Claims Assessors also have a look up facility at each Branch to search for baseline screening audiometric results once a claim for compensation has been initiated. This facility greatly assists prompt processing of claims for compensation. The repository also facilitates future apportionment of compensation deterioration amounts to the offending employer s premium and it is planned to continue this into the future although not a specific requirement of the project. In addition RMA IT has developed the following necessary documentation for NIHL Repository use purposes: a. Registration Procedure for the setup and use the NIHL Repository by users. b. Data required (Form) to successfully capture audiogram information into the Repository c. Customized User Guide for Audiometrist (based on the Australian Documentation) d. User Guide for the NIHL Repository System Administration e. User Guide for the NIHL Repository On-Line (WEB) System f. NIHL Repository Registration and Audiogram Data Capture Forms (Appendix 3) The real value of the SIM Project became apparent in August 2005 when a total of baselines and subsequent audiograms were registered on the repository. Of the total, (71%) of these baselines are in respect of RMA members, the remainder (29%) belong to non RMA members. During the initial scoping of the number of anticipated baselines which would be collected the projected RMA members workers at risk were This means that the project achieved an upload of 29% more baseline audiograms than anticipated. The excess (29%) baseline records may represent baselined audiograms from workers not exposed to excessive noise in the workplace subsequent audiograms has been uploaded to date representing (56%) of the baseline records uploaded. Of concern is the fact that approximately subsequent audiogram records cannot be uploaded into the repository as it is impossible to identify the original baseline audiograms to which these records belong. The graph below depicts the number of baseline audiograms in relationship to the subsequent audiograms which have been collected and placed on the repository. It also shows the commodity from which the records emanate from. It can be seen that the greatest support for placing audiograms into the repository comes from the platinum industry and the gold mining industry. This probably results from these industries have sophisticated occupational health medical surveillance systems which are computerized and allow for the transfer of information into the repository electronically. The number of subsequent audiograms from independent contractors is approximately 25% of the original baselines obtained and highlights the difficulty of contract employers providing follow up medical surveillance records into the repository.

11 Commodity Baseline Subsequent Gold Platinum Independent Contractors Coal Diamond Non-Mining Iron Ore Quarrying Total Perhaps the greatest benefit obtained from the repository can be seen from the deterioration of hearing levels per commodity as identified by the repository from the initial baseline completed in 2004 to the first subsequent audiogram in Of interest, it will be noted that hard rock mining represented by platinum and gold commodities has a deterioration level of 4.8% percentage hearing loss (PHL) and 4.1 PHL respectively. This information relates to the data analysed. This would seem to indicate that a compensable claim for the deterioration of hearing in the gold and platinum industries can be anticipated in a period of approximately three years from the initial baseline. On the other hand, deterioration to a compensable level of PHL in the diamond industry will take approximately four more years from the initial baseline. These figures may be not be truly represented of the time frame as the baseline audiogram for workers already exposed to excessive noise in the workplace occurred over a two year period. The average hearing deterioration for the entire industry including non mining sectors was found to be 2.97% PHL on an annual basis.

12 DETERIORATION LEVELS WITHIN COMMODITIES Commodity Average Baseline PLH Average Subsequent PLH Platinum Gold Coal Independent Contractors Diamond Quarrying Iron Ore Non Mining Average Average Deterioration DETERIORATION LEVELS GRAPHICAL REPRESENTATION The graph below depicts the relationship between the number of baseline audiograms received per commodity in comparison to the subsequent audiograms received for the same commodity during the period 2004 to The graph below represents the average deterioration per commodity from the baseline obtained up to 2004 in comparison to the subsequent audiograms obtained during 2005.

13 Many challenges lie ahead for the repository team but in particular the continued support of the industry in providing subsequent audiograms from which deterioration can be monitored throughout the industry and the commodities comprising the mining sector. Clearly there is a challenge to the industry to implement reduction of noise exposure to the workforce but in particular to the hard rock sectors of gold and platinum. The creation of the repository as a vehicle to assist in this process has been a worthwhile achievement and Rand Mutual Assurance Company is committed to maintaining the database at its own cost and will not rely on further support from SIMRAC 5. Discussion Once baseline audiometric data began to be put into the repository many deficiencies with regard to occupational health database structure and content became apparent. One of the significant problems is that there is no standard demographic data set used by the different occupational health centres conducting medical surveillance examinations. Most occupational medical surveillance centres have a combination of both a paper system and an electronic system in which data is collected but there is often poor correlation between the two systems. To get a holistic view of an individual worker medical surveillance record it is often necessary to view both the paper and the electronic systems in conjunction with one another. The initial anticipation had been that the electronic system would contain all the information necessary for detailed exposure and occupational health effect within one system. In reality this was not found to be the case, particularly with respect to audiometry records. Although the electronic medical surveillance systems used by the mining houses consist mainly of two types those managed by the Everest and Softoit (Ruskal) systems, most of the medical surveillance centres visited do not record electronically the noise exposure to which individual workers are exposed in the audiometry system. This means that a valuable opportunity to correlate the deterioration with respect to the noise exposure has been lost. The repository demographic profile system provided for the entry of the noise exposure into the baseline and subsequent audiometric records which has not occurred.

14 A problem is also encountered with regard to the individual style of capturing demographic data used at different mines. There is no uniform system throughout the industry for the capture of demographic information. This results in one operator using the initial of the worker for the first name whilst another worker may use the full spelling of the first name. A variant of this identification problem occurs in that all the initials of the first names may be used on one occasion and the complete first name may be used on a subsequent audiometry test. There is a need to introduce uniformity into the methodology of demographic database collection to prevent it becoming impossible to follow individual workers who have been identified slightly differently over a period of time. Another problem encountered was the duplication of baseline audiometry records within the medical surveillance system of a number of mines visited. This resulted in a tedious manual process to cleanse the data which became time consuming and expensive. Many medical surveillance centres submitted baseline audiograms for the entire workforce even those who were not exposed to excessive noise in the course of their work. As the repository did not contain the noise exposure records of the workforce it became difficult to identify the target exposed group to noise in excess of 85 db(a) or excessive noise as contemplated in Instruction 171. A serious problem exists with regard to the collection and storage of occupational medical surveillance data in respect of contract workers. Contract workers generally come from small employers who do not have an occupational medical practitioner or occupational nursing centre designated to assist with the collection and maintenance of occupational medical surveillance records. This means that the contract employer does not have a record of the medical surveillance of his workforce. What is happening is that the medical surveillance i.e baseline audiograms of contract workers are contracted out to the medical surveillance centre of the mine on which the worker is employed at that specific time. This results in a baseline audiogram for a contract worker being carried out in one centre e.g. Welkom whilst his subsequent audiometric examinations may be carried out at a different geographic location e.g. Rustenburg. This makes the tracking of contract group hearing status over a period of time difficult to interpret. It can be compared to having a book with chapters of that book residing in different countries. One would have to visit the countries to read the chapters in order to be able to read the entire book. Contract worker baseline audiograms are frequently not delineated by the medical surveillance system of a particular mine doing the baseline audiogram. This means that the baseline audiograms of contract workers cannot be separated out from the Baseline audiograms of full time workers. This results in further difficulty tracking contractor group workers in respect of hearing loss and deterioration over time. It was enlightening to learn the culture with regard to occupational baseline audiometry collection in the mining industry. In general, workers being sent for medical surveillance are given the entire day in which to have this surveillance carried out at the medical centre. There is a culture of all the workers coming to the centre early in the morning and attempting to have medical surveillance completed by lunch time of that day. This is the expectation of the individual worker and staff doing the surveillance also sees the advantage of getting the work done quickly in the first half of the day. However, this creates pressure on the screening audiometrists to do a large amount of work in a relatively short period of time. This results in an increase in the number of keyboard finger errors which occur further corrupting the demographic information when following trends over a period of time. It is recommended that better scheduling of medical

15 surveillance examinations occurs over a full 8 hour working day rather than trying to do this surveillance in the first 4 hours prior to lunch time. Whilst uploading data from the mine medical surveillance systems the following issues were identified: A lack of Audiogram quality in favour of quantity was noted at many occupational health centres. A need to improve the awareness regarding the technical Audiogram recording practices was noted. There is a need for further in-house training for audiometric technicians, occupational health nurses and doctors. This repository system was used to demonstrate wider capabilities at all the Stakeholder representation workshops (SIMRAC, MOHRAC, DME, WCC, SASOM) and stimulate additional improvements and the development of a data warehouse facility to enable research programmes from the captured data. It has further potential to be used to develop and disseminate training, skills transfer and audiogram requirements to the Mining Occupational Health Centre personnel PowerPoint training modules on Noise Induced Hearing Loss and Instruction 171 and Improving Screening Audiometry Skills were developed for the training of health and safety personnel as well as training modules on the use of the repository. Functionality available in the repository is a software package allowing screening audiometrists to input and manage audiometry records on an ongoing basis. This functionality has not been used in South Africa as all the current medical surveillance centres have pre-existing software (Everest and Softoit) which manage the collection of audiometric records on an ongoing basis. The possibility exists that smaller mines need not buy software required to manage the input of medical surveillance audiograms but rather approach the repository to provide this software for free to them initially. The maintenance of such software could either be provided by RMA or an independent software support company which the client would pay for. There has been a delay in the furnishing of the final report of SIM but this has been caused by the need to demonstrate the value of the data in the repository rather than providing a report on the completion of the system without demonstrable value clearly being provided to the part Funders of the project. 6. Recommendations Deficiencies with regard to occupational health database structure and content with the South African Mining industry need to be studied further with a view to correcting the deficiencies. It would be beneficial to develop a standard demographic data set to be used by the different occupational health centres conducting medical surveillance examinations in the mining industry. There is a need to have better unity of the occupational medical surveillance data in the written employee medical surveillance file and that on the electronic data as currently both systems have to be viewed independently to obtain a full occupational health status of the individual. It would be ideal to have an electronic record of the complete data set.

16 There is a need to introduce uniformity into the methodology of demographic database collection to prevent it becoming impossible to follow individual workers who have been identified slightly differently over a period of time. Contractor employers should be obliged to keep ongoing medical surveillance records of contract employees in a single file per employee on a chronological basis as the storage of occupational medical surveillance data in respect of contract workers is currently geographically fragmented and may prejudice the individual. A need to improve the awareness regarding the technical Audiogram recording practices was noted. There is a need for further in-house training for audiometric technicians, occupational health nurses and doctors. A possible solution to the irregularity of demographic information being captured at mine medical surveillance centres might be to use the human resources demographic data available for such workers if this is in electronic format. However, this solution tends to be expensive as the merging of the demographic database into the medical surveillance database is technically time consuming and expensive. Another problem is that the updating of demographic detail when this changes becomes difficult to integrate into the repository setting. Another hurdle that had to be overcome and remains an ongoing challenge is the need to make the upload of subsequent audiograms into the RMA repository as easy as possible. To assist in this regard a piece of software has been developed by Danie Du Toit of Softoit in conjunction with Roger Mettam of Everest whereby the mine medical surveillance centre can purchase on a one off basis an upgrade allowing the batching of subsequent audiograms into a flat file format which can be ed to the repository or sent as a CD. This development holds great potential for encouraging occupational medical centres to supply subsequent audiograms to the repository. 7. Acknowledgements and roles Mine Health and Safety Council (MHSC) for partially funding the project especially for the sponsorship of obtaining and customizing repository software package as well as providing server for setup of repository. Prof. Mary Ross, Dr. AV Banyini and Ms N Woods for the administrative support. Anna Harrington for sourcing and assisting with software modification. Suren Moodley for becoming repository administrator and uploading the audiograms into the repository. The many appointed occupational medical practitioners in the mining industry who attended the workshops and provided assistance with the rollout of the project at the medical surveillance centres participating in the project. Dr Mary Ross for invaluable advice and encouragement. Francois Theron for accompanying team to medical surveillance centres and organizing regional workshops. Personnel of Everest and Softoit software vendors for assistance with electronic upload of Baseline Audiograms

17 8. References 1. Government Gazette No of 16 November R. M. Franz - South African Mining Journal 1998 (Ref. Comoro UGN1) 3. Compensation for Occupational Injuries and Diseases Act (COID Act) Act 130 of Rand Mutual Assurance year book Mine Health and Safety Act, Act 28 of 1996.

THE NOISE-INDUCED HEARING LOSS MILESTONES: PAST AND FUTURE

THE NOISE-INDUCED HEARING LOSS MILESTONES: PAST AND FUTURE THE NOISE-INDUCED HEARING LOSS MILESTONES: PAST AND FUTURE 1 A L Edwards and 2 D Kritzinger 1 CSIR, Centre for Mining Innovation, Johannesburg, South Africa 2 Rand Mutual Assurance, Johannesburg, South

More information

Noise-induced hearing loss milestones: past and future

Noise-induced hearing loss milestones: past and future Noise-induced hearing loss milestones: past and future by A.L. Edwards* and D. Kritzinger Synopsis A retrospective study was conducted on the Rand Mutual Assurance (RMA) noise-induced hearing loss (NIHL)

More information

COMPENSATION FOR NOISE INDUCED HEARING LOSS

COMPENSATION FOR NOISE INDUCED HEARING LOSS - COMPENSATION FOR NOISE INDUCED HEARING LOSS Of the lesser known health hazards in the mines, noise and resulting noise-induced hearing loss (NIHL) have received little attention in the media, despite

More information

Noise Induced Hearing Loss and Hearing Conservation in 8 Primary Iron and Steel Companies in South Africa

Noise Induced Hearing Loss and Hearing Conservation in 8 Primary Iron and Steel Companies in South Africa Noise Induced Hearing Loss and Hearing Conservation in 8 Primary Iron and Steel Companies in South Africa Presenters: Dr Odette Abrahams Gabriel Mizan Background Noise: Sound that is undesirable, either

More information

NOISE CONTROL AND HEARING CONSERVATION PROGRAM. University of Toronto

NOISE CONTROL AND HEARING CONSERVATION PROGRAM. University of Toronto NOISE CONTROL AND HEARING CONSERVATION PROGRAM 1.0 INTRODUCTION AND SCOPE... 1 2.0 DEFINITIONS... 1 3.0 CRITERIA FOR NOISE EXPOSURE... 2 3.1 Individual Exposure... 2 3.2 Area Noise Levels... 3 4.0 RESPONSIBILITIES...

More information

PSPSOHS602A Develop OHS information and data analysis and reporting and recording processes

PSPSOHS602A Develop OHS information and data analysis and reporting and recording processes PSPSOHS602A Develop OHS information and data analysis and reporting and recording processes Release: 3 PSPSOHS602A Develop OHS information and data analysis and reporting and recording processes Modification

More information

Noise: Impact on Hearing; Regulation

Noise: Impact on Hearing; Regulation Noise: Impact on Hearing; Regulation EOH 466A Fall 2008 Mechanism of Hearing Sound waves collected, focused by the outer ear. Humans have little control over muscles in outer ear. Many animals have the

More information

WORKPLACE HEALTH AND SAFETY AUDITING GUIDELINES

WORKPLACE HEALTH AND SAFETY AUDITING GUIDELINES WHS UNIT WORKPLACE HEALTH AND SAFETY AUDITING GUIDELINES Contents 1 Purpose... 1 2 Scope... 1 3 Definitions... 1 4 Responsibilities... 1 4.1 WHS Unit... 1 4.2 Auditor(s)... 1 4.3 Managers of Faculties

More information

Introduction Noise and Occupational Hearing Loss

Introduction Noise and Occupational Hearing Loss Introduction Noise and Occupational Hearing Loss Dr Steven Sadhra Senior Lecturer & Director of Education for Occupational Medicine PhD, MIOSH, MFOM, FFOM (Hon.) Institute of Occupational and Environmental

More information

Noise Induced Hearing Loss

Noise Induced Hearing Loss Noise Induced Hearing Loss Parkes v Meridian Ltd [2007] EWHC B1 (QB) 14 th Feb 2007. The case examined whether or not there was a duty of care to protect employees from exposure to noise of less than 90

More information

Western University. Hearing Protection Program. Prepared by: Occupational Health and Safety

Western University. Hearing Protection Program. Prepared by: Occupational Health and Safety Western University Hearing Protection Program Prepared by: Occupational Health and Safety June 1, 2014 1 Table of Content Page 1.0 Purpose 3 2.0 Definitions / Abbreviations 3 3.0 Application 4 3.1 Scope

More information

APPLICATION FOR PERMANENT DISABILITY

APPLICATION FOR PERMANENT DISABILITY APPLICATION FOR PERMANENT DISABILITY (This application form should be completed with a nomination form and the application form for a retirement benefit). If the benefit is approved you have to retire

More information

CHAPTER 11 NOISE AND HEARING CONSERVATION PROGRAM

CHAPTER 11 NOISE AND HEARING CONSERVATION PROGRAM CHAPTER 11 NOISE AND HEARING CONSERVATION PROGRAM INTRODUCTION This program contains information on the effects, evaluation, and control of noise. For assistance in evaluating a noise problem, contact

More information

Occupational Noise Induced Hearing Loss: Final Program Policy Decision and Supporting Rationale

Occupational Noise Induced Hearing Loss: Final Program Policy Decision and Supporting Rationale Occupational Noise Induced Hearing Loss: Final Program Policy Decision and Supporting Rationale October 2014 1 I Introduction: In September 2012, the WCB Board of Directors added Noise Induced Hearing

More information

POLICY NUMBER: POL-09

POLICY NUMBER: POL-09 Chapter: CLAIMS Subject: HEARING LOSS Effective Date: April 28, 1994 Last Updated: November 28, 2013 REFERENCE: Occupational Health And Safety Act R.S.P.E.I. 1988, Cap. 0-1.1, General Regulations, Section

More information

The Accuracy of 0 db HL as an Assumption of Normal Hearing

The Accuracy of 0 db HL as an Assumption of Normal Hearing The Accuracy of 0 db HL as an Assumption of Normal Hearing Introduction An operating assumption of diagnostic audiology is that hearing level of a young adult with no known hearing loss or history of noise

More information

Workers Compensation Claim Form

Workers Compensation Claim Form Workers Compensation Claim Form Workers tear off and keep this section for your information Who can make a claim? You are entitled to make a claim if you sustain an injury in the course of your employment

More information

South African Nursing Council (Under the provisions of the Nursing Act, 2005)

South African Nursing Council (Under the provisions of the Nursing Act, 2005) South African Nursing Council (Under the provisions of the Nursing Act, 2005) e-mail: registrar@sanc.co.za web: www.sanc.co.za P.O. Box 1123, Pretoria, 0001 Republic of South Africa Tel: 012 420 1000 Fax:

More information

Costs and determinants of compensation claims for noise induced hearing loss (NIHL) between 1998-99 and 2008-09

Costs and determinants of compensation claims for noise induced hearing loss (NIHL) between 1998-99 and 2008-09 Costs and determinants of compensation claims for noise induced hearing loss (NIHL) between 1998-99 and 2008-09 Monash University Centre for Occupational and Environmental Health Authors Dr Samia Radi,

More information

Guideline for Hearing Conservation and Noise Control

Guideline for Hearing Conservation and Noise Control EVERYONE'S RESPONSIBILITY Guideline for Hearing Conservation and Noise Control February 2007 Guideline for Hearing Conservation and Noise Control Workplace Safety & Health Division 200 401 York Avenue

More information

Policy Number: 054 Work Health and Safety July 2015

Policy Number: 054 Work Health and Safety July 2015 Policy Number: 054 Work Health and Safety July 2015 TRIM Ref: TD14/318 Policy Details 1. Owner Manager, Business Operations 2. Compliance is required by Staff, contractors and volunteers 3. Approved by

More information

What was needed was a more structured, holistic, whole-of-company approach guided by Downer Mining s health priorities.

What was needed was a more structured, holistic, whole-of-company approach guided by Downer Mining s health priorities. Enhancing Workforce Health Downer EDI Mining The Problem Seven years ago, not only did Downer Mining s background Occupational Health and Safety (OHS) performance data (safety lag indicators) provide no

More information

OAK GROVE SCHOOL DISTRICT. Hearing Conservation Program

OAK GROVE SCHOOL DISTRICT. Hearing Conservation Program OAK GROVE SCHOOL DISTRICT Hearing Conservation Program CONTENTS PAGE 1.0 INTRODUCTION...1 1.1 Program Description...1 1.2 Scope...1 2.0 DEFINITIONS AND ACRONYMS...2 3.0 RESPONSIBILITIES...3 3.1 Supervisor/Department...3

More information

Sample Written Program. For HEARING CONSERVATION

Sample Written Program. For HEARING CONSERVATION Sample Written Program For HEARING CONSERVATION 1 HEARING CONSERVATION PROGRAM Co Name Prepared by Date I. PURPOSE This purpose of this hearing conservation program is to prevent occupational hearing loss

More information

SAMPSON COMMUNITY COLLEGE

SAMPSON COMMUNITY COLLEGE 1. PURPOSE SAMPSON COMMUNITY COLLEGE HEARING CONSERVATION PROGRAM 1.1 The purpose of this program is to provide guidelines for employees exposed to occupational noise and to comply with the OSHA Occupational

More information

Program No. 7.2.1. Section Heading Page # 6.0 Monitoring 4. 7.0 Training 5. 8.0 Audiometric Testing 5. 9.0 Noise Exposure Control 6

Program No. 7.2.1. Section Heading Page # 6.0 Monitoring 4. 7.0 Training 5. 8.0 Audiometric Testing 5. 9.0 Noise Exposure Control 6 ENVIRONMENTAL HEALTH AND SAFETY PROGRAM MANUAL Title 1.0 INTRODUCTION As part of the Weill Cornell Medical College (WCMC) Environmental Health and Safety (EHS) Manual, this recognizes the existence of

More information

Loss Control TIPS Technical Information Paper Series

Loss Control TIPS Technical Information Paper Series Loss Control TIPS Technical Information Paper Series Innovative Safety and Health Solutions SM Introduction Occupational Noise Exposure and Hearing Conservation Noise, or unwanted sound, is one of the

More information

29 CFR 1910 OSHA GENERAL INDUSTRY REGULATIONS

29 CFR 1910 OSHA GENERAL INDUSTRY REGULATIONS 29 CFR 1910 OSHA GENERAL INDUSTRY REGULATIONS Subpart G Occupational Health & Environmental Control 1910.95 Occupational Noise Exposure 1910.95(c) Hearing Conservation Programs I Still Can t Hear You Experience

More information

GUIDELINES FOR PILOT INTERVENTIONS. www.ewaproject.eu ewa@gencat.cat

GUIDELINES FOR PILOT INTERVENTIONS. www.ewaproject.eu ewa@gencat.cat GUIDELINES FOR PILOT INTERVENTIONS www.ewaproject.eu ewa@gencat.cat Project Lead: GENCAT CONTENTS A Introduction 2 1 Purpose of the Document 2 2 Background and Context 2 3 Overview of the Pilot Interventions

More information

ACOUSTICAL CONSIDERATIONS FOR EFFECTIVE EMERGENCY ALARM SYSTEMS IN AN INDUSTRIAL SETTING

ACOUSTICAL CONSIDERATIONS FOR EFFECTIVE EMERGENCY ALARM SYSTEMS IN AN INDUSTRIAL SETTING ACOUSTICAL CONSIDERATIONS FOR EFFECTIVE EMERGENCY ALARM SYSTEMS IN AN INDUSTRIAL SETTING Dennis P. Driscoll, P.E. and David C. Byrne, CCC-A Associates in Acoustics, Inc. Evergreen, Colorado Telephone (303)

More information

Trade Training Centres in Schools Programme

Trade Training Centres in Schools Programme Trade Training Centres in Schools Programme Discussion Paper for Stakeholder Consultations February 2007 1 Contents Introduction...3 Overview...3 Programme objectives...4 Priorities...4 A partnership approach...5

More information

S-822. Noise and Hearing Conservation RISK MANAGEMENT

S-822. Noise and Hearing Conservation RISK MANAGEMENT RISK MANAGEMENT Noise and Hearing Conservation Resources and information for developing Patient handling programs in health care Employers with workplaces that have excessive levels of noise need to implement

More information

Stanford University. Hearing Conservation Program

Stanford University. Hearing Conservation Program Stanford University Hearing Conservation Program April 2006 Stanford University HEARING CONSERVATION PROGRAM CONTENTS PAGE 1.0 INTRODUCTION...1 1.1 Program Description...1 1.2 Scope...1 2.0 DEFINITIONS

More information

CHAGUARAMAS TERMINALS LTD.

CHAGUARAMAS TERMINALS LTD. POLICY MANUAL All rights reserved to CrewsInn Limited. No part of this document may be reproduced in any form or by any means, without permission in writing from the company CHAGUARAMAS TERMINALS LTD.

More information

Project Acronym: CRM ACCORD Version: 2 Contact: Joanne Child, Doncaster College Date: 30 April 2010. JISC Final Report CRM ACCORD

Project Acronym: CRM ACCORD Version: 2 Contact: Joanne Child, Doncaster College Date: 30 April 2010. JISC Final Report CRM ACCORD Project Acronym: CRM ACCORD JISC Final Report CRM ACCORD Page 1 of 22 Document title: JISC Final Report Last updated: April 2007 Table of Contents Acknowledgements... 3 Executive Summary... 4 Background...

More information

Summary of the role and operation of NHS Research Management Offices in England

Summary of the role and operation of NHS Research Management Offices in England Summary of the role and operation of NHS Research Management Offices in England The purpose of this document is to clearly explain, at the operational level, the activities undertaken by NHS R&D Offices

More information

Chapter 3 Compensation for Noise-induced Hearing Loss

Chapter 3 Compensation for Noise-induced Hearing Loss 50 Chapter 3 Compensation for Noise-induced Hearing Loss 3.1 Workers Compensation Workers compensation is a form of social security (Strydom, 2001). Social security is defined as a system of assistance

More information

Who are you? Six Components of Hearing Conservation Program. Hearing is Precious!

Who are you? Six Components of Hearing Conservation Program. Hearing is Precious! Six Components of Hearing Conservation Program Helene R. Freed, Ed.M Public Relations Specialist Industrial Hearing Testing Who are you? Are you a student? Do you work in industry in H&S? Do you work in

More information

Exposure to high noise levels from your own and others work activities can cause incurable damage to your hearing

Exposure to high noise levels from your own and others work activities can cause incurable damage to your hearing SG11:15 Noise 1. INTRODUCTION Exposure to high noise levels from your own and others work activities can cause incurable damage to your hearing This guidance note has been revised to take account of the

More information

THE ROAD SAFETY AUDIT TOOKIT

THE ROAD SAFETY AUDIT TOOKIT THE ROAD SAFETY AUDIT TOOKIT Lisa Boschert Research Engineer, ARRB Group ABSTRACT The Road Safety Audit (RSA) Toolkit is an on-line tool to assist practitioners carry out road safety audits. The Toolkit

More information

Audiometric (Hearing) Screening September November 2013

Audiometric (Hearing) Screening September November 2013 Audiometric (Hearing) Screening September November 2013 Sample Report QLD Prepared by: Name of Technician Qualified Audiometric Technicians INTRODUCTION Australasian Safety Services provided on-site audiometric

More information

MINISTER PORTFOLIO DEADLINE. Hon Dr Nick Smith Minister for ACC 19 January 2010

MINISTER PORTFOLIO DEADLINE. Hon Dr Nick Smith Minister for ACC 19 January 2010 BRIEFING MINISTER PORTFOLIO DEADLINE Hon Dr Nick Smith Minister for ACC 19 January 2010 Action sought Title For your information PROVIDING HEARING LOSS ENTITLEMENTS, ACC AND VETERANS' AFFAIRS NEW ZEALAND

More information

in line with the worker s capacity for work meaningful provided for the purpose of increasing a worker s capacity for work.

in line with the worker s capacity for work meaningful provided for the purpose of increasing a worker s capacity for work. 1 Questions and answers for employers 17 October 2012 Return to work 1. What are employers return to work obligations? Employers have an obligation to provide suitable employment (where reasonably practicable)

More information

DOL- PRESENTATION TO DOH- SCIENTIFIC WORKSHOP ON RISK ASSESSMENT SUNNYSIDE PARK HOTEL 31 JULY 2013

DOL- PRESENTATION TO DOH- SCIENTIFIC WORKSHOP ON RISK ASSESSMENT SUNNYSIDE PARK HOTEL 31 JULY 2013 DOL- PRESENTATION TO DOH- SCIENTIFIC WORKSHOP ON RISK ASSESSMENT SUNNYSIDE PARK HOTEL 31 JULY 2013 Overview of the presentation Compensation Fund in South Africa Governance of the Fund Mission of the Fund

More information

Workforce capacity planning model

Workforce capacity planning model Workforce capacity planning model September 2014 Developed in partnership with 1 Workforce capacity planning helps employers to work out whether or not they have the right mix and numbers of workers with

More information

Date of issue: 06-03-2007

Date of issue: 06-03-2007 Noise and Vibrations Occupational Safety and Health Ordinance 1 Ordinance on the protection of workers against the risks arising from exposure to noise and vibrations (Noise and Vibrations Occupational

More information

OH&S MANAGEMENT SYSTEM CHECKLIST - AS 4801:2001 (STATUS A = Acceptable; N = Not Acceptable; N/A = Not Applicable)

OH&S MANAGEMENT SYSTEM CHECKLIST - AS 4801:2001 (STATUS A = Acceptable; N = Not Acceptable; N/A = Not Applicable) OH&S MANAGEMENT SYSTEM CHECKLIST - AS 4801:2001 (STATUS A = Acceptable; N = Not Acceptable; N/A = Not Applicable) 4.1 General Requirements 4.2 OHS policy Has the organisation an established and maintained

More information

Restructure, Redeployment and Redundancy

Restructure, Redeployment and Redundancy Restructure, Redeployment and Redundancy Purpose and Scope From time to time the Lake District National Park Authority will need to reorganise its services and staffing to meet changes that arise in future

More information

QBE European Operations. Noise at Work. Issues Forum

QBE European Operations. Noise at Work. Issues Forum QBE European Operations Noise at Work Issues Forum 2 QBE Issues Forum - Noise at Work Issues Forum Noise at Work Protect your people, protect your business Contents Introduction 4 The insurance claims

More information

Noise at the Work Site

Noise at the Work Site Noise at the Work Site Noise is one of the most common workplace hazards. Workers in many industries and occupations in Alberta are exposed to noise levels that are so high that their hearing can be damaged.

More information

APPLICATION FORM TO REGISTER ON THE SUPPLIER DATABASE OF HOUSING DEVELOPMENT AGENCY.

APPLICATION FORM TO REGISTER ON THE SUPPLIER DATABASE OF HOUSING DEVELOPMENT AGENCY. APPLICATION FORM TO REGISTER ON THE SUPPLIER DATABASE OF HOUSING DEVELOPMENT AGENCY. 2 TO ALL SUPPLIERS SEEKING REGISTRATION AS PREFERRED SUPPLIER OF GOODS AND SERVICES ON THE PROCUREMENT DATABASE All

More information

<workers> Online Claims and Injury Management

<workers> Online Claims and Injury Management Global Resources... Local Knowledge With over 30 years experience in workers compensation, our claims management systems have been adopted by Self-Insured Organisations, Third Party Administrators and

More information

A Short Guide to The Safety, Health and Welfare at Work Act, 2005

A Short Guide to The Safety, Health and Welfare at Work Act, 2005 A Short Guide to The Safety, Health and Welfare at Work Act, 2005 3 A Short Guide to the Safety, Health and Welfare at Work Act, 2005 Published in August 2005 by the Health and Safety Authority, 10 Hogan

More information

Project Charter and Scope Statement

Project Charter and Scope Statement Prepared by: Mike Schmidt Version: 1.0 Last Revision Date: April 14, 2010 Create Date: May 6, 2010 EXECUTIVE SUMMARY... 3 1 INTRODUCTION... 4 2 PROJECT OBJECTIVES... 4 2.1 MISSION... 4 2.2 OBJECTIVES...

More information

Repeal of Short Sale Tagging

Repeal of Short Sale Tagging REGULATION IMPACT STATEMENT Repeal of Short Sale Tagging July 2014 About this Regulation Impact Statement This Regulation Impact Statement (RIS) addresses ASIC s proposal to repeal the ASIC market integrity

More information

PRIVACY POLICY. comply with the Australian Privacy Principles ("APPs"); ensure that we manage your personal information openly and transparently;

PRIVACY POLICY. comply with the Australian Privacy Principles (APPs); ensure that we manage your personal information openly and transparently; PRIVACY POLICY Our Privacy Commitment Glo Light Pty Ltd A.C.N. 099 730 177 trading as "Lighting Partners Australia of 16 Palmer Parade, Cremorne, Victoria 3121, ( LPA ) is committed to managing your personal

More information

Factors that Influence the Occupational Health and Safety Curricula. Jeffery Spickett. Division of Health Sciences Curtin University Australia

Factors that Influence the Occupational Health and Safety Curricula. Jeffery Spickett. Division of Health Sciences Curtin University Australia Factors that Influence the Occupational Health and Safety Curricula Jeffery Spickett Division of Health Sciences Curtin University Australia 1.0 INTRODUCTION Occupational health and safety has undergone

More information

QFleet Client Access System: Fleet risk management via the internet. Group General Manager, Queensland Services Group, and General Manager, QFleet

QFleet Client Access System: Fleet risk management via the internet. Group General Manager, Queensland Services Group, and General Manager, QFleet Title: Author: Organisation: QFleet Client Access System: Fleet risk management via the internet Les Clarence Group General Manager, Queensland Services Group, and General Manager, QFleet QFleet Abstract

More information

Hazard Identification, Risk Assessment And Control Procedure

Hazard Identification, Risk Assessment And Control Procedure Hazard Identification, Risk Assessment And Control Procedure 1. Purpose 1.1 To ensure that there is a formal process for hazard identification, risk assessment and control to effectively manage hazards

More information

Workshop materials Completed templates and forms

Workshop materials Completed templates and forms Workshop materials Completed templates and forms Contents The forms and templates attached are examples of how a nurse or midwife may record how they meet the requirements of revalidation. Mandatory forms

More information

Employer s Guide to. Best Practice Return to Work for a Stress Injury

Employer s Guide to. Best Practice Return to Work for a Stress Injury Employer s Guide to Best Practice Return to Work for a Stress Injury Employers Guide to Best Practice Return to Work for a Stress Injury 1. Early Intervention 2. Claim Lodged 3. Claim Acceptance 4. Return

More information

School or service safety advisor (SSA) role

School or service safety advisor (SSA) role School or service safety advisor (SSA) role Document control information Published document name: ssa-role-gn Date issued: January 2012 Version: 1.0 School or service safety advisor (SSA) role Previous

More information

Your Hearing ILLUMINATED

Your Hearing ILLUMINATED Your Hearing ILLUMINATED INFORMATION FROM YOUR HEARING CARE PROFESSIONAL REDISCOVER your hearing and reconnect 1 with the important things you might have been missing. Your sense of hearing is a vital

More information

Hearing Protection Standard OSHA Standard 29 CFR 1910.95

Hearing Protection Standard OSHA Standard 29 CFR 1910.95 Hearing Protection Standard OSHA Standard 29 CFR 1910.95 The purpose of this standard is protect employees over exposure to noise and to prevent hearing loss. This standard also states that employees must

More information

KUTZTOWN UNIVERSITY. Department of Human Resources. Policies and Procedures Manual

KUTZTOWN UNIVERSITY. Department of Human Resources. Policies and Procedures Manual KUTZTOWN UNIVERSITY Department of Human Resources Policies and Procedures Manual DEPARTMENT OF HUMAN RESOURCES Policies and Procedures Manual HUMAN RESOURCES Kutztown University 454 Normal Avenue Kemp

More information

Customer Guide Helpdesk & Product Support. [Customer Name] www.four.co.uk Page 1 of 13

Customer Guide Helpdesk & Product Support. [Customer Name] www.four.co.uk Page 1 of 13 Customer Guide Helpdesk & Product Support [Customer Name] www.four.co.uk Page 1 of 13 Table of Contents HELP DESK AND PRODUCT SUPPORT SUMMARY... 3 1 FOUR HELP DESK STRUCTURE AND CALL ESCALATION... 6 2

More information

WORKPLACE REHABILITATION & RETURN TO WORK QUEENSLAND

WORKPLACE REHABILITATION & RETURN TO WORK QUEENSLAND WORKPLACE REHABILITATION & RETURN TO WORK QUEENSLAND POLICY STATEMENT Kelly Services is committed to the prevention of work-related injuries and illnesses by providing a safe working environment through

More information

Hearing Conservation Program

Hearing Conservation Program Hearing Conservation Program Document Number: Effective Date: 2/2012 Revision Date: 4/2013 1.0 Purpose and Applicability 1.1 The purpose of this Hearing Conservation Program is to provide for the protection

More information

SAFETY and HEALTH MANAGEMENT STANDARDS

SAFETY and HEALTH MANAGEMENT STANDARDS SAFETY and HEALTH STANDARDS The Verve Energy Occupational Safety and Health Management Standards have been designed to: Meet the Recognised Industry Practices & Standards and AS/NZS 4801 Table of Contents

More information

Quality Management System Manual ISO9001:2008

Quality Management System Manual ISO9001:2008 Quality Management System Manual ISO9001:2008 Controlled Copy Rev. 3 Page 1 of 21 7/1/13 Table of Contents Company Profile...5 Past...5 Present...5 Mission...5 Vision...5 Locations...6 1 Scope...6 1.1

More information

(i) ASX TradeMatch primary central limit

(i) ASX TradeMatch primary central limit MOELIS AUSTRALIA SECURITIES PTY LTD ACN 122 781 560 AFSL 308241 BEST EXECUTION POLICY and PROCEDURES 1. BEST EXECUTION OBLIGATION 1.1 Overview (a) This policy is issued pursuant and in compliance with

More information

Occupational Health & Safety Policy Box Hill Institute Group

Occupational Health & Safety Policy Box Hill Institute Group Purpose Occupational Health & Safety Policy Box Hill Institute Group To ensure that Occupational Health and Safety (OHS) is incorporated into all workplace and learning activities so that the prevention

More information

June 2015. The way we work

June 2015. The way we work June 2015 The way we work The way we work symbolises what we stand for as a business. It makes clear how we behave according to our values of respect, integrity, teamwork and accountability. Every day

More information

REDUCING CLAIMS: Allocation of Responsibility for Occupational Noise-Induced Hearing Loss (ONIHL)

REDUCING CLAIMS: Allocation of Responsibility for Occupational Noise-Induced Hearing Loss (ONIHL) REDUCING CLAIMS: Allocation of Responsibility for Occupational Noise-Induced Hearing Loss (ONIHL) Occupational Noise-Induced Hearing Loss remains one of the most prevalent occupational diseases in spite

More information

Occupational Noise Induced Hearing Loss

Occupational Noise Induced Hearing Loss Occupational Noise Induced Hearing Loss M Baxter FRACS SISA Adelaide June 2014 ENT in Personal Injury Claims EAR Hearing Loss -main, Dizziness Nose Injuries ->cosmesis,breathing: Loss of sense of smell:

More information

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL

QUALITY MANAGEMENT SYSTEM (QMS) MANUAL Printed QMS Documentation is Uncontrolled Page 1 of 19 QUALITY MANAGEMENT SYSTEM (QMS) MANUAL ISSUE/ REVISION DATE DESCRIPTION ISSUE HISTORY PREPARED/ APPROVED BY 09/04/2014 Initial issue G.Rees 11/04/2014

More information

Attachment 16.1 SA Power Networks: Customer Data Quality Plan 2015-2020 September 2014

Attachment 16.1 SA Power Networks: Customer Data Quality Plan 2015-2020 September 2014 Attachment 16.1 SA Power Networks: Customer Data Quality Plan 2015-2020 September 2014 Customer Data Quality Plan 2015-2020 V1.1 Executive Summary The commencement of Full Retail Contestability in 2004

More information

Innovation in Work Health and Safety Solutions

Innovation in Work Health and Safety Solutions Innovation in Work Health and Safety Solutions Global Resources... Local Knowledge NTT DATA Figtree Systems provide an intuitive cloud based WHS / OH&S reporting and management tool, assisting

More information

What are the risks for employees exposed to high levels of noise?

What are the risks for employees exposed to high levels of noise? Noise at Work Introduction This section seeks to give practical guidance to employers on complying with the Control of Noise at Work Regulations, which form part of the Safety, Health and Welfare at Work

More information

Business Benefits From Microsoft SQL Server Business Intelligence Solutions How Can Business Intelligence Help You? PTR Associates Limited

Business Benefits From Microsoft SQL Server Business Intelligence Solutions How Can Business Intelligence Help You? PTR Associates Limited Business Benefits From Microsoft SQL Server Business Intelligence Solutions How Can Business Intelligence Help You? www.ptr.co.uk Business Benefits From Microsoft SQL Server Business Intelligence (September

More information

Service Provision and Service Descriptions (standards) for Approved Workplace Rehabilitation Providers

Service Provision and Service Descriptions (standards) for Approved Workplace Rehabilitation Providers Service Provision and (standards) for Approved Providers Service Provision and (standards) for Approved Workplace Rehabilitation Providers Service delivery requirements for Providers relating to the principles

More information

Hearing Aid Service Provider. General Guidelines

Hearing Aid Service Provider. General Guidelines Hearing Aid Service Provider General Guidelines Hearing Aid Service Provider General Guidelines General In order to act as a vendor of hearing aid devices and related services ("Service Provider") to individuals

More information

Aligning action with aims: Optimising the benefits of workplace wellness

Aligning action with aims: Optimising the benefits of workplace wellness Aligning action with aims: Optimising the benefits of workplace wellness Dr Michael McCoy Medibank Health Solutions Strategy & Corporate Development Health & Wellbeing September 2011 Aligning action with

More information

Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COIDA)

Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COIDA) Compensation for Occupational Injuries and Diseases Act 130 of 1993 (COIDA) Topic: Labour/Health and Safety IN A CALABASH Introduction Unfortunately, accidents in the workplace do happen. This may be due

More information

Terms of Reference. Database and Website on Political Parties

Terms of Reference. Database and Website on Political Parties Terms of Reference Database and Website on Political Parties Summary International IDEA is through its programme on Dialogue and Research on Political Parties (see Annex D for a programme overview) carrying

More information

Submission to the Accident Compensation Corporation

Submission to the Accident Compensation Corporation New Zealand Secretariat PO Box 20 656 Glen Eden, Auckland Ph: 64 9 813 9926 Fax: 64 9 813 9927 RECRUITMENT AND CONSULTING SERVICES ASSOCIATION LTD Submission to the Accident Compensation Corporation Regarding

More information

Abermed Medical Training Services

Abermed Medical Training Services Abermed Medical Training Services Prospectus g About Abermed Training About Abermed and International SOS Abermed has delivered healthcare training since its inception in the early 1980s and offers comprehensive

More information

Workers Compensation Claim Form

Workers Compensation Claim Form Workers Compensation Claim Form Workers tear off and keep this section for your information Who can make a claim? You are entitled to make a claim if you sustain an injury in the course of your employment

More information

Abermed Medical Training Services

Abermed Medical Training Services Abermed Medical Training Services Prospectus Abermed Global Training About Abermed Training Abermed has delivered healthcare training since its inception in the early 1980s and offers comprehensive healthcare

More information

Workers Compensation. A claims and injury management guide for WA employers

Workers Compensation. A claims and injury management guide for WA employers Workers Compensation A claims and injury management guide for WA employers Contents ZU22935 - V1 08/15 - CPEA-011299-2016 Introduction... 3 Disclaimer... 3 Section 1: Workers Compensation in WA... 4 1.1

More information

Cendec Systems Inc. http://www.cendec.com

Cendec Systems Inc. http://www.cendec.com The management of multi-million dollar assets and inventories can be a daunting task. For the past fifteen years, Oil and Gas companies have relied on Maintenance and Materials Management systems from

More information

FIH COACHING GUIDELINES

FIH COACHING GUIDELINES FIH COACHING GUIDELINES AIMS OF THE TECHNICAL GUIDELINES 1. To establish clear-cut guidelines for the two FIH Coaching Course levels in both High Performance and Development categories: FIH Coaching Course

More information

Sage CRM for Media solution by Providian

Sage CRM for Media solution by Providian Sage CRM for Media solution by Providian Sage CRM for Media solution by Providian The media and entertainment (M&E) industry is one of the fastest growing industries in the country. The various segments

More information

Guide to the Installer Application

Guide to the Installer Application Guide to the Installer Application Welcome to the Lowe s Online Application. This brief guide will let you know what you need to do to successfully and accurately complete your Lowe s Installer Application.

More information

EARLY IDENTIFICATION OF NOISE INDUCED HEARING LOSS

EARLY IDENTIFICATION OF NOISE INDUCED HEARING LOSS EARLY IDENTIFICATION OF NOISE INDUCED HEARING LOSS Dr. Robert A. Bertrand, M.D. Emeritus member, University of Montreal, Medical Health Center Aim of a Hearing Conservation 2 Program (HCP) To prevent the

More information

Workers Compensation Claim Form

Workers Compensation Claim Form Workers Compensation Claim Form Insert insurer logo Workers tear off and keep this section for your information Who can make a claim? You are entitled to make a claim if you sustain an injury in the course

More information

Part 1 To be filled in by the worker. The following information is provided as guidance to workers filling in Part 1.

Part 1 To be filled in by the worker. The following information is provided as guidance to workers filling in Part 1. Form Workers compensation claim form Part 1 To be filled in by the worker. The following information is provided as guidance to workers filling in Part 1. Notify your employer of your injury or disease

More information

SC21 Manufacturing Excellence. Process Overview

SC21 Manufacturing Excellence. Process Overview SC21 Manufacturing Excellence Process Overview Prepared by:- The SC21 Performance, Development and Quality (PDQ) Special Interest Group (SIG) Acknowledgement The scoring methodology used in the Management

More information

CODE OF PRACTICE. Safety Management. Occupational Safety and Health Branch Labour Department CODE OF PRACTICE ON SAFETY MANAGEMENT 1

CODE OF PRACTICE. Safety Management. Occupational Safety and Health Branch Labour Department CODE OF PRACTICE ON SAFETY MANAGEMENT 1 CODE OF PRACTICE On Safety Management Occupational Safety and Health Branch Labour Department CODE OF PRACTICE ON SAFETY MANAGEMENT 1 This Code of Practice is prepared by the Occupational Safety and Health

More information

REPORTED NOISE-INDUCED HEARING LOSS AMONG MINERS. Michael P. Valoski, M.S. (Hygiene) U. S. Department of Labor. Mine Safety and Health Administration

REPORTED NOISE-INDUCED HEARING LOSS AMONG MINERS. Michael P. Valoski, M.S. (Hygiene) U. S. Department of Labor. Mine Safety and Health Administration REPORTED NOISE-INDUCED HEARING LOSS AMONG MINERS Michael P. Valoski, M.S. (Hygiene) U. S. Department of Labor Mine Safety and Health Administration PO Box 18233, Cochrans Mill Road Pittsburgh, Pennsylvania

More information