Implementation of a Work-Out program using the General Electric approach.
|
|
|
- Veronica King
- 8 years ago
- Views:
Transcription
1 Implementation of a Work-Out program using the General Electric approach.
2 Some Everyday Business Questions What is the best way to deliver service to our customers? How can we improve our margins and our efficiency? How do we get everyone on the same page? How do we stay ahead of the competition? How do we attract, develop and retain the best talent? How do we move quickly to new opportunities?
3 What is WorkOut? A simple structured method for cutting out unnecessary work from the organization and solving organizational problems fast! Involves the engagement and empowerment of employees in decision making.
4 Some Companies that use WorkOut. General Electric (GE) General Motors (GM) GoFast Wal-Mart Home Depot Sears Unilever Cleanout
5 More Companies.. IBM Alstom Phillips Centurion Program Rolls Royce One Small Step The World bank Zurich Financial Services GlaxoSmithKline Pharmaceuticals
6 The basics of WorkOut Bring together the people from the organization who know the issues best. Challenge them to develop creative solutions Decide on the solutions immediately in a public forum Empower people to carry them out. Follow-up rigidly to ensure that the solutions are completed.
7 Lower Level Reduce meetings, reports and approval levels. Reduce time for expense reimbursements, travel arrangements, office supplies, personnel data, taking educational courses.
8 Higher Level Improving business strategy. Operational efficiency. New business development. Claims reduction. Policies and Procedures development.
9 Where did it come from? Manager of the century! Fortune Magazine One of the greatest innovators of the past 75 years, an icon of American business. Business week
10 With Work-Out as part of its culture GE has become one of the most admired, profitable and innovative companies on earth. It changed culture, developed new leaders, improved teamwork, improved customer and supplier relationships.
11 Benefits of WorkOut. [$$$] Potential payoff from Work-Out has been (on average) greater than 10X the expense involved. In fact 10X is actually on the modest side.
12 WorkOut Key Elements WorkOut aims to Create the forum for dialogue and change Eliminate bureaucracy and barriers Cultivate grass root solutions People closest to the work Know it best Have significantly more to contribute to achieving business goals and want to do so Will respond favorably to a team challenge Actions begin immediately Leadership decides live on the recommended solutions Teams implement their solutions with updates to leadership at 30, 60 and 90 days Recommendations must be completed in 90 days
13 Process Overview, the 6 Steps 1) A Sponsor: Selects a critical business challenge Selects a Champion to oversee a WorkOut 2.) A Champion: Selects a Planning Team to guide the WorkOut Serves as lead of the Planning Team
14 Process Overview, the 6 Steps 3.) The Planning Team: Refines the business challenge Defines measurable goals Identifies WorkOut team participants Compiles data and background information critical for the WorkOut team(s)
15 Process Overview, the 6 Steps 4.) WorkOut team(s) in the WorkOut Session: Systematically analyze the challenge Generate recommendations to meet the goals Define the cost and benefits of recommendations Create action plans to be implemented within the next 90 days Present recommendations to the Sponsor for immediate approval
16 Process Overview, the 6 Steps 5.) The Sponsor: Makes yes or no decisions on each recommendation presented by the WorkOut team(s) on the spot 6.) WorkOut Team Leads: Oversee the 90 day implementation of the approved recommendations, with the involvement and support of all of the team members
17 WorkOut results GE Capital Automobile fleet leasing customers given summary reports of monthly usage not all backup detail. Less paper, postage, labour savings from less handling, reductions in computer processing time and customer queries. Resulted in $100,000 in savings
18 In Summary
19 The Power of WorkOut!! The Hornbeck cases Employee of the Year Award. 5 Year appreciation awards. Crew Transportation. Vessel grocery solution. Employee medical plan. Satellite phones for all vessels. Casual to Permanent Employee Status. Company Newsletter. Quarterly Training Workshops.
20 Questions??
TAKE WORK OUT! Streamline Execution to Maximize Efficiency
Maximize Efficiency Simplify Work Focus on Customers Achieve Extreme Potential Engage Employees Empower Accountability Streamline Sales Process Reduce Costs TAKE WORK OUT! Streamline Execution to Maximize
Change Champions The impact of learning on change management
Change Champions The impact of learning on change management Change happens at organizations of all sizes as they grow and adapt to new business requirements. Companies use change management to make smooth
How do the most successful companies use social media? By Nora Ganim Barnes
How do the most successful companies use social media? By Nora Ganim Barnes 8 Spring 2010 Tweeting blogging and to the top The Center for Marketing Research at the University of Massachusetts Dartmouth,
Guest Essays. Lessons Learned: A Systems Approach to Lean and Evidence-Based Design by Patricia Morrill and Kate Taege, Kahler Slater
Guest Essays Lessons Learned: A Systems Approach to Lean and Evidence-Based Design by Patricia Morrill and Kate Taege, Kahler Slater At the highest level, healthcare leaders are faced with making key strategic
The Leader s Edge. How Best Practices Programs Can Be Used Most Effectively to Support the Growth of Women Leaders
The Leader s Edge How Best Practices Programs Can Be Used Most Effectively to Support the Growth of Women Leaders The Leaders Edge research study completed in February, 2004 demonstrates the need for companies
Great things happen when you connect with us.
Great things happen when you connect with us. Six Degrees Group Together, we have started something special. It s a humbling and empowering thought to think that, as the six degrees of separation theory
Igniting Leadership at all Levels
WELCOME TO THE ORD SUMMIT Igniting Leadership at all Levels Working Together to Ensure the Earth s Vitality Pervasive Leadership Liberating Collaboration Engendering Trust To advocate human conversation
Finance Division. Strategic Plan 2014-2019
Finance Division Strategic Plan 2014-2019 Introduction Finance Division The Finance Division of Carnegie Mellon University (CMU) provides financial management, enterprise planning and stewardship in support
Negotiating Effectively
Negotiating Effectively Negotiations happen in your everyday life as you interact with other people and organizations. As supply chain professionals, we are the designated representative to help our organizations
Putting the E in Enterprise Content Management
Putting the E in Enterprise Content Management Finding Improvements using an ECM Center of Competency By Kevin Craine Organizations around the world use Enterprise Content Management systems to improve
Boston Food Desert Forum Survey Report
Boston Food Desert Forum Survey Report Released in September, 2009, in honor of National Food Desert Awareness Month MIT, Department of Urban Studies and Planning Harvard School of Public Health, Department
Connecticut Distance Learning Consortium. Strategic Plan. Presented to the Board for State Academic Awards
Connecticut Distance Learning Consortium Strategic Plan Presented to the Board for State Academic Awards May 28, 2009 For the past ten years, the CTDLC has offered its services and support to help educators
Atlantic Provinces Community College Consortium Business Plan 2005-2006
Atlantic Provinces Community College Consortium Business Plan 2005-2006 2 Table of Contents 1.0 Introduction.....3 2.0 The Planning Context..... 4 2.1 Vision and Mission..4 2.2 Strategic Planning Themes...4
EIGHT QUALITY MANAGEMENT PRINCIPLES
EIGHT QUALITY MANAGEMENT PRINCIPLES Principle 1: Customer focus Organizations depend on their customers and therefore should understand current and future customer needs,
BSBMKG409A Design direct response offers
BSBMKG409A Design direct response offers Revision Number: 1 BSBMKG409A Design direct response offers Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance
Catholic Health Initiatives Spiritual Care Series. Organizational Change Management (OCM)
Catholic Health Initiatives Spiritual Care Series Organizational Change Management (OCM) Presented by: Jerri Brooks Director, Organizational Change Management Master Change Agent Updated 11/7/2013 1 Objectives
Employee Retention Guide: How to keep your top talent on board. aicpa.org/worklife
Employee Retention Guide: How to keep your top talent on board aicpa.org/worklife The AICPA, through its Women s Initiatives Executive Committee, is dedicated to helping CPAs and organizations recruit
Affinity Networks: Building Organizations Stronger than Their Parts
Affinity Networks: Building Organizations Stronger than Their Parts Best Practices from the Network of Executive Women Consumer Products and Retail Industry THIRD IN A SERIES Affinity networks: New insights
WITHOUT. Boosting Your Value. Traditional Education
Boosting Your Value WITHOUT Traditional Education How to Get An Education Without Attending College and Without a Lifetime of Debt, Stress, and Family Strain Table of Contents Introduction... 3 Your Local
How To Improve A Nursing Practice
Making Lemonade from a Lemon of an NDNQI RN Survey: Nurse Managers and Clinical Nurses Collaborating to Improve the Practice Environment Session ID#: L8 Kathie Krause MSN, RN, NNP-BC, NEA-BC Vice President
Touch Points Touch Points Step 1 Spend Areas Step 2 Creating and Developing a Sourcing Team Executive Sponsorship
Strategic Sourcing: A Step-By-Step Practical Model Robert J. Engel, Vice President-Project Services The Procurement Centre 713-623-0111 Ext. 224; bengel@tpc-usa.com 89 th Annual International Supply Management
By Wavepac Infosystems LLC Dubai UAE (In coordination with AIQM India)
By Wavepac Infosystems LLC Dubai UAE (In coordination with AIQM India) GE s ex CEO Jack Welch s words. Six sigma has changed the DNA at GE it is the way that GE works in everything that GE does in every
How we manage our business
How we manage our business Ericsson Operational Quality Manual Index Customer first Commitment This is how It s our responsibility! Quality Policy 1 2 3 4 5 6 7 8 9 10 Ericsson Group Management System
United Nations Industrial Development Organization
- United Nations Industrial Development Organization Distr.: General 11 March 2013 Original: English Industrial Development Board Forty-first session Vienna, 24-27 June 2013 Item 4 (g) of the provisional
Partners of the Plan Survey
Partners of the Plan Survey I. Washington State Nutrition & Physical Activity Plan The first few questions will ask you about your familiarity with the Washington State Nutrition & Physical Activity Plan
Problems and Measures Regarding Waste 1 Management and 3R Era of public health improvement Situation subsequent to the Meiji Restoration
Supporting Women in Leadership
June 2011 Supporting Women in Leadership Gender diversity at work Why be concerned with gender diversity in your workplace? Organizations that attract, retain, and advance women are: accessing talent from
This toolkit is designed to explain Bright Ideas what it is and how it works. It covers:
Bright Ideas This toolkit is designed to explain Bright Ideas what it is and how it works. It covers: 1. What is it?... 2 2. Why do it?... 3 3. How and When is it set up?... 4 4. Where do ideas come from?...
AB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way
AB Volvo, 405 08 Göteborg, Sweden Ref No 953810003, August 2009 The Volvo Way index Preface Our mission Customers first Customer focus Clear objectives Quality, safety, environmental care Continuous improvements
ENVIRONICS COMMUNICATIONS WHITEPAPER
ENVIRONICS COMMUNICATIONS WHITEPAPER Creating an Employee Centric Internal Communications Model April 2013 "The only irreplaceable capital an organization possesses is the knowledge and ability of its
Best practices for planning and budgeting. A white paper prepared by Prophix
A white paper prepared by Prophix Executive summary The continual changes in the business climate constantly challenge companies to find more effective business practices. However, common budgeting limitations
TOPIC 8 QUALITY OBJECTIVE. Quality
TOPIC 8 QUALITY Q Copyright Houghton Mifflin Company. All rights reserved. 8-1 OBJECTIVE What is Quality & Its Importance Total Quality Management (TQM) Dimensions of Quality Element of TQM TQM vs. Traditional
Employee Engagement Survey
Finance & Administration Committee Information Item IV-A September 10, 2015 Employee Engagement Survey Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information
15 Principles of Project Management Success
15 Principles of Project Management Success Project management knowledge, tools and processes are not enough to make your project succeed. You need to get away from your desk and get your hands dirty.
ITIL Change, Configuration & Release Management Agency Impacts and Challenges
ITIL Change, Configuration & Release Management Agency Impacts and Challenges March 13, 2007 0 Agenda What is ITIL and how can it help you? Objectives of Phase 1 Change, Configuration and Release Management
SCHOOL DISTRICT COMMUNICATION GUIDELINES
SECTION E: COMMUNICATION SCHOOL DISTRICT COMMUNICATION GUIDELINES INDIVIDUAL TRUSTEE SCHOOL STAFF MEMBER PARENT SCHOOL COUNCIL TEACHER PRINCIPAL AREA SUPERINTENDENT CHIEF SUPERINTENDENT BOARD OF TRUSTEES
Final. North Carolina Procurement Transformation. Governance Model March 11, 2011
North Carolina Procurement Transformation Governance Model March 11, 2011 Executive Summary Design Approach Process Governance Model Overview Recommended Governance Structure Recommended Governance Processes
ON24 WEBCASTING. Marketing Performance Suite
ON24 WEBCASTING Marketing Performance Suite The New Marketing Challenge Buyer behavior is changing Business decision makers are increasingly self-educating before they engage in a sales conversation. In
The Performance & Learning Plan and Year End Performance Evaluation Process Overview: Employee Guide
The Performance & Learning Plan and Year End Performance Evaluation Process Overview: Employee Guide The Performance & Learning Plan (PLP) and Year End Performance Evaluation (YEP) Processes together form
Business Arts Certificate Program Teaching Practical Business Advice that Works
Business Arts Certificate Program Teaching Practical Business Advice that Works For Business Owners who want to learn new skills to grow their businesses For Consultants who want to expand their practice
GUIDING PRINCIPLES WHAT IS WORKFORCE DEVELOPMENT?
W O RKFORCE DEVELOPMEN T Modified with permission from Learning to Lead Second Edition GUIDING PRINCIPLES Workforce development requires the coordinated efforts of many different organizations. Current
Management Fundamentals in Healthcare Organizations
Management Fundamentals in Healthcare Organizations University of Minnesota School of Public Health LEARNING MODEL The learning model underlying the Management Fundamentals Certificate is an application
accelerating change Click here: www.groupe-forest.com info@groupe-forest.com
give meaning spur to action accelerating change Click here: www.groupe-forest.com info@groupe-forest.com The Challenge Change is accelerating. Pressures from the outside are many and unpredictable. The
QUALITY MANAGEMENT PRINCIPLES
QUALITY MANAGEMENT PRINCIPLES The following text is an integral reproduction of the content of the document "Quality Management Principles". Introduction This document introduces the eight quality management
The Role Of Volunteers In Not-For-Profit Organizations
The Role Of Volunteers In Not-For-Profit Organizations Role of Volunteers in Non-Profit Organizations Contents 1. Why Have Volunteers? 2. What do Volunteers Receive? 3. Guidelines for Working with Volunteers
Wilder Research. Program evaluation capacity building at the Minnesota Historical Society Summary of the project and recommended next steps
Wilder Research Program evaluation capacity building at the Minnesota Historical Society Summary of the project and recommended next steps In October 2010, the Minnesota Historical Society (the Society)
Application Support Solution
Application Support Solution White Paper This document provides background and administration information on CAI s Legacy Application Support solution. PRO00001-MNGMAINT 080904 Table of Contents 01 INTRODUCTION
Recruiting for Diversity
GUIDE Creating and sustaining patient and family advisory councils Recruiting for Diversity Let s make our health system healthier WHO IS HEALTH QUALITY ONTARIO Health Quality Ontario is the provincial
Best Practices for Planning and Budgeting. A white paper prepared by PROPHIX Software October 2006
A white paper prepared by PROPHIX Software October 2006 Executive Summary The continual changes in the business climate constantly challenge companies to find more effective business practices. However,
Approaches for Survey Feedback and Action Planning
Introduction Survey feedback and action planning are two of the most important components of an organization s survey process, but they are also the most difficult to do well. Although survey design and
S o c i a l B u s i n e s s F r a m e w o r k : U s i n g P e o p l e a s a P l a t f o r m t o E n a b l e T r a n s f o r m a t i o n
I N S I G H T S o c i a l B u s i n e s s F r a m e w o r k : U s i n g P e o p l e a s a P l a t f o r m t o E n a b l e T r a n s f o r m a t i o n Michael Fauscette Mary Wardley Erin Traudt I D C O
Christian Formation Development in Diocesan Parish, PA
Appendix B NAECED Survey Question (132 responses) What recommendations would you make to your diocese for strengthening Christian education throughout its jurisdiction? Have a staff person who focuses
Automating Marketing Localization
Bridging the Gap between Corporate and Distributed Marketers With traditional brand marketing channels rapidly declining in effectiveness, a successful, collaborative relationship between corporate marketing
Deming s 14 Points for the Transformation of Management
Deming s 14 Points for the Transformation of Management It is not necessary to change. Survival is not mandatory W. Edwards Deming 2008 E: info @ marval.co.uk Profile W.Edwards Deming was a world famous
Internal Communication and Engagement Manager (part-time)
Internal Communication and Engagement Manager (part-time) Main purpose of job To develop and manage internal communication and engagement programmes to support Alzheimer s Society projects, activities
MICHIGAN AUDIT REPORT OFFICE OF THE AUDITOR GENERAL THOMAS H. MCTAVISH, C.P.A. AUDITOR GENERAL
MICHIGAN OFFICE OF THE AUDITOR GENERAL AUDIT REPORT THOMAS H. MCTAVISH, C.P.A. AUDITOR GENERAL The auditor general shall conduct post audits of financial transactions and accounts of the state and of all
8 Tips to Engage Your Employees. Brought to you by TNS Employee Insights
8 Tips to Engage Your Employees Brought to you by TNS Employee Insights Tips 01 Get to Know Your Employees...4 02 Provide Basic Training for Your Employees...6 03 Develop Your People...8 04 Recognize Your
Online Client Portal Client User Guide
Online Client Portal Client User Guide Contents Online Client Portal Explained... 2 Basic User Guide 2.1 Logging on 3 2.2 Logging off 3 Folder Structure 3.1 Default folder structure.. 4 3.2 Group folder
Greater Eatonville Chamber of Commerce Strategic Plan
Greater Eatonville Chamber of Commerce Strategic Plan Vision: Eatonville is a community with a thriving local economy. It embraces local and sustainable industry, cottage merchants, and tourism. Eatonville
PEER-TO-PEER SOCIAL MARKETING
PEER-TO-PEER SOCIAL MARKETING Reaching A New Generation Presented By Julie LeFils BACKGROUND BY SMILETEMPLATES.COM THE MILLENNIAL IMPACT PROJECT u Throughout the first four years of the Millennial Impact
Cincom Business Intelligence Solutions
CincomBI Cincom Business Intelligence Solutions Business Users Overview Find the perfect answers to your strategic business questions. SIMPLIFICATION THROUGH INNOVATION Introduction Being able to make
Strategic Internal Client Partnerships: CPO Perspective on Process and Payback
Strategic Internal Client Partnerships: CPO Perspective on Process and Payback Nancy Q. Smith, M.A., Director, Strategic Partnering Exemplary Performance 410-266-8400: nancy@exemplaryperformance.com R.
Employee Choice Programs. Surveying the prevalence and importance of offering employees technology choice
Employee Choice Programs Surveying the prevalence and importance of offering employees technology choice Survey Results Who s Offering Choice Mac or PC Mobile Device of Choice Generation Gap in Technology
Social Media and Strategy
Social Media and Strategy James L. Horton Companies have jumped into social media because they feel they belong there. But, it isn t always clear that social media are used well or strategically. Some
DRAFT CALL CENTER MANAGER JOB COMPETENCY MODEL
DRAFT CALL CENTER MANAGER JOB COMPETENCY MODEL Developed by Workitect, Inc. June, 2007 TABLE OF CONTENTS A. Overview of the Competencies by Cluster... 3 B. Call Center Manager Competencies... 4 C. Overview
Role Profile E1820 A1091
Role Profile Job Title Business Analyst Job No. (Office Use) E1820 A1091 Band/Band Range- (for career grades) Grade H Directorate Services for Children and Young People Department Commissioning Policy
The Coaching Skills Workshop
The Coaching Skills Workshop The impactful skills building workshop designed to teach team leaders and team members critical Coaching Skills to facilitate powerful partnerships in the workplace. Turn empowerment
Equipment Procurement To lease or to own?
Equipment Procurement To lease or to own? 2 nd TEFMA Grounds Workshop Massey University - October 2009 Common questions How do I work out which financing option is the cheapest? What are the tax implications?
Emptoris Contract Management Solution for Healthcare Providers
Emptoris Contract Management Solution for Healthcare Providers An Emptoris White Paper Emptoris, an IBM Company www.emptoris.com CMS-HP-4/12 Emptoris Contract Management Solution for Healthcare Providers
Data Center Strategy and Services Experts. An Introduction to Move Methods ALTUS TECHNOLOGIES CORPORATION. September, 2009
Data Center Strategy and Services Experts An Introduction to Move Methods September, 2009 About Altus Who We Are Established in 1996 with headquarters in Northeast Ohio I/T Consultants averaging over 25
Statement of Confidentiality
Statement of Confidentiality This document contains information that is proprietary and confidential to Tata Consultancy Services Limited, which shall not be disclosed outside Department of Post, transmitted,
Support Services. Engineering solutions for operational excellence SERVING THE WORLD S RAILWAYS. Technical. Manufacturing Services
hain ces Technical Support Technical Support Overhaul & Repair Manufacturing Product Innovation & Technology Consultancy Products Engineering solutions for operational excellence SERVING THE WORLD S RAILWAYS
PERFORMANCE MANAGEMENT ROADMAP
PERFORMANCE MANAGEMENT ROADMAP Building a high-performance culture PERFORMANCE MANAGEMENT ROADMAP a The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize
Your Job or Internship Search
Job & Internship Guide 15-16 Your Job or Internship Search Chapter Action Items more info: career.berkeley.edu Start searching early. See a career counselor or peer advisor to develop your internship or
The Firestone Cooperative Advertising Program
The Firestone Cooperative Advertising Program Contents Introduction... 3 Internet Advertising & E-Communications... 4 Print Advertising... 6 Direct Mail... 9 Yellow Pages...12 Proof of Performance Form...13
Women in Federal Law Enforcement Foundation, Inc. Strategic Plan January 1, 2016 December 31, 2020
Women in Federal Law Enforcement Foundation, Inc. Strategic Plan January 1, 2016 December 31, 2020 Strategic Goal 1: Training, Professional Development and Leadership Enhancement WIFLE will continue to
Leadership Program Outcomes
Leadership Program Outcomes Over the past year the Leadership Learning Community has been actively trying to learn more about the leadership outcomes that programs are seeking for individuals, organizations,
PEOPLE INVOLVEMENT AND THEIR COMPETENCE IN QUALITY MANAGEMENT SYSTEMS * Jarmila ŠALGOVIČOVÁ, Matej BÍLÝ
PEOPLE INVOLVEMENT AND THEIR COMPETENCE IN QUALITY MANAGEMENT SYSTEMS * Jarmila ŠALGOVIČOVÁ, Matej BÍLÝ Authors: Workplace: Assoc. Prof. Jarmila Šalgovičová, PhD., Prof. Matej Bílý, DrSC.* Institute of
Project Management for Business and for Life
Project Management for Business and for Life Chris Hunter, MBA and Principal Cornerstone Business Solutions (505) 325-4900 www.cornerstoneresults.com E-mail: Chris@CornerstoneResults.com Project Management
BSM Connection elearning Course
BSM Connection elearning Course Developing a Marketing Plan 2008, BSM Consulting All Rights Reserved. Table of Contents OVERVIEW...1 DEVELOPING YOUR MARKETING PLAN...1 Step 1: Conduct Market Research...1
Talent Management Leadership in Professional Services Firms
Talent Management Leadership in Professional Services Firms Published by KENNEDY KENNEDY Consulting Research Consulting Research & Advisory & Advisory Sponsored by Table of Contents Introduction.... 3
The University of Alabama at Birmingham. Information Technology. Strategic Plan 2011 2013
The University of Alabama at Birmingham Information Technology Strategic Plan 2011 2013 Table of Contents Message from the Vice President... 3 About UAB... 4 About UAB Information Technology Meeting needs
Fleet Management at US Department of Labor
2011 GreenGov Symposium Oct. 31 Nov. 2, 2011 Washington Hilton Washington, DC Fleet Management at US Department of Labor Philip Puckett Director, Office of Administrative Services US Department of Labor
Retail Training and Employee Development Benchmark Survey 2015
Retail Training and Employee Development Benchmark Survey 2015 Sponsored By Retail Training and Employee Development Benchmark Survey 2015 Retail Council of Canada (RCC), in partnership with WCG International
Improving Performance
Improving Performance Jenny Whitener, Chief Executive, Bridge Consulting International, LLC A collaborative approach to performance results Then, we developed a learning strategy that included five key
Supply Chain Management
Supply Chain Management Lecture 5 Week commencing 20 th February, 2012 SCM: Outcomes Appreciate the importance of taking a total supply network perspective; Analyse the concepts of vertical integration
WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN
WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN THE WORKPLACE IS CHANGING There s a new dynamic in employee and employer relationships. Employees want to learn and grow throughout their entire careers. They
How Do I Choose my KPIs?
Best Practices in Dashboard Design Building a Dashboard System What tasks are involved in building the system? Building a Dashboard System What tasks are involved in building the system? Design Implementation
Call Center Quality Monitoring: Implementation and Training Tips
Building great customer experiences since 1972 Coordinated Systems, Inc. 165 Burnside Ave nue, East Hartford, CT 06108 USA (860)289-2151, www.csiworld.com Call Center Quality Monitoring: Implementation
No one has to change. Survival is optional. - W. Edwards Deming - Continue your Beyond Budgeting Journey with help from Agile, Lean and Scrum
No one has to change. Survival is optional. - W. Edwards Deming - Continue your Beyond Budgeting Journey with help from Agile, Lean and Helge Eikeland, Statoil, October 2010 Today s challenge is complexity
Solution Focused Leadership Training
Fachvortrag Birgit Billen und Prof Lilo Schmitz auf der Konferenz EBTA2000 in Turku Birgit Billen / Lilo Schmitz (DE) Solution Focused Leadership Training We will present concept and experiences of our
Need Information? Go to: www.chr.alberta.ca/apscompetencies. Have Questions? Email: apscompetencies@gov.ab.ca
Need Information? Go to: www.chr.alberta.ca/apscompetencies Have Questions? Email: apscompetencies@gov.ab.ca Table of Contents Background... 3 Why Behavioural Competencies?... 3 The APS Competency Model...
Chief Executive Officer Key Performance Indicators Framework Update as at end May 2013
Chief Executive Officer Key Performance Indicators Framework Update as at end May 2013 ATTACHMENT 1 ORGANISATIONAL STRUCTURE AND CULTURAL DEVELOPMENT Review the current organisational structure and develop
To Make an Organization Great, First Make it a Great Place to. Work. By William Simpson, Director of Human Resources, Nixon Peabody, LLP
To Make an Organization Great, First Make it a Great Place to Work By William Simpson, Director of Human Resources, Nixon Peabody, LLP At Nixon Peabody LLP, one of our goals is to be a great place to work.
January 2016. Communications Manager: Information for Candidates
January 2016 Communications Manager: Information for Candidates Thank you for expressing interest in the role of Communications Manager. We have compiled this information pack to tell you more about The
Master degree thesis computer science >>>CLICK HERE<<<
Master degree thesis computer science. People will find your product or business when they scour the internet with advanced search engine optimization keywords. When you use the software for the first
Qlik UKI Consulting Services Catalogue
Qlik UKI Consulting Services Catalogue The key to a successful Qlik project lies in the right people, the right skills, and the right activities in the right order www.qlik.co.uk Table of Contents Introduction