ENTERPRISE REPORTING AND ANALYTICS FOUNDATION. A Complete Business Intelligence Solution

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1 ENTERPRISE REPORTING AND ANALYTICS FOUNDATION A Complete Business Intelligence Solution

2 INCREASE PROFITABILITY WITH A COMPLETE BUSINESS INTELLIGENCE SOLUTION The increased competition faced by today s professional services organizations requires the ability to make decisions quickly and with razor-sharp accuracy. Information must be gathered from multiple sources, analyzed thoroughly, and disseminated to global audiences. With more than 20 years of experience developing solutions for professional services organizations, Thomson Reuters Elite has developed the Enterprise Reporting and Analytics Foundation (RAF), a comprehensive set of integrated management tools. RAF provides users across the firm with actionable information that improves their ability to make informed, proactive business decisions. Completely integrated with the Enterprise Financial and Practice Management Systems, RAF works in close partnership with Business Objects, the leading provider of business intelligence solutions. The result is a revolutionary solution that offers management and operational reporting and dashboarding, sophisticated and drillable slice-and-dice analytic capabilities, the ability to access and analyze information from a single interface, and advanced distribution tools designed to get the right information to the right decision makers at the right time. Built on an industry-leading, scalable architecture, Enterprise is a customizable application suite that provides financial management, practice management, and business intelligence capabilities. Enterprise offers the comprehensive functionality that organizations need to compete and enables national and multi-national firms to efficiently and profitably operate across multiple offices, countries, languages, and currencies. These solutions, along with application development features and additional offerings, enable organizations to streamline, integrate, and enhance their core business processes for optimized performance. With Enterprise Reporting and Analytics Foundation you can move ahead to a more profitable future knowing that you are working with one of the world s leaders in providing professional services firms with the most innovative of business solutions. With more than 60 years of experience, Thomson Reuters Elite has the proven expertise to make it happen for you. elite.com

3 A COMPREHENSIVE PACKAGE OF PERFORMANCE MANAGEMENT TOOLS RAF provides solutions spanning the spectrum of professional services firms business intelligence needs, including Operational Reporting, Query and Analysis, and Dashboarding. Operational Reporting focuses on the day-to-day operations and metrics of the firm relating to client profitability, inventory analysis, and fee earner performance. Query and Analysis solutions allow deeper interrogation of the warehouse and its rich set of data and uncover answers to non-standard or firm-specific questions. Features include the ability to slice and dice and to drill down to increasingly detailed views of firm information. Dashboarding provides firm management with information consolidated into various key performance indicators (KPIs), which provide summary-level metrics about key areas of the business, including productivity, inventory, collections, profitability, and staffing. These highly visual, interactive interfaces aggregate data from around the organization into actionable managementlevel information that enables the firm s leadership to make well-informed decisions. Operational Reporting Dashboarding Query and Analysis 3

4 OPERATIONAL REPORTING Operational Reporting provides reports that cover the day- to-day operations of a firm. These reports can be detailed and pertain to a specific area of business and help staff, billing timekeepers and working timekeepers keep abreast of the status of their specific work areas. RAF capabilities help push structured operational metrics to a wide audience. At the same time, they personalize those metrics to the people receiving them. RAF ships with standard content that is easy to understand, so users can consume information without the need for extensive manipulation, generate pixel-perfect professional reports with drillable content, and distribute reports via several different channels. And because firms can customize the Enterprise content or easily build their own, RAF can grow as your firm grows. RAF provides deep insights into operational metrics and combines these with advanced features that allow reports to be viewed as RAF reports, Adobe PDFs, or Microsoft Office documents. RAF s advanced distribution allows users to burst personalized reports to individuals, giving each person a custom set of reports and information. elite.com

5 OPERATIONAL REPORTING: BUSINESS BENEFITS AT A GLANCE FIRM REQUIREMENTS Easily communicate key operational performance indicators to line-of-business personnel Leverage standard turnkey Operational Reporting content from the Enterprise RAF system Distribute reports in a variety of types and formats Personalize reports showing each user their personal information Automatically ship reports to users at regular intervals Produce presentation-quality reports quickly and easily Access data from across the firm and from disparate sources RAF SOLUTION Advanced distribution solutions make secured, pertinent information readily available to those who need it across the enterprise RAF ships with over 30 standard Operational Reports through its three Analytic Packs: Client Investment, Client Development, and Profitability Users receive clear and easily consumable reports that can be delivered via a personal RAF inbox, corporate , Microsoft Office documents, or on the RAF system. Reports can be delivered in native formats, Adobe PDF, Microsoft Word, Excel, and many others Bursting capabilities provide the ability to send out user-specific reports to personal RAF inboxes or corporate systems Personalized reports can be scheduled to be run and delivered RAF reports provide professional level reporting and pixel-perfect printing for attractive presentation The enhanced integration features allow firms to access legacy data from within the firm s own organization, such as from HR and payroll Work seamlessly with Microsoft Office applications Live Office allows users to embed and deliver analytics in Excel, Word, and PowerPoint. These analytics remain live and are automatically updated 5

6 QUERY AND ANALYSIS RAF s Query and Analysis solutions make it easy for users to extract and interpret data from the Enterprise database. Its advanced capabilities provide an interactive technology that allows users to interrogate the warehouse and its rich set of data to find answers without having to know SQL syntax or the structure of the warehouse. Through the use of Business Objects semantic layer universes, RAF provides users with drag-and-drop capabilities to quickly and easily extract answers to complex ad-hoc questions. These reports are drawn from the powerful multi-dimensional RAF warehouse, allowing users to slice and dice data and drill down into more detailed information. RAF s Query and Analysis tools are flexible enough to be used by the firm s finance team and other power users, but they also can be used to create simpler reports suitable for use by anyone in the firm. RAF provides interactive tools so users can query across several dimensions such as time, department, office, and timekeeper, without needing to know SQL or the structure of the RAF warehouse. elite.com

7 QUERY AND ANALYSIS: BUSINESS BENEFITS AT A GLANCE FIRM REQUIREMENTS RAF SOLUTION View all aspects of the enterprise from a single interface Leverage turnkey query and analysis content from RAF system Create ad-hoc reports from scratch and expand standard reports Easily modify reports on the fly Filter, group, and sort reports according to individual user s preferences Create easy-to-view, customizable reports that are accessible to more staff Export reports to PDF, Excel Print without leaving application The multi-dimensional RAF warehouse provides the ability to slice and dice and to drill on information across many different dimensions, including, but not limited to, time, department, office, and timekeeper Users can quickly utilize turnkey query and analysis content centered around critical processes such as Productivity, Inventory, Profitability, and Realization The intuitive RAF reporting solution provides advanced query, reporting, and multi-dimensional analysis capabilities to enable users to query and generate original reports on the fly Versatile reporting tools provide powerful yet easy on-report modification via drag-and-drop capabilities Advanced report viewing capabilities provide on-report sorting, grouping, filtering, and sectioning, so users have multiple options to quickly generate personalized reports firm-wide Users can use without having to know SQL syntax or the structure of the warehouse RAF allows users to export data to Excel (formatted as Report), PDF, or CSV, giving users several options for faster distribution One-click printing eliminates the need to leave the interface, minimizing time spent on generating reports

8 DASHBOARDING The RAF Performance Dashboards module features highly visual, interactive interfaces which aggregate data from around the organization into actionable information for managers and partners. The Performance Dashboards visual nature and easy-to-use interface provide management-level information on the firm s business performance at a glance. Performance Dashboards advanced features allow users to interact with their information, perform scenario analyses, and investigate various key performance indicators (KPIs) on the fly. Designed with the firm s leadership in mind, Performance Dashboards enable managers to easily view their information across different time periods, locations, departments, and timekeepers. The management-level information available in Performance Dashboards is consolidated into various KPIs, which provide summarylevel metrics about key areas of the business, including productivity, inventory, collections, and staffing. RAF ships with four Performance Dashboards which allow managers to interactively view information across time periods, locations, or departments and to launch detailed reports with additional information. elite.com

9 DASHBOARDING: BUSINESS BENEFITS AT A GLANCE FIRM REQUIREMENTS Obtain high-level reporting for an efficient and strategic view of the firm Easily view information about multiple areas of the organization from a single interface Investigate KPIs on the fly Use performance management tools sensitive to specific practices of professional services firms Gain overall visibility of management-specific data Leverage turnkey dashboarding content from RAF system RAF SOLUTION Management-level information is consolidated into various key performance indicators (KPIs), which provide summarylevel metrics about key areas of the business, including productivity, inventory, collections, profitability, and staffing Performance Dashboard interactive technology allows managers to view management-level information across time periods, locations, or departments to see instant results Dashboards also give users the ability to launch reports that display more detailed information about certain KPIs RAF provides an extensive set of predefined management and operational reports using language and terminology specific to professional services Performance dashboards transform all enterprise-wide data into actionable knowledge RAF ships with four Performance Dashboards which give the firm s leadership actionable information about key areas of the business, including productivity, inventory, collections, and staffing Generate what if reports RAF interactive technology and multi-dimensional data warehouse provide users with the technology to do scenario analytics

10 INDUSTRY-LEADING BUSINESS INTELLIGENCE CONTENT REPORTS Business Development Acquired/Lost Clients Business Experience Matrix Internal Selling Top Clients Billing Analysis Billing Realization Billing Trends Billing Velocity Current WIP Fees and Costs Days to Bill Key Reference Metrics Total (Client) Investment Collection Analysis At Risk Invoices Collection Realization Collection Trend Collection Velocity Current AR Fees and Costs Total (Client) Investment Profitability Analysis Billed Hours Realization Analysis Billing Rate Realization Analysis Client Profit Analysis Billings Client Profit Analysis Collections Collected Hours Realization Analysis Collection Rate Realization Analysis Fee Arrangement Billings Fee Arrangement Collections Hours Utilization Analysis Rate Profit Margin Analysis Working Timekeeper Leverage DASHBOARDS Performance Dashboards Summary Dashboard Productivity Dashboard Inventory/CollectionsDashboard Billing Timekeeper Dashboard elite.com

11 COMPREHENSIVE CAPABILITIES DELIVER A COMPETITIVE ADVANTAGE Thomson Reuters Elite developed RAF with a robust set of technology tools and reports, producing a complete enterprise solution for reporting, query, analysis, and dashboarding. RAF can be tailored to meet the size and geographic requirements of individual, nationwide, and multi-national firms alike. System-wide features include: Advanced Distribution/Report Bursting Advanced distribution capabilities enable individual users to obtain personalized content created with information specific to their areas of the business. Disparate reports can be further combined into Report Books, which can be delivered via a number of interactive and presentation-ready formats. Scheduling Reports can be scheduled to be run and distributed automatically on set schedules, reducing maintenance efforts. Security RAF uses a combination of function-level and Enterprise Inquiry security to ensure that users can access only their authorized data, yet have access to all the information they need to make informed decisions. Customization RAF s powerful, flexible toolsets allow firms to both customize standard RAF content and to quickly and easily create firm-specific content. Scalability RAF s multi-tiered architecture is simple enough to be implemented by firms of all sizes, yet robust enough for the largest multi-national firm. Its scalable design allows it to grow with your firm, preserving your investment into the future. Efficiency The flexible and intuitive data warehouse architecture, extensive inquiry functions, convenient drill-downs, and other timesaving features ensure a fast response to queries. Global Support Multi-language and multi-currency capabilities enable professional services firms to track and manage operations around the world. Responsiveness Event and notification technologies identify problem areas and notify appropriate individuals immediately via . REPORTING AND ANALYTICS FOUNDATION: EASY, POWERFUL, RESULTS DRIVEN Using RAF, firms have access to a comprehensive set of data management tools and content, including a powerful data warehouse solution, intuitive reporting and analysis tools, flexible scheduling and notification features, and an integrated portal. Combined with a large and ever-expanding library of turnkey content, this complete spectrum of business intelligence solutions enables firms to increase overall efficiency, improve financial performance, and plan for the future with confidence. YOUR PARTNER FOR SUCCESS Thomson Reuters Elite offers an end-to-end enterprise business management solution that allows law firms and professional services organizations to run all operational aspects of their firms, including business development, risk management, client and matter management, and financial management. As an industry leader for organizations across the globe, we understand the business and financial aspects of firm operations, and we have the tools to streamline processes, improve efficiencies, and provide the flexibility you need to change and grow your business. To learn more about Enterprise Reporting and Analytics Foundation or for a global list of office locations, visit elite.com. 11

12 Thomson Reuters Elite Headquarters 800 Corporate Pointe Suite 150 Culver City, CA elite.com 2012 Thomson Reuters L /12-12