RE: Request for Proposals No : Disaster Relief and Related Services Emergency and Non-Emergency Projects

Transcription

1 June 3, 2010 Jason Wickel TCPN Director 2100 North Central Ave. Ste. 220 Phoenix, AZ RE: Request for Proposals No : Disaster Relief and Related Services Emergency and Non-Emergency Projects Dear Mr. Wickel, Thank you for the opportunity to submit our qualifications for Request for Proposals 10-12; Disaster Relief and Related Services Emergency and Non-Emergency Services. Upon reviewing the enclosed proposal, I am sure you will recognize the vast experience and expertise that East Valley Disaster Services, Inc (EVDS) has provided our community and state for more than twenty years. Our staff is confident that we will exceed expectations for every project we perform. The entire staff at EVDS receives regular and continuing education in all aspects of restoration. This allows us to apply the latest developments and technology available in the industry for our clients. Our professional organizational memberships, such as the American Indoor Air Quality Council, the Environment Information Association, the Restoration Industry Association and other quality organizations provide further education, networking opportunities and resources that help us to remain an industry leader. EVDS has built and sustained a great reputation in the community. Our strong relationships with municipalities, school districts, industrial hygienists and air quality specialists, insurance companies, and more have provided our clients with a multitude of benefits. These benefits can be summed up in the term one stop shopping. EVDS has the advantage of being large enough to employ a large, well-training staff utilizing the latest skills and tools to complete our jobs quickly and efficiently. We are also small enough to benefit from a well-coordinated management team including hands-on ownership to ensure that EVDS continually delivers top quality service and results. These advantages result in savings of both time and money for our clients. We have supported many community-based projects such as, the Sojourner Center, House of Hope, Toys for Tots, the Salvation Army and many others to help strengthen their relationships within neighborhoods and communities. Thank you for considering East Valley Disaster Services, Inc. We look forward to providing The Cooperative Purchase Network with quality service and satisfaction to foster collaborations and meet company goals. Sincerely, Stuart MacLay Owner/Qualifying Contractor

2 TAB 1: Vendor Contract and Signature Form

3 VENDOR CONTRACT AND SIGNATURE FORM Between East Valley Disaster Services, Inc. and THE COOPERATIVE PURCHASING NETWORK (TCPN) For Disaster Relief and Related Services Emergency and Non-Emergency Projects The following pages will constitute the contract between the successful vendor(s) and TCPN. Bidders shall state, in a separate writing, and include with their response, any required exceptions or deviations from these terms, conditions, and specifications. If agreed to by TCPN, they will be incorporated into the final contract. The Vendor Contract ( Contract ) made and entered into by and between The Cooperative Purchasing Network, (hereinafter referred to as TCPN ) a government cooperative purchasing program sponsored by Region 4 Education Service Center, having its principal place of business at 7145 West Tidwell, Houston, TX , Mary C. O Brien Accommodation School District, having its principal place of business at 3740 North Toltec Rd., Eloy, AZ and This contract consists of the provisions set forth below, including provisions of all attachments referenced herein. In the event of a conflict between the provisions set forth below and those contained in any attachment, the provisions set forth shall control. GENERAL TERMS AND CONDITIONS 1. Customer Support The vendor shall provide timely and accurate technical advice and sales support to TCPN staff and TCPN participants. The vendor shall respond to such requests within one (1) working day after receipt of the request. 2. Assignment of Contract No assignment of contract may be made without the prior written approval of TCPN. Purchase orders and payment can only made to awarded vendor unless otherwise approved by TCPN. Awarded vendor is required to notify TCPN when any material change in operations is made that may adversely affect TCPN s members, (i.e. bankruptcy, change of ownership, merger, etc.) 3. Disclosures Respondent affirms that he/she has not given, offered to give, nor intends to give at any time hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor or service to a public servant in connection with this contract. Include a complete description of any and all relationships that might be considered a conflict of interest in doing business with participants in TCPN. The respondent affirms that, to the best of his/her knowledge, the offer has been arrived at independently, and is submitted without collusion with anyone to obtain information or gain any favoritism that would in any way limit competition or give an unfair advantage over other vendors in the award of this contract. 4. Renewal of Contract Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew annually for an additional four (4) years if agreed to by TCPN and the vendor. TCPN shall review the contract prior to the renewal date and notify the current awarded vendor each year of the contract renewal. Awarded vendor shall honor the administrative fee for any sales occurred beyond 30 days on any sales made based on a TCPN contract whether awarded a renewal or not. Page 28

4 5. Funding Out Clause. Any/all contracts exceeding one (1) year shall include a standard funding out clause. A contract for the acquisition, including lease, of real or personal property is a commitment of the entity s current revenue only, provided the contract contains either or both of the following provisions: Retains to the entity the continuing right to terminate the contract at the expiration of each budget period during the term of the contract and is conditioned on a best efforts attempt by the entity to obtain appropriate funds for payment of the contract. 6. Ordering Procedures Purchase orders are issued by participating entities to the awarded vendor stating Per TCPN Contract. 7. Shipments (if applicable) The awarded vendor shall ship ordered products within seven (7) working days for goods available and within four (4) to six (6) weeks for specialty items after the receipt of the order unless modified. If a product cannot be shipped within that time, the awarded vendor shall notify the entity placing the order as to why the product has not shipped and shall provide an estimated shipping date. At this point the participating entity may cancel the order if estimated shipping time is not acceptable. 8. Invoices The awarded vendor shall submit invoices to the participating entity clearly stating Per TCPN Contract. The shipment tracking number or pertinent information for verification shall be made available upon request. 9. Tax Exempt Status Since this is a national contract, knowing the tax laws in each state is the sole responsibility of the vendor. 10. Reporting The awarded vendor shall electronically provide TCPN with a detailed monthly or quarterly report showing the dollar volume of all sales under the contract for the previous month or quarter. Reports shall be sent via to TCPN offices at reporting@tcpn.org. Reports are due on the fifteenth (15 th ) day after the close of the previous month or quarter. It is the responsibility of the awarded vendor to collect and compile all sales under the contract from participating members and submit one (1) report. The report shall include at least the following information as listed in the example below: Vendor Name TCPN Report Month or Quarter Entity Name Zip Code State PO or Job# Sale Amount Total 11. Payments The entity using the contract will make payments directly to the awarded vendor. Page 29

5 12. Pricing The awarded vendor agrees to provide pricing to TCPN and its participating entities that are the lowest pricing available and the pricing shall remain so throughout the duration of the contract. The awarded vendor agrees to promptly lower the cost of any product purchased through TCPN following a reduction in the manufacturer or publisher's direct cost. Price increases must be approved by TCPN. However, the awarded vendor must honor previous prices for thirty (30) days after approval and written notification from TCPN if requested. All pricing submitted to TCPN shall include the two percent (2%) administrative fee to be remitted to TCPN by the awarded vendor. It is the awarded vendor s responsibility to keep all pricing up to date and on file with TCPN. All price changes shall be presented to TCPN for acceptance, using the same format as was accepted in the original contract. All deliveries shall be freight prepaid, F.O.B. destination and shall be included in all pricing offered unless otherwise clearly stated in writing. 13. Warranty conditions All supplies, equipment and services shall include manufacturer's minimum standard warranty and one (1) year labor warranty unless otherwise agreed to in writing. 14. Indemnity The awarded vendor shall protect, indemnify, and hold harmless TCPN and its participants, administrators, employees and agents against all claims, damages, losses and expenses arising out of or resulting from the actions of the vendor, vendor employees or vendor subcontractors in the preparation of the solicitation and the later execution of the contract. Any litigation involving TCPN, its administrators and employees and agents will be in Harris County, Texas. Any litigation involving TCPN s members shall be in the jurisdiction of the participating agency. 15. Franchise Tax The respondent hereby certifies that he/she is not currently delinquent in the payment of any franchise taxes. 16. Marketing Awarded vendor agrees to allow TCPN to use their name and logo within website, marketing materials and advertisement. Any use of TCPN name and logo by awarded vendor must be approved. 17. Supplemental Agreements The entity participating in the TCPN contract and awarded vendor may enter into a separate supplemental agreement to further define the level of service requirements over and above the minimum defined in this contract i.e. invoice requirements, ordering requirements, specialized delivery, etc. Any supplemental agreement developed as a result of this contract is exclusively between the participating entity and awarded vendor. TCPN, its agents, members and employees shall not be made party to any claim for breach of such agreement. 18. Certificates of Insurance Certificates of insurance shall be delivered to the TCPN participant prior to commencement of work. The insurance company shall be licensed in the applicable state in which work is being conducted. The awarded vendor shall give the participating entity a minimum of ten (10) days notice prior to any modifications or cancellation of policies. The awarded vendor shall require all subcontractors performing any work to maintain coverage as specified. 19. Miscellaneous Either party may cancel this contract in whole or in part by providing written notice. The cancellation will take effect 30 business days after the other party receives the notice of cancellation. After the 30th business day all work will cease following completion of final purchase order. TCPN reserves the right to request additional items not already on contract at any time. Page 30

6 SIGNATURE FORM The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with the terms, specifications and conditions at the prices quoted unless noted in writing. The undersigned further certifies that he or she is an authorized agent of the company and has authority to negotiate and contract for the company named below. If addenda to this RFP are released, indicate the receipt of addenda by entering the number of addenda here: Prices are guaranteed for: 120 days Companyname East Valley disaster Services, Inc. Address 257 W Broadway City/State/Zip Mesa, AZ Telephone No. (480) Fax No. (480) addressbids@eastvalleydi saster.com Authorized signature ~ ~~~ Printed.flame Stuart Maclay ' ;1 ' r. POSition with company Owner Sales representative's name Jay Lunt --~ Web site URL Accepted by The Cooperative Purchasing Network: Term of contract 8. L]. lo to, 3\'\\ Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew annually fora~ adsliti\iln...al four (4) years if agreed to by TCPN and the awarded Vendor. Vendors shall honor tall participation fees for any sales made based on a TCPN contract wheihm the Vendor is awarded a renewal or not. ~ Print Name xwi3g"r-t A jjg:c..hi4c.4i-~ Odeada ts(jocr*,~ Approved by Mary C Obrien Accommodation Approved by Mary C. Obrien Accommodation School District by TCPN Contract No. ~5a2~ 7 20 {() Date Date Page 31

7 CONTRACTOR FINGERPRINTING REQUIREMENTS Contractor Certification CONTRACTOR'S EMPLOYMENT ELIGIBILITY By entering the contract, Contractor warrants compliance with ARS subsection , ARS subsection , the Federal Immigration and Nationality Act (FINA). and all other federal immigration laws and regulations. The District may request verification of compliance from any Contractor or subcontractor performing work under this Contract. The District reserves the right to confirm compliance in accordance with applicable laws. Should the District suspect or find that the Contractor or any of its subcontractors are not in compliance, the District may pursue any and all remedies allowed by law, including, but not limited to: suspension of work, termination of the Contract for default, and suspension and/or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor. The offeror complies and maintains compliance with FINA, ARS and which requires compliance with federal immigration laws by State employers, State contractors and State subcontractors in accordance with the E-Verify Employee Eligibility Verification Program. Contractor shall comply with governing board policy in the school district in which work is being performed 6" ~ Signature of Bidder Date FINGERPRINT & BACKGROUND CHECKS If required to provide services on school district property at least five (5) times during a month, contractor shall submit a full set of fingerprints to the school district in accordance with of each person or employee who may provide such service. Alternately, the school district may fingerprint those persons or employees. An exception to this requirement may be made as authorized in Governing Board policy. The district shall conduct a fingerprint check in accordance with ARS and Public Law of all contractors, subcontractors or vendors and their employees for which fingerprints are submitted to the district. Contractor, subcontractors, vendors and their employees shall not provide services on school district properties until authorized by the District. The offeror shall comply with fingerprinting requirements in accordance with ARS unless otherwise exempted. Contractor shall comply with governing board policy in the school district in which work is being performed -~ Signature of Bidder {-1-10 Date BUSINESS OPERATIONS IN SUDAN, IRAN In accordance with A.R.S and A.R.S , the Contractor hereby certifies that the contractor does not have scrutinized business operations in Sudan and/or Iran. ~/ { - 3-IO Signature of Bidder Date Page 14

8 TAB 2: Vendor Profile Questionnaire

9 Tab 2 Vendor Profile Questionnaire VENDOR PROFILE QUESTIONNAIRE Please provide responses to the following questions that address your company s operations, organization, structure and processes for providing products and services. 1. States Covered Bidder must indicate any and all states where products and services can be offered. Please indicate the price co-efficient for each state if it varies. East Valley Disaster Services (EVDS) proposes to service the state of Arizona. 2. Minority and Women Business Enterprise (MWBE) and (HUB) Participation It is the policy of some entities participating in TCPN to involve minority and women business enterprises and historically utilized businesses (HUB) in the purchase of goods and services. Respondents shall indicate below whether or not they are an M/WBE or HUB certified. a. Minority/Women Business Enterprise EVDS is not a Minority/Woman Business Enterprise (M/WBE). b. Historically Underutilized Businesses EVDS is not a Historically Underutilized Business (HUB). 3. Residency Responding Company s principal place of business is in the city of Mesa State of Arizona. 4. Felony Conviction Notice A publicly held corporation; therefore, this reporting requirement is not applicable. Is not owned or operated by anyone who has been convicted of a felony. Is owned or operated by the following individual(s) who has/have been convicted of a felony. If the 3rd box is checked, a detailed explanation of the names and convictions must be attached.

10 Tab 2 Vendor Profile Questionnaire 5. Processing Information Company contact for: Billing Contact Person: Pat Bricker Title: Office Manager Company: East Valley Disaster Services, Inc. Address: 257 W. Broadway Rd City: Mesa State: AZ Zip: Phone: Fax: pat@eastvalleydisaster.com Purchase Orders Contact Person: Aaron Grace Title: Project Manager/Project Superintendent Company: East Valley Disaster Services, Inc. Address: 257 W. Broadway Rd City: Mesa State: AZ Zip: Phone: Fax: aaron@eastvalleydisaster.com Sales and Marketing Contact Person: Joe Holmes Title: Sales and Marketing Manager Company: East Valley Disaster Services, Inc. Address: 257 W. Broadway Rd City: Mesa State: AZ Zip: Phone: Fax: joe@eastvalleydisaster.com 6. Distribution Channel: Which best describes your company s position in the distribution channel: Other: Prime Contractor 7. Pricing Information In addition to the current typical unit pricing furnished herein, the Vendor agrees to offer all future product introductions at prices that are proportionate to Contract Pricing. Yes, EVDS agrees to offer all future product introductions at prices that are proportionate to Contract Pricing. Pricing submitted includes the required TCPN administrative fee.

11 Tab 2 Vendor Profile Questionnaire Yes, the pricing submitted includes the required TCPN administrative fee. Vendor agrees to remit to TCPN the required administrative fee. Yes, EVDS agrees to remit to TCPN the required administrative fee. Additional discounts for purchase of a guaranteed quantity? Yes, EVDS can provide additional discounts for purchase of guaranteed quantity. 8. Cooperatives List any other cooperative or state contracts currently held or in the process of securing. EVDS has received successful contract awards from both K-12 public school districts and city governments. Below are a few of EVDS most recent, single agency, term contracts. Although EVDS is not currently engaged in a national or regional cooperative, we have the knowledge, skills and ability to manage multiple projects from varying government agencies! City of Phoenix RFQ o April 29, 2009 through April 29, o 2010 revenues through May equal $14,000. Gilbert Public Schools RFQ o May 1, 2008 through May 1, o Average annual revenues equal $445,000. City of Mesa RFP o May 1, 2009 through April 30, o Average annual revenues equal $663,000. City of Tempe RFP o Feb 18, 2010 through o No sales recorded.

12 Tab 2 Vendor Profile Questionnaire Aaron S. Grace Phone: Fax: aaron@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 2001 Present East Valley Disaster Services, Inc., Project Manager /Project Superintendent Manages large and complex multiple commercial and residential jobs simultaneously. Estimates projects of various sizes. Coordinates subcontractors and employees regarding site conditions, setup and preparation. Maintains jobs on schedule and under budget. Insures Quality Control standards are met. Provides scopes of work and estimates for projects of various sizes and complexity ASG Construction, Owner/Operator Provided General Contracting services to both Residential and Commercial customers. Managed all facets of construction including estimating, scheduling, quality control and project closeout. Developed technical scopes of work, materials list and projected labor requirements for residential and commercial clients. Completed projects ranging in contract value from $5,000 to $500, Schuck and Sons, Foreman Lead for framing crews on large commercial projects. Read, interpreted and communicated blueprint specifications to trades staff. Resolved Requests for Information, Change Requests, Specification Changes and Change Orders, etc., with Architects and Engineers. Certifications IIRCR Water Damage Restoration IICRC Lead Paint Supervisor RS Means Estimating for Facilities and Operations Professional Associations Restoration Industry Association National Association of Homebuilders Environmental Information Association Phoenix Chapter Education , Civil Engineering, Chabot College, Hayward, CA

13 Tab 2 Vendor Profile Questionnaire Alicia A. Holmes Phone: Fax: alicia@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 2001 Present East Valley Disaster Services, Inc., Project Manager /Contents Manager Manage all phases of projects including estimating damage, resource assignment, construction, invoicing and client follow-up Develop and maintain relationships with broad-based clientele including homebuilders, property managers, insurance adjusters and homeowners Coordinate and facilitate workshops, meetings and client gatherings Assist with corporate marketing efforts Estimating, organizing, and supervising of moving and cleaning building contents Phoenician Resort, Trainer Trained service staff Ensured customer satisfaction Instilled company values in new employees US Department of Agriculture/Forest Service, Supervisor-Facilities Crew Leader Law enforcement duties Maintained facilities and property of the district Assistant Program Director of Visitor and Cultural Center Public Relations Certifications IICRC Fire and Smoke Restoration Professional Associations Restoration Industry Association National Association of Homebuilders Significant Accomplishments EVDS: implemented a new billing system improving accuracy of invoices and fluidity of cash flow Education , Masters of Arts in English, Northern Arizona University , Bachelor of Arts in History, Arizona State University , Associate of Arts in Liberal Studies, Eastern Arizona College

14 Tab 2 Vendor Profile Questionnaire Gilbert Howell Phone: Fax: gilbert@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 2007 Present East Valley Disaster Services, Inc., Project Superintendent Oversee multiple commercial and residential projects Schedule subcontractors and manage in-house personnel Purchase job materials (cabinetry, etc.) Process necessary documentation Supervise asbestos abatement projects Felix Construction, Foreman/Carpenter Supervised construction of company owner s personal luxury home Facilitated subcontractor scheduling Maintained code compliance and inspection schedule SD Deacon, Foreman/Assistant Superintendent Start-to-finish renovation project for Sea-Tac Mall Managed crew and subcontractor work and scheduling Organized logistics of job completion nightly in order for mall to open at 9:00am daily Facilitated subcontractors in sequence suitable for inspections Maintained WISHA safe environment on daily basis Resolved emergencies on a 24 hour basis Certifications AHERE Contractor/Supervisor EPA 32 Hr Supervisor Lead Course Professional Associations Restoration Industry Association National Association of Homebuilders Environmental Information Association Phoenix Chapter

15 Tab 2 Vendor Profile Questionnaire Jay Lunt Phone: Fax: jay@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 2009 Present East Valley Disaster Services, Inc., Commercial Marketing Manager Work with various business and entities promoting EVDS services including school districts and commercial properties Instrumental in working with cooperative purchasing networks to gain additional opportunities for the company Represents the company at various organizations Instrumental in an additional $1.25 mm as a direct result of marketing efforts Brady Industries, Sales/Marketing Janitorial supplies Started with no accounts and built annual sales to $1.1mm by 2008 Developed accounts with hotels, schools and manufacturing plants Whole Grain Natural Bread Co., Owner/Manager Opened profitable as of day one Increased sales from $96,000 in the first year of retail to over $500,000 annually including commercial Target Corporation, Personnel Manager Payroll, employee benefits, staffing, workers compensation, unemployment, United Way fundraising Professional Associations AASBO Arizona Association of School Board Officials Education 1991, Business Management, BS, Brigham Young University , General Studies, Central Arizona College

16 Tab 2 Vendor Profile Questionnaire Joseph K. Holmes Phone: Fax: joe@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 2009 Present East Valley Disaster Services, Inc., Marketing Manager Oversee Sales Reps for both the Commercial and Residential Departments Strategic and Tactical Sales Planning Represent the company at a variety of professional associations Implemented Salesforce.com and a more structured sales approach 2009-Present Invision Auto Body, Inc., Marketing Manager Increased market share and revenues by 15% in a down economy Trained new sales rep Implemented Salesforce.com and a new state-of-the-art website Brought numerous recognitions and awards to the business in approximately 18 months Citigroup, Phoenix Regional Buying Center Manager (Indirect Auto) Responsible for the Arizona, New Mexico and Nevada markets including all aspects of loan originations including human resources functions, sales and marketing; loan application input, credit decisions, processing contract packages; maintaining the loan portfolio including title and insurance; collections and remarketing. The center encompassed 14,000 square feet with 65+ employees. The Phoenix RBC was consistently a top producer and leader in the Western US. Citigroup, Regional Sales Manager (Indirect Auto) Responsible for managing the sales and marketing efforts in up to eight states including AZ, NM, UT, CO, KS, WY, MT. In this role I was accountable for recruiting, hiring, training and managing sales representatives. My team was responsible for approximately $30mm in monthly originations Significant Accomplishments Western Region MVP, Citigroup Western Region Impact Award Winner, Citigroup Invision Auto Body: 2010 Mesa Chamber of Commerce Business of the Year Award Winner; 2009, 2010 AAA Top Shop Award Winner; 2009 AutocheX Premier Customer Satisfaction Award Winner; NASCAR Angels participant; Recycled Rides participant Education , University of Virginia , Bachelors of Science, Business Management (Marketing), Brigham Young University , MBA, Boise State University

17 Tab 2 Vendor Profile Questionnaire William R. Yaw III (Skip) Phone: Fax: skip@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 1994 Present East Valley Disaster Services, Inc., Microbial and Lead Abatement Manager Manage all phases of microbial abatement projects including inspections, estimating, scheduling, coordinating in-house personnel and subcontractors, quality control, report writing and invoicing Emergency Services Manager Oversee Emergency Services Division Coordinate in-house emergency services personnel in response to residential and commercial flood, fire and vandalism claims Work with property owners and insurance adjusters to settle emergency service claims Train and educate employees in the most current and relevant science of drying buildings and mitigating water damage Property Manager Manage all phases of structural rebuild following microbial abatement and emergency services including estimating, scheduling, coordinating in-house personnel and subcontractors, quality control and invoicing Certifications IICRC Water Damage Restoration IICRC Fire and Smoke Restoration IICRC Applied Structural Drying AMIAQC Certified Microbial Remediation Supervisor ITC IRBS 351 Certification in Infrared Building Science EPA Lead Supervisor Professional Associations Indoor Air Quality Association American Indoor Air Quality Council Restoration Industry Association Environmental Information Association Phoenix Chapter Education , Bachelor of Science in Communication Disorders, Central Michigan University

18 Tab 2 Vendor Profile Questionnaire Stuart MacLay Phone: Fax: stuart@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 1993 Present East Valley Disaster Services, Inc., Owner/Qualifying Contractor Licensed General Contractor since 2000 Active in the construction field for over 20 years New home construction as well as renovations of commercial and residential structures Trained insurers, homebuilders, and facilities coordinators on various subjects including: construction quality control; water and mold damage prevention and restoration During my tenure as President of EVDS, the company has more than doubled in size, with significant increases in revenues, becoming a leader in restoration and renovation in the Phoenix metropolitan area and throughout the state of Arizona. Certifications Mold Remediation Supervisor Journeyman Restoration IIRCR Water Damage Restoration Color Repair Carpet Repair and Installation Professional Associations Restoration Industry Association National Association of Homebuilders American Indoor Air Quality Council Environmental Information Association Phoenix Chapter Education , Bachelor of Arts in Asian Studies, Japanese and Chinese Languages, Arizona State University, Tempe, AZ

19 Tab 2 Vendor Profile Questionnaire Vessa Olshove Phone: Fax: vessa@eastvalleydisaster.com East Valley Disaster Services 257 W. Broadway Rd. Mesa, AZ Work Experience 2006 Present East Valley Disaster Services, Inc., Project Manager Perform water damage and mold inspections for homeowners and builders Coordinate in-house personnel and subcontractors, anticipating project needs to ensure timely, successful project completion Write estimates and scopes for microbial remediation projects of various sizes and complexity Oversee multiple commercial and residential jobs simultaneously Oversee asbestos abatement projects including filing NESHAP Notifications Develop and conduct training programs and visual presentations for client education Coordinate and facilitate workshops, meetings and client gatherings Odyssey Homes, Warranty Manager/Customer Service Performed punch list inspections of new homes, tagging necessary repairs Addressed warranty requests and coordinated completion with appropriate subcontractors Liaison between buyers, builder and HOA to facilitate a seamless home buying experience LevRose Real Estate, Property Manager Managed a portfolio of 30 commercial properties Coordinated and managed tenant improvement projects Performed property inspections, coordinating maintenance requests with appropriate subcontractors Certifications AHERA Contractor/Supervisor AHERA Building Inspector Certified Mold Technician AZ Licensed Real Estate Salesperson Significant Accomplishments EVDS: implemented a new billing system improving accuracy of invoices and fluidity of cash flow Professional Associations Indoor Air Quality Association Restoration Industry Association National Association of Homebuilders Environmental Information Association Phoenix Chapter

20 TAB 3: Value Added Services Description