FREQUENTLY ASKED QUESTIONS

Transcription

1 FREQUENTLY ASKED QUESTIONS VERSION MANAGEMENT VERSION REVIEW DATE REVIEW COMMENTS /05/2014 First version /04/2016 Adaptation to standard template. Page 1 of 15

2 INDEX VERSION MANAGEMENT... 1 PURPOSE... 3 APPLIES TO... 3 Where I can find Grupo Antolin EDI specification?... 4 What are Grupo Antolin preferences?... 5 About connection way... 5 About Direct connection type... 6 About EDI Message type... 6 What I need to start EDI connection with Grupo Antolin?... 7 How you can receive a TEST file from Grupo Antolin?... 7 Are there examples of EDI File?... 7 How you can get the first forecast/orders from a Grupo Antolin Plant?... 7 PDF document do not match with EDI File received How you can validate your first ASN to a Grupo Antolin Plant?... 8 Procedure to validate your ASN... 8 We are sending ASNs for a long time and today I ve received a warning mail How we can change/add/remove a new account to receive your warning I have received a warning from GAN.EDIStation@grupoantolin.com and I need help What warning mails Supplier receives?... 9 RCV009: EPIC has received an EDI Message syntax error RCV007: Edi message has been rejected automatically RCV015: Edi message has been rejected automatically RCV013a: ASN Message has some EDI Codes unknown, both or one of them What Info mails Supplier receives? SND017: EDI message is ready to be downloaded by Trading Partner s call Delaying issues Page 2 of 15

3 PURPOSE This guide tries to help in the most frequent question received in our Help Desk service about an EDI integration between our GA Plants and a Supplier APPLIES TO How establish an EDI connection to Grupo Antolin HQ EDI station How Supplier will receive the Forecast/Orders from our Grupo Antolin Plants How make an EDI file validate to send Delivery Notes for Grupo Antolin Page 3 of 15

4 Where I can find Grupo Antolin EDI specification? All of EDI Information for our Suppliers is published on Supplier Portal. The most EDI important information you can find on the home page under EDI Information link Here you find several links to access to all EDI information about - Several options to do EDI with GA - EDI Form - EDI Normatives - Our contact. However, if you have an user and password you can also find it and some more details. Go to EDI menu Page 4 of 15

5 What are Grupo Antolin preferences? About connection way Grupo Antolin wants to have an EDI Connection with suppliers in order to Integrate supply chain. So, we would like our suppliers have a EDI-Integration (EAI) solution. This mean - Supplier should has capacity to connect to us and received EDI file to be process automatically - Be able to send an ASN (Advance Shipping Note) and generate Odette labels for all of your ship from you ERP solution. If you are not already able to do it, we suggest choose an EDI Services provider. There are a lot off solutions to be able to interchange EDI message with us through a Global EDI Services company. The last option could be use a Web solution. It is an intermediate option while you think how start to do EDI interchanges. It s not a integrate solution but you ll be able to achieve our requirements. You can select one of EDI web solutions available in market. If you have no idea, we can offer you an homologation solution. Please, contact with helpdesk@grupoantolin.com or with edi.systems@grupoantolin.com Page 5 of 15

6 About Direct connection type Grupo Antolin offers you several way to connect to us. On EDI Form you can see these options. Choose it in order your best capacities. In our opinion, - VAN: If you are using this way for the most customers, you can also use it with us. - If you are thinking in a direct connection, OFTP2 is the current best option (the lowest cost and fastest speed transmission ) - ISDN is not a good option for future. - VPN and ENX is for supplier with advanced technologies About EDI Message type Grupo Antolin offers you the most frequent normatives to interchange EDI files in automotive sector Grupo Antolin HQ is allocated in SPAIN. So, we think EDIFACT is preferred. It is our suggestion for Europe, except in Germany. However you can use what you will be able to adapt quickly in your systems Besides you can even use different normative for input to output message. Page 6 of 15

7 What I need to start EDI connection with Grupo Antolin? You should download the last version of EDI Form, fill in it and send to our Contact: Helpdesk@grupoantolin.com How you can receive a TEST file from Grupo Antolin? Are there examples of EDI File? Yes. At the end of all our EDI Guides published in our Extranet you can see an example. How you can get the first forecast/orders from a Grupo Antolin Plant? After setting connection Logistic people on Grupo Antolin Plants will be able to choose EDI option as a way to send Forecast (instead pdf by mail). You can contact to your habitual Logistic person in order to claim the forecast/orders by EDI. PDF document do not match with EDI File received. First, you should be sure you are comparing PDF document generated at the same time that EDI File. Maybe, your Logistic contact could send each document in a different moment and meanwhile do changes in SAP systems, like processing an ASN, stocks moving,... If you have received both documents at the same time, now you should considerate both documents show the same information but with a different structure of data. For instance: - PDF document only show a date, EDI file use interval Dates (From To ) - Delaying is considerate as different way in both formats So, It s not possible to match exactly all of information. After processing the first EDI File in your systems, our Logistic people should avoid to send PDF as soon as possible. In other case, ignore PDF option, please. Work in parallel is not the best practice. Page 7 of 15

8 How you can validate your first ASN to a Grupo Antolin Plant? Procedure to validate your ASN After receiving an order from Grupo Antolin you can generate the ASN in chosen normative. The EDI File must be sent by EDI Communications. Don t send manually by , please. Our EDI station will check your file automatically for our internal integration process. If the file has wrong data, you ll receive automatically (in few minutes) at address mail accounts filled in EDI Form an with error found and a little contextual help. If you have doubts to solve wrong data, complete information with our EDI guides. If you do not received this warning mail, you can considerate your ASN as sent. However the ASN could have problems for o Logistic Team in our Factories, related with: - There was a gap in our configuration. - There was a special error in integration process and we will contact to you later, by mail explaining the specific error. We are sending ASNs for a long time and today I ve received a warning mail. Checking of suppliers ASNs is activated for all received files. There are several conditions to receive this alert. - You change something in EDI file construction and it was not successfully. - Grupo Antolin has included a new checking. Normally, we will update this guide to inform you about the context of issue and how you can do the correction. How we can change/add/remove a new account to receive your warning. You should contact to our Help Desk service to ask for this change. I have received a warning from GAN.EDIStation@grupoantolin.com and I need help. These mails are sent automatically by our EDI station. We have designed a standard mail for each usual errors and we have tried to be clear. If you have some additional questions, please contact to our Help Desk service and let us know. Page 8 of 15

9 What warning mails Supplier receives? RCV009: EPIC has received an EDI Message syntax error. It means the EDI file is not valid. It contains built errors. In Joblog content you will receive the contextual additional information. It is a technical information and your EDI support should review it. This file is not possible to integrate and upload to User Application. We ll inform to sender because normally we can t know more details (if we have received through a VAN) neither our Recipient Company. Page 9 of 15

10 RCV007: Edi message has been rejected automatically This message will be sent in special conditions. - When automatic checking is not a standard issue - EDI station does not get this standard validation process because the file is not valid and you have not fixed after several manually notifications. The reason for this rejection is showed in Error information After fixing the problem you will received this warning until you let us know it and we check it, because we have blocked your sending without conditions- to avoid manual checking. After our revision, if you have finally solved, we will remove blocking. Page 10 of 15

11 RCV015: Edi message has been rejected automatically This message will send after checking some values for some critical fields for our integration. With reference to standard normative rules, your EDI message could be good, but is not accepted for Grupo Antolin environment. In this case, you should check the values for fields/segment indicated in Error Information. It is a technical information and your EDI support should revise it. This file is not possible to be integrated and uploaded to User Application. Page 11 of 15

12 RCV013a: ASN Message has some EDI Codes unknown, both or one of them. It means some EdiCode (UNB, ISA, x11) is not valid for Grupo Antolin specifications. In red colour, you ll find what EdiCode value (Originator, Recipient or both). In image you can see ::. It means detected Edicode is blank. Obviously it is not valid because it s mandatory. Reading our EDI form you can find the rule to know the value to use. Page 12 of 15

13 An example: Normative Originator Recipient Using EDIFACT For the most habitual connection way: VAN, OFTP, OFTP2 Use your Mailbox Id Use our ISO Code Id, it depends on the GA Company. Using VDA Allways your supplier code. Value on VDA Code Column, it depends on the GA Company. Using ANSI For ISA: Use your Mailbox Id and qualifier. For GX: Use the main code of Mailbox or as you decide For ISA: Use our ANSI Code column, it depends on the GA Company. For GX: Use the XXX value, the same for ISA without qualifier. Page 13 of 15

14 What Info mails Supplier receives? SND017: EDI message is ready to be downloaded by Trading Partner s call. Normally, Grupo Antolin send his EDI files after our Users generate the business information (orders, ) Some suppliers are configured as mailbox mode. It means, a new Edi message is delivery in Supplier Outbox but Grupo Antolin does not start an outgoing call to send it to you. Supplier has to call to us to receive pending files. You should schedule a calling or call after receiving our alert, as you prefer. Page 14 of 15

15 Delaying issues We considered delayed quantities as a difference between segments QTY+78 QTY+70 It could be due to these quantities are in transit and deliveries have not been still processed in our systems, or due to they are in fact a real delay. This info is available in our EDIFACT guidelines. (DELFOR D96A page 32) Page 15 of 15