Converged Infrastructure Engagement Overview
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1 Converged Infrastructure Engagement Overview This document provides a high-level overview of a Converged Infrastructure engagement with Long View Systems. Long View Systems Converged Infrastructure engagement methodology is based on our experience deploying over 100 Converged Infrastructure Solutions for clients across North America. This methodology is completed over six structured phases as outlined below. As such, the facilitated interviews performed in the Envision Phase are critical to understanding your business and technical requirements. Envision defines the expectations which ultimately sets your project up for success. Over and above a structured approach, comprehensive documentation, communication, training and support are the fundamental components for your deployment project. Long View Systems Converged Infrastructure Engagement Overview 1
2 Phase 1: Envision Purpose The Envision phase sets the stage for the entire Converged Infrastructure engagement. The outcomes of the Envision phase will give Long View Systems a thorough understanding of your needs before moving forward with the engagement. This phase ensures that the engagement is scoped out accurately to meet your expectations. Project Kick-Off Preliminary Discovery & Assessment Workshops & Interviews Vision & Preliminary Scope Market Evaluations & Product Education Preliminary Project Management Plan At this initial session, a high-level overview is given of the overall Converged Infrastructure engagement, including all phases that Long View Systems will be working with you to complete. You will be walked through a series of questionnaires to determine the requirements for the engagement. The preliminary discovery and assessment examines the readiness of your organization to implement Converged Infrastructure. People Process Technology Facilitated workshops enable Long View Systems to review the features, functionality and possible solutions with you. Interviews are performed to gather your business requirements. The vision and preliminary scope are established and form the remainder of the engagement. You will be walked through the various market leading technologies. Product Capabilities and shortcomings will be evaluated. This allows you the client to define the Art of the Possible. The project management processes for the engagement are defined. This covers all nine knowledge areas as defined by the Project Management Institute. Long View Systems Converged Infrastructure Engagement Overview 2
3 Phase 2: Assess Purpose The Assess phase seeks to add more information to the initial research performed in Phase 1: Envision. Based on the information gathered, a Conceptual Design and Solution Recommendation is developed to demonstrate an understanding of your requirements. Detailed Discovery & Assessment Conceptual Design Vision & Detailed Scope Solution Evaluation & Recommendation Detailed Project Management Plan You will be walked through a series of questionnaires to determine the requirements for the engagement. The detailed discovery and assessment examines the readiness of your organization to implement Converged Infrastructure. The intention is to validate the requirements collected in the preliminary discovery. A conceptual design is an abstract or high level design which includes only the most important components and entities. The main goal of a conceptual design is to provide an understandable picture of the overall purpose of the proposed solution. Components may include major technology systems, external systems that are required for integration or overall functionality, high level data flow, and system functionality. The vision and detailed scope are established for the remainder of the engagement. Solutions will be evaluated based on the Business and Technical requirements. The project management processes for the engagement are defined. This covers all nine knowledge areas as defined by the Project Management Institute. Phase 3: Design Purpose The Design phase involves the logical design of the solution based on the conceptual design created in Phase 3, creation of test cases, as well as deployment planning. Preliminary Test Strategy & Test Cases Logical Design Pilot or Production Deployment Planning The preliminary test strategy describes the overall coverage and depth of the testing effort. This strategy drives the detailed test plans and ensures focus for the test effort. A logical design is a more detailed design which includes all major components and entities plus their relationships. The data flows and connections are detailed in this stage. A plan is created for the pilot deployment and/or production deployment which considers business requirements and expectations to ensure a structured and minimally impacting deployment. Long View Systems Converged Infrastructure Engagement Overview 3
4 Solution Presentation & Client Sign-Off Solution Presentation will consist of: Logical Design Bill of Materials Pilot or Production Deployment Plan Updated Project Plan Phase 4: Acquire Purpose The Acquire phase includes the Hardware and Software Acquisition. Finalizing details before proceeding to the full pilot and/or production deployment. Hardware & Software Acquisition Detailed Test Strategy and Test Cases Physical Design Finalize Deployment Plan Preliminary Support Plan Hardware and Software will be ordered based on Bill of Materials (Phase 3) and client sign-off. The detailed test strategy describes the overall coverage and depth of the testing effort. This strategy drives the detailed test plans and ensures focus for the test effort. A physical design has all major components and entities identified within specific physical servers and locations or specific software services, objects, or solutions. Include all known details such as operating systems, version numbers, and even patches that are relevant. Any physical constraints or limitations should also be identified within the server components, data flows, or connections. This design usually precludes or may be included and extended by the final implementation team into an implementation design. A plan is created for the pilot deployment and/or production deployment which considers business requirements and expectations to ensure a structured and minimally impacting deployment. A preliminary plan is created for the support of the production deployment which considers business requirements and expectations to ensure SLA s are met. Long View Systems Converged Infrastructure Engagement Overview 4
5 Phase 5: Deploy Purpose The Deploy phase is the final phase in the project where the solution is fully implemented. Training, Knowledge Transfer & Support Acceptance Testing & Client Sign-Off Pilot Deployment Production Deployment Detailed Support Plan or Support Services Operations Readiness training, knowledge transfer and support. Component testing of the solution is performed to ensure the solution is functional. (Optional) The pilot build of the complete solution is created based on the detailed designs created in Phase 4: Acquire. The production build of the complete solution is created based on the detailed designs created in Phase 4: Acquire. A detailed plan is created for the support of the production deployment which considers business requirements and expectations to ensure SLA s are met. Additional support services are discussed to ensure the client is successful in supporting the solution. Phase 6: Manage Purpose The Manage phase is the final phase in the project where the solution is fully implemented and transitioned to the client for production workloads. Transition to Operations & Warranty Post Deployment Support Long View Managed Services for CI* Project Close-Out A transition to operations is performed to ensure you are self-supporting. A warranty period is also agreed upon to ensure that the solution operates as expected after the transition. The solution is supported for an agreed-upon duration of time to ensure that the solution is functioning as expected. (Optional) Long View offers the option of a Managed Service for Converged Infrastructure platforms. This can be an option for clients as they educate their IT Staff and prepare them to support a Converged Solution. This session seeks to verify that the objectives and goals of the engagement have been met. Lessons learned will be discussed to ensure the success of future projects going forward. Long View Systems Converged Infrastructure Engagement Overview 5
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