PERSON SPECIFICATION. Police Community Support Officer. Job Title:

Transcription

1 PERSON SPECIFICATION Area: City & Counties Job Title: Police Community Support Officer Weekly ours: Section: City & Counties BCUs Scale: /4 Version: 1 Post No: RR048 Status: Established Version Date: 7 Nov 12 Please describe, with example(s) in section 7 of your application form how you feel you meet each of the numbered essential criteria, and where possible the desirable criteria, below. Criteria Justifiable as necessary for safe and effective performance of the job. Essential A clear definition of the necessary criteria. Desirable Where available, elements that contribute to improved / immediate performance in the job. Education: To be educated to GCSE Grade C in English anguage or equivalent, or to be able to demonstrate use of English anguage to that standard. Work Experience: Demonstrate experience of using effective communication skills with members of the public, particularly in confrontational situations. Demonstrate by example effective writing skills to basic report writing standard. Demonstrate by example experience of self motivation and working on own initiative, and an ability to adopt a highly flexible approach to problem solving within a multidisciplinary team environment. Demonstrate an ability to make decisions based upon available evidence. Demonstrate by example effective team working. ave previously been employed in a job having regular contact with the general public ave previous experience of report or letter writing, or the maintenance of written records, either in the work place or elsewhere Form No: RES-5020 Date Created: No 12 Version: 1.1 eics Police R Dept

2 Personal / Interpersonal Skills, Aptitudes: Demonstrate by example excellent interpersonal skills. Special Skills: To be physically fit enough to walk a community beat and stand for long periods of time unaided in all weather conditions* To be physically fit enough to carrying out the in-house force tactical communication training course, which involves physical exertion & contact with other persons* To be physically fit enough to lift and carry heavy objects such as temporary traffic signs and equipment* To have a standard of eyesight sufficient to qualify to hold a basic grade force driving authority* To hold a current full manual driving licence for cars and be willing to drive a vehicle owned by eicestershire Police* Form No: RES-5020 Date Created: No 12 Version: 1.1 eics Police R Dept

3 Job title: Post no: Scale: Responsible to: Responsible for: Contacts: Role: Duties Enforcement of egislative Provisions: ROE DESCRIPTION Police Community Support Officer RR048 /4 (+14% shift allowance for evening and weekend working) PU Sergeants and Inspector. Operational day to day management through Area/PU management team. Performing duty on foot or in a vehicle. No responsibility for other staff. embers of the public, officers and police staff employees of eicestershire Police. To provide a highly visible patrol presence, both on foot and in vehicles, to support policing operations, and to provide re-assurances, and to provide re-assurance to members of the community. Responsibilities To enforce those aspects of the law and carry out the duties as authorised by the Police Reform Act 2002 specifically designated by the Chief Constable as being suitable for enforcement by Police Community Support Officers, by way of advice, verbal warning, fixed penalty notice, report for summons and detention of persons in certain circumstances as appears appropriate. To enforce those aspects of legislation, as authorised by the Functions of Traffic Wardens Order 1970 (as amended), and authorised by the Chief Constable, as being suitable for enforcement by a Traffic Warden, by way of advice, warning, issue of fixed penalty notice or report for summons, as appears appropriate. To perform highly visible patrol duties, providing re-assurance and assistance to the community, on streets within the police area, as determined by the PU management. To keep records of patrols, incidents and events as directed, and to record statements from other persons in relation to offences. To carry out general or particularly specified patrols, and other duties, commensurate with the powers and experience of the post holder, relating to matters such as the burglary reduction and anti-social behaviour projects undertaken by the force. To engage in activities designed to meet the objectives of initiatives such as the anti-burglary and anti-social behaviour projects, and to work in conjunction with other police staff, and members of other agencies, in furtherance of the aims of these projects. Acting As A Witness: To act as a witness to contravention's of the law, to submit witness statements as appropriate. To report other instances of law violation for later action by deferred fixed penalty and summons procedures as is appropriate. Form No: RES-5020 Date Created: No 12 Version: 1.1 eics Police R Dept

4 Traffic Control: To perform duties, including the control of vehicular traffic and pedestrians, at authorised road check points, vehicular examination sites, and in connection with cordons introduced under the powers contained within the Terrorism Act General To maintain and develop contacts within the community in order to gain information and intelligence in support of current and future policing operations, and particularly in relation to burglary reduction initiatives and anti-social behaviour. To provide a first point of contact with members of the community seeking assistance, advice or re-assurance, in order to provide the level of service requested by the community as allowed by legislation and training. To undertake follow up visits to victims to provide reassurance and to take proactive steps to reduce likelihood of repeat victimisation e.g. completion of crime prevention surveys. To take basic statements and conduct minor crime enquiries in accordance with their training. Additional Information: Contract Type: Date of last Job Evaluation Exercise: Training Requirements: PDR Activities and Behaviours: Car User: Budgetary anagement: People anagement: Post Funding ethod: Owner/source of Funding: IT Systems Required: Skills Required: ealth tests required: Risk Assessment: Job Evaluation: Security Check evel: (strikethrough checks NOT required) Additional Information: Yes / No Yes / No Yes / No Yes / No Yes / No Allowance {per mile / day etc}: Authority to Value: Total Number & evel: RV, SC, EV1, DV, NPPV1, NPPV2, NPPV Form No: RES-5020 Date Created: No 12 Version: 1.1 eics Police R Dept

5 EICESTERSIRE CONSTABUARY RISK ASSESSENT FOR S2 AREA/DEPT: Operations T DATE COPETED: 15 T January 2004 EICESTERSIRE POICE RISK ASSESSENT FOR OCATION/WORK ACTIVITY (GROUP OR INDIVIDUA POST) ASSESSED: Community Support Officer /Community Support Supervisor. SPECIA GROUPS OF PERSONS CONSIDERED: WEFARE OFFICER COPETED BY (Risk Assessor): CSO SUPV. 650 Witts AUTORISED BY: r J R Thomas, CSO/Traffic Warden anager ASSISTED BY: r J.R.Thomas. REVIEWED BY: r S.Sexton.r P.Coogan. S2 REEDIA ACTION PRIORITY ORDER Date Number Completed Initials No. WORK ACTIVITY AZARD IKEIOOD RISK Description of task Description including potential severity 1. Preparation for patrol Personal safety standards at risk due to inadequate briefing, leading to compromising of safety of Community Support Officers due to lack of information and knowledge of potential problem areas and situations. Issue of personal protective equipment, Form No: RES-5020 Date Created: 05/02/07 Version: 1.0 eicestershire Constabulary Confidential Groups Exposed. Evidence of previous harm. Existing Controls in place? I.T. Briefing files. INSIGT/IO/OIS Personal issue of Airwave terminal. Dynamic Risk Assessment of deployments based upon Operational Intelligence. Training, which includes Airwave, Ethnic Diversity Awareness and Tactical Communications. azards x ikelihood 2

6 2. Foot Patrol Duties. 2.1 Isolation and lack of immediate support when encountering 'on street' incident. inc protective vest, (PPE). For use in accordance with force policies. Dynamic Risk Assessment for- Deploying Community Support Officers in pairs or in greater concentrations. 4 The wearing of personal protective equipment (PPE) and/or to ensure that it is readily available. CSO to inform Control of location of potential problem incident before involvement. Control to provide updated information on potentially hazardous situations as they become known. 2.2 Communications system failure, possibly resulting in confronting any situation without recourse to immediate assistance. Tactical Communication Training prior to deployment. Refresher Training provided annually. 4 Controller to be aware of location and commitment of Community Support 6 6

7 Officers. Personal issue of Airwave terminal. Officers to be aware of communication systems coverage and their locations. Transmission checks to verify contact availability. Staff instructed as to scope of role. Call anagement staff instructed as to limitations of the CSO role. 2. Possibility of involvement in violent incident or assault leading to death, physical injury or traumatic stress, notwithstanding relevant training/knowledge of the role and instruction in operational policies. As above at 2.1 & 2.2. Training and Rules of Engagement stipulate the advantage of conflict resolution training module, e.g. 'walking away' and obtaining active support prior to involvement in incident. ocal knowledge of area and pre-patrol briefing. OIS indication to control staff of Community 7 7

8 Support Officers' duty state and location. Supervisors to monitor, and instigate where necessary, Occupational ealth and Counselling, and Force medical Officer Services. Force incapability policy. Sickness and accident reports to be monitored by Dept anager to identify developing health problems. Trauma and critical incident de-briefing to be monitored by supervisors, and to instigate referral as necessary. Community Support Officers and Supervisors to be briefed about availability of welfare services. If required, counselling arrangements to be offered for Community Support Officers. Public awareness of CSO role heightened by 8 8

9 2.4 Attendance at incident involving spillage of/fire involving chemicals or dangerous / radioactive substances. reason of marketing strategy. As above at 2.1/2.2/2. and provision of azchem training and aide-memoire card. Instruction to contact call management dept when attending such incidents. 2.5 Established member of staff with recognised vulnerability to bee/wasp stings or allergic reactions to other substances or medical conditions, resulting in anaphylactic shock and/or respiratory problems. Advice and guidance provided by Call anagement staff. edical examination on appointment to force. Individual should identify to others the existence of problem, e.g. medi-bracelet. Instruction to staff as to correct remedial procedure to adopt. Individual known to be vulnerable to be issued with individual risk assessment. Communication systems to obtain assistance. Standard protective 9 9

10 2.6 Patrolling in adverse weather conditions, eavy snow, ice, or walking on uneven surfaces, resulting in slips, trips, falls, broken bones and musculoskeletal injuries. clothing supplied by eics. Police and medication available for staff likely to be affected. Awareness of road and surface conditions. Advice given concerning suitable footwear. 4 Dynamic Risk Assessment as to footwear required. Provision of uniform clothing as per force policy. 2.7 eaflet delivery etc door to door in adverse weather conditions, eavy snow, ice, or walking on uneven surfaces, resulting in slips, trips, falls, broken bones and musculo-skeletal injuries. Rest periods to compensate for conditions. Restricted Patrolling practices introduced. Awareness of road and surface conditions. Advice given concerning suitable footwear. 4 Dynamic Risk Assessment as to footwear required. Provision of uniform 10 10

11 clothing as per force policy. Rest periods to compensate for conditions. Restricted Patrolling practices introduced. Acting as School Crossing Patrol or Training SCP Staff. Risk of death or injury while stopping moving traffic. ack of detailed knowledge regarding individual site traffic conditions. Where possible to be carried out between the hours of darkness, if not torches to be carried. Report ighway conditions to local authority and line management. Adequate training to 'ROSPA' standard provided, and skill tested prior to deployment. egal authority to stop moving traffic. Provision of reflective clothing, provision of approved sign. Provision of hazard lights on approach to crossing point. Written policy produced by eicester City and County 11 11

12 4. Community Support Officers 4.1 on Patrol: Dealing with road traffic collision or street emergency incidents. Collision with vehicle causing death or serious physical injury. Councils. Provision of traffic cones and signs, with training in use for scene protection. 4.2 Sustaining musculo-skeletal injury as a result of assisting collapsed or badly injured person. Provision of reflective clothing. anual handling training provided to staff. 4. Contraction of communicable disease through contact with blood or body fluids. Basic First Aid training. Provision of personal protective equipment, and First Aid equipment carried on patrol vehicles. Basic ygiene knowledge provided. Operational de-briefs after each identified situation. Force Occupational ealth and Welfare Service availability. 5 Placing and collection of police no waiting signs and temporary traffic signs and equipment. As above at As above at 4.2. Use of low-floor vehicle for large-scale operational requirements. 4

13 6. Community Support Officers on traffic control duty Risk of death or serious injury through involvement in vehicle road traffic collision. Post traumatic incident disorder. As above at 2./2.4 Point duty training and skill verification before deployment. Awareness of other emergency services procedures. 7. Community Support Officers requirement to perform First Aid. Attendance at RTC or street incident, dealing with injured person(s). Possibility of contact with blood and/or body fluids, resulting in contraction of disease or injury. Provision of protective clothing and traffic signs and lighting. Provision of First Aid Training. First Aid Kit carried in patrol vehicles. 2 Basic ygiene Training and personal protective equipment supplied. 8. obile patrol duties. 8.1 Vehicle used inappropriately or outside the conditions imposed by level of Force Driving Authority resulting in death or physical injury Post incident de-brief process, as above at 2.. Force Policy explained during training. Eyesight tested for all drivers. Supervisors aware of individual levels of authority. 1 1

14 8.2 Carriage of passengers and loads / equipment while not seated/secured adequately, leading to physical injury to vehicle occupants. CSO has right to refuse to drive if unfit or road and weather conditions deemed to be unsafe. Vehicles purchased as suitable for role. No more than one passenger per seat to be carried, and children to be provided with approved restraint/seating Taking Part in Planned Operational Event, other than as part of normal patrol duty. Escort of Abnormal oads and Vehicles, risk of involvement in Road Traffic Collision resulting in Death or Injury Risk of death or injury resulting from deployment to duties outside scope of role or previous training and identified levels of competence. oad and/or equipment to be properly stowed in boot/load carrying area of vehicle. Vehicle not to be overloaded and load evenly distributed. Vehicles used equipped with warning lamps and signs. Staff trained and specifically authorised to perform role when competent. All planned events include risk assessments for all staff involved. 2 Adequate pre-briefing and provision of personal protective 14 14

15 equipment. Supervision and event management to ensure adequacy of Risk Assessment and it's application to specific conditions. REEDIA ACTION PRIORITY ORDER Date Number Completed Initials 15 15