VOTING SYSTEMS ASSESSMENT PROJECT

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1 VOTING SYSTEMS ASSESSMENT PROJECT LOS ANGELES COUNTY REGISTRAR-RECORDER/COUNTY CLERK VOTER-CENTERED SYSTEM DESIGN

2 LOS ANGELES COUNTY 88 cities 10,116,705 4,911,790 6,059,795 2

3 BACKGROUND Need to replace existing system InkaVote Plus extended past its lifespan Antiquated technology No system available in the market County is the largest and most complex election jurisdiction Regulatory environment has inhibited innovation Vendor designed/owned systems are designed for profitability, not necessarily voter-needs

4 GOAL Design a new voter experience that is voter-centered and sensitive to the human experience

5 ENGAGING STAKEHOLDERS Future of Voting Systems Symposium Public opinion research User testing VSAP Advisory Committee and VSAP Technical Advisory Committee Website and publications

6 FUTURE OF VOTING SYSTEMS SYMPOSIUM Partner: CalTech/MIT Voting Technology Project

7 PUBLIC OPINION RESEARCH Focus Groups Partner: CalTech/MIT Voting Technology Project, ISA Qualitative Insights, Atkins Research County-wide Surveys Partner: CalTech/MIT Voting Technology Project Community Discussions Partners: CalTech/MIT Voting Technology Project, The Braille Center, League of Women Voters Brainstorming Workshops Partners: Election Verification Network, ITIF Online Crowdsourcing Partner: ITIF Accessible Voting Technology Initiative

8 USER TESTING Hundreds of voters with a diverse range of needs have been engaged Targeted component testing as well as overall experience testing Partners: LA County Quality and Productivity Commission IDEO

9 USER TESTING I think if the voting machine could talk, it would be much easier for me. Right now it s down to comprehending ballots. When I try to read ballots, it s not simple enough for my level - Voter with low literacy I could understand the audio as if I can see! - Voter with visually impairment

10 ADVISORY COMMITTEE Nancy Mahr (Chair) President League of Women Voters LA County Eric Bauman Chair Los Angeles County Democratic Party Theresa Devoy City Clerk City of Norwalk Efrain Escobedo Vice President of Civic and Public Engagement California Community Foundation Kathay Feng Executive Director California Common Cause Carolyn Fowler Election Protection Board Co-Chair Los Angeles County Democratic Party Maria De la luz Garcia City Clerk City of Long Beach Ron Hasson President Beverly Hills/Hollywood NAACP Rick Hasen Chancellor's Professor of Law and Political Science UC Irvine School of Law Jaclyn Tilly Hill Chair Emeritus Quality and Productivity Commission Los Angeles County Mimi Kennedy Board Chair Progressive Democrats of California Deanna Kitamura Senior Staff Attorney Asian Americans Advancing Justice LA Terri Lantz Advocacy Coordinator United Cerebral Palsy Ofelia M. Medina Director of the State of Civic Engagement Policy National Association of Latino Elected and Appointed Officials Mark Vafiades Chair Republican Party of Los Angeles County Holly L. Wolcott City Clerk City of Los Angeles Bryce Yokomizo Adjunct Faculty School of Public Administration California State University, Northridge

11 TECHNICAL ADVISORY COMMITTEE Henry Balta Senior Associate C.I.O Los Angeles County Michael Byrne Professor of Psychology and Computer Science Rice University Joshua Franklin IT Specialist, Security National Institute of Standards and Technology (NIST) Diane Cordry Golden Policy Coordinator Association of Assistive Technology Act Programs Joseph Lorenzo Hall Senior Staff Technologist The Center for Democracy and Technology Brian J.Hancock Director of Testing and Certification U.S. Election Assistance Commission Noel Runyan Personal Data Systems Owner Richard Sanchez Chief Information Officer Los Angeles County Pamela W. Smith President Verified Voting Foundation Charles Stewart III Kenan Sahin Distinguished Professor Political Science Massachusetts Institute of Technology Whitney Quesenbery Co-Director Center for Civic Design David Wagner Professor of Computer Science University of California Berkeley Jared Marcotte Web Developer Interface and Interaction Designer

12 WEBSITE AND PUBLICATIONS Website Social Media Meeting Livestreaming Quarterly Report Quarterly Newsletter

13 STAKEHOLDERS ENGAGED Date Activity Total March 11-29, 2010 Countywide Voter Survey - Phone 651 March 16-28, 2010 Countywide Voter Survey - Online 500 March 31 - April 2, 2010 RR/CC Staff Focus Groups 64 April 5-6, 2010; April 29 - May 3, 2010 Registered Voter Focus Groups 100 April 29 - June 8, 2010 Pollworker Survey - Online 1,100 May 7-11, 2010 Local Election Officials Focus Groups (City Clerks) 26 July 21, 2010 Community Discussion- Language Groups 9 August 11, 2010 Community Discussion- Voter Integrity Groups 9 September 20, 2010 Community Discussion- Disability Groups 6 January 24- March 28, 2012 Online Open Innovation Challenge 154 January25- February 23, 2012 AVTI Brainstorming Workshops 32 March 30, 2012 Election Verification Network (EVN) Conference Session 24 April 5-6, 2012 RR/CC Staff Brainstorming Workshops 25 January 27-February 1, 2014 Atkins Research Focus Groups 95 February 5, 2015 User Testing Session - General Population 5 February 27, 2015 User Testing Session - Spanish Speakers, Seniors 57 March 3 and 26, 2015 User Testing Session - Visually Impaired 5 April 29, 2015 User Testing Session - Election workers 22 May 26, 2015 User Testing Session - Seniors 27 May 28, 2015 User Testing Session - Veterans with Disabilities 40 May 28, 2015 User Testing Session - Spanish Speakers, Visually Impaired 39 May 30, 2015 User Testing Session - Korean Speakers, young voters 39 May 30, 2015 User Testing Session - General Population 39 November 9-20, 2015 Vote By Mail User Testing 76 November 20, 2015 Vote By Mail Focus Group UCPLA 10 TOTAL 3154

14

15 KEY TO SUCCESSFUL VOTER ENGAGEMENT Partnerships Guiding Principles

16 LATEST PROPOSED DESIGN

17 PROJECT TIMELINE Phase I: Public Opinion Baseline Research (Sep 2009 Jul 2010) Phase II: Establishment of Principles (Jan 2011 Dec 2011) Phase III: System Design and Engineering (Jan 2011 May 2016) Phase IV: Manufacturing and Certification (Jun 2016 Feb 2019) Objective: Phase I of the project sought to compile an array of baseline data from multiple stakeholders that included voters, pollworkers, advocates, key community organizations representing traditionally underserved voter constituencies, and elections staff. Objective: Phase II of the project sought to define fundamental guiding principles of the project, establish a formalized stakeholder input body for the duration of the project, and to evaluate and assess the landscape for acquiring a new voting system. Objective: Phase III of the project will identify the development strategy for a new voting system, establish a formal advisory committee with technical expertise, design a new voting system and develop the engineering specifications for manufacturing and certification. Objective: Phase IV of the project will result in the manufacturing and certification of the new voting system and its components

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