The purpose and goal of our Anti-Fraud Plan is to educate, detect, investigate and deter insurance fraud thereby reducing insurance costs.
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1 Fraud Policy FRAUD PREVENTION MISSION STATEMENT Devon Park Specialty Insurance recognizes that insurance fraud exists in the insurance industry. As such, it is the policy and mission of the Company to strive to protect its Customers and policyholders through the employment of an effective and diligent Anti-Fraud Plan. As part of the Company s management process, dedicated Devon Park Specialty Insurance claim professionals will endeavor to thoroughly review each claim with the specific goal of identifying those claims exhibiting fraud related indicators, red flag events and situations or behavior indicative of fraud schemes. Those identified will be directed for specialized handling. ANTI-FRAUD PLAN The purpose and goal of our Anti-Fraud Plan is to educate, detect, investigate and deter insurance fraud thereby reducing insurance costs. ANTI-FRAUD TRAINING It is the policy and mission of Devon Park Specialty Insurance to strive to protect its Customers and policyholders through the employment of an effective and diligent Anti-Fraud Plan. The Company has a Special Investigations Unit (S.I.U.) that is responsible for the review and disposition of all suspected fraudulent insurance acts. The S.I.U. also provides training to employees and appointed Customers in detecting, investigating and referring cases of suspected transactional and claim fraud to the property authorities. If you are interested in assisting Devon Park Specialty Insurance in its anti-fraud efforts and would like to receive more information or training on how to detect and handle cases of suspected fraud, please contact one of the members of our S.I.U. listed below. S.I.U. Review Committee J. Richard Petersen, Jr. Executive Vice President, General Counsel and Chief Compliance Officer 1190 Devon Park Drive, Wayne, PA (610) Shelley Palma Executive Vice President, Chief Claims Officer 1190 Devon Park Drive, Wayne, PA (610)
2 SPECIAL INVESTIGATION UNIT (S.I.U.) The Company has an S.I.U. composed of a three person Anti-Fraud review committee responsible for the review and disposition of all suspected fraudulent insurance acts, a two person Anti-Fraud team responsible for the detection, evaluation, investigation and reporting to state fraud bureaus, and a two person legal team. POSITION Insurance fraud will not be condoned by Devon Park Specialty Insurance. Our personnel are dedicated to the prevention of insurance fraud and will aggressively review, analyze, monitor, investigate and prosecute fraudulent insurance acts to the fullest extent of the law. It is our position that the validity of such acts will receive the benefit of the doubt unless proven otherwise through complete investigation and evaluation toward their appropriate disposition. These acts in general are, but not limited to: Application Fraud, Certificate of Insurance Fraud, Fraudulent Insurance Claims and the Understating Rating Exposures such as Sales, Payroll, etc. Further, we will comply with state statutes with respect to the reporting, investigation, and preparation of Anti-Fraud Plans. REPORTING Suspected fraudulent insurance acts must be reported to the respective State Fraud Bureau where applicable. Those acts involving Devon Park Specialty Insurance should be referred to the company using the sample REFERRAL FORM. All suspected fraudulent insurance act referrals including supporting documentation should be forwarded to: Counsel, Legal & Compliance, Devon Park Specialty Insurance, 1190 Devon Park Drive, Wayne, PA Privacy Policy Devon Park Specialty Insurance has adopted a privacy policy regarding information about our consumers and Customers. Under this policy, we will: Notify our Customers of what we collect about them, what we disclose, who we disclose it to, and how we protect that information. This notice is called the PRIVACY NOTICE Caution all nonaffiliated third parties with whom we do business against disclosing nonpublic information about our consumers and Customers in connection with any agreements we may have with them and/or services they may provide for us. This notice is called the NOTICE.
3 Initial and Renewal PRIVACY NOTICE to Customers The required PRIVACY NOTICE will continue to be automatically included with all new and renewal policies issued by Devon Park Specialty Insurance. NOTICE to Nonaffiliated Third Parties Devon Park Specialty Insurance will issue the NOTICE to all nonaffiliated third parties with whom we do business cautioning against the disclosure of nonpublic consumer or customer information in connection with any agreements we may have with them and/or services they may provide to us. Protection of Nonpublic Information Our Company respects and protects the privacy of its policyholders and Customers and has adopted a policy to minimize the sharing of their nonpublic information with nonaffiliated third parties. This information is protected physically, electronically, and administratively by procedures designed to ensure its safeguard. Everyone from our Directors to each of our people has been made aware of this practice. Cookies We use cookies on our Internet website only to collect login name and password information from our agents. This allows our agents to access secure areas of our website. Our website does not collect any other information from our agents, nor does it collect any information whatsoever from other individuals. Links We have links to third party organizations and companies. A link does not constitute an endorsement of content, viewpoint, policies, products, or services of that website. Please be aware that Devon Park Specialty Insurance is not responsible for the privacy practices of those sites even though Devon Park Specialty Insurance s logo may appear on those sites. Our privacy statement applies solely to this website.
4 Privacy Notice Available to consumers and Customers (what information we collect about them, what information about them we disclose, and how we protect that information). On behalf of Devon Park Specialty Insurance, consisting of: Radnor Specialty Insurance Company Mount Vernon Specialty Insurance Company What information we collect about you? We collect non-public personal financial information from your application or other requests for insurance or products we offer. We may also collect information from other sources such as your prior insurance provider and consumer reporting agencies. This information can include prior loss history, credit or inspection and motor vehicle reports. What information about you do we disclose and to whom is it disclosed? Radnor Specialty Insurance Company and Mount Vernon Specialty Insurance Company are affiliated companies under common ownership. The companies share employees, data processing systems, underwriting and claim information and office space. Therefore all of the non-public personal information collected about you in connection with the insurance policy you have with one of these companies may be disclosed to an affiliate by virtue of this commonality of employees and systems. Certain operational and administrative services, including but not limited to claim, underwriting and accounting services, are provided by third parties under contract with Devon Park Specialty Insurance. The non-public personal information collected about you may be disclosed to these third parties in order for them to provide the contracted services. We will not otherwise disclose non-public personal financial information except as permitted by law. How do we protect your non-public personal information? Information about you is protected physically, electronically and administratively by procedures we have implemented to ensure its safeguard. Information about you is generally available only within Devon Park Specialty Insurance, but where made available to others for purposes relating to the services we provide to you, such disclosure is limited to that needed to satisfy the purpose in question. Anyone, including our third party service providers, who is given access to your information by us will be informed of the need to protect and safeguard its confidentiality, and is not authorized to use or further disclose your non-public personal information except in furtherance of the purpose for which such person was given the information.
5 Notice Available to nonaffiliated third party contractors (prohibiting against disclosure of nonpublic information in connection with agreements we have with them and/or in connection with services they provide for us). Prohibition against disclosure of nonpublic personal financial, health or other information in connection with agreements we have with you and/or in connection with the services you provide for us. In connection with our agreements with you and in connection with the services you provide for us, Radnor Specialty Insurance Company and Mount Vernon Specialty Insurance Company (here thereafter individually and collectively referred to as we, us or our ) may have, or will soon be, making disclosures orally, in writing, in electronic format and/or by electronic means to you of personal financial, health or other information of consumers and Customers of ours (herein referred to as Confidential Information ). We consider such Confidential Information to include all information and documents provided by us to you which contain, reflect or are based upon confidential information. However, by Confidential Information we do not mean information which (i) was or becomes generally available to the public in the same form as received from us, (ii) was within your possession prior to its being furnished to you by us or, (iii) became available to you on a non-confidential basis from a source other than us and such source is not actually known to you to be bound by a confidentiality agreement. You have been, or will be, furnished the Confidential Information upon the understanding that you will use the Confidential Information only in connection with the services you are to perform for us. Accordingly, you are not authorized to use or disclose the Confidential Information to anyone except as necessary to satisfy your obligations under our agreements and/or services you provide for us. We expect you to inform all persons or entities to which you have or will disclose Confidential Information of the confidential nature of the Confidential Information, and we further expect you to take reasonable steps to ensure that such persons or entities treat the Confidential Information confidentially and without further disclosure. In the event you are legally compelled to disclose any of the Confidential Information in response to proper legal process, please promptly provide us with notice of any such requirement, before making any such disclosure, in time sufficient to allow us to seek a protective order or other appropriate remedy. Radnor Specialty Insurance Company Mount Vernon Specialty Insurance Company Need to report fraud? Submit our fraud REFERRAL FORM.
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