Behavioral Health Provider Directory

Transcription

1 NEW MEXICO Behavioral Health Provider Directory 2012 OptumHealth New Mexico by United Behavioral Health. Services are funded in part under a contract with the State of New Mexico. Directorio de Proveedores de Salud Mental 2012 OptumHealth New Mexico de United Behavioral Health. Servicios financiados en parte a través de un contrato con el Estado de Nuevo México. Revised July 2012 Revisado en Julio 2012

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3 English Espanol Provider Listings...47

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5 Table of Contents Part I General Information Welcome... 3 How to Contact Us... 3 OptumHealth New Mexico Office Locations... 4 How to Find Help in a Crisis... 5 New Mexico and National Crisis Lines... 6 Part II Understanding Services Kinds of Providers Primary Care Providers Covered Services Medicaid and Non-Medicaid Funding Service Definitions How to Use this Directory How to Read a Sample Provider Listing Frequently Asked Questions Part III Provider Listings (Listed by county, when applicable) Individual Practitioner Agencies/Facilities (including School Based Health Centers) Pharmacies...47 Out-of-State Providers Index If you think emergency care is needed to prevent harm call 911 or go to the nearest hospital, clinic or crisis center. OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 1

6 Índice Parte I. Información General Bienvenido Cómo Comunicarse con Nosotros Ubicación de las Oficinas de OptumHealth New Mexico Cómo Encontrar Ayuda en una Crisis Líneas de Crisis Nacionales y de New Mexico Parte II. Comprender los Servicios Tipos de Proveedores Proveedores de Atención Primaria Servicios Cubiertos Financiamiento de Medicaid y No de Medicaid Definiciones de los Servicios Cómo Usar Este Directorio Cómo Leer un Ejemplo de la Lista de Proveedores Preguntas Frecuentes Parte III. Listas de Proveedores (Divididos por condado, si corresponde) Profesionales Individuales Agencias/Centros (incluye Centros de Salud en Instituciones Educativas) Farmacias...47 Proveedores Fuera del Estado Índice analítico Si cree necesitar atención de emergencia para prevenir daños, llame al 911 o vaya al hospital, clínica o centro de crisis más cercano. 2 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

7 Welcome! Welcome! OptumHealth New Mexico manages behavioral health services for New Mexico s Behavioral Health Collaborative (Collaborative). This means that we can help you locate and access services for mental health and substance abuse. We operate across the state. We have designed this directory to help direct both adult and child consumers to the behavioral health services they need. Our network is growing fast. We strive to keep the directory up to date, but some providers may have moved. Others may have been added. Some may have stopped providing services. The most up-to-date provider listing is on the Internet at consumer/en/index.jsp. If you do not have access to the Internet, a Peer Specialist or Family Specialist in one of our local New Mexico offices can help you. How to Contact Us Our Customer Support Services can help you locate a provider. You only have to call. Our toll-free number is At this number, we can: Answer your questions Help you locate providers close to your home or work Help arrange transportation to office visits Provide you with a copy of this directory in another language besides English and Spanish, on audiotape and in large print Provide an oral interpretation in other languages Get you to the help and support you need in a crisis. Someone will help you 24 hours a day, every day OptumHealth 24-Hour Customer Support Services: TTY access: (ask the operator to call Customer Support Services at ) Available 24 Hours, 365 Days OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 3

8 OptumHealth New Mexico Office Locations We have six local offices in New Mexico. You can call an office directly. We can also transfer you to an office in your area from our Customer Service Support line. Locations Region 1 - Covering San Juan, McKinley, Cibola, Valencia and Sandoval counties 2800 Hutton Ave. Farmington, NM Phone: Region 2 - Covering Santa Fe, Los Alamos, Rio Arriba, Taos, Colfax, Union, Mora, San Miguel and Guadalupe counties 2904 Rodeo Park East, Suite 300A Santa Fe, NM Phone: Region 3 - Covering Bernalillo County 8801 Horizon Blvd. NE, Suite 260 Albuquerque, NM Phone: Region 4 - Covering Chaves, De Baca, Harding, Quay, Curry, Roosevelt, Lea and Eddy counties 400 Pennsylvania Ave., Suite 550 Roswell, NM Phone: Region 5 - Covering Dona Ana, Luna, Hidalgo, Grant, Catron, Socorro, Torrance, Lincoln, Otero and Sierra counties 840 N. Telshor Blvd., Suite A Las Cruces, NM Phone: Region 6 - Covering Native American communities including Pueblos, Navajo chapters and Apache entities 2904 Rodeo Park East, Suite 300A Santa Fe, NM Phone: Our offices are open 8:00 a.m. through 5:00 p.m., Mountain Standard Time. Peer and Family Specialists are in these offices. They can help you explain your needs to a provider. 4 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

9 How to Find Help in a Crisis We are here for you in a crisis. Seek help right away if you: Have thoughts of harming yourself or others Do harmful acts to yourself or to others You can: Call 911 Go to the nearest ER, crisis center, or hospital Call the OptumHealth Customer Service Support at You can also call one of the numbers on the following pages to find help. OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 5

10 New Mexico and National Crisis Lines If you need help in a crisis, the following is a list of numbers that you can call to get help right away. Service Phone Number Provider Hours National Crisis Lines Hotline (800) 273-TALK or National Suicide (800) Prevention Lifeline 24/7 Hotline (800) 442-HOPE or National (800) Hopeline TYY (800) Network 24/7 Veterans Crisis Line (800) (TALK), #1 Veterans Suicide Prevention Hotline 24/7 Domestic Violence (800) 799-SAFE (7233) National Domestic Crisis Line TTY (800) Violence Hotline 24/7 Sexual Assault (800) 656-HOPE (4673) National Sexual Crisis Line Assault Hotline 24/7 Suicide; aimed at Lesbian, Gay, (866) 4-U-TREVOR Trevor Project - suicide Bi-sexual and ( ) lifeline for LGBT youth Transgendered Youth ages 24 and under 24/7 Youth Crisis Line (877) YOUTHLINE Y0uth America 3 p.m - 9 p.m. ( ) Hotline (Peer run) all U.S. time zones Youth Crisis Line (800) RUNAWAY National Runaway ( ) Switchboard 24/7 Native American Eagle s Nest Native Youth Crisis Line (877) American Youth Hotline 24/7 Hotline (800) New Mexico Poison Center 24/7 6 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

11 Service Phone Number Provider Hours New Mexico Statewide Crisis Lines Crisis Line (505) HELP-1-NM Agora Crisis Center 24/7 ( ) Crisis Line (505) Crisis Response (800) of Santa Fe 24/7 Gambling Hotline (800) New Mexico Council (800-GAMBLER) on Problem Gambling 24/7 Child Abuse and Child Abuse Prevention Neglect (800) & Crisis Hotline (CYFD) 24/7 Adult (18+) abuse, (505) or Adult Protective exploitation, neglect (866) Statewide Central Intake 24/7 Crisis Line (575) Southwest (800) Counseling Center 24/7 Domestic Violence (505) Crisis Line (800) SAFE HOUSE 24/7 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 7

12 Service Phone Number Provider Hours Bernalillo County Crisis Line (888) Rape Crisis Center of (505) Central NM (RCCCNM) 24/7 Crisis Line (505) 884-SANE (7263) Albuquerque S.A.N.E. Collaborative (Sexual Assault Nurse Examiner) 24/7 Crisis Line (505) UNM Psychiatric ER 24/7 Youth Crisis Line (505) Amistad Crisis Shelter (for youth) 24/7 Domestic Violence Crisis Line (505) Enlace Comunitario 24/7 Domestic Violence (505) Crisis Line (800) SAFE HOUSE 24/7 Crisis Line (505) Agora Crisis Center 24/7 Catron County Crisis Line (800) Border Area Mental Health Services 24/7 Sexual Assault (575) La Piñon Sexual Assault Crisis Line (888) Recovery Services 24/7 Domestic Violence (575) Crisis Line (888) El Refugio Shelter 24/7 Chaves County Crisis Line (575) Counseling Associates, Inc 24/7 Domestic Violence Crisis Line (575) Refuge for Battered Adults 24/7 Cibola County Domestic Violence Crisis Line (505) Roberta s Place 24/7 Crisis Line (866) /7 Cibola Counseling (505) M-F 8-5 (after hours the Crisis Line is answered by Valencia Counseling) 24/7 Colfax County Crisis Line (575) Tri County Community Services 24/7 Domestic Violence Crisis Line (575) Alternatives to Violence (Raton) 24/7 Curry County Crisis Line (575) Mental Health Resources, Inc. (800) /7 Domestic Violence (575) /7; toll-free Crisis Line (800) The Hartley House outside Clovis 8 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

13 Service Phone Number Provider Hours De Baca County Domestic Violence (575) /7; toll-free Hotline (800) The Hartley House outside Clovis Crisis Line (575) (800) Mental Health Resources, Inc. 24/7 Dona Ana County Crisis Line (575) Families and Youth, Inc. 24/7 Sexual Assault (575) La Piñon Sexual Assault Recovery Crisis Line (888) Services of Southern New Mexico 24/7 All crisis including rape and domestic (575) violence (800) Southwest Counseling Center 24/7 Domestic Violence (575) Crisis Line (800) La Casa 24/7 Crisis Line (866) Mesilla Valley Hospital 24/7 Eddy County Domestic Violence Crisis Line (575) Battered Families Shelter 24/7 Crisis Line (575) Carlsbad Mental Health 24/7 Domestic Violence (575) (575) Grammy s House 24/7 Grant County Domestic Violence (575) Crisis Line (888) El Refugio 24/7 Crisis Line (800) Border Area Mental Health Services 24/7 Guadalupe County Crisis Line (505) New Mexico Behavioral Health Institute (State Hospital) 24/7 Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Harding County Crisis Line (505) New Mexico Behavioral Health Institute (State Hospital) 24/7 Crisis Line (575) (800) Mental Health Resources 24/7 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 9

14 Service Phone Number Provider Hours Hidalgo County Domestic Violence (575) Crisis Line (888) El Refugio 24/7 Sexual Assault (575) La Piñon Sexual Assault Crisis Line (888) Recovery Services 24/7 Crisis Line (800) Border Area After hours Mental Health Services only 5 p.m. 8 a.m. Lea County Domestic Violence Crisis Line (575) Options, Inc. 24/7 Crisis Line (575) Guidance Center of Lea County 24/7 Lincoln County Crisis Line (575) The Counseling Center Local M-F (800) (Ruidoso) 8 a.m. - 5 p.m. Toll-free after hours. Domestic Violence The Nest Crisis Line (866) Help End Abuse for Life (HEAL) 24/7 Los Alamos County Domestic Violence (505) Crisis Center of Crisis Line (800) Northern New Mexico 24/7 Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Domestic Violence (505) Crisis Line (800) Esperanza Woman s Shelter 24/7 Luna County Sexual Assault (575) La Piñon Sexual Assault Crisis Line (888) Recovery Services 24/7 Domestic Violence Crisis Line (575) The Healing House 24/7 Crisis Line (800) Border Area Mental Health Services 24/7 Domestic Violence (575) Hotline (888) El Refugio 24/7 10 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

15 Service Phone Number Provider Hours McKinley County Crisis Line (505) (800) Crisis Response of Santa Fe 24/7 Domestic Violence (505) Crisis Line (800) My Sister s House 24/7 Mora County Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Crisis Line (505) New Mexico Behavioral Health Institute (State Hospital) 24/7 Otero County Domestic Violence Crisis Line (575) C.O.P.E. Inc. 24/7 Crisis Line (575) (800) The Counseling Center 24/7 Sexual Assault (575) La Piñon Sexual Assault Crisis Line (888) Recovery Services 24/7 Quay County Domestic Violence (575) Crisis Line (800) The Hartley House 24/7 Crisis Line (575) (800) Mental Health Resources 24/7 Rio Arriba County Domestic Violence (505) Crisis Center of Crisis Line (800) Northern New Mexico 24/7 Domestic Violence (505) Crisis Line (800) Esperanza Woman s Shelter 24/7 Native American or (800) Peacekeepers Domestic M-F Partners of Native Violence Program 8a.m. - 6 p.m. American Domestic Crisis Center of Violence Crisis Line Northern New Mexico Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Roosevelt County Crisis Line (575) (800) Mental Health Resources, Inc. 24/7 Domestic Violence (575) Crisis Line (800) The Hartley House 24/7 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 11

16 Service Phone Number Provider Hours San Juan County Crisis Line (505) Presbyterian Medical Services Farmington Community Health Center 24/7 Sexual Assault (505) Crisis Line (866) Sexual Assault Services of NW NM 24/7 Domestic Violence Crisis Line (505) Home for Women & Children 24/7 Domestic Violence Crisis Line (505) Family Crisis Center 24/7 Domestic Violence (505) Crisis Line (800) Crisis Center of Northern NM 24/7 San Miguel County Crisis Line (505) New Mexico Behavioral Health Institute (State Hospital) 24/7 Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Sandoval County Sexual Assault (505) Rape Crisis Center of Crisis Line (888) Central NM (RCCCNM) 24/7 Crisis Line Albuquerque S.A.N.E. Collaborative (505) 884-SANE (7263) (Sexual Assault Nurse Examiner) 24/7 Domestic Violence (505) Crisis Line (800) Haven House 24/7 Crisis Line (505) (800) Crisis Response of Santa Fe 24/7 Crisis Line (505) La Buena Vida M-F 8 a.m. - 5 p.m. Santa Fe County (505) p.m. - 8 a.m. Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Domestic Violence (505) Crisis Line (800) Esperanza Woman s Shelter 24/7 Crisis Line (505) (800) Crisis Response of Santa Fe 24/7 Crisis Line (800) Crisis Center of Northern New Mexico 24/7 12 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

17 Service Phone Number Provider Hours Sierra County Sexual Assault (575) La Piñon Sexual Assault Crisis Line (888) Recovery Services 24/7 Taos County Crisis Line (575) Tri-County Community Services 24/7 Crisis Line (575) Community Against Violence 24/7 Torrance County Sexual Assault (505) Crisis Line (800) Solace Crisis Treatment Center 24/7 Domestic Violence Torrance County Crisis Line (505) Domestic Violence Program 24/7 Crisis Line (505) 884-SANE (7263) Albuquerque S.A.N.E. Collaborative (Sexual Assault Nurse Examiner) 24/7 Crisis Line (505) Valencia Counseling Services 24/7 Union County Domestic Violence/ Sexual Assault (575) Community Against Violence 24/7 Crisis Line Crisis Line (575) Tri-County Community Services 24/7 Domestic Violence Alternatives to Violence Crisis Line (575) (Clayton Office) 24/7 Valencia County Sexual Assault (505) Rape Crisis Center of Crisis Line (888) Central New Mexico 24/7 Domestic Violence Crisis Line (505) Valencia Shelter 24/7 Crisis Line (505) Valencia Counseling Services 24/7 Crisis & Hotlines (505) 884-SANE (7263) Albuquerque S.A.N.E. Collaborative (Sexual Assault Nurse Examiner) 24/7 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 13

18 Kinds of Providers Different kinds of providers offer different kinds of help. There are two main types of providers: Agencies/Facilities and Independent Practitioners. See the definitions below: Agencies/Facilities A legal entity organized to provide mental health and/or substance abuse services within the scope of New Mexico state issued licenses or that has otherwise been approved by the State of New Mexico to provide such services to individuals with behavioral health issues and who is under contract with OptumHealth New Mexico as a participating provider. Some kinds of agencies and facilities you will see include: Core Services Agencies (CSA) Core Service Agencies is designated by OptumHealth New Mexico to provide a point of entry to comprehensive care for children, youth, families, and adults, including individuals and families with very intensive needs. An agency must be designated as a CSA by the Statewide Entity. Consumers, families and the CSA work together to promote recovery. Independent Practitioners A person in private practice licensed by the State of New Mexico or who has otherwise been approved by the State of New Mexico whose professional activities address an individual s behavioral health issues and who is directly under contract with OptumHealth New Mexico as a participating provider. Independent practitioners can include: Master s-level Counselors These mental health specialists have expertise in certain areas, such as substance use disorders or family counseling. Master s level counselors may be called s (LPCC), s (LISW), and Licensed Marriage & Family Therapists (LMFT). Master s level counselors do not prescribe medications. Psychiatrist A psychiatrist is a doctor with many years of training. He or she can write prescriptions to help you manage illnesses such as depression, schizophrenia, and bipolar disorder. He or she can also counsel you. If you take an antidepressant or antipsychotic, you will need to see this doctor on an ongoing basis to manage your medicines. Psychiatric Nurse/ Practitioner These are nurses who specialize and are certified in psychiatric services. They will help you resolve mental health and substance use issues. Some nurses can write prescriptions. Those that can write prescriptions have a by their name. A psychologist is a licensed professional who provides therapy for mental illness and substance use disorders. A psychologist provides counseling. Some psychologists provide testing. He or she will help you work through problems. A psychologist may only address certain conditions. Most psychologists can not prescribe medicines. Those that can write prescriptions have a by their name. 14 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

19 Primary Care Providers A Primary Care Provider (PCP) is a doctor, nurse, or clinic that helps you manage your physical health care. If you are a Medicaid member, you probably have a PCP through your Salud MCO or Coordination of Long-Term Services (CoLTS) Managed Care Organization (MCO). You should always tell your PCP about any behavioral health services you are getting. Likewise, tell your PCP about any medications your behavioral health care provider has given you. Share any services you are getting from your PCP with your behavioral health care provider as well as any medications your PCP has prescribed. Covered Services Covered services are the services paid for by the Collaborative and managed by OptumHealth. Many types of services are covered. The type of covered services you receive will depend on the program(s) you are eligible for. It will also depend on whether you meet the medical necessity requirement for each service. Medical necessity means the service is necessary to help you feel better. See definitions, beginning on page 16. Medicaid and Non-Medicaid Funding Human Service Department s (HSD) Medical Assistance Division: Medicaid This department funds mental health services. They also pay for substance abuse services. These programs are for children and adults. You must be receiving Medicaid. Human Services Department s Behavioral Health Services Division (BHSD): Non- Medicaid These services are provided through federal block grant funds. They are also General Fund monies. This department pays for mental health care and substance abuse treatment. These services are for adults and are for those who are not covered by Medicaid. You must meet certain criteria. They also pay for substance use prevention. This fund includes Access to Recovery (ATR). The ATR providers listed in this directory serve as the first point of contact for accessing substance abuse treatment and/or recovery support services. Recovery support services are non-clinical activities that support recovery. Children Youth and Families Department (CYFD): Non-Medicaid This money comes from the State General Fund and includes federal monies. They are used for community based services. They pay for mental health services for children and youth who are in the CYFD Juvenile Justice or child protective services system. They are also for those at risk of being in those systems. New Mexico Corrections Department (NMCD): Non-Medicaid These funds pay for mental health services and substance abuse services. These funds are used for adults that are on probation or parole. Adults in the community corrections program also use these funds. OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 15

20 Service Definitions Following are definitions of covered services and the eligible populations. If you need help with any of these definitions, your Peer Specialist or Family Specialist can help you understand them. Eligible Populations Adult In most cases, an Adult is any person age 18 and older. Child A child is any person under the age of 18. NOTE: If a person receives services from CYFD or Medicaid, under certain situations or for certain services, they may receive services up to the age of 21 or until CYFD or Medicaid determine they are no longer eligible for those services. Service Definitions (In Alphabetical Order) Adult Residential Services (non-hospital residential treatment program) This structured program offers 24-hour intensive care for adults who are 18 years of age and older. It is for those with a substance abuse disorder or those with more than one disorder. This is an ongoing program. It helps stabilize and support people who are in detox. Assertive Community Treatment (ACT) ACT is a group of intensive community-based services for adults 18 years or older. ACT uses a team to provide or coordinate treatment, rehabilitation, and support services. Behavior Management Services (BMS) BMS focuses on training and coaching for children and youth under the age of 21. Because it is based in the community, you do not have to go to an inpatient facility or residential treatment center. By focusing on social skills and behavior, BMS can help improve home and community functioning. Comprehensive Community Support Services (CCSS) (Adult) These services help adults recover and live in the community. They focus on the developing skills in living alone, learning, working, hobbies, social skills, and staying healthy. They can also offer support to a person s family. Comprehensive Community Support Services (CCSS) (Child) These services help children and youth recover and be resilient. CCSS supports the family and addresses the needs of children by improving social skills at home and in the community and improving school behavior and school performance. Day Treatment Services A day treatment program is for youth under the age of 21. It offers 4 hours or more of treatment during the day. You receive counseling and learn skills to help you in daily life. Your provider will work closely with your parent(s), school, and other community agencies. Group Home These homes provide stable and safe housing. Residents have an opportunity to learn how to manage their daily living. Outpatient counseling is provided. Group Homes are available for children and youth through Medicaid. 16 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico

21 Infant Mental Health Services These services support the social and emotional development of an infant. An infant is a child between the ages of 0 and 3. Parents and caregivers receive training and support and as necessary, other treatment services will be provided. Inpatient Psychiatric Hospitalization These are services for an adult or child in a hospital when you stay over night. The stay may continue for several days or more. You are cared for around the clock by nurses and an attending psychiatrist. This service is intended for those who have a serious behavioral health condition that requires intense services. Intensive Outpatient - Substance Abuse (SA IOP) This service uses a varied approach to treating substance abuse issues. It is for those who need structure and support to achieve and maintain recovery. The program is at least nine treatment hours each week. It includes part individual, group and family counseling. Services are aimed at promoting recovery and preventing relapse. Medication Monitoring/Management (Adult) You work with a doctor or nurse to assess if medicine is right for you, and which one. Later, you can use this service to make sure your dosage is correct for you and to monitor your health. This includes monitoring side effects. Medication Monitoring/Management (Child) A doctor or nurse works with you and your child or adolescent to decide if medication is necessary and to find the right one. They will then monitor your child or adolescent s medications to make sure the dosage is correct. They will assess if the medicine continues to be right for the child/adolescent. Methadone Clinic This clinic treats heroin/opioid dependence through the use of methadone. It will help you end your addiction to heroin with the support of case managers, medication monitoring, and counseling. Multi-Systemic Therapy (MST) MST is an intensive outpatient service, offered to youth 10 to 18 years of age. It can help the youth and his or her family function better even if the youth is recovering from a serious problem. Outpatient Treatment (Individual, Group, Family, Multiple Family Group) These are counseling services delivered in a provider s office. You will work with the provider to create a treatment and recovery plan. Based on your plan, you may attend alone, in a group, or with your family. Your provider will spend a specific amount of time with you each time you see them. You will receive therapy or other services. Pharmacy Services This service covers prescription drugs you need. A licensed doctor or nurse will write the prescription. You can get the prescription filled at a pharmacy. This service is available through Medicaid. Psychosocial Rehab Services These services are for adults with a serious mental illness. The program provides community services to support recovery. Services include socializing and skills training. These services can also help you learn ways to manage symptoms. Residential Social Detoxification This is 24-hour detoxification for adults who have severe symptoms and may be under the influence. It is supervised by facility staff. Here you can withdraw from the substance and receive peer support and counseling. OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico 17

22 Residential Treatment Center This service is offered in a facility for youth and children who are ages 5 to 21. You will stay overnight while treatment continues. During treatment, you will receive help for your substance abuse, mental health, or co-occurring disorder. Respite Care for Children and Adolescents This service supports the families of children under the age of 21 who have children with severe emotional disturbance, developmental delay, or other conditions. It gives the primary caregiver(s) relief and brief time away from care giving. Shelter Care Shelter care serves children and youth who need immediate short-term out of home placement because of problems with a mental illness. Youth receive one-on-one and group therapy. Telehealth Telehealth allows you to see and hear a provider who is a long distance away on a television screen. It is for times when you cannot see the provider in person. Your provider can diagnose and treat this way. It is confidential. It will not be recorded. Transitional Living Services (Adult) These community homes provide adult residents with stable and safe housing. Residents have an opportunity to learn how to manage daily living activities. Outpatient counseling is provided. Care generally lasts for more than 30 days. Transitional Living Services (Youth) These community placements provide 24-hour care for youth in a supervised setting as they develop the skills for independence. Care generally lasts for more than 30 days. Treatment Foster Care Treatment Foster Care provides a structured home in which specially trained foster parents teach social and emotional skills. This service is for children and youth who have experienced serious problems at home or in the community. 18 OptumHealth New Mexico Provider Directory Directorio de Proveedores de OptumHealth New Mexico