Employment Coach Organization Mission and Vision: Position Overview: Specific Position Responsibilities:

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1 Employment Coach Organization Mission and Vision: Center for Changing Lives (CCL) is a communitybased agency serving the greater Logan Square area whose mission is "to provide comprehensive support to serve, empower and advocate for community residents experiencing homelessness or housing instability so they may obtain and maintain permanent housing." Our vision is that "CCL will transform lives and inspire neighbors to build a stable, supported, and connected community." Position Overview: The Employment Coach works one on one with clients and coordinates with the employment team to prepare and connect clients to employment opportunities ). The goal of the employment program is to develop relationships with clients to that will prepare and resource them to obtain employment in available job opportunities. This position is an outcomes oriented position, with specific expectations around the number of clients seen each month, the depth of contact and relationship cultivated with clients, the number of clients placed into jobs and the documentation required to prove such activities. Specific Position Responsibilities: 1. Provide employment coaching one on one with a diverse population of clients to assess skills and challenges, interests and goals and to draft individual employment plans for clients long and short term employment goals. 2. Serve as a resource to clients in the employment process, assisting with resume writing, job search and applications, and interviewing techniques. 3. Coordinates with the employment team to identifying training needs and refer clients to educational opportunities, classroom training, on-the-job training, and/or other vocational training as is appropriate. 4. Identifies clients barriers to employment and assists clients in overcoming those barriers by making appropriate referrals to internal and external service providers, following up with clients to ensure that supportive services are being accessed. 5. Coordinates with the Job Developer to match clients with available employment and training opportunities and to employ retention strategies, including intensive follow-up so clients maintain employment. 6. Advocate for and educate clients around their rights and responsibilities, policies and procedures in the workplace, and navigating benefits and salary negotiations. 7. Maintains meticulous, up-to-date and comprehensive documentation of client interactions and activities, inputting information into automated systems, organizing

2 case files, maintaining and updating records on client employment, training, and follow-up activities and submitting regular outcome based reports. 8. Networks with other service providers and workforce development programs, as necessary, attending meetings concerning employment-related issues and representing Center for Changing Lives at events. Qualifications: A Bachelor s degree in social work, community development, sociology, counseling, vocational guidance, or other field related to workforce development. At least two year of experience in a workforce development program or at least four years of related direct service and advocacy work in the community setting with clients with barriers to housing and employment. Track record of successfully preparing clients for and matching clients to jobs Knowledge of the non-profit sector and workforce development programs that aim to secure quality, living wage jobs for at-risk individuals and families; Excellent organization skills, detail oriented and comfortable completing reports and maintaining orderly and complete files. Excellent verbal and written communications skills; Strong computer skills including familiarity with the internet and Microsoft Office applications and at least 30 wpm typing; Patience and an ability to build relationships with a diverse community of people; Passion for social justice and the mission of Center for Changing Lives Bilingual (Spanish/English) language skills Salary and Benefits: This is a full-time (40 hours a week) exempt position that includes health and life insurance and generous vacation time. The starting salary is competitive and depends on experience, with a range between $32,500 - $35,000. Supervisor The position Employment Specialist reports directly to CCL s Program Director. Contact information: Interested parties may their cover letter and resume to Alexandra Canalos, Program Director, at Candidates may also fax their cover letter and resume to No calls please. The position will remain open until filled.

3 DiTransforming Lives and inspiring neighbors to build a......stable...supported...connected Community. CCL, formerly Humboldt Park Social Services, provides comprehensive support to serve, empower and advocate for Chicago residents experiencing homelessness, a housing or financial hardship or unemployment so they can get housed and stay housed. Our staff provides: Help finding clothing, shelter or food resources Assistance with public benefits and programs that may reduce your bills or increase your income Case management, to help resolve complicated barriers to stability financially or in your housing situation HUD Certified Housing Counseling to assist you with your housing needs Financial Coaching, to help you through a financial crisis, realize your financial goals, build your credit, and develop assets Employment Coaching to help you get a job, get a better job, keep a job, build new skills or start a career pathway CCL is a financially focused program. We are not a staffing agency or a bank. We will work with you, over the long-term, on your goals for housing and financial stability. It may take time, but we work for changed lives, not changed circumstances. For more information call To begin the process, go to 3051 W. Armitage between 10am and 6pm Monday Thursday and 10am 12pm (noon) on Friday. All of our services can be provided in English or Spanish. Services are supported by the Chicago Department of Family and Support Services, U.S. Department of Housing and Urban Development, Corporation for National Community Service Social Innovation Fund, Local Initiatives Support Corporation, Polk Bros., Field Foundation of Illinois, and other generous donors.

4 Transformando vidas e inspirando vecinos para construir una comunidad... con apoyo estable...y unida CCL, anteriormente Humboldt Park Social Services, ofrece un apoyo integral para servir, fortalecer y defender a los residentes de Chicago sin hogar, sin vivienda, con dificultades económicas o desempleo para que puedan estar y permanecer alojados. Nuestro personal ofrece: Ayuda para encontrar recursos de ropa, refugio o alimento Asistencia con beneficios públicos y programas que pueden reducir sus facturas o aumentar sus ingresos Manejo de casos, para ayudar a resolver los obstáculos complicados para la estabilidad financiera o en su situación de vivienda Asesoría de vivienda certificada de HUD para ayudarle con sus necesidades de vivienda Entrenamiento Financiero, para ayudar a sobrellevar una crisis financiera, alcanzar sus metas financieras, construir su crédito, y desarrollar sus activos Entrenamiento de empleo para ayudarle a conseguir un trabajo, o un mejor trabajo y mantenerlo, construir nuevas habilidades o iniciar un camino hacia una carrera CCL es un programa centrado en finanzas. No somos una agencia de empleo o un banco. Vamos a trabajar con usted a largo plazo, en sus objetivos de vivienda y estabilidad financiera. Puede tomar tiempo, pero trabajamos para cambiar vidas, no para cambiar circunstancias. Para mas información llame al Para empezar el proceso vaya al 3051 W. Armitage entre las 10am and 6pm lunes jueves y 10am 12pm (medio día) el viernes. Todos nuestros servicios se ofrecen en Ingles y Español. Nuestros servicios son respaldados por Chicago Department of Family and Support Services, U.S. Department of Housing and Urban Development, Corporation for National Community Service Social Innovation Fund, Local Initiatives Support Corporation, Polk Bros., Field Foundation of Illinois, y otros contribuyentes generosos.

5 Did you Know? that the US Government says no one should spend more than 30% of their income on rent or a mortgage? that nearly half of the households in our community pay more than that on rent? that over 100,000 people in Illinois work a full time job and still live below the federal poverty line? that your credit score can impact whether you have to leave a deposit with your cell phone company? Or the monthly cost of car insurance? that having a bank account can save you more than $400 a year instead of using expensive cash checking institutions? that the Affordable Care Act will bring free health insurance to individuals with incomes up to around $14,000 or $29,000 for a family of four? Our Mission To provide comprehensive support to serve, empower, and advocate for community residents experiencing homelessness and housing instability so they may obtain and maintain permanent housing. Acknowledgements Center for Changing Lives would like to acknowledge the support of: Chicago Department of Family and Support Services Local Initiative Support Corporation Corporation for National Community Service Polk Bros. The National Community Reinvestment Corporation U.S. Department of Housing and Urban Development (HUD) Field Foundation of Illinois The Emergency Fund Northern Illinois Conference of the United Methodist Church and all of our generous donors, faith communities and volunteers without whom the work would not be possible. Transforming Lives and Inspiring Neighbors to Build a Stable, Supported, Connected Community Location 3051 W. Armitage Chicago, IL Hours Monday Thursday: 10am 6pm Friday: 10am Noon (12pm) Phone & Fax: Service Inquiries # (773) Fax # (773)

6 What We Do Center for Changing Lives, formerly Humboldt Park Social Services, supports Chicago residents experiencing homelessness, a housing or financial hardship or unemployment so they can get housed and stay housed. Our staff provides: Help finding clothing, shelter or food resources Assistance with public benefits and programs that may reduce your bills or increase your income Case management, to help resolve complicated barriers to stability financially or in your housing situation Assistance with vital documents, expungement and sealing of criminal records. HUD Certified Housing Counseling to assist you with your housing needs Emergency Financial Assistance to help you through a crisis. Financial Coaching, to help you realize your financial goals, build your credit, and develop assets Employment Coaching to help you get a job, get a better job, keep a job, build new skills or start a career pathway All are Welcome! Center for Changing Lives (CCL) is a financially focused program. We are committed to serving the diverse needs of our community and all our services are provided by bilingual staff. We are not a public aid office, a housing authority, staffing agency or a bank. We will work with you, over the long-term, on your goals for housing and financial stability and will support you in the ways you need. It may take time, but we work to change lives, not circumstances. If you: Are ready to make a change and work on your goals Feel like you need support from a coach, resource or advocate Want to get a job or start a career, solve a financial issue, overcome a challenge, find a housing resource or end your episode of homelessness And want a partner as you make these changes Then CCL is the place for you!

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