Monarch HealthCare Urgent Care

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1 Monarch HealthCare Urgent Care Real Life. Real Care.

2 When it s urgent, we re available. After-hours Urgent Care is available to you on a walk-in basis at over 45 centers in Orange County. In life-threatening situations, call 911 or go directly to the nearest emergency room. Emergency room visits may involve longer wait times because order of treatment is based on severity of illness, not arrival time. Urgent care centers are typically a more appropriate and faster means of treating non-life threatening, urgent medical conditions after hours. Should you have a problem that is urgent but not life-threatening, you can visit any of the centers listed in this brochure. 1

3 Find current Urgent Care centers on-line or in-hand. This brochure list is current as of May 9, 2012, but did you know you can locate the latest information on Care Centers on our website, or your Smartphone? Visit MonarchHealthCare.com and find maps and information on Hospitals, Labs and Urgent Care Centers. Or, download the Monarch CareFinder TM application to locate and map Urgent Care, Lab and Radiology centers nearest to your location on your Android TM or iphone device. Go to your Android TM or iphone market and search Monarch CareFinder TM, or visit our website for more information. 2

4 Urgent Care or ER? Medical problems don t always happen during office hours. Urgent care is for illnesses that cannot wait until the next business day, but do not require the full resources of a hospital ER, such as: Shortness of breath caused by asthma or emphysema Stomach pain High fever Sore throat or ear aches Minor cuts, skin infections and rashes Minor fractures or broken bones Call 911 or use an ER if you experience: Difficulty breathing Heavy bleeding Chest pain Sudden weakness or difficulty talking Severe head injuries Major burns Spinal injuries 3

5 For more information. Call your health plan. They offer 24-hour nurse consultation and can advise you whether to go to an urgent care center or to wait until your doctor s office re-opens. Aetna/Aetna Senior (800) Anthem Blue Cross/BC Senior (800) CalOptima (888) Cigna (800) Health Net/HN Seniority Plus (800) OneCare (877) SCAN (800) UnitedHealthcare (877) Our Urgent Care Guide is also available online! Monarch updates your member materials regularly to provide you with up-to-date information. As this Urgent Care Guide is updated, it will be posted along with other important materials on our website. Find everything you need to know about accessing your health care, programs and services. ❶ Go to MonarchHealthCare.com ❷ Click I M A MEMBER at the top of the page ❸ Click Member Materials on the left side ❹ Click Urgent Care Centers under Member Services For further assistance, please call us at (888)

6 Urgent Care Facilities ANAHEIM Anaheim Urgent Care (714) E. Lincoln Ave. S-S 10am-6pm Dr. Don Garcia (714) S. Harbor Blvd. M-F 9am-6pm Sat 9am-6pm P, S, L Gateway Urgent Care Center (714) W. La Palma Ave. M-F 8am-10pm S-S-Holidays 9am-5pm X, IV, P, C, S OC Urgent Care (714) S. Brookhurst St., #101 M-F 11am-7pm Sat 11am-7pm P, L Sunrise HealthCare Centers (714) E. La Palma Ave., #100 M-F 7am-7pm Sat 9am-5pm X, C, S, L 5 service ANAHEIM HILLS Hoag Urgent Care Anaheim Hills, Inc. (714) E. Santa Ana Cnyn. Rd. #100 S-S-Holidays 9am-5pm BREA Kristine Percy, MD & Lauren Stearns, MD (714) S. Brea Blvd., #100 M-F 4pm-8pm Sat 9am-12p HMO Only; P BUENA PARK Dr. Don Garcia (714) Beach Blvd. M-F 9am-6pm Sat 9am-6pm P, S, L COSTA MESA UrgiKids (Pediatrics Only) (714) Baker St., #100 M-F 6pm-9pm S-S-Holidays 9am-9pm HMO only; P, C, S, L CYPRESS Cypress Urgent Care (714) Katella Ave. CODEs: X = Radiology IV = IV Hydration P = Pediatric Services C = Casting/Splinting Supplies S = Laceration Suturing L = In-Office Lab

7 FOOTHILL RANCH OC Urgent Care (949) Portola Pkwy., #4E M-Sat 11am-7pm P, L FOUNTAIN VALLEY Family Care Center (714) Brookhurst Blvd., #100 M-Sun 8am-8pm HMO only; GARDEN GROVE AltaMed Urgent Care (714) Harbor Blvd. M, W, F 8am-10pm T, Th 9am-10pm Sat 9am-6pm Sun 10am-6pm HUNTINGTON BEACH Armando Hool Urgent Care (714) Springdale St. M-F 8:30am-6pm Sat 9am-2pm S Hoag Urgent Care Huntington Harbour, Inc. (714) Warner Ave., #102 S-S-Holidays 9am-5pm Huntington Beach Urgent Care (714) Beach Blvd., #203 M-F 8am-7pm Sat-Holidays 9am-6pm P, C, S, L Dr. Owl Urgent Care (Pediatrics Only) (714) Bolsa Ave. M-F 5pm-9pm S-S 10am-9pm IRVINE Family Care Center (949) Barranca Pkwy., #110 M-Sun 8am-8pm HMO only; P, C, S, L Sand Canyon Medical Group (949) Laguna Canyon Rd., #100 M-F 8am-7pm Sat 9am-5pm LADERA RANCH Ross Medical Associates (949) Corporate Dr., #100 M-F 5pm-8pm Holidays 10am-4pm Please call to confirm hours of operation. For the most up-to-date list of Urgent Care centers, please visit our website at MonarchHealthCare.com. 6

8 Urgent Care Facilities LAGUNA BEACH Dr. Gregg Denicola (949) Thalia St. M-F 9am-6pm, Sat 9am-1pm HMO only; P, C, S, L LAguna Hills Dyer s Urgent Care (949) Calle de la Magdalena, #115 M-F 9am-7pm Sat 9am-5pm, Sun 9am-3pm X, P, S LAguna NIGUEL Laguna Niguel Family Medical Center (949) Crown Valley Pkwy. #101 M-F 8am-5pm S-S 8am-4pm P, S LAKE FOREST Saddleback Urgent Care (949) Lake Forest Dr., #A M-F 8am-7pm, S-S 8am-4pm HMO only; IV, P, C, S, L MISSION VIEJO Kids Doc (Pediatrics Only) (949) Medical Center Rd., #204 M-F 5pm-10pm S-S 10am-9pm Holidays 10am-6pm P Mission Medical Urgent Care (949) Crown Valley Pkwy., #150 M-F 8am-7pm HMO only; X, P, L, C Oso Family Urgent Care (949) Oso Pkwy., #380 M-F 5pm-8pm Holidays 10am-4pm Saddleback Urgent Care (949) Alicia Pkwy., #I-1 M-F 8am-7pm, S-S 8am-4pm Holidays 8am-5pm HMO only; monarch BEACH Laguna Dana Urgent Care, Inc. (949) Camino del Avión, #A, Holidays 8am-8pm NEWPORT BEACH Eastbluff Medical Walk-In (949) Eastbluff Dr. X, IV, P, S, L 7 service CODEs: X = Radiology IV = IV Hydration P = Pediatric Services C = Casting/Splinting Supplies S = Laceration Suturing L = In-Office Lab

9 Family Care Center (949) Superior Ave., #160 M-Sun 8am-8pm HMO only; Marque Urgent Care (949) San Joaquin Hills Rd. P, C, S, L Newport Children s Medical Group (949) Avocado St., #802 M-F 8am-7pm S-S 9am-1pm Holidays 9am-12pm P Newport Urgent Care (949) N. Bristol St., #1B ORANGE Hoag Urgent Care - Orange (714) B E. Chapman Ave. S-S Holidays 9am-5pm Sunrise Multispecialty Urgent Care (714) S. Tustin Ave. M-F 7am-10pm S-S-Holidays 9am-5pm RANCHO SANTA MARGARITA Ross Medical Associates (949) El Paseo, #130 Holidays 10am-4pm SANTA ANA Advance Urgent Medical Group (714) W. First St., #101 M-F 8am-10pm Sat 8am-7pm Sun 9am-7pm X, IV, P, C, L South Coast Pediatrics (714) S. Bristol St., #101 Sat 9am-5pm Sun 12pm-5pm Holidays 9am-2:30pm P Please call to confirm hours of operation. For the most up-to-date list of Urgent Care centers, please visit our website at MonarchHealthCare.com. 8

10 Urgent Care Facilities US HealthWorks Medical Group (714) E. Edinger Ave. M-F 7am-6pm Sat 8am-2pm X, C, S, L SAN CLEMENTE South County Urgent Care (949) Avenida Vista Hermosa, #100 S-S 9am-1pm SAN JUAN CAPISTRANO Ross Medical Associates (949) Camino Capistrano Holidays 10am-4pm San Juan Pediatrics, Inc. (949) Camino Capistrano, #103 M-F 5pm-8pm S-S-Holidays 10am-5pm P, C, S, L tustin Hoag Urgent Care - Tustin (714) Bryan Ave, #A & B M-F 7am-6pm Sunrise MultiSpecialty Medical Center (714) Walnut Ave, #110 M-F 7am-6pm X, C, S, L WESTMINSTER Memorial Prompt Care (714) Goldenwest St. M-Sun 8am-9pm HMO only; YORBA LINDA Dr. Gregg Denicola (714) Yorba Linda Blvd., #204 Sat 9am-3pm HMO only; 9 service CODEs: X = Radiology IV = IV Hydration P = Pediatric Services C = Casting/Splinting Supplies S = Laceration Suturing L = In-Office Lab

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