Computer and Telecommunication Services Energy Management Plan. Introduction. Level Zero Standard Operating Procedures
|
|
- Madeleine Wells
- 8 years ago
- Views:
Transcription
1 Computer and Telecommunication s Energy Management Plan Standard Operating Procedures Consolidation Reduction Cessation Introduction Technology is an integral component of university operations. Technology services require electricity for their delivery. Disruptions of electrical services will, therefore, disrupt university operations. Planning for these disruptions will minimize the negative impact. This plan details four levels of actions to be taken depending upon the severity of the energy emergency. Level Zero Standard Operating Procedures The Computer and Telecommunication s department employs a variety of energy conservation measures as a part of its normal operations. These measures are taken continuously regardless of whether or not an energy emergency situation exists. These measures include: Automatic computer shutdown in remote computer labs: Since 2002, special software has been in use on computers in the Lakeside Center, Housing IV Center, and Townsend Residential Life Center. Workstations left unattended and/or unused for 15 minutes are automatically logged off and shut down. This was extended to all computer labs in Automatic computer shutdown in electronic classrooms: Since 2003, special software has been in use on computers in the electronic classrooms. Workstations left unattended and/or unused for 60 minutes are automatically logged off and shut down. Monitoring of computer labs: Student labworkers regularly monitor the D-Wing computer labs and shut down workstations that are not in use. Energy efficient equipment: All hardware purchased is Energy Star compliant. Faculty, staff, and lab workstations configurations: LCD panels consume 50% less energy than other types of monitors. LCD panels are standard for all campus computers workstation configuration.
2 Server virtualization: The use of technology has resulted in growing demands for application servers. To stay within the limits our power availability and to reduce the power demands in our data center, we have installed blades and have implemented server virtualization. The same set of CPUs, memory, and disk farms service multiple applications. Server monitoring: Monitoring processes are in place to keep a close eye on server temperatures. alerts allow us to handle any issues promptly. Level One Consolidation During periods of high energy consumption, it may be necessary to immediately reduce energy consumption on campus for brief periods of time. Under these conditions, the following actions can be taken: Campus notification: Notify the campus of the energy emergency via and campus web page (Network Status page) and gostockton Portal (Campus Announcements) with suggestions to power down non-essential computer equipment, especially printers, copiers, and fax machines which are not used on a continuous basis. Lab use consolidation: Perform a head count of users in the computer labs to determine the number of workstations needed. Consolidate users in the minimum number of labs needed and close remaining facilities. Lab closure sign included on the next page. Server shutdown: Shut down servers not in use due to lab closures. Power down unused equipment: During summer sessions, shut down network gear in unpopulated campus housing areas. Monitor electronic classrooms: Using remote control capabilities, visit each electronic classroom at the beginning of each class module to be sure that unused workstations, projectors, amplifiers, and document cameras, are powered down.
3
4 Level Two Reduction Electronic equipment is negatively affected by insufficient power levels. The central computing systems and telecomm systems are currently covered by a local generator and the University should be able to keep central services available because of this. However, this protection is not available to the campus as a whole. During periods of high energy consumption that tax the regional power grid and result in rolling brown outs or rolling blackouts, additional cuts to power consumption in other areas can be taken: Campus Notification: Prior to taking the steps below, notify the campus via e- mail, voice mail, and main web page that Level Two actions will be taken. Housing Network: Power down network equipment in the housing areas. This will likely result in the concomitant event of reduced student computer use and power consumption. Staff Re-location: Re-locate key administrative functions requiring technical services to a computer lab in Building 30 and turn off power, where appropriate to other buildings. Network gear: Power of network gear serving administrative offices that have temporarily re-located. Telephone : Establish temporary telephone service in Building 30 lab. Generator: Cutover machine room and telecomm equipment to local generator. This will require action on the part of the Electrical crew. Backup Site: Monitor equipment in Bldg 81. In the case of a full blackout, shutdown this equipment. Level Three Cessation In the event of a prolonged power outage, full technology services will be severely limited only core administrative applications and the campus web page will be available. The current disaster recovery site on campus is not supported by a generator and action will need to be taken to protect the data on the audit significant systems Campus Notification: Prior to taking the steps below, notify the campus via available communication streams and the main campus web page that Level Three actions will be taken.
5 Mirror Site: Transport mirror/backup system from building 81 to Building 30 machine room. Power up mirror/backup systems. Restore mirror status and resynchronize database. Limited Workstations: Bring in a limited number of laptops from MobiLAN cart located in Library for use by administrative staff in D-130. Administrative staff functions to be covered during the emergency will be designated by the President's Office. Telephone : Establish temporary phone service in D-130.
CONTINUITY AND RECOVERY PLANNING GUIDE
CONTINUITY AND RECOVERY PLANNING GUIDE The Continuity Planning process is designed to assist an organization in determining action plans for disaster recovery or incident response. The process also aids
More informationTechnology for Employees at South Central College
Technology for Employees at South Central College The goal of the Department of Instructional Technology (DoIT) is to make using technology as easy as possible. StaffNet (http://staffnet.southcentral.edu)
More informationModule 7: System Component Failure Contingencies
Module 7: System Component Failure Contingencies Introduction The purpose of this module is to describe procedures and standards for recovery plans to be implemented in the event of system component failures.
More informationM6422A Implementing and Managing Windows Server 2008 Hyper-V
M6422A Implementing and Managing Windows Server 2008 Hyper-V Looking at Training Differently... Course 6422A: Implementing and Managing Windows Server 2008 Hyper-V Length: Published: Language(s): Audience(s):
More informationContract # 04-06. Accepted on: March 29, 2005. Starling Systems. 711 S. Capitol Way, Suite 301 Olympia, WA 98501
Disaster Recovery Plan Starling Systems Deliverable #15 - Draft I Contract # 04-06 Accepted on: March 29, 2005 Starling Systems 711 S. Capitol Way, Suite 301 Olympia, WA 98501 DISASTER RECOVERY PLAN TABLE
More informationData Center Colocation - SLA
1 General Overview This is a Service Level Agreement ( SLA ) between and Data Center Colocation to document: The technology services Data Center Colocation provides to the customer The targets for response
More informationTECHNICAL SUPPORT. and HARDWARE/SOFTWARE/NETWORK MAINTENANCE. for LEARNING RESOURCE CENTER MOBILE AND FIXED CLASSROOM WORKSTATIONS
IT Services Service Level Agreement TECHNICAL SUPPORT and HARDWARE/SOFTWARE/NETWORK MAINTENANCE for LEARNING RESOURCE CENTER MOBILE AND FIXED CLASSROOM WORKSTATIONS IT Services Service Level Agreement:LRC
More informationRemote Backup Solution: Frequently Asked Questions
Remote Backup Solution: Frequently Updated December 2014 Contents What is ECi Remote Backup?...3 What Levels of Protection are Available?...3 Why is ECi Remote Backup Important for Disaster Recovery?...3
More informationNETWORK SERVICES WITH SOME CREDIT UNIONS PROCESSING 800,000 TRANSACTIONS ANNUALLY AND MOVING OVER 500 MILLION, SYSTEM UPTIME IS CRITICAL.
NETWORK SERVICES WITH SOME CREDIT UNIONS PROCESSING 800,000 TRANSACTIONS ANNUALLY AND MOVING OVER 500 MILLION, SYSTEM UPTIME IS CRITICAL. Your Credit Union information is irreplaceable. Data loss can result
More informationImplementing and Managing Windows Server 2008 Hyper-V
Course 6422A: Implementing and Managing Windows Server 2008 Hyper-V Length: 3 Days Language(s): English Audience(s): IT Professionals Level: 300 Technology: Windows Server 2008 Type: Course Delivery Method:
More informationBusiness Continuity & Recovery Plan Summary
Introduction An organization s ability to survive a significant business interruption is determined by the company s ability to develop, implement, and maintain viable recovery and business continuity
More informationOKHAHLAMBA LOCAL MUNICIPALITY
OKHAHLAMBA LOCAL MUNICIPALITY I.T DISASTER RECOVERY PLAN 2012/2013 TABLE OF CONTENTS 1. INTRODUCTION 1 1.1 PURPOSE 2 1.2 OBJECTIVES 2 1.3 SCOPE 2 1.4 DISASTER RECOVERY STRATEGY 2 1.5 DISASTER DEFINITION
More informationSheridan/Gillette College IT Help Desk Service Level Agreement
Sheridan/Gillette College IT Help Desk Service Level Agreement Information Technology Help Desk The IT Help Desk is the single point of contact for all computer, telephone, networking, video conference
More informationPPSADOPTED: OCT. 2012 BACKGROUND POLICY STATEMENT PHYSICAL FACILITIES. PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan
PROFESSIONAL PRACTICE STATEMENT Developing a Business Continuity Plan OCT. 2012 PPSADOPTED: What is a professional practice statement? Professional Practice developed by the Association Forum of Chicagoland
More information6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days)
www.peaklearningllc.com 6422: Implementing and Managing Windows Server 2008 Hyper-V (3 Days) Introduction This three-day instructor-led course teaches students how to implement and manage Windows Server
More informationIT Service Management with System Center Service Manager
Course 10965B: IT Service Management with System Center Service Manager Course Details Course Outline Module 1: Service Management Overview Effective IT Service Management includes process driven methodologies
More informationMassachusetts Institute of Technology. Functional Area Recovery Management Team Plan Development Template
Massachusetts Institute of Technology Functional Area Recovery Management Team Plan Development Template Public Distribution Version For further information, contact: Jerry Isaacson MIT Information Security
More informationInformation Technology User Policy 10/31/13
Information Technology User Policy 10/31/13 This document combines the MCCS Computer and Network Use Policy with an SMCC-specific extension. MCCS Computer and Network Use Policy As with any college system,
More informationDesigning, Optimizing and Maintaining a Database Administrative Solution for Microsoft SQL Server 2008
Course 50400A: Designing, Optimizing and Maintaining a Database Administrative Solution for Microsoft SQL Server 2008 Length: 5 Days Language(s): English Audience(s): IT Professionals Level: 300 Technology:
More informationExplain how to prepare the hardware and other resources necessary to install SQL Server. Install SQL Server. Manage and configure SQL Server.
Course 6231A: Maintaining a Microsoft SQL Server 2008 Database About this Course Elements of this syllabus are subject to change. This five-day instructor-led course provides students with the knowledge
More informationDisaster Recovery Checklist Disaster Recovery Plan for <System One>
Disaster Recovery Plan for SYSTEM OVERVIEW PRODUCTION SERVER HOT SITE SERVER APPLICATIONS (Use bold for Hot Site) ASSOCIATED SERVERS KEY CONTACTS Hardware Vendor System Owners Database Owner
More informationESXi Cluster Services - SLA
1 General Overview This is a Service Level Agreement ( SLA ) between the customer and IST Infrastructure Services (IST-IS) to document: The technology services IST-IS provides to the customer The targets
More informationINSIDE. Preventing Data Loss. > Disaster Recovery Types and Categories. > Disaster Recovery Site Types. > Disaster Recovery Procedure Lists
Preventing Data Loss INSIDE > Disaster Recovery Types and Categories > Disaster Recovery Site Types > Disaster Recovery Procedure Lists > Business Continuity Plan 1 Preventing Data Loss White Paper Overview
More informationDisaster Recovery Plan
Disaster Recovery Plan This guide sets forth items to consider in the review of the firm s disaster recovery plan. You should form a committee to assess the plan and should assign activities under the
More informationOWG 60 IT Backend Systems Approved Recommendations
OWG 60 IT Backend Systems Approved Recommendations 1. Recommends working with OWG 62 on developing a comprehensive inventory tracking process for the new institution inventory and record all assets purchased
More informationMaintaining a Microsoft SQL Server 2008 Database
Maintaining a Microsoft SQL Server 2008 Database Course 6231A: Five days; Instructor-Led Introduction Elements of this syllabus are subject to change. This five-day instructor-led course provides students
More informationHIPAA RISK ASSESSMENT
HIPAA RISK ASSESSMENT PRACTICE INFORMATION (FILL OUT ONE OF THESE FORMS FOR EACH LOCATION) Practice Name: Address: City, State, Zip: Phone: E-mail: We anticipate that your Meaningful Use training and implementation
More informationDISASTER RECOVERY PLAN
DISASTER RECOVERY PLAN Section 1. Goals of a Disaster Recovery Plan The major goals of a disaster recovery plan are: To minimize interruptions to normal operations. To limit the extent of disruption and
More informationMaintaining a Microsoft Windows Server 2003 Environment
Maintaining a Microsoft Windows Server 2003 Environment Course number: 2275C Course lenght: 3 days Course Outline Module 1: Preparing to Administer a Server This module explains how to administer a server.
More informationBusiness Continuity & Recovery Plan Summary
Introduction An organization s ability to survive a significant business interruption is determined by the company s ability to develop, implement, and maintain viable recovery and business continuity
More informationContact us for a free consultation today! 630-936-4045 officemove@aie195.com
IT Relocation Schedule Moving offices? Often, relocating your IT infrastructure can be one of the most daunting aspects of the move, and it s also the most critical to business continuity. Servers, PCs,
More informationManageEngine Desktop Central Training
ManageEngine Desktop Central Training Course Objectives Who Should Attend Course Agenda Course Objectives Desktop Central training helps you IT staff learn the features offered by Desktop Central and to
More informationVersion: 1.5 2014 Page 1 of 5
Version: 1.5 2014 Page 1 of 5 1.0 Overview A backup policy is similar to an insurance policy it provides the last line of defense against data loss and is sometimes the only way to recover from a hardware
More information46 years of success Anne Arundel Community College. State of Technology at AACC
State of Technology at AACC Desktop Computing Perspective 3,141 PCs and laptops in use 1,818 used for instruction 1,323 in support of faculty and staff Instructional PCs replaced every 3 years, faculty
More informationCore Solutions of Microsoft Lync Server 2013
Course 20336A: Core Solutions of Microsoft Lync Server 2013 Length: Audience(s): 5 Days Level: 300 IT Professionals Technology: Microsoft Lync Server 2013 Type: Delivery Method: Course Instructor-led (classroom)
More informationEliminate SQL Server Downtime Even for maintenance
Eliminate SQL Server Downtime Even for maintenance Eliminate Outages Enable Continuous Availability of Data (zero downtime) Enable Geographic Disaster Recovery - NO crash recovery 2009 xkoto, Inc. All
More informationDisaster Recovery Planning Procedures and Guidelines
Disaster Recovery Planning Procedures and Guidelines A Mandatory Reference for ADS Chapter 545 New Reference: 06/01/2006 Responsible Office: M/DCIO File Name: 545mal_060106_cd44 Information System Security
More informationWSU Vancouver Information Technology Service Catalog
WSU Vancouver Information Technology Service Catalog Overview The VIT Service Catalog documents the technology services and support delivered by VIT to its customers. Included are the general levels of
More informationBackup and Redundancy
Backup and Redundancy White Paper NEC s UC for Business Backup and Redundancy allow businesses to operate with confidence, providing security for themselves and their customers. When a server goes down
More informationComputer Visions Course Outline
www.compvisions.com 16 Corporate Woods Blvd. Albany, NY 12211 Computer Visions Course Outline Get What You Want We offer highly customizable group training courses: desktop applications, web development,
More informationEnterprise UNIX Services - Systems Support - Extended
1 General Overview This is a Service Level Agreement ( SLA ) between and Enterprise UNIX Services to document: The technology services Enterprise UNIX Services provides to the customer. The targets for
More informationCourse. Overview. Length: 5 Day(s) Published: English. IT Professionals. Level: Type: Method: Delivery. Enroll now (CAL)
Maintaining a Microsoft SQL Server 2008 Database Course 6231A: 5 days; Instructor-Led Length: Published: Language(s): Audience(s): Level: Technology: Type: 5 Day(s) December 09, 2008 (in development) English
More informationNorth Florida Community College
North Florida Community College Technology Plan Table of Contents Executive Summary... 3 Technology Vision... 5 Annual Initiatives... 6 2010 Data Center Expansions... 6 The Next 3 Years... 6 Technology
More informationIT Security Standard: Computing Devices
IT Security Standard: Computing Devices Revision History: Date By Action Pages 09/30/10 ITS Release of New Document Initial Draft Review Frequency: Annually Responsible Office: ITS Responsible Officer:
More informationSystems Support - Standard
1 General Overview This is a Service Level Agreement ( SLA ) between document: and Enterprise Windows Services to The technology services Enterprise Windows Services provides to the customer The targets
More informationGoucher College Help Desk Service Level Agreement
Goucher College Help Desk Service Level Agreement Information Technology Help Desk The Help Desk is the single point of contact for all computer, telephone, voice mail, cable television questions, problems,
More informationBasic knowledge of the Microsoft Windows operating system and its core functionality Working knowledge of Transact-SQL and relational databases
M20462 Administering Microsoft SQL Server Databases Description: This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database. The
More informationDATA CENTER SERVICE CATALOG
DATA CENTER SERVICE CATALOG KING SAUD UNIVERSITY DEANSHIP OF ETRANSACTIONS & COMMUNICATION VERSION 1.1 INTERNAL USE ONLY PREPARED BY REVIEWED BY APPROVED BY NAFEZ ALBESHEETI DR.MISHARI ALMISHARI DR.MISHARI
More informationOffice of Information Technology Addendum to Managed Workstation Service Level Agreement
Office of Information Technology Addendum to Managed Workstation Service Level Agreement This Addendum further defines and explains the Basic Support, Extended Support and Premium Support Level Services
More informationGENERAL APPLICATION FOR ELECTRONIC COMMUNICATION SYSTEM ( ECS ) INSURANCE
GENERAL APPLICATION FOR ELECTRONIC COMMUNICATION SYSTEM ( ECS ) INSURANCE (CLAIMS MADE BASIS) APPLICANT S INSTRUCTIONS: 1. Answer all questions. If the answer requires detail, please attach a separate
More informationEmergency Operations California State University Los Angeles
Business Continuity Plan Emergency Operations California State University Los Angeles 1. Objective & Scope 2. Definition of Disaster 3. Risk and Business Impact Analysis Summary 4. Business Continuity
More informationPresented by Jeris Creasey. Information Technology Trainer, Information & Telecommunication Systems
Presented by Jeris Creasey Information Technology Trainer, Information & Telecommunication Systems Submitting a Helpdesk Request 3 Logging into the KBOX server 4 The Knowledge Base Tab 5 The Help Desk
More informationYale Business Continuity Program Emergency Response Guide
Contents Yale Business Continuity Program Emergency Response Guide March 2016 Introduction Immediate Actions Assess the Damage Determining Business Disruption Determining Plan of Action Relocation Checklist
More informationCore Solutions of Microsoft Lync Server 2013
Course 20336B: Core Solutions of Microsoft Lync Server 2013 Course Details Course Outline Module 1: Architecture and Design Approach for Microsoft Lync Server 2013 This module will help you to plan and
More informationSystem Administration of Windchill 10.2
System Administration of Windchill 10.2 Overview Course Code Course Length TRN-4340-T 3 Days In this course, you will gain an understanding of how to perform routine Windchill system administration tasks,
More informationMS-50400 - Design, Optimize and Maintain Database for Microsoft SQL Server 2008
MS-50400 - Design, Optimize and Maintain Database for Microsoft SQL Server 2008 Table of Contents Introduction Audience At Completion Prerequisites Microsoft Certified Professional Exams Student Materials
More informationOvercoming Eight Common Power Management Challenges
Overcoming Eight Common Power Management Challenges How intelligent, logical and complete power management solutions provide relief for some of today s worst power-related headaches By Jim Tessier Product
More informationLesson Plans Microsoft s Managing and Maintaining a Microsoft Windows Server 2003 Environment
Lesson Plans Microsoft s Managing and Maintaining a Microsoft Windows Server 2003 Environment (Exam 70-290) Table of Contents Table of Contents... 1 Course Overview... 2 Section 0-1: Introduction... 4
More informationAdagio and Terminal Services
This document will describe some best practices to follow when installing Modules in a Terminal Server Environment. First, let s look at a Basic Network configuration as shown in Diagram 1: Basic Network
More informationADDENDUM 5 TO APPENDIX 4 TO SCHEDULE 3.3
ADDENDUM 5 TO APPENDIX 4 TO SCHEDULE 3.3 TO THE Statement of Technical Approach for Help Desk Services Northrop Grumman s help desk solution will put in place the people, processes and tools to deliver
More informationServer Virtualization with Windows Server Hyper-V and System Center
Course 20409B: Server Virtualization with Windows Server Hyper-V and System Center Course Details Course Outline Module 1: Evaluating the Environment for Virtualization This module provides an overview
More informationServer Virtualization with Windows Server Hyper-V and System Center
Course 20409 Server Virtualization with Windows Server Hyper-V and System Center Length: Language(s): Audience(s): 5 Days English IT Professionals Level: 300 Technology: Windows Server 2012 Type: Delivery
More information6231A - Maintaining a Microsoft SQL Server 2008 Database
6231A - Maintaining a Microsoft SQL Server 2008 Database Course Number: 6231A Course Length: 5 Days Certification Exam This course will help you prepare for the following Microsoft Certified Professional
More informationMS-6422A - Implement and Manage Microsoft Windows Server Hyper-V
MS-6422A - Implement and Manage Microsoft Windows Server Hyper-V Table of Contents Introduction Audience At Completion Prerequisites Microsoft Certified Professional Exams Student Materials Outline Introduction
More informationCourse Outline. Course 20336B: Core Solutions of Microsoft Lync Server 2013. Duration: 5 Days
Course 20336B: Core Solutions of Microsoft Lync Server 2013 Duration: 5 Days What you will learn This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer
More informationIT Service Management with System Center Service Manager
Course 10965B: IT Service Management with System Center Service Manager Page 1 of 9 IT Service Management with System Center Service Manager Course 10965B: 3 days; Instructor-Led Introduction This Three-day
More informationCourse Outline. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led. About this Course.
Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led About this Course This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer
More informationINFORMATION TECHNOLOGY SERVICES TECHNICAL SERVICES June 2012
INFORMATION TECHNOLOGY SERVICES TECHNICAL SERVICES June 2012 Program Description Network Services is a service unit in Information Technology Services responsible for designing, acquiring, deploying, operating,
More informationHow To Recover From A Disaster
BELA-BELA LOCAL MUNICIPALITY Chris Hani Drive, Bela- Bela, Limpopo. Private Bag x 1609 BELA-BELA 0480 Tel: 014 736 8000 Fax: 014 736 3288 Website: www.belabela.gov.za OFFICE OF THE MUNICIPAL MANAGER Information
More informationUpgrading Your SQL Server 2000 Database Administration (DBA) Skills to SQL Server 2008 DBA Skills Course 6317A: Three days; Instructor-Led
Upgrading Your SQL Server 2000 Database Administration (DBA) Skills to SQL Server 2008 DBA Skills Course 6317A: Three days; Instructor-Led About this Course This three-day instructor-led course provides
More informationCourse Outline: Course 6317: Upgrading Your SQL Server 2000 Database Administration (DBA) Skills to SQL Server 2008 DBA Skills
Course Outline: Course 6317: Upgrading Your SQL Server 2000 Database Administration (DBA) Skills to DBA Skills Learning Method: Instructor-led Classroom Learning Duration: 3.00 Day(s)/ 24 hrs Overview:
More informationDisaster Recovery Remote off-site Storage for single server environment
. White Paper Disaster Recovery Remote off-site Storage for single server environment When it comes to protecting your data there is no second chance January 1, 200 Prepared by: Bill Schmidley CompassPoint
More informationAljex Software, Inc. Business Continuity & Disaster Recovery Plan. Last Updated: June 16, 2009
Business Continuity & Disaster Recovery Plan Last Updated: June 16, 2009 Business Continuity & Disaster Recovery Plan Page 2 of 6 Table of Contents Introduction... 3 Business Continuity... 3 Employee Structure...
More informationBusiness Continuity Planning FAQ
Case Western Reserve University s mission is to improve and enrich people s lives through research that capitalizes on the power of collaboration, and education that dramatically engages our students.
More informationTECHNICAL SUPPORT. and HARDWARE/SOFTWARE/NETWORK MAINTENANCE. for STUDENT-ACCESS LABS
IT Services Service Level Agreement TECHNICAL SUPPORT and HARDWARE/SOFTWARE/NETWORK MAINTENANCE for STUDENT-ACCESS LABS IT Services Service Level Agreement:Student-Access Labs This service level agreement
More informationCourse 20336: Core Solutions of Microsoft Lync Server 2013
Course 20336: Core Solutions of Microsoft Lync Server 2013 Type:Course Audience(s):IT Professionals Technology:Microsoft Lync Server Level:300 This Revision:B Delivery method: Instructor-led (classroom)
More informationCourse Syllabus. At Course Completion
Key Data Product #: Course #: 6231A Number of Days: 5 Format: Certification Exams: 70-432, 70-433 Instructor-Led This course syllabus should be used to determine whether the course is appropriate for the
More informationIT Disaster Recovery Plan Template
HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned
More informationUniversity Computing Services Florida State University Data Storage and Server Hosting Options
University Computing Services Florida State University Data Storage and Server Hosting Options The Office of Technology Integration (OTI), through its University Computing Services (UCS) division, extends
More informationCore Solutions of Microsoft Exchange Server 2013 MOC 20341
Core Solutions of Microsoft Exchange Server 2013 MOC 20341 Course Outline Module 1: Deploying and Managing Exchange Server 2013 This module explains how to plan and perform deployment and management of
More informationNew Employee Technology Orientation
New Employee Technology Orientation Policies Division of Information Technology Services Policies IT@Sam has several policies with which you should familiarize yourself. Those policies can be found online
More informationManaging and Maintaining a Windows Server 2003 Network Environment
Managing and maintaining a Windows Server 2003 Network Environment. AIM This course provides students with knowledge and skills needed to Manage and Maintain a Windows Server 2003 Network Environment.
More informationCentral Carolina Technical College Department of Information and Learning Technologies Service Level Agreement for Existing Services December 3, 2014
Department of December 3, 2014 Table of Contents Service Support Service Level Agreement... 3 Vision... 3 Mission... 3 Service Support and Delivery... 3 Scope... 4 Customer Service Statement... 4 Support
More informationRICHARD STOCKTON COLLEGE OF NJ Business Continuity Planning
RICHARD STOCKTON COLLEGE OF NJ Business Continuity Planning Emergency Response Preparedness Continuity of Class Meetings and Instructional Delivery This document has been created to assist faculty in making
More informationOracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0
Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies Effective Date: October 1, 2015 Version 1.0 Unless otherwise stated, these Oracle Maps Cloud Service Enterprise Hosting and Delivery Policies
More informationTECHNICAL SUPPORT. and HARDWARE/SOFTWARE/NETWORK MAINTENANCE. for
IT Services Service Level Agreement TECHNICAL SUPPORT and HARDWARE/SOFTWARE/NETWORK MAINTENANCE for CENTER FOR ACADEMIC SUPPORT AND ADVANCEMENT COMPUTER LABS AND STEPS PROGRAM IT Services Service Level
More informationwww.cadline.co.uk www.midastechnology.co.uk Page 1 of 5
Page 1 of 5 Support Are you confident that you have all eventualities covered and that your current IT support provider can handle all of your issues? Are you frustrated with your application supplier
More informationDeltaV Virtualization High Availability and Disaster Recovery
DeltaV Distributed Control System Whitepaper October 2014 DeltaV Virtualization High Availability and Disaster Recovery This document describes High Availiability and Disaster Recovery features supported
More informationHow To Plan For A Disaster At The University Of Texas
Disaster Recovery Planning The Process Introduction We began our planning processes after experiencing several disasters, including a building fire, an environmental contamination, faulty discharge of
More informationCore Solutions of Microsoft Lync Server 2013
About this Course Core Solutions of Microsoft Lync This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync solution. The course emphasizes
More informationInformation Security Operational Procedures Banner Student Information System Security Policy
Policy No: 803 Area: Information Technology Services Adopted: 8/6/2012 Information Security Operational Procedures Banner Student Information System Security Policy INTRODUCTION This document provides
More informationImplementing and Administering Windows Small Business Server 2008
Implementing and Administering Windows Small Business Server 2008 MOC6445 About this Course This five-day hands-on workshop provides students with the necessary knowledge to plan and implement Windows
More informationClark University. Water Outage Preparedness and Response Plan. Revised January 11, 2013
Clark University Water Outage Preparedness and Response Plan Revised January 11, 2013 Contents Introduction... 3 Definitions... 3 Risks Associated with Water Outages... 3 Preparedness... 4 Responses/Action
More informationIT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS
IT INFRASTRUCTURE MANAGEMENT SERVICE ADDING POWER TO YOUR NETWORKS IT INFRASTRUCTURE MANAGEMENT SERVICES Nortech Remote management IT security Services provide around clock remote Management, real time
More informationSSM6437 DESIGNING A WINDOWS SERVER 2008 APPLICATIONS INFRASTRUCTURE
SSM6437 DESIGNING A WINDOWS SERVER 2008 APPLICATIONS INFRASTRUCTURE Duration 5 Days Course Outline Module 1: Designing IIS Web Farms The students will learn the process of designing IIS Web Farms with
More informationMicrosoft 20336 - Core Solutions of Microsoft Lync Server 2013
1800 ULEARN (853 276) www.ddls.com.au Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 Length 5 days Price $4070.00 (inc GST) Version B Overview This instructor-led course teaches IT professionals
More informationCENG Information Technology Services University of North Texas
CENG Information Technology Services University of North Texas for the Information Technology Services as applied To the University of North Texas College of Engineering 1.0 Agreement 1.1 Purpose CENGITS
More informationScomis Remote Backup Service 1 st April 2014 until 31 st March 2015
Scomis Remote Backup Service 1 st April 2014 until 31 st March 2015 This service offers remote backup of part or all of a school's data, including SIMS, on a daily basis during term time. The Customer
More informationHow to Configure Double-Take on Microsoft Exchange Server
High Availability for Exchange Server 5.0 and 5.5 Using Double-Take 4.x High Availability for Exchange Server 5.0 and 5.5 Using Double-Take 4.x published August 2002 NSI and Double-Take are registered
More informationOffsite Disaster Recovery Plan
1 Offsite Disaster Recovery Plan Offsite Disaster Recovery Plan Presented By: Natan Verkhovsky President Disty Portal Inc. 2 Offsite Disaster Recovery Plan Introduction This document is a comprehensive
More information