FG7008GR(AC) DUAL BAND WIRELESS-AC MU-MIMO GIGABIT ROUTER

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1 FG7008GR(AC) DUAL BAND WIRELESS-AC MU-MIMO GIGABIT ROUTER

2 Page 2 of 88

3 Copyright 2014 All rights reserved. No part of this document may be reproduced, republished, or retransmitted in any form or by any means whatsoever, whether electronically or mechanically, including, but not limited to, by way of photocopying, recording, information recording, or through retrieval systems without the express written permission. We reserve the right to revise this document at any time without the obligation to notify any person and/or entity. All other company or product names mentioned are used for identification purposes only and may be trademarks of their respective owners. LIMITATION OF LIABILITY AND DAMAGES THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE MANUFACTURER AND MANUFACTURER S RESELLERS (COLLECTIVELY REFERRED TO AS THE SELLERS ) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN NO EVENT WILL THE SELLERS BE LIABLE FOR DAMAGES OR LOSS, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL WILLFUL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, DAMAGES FOR LOSS OF BUSINESS PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF ANY CUSTOMER OR ANY THIRD PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT OR THE SOFTWARES, INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE PRODUCT OR SOFTWARE OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PRODUCT OR ITS SOFTWARE IS ASSUMED BY CUSTOMER. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABLITY FOR DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO THE PARTIES. IN NO EVENT WILL THE SELLERS TOTAL CUMULATIVE LIABILITY OF EACH AND EVERY KIND IN RELATION TO THE PRODUCT OR ITS SOFTWARE EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT. Page 3 of 88

4 Contents About the Router... 6 Requirements... 8 Package Contents... 8 Device Design... 9 Front Panel... 9 Back Panel Getting Started Planning Your Network Remove or Disable Conflicts Internet Sharing, Proxy, and Security Applications Configuring TCP/IP Settings Configuring Internet Properties Removing Temporary Internet Files Setup the Device The Web User Interface Accessing the Web User Interface Web User Interface Modes Switching Modes The Side Panel Feature Basic Mode Menus Quick Setup Network Configuration Device Status Statistics Firewall Device Administration Advanced Mode Menus Device Info Page 4 of 88

5 Statistics Advanced Setup Security Wireless Diagnostics Management Safety Precautions Page 5 of 88

6 About the Router The consistent growth in the number of wireless devices one has at home has been considered as one of the major challenges a router should be able to accommodate, not just in providing Wi-fi speed, but also in providing a consistently impressive wireless performance and superb wireless transfer rates no matter how much the number of wireless devices keep on adding up. With careful consideration to these ever growing need, Aztech developed the FG7008GR(AC), a Dual Band Wireless-AC 2400Mbps MU-MIMO Gigabit Router, a device that offers extreme wireless transfers rates and an ultimate wireless performance utilized further by the latest Multi-User MIMO (MU-MIMO) Technology. Developed Primarily for Fibre via ONT Connectivity. Ultimately designed and maximized for Fibre connectivity, the FG7008GR(AC) is equipped with a Gigabit WAN port supremely built for FTTH via ONT connection optimization. The Powerhouse : FG7008GR(AC). Innovated with the latest available chipset BCM63139 in conjunction with QuantennaTM 4T4R 5.0GHz Multi- User MIMO Wireless AC and Broadcom BCM T3R 2.4GHz, the FG7008GR(AC) allow customers to enjoy the full benefits of the ac wireless standard by delivering unparalleled network performance to all 5.0GHz wirelessly connected devices SIMULTANEOUSLY. Multi-User MIMO technology enhances the MIMO System when there are multiple devices connected to the 5.0GHz wireless network. Concurrent Dual Band Wireless Connectivity. The FG7008GR(AC) has a Dual Band feature which enable users to connect their dual band wireless devices in either (1) the 2.4GHz band with wireless speeds of up to 600Mbps (Turbo QAM), and (2) the faster 5.0GHz wireless frequency band with extreme wireless speeds of up to 1800Mbps, a great partner for High-Definition A/V streaming, and other bandwidth hungry applications. Page 6 of 88

7 USB 3.0 Ports for Enhanced User Experience. Equipped with two (2) USB 3.0 ports, customers may now enjoy a faster method of sharing a connected storage s files throughout the network. Connect Easily using Wi-Fi Protected Setup (WPS). Instead of connecting conventionally to your wireless network, the FG7008GR(AC) s WPS support enables users to easily connect their wireless devices to the gateway with a simple press of the WPS button. Easy Installation and Setup. Involving zero complexity in its setup, the FG7008GR(AC) uses an intuitive design making the device easy to setup and use. Easily manage various router features through an OS Independent Web User Interface that users can easily access after setting up the device. Page 7 of 88

8 Requirements Your computer must meet the following minimum requirements. Any operating system can be used Web Browser 233MHz processor (or higher) Ethernet network adapter An active ONT for Fibre connection Package Contents Package contents are listed below. For any missing items, please contact your dealer immediately. Product contents vary for different models. FG7008GR(AC) Ethernet cable (Yellow) 12V 3A DC Power Adapter Easy Start Guide Warranty Policy Note: You may also download the Quick Installation Guide, and the User Manual by visiting this link: Page 8 of 88

9 Device Design Front Panel LED STATUS DESCRIPTION POWER Off No power is supplied to the device Green (Steady) Connected to a Power Supply Red (Steady) Error on the device ETH LAN 1-4 Off No Ethernet connection Green (Steady) Connected to an Ethernet device Green (Blinking) Corresponding port is currently transmitting / receiving data. 5.0GHz/2.4GHz Off Green (Blinking) Green (Steady) There is no device connected wirelessly Wireless interface is actively transmitting / receiving data. There is a device connected wirelessly USB Off There is no USB device connected to the corresponding USB port. On A USB device connected to the corresponding USB port. IPTV OFF IPTV interface is not up Green (Steady) IPTV Interface is up and Set-top box is active Red (Steady) IPTV is up and Set-top box is inactive/or not connected BROADBAND Green (Blinking) Establishing ONT Signal Green (Steady) Connectivity to the ONT is established WAN Ethernet interface is connected OFF There is no connectivity to the ONT INTERNET OFF No internet Red (Steady) Authentication Failed Green (Steady) Internet interface is up WPS Green (Steady) WiFi Protected Setup has been Established Green (Blinking) Ongoing / Active WiFi Protected Setup process Page 9 of 88

10 Back Panel PORT/BUTTON DESCRIPTION USB 1 & 2 ETHERNET 1-4 USB 3.0 Ports for USB devices such as printers and USB external hard drives Connecting computers and other Ethernet devices ETHERNET WAN For WAN connection through an Ethernet cable RESET POWER To reset the modem to the factory default configuration 12V 3A Adapter input Page 10 of 88

11 Getting Started Setting up the device is easy. The diagram below provides an outline of the steps needed in order to complete the installation. Brief descriptions appear beside each step. Detailed instructions are provided in the subsequent pages. Plan your Network You may see the suggested network setup. Remove/ Disable Conflicts Setup the Router You may need to check some settings or disable some applications before proceeding with the installation. Connect the telephone cables, Ethernet cables, and power adapter. Connect to the Internet For Singapore Fibre Residential Customers, the FG7008GR(AC) auto-detects the configuration of your fibre connection. internet. Web User Interface (Optional) You may easily configure various router features through the Web User Interface Ready to Use Page 11 of 88

12 Planning Your Network Before moving ahead to setup your network, it is a good idea to draw out a network diagram to help identify your network devices and plan out how to connect these devices. Each port in the router can be used for different connections. For example: Ethernet 1 Set-top Box Ethernet 2 Game Console Ethernet 3 Dad s Computer Ethernet 4 Mom s Computer Ethernet WAN ONT To create a network diagram: For wireless devices, identify the wireless devices you want to include in the network For wired devices, identify which router port you want to use for each device. Page 12 of 88

13 Remove or Disable Conflicts To ensure that the router installation moves on smoothly, you need to remove or disable conflicts that may interfere with the installation. Probable conflicts may include: Internet sharing applications Proxy software Security software TCP/IP settings Internet properties Temporary Internet files Internet Sharing, Proxy, and Security Applications Internet sharing, proxy software, and firewall applications may interfere with the router installation. These should be removed or disabled before starting the installation. If you have any of the following or similar applications installed on your computer, remove or disable them according to the manufacturer s instructions. Internet Sharing Applications Proxy Software Security Software Microsoft Internet Sharing WinGate Symantec WinProxy Zone Alarm Page 13 of 88

14 Configuring TCP/IP Settings Check if your computer uses the default TCP/IP settings. To check the TCP/IP properties: 1. Select Start > Run. The Run dialog box would appear. 2. Enter control ncpa.cpl on the input box, and then click the OK button. This would open the Network Connections window in your computer. 3. Right-click LAN and then select Properties. The Local Area Connection Properties dialog box would appear. 4. Select Internet Protocol (TCP/IP) and then click Properties. The Internet Protocol (TCP/IP) dialog box would appear. 5. Select Obtain an IP address automatically. 6. Click the OK button to close the Internet Protocol (TCP/IP) dialog box. 7. Click the OK button to close the Local Area Connection Properties dialog box. Configuring Internet Properties To set the Internet Properties: 1. Select Start > Run. This opens the Run dialog box. 2. Enter control inetcpl.cpl and then click OK to open the Internet Properties window. 3. Click on the Connections tab. 4. On the Dial-up and Virtual Private Network settings pane, select Never dial a connection. 5. Click OK to close Internet Properties. Page 14 of 88

15 Removing Temporary Internet Files Temporary Internet files are files from Web sites that are stored in your computer. Delete these files to clean the cache and remove footprints left by the Web pages you visited. To remove temporary Internet files: 1. Select Start > Run to open the Run dialog box. 2. Enter control and then click the OK button to open the Control Panel. 3. Double-click Internet Options. 4. On the Internet Options window, in the Temporary Internet Files pane, click Delete Cookies. 5. Click Delete Files. 6. Click OK to close Internet Properties. Page 15 of 88

16 Setup the Device When installing the router, find an area where there are enough electrical outlets for the router, the main computer, and your other computer devices. NOTE: For Singapore Fibre Residential Customers, the FG7008GR(AC) autodetects the configuration of your fibre connection. Simply follow the steps provided below and you may already surf the internet. 2 3 a. Power ON your FG7008GR(AC) by connecting and plugging its power adapter to a power outlet. b. Connect your ONT device to the FG7008GR(AC) s WAN port using an Ethernet cable. c. You may connect an Ethernet device (e.g. Desktop/PC) on your FG7008GR(AC) s Ethernet ports. NOTE: The POWER, BROADBAND, and INTERNET LEDs should now be GREEN. If an Ethernet device is connected, its corresponding Ethernet LED would be in GREEN. The Ethernet LED will also be blinking if there is activity on the corresponding port. Page 16 of 88

17 The Web User Interface The Web User interface allows you to configure your router s features. Accessing the Web User Interface To access your FG7008GR(AC) s Web User Interface: 1. Launch any web browser (e.g. Internet Explorer, Google Chrome). 2. Type-in on the address bar and then press Enter. You will automatically be redirected to the Basic Mode of the FG7008GR(AC) User Interface. Web User Interface Modes The Web User Interface is subdivided into two (2) different modes: Basic Mode Advanced Mode Switching Modes By default, the Web User Interface will access the Basic Mode ( ). To switch to Advanced Mode, input /admin (or the default gateway address/admin) on the address bar of your web browser, using admin as the username and password. The Side Panel Feature The FG7008GR(AC) has a side panel which displays a virtual representation of (1) the Internet and IPTV LEDs, and (2) the Ethernet devices currently connected to its Ethernet ports. Page 17 of 88

18 Basic Mode Allows you to configure the basic properties of your FG7008GR(AC). This includes the wireless network properties, device administration roles such as firmware upgrade and backup, and other similar properties. Menus The Basic Mode includes the following menus: Quick Setup Home Network Configuration Device Status Statistics Firewall Configuration Device Administration Page 18 of 88

19 Quick Setup The Quick Setup menu allows you to configure both the wireless properties of your router, and the configuration of your fibre connection s service provider. The Quick Setup menu has the following submenus: Quick Setup Wireless A. QuickSetup. The default page of the Quick Setup menu. It allows you to view the device properties, connection details, and or configure your FG7008GR(AC) s service provider configuration: Device Info. Summarizes the basic information of the FG7008GR(AC) such as its Model, the device s serial no., its firmware version, and other necessary details. Page 19 of 88

20 Connection Details. Displays the status of both internet and IPTV, the IP address, and other connection oriented details. Configuration. Allows you to configure your fibre connectivity s service provider. NOTE: For Singapore Fibre Residential Customers, there is no need to configure the Service Provider settings of your router. The service provider is automatically detected and utilized by your router. Page 20 of 88

21 B. Wireless. Allows you to configure your router s wireless features. The Wireless also allows you to Enable/Disable the WPS setup and modify the WPS AP Pin. To configure your FG7008GR(AC) s Wireless property: 1. Select the Wireless Type that you wish to configure (e.g. 2.4GHz or 5.0GHz). 2. If you want to hide the Network from active scans, simply tick the Non-Broadcast-SSID checkbox. 3. You may designate an SSID or a Wireless Network Name for your wireless network or use the default SSID of your FG7008GR(AC). NOTE: The Default SSID and Network key for both the 2.4GHz and 5.0GHz band can be seen on the device label sticker of your device. 4. Select a Channel. NOTE: It is highly recommended to select Auto mode as your router s Channel setting. This enables your router to continuously use the least congested Wi-Fi channel at all times. Page 21 of 88

22 5. Select a Network Authentication method on the drop down list. It is highly suggested to use Mixed WPA2/WPA-PSK as its authentication. 6. Enter the preferred wireless password on the Pre-Shared Key field (if applicable). 7. Select its Encryption Type (if applicable). 8. Click the Save/Apply button to save and apply wireless settings. 9. You may change the other band s wireless properties as well. To enable or disable the WPS function: NOTE: The WPS feature is only applicable on the 2.4GHz frequency band. 1. On the WPS Setup section, choose whether to disable or enable the WPS. 2. You may also copy the WPS AP Pin for future use or change it if necessary. NOTE: If you wish to change the WPS AP Pin, you may have to use the Advanced Mode features of your router. 3. Click the Save/Apply button to apply changes. Page 22 of 88

23 Network Configuration The Home Network Configuration menu allows you to configure your router s IP Address and Subnet Mask for LAN interface. You may also configure the DHCP server and Public IP Pass Through settings of your router through this page. It has the following sections: A. Local Area Network (LAN) Setup. Allows you to configure various IP properties which will be used by your router and or implemented throughout the network. To configure the LAN Setup, you may follow the steps below: 1. Enter the preferred IP Address and corresponding subnet mask that you wish to assign to your FG7008GR(AC). NOTE: The IP Address to be specified in this area will be the new default IP Address you would be using to access your FG7008GR(AC) web user interface. Page 23 of 88

24 2. You may enable or disable IGMP Snooping and its required properties if it is required in your network. It is highly suggested to enable this if you wish to filter out multicast traffic in your network. 3. If you wish to enable or disable firewall filters specified in the Firewall Configuration, tick the Enable LAN Side Firewall. 4. If you wish to implement Static IP addressing, tick Disable DHCP Server. NOTE: By default, DHCP Server is enabled. 5. For Dynamic IP Addressing (DHCP) tick Enable and enter the Start IP and End IP Address, the correct subnet mask, and the lease time (in hours) for all connected devices. 6. If you wish to indicate a second IP address for your router, tick the Configure the second IP Address and Subnet Mask for LAN interface and define the values needed in the fields. This may come in handy when you are troubleshooting your router. 7. Click the Save/Reboot button to apply all changes. Static IP Lease List. Displays the statically assigned IP addresses in the network, each device s MAC Address and assigned IP Address can be seen in this table. It also allows you to remove reserved IP addresses as well. Page 24 of 88

25 To reserve a device: 1. Click Add Entries. 2. Enter the MAC Address of the device that you wish to reserve. 3. Enter the IP Address to be assigned to the device. 4. Click Apply/Save to reserve the device. To remove reserved devices: 1. On the Static IP Lease List table tick the Remove checkbox that corresponds to the MAC Address of the device that you wish to remove. 2. Click Remove to remove the device. B. DHCP Client. Displays the dynamically assigned IP Addresses, each devices corresponding hostname and MAC address, the type of connection (WLAN or LAN), and the lease expiry time. Page 25 of 88

26 Device Status The Device Status page briefly displays the configurations settings and the respective statuses of the FG7008GR(AC), its internet connection, and its IPTV connectivity. The Device Status page has the following submenus: System Info Internet Status IPTV Status A. System Info. Displays a brief summary of your FG7008GR(AC) s device properties such as its model, the current firmware version loaded into your router, the device s unique MAC address, the system up time, and other similar properties. Page 26 of 88

27 B. Internet Status. Displays the current status of the internet connection, the default gateway, the primary and secondary DNS, and the internet uptime. C. IPTV Status. Displays the current status of the IPTV, its MAC and IP Address, the default gateway, the primary and secondary DNS, and the DHCP lease info, and its lease expiry time. Page 27 of 88

28 Statistics The Statistics page displays the current statistics of the different connectivity available on your router such as Internet, IPTV, LAN, and WLAN. The Statistics menu has the following submenus: Internet IPTV LAN WLAN A. Internet Status. Displays the current statistics of both the received and transmitted packets of the internet connection. Page 28 of 88

29 B. IPTV. Displays the current statistics of both the received and transmitted packets of the IPTV. C. LAN. Displays the current statistics of both the received and transmitted packets of the LAN. D. WLAN. Displays the current statistics of both the received and transmitted packets of both 2.4GHz and 5.0GHz frequency bands. Page 29 of 88

30 Firewall The Firewall menu allows you to create various filters that would be implemented in the network, port forward or port trigger services or applications, add and or configure DDNS account/s, and assign a DMZ Host IP Address for your network. The Firewall Menu contains the following submenus: Outgoing IP Filtering Port Triggering Incoming IP Filtering Dynamic DNS Port Forwarding DMZ Outgoing IP Filtering. Allows you to add, configure, remove Outgoing Filters that will Block specific data traffic to and from the Internet. Page 30 of 88

31 To add an Outgoing IP filter: 1. Click the Add button. 2. Input the preferred Filter Name. 3. Determine the IP Version that the filter will use. 4. Select the Protocol. 5. Enter the Source s IP Address, and Source Port. 6. Input the Destination IP Address and Destination Port. 7. Click Save/Apply button to save changes. To remove a filter: 1. On the Filter table, tick the checkbox that corresponds to the Filter Name that you wish to remove. 2. Click Remove to remove the filter. Page 31 of 88

32 Incoming IP Filtering. Allows you to add, configure, remove Incoming Filters that will Block specific data traffic to and from the Internet. To add an Incoming IP filter: 1. Click the Add button. 2. Input the preferred Filter Name. 3. Determine the IP Version that the filter will use. 4. Select the Protocol. 5. Enter the Source s IP Address, and Source Port. 6. Input the Destination IP Address and Destination Port. 7. Select a WAN Interface/s where the filter will apply. 8. Click Save/Apply button to save changes. Page 32 of 88

33 To remove a filter: 1. On the Filter table, tick the checkbox that corresponds to the Filter Name that you wish to remove. 2. Click Remove to remove the filter. Port Forwarding. Allows you to configure your router to forward incoming and outgoing data transmissions of applications that require accessing a specific port for communication over the network or Internet. A maximum of 32 entries can be configured. To port forward a service: 1. Click the Add button. Page 33 of 88

34 2. Determine the interface that would be used. 3. You can select an service on the Select a Service drop down list (if the application needed is present). 4. If the application needed is not present on the dropdown list, you may have to select Custom Server. Enter the preferred application name on the Custom Server field. 5. Enter the External Port Start and External Port End values and determine the Protocol to be implemented. NOTE: The External Port Start/End field would immediately be used as the Internal Port Start/End field. You may also have to search for your application s corresponding port ranges. 6. Click Save/Apply button to apply changes. To remove a port forwarded service: 1. Tick the checkbox of the corresponding service that you wish to remove. 2. Click Remove to remove the port forwarded service. Page 34 of 88

35 Port Triggering. Some applications require that the remote parties open the specific ports in the router s firewall for access. For instance, an application uses port 25 for requests and port 113 for replies. If a computer on the LAN connects to port 25 on a remote server hosting this application, using Port Triggering on the router, incoming connections to port 113 (from the remote server) could be redirected to the PC that initiated the request. A maximum of 32 entries can be configured. To add a port trigger: 1. Click the Add button. Page 35 of 88

36 2. Determine the interface that would be used. 3. You can select an application on the Application drop down list (if the application needed is present). 4. If the application needed is not present on the dropdown list, you may have to select Custom Application and enter the preferred application name on the Custom Application field. 5. Enter the Trigger Port Start and Trigger Port End values and determine the Trigger Protocol to be implemented. NOTE: You may have to search for your application s corresponding port ranges. 6. Enter the Open Port Start and Open Port End values and determine the Open Protocol to be implemented. NOTE: You may have to search for your application s corresponding port ranges. 7. Click Save/Apply button to apply changes. To remove a port trigger: 1. Tick the checkbox of the corresponding application that you wish to remove. 2. Click Remove to remove the port triggered application. Page 36 of 88

37 Dynamic DNS. The router offers a Dynamic Domain Name System (DDNS) feature. DDNS lets you assign a fixed host and domain name to a dynamic Internet IP Address. It is useful when you are hosting your own website, FTP server, or other servers behind the router. Before using this feature, you need to sign up for DDNS service providers. The router supports these popular Dynamic DNS service providers: To add a DDNS account: 1. Click the Add button. 2. Select your D-DNS provider. 3. Enter the preferred Hostname. 4. Select the Interface. 5. Enter your D-DNS account s Username and password. 6. Click the Add button. Page 37 of 88

38 To remove a DDNS setting: 1. Tick the Remove box that corresponds to the DDNS Hostname that you wish to remove. 2. Click the Remove button. DMZ Host. Allows you to assign a computer as a DMZ Host. It will then receive all the data from the Internet that does not belong to the list of applications configured in Port Forwarding. To configure the DMZ host: 1. Enter the LAN IP address of the PC you wish to set as DMZ Host in the DMZ Host IP Address. 2. Click the Save/Apply button to apply changes. 3. If you need to disable the DMZ Host, simply clear the IP Address field and click the Save/Apply button. Page 38 of 88

39 Device Administration The Device Administration menu allows you to backup the current configurations set on your router, perform factory reset, load the previously saved backup configuration files, perform firmware upgrade, change the Web User Interface password, and perform factory reboot. NOTE: Upon clicking the Device Administration menu icon, you would be prompted to enter a username and password. Simply enter admin as its username and password. It has the following submenus: Backup Settings Firmware Upgrade Restore Default Reboot Update Settings User Password A. Backup Settings. Allows you to save the router s configuration as a file on your PC. To back up your router s configuration: 1. Click on the Backup Settings button. 2. Select the file folder on your PC where you want the backup file to be saved. B. Restore Default. Resets the entire router configuration back to its original default factory settings by simply clicking on the Restore Default Settings button. Page 39 of 88

40 C. Update Settings. Allows you to update the router settings from a previously stored backup file on a computer. To update the router settings: 1. Click on the Choose File button. 2. Locate the backupsettings.conf file from your computer. 3. Click Open. 4. Click on the Update Settings button. The router will update the settings according to the backupsettings.conf file and reboot. D. Firmware Upgrade. Allows you to update the current firmware available on your router. NOTE: It is STRICTLY recommended to use OFFICIAL Aztech Firmware only. These can be downloaded on the Aztech Support Website ( To upgrade the router s firmware simply do the following steps: 1. Click on the Choose File button and locate the downloaded firmware file. 2. Choose the firmware file and click OK. 3. Click the Update Firmware button. Page 40 of 88

41 E. Reboot. Saves recent changes made on the router and reboots the whole system for the new settings to take effect. Simply click the Reboot button to reboot your router. F. User Password. Allows you to change the current password set on each user account. Page 41 of 88

42 Advanced Mode Advanced Mode provides more configuration options for other router functions available in your FG7008GR(AC). To access the Advanced Web Interface: 1. Launch a Web browser (e.g. Internet Explorer, Google Chrome). 2. Type-in /admin on the address bar and then press Enter. An Authentication Window will appear. 3. Key in the default username and password: Username : admin Password : admin 4. Click Login to enter the Advanced Mode. Menus The Advanced Mode Web User Interface includes the following menus: Device Info Wireless Device Statistics Diagnostics Advanced Setup Management Security Page 42 of 88

43 Device Info Displays a brief summary of the hardware, software, WAN, the wired and wirelessly connected DHCP Clients, the ARP table, and the routing information of your router. The Device Info page has the following submenus: Device Info Summary WAN Info ARP DHCP Client Route A. Device Info Summary. Displays the both basic properties of your FG7008GR(AC) s system and WAN connection. Information such as its firmware and software version, the bootloader version, the wireless driver version, system uptime, and useful WAN information settings can be seen in this area. Page 43 of 88

44 B. WAN Info. Displays the current configuration settings on each ethernet interface. C. Route. Displays the properties of the destination IP addresses you have defined such as its subnet mask, metric, status or flag, and its interface. D. ARP. Displays the IP Addresses and the MAC addresses of all the devices directly connected (through Ethernet port) to the FG7008GR(AC). E. DHCP Client. Displays the hostname, MAC and IP address, the lease expiry time, and the connection type (LAN, WLAN 2.4GHz or 5.0GHz) of all devices that has been dynamically assigned with an IP address. Page 44 of 88

45 Statistics The Statistics page displays detailed statistical transmit and receive information regarding the LAN and WAN connection of your router. It has the following submenus. LAN WAN A. LAN. Displays detailed information regarding the packets received and transmitted throughout each interface such as the total number of bytes for multicast, and the total number of packets for multicast/unicast/broadcast. Page 45 of 88

46 B. WAN. Displays detailed information regarding the packets received and transmitted throughout each ethernet interface such as the total number of bytes for multicast, and the total number of packets for multicast/unicast/broadcast. Page 46 of 88

47 Advanced Setup Allows you to configure the ATM and PTM Settings, add WAN Interfaces, configure the DDNS settings, and other advanced properties. It has the following submenus: Layer2 Interface Routing Interface Grouping WAN DNS IP Tunnel LAN UPnP Certificate IPv6 Autoconfig DNS Proxy Power Management NAT Print Server Multicast Quality of Service Storage Service Precedence A. Layer2 Interface. Shows existing ETH WAN interfaces configured on your router. You have an option to Remove these configurations. NOTE: At least one Ethernet is needed for the layer 2 WAN interface. Page 47 of 88

48 To remove an Eth WAN interface: 1. Tick the check box of the corresponding interface/s that you wish to remove. 2. Click the Remove button to remove the selected interface/s. B. WAN. Shows existing WAN interfaces configured on your router. You have an option to Remove, and Edit WAN interface configurations. These WAN interfaces may be found useful in Port Triggering, Port Forwarding, and in other features available in your router. To add a WAN Interface: 1. Click the Add button. 2. Select an Interface then click Next. 3. Select a WAN Service Type, determine its Service Description, identify 802.1P Priority and 802.1Q VLAN ID, select a VLAN TPID and its Network Protocol then click Next. Page 48 of 88

49 4. Enter the PPP Account details as provided by your ISP. You may also opt to enable Fullcone NAT, dial on demand, PPP IP extension, PPP debug mode, Bridge PPPoE frames, IGMP Multicast Proxy, and identify a static IPv4 address. Click Next to proceed. Page 49 of 88

50 5. Specify at least one interface for the Default Gateway Interfaces column, assign preferred interfaces on the Available Router WAN Interfaces, then click Next. 6. Identify if you would be using the DNS Server Interface from available WAN interfaces, or if you would be using your preferred Static DNS IP address. Please configure the needed attributes of the selected property then click next. 7. On the WAN Setup Summary, determine if the settings identified matches the entered configuration. If settings are correct, click the Apply/Save button to finalize settings. Page 50 of 88

51 C. IPv6 LAN Auto Configuration. Allows you to specify a static LAN IPv6 address and its prefix length, enable/disable the IPV6 properties of your router such as DHCPv6 Server, RADVD, and MLD Snooping. Do take note that you have to enable the property first before you can enter or configure the parameters for the said properties D. IPv6 LAN Auto Configuration. Allows you to specify a static LAN IPv6 address and its prefix length, enable/disable the IPV6 properties of your router such as DHCPv6 Server, RADVD, and MLD Snooping. Do take note that you have to enable the property first before you can enter or configure the parameters for the said properties. Page 51 of 88

52 E. NAT. Allows you to configure the Port Forwarding, Port Triggering, and DMZ settings of your router. It has the following submenus: Port Forwarding. Port Forwarding allows you to direct incoming traffic from the Internet to a specific computer in your local network. A maximum of 32 entries can be configured. To port forward a service: a. Click the Add button. b. Determine the interface that would be used. c. You can select an service on the Select a Service drop down list (if the application needed is present). Page 52 of 88

53 d. If the application needed is not present on the dropdown list, you may have to select Custom Server. Enter the preferred application name on the Custom Server field. e. Enter the External Port Start and External Port End values and determine the Protocol to be implemented. NOTE: The External Port Start/End field would immediately be used as the Internal Port Start/End field. You may also have to search for your application s corresponding port ranges. f. Click Save/Apply button to apply changes. To remove a port forwarded service: a. Tick the checkbox of the corresponding service that you wish to remove. b. Click Remove to remove the port forwarded service. Port Triggering. Some applications require that the remote parties open the specific ports in the router s firewall for access. For instance, an application uses port 25 for requests and port 113 for replies. If a computer on the LAN connects to port 25 on a remote server hosting this application, using Port Triggering on the router, incoming connections to port 113 (from the remote server) could be redirected to the PC that initiated the request. A maximum of 32 entries can be configured. Page 53 of 88

54 To add a port trigger: a. Click the Add button. b. Determine the interface that would be used. c. You can select an application on the Application drop down list (if the application needed is present). d. If the application needed is not present on the dropdown list, you may have to select Custom Application. Enter the preferred application name on the Custom Application field. e. Enter the Trigger Port Start and Trigger Port End values and determine the Trigger Protocol to be implemented. Page 54 of 88

55 NOTE: You may have to search for your application s corresponding port ranges. f. Enter the Open Port Start and Open Port End values and determine the Open Protocol to be implemented. NOTE: You may have to search for your application s corresponding port ranges. g. Click Save/Apply button to apply changes. To remove a port trigger: a. Tick the corresponding checkbox of the application. b. Click Remove to remove the port triggered application. DMZ Host. Allows you to assign a computer as a DMZ Host. It will then receive all the data from the Internet that does not belong to the list of applications configured in Port Forwarding. To configure the DMZ host: a. Enter the LAN IP address of the PC you wish to set as DMZ Host in the DMZ Host IP Address. b. Click the Save/Apply button to apply changes. Page 55 of 88

56 c. If you need to disable the DMZ Host, simply clear the IP Address field and click the Save/Apply button. F. Quality of Service. Quality of Service or QoS provides different priorities to different applications, users, or data flows, to guarantee a certain level of performance. It has the following submenus: QoS Queue Setup. Allows you to queue services in each Ethernet Interface. A maximum of four (4) queues can be configured in each interface. QoS Classification Setup. Allows you to view and customize the rules or policies which would be implemented in QoS queues. To add a Network Traffic Class Rule: a. Click the Add button. Page 56 of 88

57 b. Enter the preferred Traffic Class Name. c. Enter the Rule Order priority and identify its Rule Status. d. Determine its Class Interface, its Ether Type, and determine the Source/Destination MAC Address/MAC. e. Identify the Class Queue. f. Determine the DSCP, 802.1p priority, and Rate Limit value. g. Click the Apply/Save button to proceed. Page 57 of 88

58 G. Dynamic DNS. Allows you to configure the DNS Server settings, and add/configure/remove DDNS accounts. It has the following submenus: DNS Server. Allows you to select a DNS server interface/s from available WAN interfaces and prioritize selected interfaces according to the order specified, or use a static DNS IP address for your DNS, and other similar settings. Dynamic DNS. The router offers a Dynamic Domain Name System (DDNS) feature. DDNS lets you assign a fixed host and domain name to a dynamic Internet IP Address. It is useful when you are hosting your own website, FTP server, or other servers behind the router. Before using this feature, you need to sign up for DDNS service providers. The router supports these popular Dynamic DNS service providers: Page 58 of 88

59 To add a DDNS account: 1. Click the Add button. 2. Select your D-DNS provider. 3. Enter the preferred Hostname. 4. Select the Interface. 5. Enter your D-DNS account s Username and password. 6. Click the Add button. To remove a DDNS setting: 1. Tick the Remove box that corresponds to the DDNS Hostname that you wish to remove. 2. Click the Remove button. Page 59 of 88

60 H. UPnP. Allows you to enable the Universal Plug and Play feature of your FG7008GR(AC). The UPnP feature allows an easier means of device discovery in your network (e.g. network printer etc.). I. DNS Proxy. Allows you to enable and configure the DNS proxy features of your FG7008GR(AC) such as the Broadband router s preferred hostname, and the domain name of the LAN network that you wish to assign. J. Print Server. Allows you to enable the Print Server features of the FG7008GR(AC). To use the print server, you need to accomplish the following tasks: NOTE: To change printer server settings, you must first tick the checkbox Enable on-board print server. 1. Install the printer drivers on the computer. 2. Enable the FG7008GR(AC) for Print Server. 3. Add a network printer. Page 60 of 88

61 Install the Printer Driver Printers using the USB port come with a software installation CD for installing printer drivers and applications. The drivers for the printers must be installed on the computer first to prepare it for use after connecting it to your FG7008GR(AC). Refer to the printer s documentation on how to install the drivers. To Enable the Print Server Application 1. Open you Internet browser and go to Advanced Mode. 2. Click on Advanced Setup then go to Print Server. 3. Click Enable on-board print server. 4. Input the Printer Name and Printer Make and Model on the fields. 5. To commit and save the changes, click on Save/Apply button. Connecting the Printer 1. Turn OFF the FG7008GR(AC). 2. Connect the Printer on the USB port and switch it ON. To Add a Network Printer For Windows 7 1. Click on the Start Button> Control Panel. Page 61 of 88

62 2. On Devices and Printers Category, Click on the Add a Printer link. 3. On the Add printer window, click on the Add a network, wireless or Bluetooth printer button. 4. Your computer would automatically search for connected printers. Click on Stop on Searching for available printers page. 5. Click on The printer that I want isn t listed button. Page 62 of 88

63 6. Click on Select a shared printer by name on the Find a printer by name on TCP/IP address, and input the following URL on the field and click on Next. This is the printer name that you've set earlier 7. Once the computer detects the printer on the Print Server, it will ask for the printer manufacturer and model; a list of printers will be shown. Select your printer from the list and click OK. Page 63 of 88

64 8. Click Next on the Type a Printer Name window. 9. To print a test page click on Print a test page button on the confirmation screen, and click Finish to complete the installation. Notes: 1. USB Printers that supports IPP Internet Printing Protocol are the only printers that will work with the Print Server application on the FG7008GR(AC). Consult the printer manufacturer for more information about your printer. 2. Scanning, Faxing and Photocopying functions on Multifunction printers are currently not supported on the FG7008GR(AC). Print function however is the only feature Page 64 of 88

65 that will work on these printer types when connected to the FG7008GR(AC) router. 3. Refrain from connecting a USB Hub on the USB port of the FG7008GR(AC). K. Storage Service. Allows you to view a brief summary of the directly connected storage devices in your FG7008GR(AC). It has the following submenus Storage Device Info. Displays a summary of the directly connected storage devices in the FG7008GR(AC). Info such as the volume name, the file system, and the total and used space can be seen in this area. User Accounts. Allows you to define a username and password for the storage device/s connected to your FG7008GR(AC). L. Interface Grouping. Allows you to group multiple LAN interfaces into one single group, wherein each group would be working as an independent network. NOTE: By default, all interfaces belong to the Default group. Page 65 of 88

66 To add an interface group: a. Click the Add button. b. Enter your preferred Group Name. c. Define the LAN Interfaces from the Available LAN interfaces list that will be added to the group. d. Determine the DHCP Vendor IDs which would define other clients that you would like to be added to the group. e. Click Apply/Save to apply the preferred changes. f. Reboot the router for the settings to take place. Page 66 of 88

67 M. IP Tunnel. Allows you to configure the IP tunneling properties of both IPv6 and IPv4. It has the following submenus: IPv6inIPv4. IPv4inIPv6. N. Certificate. Allows you to view, remove, add, and import, both local and trusted certificates. Local Certificates. Allows you to view, create, and import local certificates. These certificates are used by peers to verify your identity. Trusted CA. Allows you to view, add, or remove certificates trusted certificates. These certificates are used by your router to verify peers certificates. O. Power Management. Allows you to control hardware modules for effective power consumption. It is best to enable all power management features for the best power efficient performance. Page 67 of 88

68 P. Multicast Precedence. Allows you to enable the Multicast Precedence property of your router, and configure the default IGMP and MLD (for IPv6) protocol settings set on your router. Page 68 of 88

69 Security The Security menu allows you to create various filters that would be implemented in the network such as incoming and outgoing IP filters, access time restriction, and URL filtering. It has the following submenus: Outgoing IP Filtering Access Time Restriction Incoming IP Filtering URL Filtering A. Outgoing IP Filtering. Allows you to add, configure, remove Outgoing Filters that will Block specific data traffic to and from the Internet. Page 69 of 88

70 To add an Outgoing IP filter: 1. Click the Add button. 2. Input the preferred Filter Name. 3. Determine the IP Version that the filter will use. 4. Select the Protocol. 5. Enter the Source s IP Address, and Source Port. 6. Input the Destination IP Address and Destination Port. 7. Click Save/Apply button to save changes. To remove a filter: 1. On the Filter table, tick the checkbox that corresponds to the Filter Name that you wish to remove. 2. Click Remove to remove the filter. Page 70 of 88

71 B. Incoming IP Filtering. Allows you to add, configure, remove Incoming Filters that will Block specific data traffic to and from the Internet. To add an Incoming IP filter: 1. Click the Add button. 2. Input the preferred Filter Name. 3. Determine the IP Version that the filter will use. 4. Select the Protocol. 5. Enter the Source s IP Address, and Source Port. 6. Input the Destination IP Address and Destination Port. 7. Select a WAN Interface/s where the filter will apply. 8. Click Save/Apply button to save changes. Page 71 of 88

72 To remove a filter: 1. On the Filter table, tick the checkbox that corresponds to the Filter Name that you wish to remove. 2. Click Remove to remove the filter. C. Access Time Restriction. Allows you to add daily time restrictions to specific device/s currently connected to the Router (wirelessly or wired). To add an access time restriction: 1. Click the Add button. 2. Enter the Username where the adding of restriction rule would be registered to. This could be any Username that will help identify who added the specific restriction. 3. Determine the device where the time restriction would apply. This could either be your own IP address, or other MAC addresses. All connected devices (wired or wireless) MAC Address would be seen in this drop down list. If the device s MAC Address is not present, you Page 72 of 88

73 may have to identify the device s MAC address on the Other MAC Address Field. To know your device s MAC Address : a. Open the Command Prompt. b. Type in ipconfig/all and locate the MAC Address label generated on the screen. 4. Tick the checkboxes of the Days of the Week where you wish to apply the restriction. 5. Identify the Start and End Blocking time that would apply for each day. 6. NOTE: The Start and End Blocking time fields only supports a 24-Hour Format, and requires a colon (:) to separate the hours from minutes. 7. Click Apply to finalize the restriction. D. URL Filter. Allows you to exclude or include URL filters that would be accessible/inaccessible throughout the network. E. URL Filter. Allows you to exclude or include URL filters that would be accessible/inaccessible throughout the network. To add a URL Filter: 1. Select a URL List type. 2. Click the Add button. Page 73 of 88

74 3. Enter the URL Address that you wish to filter. 4. Enter the Port Number (by default this is set as 80). 5. Click the Apply/Save button to save and apply the changes. Page 74 of 88

75 Wireless The Wireless menu in advanced mode allows you to fully configure the overall features provided by the 2.4GHz and the 5.0GHz wireless frequency bands. It has the following submenus: A. 2.4GHz. Allows you to configure the overall properties of the 2.4GHz wireless frequency band. It has the following submenus: Basic Advanced Security Station Info Wireless Bridge Page 75 of 88

76 Basic. Allows you to configure the basic features of the wireless LAN interface such as the enabling/disabling of the wireless interface and multicast forwarding, changing of wireless SSID Security. Allows you to configure the security features of the wireless LAN interface s different SSIDs, and its WPS properties. Page 76 of 88

77 Bridge. Allows you to configure the wireless bridge features of the wireless LAN interface. Enabled. Enables wireless bridge restriction, with bridges selected in Remote Bridges having access. Disabled. Disables bridge restriction. All wireless bridges will be granted access. To configure the wireless bridge: 1. Select the Bridge Restriction. 2. Input the Remote Bridges MAC Addresses. 3. Click Apply/Save to save and apply changes. Advanced. Allows you to configure the Advanced features of the wireless LAN interface. You can select a particular channel on which to operate for the transmission to consistently stay on a particular speed, set preferred fragmentation/rts threshold, identify wakeup intervals for clients in power save mode, determine a beacon interval for the access point, and other advanced wireless properties. Page 77 of 88

78 Authenticated Stations. Provides a brief table of all the wirelessly connected devices to the 2.4GHz band, each devices MAC address, the SSID where it is currently connected to, and the interface it is currently using. Page 78 of 88

79 B. 5.0GHz. Allows you to configure the overall properties of the 5.0GHz wireless frequency band. It has the following submenus: Basic. Allows you to configure the basic features of the wireless LAN interface such as the enabling/disabling of the wireless interface, hiding the wireless network from active scans, setting or changing thr wireless network name, and other similar activities. Advanced. Allows you to configure the Advanced features of the 5.0GHz wireless LAN interface. You can select a particular channel on which to operate, identify the DTIM interval, and determine a beacon interval for the 5.0GHz frequency band. Authenticated Stations. Provides a brief table of all the wirelessly connected devices to the 5.0GHz band, each devices MAC address, the SSID where it is currently connected to, and the interface it currently using. Page 79 of 88

80 Diagnostics The Diagnostics menu allows you to perform diagnostic tests on all the ports of your FG7008GR(AC) including its wireless connection. It has the following submenus: A. Diagnostics. Displays the status of all ports (Ethernet, WAN, and USB), including the status of your wireless connectivity. B. Ethernet Link OAM. Allows you to enable/disable Ethernet service OAM (802.1ag / Y.1731), and loop back and link trace tests which will allow you to check the overall status and performance of all Ethernet ports. Page 80 of 88

81 Management The Management menu page allows you to perform configuration backup, settings update, and default restore. It also allows you to view the system and security logs, change the internet time, configure the access controls, change the passwords currently set in your router, perform firmware upgrades, and device rebooting. It has the following submenus: Settings Access Control System Log Passwords Security Log Firmware Upgrade Internet Time Reboot A. Settings. Allows you to do configuration backup, settings update, and reset the device to its factory default settings. It has the following submenus: Backup. Allows you to backup the current configuration settings of your router to a backupsettings.conf file which you can use in updating the setting of your router. To backup the settings as a configuration file saved on your PC: a. Click the Backup button. Page 81 of 88

82 b. Select the folder where you want to save the file and key in the file name under which you want to save the settings. NOTE: The default file name is backupsettings.conf. Update. Allows you to revert to the previous configurations of your router that you have backed up. Please take note that you need to have a backup file first before you can Update the settings. To import a previously saved configuration file from your PC and update the settings of your router: a. Click Choose File then locate the backupsettings.conf upgrade file. b. Click the Update Settings button. Restore Default. Allows you to restore or revert your router s current settings to its factory defaults. To restore your router to its factory default settings: a. Click the Restore button. b. When prompted, click OK. Page 82 of 88

83 B. System Log. Allows you to view and configure the System Logs of your router. This can be useful when you want to keep track of the current activities or changes made by and in your router. C. Security Log. Allows you to view the security log and configure the security log options. D. Internet Time. Allows you to automatically synchronize the router s time configuration to preferred NTP time servers, and set time zone offset that the router will use. E. Access Control. Allows you to enable or disable services from being used on the WAN interface. Page 83 of 88

84 F. Passwords. Allows you to change the current password implemented in each User Account level. By default, the only accessible Account Levels are Admin and Support, both of which would be using the password: Admin. The user name Admin has unrestricted access of all the features available in your router. The user name Support is used to allow an ISP technician to access your DSL Router for maintenance and to run diagnostics. Old Password : admin The username User can access the DSL Router, view configuration settings and statistics, as well as, update the router's software. Old Password : None (Leave it Blank) The username Guest is only capable of viewing the Basic mode of the Web User Interface. Old Password : None (Leave it Blank) Note: Password cannot contain space (e.g. Password 123, admin 123). Page 84 of 88

85 G. Firmware Upgrade. Allows you to update the firmware of your router. It is highly recommended to ONLY UPDATE your router using OFFICIALLY RELEASED Aztech firmware downloadable from our Aztech Support Site ( H. Reboot. This feature allows your router to enable new network configurations to take effect or to clear problems with the router s network connection. Page 85 of 88

86 Safety Precautions Do not open, service, or change any component. Only qualified technical specialists are allowed to service the equipment. Observe safety precautions to avoid electric shock Check voltage before connecting to the power supply. Connecting to the wrong voltage will damage the equipment. Page 86 of 88

87 Page 87 of 88

88 Copyright 2014 Aztech Technologies Pte Ltd ( CRN: M ). All rights reserved. Page 88 of 88

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