What is Continuing NHS Healthcare?
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1 Easy Read What is Continuing NHS Healthcare? Leaflet 3: Reviewing your care and support This is an Easy Read version of Continuing NHS Healthcare for Adults in Wales: What receiving CHC funded services means for you. July 2014
2 How to use this document This is an Easy Read version. The words and their meaning are easy to read and understand. You may need help and support to read and understand this document. Ask someone you know to help you. Some words may be difficult to understand. These are in bold blue writing and have been explained in a box beneath the word. If any of the words are used later in the booklet they are shown in normal blue writing. If you see words in normal blue writing, you can look up what they mean in Hard words on page 15. Where the document says we, this means NHS Wales. To get more copies of this Easy Read version please contact: Welsh Government Health Enquiries Mailbox, Welsh Government Building, Cathays Park, Cardiff, CF10 3NQ Phone: health.enquiries@wales.gsi.gov.uk This document was made into Easy Read by Learning Disability Wales using Photosymbols 5. Page 2
3 Contents Page How to use this document...2 Introduction...4 What is Continuing NHS Healthcare?...5 What if my health needs change?...8 What happens at a review meeting?...10 The decision...12 What to do if you think your needs have changed...14 Care Co-ordinator contact details...14 Hard words...15 Page 3
4 Introduction All of us need support to look after our health. This support comes from the National Health Service (NHS). The National Health Service (NHS) looks after our physical and mental health our bodies and our minds. The NHS provides services like: hospitals clinics health centres Community Mental Health Teams. Most NHS services are free. Page 4
5 What is Continuing NHS Healthcare? Some people need a lot of support with their health because they: are very ill have had an accident are disabled. Some of the things they may need help with include: breathing eating and drinking Page 5
6 taking medicines walking their memory or thinking. If you have a lot of health needs, you may be able to get Continuing NHS Healthcare (CHC). Continuing NHS Healthcare means the NHS will pay for your care and support. The care and support is free. Page 6
7 This leaflet explains what happens when you apply for Continuing NHS Healthcare. It tells you: how your health needs will be tested and about the meeting to decide if the NHS should pay for your care and support. For more information on Continuing NHS Healthcare please ask for: Leaflet 1 : A step by step guide to Continuing NHS Healthcare. Page 7
8 What if my health needs change? Health needs are always changing. If you have been very ill or had an accident, you may need less support because you are getting better. If you have a long term health problem you may need more support. This support could be for the rest of your life. Some disabilities get worse over time. And could mean you need more support. It is important to check that your care and support is still meeting your needs. Page 8
9 To do this we will: 1. Hold an assessment to check your if your health needs have changed An assessment gathers lots of information so we can understand something better. It helps us make better decisions. For example if different people share information about your health, they will have a better understanding of your needs. 2. Invite you to a review meeting Your first review meeting will be in the first 3 months after you get Continuing NHS Healthcare. After this we will have a review meeting with you once a year. We may need to check your health needs more than once a year. Page 9
10 What happens at a review meeting? Each year, your Care Co-ordinator will invite you to a meeting to talk about your care and support. The Care Co-ordinator will help you through the assessment. They will make sure you have the information you need. They will answer any questions you have. Please ask if you do not know who this is. The review meeting will be like the meeting where we first told you that you can get Continuing NHS Healthcare. You can ask for a family member or advocate to support you. An advocate can explain things. They can help you speak up at the meeting, or speak up for you if you want them to. People who look after you will also be at the meeting. Page 10
11 The meeting will find out if: your health needs have changed your care and support still meets your needs your care and support needs to be changed. For example do you need more support? Less support? Different support? During your review you: will be told what is happening can say what you think your needs are can ask questions. Page 11
12 The decision You will be told if you still get Continuing NHS Healthcare. Yes: You can still get Continuing NHS healthcare The NHS will still pay for your care and support. Any changes to your care and support will be explained to you. Your next review will be in 1 year, or sooner if your health needs change. Page 12
13 No: Your Continuing NHS Healthcare will be stopped If you live at home: Your care and support may be provided by both the NHS and Social Services. Any NHS support will continue to be free. You may have to pay for support from Social Services. If you live in a Nursing Home: You will get Funded Nursing Care if you need to be looked after by a nurse. Funded Nursing Care is extra money to pay for nursing care if you live in a Nursing Home. Your Care Co-ordinator will explain how much you will have to pay for your services. Page 13
14 What to do if you think your needs have changed If you think your health needs have changed or you need to speak to someone before your next review, please contact your Care Co-ordinator. Your Care Co-ordinator is: Contact details Telephone: Page 14
15 Hard words Advocate An advocate explains things to you. They help you to speak up for yourself or speak up for you if you want them to. Assessment An assessment gathers lots of information so you can understand something better. It helps you make better decisions. For example if different people share information about your health, they will have a better understanding of your needs. Care Co-ordinator The Care Co-ordinator will help you through the assessment. They will make sure you have the information you need. They will answer any questions you have. Continuing NHS Healthcare Continuing NHS Healthcare means your care and support needs are paid for by the NHS. Funded Nursing Care Funded Nursing Care is extra money to pay for nursing care if you live in a Nursing Home. NHS or National Health Service The NHS or National Health Service looks after our physical and mental health our bodies and our minds. Page 15
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