MHCC Select 2008/2011 CCHIT EHR Vendors

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1 MHCC Select 2008/2011 CCHIT EHR Vendors Reference Report: Aggregate results of survey responses

2 Reference Survey How long have you used the EHR from [Vendor s Name]? (months/years) The following questions are rated 1-5, where 1=poor, 2=fair, 3=good, 4=very good, and 5=excellent. How would you rate benefit of the EHR to your practice? N/A Using the same 1-5 scale, how would you rate your satisfaction with the EHRs ability to: 1)Review patient charts N/A 2)Update and document in patient charts N/A 3)Order tests and review results N/A 4)Prescribe electronically N/A 5)Clinical decision support (e.g., drug warnings, preventative care reminders, etc.) N/A 6)Clinical/quality reporting (e.g., pay-for-performance, Bridges to Excellence, etc.) N/A Again, using the same 1-5 scale, how would you rate the vendor on: 1)Implementation N/A 2)Training N/A 3)Support N/A 4)Service N/A Would you purchase this system again? Yes No Would you purchase from the same vendor again? Yes No

3 Product Evaluations Aggregate of survey responses

4 StreamLineMD How long have you used the EHR? Average Months

5 How would you rate the benefit of the EHR for your practice? 3.6

6 NextTech How would you rate your satisfaction with the EHRs ability to review patient charts? 4.9

7 Cinnexin How would you rate your satisfaction with the EHRs ability to update and document in patient charts?

8 Total OutSoruce How would you rate your satisfaction with the EHRs ability to order tests and review results?

9 How would you rate your satisfaction with the EHRs ability to prescribe electronically?

10 How would you rate your satisfaction with the EHRs ability regarding clinical decision support? (e.g., drug warnings, preventative care reminders)

11 Agstha Health Mgmt. Total Outsource How would you rate your satisfaction with the EHRs ability for clinical and quality reporting? (e.g., physician analysis of patient population, P4P, Bridges to Excellence, etc.)

12 Vendor Evaluations Aggregate of survey responses

13 How would you rate the vendor on implementation?

14 How would you rate the vendor on training?

15 How would you rate the vendor on support?

16 How would you rate the vendor on service?

17 Would you purchase this system again? 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Yes No

18 Would you purchase from the same vendor again? 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Yes No

19 For more information visit: Contact: Cindy Friend, RN, BSN, MSN, MBA/HCA Chief, Policy Development, Health IT Maryland Health Care Commission

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