The U.S. Department of Transportation s Aviation Consumer Protection Program
|
|
|
- Lesley Morrison
- 8 years ago
- Views:
Transcription
1 The U.S. Department of Transportation s Aviation Consumer Protection Program Presented To: Customer Complaints Conference Georgetown University, Washington, DC December 4, 2009 Norman A. Strickman Director, Aviation Consumer Protection Division Office of Aviation Enforcement and Proceedings Office of the General Counsel U.S. Department of Transportation BOEING is a trademark of Boeing Management Company. Copyright 2006 Boeing. All rights reserved AVICI_Welcome_1
2 2 Office of Aviation Enforcement and Proceedings Staffing & Structure: Aviation Consumer Protection Division Staff of 18 (Analysts/investigators, support) Legal Division Staff of 23 (Attorneys, support) Jurisdiction: Air Transportation Direct (airlines) and Indirect Air Carriers Ticket Agents
3 Aviation Consumer Protection Division Responsibilities 3 The Aviation Consumer Protection Division deals with aviation passenger service issues. We do not handle: Aviation Safety (this is regulated by the Federal Aviation Administration) Aviation Security (this is administered by the Transportation Security Administration)
4 4 Aviation Consumer Protection Division Primary Duties: Assisting airline passengers with complaints and inquiries Educating the public Providing guidance to airlines, Congress, media, academics, foreign governments Monitoring airline service quality Helping to develop rules Assisting the Legal Division in investigating possible violations of aviation consumer rules
5 We Accept Consumer Complaints and Inquiries via Letter, Fax, Phone, TTY, and Web Form 5 We receive complaints about: U.S. and foreign airlines Domestic and international itineraries Scheduled and charter service Passengers record phone complaints in a voic system Complaints can be submitted electronically from our web site Passengers with disabilities: Toll-free telephone hotline and TTY line
6 6 Processing Consumer Complaints All complaints are reviewed by analysts and entered and tracked in a computer database All complaints are referred to the airline for follow-up with the consumer Department of Transportation s follow-up with airlines and complainants is primarily limited to regulated areas Violations of regulations are pursued by aviation enforcement attorneys
7 Air Travel Consumer Report is a monthly publication with statistics on: 7 Delayed and canceled flights Mishandled baggage Oversales Consumer complaints Security complaints reported to TSA Loss, injury or death of pets
8 8 Complaints by Type All Airlines Flight Problems (e.g., canceled/delayed flights) Type CY 2007 CY 2008 CY 2009 (January September) 4,465 (34%) 3,247 (30%) 1,630 (24%) Baggage 2,894 (22%) 2,081 (20%) 1,189 (18%) Customer Service 1,365 (10%) 1,333 (12%) 863 (13%) Reservations & Ticketing 1,495 (11%) 1,404 (13%) 1,065 (16%) Refunds 1,024 (8%) 804 (8%) 534 (8%) Other (e.g., oversales, disability, discrimination, frequent-flyer programs) 1,925 (15%) 1,778 (17%) 1,394 (21%) Total 13,168 (100%) 10,647 (100%) 6,675 (100%)
9 9 Legal Division Enforcement of Economic Regulations Governing Air Carriers and Ticket Agents
10 Enforcement Processes Sources of investigations: Complaints Referrals from FAA or other DOT offices On the Aviation Enforcement office s initiative. Tools: subpoenas, orders for special reports, authority to inspect airline records. Enforcement action: Warning letter Cease-and-Desist Order and/or civil penalty (up to $27,500 per violation). Accomplished via settlement or litigation. 1/1/ /30/2009 ($27M fines assessed) Suspension, revocation, ban from industry 10
11 11 DOT Airline Consumer Protection Initiatives On-site investigations of airlines to evaluate their compliance with consumer rules. Recent enforcement action against carriers. Unrealistic scheduling: continuing investigation of chronic delays at large carriers. Consumer Notice of Proposed Rulemaking Require air carriers to respond to consumer problems. Declare the operation of flights that remain chronically delayed to be an unfair and deceptive practice and an unfair method of competition. Require air carriers to publish delay data on their Web sites. Require air carriers to adopt customer service plans, incorporate these in their contracts of carriage, and audit their adherence to their plans. Require air carriers to adopt contingency plans for lengthy tarmac delays and to incorporate these plans in their contract of carriage.
12 12 Our Goal Fair treatment for air travelers
The US Department of Transportation Office of Aviation Enforcement and Proceedings
The US Department of Transportation Office of Aviation Enforcement and Proceedings Presented To: National Civil Rights Training Conference for Airports Arlington, VA August 28, 2012 Presented By: Lisa
Customer Service Plan. (Issued in Compliance with 14 CFR Part 259)
Customer Service Plan (Issued in Compliance with 14 CFR Part 259) Fiji Airways, in compliance with 14 CFR Part 259, has adopted this customer service plan to monitor the effects of irregular flight operations
Customer Service Plan
TAP Portugal s aims to address the key service elements of the new rules put forth by the U.S. Department of Transportation (DOT) that most affect our customers. This Plan applies with respect to TAP Portugal
GENERAL TERMS AND CONDITIONS OF SALE AND USE OF THE DREAMJET WEBSITE
GENERAL TERMS AND CONDITIONS OF SALE AND USE OF THE DREAMJET WEBSITE Article 1 Subject matter and scope DreamJet SAS is a simplified company limited by shares with a single shareholder, whose registered
DOT REGULATIONS AS TO PASSENGER DELAYS AND RIGHTS, AND THEIR RAMIFICATIONS Katherine A. Staton, Esq. Partner, Jackson Walker L.L.P.
DOT REGULATIONS AS TO PASSENGER DELAYS AND RIGHTS, AND THEIR RAMIFICATIONS Katherine A. Staton, Esq. Partner, Jackson Walker L.L.P. I. THE HISTORY BEHIND THE TARMAC DELAY REGULATIONS On April 29, 2010,
This SAS Plan is adopted for all scheduled flights operated by SAS to and from the US.
SAS Customer Service Plan - 02-02 2012 Scandinavian Airlines System (SAS) s Customer Service Plan describes SAS s customer service commitments consistent with US Department of Transportation regulations.
UNITED STATES OF AMERICA DEPARTMENT OF TRANSPORTATION OFFICE OF AVIATION ENFORCEMENT AND PROCEEDINGS WASHINGTON, DC.
UNITED STATES OF AMERICA DEPARTMENT OF TRANSPORTATION OFFICE OF AVIATION ENFORCEMENT AND PROCEEDINGS WASHINGTON, DC April 28, 2010 Answers to Frequently Asked Questions Concerning the Enforcement of the
The airline industry has some unique features that make it far more likely to abuse passengers through lack of competition including:
February 7, 2014 William H. Stallings, Chief Transportation, Energy & Agriculture Section Antitrust Division United States Department of Justice 450 Fifth Street, NW, Suite 8000 Washington, DC 20530 Re:
UNITED STATES OF AMERICA DEPARTMENT OF TRANSPORTATION OFFICE OF THE SECRETARY WASHINGTON, D.C.
Order 2013-11-14 UNITED STATES OF AMERICA DEPARTMENT OF TRANSPORTATION OFFICE OF THE SECRETARY WASHINGTON, D.C. Issued by the Department of Transportation On the Twentieth day of November, 2013 BestCare
ALERT. Consumer Protection and Unfair Competition Law
Consumer Protection and Unfair Competition Law LOEB & LOEB adds Knowledge. ALERT April 2010 Updated Summary of Proposed California Debt Settlement Act (AB 350) By Michael L. Mallow and Michael A. Thurman
Saudi Arabian Airlines Customer Service Plan
Saudi Arabian Airlines Customer Service Plan This Plan is adopted for all scheduled and public charter flights operated by Saudi Arabian Airlines. Our goal is to make every flight a safe and pleasant experience
CONDITIONS OF CONTRACT
NOTICE : if the passenger s journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention may be applicable and the Convention governs and in most
Customer Service Plan
Customer Service Plan Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V., d/b/a Volaris, seeks to reach our Customers satisfaction and offer them a unique flight experience. This is the reason
GAO AVIATION SAFETY. FAA s Use of Emergency Orders to Revoke or Suspend Operating Certificates
GAO United States General Accounting Office Testimony Before the Subcommittee on Aviation, Committee on Transportation and Infrastructure, House of Representatives For Release on Delivery Expected at 9:30
AVIATION REGULATORY UPDATE
MERGER WATCH: UPDATE ON US AIRWAYS / AMERICAN AIRLINES MERGER Texas Withdraws from Suit On October 1, 2013, the state of Texas withdrew from the pending antitrust lawsuit filed by the U.S. Department of
Nonprofit Directors & Officers Liability Insurance
Nonprofit Directors & Officers Liability Insurance CLAIMS MADE WARNING FOR APPLICATION THIS PROPOSAL FORM IS FOR A CLAIMS MADE AND REPORTED POLICY, RELATING TO CLAIMS MADE AGAINST THE INSUREDS DURING THE
The Unfriendly Skies. Five Years of Airline Passenger Complaints to the Department of Transportation
The Unfriendly Skies Five Years of Airline Passenger Complaints to the Department of Transportation The Unfriendly Skies Five Years of Airline Passenger Complaints to the Department of Transportation Laura
Air Medical Services
Air Medical Services An Independent Licensee of the Blue Cross and Blue Shield Association. Air Medical Services from Blue Cross and Blue Shield of Alabama provides access to air ambulance transportation.
B E S T P R A C T I C E S
Conference of State Bank Supervisors Consumer Complaint Management B E S T P R A C T I C E S CONSUMER COMPLAINT MANAGEMENT: BEST PRACTICES HANDBOOK T A B L E O F C O N T E N T S Introduction and Purpose...
AIR PASSENGER RIGHTS EU COMPLAINT FORM
AIR PASSENGER RIGHTS EU COMPLAINT FORM THIS FORM CAN BE USED TO LODGE A COMPLAINT WITH AN AIRLINE AND/OR A NATIONAL ENFORCEMENT BODY. Passenger rights in case of denied boarding, downgrading, cancellation
LAW FIRMS ERRORS & OMISSIONS APPLICATION
APPLICANT S INFORMATION: LEGAL NAME OF FIRM: BUSINESS ADDRESS: COUNTY: DATE FIRM ESTABLISHED: LAW FIRMS ERRORS & OMISSIONS APPLICATION WEB ADDRESS: DATE PRESENT OWNERSHIP ASSUMED CONTROL: Corporation Individual
AFRAA AIRLINE PASSENGER SERVICE COMMITMENT
AFRAA AIRLINE PASSENGER SERVICE COMMITMENT PREAMBLE African Airlines members of African Airlines Association (AFRAA) have developed the Airline Passenger Service Commitment following consultation with
ARCH CANOPY POLICY FOR NONPROFIT ORGANIZATIONS SM APPLICATION
ARCH CANOPY POLICY FOR NONPROFIT ORGANIZATIONS SM APPLICATION NOTICE: THE LIABILITY COVERAGE PARTS OF THIS POLICY PROVIDE CLAIMS MADE COVERAGE. EXCEPT AS OTHERWISE PROVIDED, SUCH COVERAGE APPLIES ONLY
DOJ Guidance on Use of the False Claims Act in Health Care Matters
DOJ Guidance on Use of the False Claims Act in Health Care Matters The following document is a public document published by the Department of Justice at www.usdoj.gov/dag/readingroom/chcm.htm. U.S. DEPARTMENT
BANKING AND INSURANCE
Mission The mission of the Department of Banking and Insurance is to regulate the banking, insurance and real estate industries in a professional and timely manner that protects and educates consumers
Admiral Insurance Company
Executive Liability Insurance Proposal Form for Employment Practices Liability CLAIMS MADE WARNING FOR APPLICATION: This Proposal Form is for a Claims Made and Reported Policy, relating to claims made
August 23, 2002. Critical Air Medicine, Inc. Corporate Headquarters Attn: Sagi Kfir, Esq. General Counsel 4141 Kearny Villa Road San Diego, CA 92123
August 23, 2002 Critical Air Medicine, Inc. Corporate Headquarters Attn: Sagi Kfir, Esq. General Counsel 4141 Kearny Villa Road San Diego, CA 92123 Re: City of Austin, Texas Ordinance - Cease and Desist
Airline Quality Rating 2012
Airline Quality Rating 2012 Dr. Brent D. Bowen College of Technology Department of Aviation Technology Purdue University Dr. Dean E. Headley W. Frank Barton School of Business Department of Marketing Wichita
CAUSES OF AIRCRAFT ACCIDENTS
CAUSES OF AIRCRAFT ACCIDENTS 10 th Week (9.00 am 10.30 am) 3 rd Oct 2009 (Friday) COURSE : DIPLOMA IN AVIATION MANAGEMENT MODULE : AVIATION SAFETY AND SECURITY (AVS 2104) 1 LEARNING OBJECTIVES Understand
AGENCY: National Highway Traffic Safety Administration (NHTSA), Department of
This document is scheduled to be published in the Federal Register on 02/04/2016 and available online at http://federalregister.gov/a/2016-02101, and on FDsys.gov DEPARTMENT OF TRANSPORTATION National
AIRLINE PASSENGER SERVICE COMMITMENT 28 March 2001
AIRLINE PASSENGER SERVICE COMMITMENT 28 March 2001 PREAMBLE Airlines in Europe have developed the Airline Passenger Service Commitment following consultation with representatives of Air Travellers, European
HIPAA POLICIES & PROCEDURES AND ADMINISTRATIVE FORMS TABLE OF CONTENTS
HIPAA POLICIES & PROCEDURES AND ADMINISTRATIVE FORMS TABLE OF CONTENTS 1. HIPAA Privacy Policies & Procedures Overview (Policy & Procedure) 2. HIPAA Privacy Officer (Policy & Procedure) 3. Notice of Privacy
EZ RENEWAL APPLICATION FOR LAWYERS PROFESSIONAL LIABILITY INSURANCE ABOUT THE FIRM RENEWAL INFORMATION
EZ RENEWAL APPLICATION FOR LAWYERS PROFESSIONAL LIABILITY INSURANCE THE POLICY YOU ARE APPLYING FOR IS A CLAIMS-MADE AND REPORTED POLICY, AND SUBJECT TO ITS PROVISIONS, APPLIES ONLY TO ANY CLAIM BOTH FIRST
2. APPLICABILITY. This AC provides information for any person who engages in public aircraft operations (PAO) as defined by the statute.
U.S. Department of Transportation Federal Aviation Administration Advisory Circular Subject: Public Aircraft Operations Date: 2/12/14 Initiated by: AFS-800 AC No: 00-1.1A Change: 1. PURPOSE. This advisory
HIPAA Privacy and Security Changes in the American Recovery and Reinvestment Act
International Life Sciences Arbitration Health Industry Alert If you have questions or would like additional information on the material covered in this Alert, please contact the author: Brad M. Rostolsky
LOCAL INTERNATIONAL CHARTER TARIFF CONTAINING RULES, RATES AND CHARGES APPLICABLE TO THE CHARTER OF AIRCRAFT FOR THE
Title Page CONTAINING RULES, RATES AND CHARGES APPLICABLE TO THE CHARTER OF AIRCRAFT FOR THE TRANSPORTATION OF PASSENGERS AND BAGGAGE OR GOODS BETWEEN POINTS IN CANADA ON THE ONE HAND AND POINTS OUTSIDE
Service and Assistance Animals in Oregon
FIRST EDITION Service and Assistance Animals in Oregon 2013 Disability Rights Oregon Address: 610 SW Broadway, Suite 200, Portland OR 97205 Voice: 503-243-2081 or 1-800-452-1694 Fax: 503-243-1738 E-mail:
Connecticut Carpenters Health Fund Privacy Notice
Connecticut Carpenters Health Fund Privacy Notice THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
district Administration Requirements and Review Process
SMG 1312.9 FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF GLOBAL AND REGULATORY OPERATIONS AND POLICY OFFICE OF REGULATORY AFFAIRS OFFICE OF OPERATIONS
UNITED STATES DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA
DEBRA WONG YANG United States Attorney GARY PLESSMAN Assistant United States Attorney Chief, Civil Fraud Section California State Bar No. 1 Room 1, Federal Building 00 North Los Angeles Street Los Angeles,
KESWICK MULTI-CARE CENTER, INC. NOTICE OF PRIVACY PRACTICES
KESWICK MULTI-CARE CENTER, INC. NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW
SECURITIES LITIGATION & REGULATION
Westlaw Journal Formerly Andrews Litigation Reporter SECURITIES LITIGATION & REGULATION Litigation News and Analysis Legislation Regulation Expert Commentary VOLUME 16, ISSUE 7 / AUGUST 10, 2010 Expert
FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF GLOBAL REGULATORY OPERATIONS AND POLICY
SMG 1313.4 FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF GLOBAL REGULATORY OPERATIONS AND POLICY OFFICE OF REGULATORY AFFAIRS OFFICE OF OPERATIONS
Sellers of Travel Accounting and Record Keeping Procedures January 2003
WASHINGTON STATE DEPARTMENT OF LICENSING Sellers of Travel Accounting and Record Keeping Procedures January 2003 The Department of Licensing has a policy of providing equal access to its services. If you
Charter Services. Frequently Asked Questions
Charter Services Frequently Asked Questions What advantages does chartering a private airplane have over traveling with the commercial airlines? Chartering a private aircraft provides you with numerous
PLAZA. Application for Not For Profit Individual and Organization Management Liability Insurance Including Employment Practices Liability Coverage
PLAZA INSURANCE COMPANY a member of the State Auto Group Application for Not For Profit Individual and Organization Management Liability Insurance Including Employment Practices Liability Coverage GENERAL
LAWYERS PROFESSIONAL LIABILITY APPLICATION
LAWYERS PROFESSIONAL LIABILITY APPLICATION If the space given is insufficient, please attach a separate sheet referenced to the specific question being answered. 1. A. Name of Applicant Firm: Partnership:
Chief Privacy Officer Christian Brothers Services 1205 Windham Parkway Romeoville, IL 60446-1679 cpo@cbservices.org 800-807-0100
Summary of Notice of Privacy Practices for Christian Brothers Prescription Drug Program Christian Brothers Services is the program sponsor of the Christian Brothers Prescription Drug Program (the Program
1. Agreement Between United Airlines and Agent: 2. Definitions:
United GDS/CRS Booking and Ticketing Policy 1. Agreement Between United Airlines and Agent: This Booking and Ticketing Policy must be followed by any Travel Management Company (TMC) or other entity that
REPRODUCTIVE ASSOCIATES OF DELAWARE (RAD) NOTICE OF PRIVACY PRACTICES PLEASE REVIEW IT CAREFULLY.
REPRODUCTIVE ASSOCIATES OF DELAWARE (RAD) NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW PROTECTED HEALTH INFORMATION (PHI) ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION
TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION Fiscal Year 2015 Statutory Review of Restrictions on Directly Contacting Taxpayers July 7, 2015 Reference Number: 2015-30-061 This report has cleared the
Customer Service Plan February 2014
Customer Service Plan February 2014 Baggage Delivery Jet Airways makes every effort to ensure our guests and their bags travel on the same flight. However under some circumstances if your checked bags
Charter Service Agreement
Charter Service Agreement This Charter Service Agreement ("Agreement") is effective as of the day it is executed by and between Apollo Jets, LLC, a New York limited liability company with its primary place
Flying with a ventilator in the USA
Flying with a ventilator in the USA International Pompe Association (IPA) www.worldpompe.org August 2005 Content Preparation 1 Getting approval for in-flight use of ventilation 1 Extra time before boarding
Re: Hawaii Certificate of Need Program Requirements for Air Ambulance Operators
U.S. Department GENERAL COUNSEL 400 Seventh St., S.W. of Transportation Washington, D.C.20590 Office of the Secretary of Transportation Gregory S. Walden Counsel for Pacific Wings, L.L.C. Patton Boggs
.scot Registration Policy
.scot Registration Policy Definitions This Registration Policy sets forth the terms and conditions, which govern.scot domain name registrations. In this Registration Policy: a. Registrant, "You" and "Your"
SENATE STAFF ANALYSIS AND ECONOMIC IMPACT STATEMENT
SENATE STAFF ANALYSIS AND ECONOMIC IMPACT STATEMENT (This document is based on the provisions contained in the legislation as of the latest date listed below.) BILL: SB 2240 SPONSOR: SUBJECT: Senator Garcia
LAW FIRMS ERRORS & OMISSIONS APPLICATION
APPLICANT S INFORMATION: LEGAL NAME OF FIRM: BUSINESS ADDRESS: COUNTY: DATE FIRM ESTABLISHED: LAW FIRMS ERRORS & OMISSIONS APPLICATION WEB ADDRESS: DATE PRESENT OWNERSHIP ASSUMED CONTROL: Corporation Individual
INFORMATION SECURITY AND PRIVACY INSURANCE WITH ELECTRONIC MEDIA LIABILITY COVERAGE. I. GENERAL INFORMATION Full Name:
INFORMATION SECURITY AND PRIVACY INSURANCE WITH ELECTRONIC MEDIA LIABILITY COVERAGE NOTICE: COVERAGE UNDER THIS POLICY IS PROVIDED ON A CLAIMS MADE AND REPORTED BASIS AND APPLIES ONLY TO CLAIMS FIRST MADE
INFORMATION SECURITY & PRIVACY INSURANCE WITH ELECTRONIC MEDIA LIABILITY APPLICATION
INFORMATION SECURITY & PRIVACY INSURANCE WITH ELECTRONIC MEDIA LIABILITY APPLICATION NOTICE: COVERAGE UNDER THIS POLICY IS PROVIDED ON A CLAIMS MADE AND REPORTED BASIS AND APPLIES ONLY TO CLAIMS FIRST
COLORADO CREDIT SERVICES ORGANIZATION ACT. Table of Contents COLORADO CREDIT SERVICES ORGANIZATION ACT... 1
COLORADO CREDIT SERVICES ORGANIZATION ACT Table of Contents COLORADO CREDIT SERVICES ORGANIZATION ACT... 1 12-14.5-101. Short title.... 1 12-14.5-102. Legislative declaration.... 1 12-14.5-103. Definitions...
Corporation for Public Broadcasting Travel Management Services Request for Proposals Due: September 21, 2015 at 5 p.m. EST
Corporation for Public Broadcasting Travel Management Services Request for Proposals Due: September 21, 2015 at 5 p.m. EST The Corporation for Public Broadcasting (CPB) seeks to contract with a travel
Buying Smart / Selling Smart The 10 Biggest Legal Pitfalls in Lead Generation
Buying Smart / Selling Smart The 10 Biggest Legal Pitfalls in Lead Generation LeadsCon East July 26, 2010, 10:15 10:45 am ET Marriott Marquis, New York, N.Y. Jonathan L. Pompan, Esq. Venable LLP, Washington,
Title 24-A: MAINE INSURANCE CODE
Title 24-A: MAINE INSURANCE CODE Chapter 72-A: MAINE LIABILITY RISK RETENTION ACT HEADING: PL 1987, c. 769, Pt. A, 100 (rpr) Table of Contents Section 6091. SHORT TITLE... 3 Section 6092. PURPOSE... 3
Continental Airlines Compliance Guidelines for Suppliers
Continental Airlines Compliance Guidelines for Suppliers Effective January 1, 2009 Table of Contents 1. Introduction...3 1.1 Scope of the Guidelines...3 1.2 Supplier Internal Compliance Program...3 1.3
AVIATION REGULATORY UPDATE
BOEING AND EX-IM BANK FIND SUPPORT IN FEDERAL COURT AS CONGRESSIONAL REAUTHORIZATION LOOMS With its controversial reauthorization scheduled to be brought before Congress this June, the Export- Import Bank
June 2,2008 ?&Q-QT\~ Background
DAVIDL. LAKEY,M.D COMMISSIONER TEXAS DEPARTMENT OF STATE HEALTH SERVICES RECEIVED JUN 04 20@8 OPINION COMMITTEE June 2,2008 1100 W. 49' Street. Austin, Texas 78756 1-888-963-7111. htto:llwww.dshs.state.h.us
NATIONAL CONFERENCE OF INSURANCE LEGISLATORS (NCOIL) Proposed Consumer Legal Funding Model Act
NATIONAL CONFERENCE OF INSURANCE LEGISLATORS (NCOIL) Proposed Consumer Legal Funding Model Act To be considered by the NCOIL Property-Casualty Insurance Committee on July 13, 2012. Sponsored by Rep. Charles
SETTLEMENT AGREEMENT
SETTLEMENT AGREEMENT THIS SETTLEMENT AGREEMENT (the '~Agreement") is made and entered into between Hilton Worldwide, Inc. (''Respondent"), and the United States Department of Justice, Civil Rights Division,
Privacy Impact Assessment Of the. Office of Inspector General Information Technology Infrastructure Systems
Privacy Impact Assessment Of the Office of Inspector General Information Technology Infrastructure Systems Program or application name: Office of Inspector General Information Technology Infrastructure
INFORMATION SECURITY & PRIVACY INSURANCE WITH BREACH RESPONSE SERVICES
INFORMATION SECURITY & PRIVACY INSURANCE WITH BREACH RESPONSE SERVICES NOTICE: INSURING AGREEMENTS I.A., I.C. AND I.D. OF THIS POLICY PROVIDE COVERAGE ON A CLAIMS MADE AND REPORTED BASIS AND APPLY ONLY
Part 700 Tribal Occupational Safety and Health Administration (TOSHA)
Part 700 Tribal Occupational Safety and Health Administration (TOSHA) Section 701 Purpose and Definitions. (a) The purpose of Chapter 7 is to assure as far as possible safe and healthful working conditions
Wyoming School Boards Association Insurance Trust ( The Plan ) HEALTH CARE PLAN PRIVACY NOTICE
Wyoming School Boards Association Insurance Trust ( The Plan ) HEALTH CARE PLAN PRIVACY NOTICE THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS
PROTECTION & ADVOCACY INFORMATION PACKET EMPLOYMENT DISCRIMINATION & YOUR RIGHTS AS AN EMPLOYEE WITH A DISABILITY
3710 LANDMARK DRIVE, SUITE 208, COLUMBIA, SC 29204 803-782-0639; FAX 803-790-1946 1-866-275-7273 (VOICE& Language Line) 1-866-232-4525 (TDD) WEBSITE: WWW.PANDASC.ORG PROTECTION & ADVOCACY INFORMATION PACKET
41100 - Department of Justice 01-Legal Services Division
Program Comparison The following table summarizes the total Legislative budget by year, type of expenditure, and source of funding. Program Comparison Base Approp. Legislative Legislative Biennium Biennium
TRAVEL, TOUR, AND CHARTER COMMITTEE SEPTEMBER 23, 2015 DEBBIE MORRONI, CHAIRMAN
TRAVEL, TOUR, AND CHARTER COMMITTEE SEPTEMBER 23, 2015 DEBBIE MORRONI, CHAIRMAN INTRODUCTIONS OF COMMITTEE MEMBERS Sandy Borowsky, Cheryl Clemens-Everidge, Kim Grzywacz, Sarah Imes, Morroni, Lauren Titlebaum,
COLLABORATIVE APPROACHES IN DEVELOPING ENVIRONMENTAL AND SAFETY MANAGEMENT SYSTEMS FOR COMMERCIAL SPACE TRANSPORTATION
COLLABORATIVE APPROACHES IN DEVELOPING ENVIRONMENTAL AND SAFETY MANAGEMENT SYSTEMS FOR COMMERCIAL SPACE TRANSPORTATION Stacey Zee and Dan Murray Federal Aviation Administration Washington, DC ABSTRACT
GENERAL ASSEMBLY OF NORTH CAROLINA 1987 SESSION CHAPTER 310 SENATE BILL 310
GENERAL ASSEMBLY OF NORTH CAROLINA 1987 SESSION CHAPTER 310 SENATE BILL 310 AN ACT TO AMEND THE PRODUCT LIABILITY RISK RETENTION GROUP LAW BY REFLECTING THE FEDERAL RISK RETENTION AMENDMENTS OF 1986 IN
9525 Katy Freeway, Suite 312 Houston, Texas 77024 Phone (713) 463-9449 Fax (713) 463-7181 www.bhchouston.com. Welcome Friend!
9525 Katy Freeway, Suite 312 Houston, Texas 77024 Phone (713) 463-9449 Fax (713) 463-7181 www.bhchouston.com Welcome Friend! Thank you for your interest in pursuing counseling services in this office.
Travel Insurance Claim Form
Travel Insurance Claim Form 1 TRAVELLER details Please print your details clearly in CAPITAL letters using a pen Policy Number Name of Traveller (Mr/Mrs/Ms/Miss) Name of Policy Owner Telephone Home/work
FROM: Kenneth D. Ackerman /s/ Ken Ackerman 1-18-01 Administrator
United States Department of Agriculture Farm and Foreign Agricultural Services Risk Management Agency BULLETIN NO.: MGR-00-016.2 TO: All Reinsured Companies All Risk Management Agency Field Offices All
1.3 When we use the term "ferry", we are referring to any ship operated by us to provide a ferry service.
Terms and Conditions Terms & Conditions for the Carriage of Persons by Gosport Ferry Limited Gosport Ferry Limited (company number 02254382) South Street, Gosport, Hampshire PO12 1EP 1 Interpretation 1.1
MATTHEWS INTERNATIONAL CORPORATION
MATTHEWS INTERNATIONAL CORPORATION U.S. FOREIGN CORRUPT PRACTICES ACT COMPLIANCE POLICY INTRODUCTION Principles Underlying the United States Foreign Corrupt Practices Act ( FCPA ). The FCPA s Anti-Bribery
Comment submission: Date for submission of comments: Comments will be received until 5:00 P.M., Eastern Time, on August 18, 2008.
THE PORT AUTHORITY OF NY & NJ John F. Kennedy International Airport, LaGuardia Airport and Newark Liberty International Airport NOTICE OF PROPOSED ACTION Issued: August 4, 2008 TAKE NOTICE THAT, The Port
Federal Aviation Administration Aviation Insurance Program
Federal Aviation Administration Aviation Insurance Program 1 General Authority Chapter 443 of title 49, U.S.Code Insurance and reinsurance Any risk from the operation of an American or foreignflag aircraft
Maryland. Note: Current to March 19, 2015
Note: Current to March 19, 2015 Maryland Unauthorized Practice of Law: Md. Bus. Occ. & Prof. Code 10-601 (2013) Bar admission required to practice law in the State In general (a) Except as otherwise provided
New DOT and FAA Initiatives
New DOT and FAA Initiatives Reducing delay, operations at LaGuardia, and helping passengers U.S. Department of Transportation April 18, 2008 DJ Gribbin, General Counsel of the U.S. Department of Transportation
69B-220.051 Conduct of Public Adjusters and Public Adjuster Apprentices.
69B-220.051 Conduct of Public Adjusters and Public Adjuster Apprentices. (1) Purpose and Scope. This rule sets forth Department policy as to certain matters generally affecting public adjusters and public
Membership Information Booklet
Membership Information Booklet This booklet contains the terms and conditions for your prepaid air medical service membership. If you have any questions please contact Air Ambulance Card. Air Ambulance
Excess Compensation Application
Excess Compensation Application Applicant s Representative Address New Application Renewal of policy Effective Date Quote needed by 1. Name of applicant and subsidiaries (List only qualified self-insureds.)
January 10, 2005. Docket Management System U.S. Department of Transportation Room Plaza 401 400 Seventh Street, SW Washington, DC 20590-0001
January 10, 2005 Docket Management System U.S. Department of Transportation Room Plaza 401 400 Seventh Street, SW Washington, DC 20590-0001 RE: DOCKET NO. TSA 2004-19515, AIR CARGO SECURITY REQUIREMENTS
Prevention of Fraud, Waste and Abuse
Procedure 1910 Responsible Office: Yale Medical Group Effective Date: 01/01/2007 Responsible Department: Administration Last Revision Date: 09/20/2013 Prevention of Fraud, Waste and Abuse Policy Statement...
Claim Filing Instructions
Claim Filing Instructions Trip Cancellation Claim You were unable to depart on your covered trip 2. If cancellation was the result of an illness/injury, please have the patient s physician complete the
Aviation Legislation Amendment (International Airline Licences and Carriers Liability Insurance) Bill 2008 No., 2008
00 The Parliament of the Commonwealth of Australia HOUSE OF REPRESENTATIVES Presented and read a first time Aviation Legislation Amendment (International Airline Licences and Carriers Liability Insurance)
Notice of Privacy Practices
Notice of Privacy Practices This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This Notice of
Office of the Arizona Attorney General. Civil Rights Consumer Protection and Advocacy
Office of the Arizona Attorney General Civil Rights Consumer Protection and Advocacy Civil Rights and Fair Housing Enforcement Consumer Fraud Enforcement and the Housing Industry AGO Complaint Process
LUBBOCK PRESTON SMITH INTERNATIONAL AIRPORT EMERGENCY CONTINGENCY PLAN
LUBBOCK PRESTON SMITH INTERNATIONAL AIRPORT EMERGENCY CONTINGENCY PLAN Lubbock Preston Smith International Airport has prepared this Emergency Contingency Plan pursuant to 42301 of the FAA Modernization
THE COMMERCIAL VEHICLE INFORMATION SYSTEMS AND NETWORKS AND GRANTS WORKFORCE PLAN REPORT TO CONGRESS
THE COMMERCIAL VEHICLE INFORMATION SYSTEMS AND NETWORKS AND GRANTS WORKFORCE PLAN REPORT TO CONGRESS Pursuant to Section 32605 of the Moving Ahead for Progress in the 21 st Century Act (P.L. 112-141) June
Securities Whistleblower Incentives and Protection
Securities Whistleblower Incentives and Protection 15 USC 78u-6 (As added by P.L. 111-203.) 15 USC 78u-6 78u-6. Securities whistleblower incentives and protection (a) Definitions. In this section the following