Achieving Business Value with. Managed Services

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1 Achieving Business Value with An IDC InfoBrief, sponsored by Avanade May 2014

2 Achieving Business Value with Business Value Highlights IDC s research and analysis* demonstrates that Avanade s Application and Infrastructure delivered an average payback period of just over four months from going live, and an ROI of 446% through the following benefits: RETURNING OVER $5 Payback period just over four months. ROI: 446%. Lowering annual operations cost by $2.2 M while increasing revenue IN BENEFITS FOR EVERY $1 INVESTED Helping IT staff achieve 67% time savings and productivity gains on application development and 42% on application management Mitigating risks by reducing downtime by 64% * IDC utilized its standard ROI methodology for the results shown in this electronic book, which were adapted from the IDC White Paper, Achieving Business Value with Avanade s Application and Infrastructure, by David Tapper and Randy Perry. This methodology is based on gathering data from current users of Avanade s services as the foundation for the model. For more information, please visit Home Lowering infrastructure costs by an average of 13% pg 2

3 Transforming the Economics of IT As more employees treat business IT like it was theirs bringing their own mobile devices to work, or leveraging social media to pursue business opportunities, or adopting a cloud service for important business processes more pressure grows on IT departments to overcome obstacles presented by these technologies and capitalize on the opportunities. Yet, when asked to use technology to innovate while also maintaining a steady state, IT struggles to respond without the needed resources and skill sets. IDC research shows that enterprises increasingly turn to managed services to mitigate risk and achieve 5 important business goals. Business Goal #1: Optimize Financial Management While Meeting Key Performance Metrics Business Goal #2: Allocate Talent and Skills to Focus on Core Competencies Business Goal #3: Support Need for Greater Business Agility and Operational Excellence Business Goal #4: Provide Access to Flexible Sourcing Models Business Goal #5: Implement Strategic Change pg 3

4 The Ultimate Goal Most importantly, enterprises are looking to managed services providers to enable and help drive more strategic capabilities and continuous innovation. Of course, buyers still want providers to help standardize and consolidate their IT environments. But, increasingly, enterprises also want to optimize the value of their existing software assets and move to innovative delivery models such as cloud and software-as-aservice, including access to new intellectual property. The ultimate goal is to gain new capabilities from the managed service provider that buyers can use to innovate new products and services in order to grow their business. pg 4

5 Considering Avanade Avanade s application and infrastructure managed services can help organizations achieve each of the business goals previously listed. Avanade, a joint venture between Microsoft and Accenture, brings together a set of core competencies and capabilities that combine the best of both companies: Microsoft s comprehensive enterprise platform of technologies and access to Microsoft s R&D resources Accenture s industry and business acumen, cross-industry solutions, and horizontal solutions accelerators Avanade is a specialist for Microsoft technologies Source: Avanade, 2014 Additional information can be found at pg 5

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