Payments Statistics Return (PSA)

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1 Payments Statistics Return (PSA) Notes on Compilation Incorporating FAQ Version March Website:

2 Version Date Comment V1.1 4 March 2015 Original document

3 Contents Payments Statistics Return (PSA)... 1 Notes on Compilation Incorporating FAQ... 1 Section 1: General Guidance Reporting population Reporting frequency Reporting deadline Method of reporting Residency... 6 Section 2: Guidance on Individual Formats Institutions offering payment services to non-mfis Payment card functions and payment card accepting devices Payment transactions involving non-mfis (the sending side) Payment transactions involving non-mfis (the receiving side) Payment transactions per type of terminal involving non-mfis Participation in selected payment systems Payments processed by selected payment systems Annex... 24

4 Introduction These notes on compilation are designed to help reporting agents complete the Payments Statistics Return, effective from December It provides definitions of the payment instruments and geographical breakdowns included in the returns and the annual reporting deadline. Whilst the requirements and rules underpinning the document are fixed, the document can be updated and refined as required, including taking on board views of reporting agents. Comments on the document are welcomed, and can be forwarded to The notes are structured as follows: Section 1 gives general guidance on reporting and the geographical breakdowns. Section 2 provides a run-through of the formats and relevant definitions, while each sub-section also includes frequently asked questions.

5 Section 1: General Guidance These notes on compilation set out the statistical reporting requirements for Payment Service Providers (PSP) and Payment System Operators (PSO) resident in Ireland in relation to the Payment Statistics Return (PSA). The primary aim of the return is to inform national and euro area policymaking. The returns also satisfy credit institutions reporting requirements as laid down in Regulation (EC) No 1409/2013 of the ECB of 28 November 2013 on payment statistics (ECB/2013/43) Reporting population The reporting population is all PSP and PSO resident in Ireland. These are: institutions incorporated and located in the Republic of Ireland, including subsidiaries of parent companies located outside the Republic of Ireland; and branches of credit institutions that have their head office outside the Republic of Ireland Each reporting institution should report the return in respect payments related activities undertaken by its residence office e.g. provision of cards/ terminals and payment activities of its customers. A resident office means an office or branch of the reporting institution which is located in the State (the Republic of Ireland) Reporting frequency The frequency for the report is annual: With regard to the frequency of the data, please note that: Data on stocks should refer to the last working day of the reference year. Data on transactions should refer to accumulated flows throughout the reference year. 1

6 1.3. Reporting deadline The reporting deadline is the last working day of March each year. Working days exclude weekends and Irish public holidays Method of reporting The returns must be submitted via the Central Bank of Ireland s Online Reporting System. Credit institutions may supply the data by inputting the data into the customised Excel reporting template and uploading the Excel reporting template onto the Online Reporting System. Details on transmitting the return via the Online Reporting System, and specifications for uploading data onto the system, may be found in separate documents which will be available on the Central Bank s website Minimum standards The required statistical information shall be reported in accordance with the minimum standards for transmission, accuracy, conceptual compliance and revisions as set out in Annex IV of Regulation (EC) No 1409/2013 of the ECB of 28 November 2013 on payment statistics (ECB/2013/43) Residency In the payment statistics regulation a new concept of residency has been introduced. There is a change from reporting on the basis of the location of the payer or the terminal, as was the basis for the geographical breakdowns from previous years, to the residency of the payment service provider in the new Regulation. There are five different geographical breakdowns based on the location of the PSP involved: 1) Geo 0 stands for domestic, referring to PSPs resident in the reporting country. For payment transactions, the geographical breakdown Geo 0 corresponds to transactions (e.g. credit transfers or card payments) between PSPs resident in the same country. 2) Geo 1 stands for domestic and cross-border combined, referring to all payment transactions sent irrespective of the country of residence of the counterpart (receiving party) (Geo 0 + Geo 2). Note that Geo 1 in PAS worksheet referring to the

7 participation in selected payment systems comprises both domestic participants and participants resident outside the reporting country. 3) Geo 2 stands for cross-border. It is reported for transactions received, referring to cross-border payment transactions sent by a PSP resident outside the reporting country and received by a domestic PSP. 4) Geo 3 stands for domestic, single country breakdowns for all European Union countries and rest of the world which represents up to 29 (one for domestic, 27 for other EU countries and one for rest of the world) different figures for one indicator. It is used for sent transactions, capturing both 1) transactions where the receiver is resident in the reporting country and 2) transactions where the receiver is resident outside the reporting country. Note that, by way of exception to the general rule, the Geo 3 breakdowns in worksheets PCF, TT1 and TT2 referring to the number of terminals and to the number and value of payment transactions per type of terminal involving non-mfis are based on the location of the terminal instead of the residency of the PSP. 5) Geo 4 stands for domestic and cross-border, referring to transactions sent, where the receiving PSP is either resident in the reporting country (Geo 0) or resident outside the reporting country (Geo 2). Geo 4 represents 2 different figures for one indicator. Geographical breakdowns Geo 0 Geo 1 Geo 2 Geo 3 Geo 4 Domestic Domestic Domestic and cross-border combined Cross-border Single country breakdowns for all Union countries Domestic Cross-border Rest of the world The rest of world resident as referred to in the reporting forms is any country other than a member state of the Economic and Monetary Union. When reporting transaction data the counterparties IBANs/ BICs can, when available, be used to establish residency when information directly identifying the counterparties residency is unavailable

8 Section 2: Guidance on Individual Formats 2.1 Institutions offering payment services to non-mfis The NMF format comprises indicators from Table 1 Institutions offering payment services to non-mfis of the Regulation and Table 2 Institutions offering payment services to non- MFIs of the Guideline. All data refer to PSPs resident in the reporting country; hence the geographical breakdown Geo 0 applies. The values of overnight deposits to be reported are for the amounts outstanding are reported for each quarter-end within the reporting period. Definitions for the terms used in the NMF format are given in Table 2 of Part 16 Annex II to the Guideline: The Number of offices corresponds to the number of places of business in the reporting country. Each place of business set up in the same reporting country is counted separately. Only those offices (regardless of their size and operating hours) that provide payment services with cashless clearing and settlement are included, while mobile offices are not included. The head office of the institution is counted as an office if it offers payment services with cashless clearing and settlement. A Branch refers to a place of business (other than the head office) which is located in the reporting country and which has been established by a credit institution legally incorporated in another country. It has no legal personality and carries out directly some or all of the transactions inherent in the business of credit institutions. All of the places of business set up in the reporting country by the same institution legally incorporated in another country constitute a single branch. Each of these places of business is counted as an individual office.

9 A Branch of a euro area-based credit institution refers to a branch (located in the reporting country) of a credit institution legally incorporated outside the reporting country but within the euro area. A Branch of a non-eea-based credit institution refers to a branch (located in the reporting country) of a non-eea-based bank. A Branch of an EEA-based credit institution (outside the euro area) refers to a branch (located in the reporting country) of a credit institution legally incorporated in an EEA country outside the reporting country and outside the euro area. For other terms not listed above it is recommended to refer to the data definitions in Annex II of the Regulation or the glossary of the Guideline. Further information on overnight deposits and related categories can be found in the Regulation concerning the balance sheet of the monetary financial institutions sector (ECB/2013/33) 2. Frequently asked questions: Overnight deposits Question 1: What is the difference between overnight deposits and transferable deposits? Answer 1: Transferable deposits are a sub-category of overnight deposits. Thus, the number of transferable deposits is always less or equal to the number of overnight deposits. Transferable deposits are directly transferable on demand to make payments by commonly used means of payment, such as credit transfer, direct debit, credit or debit card, e-money transactions, cheques, or similar means, without significant delay, restriction or penalty. For more detailed description, please refer to the Regulation concerning the balance sheet of the monetary financial institutions sector (ECB/2013/33) 3. Overnight deposits, e-money accounts and payment accounts - mutual exclusiveness 2 Regulation (EU) No 1071/2013 of the European Central Bank of 24 September 2013 concerning the balance sheet of the monetary financial institutions sector (recast) (ECB/2013/33) (OJ L 297, , p. 1) 3 Ibid.

10 Question 2: Are the categories overnight deposits, e-money accounts and payment accounts mutually exclusive? Could you please clarify which accounts should be counted in only one category and when should the same account be reported in each of these categories? Do all transferable overnight deposits and e-money accounts need to be reported in the payment accounts category? Answer 2: For a better understanding of the issue it is useful to have a look at the Regulation concerning the balance sheet of the monetary financial institutions sector (ECB/2013/33) 4 in particular definitions in Annex II, Part 2 of the Regulation (Category 9.1 Overnight deposits and 9.1a. Transferable deposits). In addition to that, the data definitions for payment and e-money accounts in Annex II of the Regulation on payments statistics give more information. With respect to the accounts, it is important to distinguish them from the deposits: the deposits can be intended as balances on accounts, and there might be an account with a zero balance. So, the concepts are different and the figures (on deposits and accounts) don t need to coincide. Payment accounts are referred to in the Payment Service Directive (PSD) (Directive 2007/64/EC) 5. E-money accounts are not defined in the Electronic Money Directive (EMD) (Directive 2009/110/EC) 6, but there is a reference in recital 8 that e-money could be stored on a specific account or held on a payment device. Payment accounts include all kinds of accounts which could be used for the execution of payments, irrespective of being held by a bank, payment institution (PI) or electronic money issuers ELMI. As soon as e-money is used for payments, the e-money account would also be considered as a payment account, so that the two categories of accounts might not be mutually exclusive. Concerning the mutual exclusiveness it depends on the type of entity offering the account and the related terms and condition for that account. 4 Ibid. 5 Directive 2007/64/EC of the European Parliament and of the Council of 13 November 2007 on payment services in the internal market amending Directives 97/7/EC, 2002/65/EC, 2005/60/EC and 2006/48/EC and repealing Directive 97/5/EC (OJ L 319, , p. 1) 6 Directive 2009/110/EC of the European Parliament and of the Council of 16 September 2009 on the taking up, pursuit and prudential supervision of the business of electronic money institutions amending Directives 2005/60/EC and 2006/48/EC and repealing Directive 2000/46/EC (OJ L 267, , p. 7)

11 E-money accounts, payment accounts Question 3: Could you please clarify the treatment of e-money accounts and payment accounts in Table 1 of the Regulation? Answer 3: Payment accounts include all kinds of accounts which can be used for the execution of payments, irrespective of it being held by a credit institution, payment institution or electronic money institution. As soon as e-money is used for payments, the e-money account would also be considered as payment account. Currency of account Question 4: Are accounts in foreign currency included in Overnight deposits held by non-mfis? Answer 4: Yes, all accounts are included in the statistics, irrespective of the currency of denomination of the deposit. Geographical breakdowns Question 5: Referring to Table 1 of the Regulation, could you please clarify the concept of Geo 0 (domestic); does it mean that for this table Geo 0 refers to all resident (as defined in Article 1 of the Regulation) institutions? Answer 5: In Table 1 of the Regulation, the geographical breakdown Geo 0 implies payment services offered by resident institutions (PSPs) to non-mfis (located anywhere in the world), e.g.: 1) Credit institutions, Number of overnight deposits (thousands). This should be interpreted as: Number of overnight deposit accounts held by non-mfis (resident anywhere in the world) with resident credit institutions (i.e. resident in the reporting country). 2) Payment institutions, Number of payment accounts. This should be interpreted as: Number of payment accounts held by non-mfis (resident anywhere in the world) with resident payment institutions (i.e. resident in the reporting country). Exchange rate Question 2: Which exchange rate should be used, when reporting payment transactions from noneuro area countries? Answer 6: Exchange rate for the recalculation of data in the comparative tables is indicated only if it departs from the rule that data in national currency are recalculated in euro using:

12 1) for flow data accumulating throughout the year (e.g. all transaction data), the daily ECB reference exchange rate or the exchange rates applied for these transactions 2) for stock data showing an end-of-year status (e.g. value of overnight deposits), the end-of year ECB reference exchange rate. Cancelled and rejected transactions Question 7: How should cancelled and rejected transactions be counted? Answer 7: In general, cancelled transactions should not be counted, whereas rejected transactions should be counted. In the special case of lack of funds on the account of the customer, rejected credit transfers should not be counted as they are rejected in the customer bank sphere on the sending side (which does not result in an actual transaction). In contrast to that, in the same event of lack of funds, rejected direct debits should be counted as they are rejected in interbank sphere on the receiving side (in this case an actual transaction is made and later rejected). 2.2 Payment card functions and payment card accepting devices The PCF format comprises Tables 2 Payment card functions and 3 Payment card accepting devices of the Regulation. All data on cards issued refer to cards issued by institutions resident in the reporting country; hence the geographical breakdown Geo 0 applies. For data on terminals provided by resident PSPs, the geographical breakdown Geo 3 applies. It is important to stress that the location of the terminal is relevant for the reporting of the number of terminals. Thus, resident PSPs report all terminals provided based on the location of the terminals, resulting in up to 29 separate figures, i.e. one for domestic, 27 for each of the other EU Member States and one for the rest of the world. The frequency of the data are annual, thus, for cards issued it includes all cards valid at the end of the reference year. As for the number of terminals, the figure refers to the number of terminals active at the end of the year. For all terms used in the table above it is recommended to refer to the data definitions in Annex II of the Regulation.

13 Moreover, having e-money card terminals as a sub category of POS terminals and as main category reflects the possibility of e-money card terminals also providing POS card acceptance or only e-money functionality. E-money only terminals should be counted only under the main category for e-money card terminals. Frequently asked questions: E-money Question 1: Regulation Annex III Table 2: could you please clarify the definition for "Cards with an e-money function which have been loaded at least once". What is the loading period referred to in this sub-section, e.g. loaded at least once any time in the past, or loaded once during the reference year in question? Answer 1: It is meant loaded once independently of when this happened (not necessarily during the reference year). Moreover, the card is still valid at the end of the reference year. E-money Question 2: Will the items "E-money card terminals" (as sub-group of "POS-Terminals") and "Emoney card accepting terminals" (as sub-group of "E-money card terminals") provide the same figures? Answer 2: No, not necessarily. There can be two different scenarios, at country-level: 1) The figures may be the same if all e-money terminals are also POS terminals. 2) The figures will be different however, if there are e-money terminals that are standalone terminals, providing only e-money functionality. In this case, they are not reported as an of which of POS terminals. E-money Question 3: Where should virtual cards be included? Answer 3: Virtual cards should be excluded from the item cards with an e-money function in the PCF format. The transactions with virtual cards should only be reported under item E-money payment transactions with e-money accounts in formats PT1 and PT2, but not in the subcategory of transactions with e-money accounts accessed through a card. Terminals Question 4: Are all unattended terminals (i.e. self-service" point of sale terminals such as those for paying road tolls, parking, etc.) included in POS data? Answer 4: Both attended and unattended terminals should be reported in the POS data.

14 Cash Recycle Machines Question 5: Where should Cash Recycle Machines be included in statistics? Answer 5: Cash recycle machines are part of ATMs with a deposit function. Thus, ATMs containing a cash recycle machine are reported under the item ATMs. They are also recorded in the of which items, if they provide the functions detailed Payment transactions involving non-mfis (the sending side) Formats PT1 and PT2 of the reporting template comprise Table 4 Payment transactions involving non-mfis of the Regulation and Table 3 Payment transactions involving non- MFIs of the Guideline. For clarity, this section will focus on the sending side and section will focus on the receiving side (as defined in the data definitions of the Regulation). For the data on sent payment transactions, three different geographical breakdowns are used. Geo 0 stands for domestic data (1 figure), Geo 1 for domestic and cross border data combined (1 figure) and Geo 3 for domestic, in the other 27 Union countries and for the rest of the world (up to 29 figures). Geo 0 for the items Credits to the accounts by simple book entry and Debits to the accounts by simple book entry refers to book entries to accounts at institutions resident the reporting country. Geo 1 for credit transfers, direct debits, card payments and other payments refers to transactions sent by the reporting agent to accounts at PSPs resident either in the reporting country or in another country (i.e. all transactions sent are included). Geo1 is only requested for the sub-categories. Geo 3 for credit transfers, direct debits, card payments and other payments refers to transactions sent by the reporting agent to accounts at PSPs resident either in the reporting country or in another country as above, except that for transactions sent to accounts at PSPs resident in other European Union countries, a single country breakdown is required. Transactions sent to accounts at PSPs resident outside the EU are reported together as one figure. Thus, Geo 3 results in up to 29 figures per category. As shown in the table below, this breakdown is only requested for the total transactions per payment service. The frequency of the data is annual; hence, all transactions sent during the reference year should be summed up. In the column Reference, G refers to requirements set out in the Guideline and R to requirements laid down in the Regulation.

15 Definitions for Formats PT1 and PT2 are given in Table 3 of Part 16 Annex II to the Guideline: Online banking based e-payments refer to transactions initiated through online banking schemes and payment initiation services. The item online banking based e-payments excludes payments merely initiated by the payer via online banking not involving a simultaneous online shopping transaction. It also excludes invoices presented online not involving a simultaneous online shopping transaction. Credits to the accounts by simple book entry refer to credit transaction initiated by a payment service provider (PSP) (including electronic money issuer) without a specific transaction order and executed by simple book entry, i.e. credit entry, to the account of a customer, i.e. without the use of a traditional payment instrument. The following transactions are reported for this item: (a) interest payment by the bank; (b) dividend payment by the bank; (c) disbursal of the amount of a loan to the current account of the customer; and (d) other credits to the account by simple book entry. These data are excluded from credit transfers. Debits from the account by simple book entry refer to debit transaction initiated by a PSP (including electronic money issuer) without a specific transaction order and executed by simple book entry (debit entry) to the account of a customer, i.e. without the use of a traditional payment instrument. The following transactions are reported for this item: (a) charge of interest by the bank; (b) deduction of banking fees; (c) payment of taxes linked to financial assets, if they are a separate transaction but not separately authorised by the customer; (d) repayments of the amount of a loan; and (e) other debits to the account by simple book entry. These data are excluded from direct debits. Money remittance means a payment service where funds are received from a payer, without any payment accounts being created in the name of the payer or the payee, for the sole purpose of transferring a corresponding amount to a payee or to another payment service provider acting on behalf of the payee, and/or where such funds are received on

16 behalf of and made available to the payee; as defined in Article 4 of the Payment Services Directive (2007/64/EC) of the European Parliament and of the Council 7. Transactions via telecommunication, digital or IT device means execution of payment transactions where the consent of the payer to execute a payment transaction is given by means of any telecommunication, digital or IT device and the payment is made to the telecommunication, IT system or network operator, acting only as an intermediary between the payment service user and the supplier of the goods and services; as defined in Point 7 of the Annex to Directive 2007/64/EC 8. Credit transfer is a payment service which allows the payer to instruct the institution holding its account to transfer funds to the beneficiary. It is a payment order or a sequence of payment orders made for the purpose of placing funds at the disposal of the beneficiary. Both the payment order and the funds described therein move from the PSP of the payer to the PSP of the payee, i.e. the beneficiary, possibly via several other credit institutions as intermediaries and/or one or more payment and settlement systems. Transactions involving cash at one or both ends of the payment transaction, and using a credit transfer payment service, are included as credit transfers. Credit transfers initiated at an ATM with a credit transfer function are also included. Other services (not included in the Payment Services Directive) are payment related services other than those services defined in Article 4(3) of Directive 2007/64/EC 9. For all other terms used in the table above it is recommended to refer to the data definitions in Annex II of the Regulation. Frequently asked questions: Transactions within the same PSP Question 1: How should a transaction within the same PSP between two accounts be reported? Example: One account belongs to the non-psp sector, and the other account either to the same 7 Directive 2007/64/EC of the European Parliament and of the Council of 13 November 2007 on payment services in the internal market amending Directives 97/7/EC, 2002/65/EC, 2005/60/EC and 2006/48/EC and repealing Directive 97/5/EC (OJ L 319, , p. 1) 8 Ibid. 9 Ibid.

17 (non-psp) account holder, or the actual PSP itself. The second account is an overnight deposit account, which serves the function of only storing surplus funds (e.g. at a higher interest rate that that of the originating account) at the end of each day. Should such a transaction be reported (i.e. it is not related to provision of a good/service)? Answer 1: If the transaction takes place between two customers or between two accounts of the same customer, it should be considered as a payment transaction (assuming that at least one of the counterparties is a non-mfi). If only a deduction of an amount from the customer s payment account is conducted by the account holding PSP, the transaction should be recorded as a simple book entry. Other payment services Question 2: What kind of payments should be reported under other payment services? Answer 2: In general, each payment should be reported in one of the categories explicitly listed in the Regulation (Table 4) and Guideline (Table 3). Only in case the payment does not fall in to any of these categories, but is included in the Payment Service Directive (PSD) 10 it is reported under the item other payment services. Online banking based e-payments Question 3: Are online banking based e-payments exclusively connected to online shopping? Answer 3: Yes, those payments are connected to online shopping activities. Credit transfers SEPA/non-SEPA Question 4: Should customer payments (non-mfis) sent or received through TARGET2-system be reported in the relevant fields (credit transfers other than SEPA) of Formats PT1 and PT2 dealing with Payments transactions involving non-mfis? Answer 4: Customer payments (non-mfis) sent or received through TARGET2-system should be reported in the relevant fields (non-sepa) of Formats PT1 and PT2. Credit transfers Question 5: Would credit payments initiated through a CD/diskette be included in the sub-category "credit payments initiated electronically"? Answer 5: "Credit transfers initiated through a CD/diskette" should be included in the sub-category initiated electronically". 10 Directive 2007/64/EC of the European Parliament and of the Council of 13 November 2007 on payment services in the internal market amending Directives 97/7/EC, 2002/65/EC, 2005/60/EC and 2006/48/EC and repealing Directive 97/5/EC (OJ L 319, , p. 1)

18 Cheques Question 6: Are cheques issued and submitted included in the category of cheques, and how should cheques sent and cheques received be counted? Answer 6: As explained in Paragraph 35 of part 2.3 of Annex I to the Regulation, the category Cheques includes cheques issued and submitted. Sent and received transactions are explained in paragraph 39 of part 2.3 of Annex I (related to Flow of funds ) and further clarified in the data definitions in Annex II to the Regulation: 1) The subcategory Sent cheques is counted from the payee s side. Geo 3 refers to the geographical breakdowns domestic, single country breakdowns for all Union countries and rest of the world. For domestic cheques, the PSPs of both parties (the payer and the payee) are resident in the reporting country. For cross-border transactions, the payee submits a cheque to a PSP resident in the reporting country, while the PSP of the payer is located outside of the country. 2) Subcategory Received cheques should be counted on the payer s side. Geo 2 refers to the geographical breakdown cross-border. The PSP of the payer (drawers have an account with local PSPs) is resident in the reporting country and the PSP of the payee is resident outside of the country. E-money Question 7: What is the logic behind the reporting of sent and received transactions of E-money payment transactions with e-money issued by resident PSPs? Answer 7: E-money transactions are reported also when received, in which case the geographical breakdown foresees cross-border transactions. E-money transactions are counted as either sent or received according to the initiation side (in particular, if initiated by the payee, they are counted as received from the payer s side). E-money is considered as value issued by an e-money institution and not as a payment instrument, with the result that in principle both push and pull instruments may be used to transfer e-money value. To sum up, irrespective which e-money products are as yet available to users, there would not be a theoretical obstacle to e-money products resembling either a credit transfer or a direct debit in regards to payment initiation.

19 Payment transactions involving non-mfis Question 8: How should the received transactions involving non-mfis be counted (Formats PT1 and PT2)? Answer 8: Please refer to the definition for Transaction received in the data definitions in Annex II of the Regulation: Transaction received: A transaction involving non-mfis received from PSPs. Information is provided in the reporting country by the resident PSP. For different payment services, the following applies: (a) credit transfers are counted on the payee s side; (b) direct debits are counted on the payer s side; (c) cheques are counted on the payer s side; (d) card transactions are counted on the payee s, i.e. acquiring side; (e) e-money payment transactions are counted on either the payer s or the payee s side, depending on the initiation side. If counted on the payer s (payee s) side under transactions received, the transaction should be counted on the payee s (payer s) side under transactions sent. On-us transactions Question 9: Where should on-us transactions be included? Answer 9: Please refer to Annex 1 Part 2.3 in the Regulation, where it is stated: Payment transactions are initiated by non-mfis to any counterparty or by PSPs if the counterparty is a non-mfi. This includes: (a) payment transactions which take place between two accounts held at different PSPs and which are executed with the use of an intermediary, i.e. where payments are sent to another PSP or to a payment system; and (b) payment transactions which take place between two accounts held at the same PSP, e.g. on-us transactions, with the transaction being settled either on the accounts of the PSP itself, or with the use of an intermediary, i.e. another PSP or a payment system.

20 Transactions in case of building societies (subsidiary functionality) Question 12: How should cross-border transactions in case of building societies be treated (in the case when the building society sends the client s payment through its parent bank where it also has the current account)? Answer 12: As the building society is the PSP in contact with the client, please refer to Annex I Part 2.3 Payment transactions involving non-mfis in the Regulation (Table 4) point 1: Payment transactions are initiated by non-mfis to any counterparty or by PSPs if the counterparty is a non-mfi. This includes: (a) payment transactions which take place between two accounts held at different PSPs and which are executed with the use of an intermediary, i.e. where payments are sent to another PSP or to a payment system; Transactions via nostro accounts Question 13: A foreign reporting agent (credit institution) settles all loans via nostro accounts at a subsidiary in the reference country. How should the transactions be reported in this case? Answer 13: The domestic subsidiary should report the received transactions to the NCB, as the involved accounts are the customer accounts at the foreign bank and the accounts at the domestic subsidiary. The domestic subsidiary is also responsible for the reporting of the accounts Payment transactions involving non-mfis (the receiving side) Formats PT1 and PT2 of the reporting template comprise Table 4 Payment transactions involving non-mfis of the Regulation and Table 3 Payment transactions involving non- MFIs of the Guideline. For clarity, this section will focus on the receiving side, see section for reporting on the sending side (as defined in the data definitions of the Regulation). For the data on received payment transactions, the geographical breakdown Geo 2 applies, referring to cross border payments. The frequency of the data is annual; thus, all transactions received during the reference year should be summed up. Definitions for Formats PT1 and PT2 are given in Table 3 of Part 16 Annex II to the Guideline: See also definitions in section For all other terms used, it is recommended to check the data definitions in Annex II of the Regulation.

21 Frequently asked questions: FAQs in previous section can be used as references. 2.4 Payment transactions per type of terminal involving non-mfis Formats TT1 and TT2 of the reporting scheme comprise Table 5 Payment transactions per type of terminal involving non-mfis of the Regulation and Table 4 Payment transactions per type of terminal involving non-mfis of the Guideline. For the data on payment transactions per type of terminal, the geographical breakdown Geo 3 applies. It is important to stress that the location of the terminal is relevant for the reporting of the transactions per type of terminals. Resident PSPs report transactions in all terminals provided, based on the location of the terminal, resulting in up to 29 separate figures, i.e. one for domestic, 27 for each of the other EU Member States and one for the rest of the world. The data are collected at an annual frequency, i.e. all transactions conducted during the reference year should be summed up. Definitions for the terms used in Formats TT1 and TT2 can be found in Table 4 of Part 16 Annex II to the Guideline: Cash advance at point of sale (POS) terminals is a transaction in which the cardholder receives cash at a POS terminal in combination with a payment transaction for goods or services. If it is not possible to distinguish data on cash advances at POS terminals, these are reported as POS transactions. Over the counter (OTC) cash deposit is a cash deposit to an account at the PSP using a form, including where a card is used merely to identify the payer. Includes cash deposited into a PSP s day or night deposit box for crediting to an account at the PSP. These transactions do not represent payments in the strict sense, comprising only a change from cash to account money. OTC cash withdrawal is a cash withdrawal from an account at the PSP using a form, including where a card is used merely to identify the payee. These transactions do not represent payments in the strict sense, comprising only a change from account money to cash.

22 For all other terms used, it is recommended to refer to the data definitions in Annex II of the Regulation. Frequently asked questions: Cash advances Question 1: Please elaborate on the Guideline memo item "cash advances at POS terminal in combination with payment transactions for goods or services? Answer 1: A general example would be: A customer buys a good or service in a shop and wishes to pay for this by using a card at a POS terminal. The customer is asked by the shop attendant (e.g. supermarket) whether he/she also would like to withdraw an amount of cash. If yes, the amount of cash to be withdrawn is added to the price of the good or service. The transaction is made as a single transaction using the same card at the same time. Cash withdrawals/deposits Question 2: Where should cash withdrawals or cash deposits with prepaid cards in e-money transactions be included? Answer 2: Cash withdrawals or cash deposits with prepaid cards in e-money transactions (excluding OTC transactions) should be included in the category E-money payment transactions with cards with an e-money function. 2.5 Participation in selected payment systems The PAS format reflects Table 6 Participation in selected payment systems of the Regulation. For the number of participants, the geographical breakdown Geo 1 applies, meaning that the number of participants in a system is a combination of domestic and foreign institutions. The frequency of the data annual; thus, the number of participants at the end of the reference year is reported. For all terms included in the PAS format, it is recommended to refer to the data definitions in Annex II of the Regulation.

23 2.6 Payments processed by selected payment systems Formats PP1 and PP2 reflect the requirements of Table 7 Payments processed by selected payment systems of the Regulation. The requested data refer to sent payment transactions with geographical breakdowns Geo 1 and Geo 4, referring to transactions sent to a PSP resident inside or outside the reporting country (i.e. all transactions sent, 1 data figure) and transactions sent to a PSP resident inside or outside the reporting country reported separately (2 data figures). The data are collected at annual frequency, i.e. all transactions conducted during the reference year are summed up. The Concentration ratio in terms of volume/value is the market share of the five largest senders of payment messages and may include a central bank, in each system type in terms of number/value of transactions. It is calculated as a ratio to the total number/value of transactions in the system for the year. For all terms included in the PP1 and PP2 formats, it is recommended to refer to the data definitions in Annex II of the Regulation. Frequently asked questions: Domestic payments Question 1: How should a domestic payment be counted in a case where it is processed via a system or an intermediary located in a foreign country? Answer 1: For the purpose of counting the payment, only the residency of the involved PSPs should be taken into account.

24 3 Annex Regulation (EU) No 1409/2013 of the ECB of 28 November 2013 on payments statistics (ECB/2013/43), OJ L 352, , p. 18: Recommendation of the ECB of 28 November 2013 on payments statistics (ECB/2013/44), OJ C 5, , p. 1: Guideline of the ECB of 4 April 2014 on monetary and financial statistics (recast) (ECB/2014/15): Additional Information Regulation (EU) No 1071/2013 of the European Central Bank of 24 September 2013 concerning the balance sheet of the monetary financial institutions sector (recast) (ECB/2013/33) (OJ L 297, , p. 1) Regulation (EU) No 260/2012 of the European Parliament and of the Council of 14 March 2012 establishing technical and business requirements for credit transfers and direct debits in euro and amending Regulation (EC) No 924/2009 (OJ L 94, , p. 22) Guideline of the European Central Bank of 1 August 2007 on monetary, financial institutions and markets statistics (recast) (ECB/2007/9)

25 Guideline of the European Central Bank of 5 December 2012 on a Trans-European Automated Real-time Gross settlement Express Transfer system (TARGET2) (ECB/2012/27) (OJ L 30, , p. 1) Directive 2007/64/EC of the European Parliament and of the Council of 13 November 2007 on payment services in the internal market amending Directives 97/7/EC, 2002/65/EC, 2005/60/EC and 2006/48/EC and repealing Directive 97/5/EC (OJ L 319, , p. 1) Directive 2009/110/EC of the European Parliament and of the Council of 16 September 2009 on the taking up, pursuit and prudential supervision of the business of electronic money institutions amending Directives 2005/60/EC and 2006/48/EC and repealing Directive 2000/46/EC (OJ L 267, , p. 7)

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