LMS Implementation Project. Fall DSR Roundtable October 15, 2015

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Amberly Conley
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1 LMS Implementation Project Fall DSR Roundtable October 15, 2015

2 What is the problem we are trying to solve? The current campus wide Learning Management System (CULearn) is limited in its ability to assign and organize Non-credit learning and transcripts. Frequently heard comments: Hard to use, confusing, won t work with my browser, can t see the information I need to manage my courses etc. The result: Limited use of CULearn, and a proliferation of systems running outside of the central service. 2

3 In mid-2013 a project was approved to find the best replacement for CULearn. Due to the imminent replacement of CULearn, the old system became unsupported. And has remained that way, putting a top-tier campus service at risk. a key deliverable of this implementation project will be the retirement of CULearn next summer. 3

4 At the end of an exhaustive 18-month discovery project LMS industry leader Saba won the award for CULEARN, the Cornell LMS project The Cornell implementation of the new Saba CULearn will be overseen by Saba s recommended implementation partner, The Educe Group. 4

5 Some improvements in the new LMS: Better browser compatibility, More intuitive interface (no longer need to take a class to learn how to take a class); More robust and flexible reporting environment Support for inter-departmental billing Support for users holding multiple jobs Supervisor access to a learner s plan (transcript of training history) Offers the ability to assign/track learning for non-cornellians Speeds up the syncing of training records with Workday, results in faster updates for mandatory new employee compliance training. Superior authoring tool compatibility, results in easier logging for completion of courses. Potential integration with external systems like SkillSoft, AALAS and CITI 5

6 High-Level Project Objectives Replace current CULearn system with a system that s easy to use, while offering a larger set of useful features than we have now. Give faculty, staff and students direct input into system set up and workflow, to help maximize end-user ease-of-use.

7 High-Level Project Objectives, continued Deliver the launch of the new CULearn within published timeline and budget. Increase Learning Management System use by campus through education and mentoring. Eliminate redundancy of data, manual processes, and administrative workload; i.e. replace shadow systems with a best-of-breed solution.

8 Executive Sponsors Opperman Buhrman Dodds LMS Implementation Project Resources September 15, 2015 Steering Committee Christine Stallmann, Co-Chair* Cathy Long, Co-Chair * Betsy Shrier * Ted Murray Kathy Burkgren Vicky Mikula Ben Kuo Pat Wynn Faculty Rep tbd Dave Howe Jerry Gordon Mark Perry Chris Lyons (facilitator) Technical Leadership Team Vicki Mikula CIT Paul Davis Research Sid Cuff HRIS Ellen Hartman - Usability Educe Project Manager Griffin Fernandez Implementation Director Jerry Gordon PPM-CIT Project Manager Chris Lyons Functional Leadership Team Marlene Larson EH&S Carrie Susskind RD Steve Jackson HR/Finance JoAnn Shepherd LMS Mgr, EH&S Julia Leonard CIT Rick Roper IPP Therese O Connor SAS Brian Heltsley Research Lab Dan Woodie College Rep Chris Brown (faciliitator) Educe Team CIT Business Analysis Chris Brown Terry Thomas LMS Manager JoAnn Shepherd Training Administrators PPM-CIT Director Sasja Huijts* Learning Group Administrators PPM-CIT Portfolio Manager RJ Davies *Liaison to Executive Sponsors

9 CULearn High Level Implementation Timeline Aug - Sept Oct-Nov December Jan-Feb March April May ~ Planning Data Clean Up Putting Names to Roles Implementation begins Vendor on-site Workshops System Design Delivery of Cornell Saba Integration with Peoplesoft and Workday Configure System Create Test Plans Create Documentation Business Processes User Testing Refine Config Data Testing Final Testing Training System Go Live! Stabilization Push out training

10 Flexibility in business process and operations is part of solution design

11 End-User Engagement throughout project Initial face-to-face meetings Town Hall meetings A testing plan that heavily favors end-users in units/colleges/labs SharePoint project site Other Yammer group, roadshows, mail lists, networking with peer institutions 11

12 Next Steps Weekly Action Team meetings to make and adjust strategy Functional Leadership Team is up & running Additional face to face outreach meetings Completion of formal communication plan LMS Manager beginning creation of job aids, Saba webinars, hands on training

13 Questions DSR Roundtable Fall 2015

Change Management Approach

Workforce Transition Agenda NextGen Vision Five Principles Change Management Approach 1 Google Vision Support U-M s leadership in teaching, learning and discovery by helping students, faculty, and staff