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1 The syslog-ng Premium Edition 5LTS PRODUCT DESCRIPTION Copyright BalaBit IT Security All rights reserved.

2 Introduction The syslog-ng Premium Edition enables enterprises to collect, filter, normalize, forward, and store log messages from across their IT environment. Using syslog-ng Premium Edition, organizations can centralize and simplify their log management infrastructure to improve operations, gain visibility of security threats, and meet compliance requirements. Supporting reliable transport protocols, message buffering, and client-side failover, syslog-ng prevents message loss, helping users meet even the most stringent compliance requirements, such as PCI-DSS. The syslog-ng application is one of the most widespread log message collection and management applications. It embodies the next generation of log management infrastructure. The syslog-ng application: collects log messages from wide variety of applications and devices supports over 50 server platforms provides encrypted log transfer and storage prevents message loss during transport provides real-time log message filtering and classification with unparalleled flexibility

3 Typical end-users Log messages contain information about the events happening in IT networks. Monitoring system events is essential for security and system diagnostics. Many log messages contain irrelevant information; syslog-ng helps you to select only the relevant messages, and forward them to a central server. Company policies or other regulations often require log messages to be archived; storing important messages in a central location greatly simplifies this process. The syslog-ng application is used worldwide by companies and institutions that collect and manage log messages from numerous sources and need to store them in a centralized, organized way. Using syslog-ng is particularly advantageous for: Telecommunications Operators; Internet Service Providers; Financial institutions and companies requiring policy compliance; Server, web, and application hosting companies; Educational Institutions; Government Agencies Public references Companies using syslog-ng Premium Edition: AirFrance (http://www.airfrance.com/) Allianz Hungary Insurance Co. (http://www.allianz.hu/) Boeing Shared Services Group (http://www.boeing.com/ssg) COOP (http://om.coop.dk/) Navisite Inc (http://www.navisite.com/) Svenska Handelsbanken AB (http://www.handelsbanken.com/) Telenor (http://www.telenor.com/) University of Victoria (http://www.uvic.ca/)

4 Product features and benefits Secure log transfer via SSL/TLS protocols Message filtering, parsing and rewriting Secure storage using public-key encryption Rapid message identification based on pattern databases Multi-thread processing enabling high capacity Support for the latest IETF syslog protocol standards Reliable log transfer using TCP and Reliable Log Transfer Agents for Microsoft Windows and IBM System i platforms Protocol TM Disk-based message buffering to prevent message loss Flow-control preventing message loss during peak loads Fail-over support IPv4 and IPv6 support Support for over 50 server platforms Direct database access for MSSQL, MySQL, Oracle, PostgreSQL, and SQLite How syslog-ng works The syslog-ng application reads incoming messages and forwards them to the selected destinations. The syslog-ng application can receive messages from files, remote hosts, and other sources. Log messages enter syslog-ng in one of the defined sources, and are sent to one or more destinations. Sources and destinations are independent objects; log paths define what syslog-ng does with a message, connecting the sources to destinations. A log path consists of one or more sources and one or more destinations; messages arriving from a source are sent to every destination listed in the log path. A log path defined in syslog-ng is called a log statement. Optionally, log paths can include filters. Filters are rules that select only certain messages, for example, selecting only messages sent by a specific application. If a log path includes filters, syslog-ng sends only the messages satisfying the filter rules to the destinations set in the log path. Other optional elements that can appear in log statements are parsers and rewriting rules. Parsers segment messages into different fields to help processing the messages, while rewrite rules modify the messages by adding, replacing, or removing parts of the messages.

5 The following simple scenario illustrates the route of a log message from its source on the syslog-ng client to its final destination on the central syslog-ng server. 1. A device or application sends a log message to a source on the syslog-ng client. For example, an Apache web server running on Linux enters a message into the /var/log/apache file, or an application running on Windows enters a message into the Eventlog. 2. The syslog-ng client running on the web server reads the message from its /var/log/apache or Eventlog source. 3. The syslog-ng client processes the first log statement that includes the /var/log/apache or the Eventlog source. 4. The syslog-ng client compares the message to the filters defined in the log path (if any). If the message complies with all filter rules, syslog-ng sends the message to the destinations defined in the log path, for example, to the remote syslog-ng server. 5. The syslog-ng client processes the next log statement that includes the source of the message, repeating Steps The message sent by the syslog-ng client arrives to a source set in the syslog-ng server. 7. The syslog-ng server reads the message from its source and processes the first log statement that includes that source. 8. The syslog-ng server compares the message to the filters of the log statement (if any). If the message complies with all filter rules, syslog-ng sends the message to the destinations set in the log statement. 9. The syslog-ng server processes the next log statement, repeating Steps 7-9.

6 Secure logging using SSL/TLS Log messages may contain sensitive information that should not be accessed by third parties. Therefore, syslog-ng uses the Transport Layer Security (TLS) protocol to encrypt the communication. TLS also allows the mutual authentication of the host and the server using X.509 certificates. Encrypted, timestamped log storage syslog-ng Premium Edition can store log messages securely in encrypted, compressed, indexed, and timestamped binary files, so any sensitive data is available only for authorized personnel who have the appropriate encryption key. The logstore files can be encrypted with multiple encryption keys as well. Timestamps can be requested from external Timestamping Authorities. Reliable log transfer The syslog-ng application enables you to send log messages from your hosts to remote servers. The logs of different servers can be collected and stored centrally on dedicated log servers. Transferring log messages using the TCP protocol ensures that no messages are lost. The syslog-ng Premium Edition application supports client-side failover to reduce the risk of message loss, meaning that the log messages can be sent to secondary log servers in case the primary server becomes inaccessible. syslog-ng Premium Edition supports Reliable Log Transfer Protocol TM which enables application level acknowledgement preventing message loss. The syslog-ng application residing on the server acknowledges receipt of log messages from the syslog-ng application on the client ensuring that messages are not lost in the event of a transport layer fault. On the wire compression Using the Reliable Log Transfer Protocol (RLTP) TM, syslog-ng Premium Edition can compress log data being transferred to a central log server. Log messages can be compressed to one-sixth of their original size which is particularly useful in environments with bandwidth constraints. Disk-based message buffering syslog-ng Premium Edition stores messages on the client-side local hard disk if the central log server or the network connection becomes unavailable. The syslog-ng application automatically sends the stored messages to the server when the connection is reestablished in the same order the messages were received. The disk buffer is persistent no messages are lost even if syslog-ng is restarted or terminates unexpectedly.

7 Flexible message filtering and sorting The syslog-ng application can sort incoming log messages based on their content and various parameters like source host, application, and priority. Directories, files, and database tables can be created dynamically using macros. Complex filtering using regular expressions and Boolean operators offers almost unlimited flexibility to forward only the important log messages to the selected destinations. Message classification The syslog-ng application can compare the contents of the received log messages to predefined message patterns. By comparing the messages to known patterns, syslog-ng is able to identify the exact type of messages, and sort them into message classes. The message classes can be used to classify the type of the event described in the log message. The message classes can be customized, and for example can label the messages as user login, application crash, file transfer, etc. events. To make the message classification more flexible and robust, the patterns can contain pattern parsers: elements that match on a set of characters. For example, the NUMBER parser matches on any integer numbers (for example 1, 123, , and so on). Other pattern parsers match on various strings and IP addresses. Message parsing and rewriting The syslog-ng application can segment log messages to named fields or columns. These fields can be used like macros in filenames and database tables. It is also possible to modify the values of these fields, for example, to add missing values. Detect configuration changes Changes to your logging infrastructure are important events that should not go unnoticed. The syslog-ng application automatically detects if its configuration is modified, and sends a warning message into the system logs. Scalability The syslog-ng application is optimized for performance, and can handle enormous amount of messages. Depending on its exact configuration, it can process over 650,000 messages per second real-time, and over 300 GB raw logs per hour on average server hardware.

8 Supported sources and destinations The syslog-ng Premium Edition application can accept log messages from the following sources: Local applications and processes sending messages to UNIX domain sockets, named pipes, plain text files, or to the standard output (stdout). Remote clients sending traditional syslog messages (as described in RFC3164) using the UDP, TCP, or TLS protocol over IPv4 and IPv6 networks. Remote clients sending messages conforming to the latest IETF syslog protocol standard using the UDP, TCP, or TLS protocol over IPv4 and IPv6 networks. SQL Databases such as MSSQL, MySQL, PgSQL, Oracle, and SQLite. Devices sending SNMP traps. Log messages spanning multiple lines (for example, Apache Tomcat logs) are also supported. The syslog-ng Premium Edition application can send log messages to the following destinations: Plain text files. Encrypted, compressed, and optionally timestamped binary files. SQL databases. Local processes using UNIX domain sockets, named pipes, or simple pipes. Remote syslog-ng servers using the legacy BSD-syslog (RFC3164) or the new IETF-syslog (RFC5424) protocols over IPv4 and IPv6 networks. The IETF-syslog protocol supports TLSencryption as well. User-terminal. Log messages spanning multiple lines (for example, Apache Tomcat logs) are also supported. Read logs from any text file Some applications use many different logfiles, and sometimes these files are not even located in the same folder. Automatically generated file and folder names are also often a problem. To solve these issues, the filenames and paths specifying the log files read by syslog-ng can include wildcards, and syslog-ng can automatically scan entire subfolder-trees for the specified files.

9 Direct database access Storing log messages in a database allows you to easily search and query the messages and inter-operate with log analysis applications. The Premium Edition of syslog-ng can directly send and receive logs from the following databases: MySQL, Microsoft SQL (MSSQL), Oracle, PostgreSQL, and SQLite. IPv4 and IPv6 support The syslog-ng application can operate in both IPv4 and IPv6 network environments; it can receive messages from and send messages to both types of networks. Supported platforms The syslog-ng Premium Edition application supports over 50 platforms and several architectures, including x86, x86_64, Alpha, Itanium, and SUN SPARC on a variety of operating systems: recent and legacy Linux- and Unix-variants, BSD, HP-UX, IBM AIX, IBM System I, Microsoft Windows XP, Server 2012, Server 2003, Vista, Server 2008, Windows 7, Sun Solaris, and Tru64. For the latest list of supported platforms, visit the syslog-ng Premium Edition webpage at Microsoft Windows platform support The syslog-ng Premium Edition 5LTS version can now be installed on servers running Windows XP, Server 2012, Server 2008, Server 2003 and Windows 7. It can be installed as a client, relay or server to collect and manage Windows eventlog messages as well as log messages from network and security devices and standard and custom applications. For deployments requiring a lightweight agent with a GUI, the syslog-ng Agent for Windows can collect the log messages from eventlog groups and log files and forwards them to a syslog-ng server using regular or TLS-encrypted TCP connections. The syslog-ng Agent can be managed from a domain controller using group policies, or run as a standalone application.

10 Agent for IBM System i platforms The syslog-ng agent for IBM System i is a system log collector and forwarder application for the IBM System i (formerly known as AS/400 and IBM iseries) platform. It collects application and system messages, as well as messages from the System i security audit journal (QAUDJRN) and the operator message queue (QSYSOPR). The collected messages are forwarded to a syslog-ng server using regular or TLS-encrypted TCP connections. The syslog-ng server can run on a separate machine, or directly on IBM System i in the Portable Application Solutions Environment (PASE). The syslog-ng Agent for IBM System i is available as a standalone product and must be licensed independently from syslog-ng Premium Edition. Product support Product support, including 7x24 online support is available in various packages. For a complete list of the support options, visit the following page: Free evaluation version Test syslog-ng Premium Edition to make sure that it perfectly suits your needs. Request an evaluation version at To learn more about commercial and open source BalaBit products, request an evaluation version, or find a reseller, visit the following links: The syslog-ng homepage: The Shell Control Box homepage: The syslog-ng Store Box (SSB) homepage: Product manuals, guides, and other documentation: Request an evaluation version: https://www.balabit.com/mybalabit/ Find a reseller: Copyright BalaBit IT Security All rights reserved.

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