NEW RENAULT MASTER DRIVE THE CHANGE

Transcription

1 NEW RENAULT MASTER DRIVE THE CHANGE

2 WHY RENAULT? WE RE DRIVEN BY A PASSION TO MEET AND EXCEED PEOPLE S NEEDS, AND THAT S WHAT DRIVES THE INDUSTRY FORWARD. IT S BEEN THAT WAY WITH US FOR OVER A HUNDRED YEARS. BUT IN TODAY S RAPIDLY-CHANGING ENVIRONMENT, IT S MORE IMPORTANT THAN EVER THAT WE SOURCE NEW SOLUTIONS THAT WILL SAFEGUARD ALL OUR FUTURES. CONTENTS We know that the vehicle is at a turning point, it has to evolve whether you believe in global warming or not; to emit less in cities, to make less noise and to use increasingly scarce energy more effi ciently. At Renault we are working to create more affordable vehicles, with radically lower CO 2 emissions. For the widest possible audience. Starting next year there will be a groundbreaking range of electric vehicles, from a nippy town car to a comfortable family saloon and a small van. They will be affordable to run you will be able to drive up to 100 miles using a battery that costs typically 3 to charge, and a lot less using cheaper tariffs. And parking and congestion charges should all be lower, too. We believe it s time to make the vehicle a driver of progress once more. We are determined to drive that change. Soon you will be able to join us. RENAULT. DRIVE THE CHANGE. THE NEW MASTER DISCOVER THE NEW MASTER 02 > 03 DESIGN 04 > 05 ON BOARD THE NEW MASTER 06 > 07 STORAGE SPACE 08 > 09 FRONT AND REAR WHEEL DRIVE 10 > 11 FUEL CONSUMPTION 12 > 13 SAFETY 14 > 17 THERE S A MODEL FOR YOU FRONT AND REAR WHEEL DRIVE PANEL VANS 20 > 21 CREW VAN AND BOX VAN 22 > 23 PLATFORM CAB AND CHASSIS CAB 24 > 25 TIPPERS AND DROPSIDES 26 > 27 EQUIPMENT AND OPTIONS SAFETY, COMFORT, TECHNOLOGY 30 > 31 EQUIPMENT AND OPTIONS 32 > 33 ACCESSORIES 34 > 37 COLOURS, WHEELS, TRIM 38 > 39 STANDARD EQUIPMENT 40 > 41 ENGINES AND TECHNICAL SPECIFICATIONS 42 > 43 OPTIONS 44 > 45 ADDITIONAL INFORMATION 46 > 49

3 THE NEW MASTER: PRACTICAL, STRONG, ECONOMICAL. AN EXCEPTIONALLY WIDE RANGE. THERE S A MODEL THAT S JUST RIGHT FOR YOU, NO MATTER WHAT YOUR NEEDS.

4 A STURDY DESIGN. With its sturdy yet dynamic front end, the New Master embodies efficiency. With its large headlights, a new grille emphasising its character and a wide bumper maximising the protection of the bodywork, the New Master is modernity personified. 04 > 05

5 A FUNCTIONAL WORKSPACE IN YOUR CABIN. Spacious, welcoming and comfortable, the New Master s cabin exudes professionalism: optimal visibility, ergonomic controls, adjustable seat and steering wheel, air conditioning,* improved noise insulation the New Master makes travelling pleasant and relaxing. It also comes equipped with Carminat TomTom Navigation system as standard**, which guides you simply and easily so that you ll always get there on time (1). And in a ground-breaking move, Renault has equipped the New Master with both a clipboard holder* on the dashboard and a pivoting seatback table on which to put your files or computer. * Available as an option ** Except on Freeway version 06 > 07 1

6 EXTRA STORAGE SPACE FOR OPTIMAL ORGANISATION. The New Master is a model of functionality with many large and useful storage spaces. 1. Pivoting seatback table (centre front passenger seat) 2. Overhead parcel shelf 3. Handy storage pocket 4. Large refrigerated glove compartment* with capacity for two 2-litre bottles 5. Bottles (up to 2 litres) are within easy reach in the door pockets 6. Dashboard compartment 7. Dual split underseat storage compartment 8. Clipboard holder (for A5 note pads) 9. Mobile phone holder (+12V socket for charging battery), holder for coins, credit cards etc - within easy reach of steering wheel 10. Dashboard storage with compartment lid 11. Cup and can holder * Refrigerated only when air conditioning fitted Please note that equipment pictured may be optional depending on version >

7 FRONT WHEEL DRIVE AND REAR WHEEL DRIVE: SO MANY MORE POSSIBILITIES. Strong and efficient, the New Master can adapt to the most demanding requirements. Need to carry heavy and bulky loads? No problem. The Rear Wheel Drive (RWD) version of the New Master ensures road handling designed to suit your professional needs. And pick from a range of different chassis versions to choose from. The vehicle can even be converted, for example, into an open flatbed or box van. To make your working day even easier and safer, the New Master RWD is equipped with adaptive ESC (Electronic Stability Control)* and a rear step as standard, and you can even tow a trailer of up to three tonnes. * Integrated as standard on the RWD version and coming soon as an option on the FWD version 10 > 11

8 NEW ENGINE: +4 MPG* IMPROVED PERFORMANCE AND ECONOMY. kw 100 Power Torque Nm A new engine: a combination of power and restraint through an increase in torque but with a lower cubic capacity figure rpm 12 > 13 The new engine offers lower fuel consumption and greater economy. Also, the New Master is particularly economic when it comes to maintenance costs, and it is one of the market leaders in this respect. Servicing intervals are 25,000 miles or 2 years - whichever comes first - with no replacement of the cam belt required, as its timing chain will last for the life of the vehicle. * Compared with the previous Master for Panel Van FWD MM33 dci 125 hp Euro 4 engine

9 THE NEW MASTER: WORK IN SAFETY. For driver comfort and to help prevent accidents, the New Master boasts very high levels of active and passive safety: - ABS brakes with EBD (Electronic Brake Distribution) and Brake Assist as standard. - Adaptive ESC (Electronic Stability Control) and ASR traction control*. - Driver s front airbag as standard. - Front passenger and side airbags**. - Full steel bulkhead as standard (separating you from your load in the event of sudden braking). - Fixed cornering lights** (increasing the illuminated area when driving round bends), and automatic windscreen wipers and headlights**. The New Master: helping you to work more safely. * Integrated as standard on the RWD version and coming soon as an option on the FWD version ** Available as an option 14 > 15

10 AWARD-WINNING PERFORMANCE AND SAFETY Europe s number one LCV brand scooped two major awards in the 2010 Van Fleet World Honours. The first, Van Manufacturer of the Year, is a result of Renault revamping its three van model ranges in summer 2010, while the second, Best New Van for New Master, comes just few days after the flagship model appeared in showrooms. The New Master is a significant advance over the previous model and fended of a series of worthy challengers to drive comfortably away with this award. 16 > 17 Furthermore, Renault also walked way with the Safety Award for the second consecutive year, further long recognising Renault s long-standing commitment to all aspects of safety and security.

11 FRONT WHEEL DRIVE PANEL VAN NO MATTER WHAT YOUR REQUIREMENT, THERE S A MODEL FOR YOU BECAUSE THE BEST VERSION IS YOURS. REAR WHEEL DRIVE PANEL VAN CHASSIS CAB CHASSIS DOUBLE CAB

12 FRONT WHEEL DRIVE PANEL VAN REAR WHEEL DRIVE PANEL VAN All models have the following fi ve essential requirements in common: strength, agility, practicality, safety and on-board comfort. When it comes to the interior, you can choose whatever you need. The RWD version of the New Master can be adapted even to the most stringent requirements. With this, you have the best solution to any constraints on important loads. Please note, the dimensions illustrations above are for illustration purposes only and may differ from vehicle specifi cation. 20 > 21 DIMENSIONS Front Wheel Drive Panel Van SL SM MM MH LM LH DIMENSIONS Load volume ,8 10,8 12, ,8 Gross vehicle weight (kg) A Wheelbase B Overall length C Front overhang D Rear overhang E Front track F Rear track G Overall width H Overall width with standard rear view mirrors I Overall height J Loading sill height Min : 546 Min : 546 Min : 550 Min : 544 Min : 545 Min : 548 Min : 543 Min : 543 Min : 542 Max : 564 Max : 560 Max : 564 Max : 563 Max : 558 Max : 562 Max : 556 Max : 557 Max : 555 K Ground clearance L Door sill lower portion width (at 169 mm above fl oor) M Rear door sill height N Width between wheel arches O Cargo width Front Wheel Drive Panel Van SL SM MM MH LM LH P Sliding door sill width Q Sliding door sill height R Cargo area length on fl oor S Maximum headroom / loading height WEIGHTS Kerb weight Maximum weight on front axle* Maximum weight on rear axle Gross train weight Maximum payload Unbraked trailer capacity Braked trailer capacity STEERING Turning circle between kerbs (m) ,6 13,6 13,6 15,7 15,7 Turning circle between walls (m) 12,5 12,5 12,5 12,5 14,1 14,1 14,1 16,2 16,2 Unless otherwise stated, all dimensions are in mm Vehicle kerb weight according to Type Approval, including all fl uids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specifi cation of the vehicle, e.g. options, deleted options and accessories. * All 35 and 45 vehicles with a homologation date post February 2011 will have a maximum weight on front axle of 1850kg. For more information, please contact your Renault dealer. DIMENSIONS Rear Wheel Drive Panel Van MML MML TW MHL MHL TW LML TW LHL TW DIMENSIONS Load volume 12,4 12,4 12,4 14,2 14,2 14,2 14,9 14, Gross vehicle weight (kg) A Wheelbase B Overall length C Front overhang D Rear overhang E Front track F Rear track G Overall width H Overall width with standard rear view mirrors I overall height J Loading sill height Min : 674 Min : 706 Min : 706 Min : 672 Min : 704 Min : 704 Min : 701 Min : 701 Min : 700 Min : 700 Max : 696 Max : 724 Max : 724 Max : 694 Max : 723 Max : 723 Max : 717 Max : 717 Max : 715 Max : 715 K Ground clearance L Door sill lower portion width (at 169 mm above fl oor) M Rear door sill height N Width between wheel arches O Cargo width P Sliding door sill width Q Sliding door sill height Rear Wheel Drive Panel Van MML MML TW MHL MHL TW LML TW LHL TW R Cargo area length on fl oor S Maximum headroom / loading height WEIGHTS Kerb weight Maximum weight on front axle* Maximum weight on rear axle Gross train weight Maximum payload Unbraked trailer capacity Braked trailer capacity STEERING Turning circle between 13,6 13,6 13,6 13,6 13,6 13,6 15,7 15,7 15,7 15,7 kerbs (m) Turning circle between walls (m) Unless otherwise stated, all dimensions are in mm Vehicle kerb weight according to Type Approval, including all fl uids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specifi cation of the vehicle, e.g. options, deleted options and accessories. * All 35 and 45 vehicles with a homologation date post February 2011 will have a maximum weight on front axle of 1850kg. For more information, please contact your Renault dealer. 14,1 14,1 14,1 14,1 14,1 14,1 16,2 16,2 16,2 16,2

13 CREW VAN BOX VAN The New Master Crew Van combines the practicality of a large load area with seating for up to seven people. The Box Van offers a load space up to 22 m 3. A loading tailgate is also available as an option. The Box Van is particularly well suited to transporting large loads, and for house and offi ce removals. Front Wheel Drive Crew Van Rear Wheel Drive Crew Van MM MML MML TW DIMENSIONS Load volume Gross vehicle weight (kg) Wheelbase Overall length Front overhang Rear overhang Front track Rear track Overall width Unless otherwise stated, all dimensions are in mm. Vehicle kerb weight according to Type Approval, including all fluids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specification of the vehicle, e.g. options, deleted options and accessories. * All 35 and 45 vehicles with a homologation date post February 2011 will have a maximum weight on front axle of 1850kg. For more information, please contact your Renault dealer. Front Wheel Drive Crew Van Rear Wheel Drive Crew Van MM MML MML TW Overall width with standard rear view mirrors Overall height Loading sill height Min : 545 Min : 674 Min : 706 Max : 562 Max : 696 Max : 724 Ground clearance Door sill lower portion width (at 169 mm above fl oor) Rear door sill height Width between wheel arches Cargo width Sliding door sill width Sliding door sill height Cargo area at 1.0 m from fl oor Cargo area length at 0.4 m from fl oor Cargo area under bench seat Cargo area on fl oor (100 mm height available) Maximum headroom / loading height Front Wheel Drive Crew Van Rear Wheel Drive Crew Van MM MML MML TW WEIGHTS Kerb weight Maximum weight on front axle* Maximum weight on rear axle Gross train weight Maximum payload Unbraked trailer capacity Braked trailer capacity STEERING Turning circle between kerbs (m) Turning circle between walls (m) WEIGHTS AND LOADS RWD Load volume (m³) Maximum payload (kg) 3.5t LL LLL TW Kerb weight (kg) Load volume (m³) 3.5t LL RWD LLL TW Unless otherwise stated, all dimensions are in mm. Vehicle kerb weight according to Type Approval, including all fluids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specification of the vehicle, e.g. options, deleted options and accessories. * All 35 and 45 vehicles with a homologation date post February 2011 will have a maximum weight on front axle of 1850 kg. For more information, please contact your Renault dealer. INTERIOR DIMENSIONS RWD LL35 20 m³ (19.6m³) LLL35 TW 22 m³ Module Box Van Load length (mm) Cargo width (mm) Maximum headroom (mm) Rear doors Width (mm) Height (mm) REAR WHEEL DRIVE 22 > 23

14 PLATFORM CAB CHASSIS CAB (SINGLE/DOUBLE) Conversion to a cabin fl oor base gives the advantage of offering a very low loading sill. You can have a vehicle built that meets your exact needs, be it an ambulance, refrigerated transport, even a mobile shop With proven solidity, it is designed for multiple modifi cations to meet your exact needs. WEIGHTS AND LOADS FWD LL 3.5t Kerb weight (kg) 1599 Maximum payload (kg) 1901 Maximum weight on front axle (kg)* 1790 Maximum weight on rear axle (kg) 2100 Unbraked trailer capacity (kg) 750 Braked trailer capacity (kg) 2500 Turning circle between walls (m) 15.7 Turning circle between kerbs (m) 16.2 Vehicle kerb weight according to Type Approval, including all fl uids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specifi cation of the vehicle, e.g. options, deleted options and accessories. * All 35 and 45 vehicles with a homologation date post February 2011 will have a maximum weight on front axle of 1850kg. For more information, please contact your Renault dealer. DIMENSIONS FWD LL Overall cargo length (min/max) 3719/4561 Buildable overall length (mm) 7021 Buildable overall width (mm) (standard door mirrors arm/extended door mirrors arm) 2170/2350 Width including door mirrors (mm) (standard door mirrors arm/extended door mirrors arm) 2470/2654 Height of platform (min/max) (mm) 579 Ground clearance (mm) 166 FRONT WHEEL DRIVE REAR WHEEL DRIVE 24 > 25 Unless otherwise stated, all measurements are in mm. WEIGHTS AND LOADS (SINGLE CAB) FWD RWD ML35 LL35 ML35 ML35 TW LL35 MLL35 TW MLL45 TW LLL35 TW LLL TW45 3.5t 3.5t 3.5t 3.5t 3.5t 3.5t 4.5t 3.5t 4.5t Kerb weight (kg) Maximum payload (kg) Maximum weight on front axle (kg)* Maximum weight on rear axle (kg) Unbraked trailer capacity (kg) Braked trailer capacity (kg) Turning circle between walls (m) Turning circle between kerbs (m) DIMENSIONS (SINGLE CAB) FWD RWD ML LL ML ML TW LL MLL TW LLL TW Overall cargo length (min/max) 3182/ / /4293 tbc 3832/ / /5468 Buildable overall length (mm) tbc Buildable overall width (mm) (standard door mirrors arm/extended door mirrors arm) 2170/ / / / / / /2350 Height of bare chassis (mm) Width including door mirrors (standard door mirrors arm/extended door mirrors arm) 2470/ / / / / / /2654 Ground clearance (mm) Vehicle kerb weight according to Type Approval, including all fl uids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specifi cation of the vehicle, e.g. options, deleted options and accessories. * All 35 and 45 vehicles with a homologation date post February 2011 will have a maximum weight on front axle of 1850kg. For more information, please contact your Renault dealer. WEIGHTS AND LOADS (DOUBLE CAB) FWD RWD LL35 LL35 MLL35 TW MLL45 TW LLL35 TW LLL45 TW 3.5t 3.5t 3.5t 4.5t 3.5t 4.5t Kerb weight (kg) Maximum payload (kg) Maximum weight on front axle (kg)* Maximum weight on rear axle (kg) Unbraked trailer capacity (kg) Braked trailer capacity (kg) Turning circle between walls (m) Turning circle between kerbs (m) DIMENSIONS (DOUBLE CAB) FWD RWD LL LL MLL TW LLL TW Overall cargo length (min/max) 3082/ / / /4434 Buildable overall length (mm) Buildable overall width (mm) (standard door mirrors arm/extended door mirrors arm) 2170/ / / /2350 Height of bare chassis (mm) Width including door mirrors (mm) (standard door mirrors arm/extended door mirrors arm) 2470/ / / /2654 Ground clearance (mm) Unless otherwise stated, all measurements are in mm.

15 TIPPER (SINGLE/DOUBLE) DROPSIDE (SINGLE/DOUBLE) Available with a single cab or double cab, the Master Tipper s load deck has automatic 45 tilting opening, to enable materials such as sand and gravel to be unloaded quickly and effi ciently. Ergonomically designed to make your working day easier the folding side panels allow you to load and unload large items such as pipes, pallets and containers. The loading height is designed to simplify materials handling. WEIGHTS AND LOADS RWD SINGLE CAB DOUBLE CAB MAXIMUM PAYLOAD (kg) 3.5t 4.5t 3.5t ML TW Tipper 3.3 metres 907 MLL TW Tipper 3.2 metres + steel storage compartment MLL TW Tipper 3.2 metres 811 SINGLE CAB DOUBLE CAB KERB WEIGHT (kg) 3.5t 4.5t 3.5t ML TW Tipper 3.3 metres 2593 RWD MLL TW Tipper 3.2 metres + steel storage compartment MLL TW Tipper 3.2 metres 2689 Vehicle kerb weight according to Type Approval, including all fl uids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specifi cation of the vehicle, e.g. options, deleted options and accessories. DIMENSIONS RWD TIPPER SINGLE CAB TIPPER DOUBLE CAB 3.3M 3.2M + STEEL STORAGE 3.2M COMPARTMENT ML TW MLL TW MLL TW Length (mm) Width (mm) Height (mm) Europalettes capacity (mm) WEIGHTS AND LOADS RWD SINGLE CAB DOUBLE CAB MAXIMUM PAYLOAD (kg) 3.5t 4.5t 3.5t 4.5t ML 1313 LL LLL TW SINGLE CAB DOUBLE CAB KERB WEIGHT (kg) 3.5t 4.5t 3.5t 4.5t ML 2187 RWD LL LLL TW Vehicle kerb weight according to Type Approval, including all fl uids, tools and 90% fuel load. Exclusive of the weight of the driver. Final weight may vary according to the specifi cation of the vehicle, e.g. options, deleted options and accessories. DIMENSIONS SINGLE CAB DOUBLE CAB RWD RWD ML LL LLL TW LL LLL TW Length (mm) Width (mm) Height (mm) Europalettes capacity (mm) REAR WHEEL DRIVE REAR WHEEL DRIVE 26 > 27

16 EQUIPMENT AND ACCESSORIES DESIGNED FOR YOUR WORKING DAY.

17 SAFETY COMFORT AND TECHNOLOGY 1. AUTOMATIC HEADLIGHTS AND WIPERS Through a light and rain sensor, your vehicle automatically adapts to its environment and reacts accordingly. 2. ADAPTIVE ESC (ELECTRONIC STABILITY CONTROL) AND ASR TRACTION CONTROL* Connected to a load detection system, the ESC corrects the trajectory of the vehicle in emergencies by adapting the intensity of the braking depending on the load being carried. 4. DRIVER AND PASSENGER AIRBAGS ABS ANTI-LOCK BRAKES WITH EBD (ELECTRONIC BRAKE DISTRIBUTION) Coupled with brake assist, the ABD helps you to control the trajectory of your van in the event of sharp braking CARMINAT TOMTOM The New Master offers you the Carminat TomTom as standard (except on Freeway), the first truly integrated navigation system. You can work out the best route and see real-time traffic information or speed camera warnings. All this information is displayed clearly on a large colour screen. The remote control allows you to access the various functions easily and intuitively. This equipment saves you time and therefore reduces your fuel consumption. 5. CORNERING LIGHTS These headlights see round corners and therefore increase visibility when driving round bends HANDS FREE KEYCARD Simply carry the card with you; the doors can be opened by simply pressing on the door handle without using the card. 6. FRONT FOG LIGHTS Improve your visibility in the event of fog or rain. 3. THREE-BUTTON KEY Allows all openings, both front and rear, to be remotely opened or closed independently. 7. TRIP COMPUTER Provides useful information for managing your trip, plus fuel consumption and maintenance intervals. 8. CRUISE CONTROL AND SPEED LIMITER Allows you to set a constant or maximum speed as required. * Integrated as standard on the RWD version and coming soon as an option on the FWD version. Some features shown are optional MANUAL AIR CONDITIONING 5. CLIMATE CONTROL Regulate the temperature as desired with electronic displays and rapid demisting X 20W SINGLE CD MP3 RADIO WITH BLUETOOTH AND AUX POINT Reads MP3 files and you can connect a mobile phone via Bluetooth so that you are contactable at any time*. 7. MULTI-FUNCTIONAL TUNEPOINT Enables you to connect your digital music player using the USB and ipod connections, and operate the system using switches on the steering wheel. 6 7 Made for ipod * It is recommended that you stop the vehicle and pull over to make or receive a phone call. 30 > 31

18 EQUIPMENT AND OPTIONS OPENING GLAZED REAR DOORS The 270 opening allows you easy access to the loading area. When open, the doors are held in place by magnets. 2. DOOR MIRRORS WITH EXTENDED ARMS These mirrors are compulsory for conversions exceeding a certain width. 3. FULL METAL BULKHEAD WITH GLAZED PANEL The glazed area gives the driver greater visibility of the loading area and of the road behind (providing the rear doors are glazed). 4. LOCKING DIFFERENTIAL Improves mobility on slippery or unstable surfaces, for example on building sites SUSPENSION SEAT The driver s seat with variable suspension can be adapted to your own preferences. 10. DIGITAL TACHOGRAPH Compulsory for a vehicle with a gross train weight over 3.5 tonnes POWER TAKE-OFF FROM ENGINE AND GEARBOX Allows you to use the power of the engine (either directly or via the gearbox) to drive equipment such as refrigeration units, cranes and hydraulic arms REAR STEP Facilitates access to the loading area. 6. TOWBAR WITH BALL-AND-SOCKET JOINT Allows towing of loads of between 2.5 and 3 tonnes (joint connecting rod and joint 4 hole fastener available as an accessory). 7. ANCHORAGE RINGS VOLT POWER POINT IN LOAD AREA There are 8 to 12 rings This power supply enables you to use (depending on version) which tools in the loading area. help to keep the load in position. Load per ring: 500 dan with an angle of 30 according to the position of the ring buckle) ANTI-SKID WOODEN FLOOR Protects the loading area of your New Master when transporting goods. 14. INCREASED IDLE SPEED Increases the engine idling speed by between 1000rpm and 2000rpm in order to power any additional electrical equipment installed in the vehicle. 15. SPARE WHEEL Located under the bodywork. 32 > 33

19 ACCESSORIES TOWBARS: BALL-AND-SOCKET JOINT, FASTENING STRAP AND DUAL-PURPOSE CONNECTING ROD The coupling system on your New Master can take a ball-and-socket joint, a connecting rod or even a fastening strap ALARM Fully compatible with the electronic system of your New Master, the Renault alarm protects against attempts to enter the vehicle and detects any movement in the cab interior. 8. FRONT AND REAR MUDFLAPS Help protect the bodywork from any debris thrown up from the road, and from scratches REAR AND SIDE WINDOW PROTECTION GRILLES Protects against theft while still allowing the driver good visibility. 10. HEAVY DUTY SEAT COVERS In order to protect the interior of your New Master, the heavy duty seat covers fit in perfectly and with their coated material, are specially designed for intensive use. 11. DRIVER AND PASSENGER CARPET MATS Protects the floor of your vehicle against wear and damp ALUMINIUM ROOF RACK, WALKWAY AND LADDER Specially designed for the New Master, the aluminium roof rack is equipped with a rear sliding roller to aid loading. The galvanised steel ladder and walkway facilitate loading onto the rack. 6. ROOF BARS These bars can take a load of 46kg per bar (available in pairs). The maximum load of a vehicle is 200kg, including the bars > 35

20 ACCESSORIES 1. FOG LIGHTS Improve your visibility in the event of fog or rain REVERSING CAMERA AND SCREEN The camera allows you to see the rear of your New Master via a screen situated in the sun visor. When reversing, the camera sends the driver a clear image, even in the dark. 5. HANDS-FREE BLUETOOTH PARROT KIT The Bluetooth wireless connection allows you to manage your telephone calls via remote control on the steering wheel and dashboard screen. Your phone can remain in your pocket or your bag, meaning that your hands stay on the steering wheel. Completely integrated into the vehicle, the Bluetooth Parrot hands-free kit recognises up to five phones. 6. TUNEPOINT Allows you to listen to all your favourite music on your vehicle s audio system and to use your audio player via the remote controls under the steering wheel (MP3 on USB stick, MP3 player or ipod) REAR PARKING SENSORS The sensors are at the rear of your New Master. A beeping sound is emitted to indicate the distance between your vehicle and the obstacle behind NOTE BOX There is always a Post-It note to hand thanks to your note box. 8. ORGANISER BOX Placed within arm s reach, the organiser box is a small yet very practical storage space. 36 > 37

21 COLOURS WHEELS 389 GLACIER WHITE (NM) 719 CARMEN RED (NM) 031 ORANGE (NM) 423 CARIBBEAN BLUE (NM) RNQ PERSIAN BLUE (NM) MINI WHEEL STYLERS SMALL WHEEL STYLERS (AVAILABLE AS (STANDARD ON FREEWAY) STANDARD EXCEPT ON FREEWAY) LARGE WHEEL STYLERS (OPTIONAL) 16" ALLOY WHEELS (OPTIONAL - FWD VERSION) UPHOLSTERY D90 SOLENT GREEN (NM) 396 LEMON YELLOW (NM) 489 ATLANTIC BLUE (NM) KNH STAR GREY (MP) J47 TEMPEST (MP) Glacier White Carmen Red Orange Caribbean Blue Persian Blue Solent Green Lemon Yellow Atlantic Blue Star Grey Tempest 389 (NM) 719 (NM) 031 (NM) 423 (NM) RNQ (NM) D90 (NM) 396 (NM) 489 (NM) KNH (MP) J47 (MP) o o = Standard o = Optional NM = Non-metallic Supergloss MP = Metallic Pearlescent Paint It should be noted that printing limitations do not permit these subtle paintwork shades to be shown with absolute accuracy. Only personal inspection of the New Master at your local Renault Dealer will reveal it in its true colours. From time to time changes are made to the colour range. Please check availability with your local Renault Dealer. "KALEIDO" TRIM - DARK GREY (AVAILABLE ON FREEWAY AND STANDARD LEVEL) "FUNAI" TRIM (OPTIONAL) 38 > 39

22 EQUIPMENT - PANEL VAN AND CREW VAN CORE FEATURES EQUIPMENT - CHASSIS CAB, PLATFORM CAB AND CONVERSIONS CORE FEATURES FREEWAY CORE FEATURES Chassis Cab and Platform Cab features STANDARD EQUIPMENT ON STANDARD LEVEL MASTER PANEL VAN (IN ADDITION TO FREEWAY CORE FEATURES ABOVE) Additional features on RWD In addition on RWD versions only: Additional features on Double Cabs STANDARD EQUIPMENT ON CREW VAN (IN ADITION TO STANDARD LEVEL PANEL VAN FEATURES ABOVE) Additional Dropside features In addition on RWD versions only: Additional Tipper features Additional Box Van features 40 > 41

23 ENGINES kw Nm rpm 42 > 43 dci 100 ENGINES The 2.3 dci Master engine, available on 100 hp, 125 hp and 150 hp versions, is available on the FWD and RWD versions. It meets both Euro IV and Euro V standards, and is available with FAP (particle fi lter). kw rpm FWD engine dci 125 Nm kw dci 150 Nm rpm RWD engine 1. SIX-SPEED MANUAL GEARBOX Available with all Master engines. The gearbox enhances acceleration in all intermediate gears, while lowering fuel consumption and noise levels. 2. SIX-SPEED QUICKSHIFT GEARBOX The transmission offers many benefi ts: it matches individual driving style, is easy to use and is impossible to stall. Auto-adaptive gear changing characteristics ensure that the engine operates in its optimum range at all times Power Torque TECHNICAL SPECIFICATIONS 6 Speed Manual Gearbox Euro 4 6 Speed Manual Gearbox Euro 5 6 Speed Quickshift Euro 5 ENGINE 100 hp 125 hp 100 hp 125 hp 150 hp 125 hp 150 hp Wheel drive FWD / RWD FWD / RWD FWD / RWD FWD / RWD FWD / RWD FWD RWD Depollution level Euro 4 Euro 4 Euro 5 Euro 5 Euro 5 Euro 5 Euro 5 Diesel particle fi lter (FAP) No No Yes Yes Yes Yes Yes Engine capacity (cm³) Injection type Commonrail Commonrail Commonrail Commonrail Commonrail Commonrail Commonrail Turbo (fi xed geometry / variable) Fixed Fixed Fixed Fixed Variable Fixed Variable Fuel type Diesel Diesel Diesel Diesel Diesel Diesel Diesel Number of cylinders Number of valves Max engine power (KW (hp)) 74 (100) 92 (125) 74 (100) 92 (125) 107 (145) 92 (125) 107 (145) Max engine power (rpm) Max engine torque (Nm) Max engine torque (rpm) Fuel tank capacity (litres) 80 (105 optional) 80 (105 optional) 80 (105 optional) 80 (105 optional) 80 (105 optional) 80 (105 optional) 80 (105 optional) FWD PANEL VAN SL28 ¹ - ¹ ¹ - ¹ - SL ¹ ¹ - ¹ - SL ¹ ¹ - ¹ - SM ¹ ¹ - ¹ - MM MM35 - MH LM35 - LH35 - RWD PANEL VAN MML MML35 TW ¹ MML45 TW ¹ - ¹ MHL MHL35 TW ¹ MHL45 TW ¹ - ¹ LML35 TW ¹ LML45 TW ¹ - ¹ LHL35 TW ¹ LHL45 TW ¹ - ¹ CREW VAN FWD MM RWD MML RWD MML35 TW ¹ BOX VAN RWD LL35 20m³ RWD LLL35 TW 22m³ TIPPER SINGLE RWD ML35 TW ¹ ¹ - - RWD MLL35 TW RWD MLL45 TW ¹ - - TIPPER DOUBLE RWD MLL35 TW CHASSIS SINGLE FWD ML FWD LL RWD ML RWD ML35 TW ¹ ¹ - - RWD LL RWD MLL35 TW RWD MLL45TW ¹ - - RWD LLL35 TW RWD LLL45 TW ¹ - - CHASSIS DOUBLE FWD LL RWD LL RWD MLL35 TW RWD MLL45 TW ¹ - - RWD LLL35 TW RWD LLL45 TW ¹ - - PLATFORM CAB FWD LL DROPSIDE SINGLE CAB RWD ML RWD LL RWD LLL35 TW RWD LLL45 TW ¹ - - DROPSIDE DOUBLE CAB RWD LL RWD LLL35 TW RWD LLL45 TW ¹ Version to be launched later in model year

24 OPTIONS - PANEL VANS AND CREW VANS FREEWAY PANEL VAN PANEL VANS CREW VANS MWB MWB LWB MWB Medium Roof Medium Roof High Roof Medium Roof High Roof Medium Roof FWD FWD RWD FWD RWD FWD RWD FWD RWD FWD RWD 12V power point in load area - O O O O O O O O O O 16" alloy wheels - O - O - O - O - O - 2 x 20W single CD MP3 radio with Bluetooth and multi-functional TunePoint - O O O O O O O O O O 3 button key - O O O O O O O O O O Additional (third) key - O O O O O O O O O O Air conditioning with pollen fi lter (2) (11) - O O O O O O O O O O Airbag - front passenger (8) (9) O O O O O O O O O O O Airbag - front passenger, front lateral curtain (driver and passenger) and single passenger seat (height adjustable) with lumbar adjustment (8) (9) - O O O O O O O O - - Airbag - front passenger, front lateral curtain (driver and passenger) and single passenger seat (height adjustable) (8) (9) - O O O O O O O O - - Automatic headlights and wipers and front fog lights - O O O O O O O O O O Automatic headlights and wipers and Style Pack - O - O - O - O - O - Bulkhead - full Steel with glazing - O O O O O O O O - - Carminat TomTom map upgrade - Europe - O O O O O O O O O O Climate control with pollen fi lter, automatic headlights and wipers and front fog lights (2) (11) - O O O O O O O O O O Climate control with pollen fi lter, automatic headlights and wipers and Style Pack (2) (11) - O - O - O - O - O - Clipboard holder (for A5 or bigger note block) (3) - O O O O O O O O O O Conversion interface box O O O O O O O O O O O Cornering lights - - O - O - O - O O O Cornering lights and ESC (Electronic Stability Control) - load adaptive with understeer control (1) - O - O - O - O - O O Cruise control - O O O O O O O O O O Dashboard storage compartment lid - O O O O O O O O O O Digital tachograph (4) O O O O O O O O O O O Driver s seat with lumbar adjustment - O O O O O O O O O O Driver s seat - fully adjustable suspension type - O O O O O O O O O O Dual split underseat storage compartment (5) - O O O O O O O O O O Electric window with one touch (driver s side only) - O O O O O O O O O O Engine speed limiter 56mph O O O O O O O O O O O Engine speed limiter 56mph (to meet legal requirement) (4) O O O O O O O O O O O Engine speed limiter 62mph O O O O O O O O O O O Engine speed limiter 62mph (to meet legal requirement) O O O O O O O O O O O Engine speed limiter 68mph O O O O O O O O O O O ESC (Electronic Stability Control) - load adaptive with understeer control (1) O O O O O O Floor - ply lined with resin coating - O O O O O O O O O O (10) Front fog lights - O O O O O O O O O O Fuel tank litres - O O O O O O O O O O Hands free key - 2 button - O O O O O O O O O O Increased idle speed (7) O O O O O O O O O O O Locking differential - - O - O - O - O - O Metallic paint - O O O O O O O O O O Mudfl aps (front and rear) O O O O O O O O O O O Ply lined full height side panels and fl oor - ply lined with resin coating - O O O O O O O O O O (10) Ply side panels (half height) O O O O O O O O O O O (10) Pollen fi lter - O O O O O O O O O O Power take off - engine (6) O O O O O O O O O O O Power take off - gearbox (7) - - O - O - O - O - O Rear doors - 180º glazed - O O O O O O O O O O Rear doors - 180º glazed and heated rear window - O O O O O O O O O O Rear doors - 270º glazed - O O O O O O O O O O Rear doors - 270º glazed and heated rear window - O O O O O O O O O O Rear doors - 270º solid - O O O O O O O O O O Rear parking sensors - O O O O O O O O O O Rear step - O O O O O 16W integrated door mirror mounted side repeater lamps (ilo 5W) O O O O Side anchorage points O O O O O O O O O O O Side loading door - sliding right (unglazed) - O O O O O O O O - - Side loading doors - sliding left and right (glazed with opening windows) - O O O O O O O O - - Side loading doors - sliding left and right (glazed with opening windows) O O Side loading doors - sliding left and right (glazed) - O O O O O O O O - - Single passenger seat (height adjustable) with lumbar adjustment - O O O O O O O O O O Single passenger seat (height adjustable) - O O O O O O O O O O Smoker Pack O O O O O O O O O O O Storage compartment in door with integrated lights (both sides) - O O O O O O O O O O Sunglasses holder - O O O O O O O O O O Tow bar - O O O O O O O O O O Wheel stylers - large - O O O O O O O O O O OPTION PACKS Convenience Plus Pack - O O O O O O O O O O Glazing Pack - O O O O O O O O - - Loading pack - O O O O O O O O - - Style Pack - O - O - O - O - O - = Standard, O = Optional, - = Not available 1 - Option (FWD) not available at launch 7 - Increased idle speed and gearbox power take off cannot be ordered together (RWD) 2 - Cannot be ordered without a full bulkhead 8 - Cannot be ordered with clipboard holder (for A5 or bigger note block) 3 - Cannot be ordered with passenger airbag and/or front curtain airbags 9 - Cannot be ordered with glazed bulkhead and glazed rear doors (simultaneously) if vehicle less than 4.5T GVW 4 - Standard on 4.5T versions 10 - Not available on Crew Van RWD 35TW 5 - Cannot be ordered with side curtain airbags 11 - Aircon and climate control cannot be ordered together 6 - Cannot be ordered with aircon/climate control on FWD - Must be ordered with aircon/climate control on RWD 44 > 45 OPTIONS - MASTER CHASSIS CAB, PLATFORM CAB, BOX VAN, TIPPER AND DROPSIDE CHASSIS CHASSIS PLATFORM BOX TIPPER TIPPER DROPSIDE DROPSIDE CAB DOUBLE CAB CAB FWD VAN SINGLE DOUBLE SINGLE DOUBLE FWD RWD FWD RWD FWD RWD RWD RWD RWD RWD 16" alloy wheels O - O - O x 20W single CD MP3 radio with Bluetooth and multi-functional TunePoint O O O O O O O O O O Additional (third) key O O O O O O O O O O Air conditioning with pollen fi lter (1) O O O O O O O O O O Airbag - front passenger O O O O O O O O O O Airbag - front passenger and front lateral curtain (driver and passenger), and single passenger seat (height adjustable) with lumbar adjustment O O O O O O O O O O Airbag - front passenger and front lateral curtain (driver and passenger), and single passenger seat (height adjustable) O O O O O O O O O O Automatic headlights and wipers and front fog lights O O O O O O O O O O Battery interface O O O O O O Carminat TomTom map upgrade - Europe O O O O O O O O O O Climate control with pollen fi lter, automatic headlights and wipers and front fog lights O O O O O O O O O O Clipboard holder (for A5 note block) (2) O O O O O O O O O O Conversion interface box O O O O O O O O O O Cornering lights - O - O - O O O O O Cornering lights ESC (Electronic Stability Control) - load adaptive with understeer control (3) O - O - O Cruise control O O O O O O O O O O Dash board storage compartment lid O O O O O O O O O O Digital tachograph (4) O O O O O O O O O O Driver s seat with lumbar adjustment O O O O O O O O O O Driver s seat - fully adjustable suspension type O O O - O O - - O - Dual split underseat storage compartment (5) O O O O O O O O O O Electric window with one touch (driver s side only) O O O O O O O O O O Engine speed limiter 56mph O O O O O O O O O O Engine speed limiter 56mph (to meet legal requirement) (4) O O O O O O O O O O Engine speed limiter 62mph O O O O O O O O O O Engine speed limiter 68mph O O O O O O O O O O ESC (Electronic Stability Control) - load adaptive with understeer control (3) O O O Extended door mirror arms (6) (7) O O - - O O O O O Front fog lights O O O O O O O O O O Fuel tank litres O O O O O O (11) - - O O Hands free key - 2 button O O O O O O O O O O Increased idle speed (8) O O O O O O O O O O Locking differential - O - O - O O O O O Mudfl aps (front and rear) O O O O O O O O O O Metallic paint O O O O O O O O O O Mudfl aps (front) O O O O - O O O O O Pollen fi lter O O O O O O O O O O Power take off - engine O O O O O Power take off - engine and converter pack 1 (9) O O Power take off - engine and converter pack 2 (9) - - O Power take off - engine, converter pack 1 and air conditioning with pollen fi lter - O Power take off - engine, converter pack 1, climate control with pollen fi lter, automatic headlights and wipers and front fog lights - O Power take off - engine, converter pack 2 and air conditioning with pollen fi lter O Power take off - engine, converter pack 2, climate control with pollen fi lter, automatic headlights and wipers and front fog lights O Power take off - gearbox (8) (3) - O - O - O O O O O 16W integrated door mirror mounted side repeater lamps (ilo 5W) O O O (12) Single passenger seat (height adjustable) with lumbar adjustment O O O O O O O O O O Single passenger seat (height adjustable) O O O O O O O O O O Slide loading door - hinged left O Smoker Pack O O O O O O O O O O Storage compartment in door with integrated lights (both sides) O O O O O O O O O O Sunglasses holder O O O O O O O O O O Tow bar (3) O O O O O O (11) O O O O Wheel stylers - large O O O O O O O O O O 3 way tipper - aluminium side panels O Rear light protection grills O O - - Air defl ector - over cab O Luton cab storage unit O Rear doors O Rear step O Tool compartment and ladder rack O O OPTION PACKS Converter Pack 1 (for single cabs) O O - - O Converter Pack 2 (for double cabs) - - O O Driving Pack O O O O O O O O O O = Standard, O = Optional, - = Not available 1. Aircon and climate control cannot be ordered together 7. Needs to be ordered with side marker lights on FWD ML Chassis Cabs 2. Cannot be ordered with passenger airbag / front curtain airbag 8. Increased idle speed and gearbox power take off cannot be ordered together 3. Option not available at launch 9. Cannot be ordered with aircon/climate control on FWD versions 4. Standard on 4.5T versions 10. Standard on FWD LL Chassis Cabs, RWD MLL/LL/LLL Chassis Cabs, FWD LL Chassis Double Cabs, RWD Chassis Double Cabs and Platform Cabs 5. Cannot be ordered with side curtain airbags 11. Not available on 22m 3 Box Vans 6. RWD Chassis Cabs: only available when side marker lights are standard 12. Not available on MWB BOX VAN RWD SPECIFIC OPTIONS TIPPER SINGLE RWD SPECIFIC OPTIONS TIPPER DOUBLE RWD SPECIFIC OPTIONS DROPSIDE SINGLE RWD SPECIFIC OPTIONS DROPSIDE DOUBLE RWD SPECIFIC OPTIONS Luton Cab storage unit Air defl ector - over cab Rear step only available on single wheels versions Slide loading door - hinged left Rear doors Not available on BOX VAN RWD Fuel tank litres (not available on the twin wheels versions) Tow bar (not available on the twin wheels versions) Rear light protection grills 3 way tipper - aluminium side panels Not available on TIPPER SINGLE RWD Driver s seat - fully adjustable suspension type Fuel tank litres Rear light protection grills Dropside with tool compartment and ladder rack Dropside with tool compartment and ladder rack Not available on TIPPER DOUBLE RWD Driver s seat - fully adjustable suspension type Fuel tank litres

25 THE RENAULT BUSINESS PROMISE NEW TO BUSINESS CUSTOMERS FROM JULY 1 ST YOU RE COVERED 3-year / 60,000 miles warranty (2 years unlimited miles) on all cars (except Laguna, Koleos and Espace) 3-year / 100,000 miles warranty (2 years unlimited miles) for Laguna, Koleos, Espace and all LCVs 2. 3 YEARS GUARANTEED MOBILITY Guaranteed new vehicle delivery date 3 years roadside assistance Includes European cover Car-for-car, van-for-van mobility in the event of: Non repairable breakdown Warranty work over 3 hours Vehicle off road due to non-availability of parts Renault Accident Support Line (with courtesy vehicle for non-fault accidents) 3. TRANSPARENT PRICING No hidden charges: free fitment for screen-wash, windscreen wiper blades and bulbs No environmental charges 5. FIRST CLASS SERVICE Dedicated Renault UK customer services hotline and on-line feedback site Free collection and delivery within 20 miles (10 miles in urban areas) Wash and vacuum on every visit Courtesy vehicles available 6. SPECIALIST BUSINESS DEALER NETWORK Pro+ Business Network Large display of cars, panel vans and converted vehicles available for test drive Specialist sales and service advisors for business customers Extended service hours and service booking within 48 hours Maintenance and repair work up to 7 tonnes Within the hour diagnostics For more information on the Renault Business Promise, log on to or call MINIMAL DOWNTIME <72 hours booking lead-time <48 hours booking lead-time at Renault Pro+ Business dealers Pit Stop Commitment to wi-fi internet access at Renault dealers 97% of parts available at Dealership within 24 hours 46 > 47

26 RENAULT PRO+, THE ONE-STOP SHOP FOR BUSINESS CUSTOMERS A specialist centre dedicated to business customers Renault has developed Renault Pro+ to enhance the services offered to business customers. One stop shop: customised for your business activities From helping you choose the most appropriate vehicles and then supporting your business throughout their lifetime, your Renault Pro+ centre has put in place all the personalised services and technical expertise that you will ever need. Representatives in tune with your business Whether you are looking for technical advice on commercial vehicles or financial advice for funding your fleet, our people will have the expertise to deliver the right solution for your business. An improved service The new Renault Pro+ centres will enable participating dealerships to deliver even greater standards of service quality for sales and aftersales to business customers including: Vehicle Sales including a selection of converted vehicles available without appointment funding options Vehicle Aftersales customers working hours contact details for Renault Pro+ dealers please go to WHO BETTER THAN RENAULT TO SERVICE YOUR RENAULT? Your new Renault is covered by a 3-year warranty package the first 2 years of unlimited mileage Renault manufacturer warranty, followed by a further year of cover up to 100,000 miles. This requires full servicing history according to Renault UK approved current standards. Paintwork is also guaranteed for 3 years while the anti-corrosion warranty runs for 12 years (Master anti-corrosion warranty runs for 6 years). In addition, the Renault Assistance plan (via the AA) ensures prompt help in the UK and Northern Ireland for manufacturer defects for 24 months (36 months for light commercial vehicles, or cars registered before 1st September 2006). FINANCE OPTIONS There are a wide variety of ways in which the purchase of a new car can be financed. Renault Finance offers all of them, so whether you re a fleet buyer or a private buyer, Renault Finance is ideally placed to tell you which plan or combination of plans best suits your needs and circumstances. SERVICE INTERVALS 25,000 miles / 2 years: 18,000 miles / 2 years: 12,000 miles / 2 years: 18,000 miles / 1 year: 12,000 miles / 1 year: ENGINES WITH OIL CONTROL SYSTEM (OCS) conditions that directly affect the quality of your engine oil, protecting your engine from excessive wear and possible bearing failure. Under certain conditions; low speeds, traffic jams, door-to-door deliveries (engine turning with little distance travelled) or in high gear for (engine turning at higher revolutions) the vehicle s service interval may be shortened and you will be alerted, via the instrument panel service indicator, that a Renault Service is required earlier (refer to driver s handbook for details). EXTENDING YOUR WARRANTIES AND COVER Renault Extended Warranty allows you to extend your Renault for incidents not covered by Renault Assistance: punctures, incorrect (or lack of) fuel, keys lost, stolen or locked inside the vehicle and incidents involving caravans or trailers. For full information on these products please ask your Renault Dealer or log on to and click on Owner Services, where you can also buy securely online. SERVICE PLANS Renault Service Plans are available on new and used vehicles# and allow you to budget for your vehicle s servicing with convenient payment options and inflation proof pricing. For more information please ask your Renault Dealer or log on to and click on Owner Services. # participating dealers only RENAULT NETWORK SERVICES No-one is better placed than Renault to maintain, fit and repair your Renault, fast. The Renault Minute (maintenance and repair with no appointment necessary) and Renault Rapide Bodycare (bumper scuffs, dings and dents, windscreen, stone chips and interior repairs ) services deliver the highest level of repair and maintenance and offer a full year s guarantee on Original Renault Parts. And don t forget to have a look at our wide range of additional equipment and accessories! RENAULT VAN INSURANCE Not just a solution, the solution. A van as well designed as your Renault deserves an insurance policy provide superb protection for you and your van. In addition to a free 24 hour Accident Recovery Helpline; your van returned to its pre-accident condition; a like for like replacement if written off in first 12 months of registration; signage cover included in your premium; windscreen cover; repairs carried out by Renault Approved Repair genuine Renault replacement parts at Renault Approved Accident RENAULT VAN INSURANCE Call for a quote and instant cover or visit All quotes are based on individual circumstances and are subject to insurers underwriting criteria. Terms and conditions apply. Renault Insurance is arranged and administered by Equity Insurance Brokers Limited which is authorised and regulated by the Financial Services Authority. Registered Address: Library House, New Road, Brentwood, CUSTOMER SERVICES Renault knows the value of communicating with its customers and we have established effective ways to keep in touch with you. If after speaking to your local Renault dealership you are not completely satisfied, please contact the Renault UK Customer Service Department on You can also visit our website see the e-guide at Or write to us at: Renault UK Ltd, The Rivers Office Park, Denham Way, Maple Cross, Rickmansworth, Hertfordshire, WD3 9YS.