REGISTRATION AND SERVICES AGREEMENT. All capitalized terms shall have the meaning ascribed to them in this Section 1 or elsewhere in this Agreement.

Transcription

1 REGISTRATION AND SERVICES AGREEMENT This Registration and Services Agreement (together with any Exhibits and Appendices hereto the Agreement ) is made and entered into by and between you or the entity on behalf of which you are acting, as applicable (referred to herein, interchangeably, as You, Registrant, or Customer ), and (i) PSI-USA, Inc., a Nevada corporation or (ii), in the event that You are directly transacting with a Reseller (as defined herein), solely such Reseller (PSI-USA, Inc. or such Reseller, as applicable, are referred to herein as Provider ). BY SIGNING THIS AGREEMENT OR BY CLICKING THE I ACCEPT BUTTON LOCATED AT THE BOTTOM OF THIS PAGE OR SUBMITTING A REQUEST TO REGISTER, RENEW, OR TRANSFER A DOMAIN NAME, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, PLEASE CLICK THE I DO NOT ACCEPT BUTTON. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOUR REQUEST FOR REGISTRATION AND RELATED SERVICES WILL NOT BE PROCESSED AND PROVIDER SHALL HAVE NO OBLIGATION OR LIABILITY TO YOU WHATSOEVER. 1. Definitions All capitalized terms shall have the meaning ascribed to them in this Section 1 or elsewhere in this Agreement Agreement is defined in the Preamble Beneficiary is defined in Section Board is defined in Section Change of Registrant is defined in Section Customer Data is defined in Section Customer is defined in the Preamble Consensus Policy has the meaning set forth in the Consensus Policies and Temporary Policies Specification (or any amended or replacement Policy), the current version of which is currently available at Data Retention Specification means ICANN s Data Retention Specification (or any amended or replacement Policy), the current version of which is currently available at 1 (revised 11/2015)

2 1.9. Designated Agent means an individual or entity that You explicitly authorize to approve a Change of Registrant on Your behalf or that a New Registrant explicitly authorizes to approve a Change of Registrant on its behalf, as applicable Dispute Resolution Policies means, collectively, UDRP, URS, STOP, RDRP, SDRP, ERDRP, USDRP, NDRP, RTDRP (all as defined in Sections 6.1 and 6.3, respectively) and other dispute resolution policies referenced in this Agreement or adopted by the applicable Registry Operator from time to time, as applicable DNS means the Internet domain name system Domain Name means a domain name within the domain of a Registrar TLD, whether consisting of two or more (e.g., john.smith.name) levels EDRP is defined in Section Eligibility Requirements is defined in Section ICANN means the Internet Corporation for Assigned Names and Numbers Illegal Activity means conduct involving use of a Registered Domain Name sponsored by the applicable Registry Operator that is prohibited by applicable law and/or exploitation of the applicable Registry Operator s domain name resolution or registration services in furtherance of conduct involving the use of a Registered Domain Name sponsored by the applicable Registry Operator that is prohibited by applicable law IP means Internet Protocol Indemnitee is defined in Section New Registrant means the entity or person to whom You propose to transfer Your Domain Name registration NDRP is defined in Section NIC means ICANN and any other entity or authority responsible for the administration of one or more TLDs Other TLDs means TLDs that are the subject of an Exhibit to this Agreement relating to such TLD Personal Data means data about any identified or identifiable natural person Policies means any rules, standards, specifications, procedures, requirements, practices and other policies of any NIC, any other competent entity or authority, or any 2 (revised 11/2015)

3 Registry Operator relating to the subject matter of this Agreement, including, without limitation, any ICANN Consensus Policies and Temporary Policies and any other rules, standards, specifications, procedures, requirements, practices and other policies promulgated by ICANN or any Registry Operator, as may be amended from time to time Prior Registrant means the holder of a Registered Domain Name at the time a Change of Registrant is initiated. You are the Prior Registrant for any Registered Domain Name while held by you pursuant to this Agreement Process is defined in Section Provider is defined in the Preamble RDRP is defined in Section Registered Domain Name means a Requested Domain Name (i) the registration of which has been accepted by the applicable Registry Operator, (ii) about which the applicable Registry Operator (or an affiliate or subcontractor thereof engaged in providing Registry Services) maintains data in a Registry Database, arranges for such maintenance, or derives revenue from such maintenance, and (iii) that is the subject of Services under this Agreement. A Registered Domain Name also includes a Domain Name, sponsorship of which is transferred to Registrar pursuant to Section Registrar means PSI-USA, Inc., doing business as Domain Robot, a Nevada corporation Registrar TLD means the.com,.org,.net,.biz,.info,.name,.us, and.pro. TLDs and such other TLDs for which Registrar may, from time to time, be accredited by any NIC or any other competent entity or authority to act as registrar, to the extent Provider offers Services with respect thereto under this Agreement, including any Other TLDs Registration Period is defined in Section Registry Database means a database maintained by a Registry Operator that contains data about one or more DNS domain names, including, without limitation, Registered Domain Names, that is used to generate DNS resource records, responses to domain-name availability lookup requests or Whois queries or for any other purposes permitted under any applicable Policies Registry Agreement is defined in Section Registry Operator means any person or entity (including its contractors, delegates, successors and assignees) responsible, in accordance with (i) an agreement between ICANN (or its successor or assignee) and such person or entity or, (ii) if that 3 (revised 11/2015)

4 agreement is terminated or expires, an agreement between the US Government or its contractors or designees and such person or entity, or (iii) an agreement with any NIC or any other competent entity or authority (including, without limitation, the US Government and the US Department of Commerce or any foreign government or authority) for providing Registry Services with respect to one or more specific TLDs. Each of the agreements referred to in the foregoing is a Registry Agreement Registry Services means any and all services provided by a Registry Operator with respect to a Domain Name, including services provided under or in connection with an applicable Registry Agreement Renewal Period is defined in Section Request is defined in Section Requested Domain Name means one or more Domain Names with respect to which You have requested, directly or through a Reseller, as applicable, (i) Registrar to register or renew such Domain Names with the applicable Registry Operator, or (ii) sponsorship of such Domain Names to be transferred to Registrar Reseller means a person or entity that participates in Registrar s distribution channel for Domain Name registrations (a) pursuant to an agreement, arrangement or understanding with Registrar or (b) with Registrar s actual knowledge, provides some or all of the Services as set forth in Section RTDRP is defined in Section SDRP is defined in Section Service Records is defined in Section Services is defined in Section Temporary Policies means all specifications or policies established by the ICANN Board of Directors (the Board ) on a temporary basis, if adopted by the Board by a vote of at least two-thirds of its members, so long as the Board reasonably determines that such modifications or amendments are justified and that immediate temporary establishment of a specification or policy on the subject is necessary to maintain the stability or security of Services, Registry Services or the DNS or the Internet TLD is a top-level domain of the DNS Transfer is defined in Section (revised 11/2015)

5 1.48. Transfer Policy is defined in Section UDRP is defined in Section URS is defined in Section USDRP is defined in Section Whois Specification means ICANN s Registration Data Directory Service (Whois) Specification (or any amended or replacement Policy), the current version of which is currently available at You is defined in the Preamble. 2. Registration Services 2.1. Registration. Subject to Your compliance with all the terms and conditions of this Agreement, including, without limitation, payment of all applicable fees, and subject to Provider s and, if different, Registrar s acceptance of Your request to register, for the Registration Period, or renew, for the Renewal Period, the Requested Domain Name with the applicable Registry Operator (the Request ), Provider shall (itself or through its contractors or delegates) process such Request in the ordinary course of its business by (i) collecting Customer Data from You, and (ii) submitting (through Registrar, if applicable) such Customer Data to the applicable Registry Operator for purposes of entry in the Registry Database and such other purposes as determined by such Registry Operator in connection with its Registry Services (such processing by Provider, together with other activities of Provider relating to registration, cancellation, modification, renewal, deletion, transfer, and support of or for Registered Domain Names, being the Services ). Upon acceptance of Your Request and placing the record associated with that Request into the Registry Operator, Registrar (or its applicable contractor or delegate) is acting as Your sponsor for such Request. Provider (and, if different, Registrar, and their respective contractors and delegates) will not be responsible for the actual registration or renewal of the Requested Domain Name. Any registration or renewal of a Requested Domain Name, and all of Provider s Services hereunder, shall be subject to all applicable Policies (including any restrictions or other limitations set forth therein). No registration of a Requested Domain Name shall be effective until the applicable Registry Operator has accepted Your request to register, and has registered, such Requested Domain Name and You have received confirmation from Provider of such acceptance and registration. In no event shall any Registered Domain Name be activated and available for Customer s use until Registrar has received full payment of all applicable fees from You or from Reseller, as applicable, or until Registrar is otherwise satisfied that it has received a reasonable assurance of payment. Provider and, if different, Registrar, reserves the right to reject Your Request in its reasonable discretion, including, without limitation, in the 5 (revised 11/2015)

6 event of (a) the registration of the Requested Domain Name being prohibited by applicable laws or regulations or any applicable Policies, (b) Your providing false, inaccurate, unreliable or incomplete information, (c) Provider s or, if different, Registrar s, or the applicable Registry Operator s determination that You fail to satisfy any eligibility requirements that may be applicable with respect to the Requested Domain Name, (d) Provider s determination that You have failed to provide reasonable assurance of payment of any applicable fees, or Registrar s determination that the applicable Reseller failed to provide reasonable assurance of payment of any applicable fees, (e) Provider s or, if different, Registrar s determination that the Request has not been made in good faith or to pursue any Illegal Activity, (f) any rejection or anticipated rejection by the applicable Registry Operator to register the Requested Domain Name, or (g) Provider s or, if different, Registrar s determination that You have failed or are likely to fail to comply with any other terms or conditions of this Agreement or any Policies Availability. You agree and acknowledge that Provider (including, if different, Registrar, and their contractors and delegates) makes no representation to the effect, and does not otherwise guarantee or promise, that the Requested Domain Name is available or that Your Request will be accepted by the applicable Registry Operator, or that the Requested Domain Name will be registered, even where an initial search indicates that the Requested Domain Name is available No Liability for Registry Operator. Customer agrees and acknowledges that the Registry Database is maintained, and any related Registry Services are provided, by the applicable Registry Operator in its sole discretion and not by Provider, or, if different, Registrar, or their contractors or delegates. Provider and/or, if different, Registrar (including their contractors and delegates) are not responsible for, and shall have no obligations or liability whatsoever arising from or relating to, (i) the maintenance of the Registry Database or the provision of any Registry Services or any failure with respect thereto or any other acts or omissions of any Registry Operator or other third party, including without limitation any failure to register any Domain Name, or any suspension, cancellation, transfer or non-renewal of any registered Domain Name, or (ii) any errors or omissions in the Registry Database, any Whois database or any other third party information. Customer also agrees and acknowledges that the registration of a Requested Domain Name may be rejected, and that any Registered Domain Name and any Registry Services may be subject to suspension, cancellation, transfer or non-renewal pursuant to any applicable Policies Term of Registration and Renewal. Registrations of Registered Domain Names pursuant to a Request processed by Provider are for an initial period of twelve (12) months or such other period as may be expressly agreed to by Provider and, if different, Registrar (the Registration Period ). Subject to Provider s then-current fees and other terms and conditions, You may request (as set forth in Section 2.1 and in accordance with all terms and conditions of this Agreement) a renewal of the registration for subsequent twelve (12) month periods or such other period as may be expressly agreed to by 6 (revised 11/2015)

7 Provider and Registrar (each a Renewal Period ). Provider will notify You regarding the expiration of the Registration Period or any Renewal Period in accordance with the Expired Registration Recovery Policy (or any amended or replacement Policy), the current version of which is currently available at You are solely responsible for ensuring that any Services or any registration of any Registered Domain Name are renewed. Provider (including, if different, Registrar, and their contractors and delegates) shall have no liability to You or any third party in connection with any such renewal or any failure thereof or errors relating thereto. Provider may choose to offer automatic renewal services pursuant to Provider s terms and conditions applicable thereto Expired Domain Deletion Policy. In the event of a failure to renew a Registered Domain Name upon expiration of the Registration Period, the Expired Domain Deletion Policy (or any amended or replacement Policy), the current version of which is attached hereto as Exhibit B, shall apply. Notwithstanding the foregoing, in the event of a failure to renew a Registered Domain Name in any Other TLD upon expiration of the Registration Period, the relevant provisions set forth in the applicable Exhibit shall apply Additional Services and Terms. With respect to Defensive Registrations, and SLD Registrations (all as defined in Exhibit A hereto) the additional terms and conditions set forth in Exhibit A hereto apply. With respect to Other TLDs the additional terms and conditions set forth in the applicable Exhibit relating to such Other TLD apply. Such terms and conditions shall be in addition to the other terms and conditions of this Agreement and shall take precedence in the event of any conflict or inconsistency with the other terms and conditions of this Agreement. Subject to the foregoing, Defensive Registrations, SLD Registrations and Name Watch Registrations (as described in Provider s and the applicable Registry Operators applicable service descriptions) shall be deemed Requested Domain Names or Registered Domain Names, as applicable, for purposes of this Agreement Resellers. If You are purchasing Services from any of Registrar s direct or indirect Resellers, this Agreement is solely between You and such Reseller (subject to Registrar s rights set forth herein and pursuant to Section 17.9 hereof), and You shall have no rights against Registrar, and Registrar shall have no obligations or other liabilities to You whatsoever, under this Agreement, provided that nothing herein shall affect Registrar s obligations under its agreement with ICANN or any other applicable NIC. You agree and acknowledge that, (i) Reseller may not be an ICANN-accredited registrar, (ii) Registrar is the sponsoring registrar of the Registered Domain Name, and (iii) any of Your rights and benefits pursuant to this Agreement or otherwise with respect to the Registered Domain Name may be contingent on the Reseller complying with its obligations under applicable agreements with Registrar (or Registrar s other direct or indirect Reseller s) and with all applicable laws, regulations, and Policies. 7 (revised 11/2015)

8 2.8. Compliance with Laws and Policies. Without limiting any other obligation under this Agreement, You shall refrain, at all times, from any and all Illegal Activity, comply, at all times, with all applicable laws, regulations, and Policies (including, in each case, those that relate to privacy, data collection, consumer protection (including in relation to misleading and deceptive conduct), fair lending, debt collection, organic farming, disclosure of data, and financial disclosures), and all applicable Policies are incorporated into this Agreement by this reference. You are also prohibited from engaging in any of the following activities in connection with any Request, the use of any Domain Name, or otherwise in connection with the Services or any Registry Services: distribution of malware, operation of botnets, phishing, piracy, trademark or copyright infringement, fraudulent or deceptive practices, or counterfeiting. 3. Customer and Administrative Contact; Registrant Rights and Responsibilities You hereby appoint the person or entity named as the administrative contact for the Requested Domain Name as Your agent with full authority to act and receive notices and other communications on Your behalf relating to the Requested Domain Name, the Registered Domain Name or otherwise to the Services or this Agreement. Such authority shall include, without limitation, the authority to cancel or transfer the Registered Domain Name, to terminate or modify any Services, to purchase additional Services, to submit, change and agree to any disclosure, processing, and other use of Customer Data, and to receive any notices or other communications ICANN may from time to time publish websites identifying available registrant rights and responsibilities. A link to such websites will be available on Provider s registration and/or renewal websites. The Registrant Educational Materials are currently available at and the Registrants Benefits and Responsibilities are currently available at 4. Transfer of Sponsorship; License; Proxy 4.1. Inter-Registrar Transfer You may not change the registrar acting as the sponsor for any Registered Domain Name during the sixty (60) day period following the initial registration of such Registered Domain Name. Following the period described in the foregoing, You may request a change of the registrar acting as the sponsor for a Registered Domain Name in accordance with the then-current policies of Registrar and the applicable Registry Operator and any other applicable Policies (a Transfer ). In no event shall any fees due hereunder be refundable, in whole or in part, in the event of any Transfer. You must maintain records to prove the date of Your Request and the initial registration of the Registered Domain Name. Without limiting the generality of the foregoing, You understand and agree that all Transfers are subject to the Policy on Transfer of 8 (revised 11/2015)

9 Registrations between Registrars (or any amended or replacement Policy), the current version of which is currently available at ( Transfer Policy ). Registrar reserves the right to refuse a Transfer absent proof of proper authorization or as otherwise permitted by the Transfer Policy or other Policies. The Transfer Policy permits refusal of a Transfer in the following instances: (a) evidence of fraud; (b) reasonable dispute over the identity of the Registered Name Holder (as defined in the Transfer Policy) or Administrative Contact (as defined in the Transfer Policy); (c) no payment for previous registration period (including credit card charge-backs) if the Registered Domain Name is past its expiration date or for previous or current registration periods if the Registered Domain Name has not yet expired, in which cases the Registered Domain Name will be put into Registrar Hold status by Registrar prior to the denial of Transfer; (d) express objection to the Transfer by the authorized Transfer Contact (as defined in the Transfer Policy), which objection could take the form of specific request (either by paper or electronic means) by the authorized Transfer Contact (as defined in the Transfer Policy) to deny a particular Transfer request, or a general objection to all transfer requests received by Registrar, either temporarily or indefinitely, in all cases with the express and informed consent of the authorized Transfer Contact (as defined in the Transfer Policy) on an opt-in basis; upon request by the authorized Transfer Contact (as defined in the Transfer Policy), Registrar will remove the lock or provide a reasonably accessible method for the authorized Transfer Contact (as defined in the Transfer Policy) to remove the lock within five (5) calendar days; (e) the Transfer was requested within sixty (60) days of the creation date as shown in the registry Whois record for the Registered Domain Name; (f) the Registered Domain Name is within sixty (60) days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original registrar in cases where both registrars so agree and/or where a decision in the dispute resolution process so directs), all in accordance with the procedures of the Transfer Policy. The Transfer Policy requires refusal of a Transfer in the following instances: (x) a pending UDRP proceeding that the Registrar has been informed of (see also Section 6.2 of the Agreement); (y) a court order of competent jurisdiction; and (z) a pending dispute related to a previous transfer pursuant to the Transfer Dispute Resolution Policy Registrar may set the Registered Domain Name in ClientTransferProhibited status upon registration or upon Your subsequent request. Registrar will remove the ClientTransferProhibited status within five (5) calendar days of Your initial request if Registrar does not provide facilities for You to remove the ClientTransferProhibited status. Within the same period of time Registrar will provide You with the unique AuthInfo code if Registrar does not provide facilities for You to generate and manage Your own unique AuthInfo code. Registrar prohibits the Transfer of a Registered Domain Name only as set forth in Section above You understand and agree that You may be required to (i) provide a transfer authorization form and additional information and evidence and (ii) to confirm the 9 (revised 11/2015)

10 requested Transfer, including, for example, by responding to an sent by Registrar or another registrar Change of Registrant. The Transfer Policy s change of registrant provisions apply to any Material Change to the Prior Registrant s name, organization, or address, or the administrative contact address if there is no Prior Registrant address (collectively, a Change of Registrant ). A Material Change means any non-typographical correction, including a change to the Prior Registrant s name or organization that does not appear to be a merely typographical correction, a change to the Prior Registrant s name or organization together with a change of address or phone number, any change to the Prior Registrant s address. In the event of any proposed Change of Registrant, Registrar will confirm that the Domain Name is eligible for a Change of Registrant and will confirm the Change of Registrant request with the Prior Registrant and the New Registrant and/or each of the respective Designated Agents to ensure all involved parties explicitly consented to the Change of Registrant request. The foregoing Change of Registrant process does not apply if: (a) the registration agreement expires or is terminated by Registrar; (b) Registrar or the Registry Operator updates the information of the Prior Registrant pursuant to a court order; or (c) Registrar updates the Prior Registrant s information in the implementation of a UDRP decision, in accordance with the Expired Domain Deletion Policy, or in response to an abuse complaint. The Transfer Policy requires Registrar to deny a Change of Registrant request in the following instances: (x) the registration agreement has expired, and the Registered Domain Name holder no longer has the right to renew or transfer the Domain Name to another registrar as provided for in Section of the Expired Registration Recovery Policy; (y) the Change of Registrant was not properly authorized by the Prior Registrant and the New Registrant as s set forth in this Section 4.2 and the Transfer Policy; or (z) the Registered Domain Name is subject to a Domain Name related dispute, including a UDRP proceeding that Registrar has been informed of, a URS proceeding that Registrar has been informed of, a TDRP proceeding, or a court order by a court of competent jurisdiction prohibiting a Change of Registrant that Registrar has been informed of. Subject to the foregoing and the Transfer Policy, Registrar will process permitted Change of Registrant requests within one (1) day of obtaining all required confirmations and notify the Prior Registrant and the New Registrant within one (1) day of the completion of the Change of Registrar as required by the Transfer Policy. Registrar will impose a sixty- (60) day interregistrar transfer lock after the Change of Registrant is completed and may impose additional restrictions on removal of the lock, provided, however, that Registrar may provide the option to opt out of the post-transfer lock prior to any Change of Registrant Request. If the final goal is to transfer the Registered Domain Name to a different registrar, You are advised to request the inter-registrar transfer before the Change of Registrant request to avoid triggering the 60-day lock License. In the event that You license the use of a Registered Domain Name to a third party You shall remain the registered holder of such Domain Name and You shall remain responsible for performing any and all obligations under this Agreement, including, without limitation providing and updating all Customer Data (including, without limitation, accurate technical and administrative contact information adequate to 10 (revised 11/2015)

11 facilitate timely resolution of any problems that arise in connection with the Registered Domain Name) and paying all applicable fees, and You shall be liable for any acts or omissions of such third party as if such acts or omissions were Your own. You shall be liable for any harm caused by any use of the Registered Domain Name and You shall promptly (and in no event later than seven (7) days following the receipt of reasonable evidence of actionable harm) disclose the current contact information and the identity of the licensee to a party providing You with reasonable evidence of actionable harm Proxy Registration. If You are requesting or registering the Requested Domain Name or Registered Domain Name for a third party customer, user, or licensee ( Beneficiary ) pursuant to a privacy service or on a proxy or similar basis, You (a) must submit to Provider the name and postal address, address, and voice telephone number provided by the Beneficiary (which information shall be deemed to be Customer Data for purposes hereof), (b) agree that Provider and, if different, Registrar may retain such information in its database(s) and Process such information as permitted herein, and (c) agree that Reseller may, and may be required to, submit such information to Registrar and/or hold such information in escrow, to be released to Registrar, among other events, in the event of a breach by Reseller of its agreement with Registrar (or Registrar s other direct or indirect resellers). Nothing herein shall be deemed to constitute an obligation to hold any such information in escrow. You agree to comply with, and do everything required to enable Provider to comply with the Specification on Privacy and Proxy Registrations (or any amended or replacement Policy), the current version of which is currently available at 5. Customer Data and Service Records 5.1. Submission of Customer Data. Customer shall promptly (concurrently with the Request) submit to Provider true, accurate, reliable, complete and current Customer Data and maintain, promptly (and in no event later than seven (7) days following any change to such Customer Data) update and keep current such Customer Data at all times during the term of this Agreement. Customer Data shall include, without limitation, the following data and information: (i) the name of the Requested Domain Name, (ii) the names and IP addresses of the primary, secondary, and any other name servers for the Registered Domain Name, (iii) Your full name, postal address, voice telephone number, fax number (where available) and address, (iv) the full name, postal address, voice telephone number, fax number (where available) and address of the person or entity on behalf of which You are acting, if any, (v) the full name, postal address, voice telephone number, fax number (where available) and address of each of the technical contact, the administrative contact, and the billing contact for the Registered Domain Name, (vi) the time and date of Your Request and any applicable requested Registration Period, (vii) any other data and information, including Personal Data, that is maintained or required to be maintained in a Registry Database, that is used or required in connection with any Registry Services or by any NIC or Registry Operator, or that is used 11 (revised 11/2015)

12 or required in connection with the Services (including data required to comply with applicable Data Retention Specifications or other Policies), and (viii) any corrections, updates and other changes of or to any of the foregoing. Customer Data further includes any and all Nexus Information. Without limiting the generality of the foregoing, Customer shall, upon request by Provider and/or, if different, Registrar at any time, verify that all Customer Data is true, accurate, reliable, complete and current and promptly (and in no event later than seven (7) days from such request) rectify or update such Customer Data, as necessary Other Records. You agree and acknowledge that, in addition to Customer Data, Provider (including, if different, Registrar, and their contractors and delegates) maintains records relating to any Domain Name requested, registered or renewed through Provider, any Services provided by Provider and any other activities and communications relating to any of the foregoing or to this Agreement ( Service Records ). Service Records may include, without limitation, records, data and other information regarding (i) the date, time and contents of any Request, (ii) the date and time of any registration or renewal of a Registered Domain Name and the date and time of any expiration of such Registered Domain Name, (iii) Your account, including dates, times and amounts of all payments and refunds and information regarding the means of payment (such as credit card data), and (iv) any oral, electronic or tangible communications or other information relating to a Request, a Requested Domain Name, a Registered Domain Name, any Services, any Customer Data or Your account or otherwise to this Agreement or any transactions in connection herewith Use and Disclosure of Customer Data and Service Records. You agree, consent and acknowledge that Provider and, if different, Registrar and their contractors and delegates may, and shall have the right to, disclose to third parties (including, with respect to Resellers, to Registrar) and use, copy, distribute, publish, modify and otherwise process (collectively Process ) Customer Data and Service Records as reasonably deemed necessary or useful by Provider and, if different, Registrar or their contractors or delegates in connection with the Services or this Agreement and any other purposes not inconsistent with this Agreement, except to the extent expressly prohibited by applicable laws notwithstanding a consent to the contrary. Without limiting the generality of the foregoing, You further agree, consent and acknowledge that Provider and, if different, Registrar and their contractors and delegates may, and shall have the right to, (i) disclose Customer Data and Service Records to Registry Operators, to the appropriate NIC, and to other competent entities and authorities, and permit further disclosure and Processing thereof by any of the foregoing (including their designees, assignees and agents) in a manner consistent with this Agreement, (ii) provide interactive, query based public access or otherwise make publicly available (including, without limitation, through Registrar s or any other party s Whois service or any similar service, including any centralized Whois database) Customer Data and Service Records, and permit further disclosure and Processing thereof in a manner consistent with this Agreement (including as required to meet applicable Whois Specifications or other Policies) and otherwise for 12 (revised 11/2015)

13 any lawful purpose, (iii) disclose directly to certain third parties Customer Data and Service Records, and permit further disclosure and Processing thereof, for targeted marketing, information and other purposes in a manner consistent with this Agreement, including, without limitation, to provide notices and information affecting Your account or Provider s Services, as well as to provide general information that may be of interest to You, including newsletters, surveys, contest and sweepstake announcements, and information about Provider s or Provider s business partners (including Registrar s) service or product offerings, (iv) disclose and Process Customer Data and Service Records for purposes of monitoring and improving Provider s and, if different, Registrar s operations, (v) disclose Customer Data and Service Records to, and permit further disclosure and Processing thereof by, third parties which have entered into a bulk access agreement with Provider and/or, if different, Registrar pursuant to their thencurrent bulk access policies (considered with Registrar s obligations under any applicable agreement with ICANN or any other NIC), (vi) disclose Customer Data and Service Records to, and permit further disclosure and Processing thereof by, Provider s and, if different, Registrar s contractors, delegates, successors and assignees in a manner consistent with this Agreement. You further agree and acknowledge that Provider and, if different, Registrar and their contractors and delegates may retain Customer Data and Service Records after any termination or expiration of this Agreement or any Services provided hereunder in a manner consistent with this Agreement. Provider agrees that it will not disclose or Process any Customer Data submitted by You in a manner incompatible with the purposes and limitations set forth herein. Provider further agrees that it will take reasonable precautions to protect any Customer Data submitted by You from loss, misuse, unauthorized access or disclosure, alteration, or destruction License. You hereby grant and agree to grant to Provider and, if different, Registrar a worldwide, nonexclusive, irrevocable, royalty-free, transferable (in the ordinary course of Provider s and Registrar s business and as set forth in Section 17.1), sublicensable (in the ordinary course of Provider s and Registrar s business) right and license to disclose, use and Process Customer Data and Service Records for all purposes set forth in Section 5.3 hereof Inaccuracies. You agree and acknowledge that You are solely responsible for any failure to submit true, accurate, reliable, complete and current Customer Data and to maintain, promptly update and keep current such Customer Data throughout the term of this Agreement and any consequences resulting therefrom. Notwithstanding the foregoing, You agree that Provider and, if different, Registrar may rely on any and all Customer Data submitted by You for all purposes relating to this Agreement. With Your registration confirmation, Provider will provide You with information on how to access and, if necessary, rectify Your Customer Data. Without limiting the generality of the foregoing or any of Your obligations under this Agreement, You agree and acknowledge that Provider and its contractors and delegates (including Registrar, any NIC, any competent entities or authorities, and any applicable Registry Operators) have the right to (i) verify by any means deemed appropriate by Provider and/or, if different, Registrar, at 13 (revised 11/2015)

14 the time of registration or at any time thereafter, any Customer Data submitted by You, (ii) upon detection that any Customer Data is not true, accurate, reliable, complete or current, take any steps deemed appropriate by Provider and/or, if different, Registrar and their contractors and delegates to investigate and correct such failure, and (iii) rely upon any such corrected Customer Data for all purposes relating to this Agreement. Provider may make all Customer Data and Service Records available for inspection and copying by ICANN or any other NIC, or provide copies thereof to ICANN or any other NIC upon request (during and after the Registration Period). You further agree and acknowledge that, in the event of a restoration of a Domain Name that has been deleted on the basis of submission of false, inaccurate, incomplete, or non-current Customer Data or other contact data required to be provided or non-response to Provider and/or, if different, Registrar inquiries, Provider and/or, if different, Registrar may place such Domain Names on hold status until You provide and/or update such Customer Data or such other contact data in accordance herewith or respond truthfully and completely to such inquires Remedies. You agree and acknowledge that Your willful or grossly negligent provision of false, inaccurate, unreliable or incomplete information, Your willful or grossly negligent failure to update information provided or required to be provided by You within seven (7) days of any change, or Your failure to respond within fifteen (15) days to inquiries by Provider and/or, if different, Registrar concerning any Customer Data shall constitute a material breach of this Agreement and be a basis for suspension and/or cancellation of the Registered Domain Name and termination of this Agreement. Nothing herein shall in any way limit any other remedies Provider and/or, if different, Registrar might have under this Agreement or under applicable law. 6. Dispute Resolution 6.1. UDRP and URS. You acknowledge that You have read and understood, and You agree to be bound by all the terms and conditions of, ICANN s (a) Uniform Domain Name Dispute Resolution Policy (or any amended or replacement Policy), the current version of which is currently available at en ( UDRP ), (b) Rules for Uniform Domain Name Dispute Resolution Policy, the current version of which is currently available at ( Rules of Procedure ) and (c) Uniform Rapid Suspension System (or any amended or replacement Policy), the current version of which is currently available at ( URS ) In the event of an UDRP proceeding pursuant to the Rules of Procedure (as defined in Section 6.1 of the Agreement), Registrar will apply a Lock (as defined in the Rules of Procedure) to the Registered Domain Name within two (2) business days of receiving a verification request from the Provider (as defined in the Rules of Procedure). The Lock will remain in place through the remaining Pendency (as defined in the Rules of 14 (revised 11/2015)

15 Procedure) of the UDRP proceeding. Registrar will not notify You of the UDRP proceeding until the Lock status has been applied. Registrar will release the Lock (a) if the Complaint (as defined in the Rules of Procedure) is dismissed by the Provider or withdrawn, within one (1) business day of receiving notice of such dismissal of withdrawal from the Provider; (b) if, before the Panel s (as defined in the Rules of Procedure) decision, the Parties (as defined in the Rules of Procedure) agree on a settlement, within two (2) business days of receiving notice of such settlement from the Provider Other Dispute Resolution Policies. You acknowledge that You have read and understood, and You agree to be bound by all the terms and conditions of the following: (i) in the event that the Requested Domain Name is within the.biz TLD, the Restrictions Dispute Resolution Policy (or any amended or replacement Policy), the current version of which is currently available at en ( RDRP ), (ii) in the event that the Requested Domain Name is within the.info TLD, the Sunrise Dispute Resolution Policy (or any amended or replacement Policy), the current version of which is currently available at ( SDRP ), (iii) in the event that the Requested Domain Name is within the.name TLD, the Eligibility Requirements Dispute Resolution Policy (or any amended or replacement Policy), the current version of which is currently available at ( ERDRP ), (iv) in the event that the Requested Domain Name is within the.us TLD, the ustld Dispute Resolution Policy (or any amended or replacement Policy), the current version of which is currently available at ( USDRP ), and the Nexus Dispute Policy (or any amended or replacement Policy), the current version of which is currently available at ( NDRP ), (v) the Registrar Transfer Dispute Resolution Policy (or any amended or replacement Policy), the current version of which is currently available at ( RTDRP ), and (vi) any other applicable Dispute Resolution Policies Incorporation. All Dispute Resolution Policies together with all rules and other documents referenced therein are hereby incorporated by reference into and made an integral part of this Agreement. 15 (revised 11/2015)

16 6.5. Modifications to Dispute Resolution Policies and Other Terms and Conditions. You agree and acknowledge that any Dispute Resolution Policy and any other terms and conditions hereof may be modified or amended from time to time by Registrar, Registry Operator, the appropriate NIC, or any other competent entity or authority. Registrar or the applicable Registry Operator or other entity will post any such modification on a website designated by them at least thirty (30) calendar days, or such shorter time as may be designated in the notice (taking into account any urgency involved, before it becomes effective. Provider will use reasonable efforts to inform You by in the event of any such posting. You agree that, by maintaining the registration of the Registered Domain Name after such modifications become effective, You agree to such modifications. You acknowledge that, in the event that You do not agree to any such modifications, You may terminate this Agreement as provided herein Related Covenants. You hereby agree and acknowledge that Provider and/or, if different, Registrar and Registry Operator shall have no liability of any kind for any loss or liability resulting from the proceedings and processes relating to any Dispute Resolution Policy, including, without limitation, (a) Your ability or inability to obtain a Domain Name, and (b) the results of any dispute. 7. Account Access. In connection with the Services, Provider may issue to You an account user name and a password. You are solely responsible for, and in no event will Provider and/or, if different, Registrar be liable for, any use, including any misuse or any unauthorized use, of Your user name and password. You hereby authorize any and all transactions initiated through the use of Your user name and password. In the event of any actual or suspected misuse or unauthorized use of Your user name and password, You must promptly notify Provider. 8. Customer Representations and Warranties 8.1. General Representations and Warranties. You represent and warrant that (i) You have the right, power and authority to enter into this Agreement and to perform Your obligations hereunder, (ii) all Customer Data submitted by You is true, accurate, reliable, complete and current, (iii) You will use Your best efforts to maintain, promptly update and keep current such Customer Data at all times during the term of this Agreement, (iv) You have provided notice of Section 5 hereof to any third party individual with respect to which You are submitting Personal Data or other Customer Data relating to such individual, and You have obtained consent from such third party individual to the disclosure and Processing of any Personal Data and other Customer Data relating to such third party individual equivalent to Your consent set forth in Section 5 hereof, and such third party individual has agreed to all other terms and conditions of Section 5 hereof, (v) neither Your Request, nor the registration of the Requested Domain Name, nor the direct or indirect use of the Registered Domain Name violates or infringes any rights of any third party, (vi) You are acting in good faith with respect to Your Request and otherwise 16 (revised 11/2015)

17 in connection with this Agreement and You are not engaged in, and will not engage in, any Illegal Activity, (vii) You are not registering or using the Requested Domain Name for any unlawful purposes, (viii) You will not use the Registered Domain Name in violation of any applicable laws, regulations or this Agreement Additional Representations and Warranties Applicable to.biz TLD. With respect to any Domain Name in the.biz TLD, You further represent and warrant that the Registered Domain Name (i) will be used primarily for bona fide business or commercial purposes, (ii) will not be used exclusively for personal use, (iii) will not be used and has not been registered solely for the purposes of selling, trading or leasing such Domain Name for compensation or the unsolicited offering to sell, trade or lease of such Domain Name for compensation, and (iv) is reasonably related to the Your business or intended commercial purpose at the time of registration. For purposes of this Section 8.2, bona fide business or commercial purposes of a Domain Name shall mean the bona fide use or bona fide intent to use such Domain Name or any content, software, materials, graphics or other information thereon, to permit Internet users to access one or more host computers through the DNS to exchange, or facilitate the exchange of, goods, services, or property of any kind in the ordinary course of trade or business. Registering a Domain Name solely for the purposes of selling, trading or leasing such Domain Name for compensation or the unsolicited offering to sell, trade or lease such Domain Name for compensation shall not constitute a bona fide business or commercial purpose for the use of such Domain Name. By way of example, and without limiting the generality of the foregoing, the following shall not constitute use of a Domain Name for a bona fide business or commercial purpose : (a) using or intending to use the Domain Name exclusively for personal, noncommercial purposes, (b) using or intending to use the Domain Name exclusively for the expression of noncommercial ideas (e.g., registering abcsucks.biz exclusively to criticize or otherwise express an opinion on the products or services of ABC company, with no other intended business or commercial purpose), and (c) using the Domain Name for the submission of unsolicited bulk , phishing, pharming, or other abusive or fraudulent purposes Additional Representations and Warranties Applicable to.name TLD. With respect to any Domain Name in the.name TLD, You further represent and warrant that Your Request and the registration and use of such Domain Name satisfies all Eligibility Requirements. For purposes of this Section 8.3, Eligibility Requirements means that the Requested Domain Name (i) is Your own personal name (i.e., Your legal name or a name by which You are commonly known), provided that You may add numeric characters to the beginning or the end of Your personal name so as to differentiate it from other personal names, or (ii) is the personal name of a fictional character, but only if You own trademark or service mark rights in such fictional character s personal name. 9. Disclaimer 17 (revised 11/2015)

18 ALL SERVICES ARE PROVIDED AS IS AND AS AVAILABLE. PROVIDER, ON BEHALF OF ITSELF AND REGISTRAR OR THEIR CONTRACTORS AND DELEGATES, MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER RELATING TO THE REQUESTED DOMAIN NAME (INCLUDING, WITHOUT LIMITATION, ITS AVAILABILITY OR REGISTRATION), THE REGISTERED DOMAIN NAME, THE SERVICES, THE REGISTRY SERVICES, OR OTHERWISE WITH RESPECT OR RELATING TO THIS AGREEMENT OR THE SUBJECT MATTER HEREOF. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REGISTRAR, ON BEHALF OF ITSELF AND REGISTRAR AND THEIR CONTRACTORS AND DELEGATES, HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY AND ALL WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE 10. Ownership and Rights 11. Fees Retention of Rights. You acknowledge and agree that each of Provider and/or, if different, Registrar or their licensors, contractors or delegates, as applicable, retains sole ownership of any and all of its intellectual property and other proprietary rights, including without limitation any all right, title and interest with respect to any databases, compilations and other materials and information, Provider and/or, if different, Registrar and their licensees, contractors and delegates shall have the right to reproduce, prepare derivatives based upon, make available to the public and otherwise use any Customer Data and other materials and information submitted by You and any derivatives thereof in its ordinary course of business or as otherwise permitted hereunder No Rights or Licenses. Nothing in this Agreement shall grant, or be construed to grant, to You any right, title or interest whatsoever in, to or under any intellectual property or other proprietary rights. Your Request, or the registration or renewal of the Requested Domain Name or the Registered Domain Name does not confer upon You any intellectual property or any other proprietary right and You acknowledge that the Registered Domain Name and any use thereof may be subject to challenge by third parties as well as subject to suspension, cancellation or transfer. You agree to pay to Provider all applicable fees for any Services under this Agreement in effect at the time of Your request of such Services as set forth on our web site, or, if applicable, as invoiced. All fees are due immediately in advance and are non-refundable, including in the event of any suspension, cancellation or transfer of a Registered Domain Name or any Services and any expiration or termination of this Agreement. Any renewal of any Services is subject to Provider s then-current fees and other terms and conditions. You agree to pay all value added, 18 (revised 11/2015)

19 sales and other taxes (other than taxes based on Provider s income) related to the Services or the payments to be made by You hereunder. All payments shall be made in U.S. dollars. All sums due and payable that remain unpaid after any applicable cure period herein will accrue interest as a late charge of 1.5% per month or the maximum amount allowed by law, whichever is less. 12. Indemnification. You agree to indemnify and hold harmless (i) Provider and, if different, Registrar, (ii) ICANN and all other NICs, (iii) all Registry Operators (including, without limitation, Afilias Limited, Global Name Registry Ltd., mtld Top Level Domain, Limited, NeuLevel, NeuStar, Inc., Public Interest Registry, and VeriSign, Inc.), and (iv) its and their directors, officers, employees, agents, representatives, contractors, delegates, licensors, affiliates, and stockholders (each of the foregoing being an Indemnitee ), and, upon request by Provider and/or, if different, Registrar, defend each Indemnitee from and against any and all claims, suits, actions, other proceedings, damages, liabilities, costs and expenses (including reasonable legal fees and expenses) arising out of or relating to Your use of the Services, Your Request, the registration or renewal of the Requested Domain Name, the Registered Domain Name and any use thereof, Your breach of any provision of this Agreement, any Illegal Activity, or any other act or omission of You. 13. Limitation of Liability. IN NO EVENT SHALL PROVIDER OR, IF DIFFERENT, REGISTRAR (INCLUDING THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS AND THEIR CONTRACTORS, DELEGATES AND LICENSORS) BE LIABLE TO YOU (INCLUDING ANY OTHER ENTITY OR PERSON RELATED TO OR AFFILIATED WITH YOU) FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES WHATSOEVER, OR FOR ANY LOST PROFITS OR REVENUE, LOST BUSINESS OPPORTUNITIES, LOST OR INACCESSIBLE DATA OR INFORMATION, OR OTHER PECUNIARY LOSS, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SUBJECT MATTER HEREOF, WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE OR STRICT PRODUCT LIABILITY) OR OTHERWISE, AND IRRESPECTIVE OF WHETHER PROVIDER OR, IF DIFFERENT, REGISTRAR (INCLUDING THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS AND THEIR CONTRACTORS, DELEGATES AND LICENSORS) HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGE OR LOSS. WITHOUT LIMITATION OF THE GENERALITY OF THE FOREGOING, PROVIDER AND, IF DIFFERENT, REGISTRAR (INCLUDING THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS AND THEIR CONTRACTORS, DELEGATES AND LICENSORS) HEREBY DISCLAIMS ANY AND ALL LIABILITY, AND SHALL NOT BE LIABLE OR RESPONSIBLE, FOR (I) ANY DAMAGE TO OR OTHER IMPACT ON YOUR BUSINESS, EQUIPMENT, HARDWARE, SOFTWARE, DATA OR OTHER INFORMATION OR MATERIALS, WHETHER OR NOT CAUSED BY OR RELATED TO (EITHER DIRECTLY OR INDIRECTLY) YOUR USE OF THE SERVICES OR RELIANCE UPON ANY 19 (revised 11/2015)

20 INFORMATION PROVIDED IN CONNECTION THEREWITH, OR (II) ANY LOSS OR DAMAGE ARISING OUT OF OR RELATING TO THE NON-REGISTRATION OF ANY REQUESTED DOMAIN NAME, THE SUSPENSION, CANCELLATION, OR TRANSFER OF ANY REGISTERED DOMAIN NAME, OR ANY FAILURE OR DELAY IN THE PROCESSING OF YOUR REQUEST. Furthermore, You agree and acknowledge that neither Provider and, if different, Registrar, including their contractors, delegates and licensors, nor any Registry Operator shall have any liability of any kind for any loss, damage or other liability resulting from or arising out of or relating to any Registry Services (including, without limitation, the ability or inability of Customer to obtain a Requested Domain Name) or any dispute over a Registered Domain Name (including, without limitation, relating to any Dispute Resolution Procedures) or the result thereof. 14. Exclusive Remedy. In no event shall Provider s and, if different, Registrar s (including their officers, directors, employees and agents and their contractors, delegates and licensors) aggregate liability under or arising out of or relating to this Agreement or the subject matter hereof exceed the amount of fees, if any, actually received by Provider or, if different, Registrar from You under this Agreement. Without limiting the generality of the foregoing, You agree that Your sole and exclusive remedy, and Provider s and, if different, Registrar s (including their officers, directors, employees and agents and their contractors, delegates and licensors) sole and entire liability, in the event of a breach of this Agreement or otherwise under or arising out of or relating to this Agreement or the subject matter hereof shall be a refund of the fees actually paid by You to Provider under this Agreement. 15. Suspension, Cancellation or Transfer or Registered Domain Name or Services You agree and acknowledge that Provider and, if different, Registrar and any appropriate Registry Operator may, and shall have the right, at any time, to suspend, cancel, lock, place on hold or a similar status, or transfer the Registered Domain Name and any Services (i) in the event of any breach by You of this Agreement or any Illegal Activity by You or for which You are responsible, (ii) to correct mistakes by Provider or, if different, Registrar or any Registry Operator in registering the Requested Domain Name, (iii) in connection with the resolution of disputes concerning the Registered Domain Name, including, without limitation, pursuant to any Dispute Resolution Procedure, during the resolution of any dispute, or pursuant to any other dispute resolution process or any order of any court or arbitration panel, (iv) if deemed necessary by Provider or, if different, Registrar or any Registry Operator, in its discretion, to comply with any applicable laws, government rules or requirements, requests of law enforcement, or to avoid any liability, civil or criminal, on the part of Provider or, if different, Registrar or any Registry Operator, as well as its or their affiliates, subsidiaries, officers, directors, employees and agents, and contractors, delegates, stockholders, and licensors, (v) if deemed necessary by Registrar or any Registry Operator, in its discretion, to protect the integrity and stability of the registry, or (vi) otherwise pursuant to any 20 (revised 11/2015)