Contents. Overview Sager Mine sager Opret sag Version Info Registrering... 8

Transcription

1 Contents Overview Sager Sager Mine sager Opret sag Version Info Registrering Registrering Mine registreringer Opret registrering Opsætning Konto Firma Brugere Statistics template Print template Stamdata Helpdesk system Helpdesk solution Helpdesk solution versioner Helpdesk registrering status Helpdesk registrering area Helpdesk registrering aktivitet Helpdesk sags type Helpdesk sags status Helpdesk sags prioritet Helpdesk sags konsekvens Helpdesk sags kategori Helpdesk sags sponsor Helpdesk grupperingsnøgle System Dynamic Grid... 29

2 System Dynamic Grid Column System Dynamic Grid Action System Dynamic Grid 2 Action

3 Overview: Front task is a standard solution for task management. It can be used to manage all phases of an application i.e., Requirements, Development and Testing. It can also be used for application support. Complaints received from end users can be registered and linked to the issue. Below page is displayed after logging into the application. Customer details like application license period, number of users etc are displayed in the first section. This section is displayed only for Admin user. All the Cases assigned to logged-in user are displayed in Mine sager section and number of Cases in the Solutions to which user have access are displayed in Sag status section. Case details can be viewed by clicking on the Solution link of the Case in Mine sager. All the Cases of the Solution can be viewed by clicking on Solution link in Sag status. Clicking on Front Task logo at the top of any page will redirect to this Overview page. Clicking on user name at the top of any page will display user information pop-up containing details such as Firma, adresse, Fornavn and Efternavn. 3

4 1. Sager 1.1 Sager: In Sager, all the Cases created under different Solutions can be viewed. Sager list can be filtered based on Issue Number, Søgetekst, Registration Number, Solution, Responsible, Developer, Tester, Version, Type, Group, IsApproved, Mine sager, Sponsor, Archive Option, From Date, To Date, Status, Priority, Severity and Grouping key. Case can be searched by entering Issue number or search text in the field at the top of the page. New Case can be created by clicking on Opret sag button at the top of the page. Access to different Systems can be provided to the user in Opsætning > Konto > Brugere. Solution drop-down lists all Solutions created under the Systems to which user have access. Inactive Solutions are not listed in Solution drop-down. Users are listed in Responsible, Developer and Tester drop-downs depending on the role given to the users in Opsætning > Konto > Brugere. Options for Type, Group, Sponsor, Status, Priority, Severity and Grouping key can be created in Opsætning > Stamdata. If multiple options are selected in Grouping key and Inkluder radio button is selected, then all the cases with selected Grouping key options are displayed. If multiple options are selected in Grouping key and Ekskluder radio button is selected, then all the cases without selected Grouping key options are displayed. Case can be archived by clicking on archive icon (left of edit icon). Archive icon is displayed only for Admin user. Also Archive icon is displayed only if Allowarchive checkbox is selected for that Case status in Opsætning > Stamdata > Helpdesk sagsstatus. 4

5 Case can be edited by clicking on edit icon and deleted by clicking on delete icon. Cases can be exported to excel file by selecting the checkbox and clicking on export icon. Columns can be configured by clicking on Configuration icon. New grid setting can be created by clicking on Tilføj ny button. User can select which columns should be displayed in the list view and whether the grid setting should be displayed for all the users or not. New Case can be created by clicking on create icon. Grid setting can be changed by selecting any option from the dropdown above Responsible column. Solution, Version, Status, Responsible, Developer and Tester of many Cases can be changed at once by selecting the checkboxes of those Cases and changing the option in the drop-down from Handling to Change issue status. Select required options in the pop-up window and click on Gem button. Changes done will be reflected in the Case list and change log will be added in Comments section of those Cases. 1.2 Mine sager: In Mine sager, all the Cases for which logged in user is responsible are displayed. 5

6 All the options in Mine sager list page are same as in Sager list page. User responsible for the Case depends upon the role of the user and Case status. Below table shows user responsible for the Case depending on the Case status. Case status New User responsible for Case Developer Programming - Ready to Deployment Deployment Manager Deploy to SIT - Ready to Test Tester Test Execution - Information Requested Information Provided Developer, Tester Developer, Tester Test Pass - Test Fail Developer User responsible for Case status can be changed in Opsætning > Stamdata > Helpdesk sagsstatus. 6

7 1.3 Opret sag: In Opret sag, new Case can be created under a Solution. Solution drop-down lists all Solutions created under the Systems to which user have access. Users are listed in Responsible, Developer and Tester drop-downs depending on the role given to the users in Opsætning > Konto > Brugere. After selecting Solution, data in Responsible, Developer and Tester drop-downs are displayed depending on the Solution selected. Options for Type, Sponsor, Version, Status, Grouping key, Priority, Severity and Group can be created in Opsætning > Stamdata. Case header can be entered in Header field and Case description can be entered in Solution Info field. Case can be linked to registration by clicking on Link sagen til registrering tab, selecting the registration from the drop-down and clicking on add icon. Many registrations can be linked to a Case. Registration linked to the Case can be removed by clicking on delete icon. Comments can be added by entering comments in Ny Kommentar field and clicking on Gem button. File can be added to the Case by clicking on Gennemse button, selecting the file to be attached and clicking on Gem button. URL can be added to the Case by entering URL in Link field and clicking on Gem button. 7

8 Attach screenshot icon is displayed above Gem button only after saving the Case. Clicking on attach screenshot icon will allow the user to add screenshot to the word document and save the document in the server. Saved document will be visible in the Rediger sag page only after clicking on refresh icon or Gem button. Case can be saved by clicking on Gem button. Clicking on Gem Retur button will save the Case and display Sager list page. On clicking print icon, Case details are exported to Pdf file according to the format saved in Opsætning > Konto > Print template. Case can be printed by clicking on print icon in Pdf file. Case can be archived by clicking on archive icon. Note: Archive icon is displayed only for Admin user. 1.4 Udgave info: In Udgave info, all the Cases created under a Solution can be viewed based on Version number. Cases can be exported to excel file by clicking on excel icon. Columns can be configured by clicking on Configuration icon. New grid setting can be created by clicking on Tilføj ny button. User can select which columns should be displayed in the list view and whether the grid setting should be displayed for all the users or not. 2. Registrering 2.1 Registrering: In Registrering, all the Registrations created under a Solution can be viewed. 8

9 Registrering list can be filtered based on Registration number, Solution, Status, Action, Channel, From Date & To Date and Archive Option. Access to different Systems can be provided to user in Opsætning > Konto > Brugere. Solution drop-down lists all Solutions created under the Systems to which user have access. Inactive Solutions are not listed in Solution drop-down. Options for Status, Action and Channel can be created in Opsætning > Stamdata. Registration can be archived by clicking on archive icon (left of add/edit icon). Archived Registrations can be viewed by selecting Kun option in Archive Option drop-down. New related Case can be created for a Registration by clicking on + icon. Registration can be edited by clicking on edit icon and deleted by clicking on delete icon. Delete icon is not displayed for Registration which is linked to a Case. Registration linked to the Case should be deleted in Link sagen til registrering tab of that Case inorder to delete that Registration. Registration list can be exported to excel file by clicking on export icon. Columns can be configured by clicking on Configuration icon. New Registration can be created by clicking on create icon. New registration can also be created by clicking on Opret registrering button at the top of the page. 2.2 Mine registreringer: In Mine registreringer, all the Registrations created by logged in user are displayed. All the options in Mine registreringer list page are same as in Registrering list page. 9

10 2.3 Opret registrering: In Opret registrering, new Registration can be created under a Solution. Solution drop-down lists all Solutions created under the Systems to which user have access. Options for Channel, Action and Status can be created in Opsætning > Stamdata. Registration header can be entered in Header field and description can be entered in Description field. Attachment can be added to the Registration by clicking on Gennemse button, selecting the file to be attached and clicking on Gem button. Clicking on Gem Retur button will save the Registration and display Registrering list page. Clicking on Gem og opret sag button will save Registration details and display Opret sag page. Registration will be automatically linked to the Case on saving the Case. 3. Opsætning 3.1 Konto Firma: In Firma, details of the Company can be entered. 10

11 Company details such as CVR nr, Firmanavn, Attention navn, Adresse 1 etc can be entered in this page. Antal brugere field shows number of current users in Opsætning > Konto > Brugere. Max brugere i denne måned field shows maximum number of users created (including deleted users). Client logo can be uploaded by clicking on Browse button, selecting the logo to be uploaded and clicking on save icon. Uploaded logo will be displayed at top right corner of the page Brugere: In Brugere, new user can be created to access fronttask application. Created users list is also displayed in Brugere page. Brugerid ( ), Fornavn, Efternavn, Brugernavn, Mislykket forsøg, Brugerrolle and Bruger systems of created users are displayed in Brugere list. Brugere list can be filtered based on Brugerid ( ), Fornavn, Efternavn, Brugernavn, Brugerrolle and Bruger systems. Options for Brugerrolle and Bruger systems can be created in Opsætning > Stamdata. 11

12 User password can be sent through mail by clicking on icon next to Bruger systems column. New user password can be sent through mail by clicking on icon next to send password icon. User password can be set to default (i.e. Admin123) by clicking on the last icon (next to send new password icon). User details can be edited by clicking on edit icon. User can be deleted by clicking on delete icon. New user can be created by clicking on Tilføj ny button. User details can be entered in Brugerid ( ), Fornavn, Eftervavn and Brugernavn fields. Role and System access can be provided to user in Brugerrolle and Bruger systems fields Statistics: In Statistics, user can view number of Registrations and Cases created during the selected period. 12

13 Registration Statistics can be viewed based on Dato fra & til, System, Arkivindstilling, Type, Status, Solution, Handling and Gruppe. Case Statistics can be viewed based on Dato fra & til, System, Arkivindstilling, Type, Status, Solution, Prioritet, Kompleksitet and Gruppe. Statistics Type can be selected as Pie or Bar chart. Result can be selected as Procent or Antal. Options created in Opsætning > Stamdata are displayed in System, Arkivindstilling, Type, Status, Solution, Handling, Gruppe, Prioritet and Kompleksitet drop-downs. If date range is selected in Dato fra & til, then statistics will be displayed based on Registrations/Cases created during that period. Pie chart for Registrations based on Solution is shown below. 13

14 Bar chart for Cases based on Priority is shown below. Chart can be printed by clicking on print icon. 14

15 template: In template, user can create template for mail which is sent when Case status is changed. Placeholders can be added to template from PlaceHolder drop-down. These Placeholders will be replaced by Case details when mail is sent to person who is responsible for the Case Print template: In Print template, user can create print template for printing a Case. 15

16 Placeholders can be added to print template from PlaceHolder drop-down. These Placeholders will be replaced by Case details when Case is printed by clicking on print icon. 3.2 Stamdata Helpdesk system: In Helpdesk system, new System can be created. Also existing Systems can be viewed and edited. 16

17 Helpdesk system list can be filtered based on Account, Name, Description, Isdefault, Sortorder, Isinactive and Code. Inactive Systems can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. System can be edited by clicking on edit icon and deleted by clicking on delete icon. New System can be created by clicking on create icon. System can be created by entering all the details and clicking on Indsæt button. Systems created will be listed in Brugere and Statistics tabs of Opsætning > Konto based on the sort order mentioned. Created System can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk solution: In Helpdesk solution, new Solution can be created under a System. Also existing Solutions can be viewed and edited. 17

18 Helpdesk solution list can be filtered based on Name, Description, Isdefault, Sortorder, Isinactive and System. Inactive Solutions can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Solution can be edited by clicking on edit icon and deleted by clicking on delete icon. New Solution can be created by clicking on create icon. Solution can be created by entering all the details and clicking on Indsæt button. Solutions created will be listed in all the pages of Sager, Registrering and Opsætning tabs. Created Solution can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk solution versioner: In Helpdesk solution versioner, new version can be created under a Solution. Also existing versions can be viewed and edited. Helpdesk solution versioner list can be filtered based on Solution, Name, Description, Planned release date, Is current live version, Sort order and Isinactive. Inactive Solution versions can be viewed by selecting Isinactive checkbox and clicking on Søg button. 18

19 User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Solution version can be edited by clicking on edit icon and deleted by clicking on delete icon. New Solution version can be created by clicking on create icon. Solution version can be created by entering all the details and clicking on Indsæt button. Solution version created will be listed in all pages of Sager tab based on the sort order mentioned. Created Solution version can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk registrering status: In Helpdesk registrering status, new Registration Status can be created. Also existing Registration Status can be viewed and edited. Helpdesk registrering status list can be filtered based on Account, Name, Isdefault, Sort order, Isinactive and Image URL. Inactive Registration Status can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Registration Status can be edited by clicking on edit icon and deleted by clicking on delete icon. 19

20 New Registration Status can be created by clicking on create icon. Registration Status can be created by entering all the details and clicking on Indsæt button. Registration Status created will be listed in all pages of Registrering tab based on the sort order mentioned. Created Registration Status can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk registrering area: In Helpdesk registrering area, new Registration Area can be created. Also existing Registration Area can be viewed and edited. Helpdesk registrering area list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Registration Area can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Registration Area can be edited by clicking on edit icon and deleted by clicking on delete icon. New Registration Area can be created by clicking on create icon. 20

21 Registration Area can be created by entering all the details and clicking on Indsæt button. Registration Area created will be listed in Action drop-down of all pages of Registrering tab based on the sort order mentioned. Created Registration Area can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk registrering aktivitet: In Helpdesk registrering aktivitet, new Registration Activity can be created. Also existing Registration Activity can be viewed and edited. Helpdesk registrering aktivitet list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Registration Activity can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Registration Activity can be edited by clicking on edit icon and deleted by clicking on delete icon. New Registration Activity can be created by clicking on create icon. 21

22 Registration Activity can be created by entering all the details and clicking on Indsæt button. Registration Activity created will be listed in Channel drop-down of all pages of Registrering tab based on the sort order mentioned. Created Registration Activity can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk sags type: In Helpdesk sags type, new Case Type can be created. Also existing Case Type can be viewed and edited. Helpdesk sags type list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Case Type can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Case Type can be edited by clicking on edit icon and deleted by clicking on delete icon. New Case Type can be created by clicking on create icon. 22

23 Case Type can be created by entering all the details and clicking on Indsæt button. Case Type created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Case Type can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk sags status: In Helpdesk sags status, new Case Status can be created and mail notification can be set for each Case Status. Also existing Case Status can be viewed and edited. Helpdesk sags status list can be filtered based on Account, Name, Isdefault, Sort order, Notify developer, Notify tester, Notify responsible, Allow edit, Allow delete, Isinactive, Image URL and Allow archive. Inactive Case Status can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Case Status can be edited by clicking on edit icon and deleted by clicking on delete icon. Depending on the notify role ticked for each Case Status, user assigned with that role will get the Case in Mine sager page. In above screenshot, only Notify Tester is ticked for the Case status Ready to Test. It means that user who is 23

24 selected in Tester drop-down will get the Case in Mine Sager page when Case Status is Ready to Test. Also that user will get a mail when Case Status is changed to Ready to Test. New Case Status can be created by clicking on create icon. Case Status can be created by entering all the details and clicking on Indsæt button. Case Status created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Case Status can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk sags prioritet: In Helpdesk sags prioritet, new Case Priority can be created. Also existing Case Priority can be viewed and edited. Helpdesk sags prioritet list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Case Priority can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Case Priority can be edited by clicking on edit icon and deleted by clicking on delete icon. New Case Priority can be created by clicking on create icon. 24

25 Case Priority can be created by entering all the details and clicking on Indsæt button. Case Priority created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Case Priority can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk sags konsekvens: In Helpdesk sags konsekvens, new Case Severity can be created. Also existing Case Severity can be viewed and edited. Helpdesk sags konsekvens list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Case Severity can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Case Severity can be edited by clicking on edit icon and deleted by clicking on delete icon. New Case Severity can be created by clicking on create icon. 25

26 Case Severity can be created by entering all the details and clicking on Indsæt button. Case Severity created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Case Severity can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk sags kategori: In Helpdesk sags kategori, new Case Category can be created. Also existing Case Category can be viewed and edited. Helpdesk sags kategori list can be filtered based on Account, Parent, Name, Code, Description and Isinactive. Inactive Case Category can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Case Category can be edited by clicking on edit icon and deleted by clicking on delete icon. New Case Category can be created by clicking on create icon. 26

27 Case Category can be created by entering all the details and clicking on Indsæt button. Case Category created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Case Category can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk sags sponsor: In Helpdesk sags sponsor, new Case Sponsor can be created. Also existing Case Sponsor can be viewed and edited. Helpdesk sags sponsor list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Case Sponsor can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Case Sponsor can be edited by clicking on edit icon and deleted by clicking on delete icon. New Case Sponsor can be created by clicking on create icon. 27

28 Case Sponsor can be created by entering all the details and clicking on Indsæt button. Case Sponsor created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Case Sponsor can be made inactive by selecting Isinactive checkbox and clicking on Opdater button Helpdesk grupperingsnøgle: In Helpdesk grupperingsnøgle, new Grouping key can be created. Also existing Grouping key can be viewed and edited. Helpdesk grupperingsnøgle list can be filtered based on Account, Name, Isdefault, Sort order and Isinactive. Inactive Grouping key can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. Grouping key can be edited by clicking on edit icon and deleted by clicking on delete icon. New Grouping key can be created by clicking on create icon. 28

29 Grouping key can be created by entering all the details and clicking on Indsæt button. Grouping key created will be listed in first 3 pages of Sager tab based on the sort order mentioned. Grouping key can be made inactive by selecting Isinactive checkbox and clicking on Opdater button System Dynamic Grid: In System Dynamic Grid, existing System Dynamic Grid can be viewed and edited. System Dynamic Grid list can be filtered based on Account, Code, Name, Description, Isentity, Dataquery, Ispagingdisabled, Pagesize, Isactionenabled, Isloggingenabled, Issortingdisabled and Isinactive. Inactive System Dynamic Grid can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. System Dynamic Grid can be edited by clicking on edit icon and deleted by clicking on delete icon. System Dynamic Grid created will be listed in SystemDynamicGridColumn and SystemDynamicGrid2Action tabs. System Dynamic Grid can be made inactive by selecting Isinactive checkbox and clicking on Opdater button System Dynamic Grid Column: In System Dynamic Grid Column, fields of System Dynamic Grid can be viewed and edited. 29

30 System Dynamic Grid Column list can be filtered based on Dynamicgrid, Name, label, Columnsortorder, Dbname, Tooltip, Helptext, Columnactiontypecode, Columnwidth, Datasortorder, Datasortordername, Isdatasortdescending, Isnotconfigurable, Isinvisible, Isinactive, Issearchable, Isnoteditable and Ismandatory. Inactive System Dynamic Grid Column can be viewed by selecting Isinactive checkbox and clicking on Søg button. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. System Dynamic Grid Column can be edited by clicking on edit icon and deleted by clicking on delete icon. Field can be made mandatory by clicking on edit icon of that field, selecting Ismandatory checkbox and clicking on Opdater button. 30

31 Field can be removed from Case / Registration / Version Info page by selecting Isinvisible or Isinactive checkbox for that field and clicking on Opdater button. Field name can be changed by entering new name in Label field and clicking on Opdater button System Dynamic Grid Action: In System Dynamic Grid Action, actions of System Dynamic Grid can be viewed and edited. System Dynamic Grid Action list can be filtered based on Account, Actiontypecode, Imageurl, Label, Description, Actionsortorder, Showconfirmbox, Confirmtext, Actionquery, Islistboxaction, Isalwaysvisible, Isgridlevel, Isalignright and Isinactive. Inactive System Dynamic Grid Action can be viewed by selecting Isinactive checkbox and clicking on Søg button. 31

32 User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. System Dynamic Grid Column can be edited by clicking on edit icon and deleted by clicking on delete icon. These Grid Actions are listed in Dynamicgridaction drop-down of SystemDynamicGrid2Action tab System Dynamic Grid 2 Action: In System Dynamic Grid 2 Action, System Dynamic Grid Actions which are mapped to the Dynamic Grid can be viewed and edited. System Dynamic Grid 2 Action list can be filtered based on Dynamicgridaction, Dynamicgrid and Accessroles. User can view any page of the list by entering the page number in the field and clicking on Vis side button. Number of rows per page can be changed by entering the value in the field and clicking on Rækker pr. side button. System Dynamic Grid Column can be edited by clicking on edit icon and deleted by clicking on delete icon. If Dynamic Grid Action mapped to the Dynamic Grid is deleted, then that action won t be displayed in that Dynamic Grid. Eg. if Rediger Dynamic Grid Action mapped to HelpDeskIssue Dynamic Grid is removed, then edit icon won t be displayed in Sager and Mine sager list page. Deleted Action can be remapped to Dynamic Grid by clicking on create icon, selecting the Action and Grid from the dropdowns and clicking on Indsæt button. 32