Deploying ArcGIS for Server Using Esri Managed Services

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1 Federal GIS Conference 2014 February 10 11, 2014 Washington DC Deploying ArcGIS for Server Using Esri Managed Services Andrew Sakowicz Erin Ross

2 Cloud Overview Deploying ArcGIS for Server

3 What is Cloud: IaaS? Infrastructure-as-a-Service (IaaS) Provides virtual server instances - Configure virtual servers - Configure storage - Manage instances Examples: - Amazon Web Services

4 What is Cloud: PaaS? Platform-as-a-service(PaaS) Set of APIs, services, and product development tools hosted on the provider's infrastructure. Developers create applications on the provider's platform over the Internet Examples: - Microsoft Azure, GoogleApps, Force.com, CloudFoundry

5 What is Cloud: SaaS? Software-as-a-service(SaaS) Vendor supplies the hardware and software infrastructure whole applications Broad market Examples: - ArcGIS Online, bao.esri.com, Crimemapping.com, Salesforce.com

6 Cloud options Internal site Esri Managed Services on Private Virtual Cloud VPN VPN External users Internal Cloud ArcGIS Online services Esri Managed Services on Public Cloud Public users

7 Deploying ArcGIS for Server Program overview

8 ArcGIS Online and Managed Services Users Desktop Web Mobile ArcGIS Online Online Basemaps Geocoding, Routing Hosted Feature & Tile Map Services App Templates Esri Managed Services Custom Web Apps GP, Reporting Services Imagery, Large Datasets Dynamic Map Services RDBMS (Oracle, SQL Server) ArcGIS Online front-end, Managed Services back-end

9 Federal Cloud Solution Overview Customer Instances ArcGIS for Server Operating System Portal for ArcGIS Customer Databases Etc. ArcGIS Online End Users Shared Security Infrastructure Centralized Authentication Management Database Key Management IDS Logging Network Address Translation Cloud GIS Administrator

10 Esri Managed Services Cloud based GIS infrastructure support HIGH AVAILABILITY ARCHIVE STORAGE SOFTWARE SYSTEM DESIGN DISASTER RECOVERY AGOL INTEGRATION INFRASTRUCTURE MONITORING SCALABILITY REPORTING PERFORMANCE TESTING REDUNDANCY DEPLOYMENT SECURITY DATA MANAGEMENT HARDWARE CHANGE MANAGEMENT BANDWIDTH BACKUP CACHING Access to Enterprise GIS Expertise Scalable Resources Rapid Deployment Reduced cost of ownership Experienced, Secure, Reliable, Scalable

11 Deploying ArcGIS for Server Requirements Deployment Patterns Flexible offerings to support a variety of needs

12 Basic Packages Sandbox Ready to use cloud instance of ArcGIS for Server Remote access provided to user Ideal for development, prototyping...

13 Requirements Availability Esri loads, publishes and deploys on behalf of customer 24/7 system monitoring and support Ideal for production systems (internal or public facing) Staging Production Test Dev

14 Deploying ArcGIS for Server Requirements User load number of users think time peak loads auto scaling

15 Deploying ArcGIS for Server Requirements Application specification Software GIS services, e.g. dynamic map, cached, feature, gp, custom DNS specifics

16 Technical Support 24/7 Infrastructure Application ArcGIS Server Database

17 Success stories Deploying ArcGIS for Server

18 Cook County Municipal Cloud Portal improves G2G collaboration Disaster recovery & imagery data download 10 web apps, 8 TB data

19 Municipal Cloud Workflow General Public Access apps Download content Contribute data Municipal Village App Microsoft SharePoint ArcGIS Server GIS Services Web Apps Use apps View data PostgreSQL User Database SQL Server Database County Staff & Municipalities County Servers

20 Oregon Imagery Explorer Search, download, use large imagery datasets Simple, easy to use web viewer Cached and dynamic image services

21 Oregon Imagery Explorer Architecture and Workflow View Compare Select Clip Download Use 24 x 1 TB Drives

22 State of Vermont 511 Road closures and traffic conditions available to the public Auto-scaling enabled

23 Vermont 511 Workflow End Users View weather conditions Search for road closures Load Balancer Vermont Network Primary Instance Photo update service pulled from VT servers Frequent updates Auto-Scaled Instances

24 National Grid IMAP Sandbox used for prototyping Quick, easy access to GIS Mobile capabilities Hybrid ArcGIS Online + Managed Services Secure VPN access

25 National Grid IMAP Workflow Public outage data accessed via ArcGIS Online External End Users Public Facing ArcGIS Online National Grid Network Internal Content VPN Connection Virtual Private Cloud GIS Administrators & National Grid End Users Internal content security accessed by National Grid GIS admin publishes and updates new content

26 City of Minneapolis Snow Emergency Scalable environment available during snow emergencies Dev and Prod environments ArcGIS Online + Managed Services Hybrid

27 Snow Emergency Workflow End Users End users access service via web application Minneapolis GIS admin publishes and updates new content to dev Production Development Minneapolis GIS Admin ArcGIS Online End users access mobile services published to AGOL Esri Cloud Admin Esri cloud admin promotes to prod after verification

28 Iberdrola USA Outage Viewer Server Auto-Scaling Data Update Automation High Availability Geographic Redundancy

29 Iberdrola USA Architecture and Workflow Amazon S3 Updates Every 15 Minutes Outage Database Load Balancer Load Balancer Primary / Auto-Scaled Amazon EC2 West Cold Backup (DR Site) Amazon EC2 East

30 Hurricane Sandy 14 additional servers (17 total) Central Maine Power - 34 million hits over 3 days New York State Electric & Gas 76 million hits over 3 days 2/10/ :30 am Peak Sandy Hours

31 Maine October 29

32 Maine October 30

33 Maine Ocbober 31

34 Maine November 1

35 Maine November 2

36 What s new in 2014? FedRAMP/FISMA Moderate Security Offering ArcGIS Desktop in the cloud support Utilize new platforms (Azure, CGI, Verizon, IBM)

37 Federal Cloud Accredited Solution Overview Customer Instances FedRAMP and FISMA Moderate ArcGIS for Server Portal for ArcGIS ArcGIS Online Customer Databases End Users Security Infrastructure Centralized Authentication (2-factor) Hardware Key Management Network Address Translation Virtual Private Cloud (Segmentation) Redundancy (multiple data centers) IDS/SIEM Logging Esri Cloud GIS Administrator

38 Many successful deployments

39 Tools Deploying ArcGIS for Server

40 Deploying ArcGIS for Server Tools and best practices Holistic approach

41 Deploying ArcGIS for Server System Design Requirements System Designer System Configuration

42 System Test GIS Services Web application 42

43 System Monitor ArcGIS Server statistics

44 System Monitor HTTP custom requests

45 Deploying ArcGIS for Server Reporting Reporting - Monthly usage reporting - Hits, visitors, bandwidth Problem and Incident Management - 24/7 monitoring and support - System monitors detect outages and alert - Support contact details supplied for incident reporting

46 Summary Why Esri Managed Services? Expertise - Enterprise GIS experts ready to support your data and apps Scalability - Ability to scale resources quickly due to fluctuations in demand Reliability - System designed to meet customer operational needs Flexibility - High quality offerings designed to extend GIS capabilities

47 Thank you

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