BIG SHIFTS. Changing Workforce Perceptions of Selecting Work Settings. Diane Stegmeier Founder & CEO, Stegmeier Consulting Group.
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1 BIG SHIFTS Changing Workforce Perceptions of Selecting Work Settings Diane Stegmeier Founder & CEO, Stegmeier Consulting Group October 28, 2015
2 You ll have a chance to win! Ranked #1 Workplace Strategy Book by Amazon Readers
3 Stegmeier Consulting Group WORKPLACE RESEARCH STUDY 140 organizations 24 industries Examination of resistance to workplace change 19 years
4 Vision & Mission 15 Critical Influences Core Values Image Culture Organizational Structure Autonomy & Authority Rewards & Consequences Leadership Behavior Compensation Performance Management Communications Knowledge Management Technology Business Processes Physical & Virtual Workplace 2002, 2015 Stegmeier Consulting Group
5 Book Adoption Harvard University s Graduate School of Design University of CA, Berkeley - Haas School of Business Northeastern University Boston Victoria University of Wellington New Zealand Middlesex University - UK National Taiwan University Université de Montréal Singapore Polytechnic Kuala Lumpur City Library New York Institute of Technology Oakland Community College University of Tasmania - Australia
6
7 Activity Based Worksettings Shared-Space Environment Open Plan Work-at-Home Free Address Hoteling Touchdow n Space Reverse Hoteling Telecommuting Virtual Work Connected Work Flex Work Hot Desking Collaborative Workplace Telework Alternative Workspac e Flexible work Flexible Workspace Desk Sharing arrangements Free RangeNon-Territorial Offices Remote Work I space, We space Web Commuting Open Office Environment On-Campus Mobility WFH Work Shifting Distributed Workplace
8 A question for the audience Which commonly used term provokes more debate in the workplace today than any other?
9 OPEN OFFICE
10
11 Read any good articles lately? The Open Office is the Work of Satan
12 Biggest Concerns of the Workforce Distraction Lack of privacy
13 The sound of a productive workplace For an individual engaged in focus work: Peaceful Calm Quiet For a team of employees exchanging knowledge: Full of energy Enthusiasm Laughter
14 Typical Perceptions of the Open Office Environment
15 Big Shift #1: Default Behaviors From Focus work Seek collaborative space when needed To Collaborative work Seek focus space when needed
16 Big Shift #2: Expectations From My large dedicated workspace will accommodate all of my work tasks To The entire environment is mine from which to choose the appropriate space for the task at hand
17 Big Shift #3: Management From Line-of-sight supervision To Leadership for results
18 Big Shift #4: Dynamics From Space remains the same The individual is stationary To Space is flexible So are the people!
19 Big Shift #5: Status From Entitlement to larger, nicer spaces Access to daylight increases with hierarchy The changes are fine for employees, but not for me To Space is not considered a currency Egalitarian The space belongs to all Everyone should enjoy natural light
20 Dispelling the Myths of the Open Plan Perception Reality
21 Your workforce needs to understand A work task is simply a single slice of their work day Different tasks need to be supported by different types of work space settings
22 Your workforce needs to understand Not all work is private; tasks often have different degrees of privacy requirements, and diverse work settings are designed to support them
23 Your workforce needs to understand The onus is on the individual to seek out & reserve the type of space best suited for the task, whether the slice of work will be conducted with others (& how many people), & the degree of privacy required
24 Organizations need to tap into key intrinsic motivators Autonomy ( I can choose my work settings ) Mastery ( I can improve my productivity ) Purpose ( I can make a different on my team ) Progress ( I can achieve the goals of my job ) Social Interaction ( I can connect with others )
25 Drawing for Book WINNER MUST BE PRESENT 25
26 QUESTIONS?
27 Diane Stegmeier White Papers Selling Upward: Securing Leadership Buy-in for Workplace Change Communicating Workplace Change: Starting with the Basics
28 THANK YOU Big Shifts: Changing Workforce Perceptions of Selecting Work Settings Diane Stegmeier, Founder & CEO Stegmeier Consulting Group Complete the session feedback survey in the EMS Live! 2015 mobile app to increase your prize winning chances! LinkedIn:
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