THE UNIVERSITY OF EDINBURGH

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1 THE UNIVERSITY OF EDINBURGH PROGRAMME SPECIFICATION FOR Postgraduate Certificate in Managing Health and Social Care 1) Awarding Institution: University of Edinburgh 2) Teaching Institution: University of Edinburgh 3) Programme accredited by: Not applicable 4) Final Award: Postgraduate Certificate in Managing Health and Social Care 5) Programme Title: Managing Health and Social Care 6) UCAS Code: Not applicable Relevant QAA Subject Benchmarking Group(s): Not applicable 7) Postholder with overall responsibility for QA: Suzanne O Rourke 8) Date of production/revision: October 2013 / August ) External Summary ( words) The provision of health and social care services across the UK is being transformed, in response to a shift in policy culture towards more flexible, person-centred and outcomesfocussed models of care. The part time Certificate in Managing Health and Social Care programme targets health and care managers who seek to drive change and lead innovative practice. Learners will not only advance their theoretical knowledge, concerning key concepts and models of service integration, but also benefit from opportunities to develop new management skills and leadership styles. Our unique approach to multi professional learning enables students to be closely guided, whilst they develop a reflective approach to their own specialist working environment. Building on the desire to enhance team working, our students will also learn alongside as well as from each other. Together they will hone skills needed to formulate and cascade new policies, protocols and procedures, and work collaboratively with others to get the desired outcome. The Certificate pathway offers experienced health and care managers an opportunity to join a unique programme that was crafted jointly by leading academics and practitioners at (or associated with) the School of Health in Social Science. Educational aims of programme: The principle aim of the programme is to offer an academic pathway for health and social care managers and support their educational needs to successfully address demands for more and better integrated health and care services. The programme will produce managers who are able to excel in a rapidly changing health and care landscape, and work

2 alongside peers who share similar skills, attitudes, knowledge and understanding. Completing the programme will also equip learners with cardinal tools with which to continue with their lifelong learning journey. 10) The educational aims are to: enable students to develop an in-depth knowledge and critical understanding of change management skills, including facilitation and leadership, partnership working as well as development of self and others. equip students with the analytical and problem solving skills to critically appraise, embed and promote evidence-based and person-centred services. develop ICT and e-learning literacy skills that will enable students to discuss, share, present and analyse data and information in various formats and from a range of sources. promote creativity and innovative management styles through the provision of a stimulating and challenging theoretical and experiential learning environments. equip students with a wide range of transferable skills including: o skills of critical thinking, high level of judgment and decision making o skills in developing and facilitating coproduction of policies protocols and guidelines for students, staff and service users o self-evaluation and skills needed for being a role model for others o effective time-management skills and skills in managing complexity in health and social care contexts o oral and written communication skills which fit the specific needs of various health and social care partners promote a culture of reflective lifelong learning and gain the core skills needed by an autonomous learner equip and enable students to apply new acquired skills, knowledge and behaviours relevant to their specific sphere of responsibility. 11) Programme outcomes: 11a) Knowledge and understanding The programme equips students with the knowledge, skills and understanding of: coproduction and the use of assets to promote service integration methodologies relevant to eliciting feedback, reflection and analysis of data that relate to quality and service improvement fundamental concepts of leadership and management as well ways to translate theory into workplace settings critiquing academic literature, that relates to their specific sphere of responsibility. 11b) Graduate attributes: Skills and abilities in Research and enquiry

3 Through the programme, which is shared between NS and ISSH, students will gain essential skills needed by senior practitioners and managers. These include: a critical understanding of the role of research and evidence based health and social care a critical understanding of systematic and purposeful enquiry in the context of health and care integration the ability to deal with complex issues, both on a practical and ethical level, which are core to integrated services. 11c) Graduate Attributes: Skills and abilities in Personal and Intellectual Autonomy Critical and analytical abilities are essential elements for managers who negotiate change and facilitate partnership working for service improvement. Students will refine their skills and ability to work independently and collaboratively, engaging with clinicians, carers and other service providers. Graduate attributes in this area are: the ability to assess and analyse complex scenarios and to plan, implement and evaluate the appropriate course of action an understanding of the need for optimal level of ethical, social, cultural and wider professional conduct honest self-awareness and ability to take personal responsibility and grasp opportunities for self-development an awareness of how knowledge is created, shaped, advanced, renewed and ever changing the capacity for innovation and entrepreneurialism a commitment to personal and continuing professional development. 11d) Graduate Attributes: Skills and abilities in Communication Communication is the heart of safe and efficient health and care provision and sharing of timely and relevant information is vital for effective practice. Graduate attributes in this area are: the ability to use information from peers and in a paper-based or paperless systems, as the tool for collaborating and supporting person-centred service provision the ability to capture, access and safely share information from diverse sources including staff, patients, service users and carers the ability to create content in formats that support effective communication with a range of stakeholders

4 the ability to draw on the quality and breadth of their university experience to engage effectively with co-workers the ability to communicate and effect change and to be responsive to the situations and environments in which they learn and work seeking and valuing open feedback to inform genuine self-awareness Understanding the social and ethical skills of communication. 11e) Graduate Attributes: Skills and abilities in Personal Effectiveness Graduates of the programme will look to drive change and embed innovation into ways of working. As such, personal effectiveness and the ability to lead and act as a role model are amongst the critical attributes for our graduates as well as: an ability to use their talents constructively to create and harness opportunities to advance integrated services and lead change a responsiveness to changing service needs, being both flexible and proactive in finding suitable solutions the confidence to make decisions based on their management skills and understanding of best practice in managing change an ability to flexibly transfer their knowledge, learning, skills and abilities from one service context to another an understanding of social, cultural, and environmental responsibilities and issues an ability to work effectively with or lead others, utilising different service improvement skills an ability to contribute to the local and wider community and influence decision making the ability to recognise and manage risk while initiating and managing change. 11f) Technical/practical skills Graduate attributes in this area are: the effective skills in and use of e-learning. ICT and library resources effective listening and interpersonal skills excellent team working skills the application of evidence based and reflective management styles the practice and cognitive skills needed to support person centeredness effective time management skills.

5 12 Programme structure and features This programme is part time and modular normally over a 12 month period, but up to two years in duration, if necessary. Students exit with a Certificate in Managing Health and Social Care. Overview of the PG Certificate in Managing Health and Social Care (DPT) Credits SCQF Summative assessment level Core Courses take at least 40 credits from the following Managing Projects in a Multi-agency Environment As specified in course Personal and Professional Development As specified in course Leadership exploring your potential *OR* As specified in course Mentoring and Coaching for service change across organisational boundaries As specified in course NB: Students may only select either Leadership exploring your potential or Mentoring and Coaching for services change across organisational boundaries but not both Optional Courses take between 0 and 20 credits from a variety of Optional courses within the School Optional Course (examples below)* As specified in course Total 60 credits SCQF 11 Exit with PG Certificate *Examples of Optional courses: Evidence Based Practice Person Centred Care Research Method A Use of Data and Information in service improvement Personalisation and Outcomes: theoretical perspectives and practical approaches Prerequisites apply to some of the optional courses above. Optional courses may not be available every year. Marking scheme All items of work will be marked according to the common marking scale. Candidates who achieve

6 an average mark of approximately 70 or higher, across all the taught courses, will be recommended for the award of a PG Certificate with distinction in line with university regulations. 13. Teaching and Learning Methods and Strategies The proposed programme offers a combination of courses which are delivered online and face-to-face. The on-line courses are focused on effective use of Distance and Online Learning, whilst following the principles of supporting adult learners. The components of the programme which are delivered in the classroom take a dialogic approach with a particular emphasis on discussion and reflective learning. Formative assessments, including the peer review of assignments, play a key role in both consolidating learning and advancing the discussion of key issues. Face-to-face teaching is supported by Virtual Learning Environments (VLEs), which facilitate the sharing of information and the timely submission and return of both formative and summative assessments. The courses in this programme are offered either online only or in more conventional classroom environment supported by VLEs. Courses are taught through a combination of teaching methods, directed self-study, independent study, reflection and online learning using a range of methods / technologies. Students will have full access to the University of Edinburgh library collections including a large selection of ebooks and ejournals. There is also an online study skills resource that will be made available to students. Uniquely, we engage practitioners, senior managers and service users in developing, monitoring and delivering courses in this programme. This is done in accordance with regulations and processes set by the School. 14. Assessment Methods and Strategies The methods of assessment will vary between courses and include online presentations, reflective narratives, student journals, written summative assignments and assessed contributions to electronic discussion boards. 15. Career Opportunities This Postgraduate Certificate will provide senior staff working within the area of Health and Social Care the opportunity to advance their management prospects within their chosen career. Graduates will use their learning experience and acquired new knowledge and skills to excel in managing integrated services of the future, using new skills to affect and cascade new policies, protocols and procedures, and to work collaboratively with others to achieve the desired outcome for both service users and service providers, including the independent and voluntary sectors.

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