Central Canada Broadcast Engineers. Stop Listen Respond

Transcription

1 Central Canada Broadcast Engineers Stop Listen Respond

2 Alerts Are Happening (one day) ALBERTA Environment Canada - 3 Snowfall Warnings - 9 Freezing Rain Warnings - 1 Extreme Cold Warning - 17 Road Closures CANADA New Brunswick New Brunswick weather: Extreme cold, nor easter coming New Brunswick NB Power searches for cause of major outage in north Prince Edward Island Winter storm Friday fizzles, but Sunday still looks blustery INTERNATIONAL Australia Storms hit Melbourne, Bureau of Meteorology issues severe weather warning for Victoria Australia Northcliffe fire: Queensland firefighters join the battle in WA s South West Australia Quiet cyclone season may come to an end with a low crossing Cape York this weekend India India train accident kills 11 in Karnataka Mexico Earthquake shakes Mexico s central Pacific coast South Korea Two dead, scores injured after 100-vehicle pile-up near South Korea s main airport Spain Alert ends in Spanish towns after toxic chemical explosion United Kingdom 3,500 litres of oil pollutes River Usk at Crickhowell

3 Follow An Alerting System? Fire crews have brought a large grassfire near Blackie under control. The Municipal District of Foothills had declared a local state of emergency due to concerns about the fire, which is burning northeast of Blackie. An alert issued by Alberta Emergency Alert indicated the fire is burning near 482nd Avenue and 304th Street East and is moving quickly due to the high winds. Winds in the area are gusting at high speed and shifting direction, the alert end at 8:29 p.m. Calgary Herald/CBC The Press and Public Do And that leads to Public Expectations

4 Alerting Elements Issuance Distribution

5 AEA Overview Partnership that provides province-wide coverage (about 4.2 million people) Government-owned infrastructure, multiple contracts Web-based tool for Public Safety Partner users» Federal and Provincial Government Departments» All Municipalities, First Nations, Police Agencies End-to-end service, decentralized issuer model, 24x7 support

6 Partners Create An Alert Trained Users Public RSS Government Departments First Nations Municipalities Police Agencies Social media Smartphone app Media partners (Distributors) Other partners Website

7 Full Range of Alerts Critical Alerts Information Alerts

8 Critical Alerts Where life and safety are under immediate threat and time is critical Directly and automatically interrupt radio and television Goes to all available mediums RSS

9 Examples of Critical Alerts Deadly Air/ Water Quality Issue Aircraft Crash Civil Emergency Terrorism Wildfire/ Forest Fire Industrial/ Wide Spread Urban Fire Flash Flood Dam Overflow Earthquake Magnetic Storm Landslide Meteorite Chemical/Biological/Radiologi cal Threat Explosives AMBER Alert Catastrophic loss of 911 Train Derailment Tornado

10 Information Alerts Where life and safety are NOT under an immediate threat. To be aware and get prepared Less intrusive, ed to users/broadcasters posted on webpage Is NOT communication!

11 Examples of Information Alerts Animal Health/ Dangerous Animal Transit/Bridge/Road Closures, Air Quality Critical Service Outages, Loss High Water of Ambulance Service) Overland Flooding Water Quality Avalanche Winter Storm/Ice Volcano Effects Wind/Dust Storm Hazardous Materials Freezing Rain Blood, Drug and Food Shortage Heavy Rainfall, Thunderstorm, Hospital Incidents (closures, lock Flash Freeze, Cold Wave, Wind downs, redirection to alternate Chill, Frost facilities) High Heat and Humidity, Heat Marine Incidents Wave Missing Vulnerable Person Utility Outages Infectious Diseases (Human/Animal/Plant) Essential Services (School Lockdowns,

12 Event Info Critical Total Info Critical Total Info Critical Total Info Critical Total Water Supply/Quality Telephone Service High Water Level Service Inoperative Overland Flood Flood Warning AMBER Alert Roadway Closure Electricity Supply River Freeze/Break-Up Advisory Flood Watch Wildfire Civil Emergency (water) Spring Runoff Advisory Train Accident Possible Tornado High Stream Flow Advisory Hazardous Road Condition Hazardous Materials Ice Jam Advisory Air Quality AMBER Alert - Interprovincial Natural Gas Supply Chemical Hazard Water Quality Flash Flood Dam Overflow 2 2 River Breakup Advisory Strong Winds Tornado Severe Thunderstrom 1 1 Urban Fire Bridge Closure 1 1 Winter Storm 1 1 Total Percentage Change (Y-T-Y) -48.5% 12.5% -42.1% -6.8% -71.4% -24.8% 65.9% 16.7% 48.5%

13 How Often is AEA Used? Users are cautious Southern Alberta Floods Tornado/Wildfire season Critical 2014 Information

14 Distribution Methods Radio and Television Website Mobile Application for Smartphones (ios and Android) Facebook and Twitter Road signs (Highways, Municipal and Private) RSS Feed Amateur Radio (Southern Alberta Repeater Network) AMBER Alert to all GoA employees

15 Participating Broadcast Distributors Dedicated IP equipment at each site VPN feeds 149 television and radio distributors» Includes French

16 Increasingly Precise Locations Insert map

17 A Dedicated Website 71 M hits in 2014 Average 1500 visitors per day During events 1.2M / day Linked to: GoA Alberta Motor Association Alberta 511

18 Mobile AEA App 59,700 registered users - up 124% in eight months

19 Automatic Post to Social Media 85.9 K Facebook 68.8 Twitter About 154,700 followers (+20%)

20 Partners Facebook News Feed

21 Partners Road signs are valuable

22 Based on CAP-CP The Common Alerting Protocol (CAP) is a simple but general format for exchanging allhazard emergency alerts and public warnings over all kinds of networks. Common Alerting Protocol - Canadian Profile (CAP-CP) is to be used to create and transport public alerts and notices in Canada, for all hazards and public service disruptions.

23 CAP-CP Advantages Using the CAP-CP format, all public safety messages sent over AEA identify: Which government agency issued the message Nature of the alert Specific areas affected and the urgency, severity and certainty of each event as determined by the issuing public authority Messages can be any combination of text, audio and/or images and can be in English and/or French

24 Alberta Emergency Management Agency and NetAlerts Uses CAP-CP protocol AEMA operates the NetAlerts system Network distribution through VPN (WatchGuard) Dual redundant servers Sage Endecs can monitor both NetAlerts and NAAD systems simultaneously (Alert Ready)

25 Overview of AEA Network Internet WatchGuard

26 Sage ENDEC 3644 Front Panel Requires 2RU in 19 rack Power supply (included) is 120VAC input, 19VDC output Requires one Ethernet cable for network/internet Has GPIO relays for signaling/control of external devices Front panel speaker for monitoring alert audio

27 Endecs and SGC Selection The Sage Digital Endec requires a list of Standard Geographic Codes (SGC codes) to determine the coverage area for proper emergency alert broadcasting. The Canadian SGC codes are comprised of three levels: Provincial area (2 digit Alberta is 48) Census Division (CD, 2 digit 4801 = Division 1) CD codes will be sufficient for most transmitter coverage areas Census Sub Division (CSD, 3 digit, = Medicine Hat) Selecting CSD codes may be required if the transmitter covers only part of a CD area. This allows including the selected area in alerting without over alerting for adjacent areas outside the primary coverage.

28 Canadian SAGE ENDEC Deployments >900 SAGE ENDEC s are deployed across Canada: AEA deployed & operational Radio & TV Other large scale deployments: Nova Scotia EMO Yukon EMO NB EMO Bruce Power CBC Radio NEWCAP Radio Channel Zero (CHCH) Corus Bell Media ROGERS Media Independent broadcasters

29 What s next in Alberta? Extend Alberta Emergency Alert s reach Refresh infrastructure hardware Replace WatchGuard VPN s Infrastructure redesign Enhance community engagement New partnerships NAADS Common Look and Feel Wireless Public Alerting Continuing to support broadcaster participation

30 What s next in Canada? Changes with Environment Canada Reviewing Text to Speech Other Enhancements Common Look and Feel Direct to Public Alerting

31 Common Look and Feel CLF Guidance Document recognized as guidelines for public alerting Provides a link between users, broadcasters and others Work has started so your voice is important

32 Wireless Public Alerting New Handset Specs Pilot Project

33 What s this mean to CCBE? Alerting is evolving EC issues are being sorted out New role for issuers Contribute your expertise Looking for new partners (CLF) NAADS The public sees alerting as one entity Expect more advancements

34 Summary 1. Frequency and severity of events is increasing 2. Public s needs and expectations have changed 3. Alerting is about partnering to communicate effectively 4. People, Process and Technology - 3 pillars Recognition and trust The brand has to be built over time and reinforced Decentralized issuer model Dynamic technology Alerting is evolving

35 Thank You Tim Trytten Text ALBERTA to to get the app