MTAA Super employer application form

Transcription

1 MTAA Super employer application form Please use capital letters. Section A Business details Company/business name ABN Trading name (Use full name, not abbreviations) Street address Suburb State/Territory Postcode Postal address (If different from above) Suburb State/Territory Postcode Contact names for payroll/superannuation inquiries Primary contact Title Miss Ms Mrs Mr Other (please specify) Given name(s) Family name Telephone (work) Telephone (mobile) Facsimile (work) (work) Do you consent to MTAA Super sending you information about managing you super obligations? Yes No Please note that if you do not answer this question MTAA Super will assume you agree. Hours available for contact Secondary contact (contact name requested only for security purposes) Title Miss Ms Mrs Mr Other (please specify) Given name(s) Family name Section B Fund membership details Contributions will be: Monthly Quarterly Please tick the pay period Weekly Fortnightly 4-weekly Monthly When does the next pay day end? Monday Tuesday Wednesday Thursday Friday Telephone Fax mtaasuper@mtaasuper.com.au Web Postal Address Locked Bag 15, Haymarket NSW 1236 Trustee: Motor Trades Association of Australia Superannuation Fund Pty Ltd ABN AFSL MTAA Superannuation Fund ABN USI MTA0100AU An Industry SuperFund 08/13

2 Section C Sending contribution returns: Your options The Employer Handbook provides information about the contribution services available to MTAA Super employers (see page 9 for details). There is no charge to your business whichever service you choose. If you require assistance in choosing a method, contact MTAA Super on Please tick only one payment option below.* * If you are a large employer (with 20 or more employees), from 1 July 2014 you will be required to make superannuation contributions electronically under the Government s superannuation data and payment standards. For small employers (with less than 20 employees) these standards will apply from 1 July Online (Supersite) BPAY EFT POSTBillpay Direct debit Online (Super FileManager) BPAY EFT Direct debit Payroll system used Excel spreadsheet EFT Paper contribution BPAY EFT POSTBillpay Cheque BPAY. Once you have submitted your contribution return, make a payment from your financial institution s website or use their telephone banking service. Electronic funds transfer (EFT). By using EFT you can transfer the contributions electronically from your nominated business bank account directly into the Fund s account. You must provide your contribution return simultaneously. POSTbillpay. All you need to do is take your contribution return and payment to your local Australia Post branch and pay by cash, cheque or debit card. Direct debit. Complete the Direct debit application form. When you submit your contribution return using direct debit it will automatically trigger the deduction of your contribution amount from your bank. This option is available if you choose SuperSite or Super FileManager. Clearing House If you have outsourced payroll, please specify the details of any clearing house you use: Section D Authorisation [The Employer] applies to become a participating employer of the MTAA Superannuation Fund (MTAA Super) which was established by Deed of Trust dated 31 May 1989 (the Trust Deed). If accepted as a participating employer, then in consideration of the Trustee agreeing to accept employees of the Employer as members of MTAA Super, the Employer agrees to be bound by the terms and conditions of the Trust Deed as amended from time to time. The Employer acknowledges that it is the responsibility of the Employer to meet its Superannuation Guarantee obligations and to identify and comply with any applicable industrial award or agreement relating to the payment of superannuation contributions to its employees. The Employer agrees to advise each employee who becomes a member of MTAA Super that it will disclose to MTAA Super personal information about the employee which is necessary to administer the employee s membership of MTAA Super. The Employer declares that all details given in this application are accurate and complete and that it will provide the Trustee with any further information that the Trustee may request in relation to its participation in MTAA Super and its employee members. Sign* Date / / Full name (please print) Title Miss Ms Mrs Mr Other (please specify) *Signatory must be authorised to sign on behalf of the employer. Contact MTAA Super on if you require assistance with completing this form or would like to inspect the Trust Deed. 08/13

3 Phone: / Fax: An Industry SuperFund MTAA Super Employer Handbook Administration guide for employers Date of Issue: 1 July 2013 CONTENTS MTAA Super s Business Development Managers contact details... 4 Industry Fund Financnial Planning contact details... 5 Why choose MTAA Super... 6 Getting started with MTAA Super... 7 How would you like to submit contributions?... 8 Your Superannuation Guarantee obligations Choice of Fund Frequently asked questions Forms Issued by Motor Trades Association of Australia Superannuation Fund Pty Ltd (ABN , AFSL ) of Level 3, 39 Brisbane Avenue Barton ACT 2600, the Trustee of the MTAA Superannuation Fund (ABN ).

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5 About this handbook You should read this handbook in conjunction with the Product Disclosure Statement (PDS) for MTAA Super and our Financial Services Guide. Product Disclosure Statement The Product Disclosure Statement summarises the features, benefits, risks, investment options, fees and costs, tax implications and insurance cover offered with MTAA Super and explains how members can open an account. It can help you decide whether this product will meet your employees needs and may also help you compare the MTAA Super product with other products you are considering. Financial Services Guide The MTAA Super Financial Services Guide provides information about the financial services offered by the Motor Trades Association of Australia Superannuation Fund Pty Ltd (ABN ) and its representatives. A public offer fund The MTAA Superannuation Fund is a public offer fund and is required by law to be a resident regulated fund under the Superannuation Industry (Supervision) Act 1993 and to ensure that benefits qualify for all available taxation concessions. MTAA Super is a registered superannuation entity. Motor Trades Association of Australia Superannuation Fund Pty Ltd Important notice This handbook is issued by Motor Trades Association of Australia Superannuation Fund Pty Ltd (ABN , AFSL ), Trustee of the MTAA Superannuation Fund (ABN ). The information provided is of a general nature and does not take into account your specific financial needs, objectives or personal situation. You should consider your own circumstances before making any decision based on this information. We recommend that you also seek advice from a licensed financial adviser. It is important to note that if your employee members leave the Fund within a short period they might receive less than the amount of contributions paid into the Fund because of Fund charges, taxes, and the level of investment returns earned by the Fund. 3

6 MTAA Super s Business Development Managers contact details MTAA Super s Business Development Managers are representatives of Motor Trades Association of Australia Superannuation Fund Pty Ltd (ABN , AFSL ). NSW Graham Millar Marie Hadjidakas VIC/TAS Scott Harris Eric Vine Sue Schlesinger Peter Mitchell WA SA/NT Richard Stuttard Phil Seals Craig Walker Asta McCormack QLD Diedre Bell Lynne Wilkinson

7 Industry Fund Financial Planning contact details NSW, ACT and QLD Hernan Reyes SA, WA and NT Robert Last VIC and TAS Damien Foley Industry Fund Financial Planners are representatives of Industry Fund Services Pty Ltd (AFSL ), which is responsible for the financial services provided by its representatives. 5

8 Why choose MTAA Super? We make your administration easy There are many benefits for you (and your employees) if you join MTAA Super as an employer sponsor. We offer you all the support you need to set up and administer your employees super with MTAA Super, free of charge. Your administration can be simple, flexible and easy to manage. Convenient payment methods. EFT, BPAY, POSTbillpay and direct debit (see page 9). Online account access. Submit and track your contributions online via the MTAA Super website (see page 8). Support when you need it. You can arrange to meet with a Business Development Manager to discuss your ongoing requirements. Keeping you up to date. We ll let you know of any important changes to superannuation laws that could affect your obligations as an employer via our dedicated employer e-newsletter, Super Torque. Workplace presentations. A Business Development Manager can come to your workplace and offer your employees information on all aspects of superannuation. To organise a presentation at your workplace, simply contact a Business Development Manager. The contact details for a Business Development Manager in your area are outlined on page 4. Seminars. The Fund also conducts regular member seminars across Australia. These are free of charge and open to all members of MTAA Super, their families and friends. Call us. You can call MTAA Super on between 8.00 am and 7.00 pm, Monday to Friday. We look after members Membership of MTAA Super brings with it a range of benefits for your employees. From the youngest apprentice to the almost-retired and actually retired member, we offer services and products appropriate to your employees needs. As an industry super fund, MTAA Super is run only for the benefit of members. Anyone can join MTAA Super, whether they are in the motor trades or not. Our fees and charges are low. You have a choice of seven investment options. We offer affordable insurance cover starting with at least three units of death and total and permanent disablement (TPD) cover that can change with your employees needs. Fee-for-service financial advice is available through Industry Fund Financial Planning and limited personal advice is available at no additional cost from our Financial Education and Advice Team (FEAT). When it comes to retirement, we offer pension products to make the most of super savings. MTAA Super is involved in a range of community engagement initiatives, including readthesigns, which is a joint initiative with Lifeline Australia that promotes helpseeking and suicide prevention. Visit for more information about readthesigns. 6

9 Getting started with MTAA Super How to join MTAA Super Read this handbook and the MTAA Super Member PDS enclosed in your Employer Welcome Kit so that you understand the benefits available to you and your employees. Complete the Employer application form enclosed in your Employer Welcome Kit and send it to: MTAA Super Locked Bag 15 Haymarket NSW 1236 If you have any questions or you need help to get started as an employer-sponsor with MTAA Super, call your local Business Development Manager (you ll find their details on page 4) or contact MTAA Super on Setting up your super contribution returns We aim to make it as easy as possible for you to set up your contribution returns. Make sure you understand your Superannuation Guarantee (SG) obligations. You ll find more information about this on page 12. Nominate the way you want to make contributions in Section C of the Employer application form. You ll find more information about your options on page 8. Make sure you send us the following information for each employee you contribute for: full name date of birth address the date they commenced employment with you their tax file number (TFN). Employers who do not meet their SG obligations each quarter are liable for penalties see pages 13 and 16 for details. You must provide sufficient information about the employees for whom you are making contributions to enable the Fund to correctly allocate those contributions. Please note that if the Fund is unable to allocate any contributions you make on behalf of your employees, those contributions will be returned to you without interest. Any interest earned on the bank account in which unallocated contributions are held is retained by the Trustee for the benefit of members of the Fund. Which forms to send The forms you complete will depend on whether your employees are members of MTAA Super already. Existing employees who are members of MTAA Super. Include their membership number on your Contribution return form (page 22). Existing employees who are not yet members of MTAA Super. Ask them to fill out a Membership application form (from the MTAA Super Member PDS). New employees who are members of MTAA Super. Ask if they are members of MTAA Super, and if so, simply add them and their membership number to your next Contribution return form. New employees who have not completed the Membership application form. You should provide all their details with your next Contribution return form. 7

10 Privacy considerations mean the contact person we have on record as your nominated contact for the Fund is the only person with whom we can discuss contributions made on behalf of your employees. How would you like to submit contributions? MTAA Super offers a number of ways to submit your contributions and simplify your administration. No matter the size of your business, we have an administration option that will suit you. There is no charge to your business for any of these services. Contact us on to find out which option is best for you. Online via SuperSite MTAA Super offers a dedicated online administration solution free of charge for employers, called SuperSite. When you become a participating employer, you will be automatically registered for SuperSite and an authorised person from your business will be given a unique password which allows them to securely manage your contributions in just a few minutes each month. We encourage all employers to use SuperSite, which can simplify your super administration. SuperSite is easy to use and allows you to: Register and keep track of your payments. Select your preferred payment method EFT, BPAY or direct debit (see page 9). View historical contribution records and a full transaction history. Amend your employees records at any time, plus add employees to your list or remove them. Complete contribution returns for different payrolls in your company at the same time. Check and update your company details. An online demonstration of SuperSite can be viewed at Super FileManager If you use an electronic payroll system, our secure online Super FileManager service allows you to upload electronic files generated from your payroll system. Super FileManager is compatible with most of the commonly used electronic payroll systems, including MYOB, Rockfast, Micropay and Attache. If you are not sure, contact MTAA Super to verify that your electronic payroll file is compatible with Super FileManager. Super FileManager validates your file data, ensuring the efficient processing of your employee contributions and improving data integrity. It offers you the ability to carry out a range of operations: Submit contributions by uploading data files containing member contribution information. Receive notifications and updates on the status of your submission. Select your preferred payment method EFT, BPAY or direct debit (see page 9). Assign multiple user access and user responsibilities. Generate employer contribution reports. View your history of submissions. Edit your employer profile. An online demonstration can be viewed at For further information about Super FileManager, please contact MTAA Super on You can register for Super FileManager by completing Section C of the Employer application form or by calling us on

11 Use a clearing-house service MTAA Super accepts contributions from clearing houses. If you need to pay contributions to multiple super funds each month, a clearing house allows you to submit one payment and contribution details for all staff. The clearing house then remits your payment and data electronically to each of the funds as chosen by each employee. There are many clearing houses in Australia to choose from and you should consider the various benefits of each clearing house before deciding which one is right for you. Your current payroll provider may have a clearing-house facility available for your use and you may wish to consider their offering. When a clearing-house facility is used, the Australian Taxation Office determines that, for Superannuation Guarantee (SG) purposes, the contribution is made when the payment or cheque for payment is received at the super fund, not the date it is received by the clearing house. Since the clearing-house facility you elect to use is not provided by the Trustee of MTAA Super, you should consider the disclosure document for the clearing-house facility you are considering, before making a decision about the product. If you have fewer than 20 staff members the Federal Government provides a free clearing-house facility via the Small Business Superannuation Clearing House which is administered by the Department of Human Services. Details of this clearing house are available at How would you like to pay? Electronic funds transfer (EFT). You can transfer contributions electronically from your nominated business bank account directly into the MTAA Super account. BPAY. Once you have submitted your contribution return, make a payment from your financial institution s website or use their telephone banking service. POSTbillpay. Take your contribution return and payment to your local Australia Post branch and pay by cash, cheque or debit card. Payments by credit card cannot be accepted. Please note that this service is only available if you use SuperSite. Direct debit. Once you have registered for this option you simply submit your completed contribution return, and when it has been received the system automatically triggers the requested deduction from your bank account. MTAA Super debits accounts on the 7th, 14th, 21st and 28th of each month. In the case of BPAY and POSTbillpay payments, you should allow at least two working days for the payment to be received. Please note that the Trustee reserves the right to reject any contribution that does not meet the contribution payment standards set out in the relevant legislation. 9

12 Make sure we have your current details To make sure we can process your contributions properly and keep in touch with you and your employees, make sure you let us know your current details. You need to notify us in writing of any changes to the following: your trading name the ownership of the business contact details address, phone, fax and the contact person. Privacy considerations mean that the contact person we have on record as your nominated contact for the Fund is the only person with whom we can discuss contributions made on behalf of your employees. If the contact person changes, let us know so that we can assist you with any future inquiries. You should also let us know of changes to a member s name or home address. You can do this either in writing, or via SuperSite or Super FileManager. Employee tax file numbers If your employee has provided their tax file number to you on or after 1 July 2007, you are required under taxation law to provide the tax file number to their superannuation fund within 14 days of receiving it. If you have any questions please contact us on The cooling-off period After becoming a participating employer in the Fund, you have 14 days during which you can cancel your application for the initial issue of an investment on behalf of your employees, and you have the right to redeem the investment on their behalf, subject to preservation requirements under superannuation law. This cooling-off period starts from either the time you receive confirmation that MTAA Super has accepted your application or five days after the initial investment for an employee is issued, whichever is earlier. Your request to cancel your application must be made in writing, be signed and be received by us within the specified period. Within 1 month of exercising your coolingoff right, you must nominate another complying superannuation fund, retirement savings account or approved deposit fund to which the redeemed investment will be transferred. If you exercise your cooling-off right, the amount redeemed could be less than the amount paid into the Fund. The amount redeemed may be adjusted for applicable tax, investment earnings and reasonable administrative and transaction costs. 10

13 If you have a complaint Motor Trades Association of Australia Superannuation Fund Pty Ltd is committed to handling complaints promptly, fairly and in the strictest confidence. If you have a complaint please raise the matter with a representative of MTAA Super. If you would prefer not to discuss the complaint with an MTAA Super representative, or your complaint is not satisfactorily dealt with, you may direct your complaint to: The Complaints Resolution Officer MTAA Super Locked Bag 15 Haymarket NSW 1236 The Complaints Resolution Officer will investigate your complaint and provide you with a written response. If you do not receive a response to your complaint within 90 days, or if you are not satisfied with the response, you may have the right to take your complaint to the Superannuation Complaints Tribunal. The Superannuation Complaints Tribunal is an independent complaints resolution body which has jurisdiction to deal with most types of superannuation-related complaints that relate to trustee decisions. This service is provided free of charge to you. Superannuation Complaints Tribunal Locked Mail Bag 3060 Melbourne VIC 3001 Telephone (local call cost in Australia) Website If your complaint is outside the jurisdiction of the Superannuation Complaints Tribunal, and you have not received a response to your complaint within 45 days, or you are not satisfied with the response, you may have the right to take your complaint to the Financial Ombudsman Service. This service is provided free of charge to you. Financial Ombudsman Service GPO Box 3 Melbourne VIC 3001 Telephone (local call cost in Australia). Website The Australian Securities and Investments Commission has an infoline, , you can use to make a complaint and obtain information about your rights. 11

14 Your Superannuation Guarantee obligations As an employer, the Superannuation Guarantee (SG) legislation requires you to provide superannuation contributions for your eligible staff. The amount you must contribute is a percentage of their ordinary time earnings and is increasing each year until 2019/20 to a maximum of 12 per cent. See Table below. Year %Rate 2012/ / / / / / / / Ordinary-time earnings are the salary or wages paid to employees for their ordinary hours of work, excluding (among other things) overtime. It includes over-award payments, bonuses, shift allowances, commissions and paid leave. For an explanation of ordinary-time earnings, please contact your local Business Development Manager (see page 4). Alternatively, visit the Australian Taxation Office website, or call the ATO Superannuation Infoline on SG sorted! Four easy steps Step 1 Set up a superannuation account for your employees. You must pay super contributions into a complying super fund or a retirement savings account. MTAA Super is a complying super fund. Please note that if your employees are paid under an award you may also be required to contribute superannuation in accordance with any additional requirements stated in the award. Step 2 Calculate the correct percentage of ordinary-time earnings for each eligible employee which generally means employees who are paid $450 or more in a calendar month. This also applies to employees aged less than 18 years who earn $450 or more before tax in a calendar month and work more than 30 hours in a week. Please note that you should check your industrial award or agreement for any additional obligations in relation to super. Step 3 Pay the amount you have calculated in Step 2 monthly or quarterly. If you decide to make monthly contributions, they are due by the 14th of the following month; for example, the contribution for March is due by 14 April. Quarterly contributions are due by 28 October, 28 January, 28 April and 28 July each year. Under Superannuation Guarantee legislation, contributions must be made at least quarterly. Step 4 If employees are eligible to choose their own fund, provide them with a Standard choice form within 28 days of them commencing work (see page 14 for details about Choice of Fund). 12

15 Extra contributions If you are deducting after-tax super contributions from an employee s salary, the contributions must be sent to the Fund by the 28th day of the following month; for example, if you deduct an amount on 15 April it must be sent to the Fund by 28 May. Significant penalties may apply if you fail to meet these requirements. Penalties for not paying on time If you do not make at least quarterly contributions, you can be fined the Superannuation Guarantee (SG) charge, which is payable to the Australian Taxation Office. On top of the unpaid contributions, it includes an additional administration fee and interest, and is not tax deductible. If you would like more information contact your local Business Development Manager (see page 4), visit the Australian Taxation Office website, or call the ATO Superannuation Infoline on Although MTAA Super may accept late employer contributions, this does not necessarily mean your Superannuation Guarantee obligations have been met. Tax Any tax-related information provided in this handbook is of a general nature and is based on our understanding of the legislation applicable at time of printing. It does not take into account individual circumstances. The laws relating to superannuation, including tax laws, are complex and change from time to time. We recommend that you obtain advice from a qualified adviser. 13

16 Choice of Fund If your employees are eligible to choose a superannuation fund, the Choice of Fund legislation requires employers to nominate a default fund for their employees superannuation payments. The default fund you choose must be a complying superannuation fund and must offer a minimum level of life insurance. If any of your employees are employed under a certain industrial award or agreement, they may not be eligible to choose a superannuation fund. Please check the relevant industrial award or agreement for details. MTAA Super is a complying super fund, and all new members automatically receive the default level of death and TPD insurance cover once the first on-time employer contribution is received (see the MTAA Super Member PDS or the Insurance document located at for more information about how much cover one unit provides). This insurance cover more than meets the minimum requirements of the Choice of Fund legislation. How to nominate MTAA Super as your default fund As an employer, you must nominate a default fund. You can nominate MTAA Super as your default fund by providing the Standard choice form (see page 21) to your employees. Eligible employees can choose their own fund, but if they do not make a choice or their choice cannot be implemented, you can pay Superannuation Guarantee contributions for them into the default fund. Employer obligations under Choice of Fund If your employees are eligible for Choice of Fund you are obliged to do the following: provide any new employee with a Standard choice form within 28 days of them commencing work pay super contributions for your eligible employees by the Superannuation Guarantee cut-off dates. For employees that are yet to complete the Standard choice form, their super contributions must be paid into your default fund start to pay Superannuation Guarantee contributions to an employee s chosen fund within two months of having received from the employee written notification of their chosen fund accept up to one change of fund from an employee every 12 months (if requested). If you do not offer choice to eligible employees penalties may apply. You can reject your employee s choice in a number of situations, including the following: The fund chosen is not an eligible choice fund. Your employee has not provided you with the required details about the chosen fund and how you can pay Superannuation Guarantee contributions to that fund. Your employee has not provided you with a written statement from the trustee of the chosen fund to the effect that the fund is a resident regulated superannuation fund that can accept your Superannuation Guarantee contributions. If the chosen fund is a self-managed superannuation fund, your employee has not provided you with evidence from the Australian Taxation Office that the fund is a regulated superannuation fund. Your employee has chosen another fund during the preceding 12 months. For more information about your obligations under Choice of Fund, please contact your local Business Development Manager (see page 4) or visit the Australian Taxation Office website at Award obligations Employers may have an obligation under an award to pay into a specified fund. You should check any relevant industrial awards or agreements for details. 14

17 Frequently asked questions How do I change my contact details? You can change your details on SuperSite. See page 8 for information about the easy ways to keep up to date with SuperSite. You can also call MTAA Super on (where you can also register for SuperSite), or give your change of details to your local Business Development Manager. Are there tax deductions for employer contributions? Yes. You are able to claim all employer (concessional) contributions made on behalf of employees under age 75 including salary-sacrifice contributions as a tax deduction. From 1 July 2013 you can also claim a tax deduction for Superannuation Guarantee (SG) contributions made on behalf of employees aged over 75. What is salary sacrificing for superannuation purposes? Salary sacrificing is an arrangement between an employer and an employee whereby the employee agrees to sacrifice a portion of their pre-tax salary and create a higher employer super contribution. Salary-sacrifice payments are tax deductible for the employer. MTAA Super supports employers wishing to use salary-sacrifice arrangements with their employees. Please note that employers will need to include additional super contributions, such as salary-sacrifice contributions, as reportable employer superannuation contributions on employees payment summaries. Superannuation Guarantee contributions are not reportable and should not be included in employees payment summaries. Am I required to provide my employee s tax file number (TFN) to MTAA Super? As an employer, you are required to provide an employee s TFN to MTAA Super if it was provided to you on or after 1 July You could face penalties imposed by the Australian Taxation Office if your employee has provided you with their TFN but you have not passed it on to MTAA Super within 14 days. Employees may also be liable to pay additional tax if MTAA Super does not hold a valid TFN for them. MTAA Super may not be able to accept after-tax (non-concessional) contributions (including member contributions remitted to the Fund by an employer from the employee s salary) for an employee without holding a valid TFN. It might also be difficult to locate or amalgamate the superannuation benefits of employees in the future or to pay any benefits they are entitled to. The Fund uses TFNs only for legal purposes, including managing the administration and taxation arrangements of the Fund as permitted by law. These legal purposes and the consequences of MTAA Super not holding a TFN for an employee could change in the future. Otherwise, we treat TFNs as confidential. What should I do if I overpay or underpay a contribution? If you have made an overpayment or underpayment contact us immediately and we will arrange to resolve the situation to the extent permitted under the Fund s Trust Deed and superannuation law. What happens if no employees are entitled to a Superannuation Guarantee contribution during a month? A contribution return must be sent to MTAA Super, regardless of whether any contributions are due. Just return it to MTAA Super with nil on the return and include a brief explanation. If a contribution return is not received, the Fund might conclude that you have missed making a contribution and send you a reminder letter so that you can meet your superannuation obligations. 15

18 What happens if contributions are late? As an employer, you must make your Superannuation Guarantee contributions for your employees on time, in order to meet your legal obligations. If you fail to do this, the Australian Taxation Office can impose penalties. For further information about your Superannuation Guarantee obligations, please contact your local Business Development Manager (see page 4), visit the Australian Taxation Office website, or call the ATO Superannuation Infoline on If your super fund determines that you are behind in making contributions on behalf of your employees, it may take steps to recover the outstanding contributions, as permitted under its Trust Deed. Further, a member s insured benefits are put at risk when contribution payments are late. This is because insurance cover ceases if there is insufficient money in the member s account to pay premiums. If a member dies or becomes totally and permanently disabled while an employer is in arrears, payment of any death or TPD benefit that has lapsed could become the employer s responsibility. Help with super MTAA Super is here to help as much as possible, and your local Business Development Manager can visit your workplace to answer your questions and provide general advice. We cannot, however, provide personal financial advice or legal advice about your superannuation obligations. If you are having difficulty with your superannuation, a number of organisations and government agencies might be able to help: the Australian Taxation Office the Australian Securities and Investments Commission the Association of Superannuation Funds of Australia independent researchers SuperRatings independent researchers Selecting Super MTAA Super forms checklist Before sending your completed MTAA Super forms, check the following: Direct debit application form 1. If you have opted to make your contribution payments by direct debit, you need to complete the Direct debit application form on page Have you included the name of your bank account, the BSB number and the account number? 3. Have you signed to authorise direct debit payments? Choice of superannuation fund: standard choice form Provide this form to new employees within 28 days of them commencing work. You may photocopy this form. Additional copies of the Standard Choice form are available on the MTAA Super website, Contribution return 1. Have you listed all your employees for whom contributions are to be made and provided their tax file numbers? 2. Have you selected a payment method? 16

19 Direct debit application form This option is available if you use the online services. See page 8 for details. Section A Employer direct debit request Request and authority to debit the account named below to pay MTAA Super. New request Update existing direct debit arrangements Request and authority to debit Family name or company name Given name or company ABN Employer number Requests and authorises MTAA Super Administration (Superpartners Pty Ltd ABN ), the user, (user ID number ), to arrange for any amount (or amount as specified below for members only) MTAA Super Administration may debit or charge you to be debited through the Bulk Electronic Clearing System from an account held at the financial institution identified below, subject to the terms and conditions of the Direct Debit Request Service Agreement (and any further instructions provided below). Name and address of financial institution at which account is held Financial institution Address Suburb State/Territory Postcode Details of account to be debited Name account is held in (for example: Fred Smith or ABC Pty Ltd) BSB number Account number Acknowledgement By signing this direct debit request you acknowledge having read and understood the terms and conditions governing the debit arrangements between you and MTAA Super Administration (Superpartners Pty Ltd, ABN ) as set out in this request and in your Direct Debit Request Service Agreement. Your signature, full name and address Signature Name (in full) Title (if company) Address Date / / State/Territory Postcode Section B Direct debit: for online users only When you submit your contribution return we will advise you of the date on which your account will be debited. The debit will occur on the next processing cycle, which will be up to 14 days after the date of your contribution return. Notes (for administration use only) Admin Use MTAA Super employer number: Send your completed application to MTAA Super, Locked Bag 15, Haymarket NSW

20 Direct Debit Request Service Agreement This service agreement is a National Australia Bank requirement relating to the debiting of your bank account for superannuation contributions. 1.0 Debiting your account 1.1 By signing a direct debit request, you have authorised us to arrange for funds to be debited from your account. You should refer to the direct debit request and this agreement for the terms of the arrangement between us and you. 1.2 We will only arrange for funds to be debited from your account as authorised in the direct debit request. 1.3 If the debit day falls on a day that is not a business day, we may direct your financial institution to debit your account on the following business day. If you are unsure about which day your account has been or will be debited, you should ask your financial institution. 2.0 Changes by us 2.1 We may vary any details of this agreement or a direct debit request at any time by giving you at least fourteen (14) days written notice. 3.0 Changes by you 3.1 Subject to 3.2 and 3.3, you may change the arrangements under a direct debit request by contacting us on If you wish to stop or defer a debit payment you must notify us in writing at least fourteen (14) days before the next debit day. This notice should be given to us in the first instance. 3.3 You may also cancel your authority for us to debit your account at any time by giving us fourteen (14) days notice in writing before the next debit day. This notice should be given to us in the first instance. 4.0 Your obligations 4.1 It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the direct debit request. 4.2 If there are insufficient clear funds in your account to meet a debit payment you: (a) might be charged a fee and/or interest by your financial institution (b) might incur fees or charges imposed or incurred by us (c) must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment. 4.3 You should check your account statement to verify that the amounts debited from your account are correct. 4.4 If National Australia Bank Limited (ABN ) is liable to pay goods and services tax on a supply made by the National in connection with this agreement, you agree to pay the National on demand an amount equal to the consideration payable for the supply multiplied by the prevailing GST rate. 5.0 Dispute 5.1 If you believe there has been an error in debiting your account, you should notify us directly on and confirm with us that notification in writing as soon as possible, so that we can resolve your query quickly. 5.2 If we conclude, as a result of our investigations, that your account has been incorrectly debited, we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted. 5.3 If we conclude, as a result of our investigations, that your account has not been incorrectly debited, we will respond to your query by providing reasons and any evidence for this finding. 5.4 Any queries you might have about an error made in debiting your account should be directed to us in the first instance, so that we can try to resolve the matter between us and you. If we cannot resolve the matter you can still refer it to your financial institution, which will obtain from you details of the disputed transaction and might lodge a claim on your behalf. 6.0 Accounts 6.1 You should check: (a) with your financial institution whether direct debiting is available from your account since direct debiting is not available on all accounts offered by financial institutions (b) that the account details you have provided to us are correct by checking them against a recent account statement (c) with your financial institution before completing the direct debit request if you have any queries about how to complete the direct debit request. 7.0 Confidentiality 7.1 We will keep confidential any information (including your account details) in your direct debit request. We will make reasonable efforts to keep information we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information. 7.2 We will only disclose information we have about you: (a) to the extent specifically required by law or (b) for the purposes of this agreement (including disclosing information in connection with any query or claim). 8.0 Notice 8.1 If you wish to notify us in writing about anything relating to this agreement, you should write to: MTAA Super Administration Locked Bag 15 Haymarket NSW We will notify you by sending a notice in the ordinary post to the address you have given us in the direct debit request. 8.3 Any notice will be deemed to have been received two business days after it is posted. Definitions Account means the account held at your financial institution from which we are authorised to arrange for funds to be debited. Agreement means this Direct Debit Request Service Agreement between you and us. Business day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia. Debit day means the day your payment to us is due. Debit payment means a particular transaction where a debit is made. Direct debit request means the direct debit request between us and you (and includes any Form PD-C approved for use in the transitional period). Us or we means MTAA Super Administration (Superpartners Pty Ltd, ABN ) you have authorised by signing a direct debit request. You or your means the customer who signed the direct debit request. Your financial institution is the financial institution where you hold the account you have authorised us to arrange to debit. Telephone Fax mtaasuper@mtaasuper.com.au Web Postal Address Locked Bag 15, Haymarket NSW 1236 Trustee: Motor Trades Association of Australia Superannuation Fund Pty Ltd ABN AFSL MTAA Superannuation Fund ABN SPIN MTA0100AU An Industry SuperFund 18

21 Choosing a super fund: How to complete your standard choice form Do you need to complete this form? You must complete this form if you are an: employer with employees who are eligible to choose a super fund, or employee who is eligible to choose a super fund Before you complete this form Before you complete your Standard choice form, you should read Super Decisions. This document has been prepared by the Australian Securities and Investment Commission (ASIC) to help you understand more about super and make better super decisions. To obtain a copy visit or phone For more information about choosing a super fund, contact the ATO on between 8am and 6pm Monday to Friday or visit the website How to complete this form: Employees If you are an employee and you are eligible to choose a super fund, your employer must give you this form to complete after they have completed Section B. You should complete Section A and return the form back to your employer. Question 1: Choice of superannuation fund Complete this question by placing an x in one of the boxes Option 1: Stay with your employer s super fund If you don t make a choice, your employer s super contributions will be paid into a fund chosen by your employer. You do not need to complete Section A for this option. Your employer is not liable for the performance of the super fund you choose or the employer fund they choose on your behalf. Do not seek financial advice from your employer unless they are licensed to provide it. You can choose a different fund later if you like. Option 2: Choose your own super fund You can choose the super fund you want your employer super contributions paid to. Any money you have in existing funds will remain there unless you transfer it (or rollover) to another fund. Check the impact of any exit fees, or benefits you may lose, before leaving the fund. Your employer cannot do this for you. Your employer is only required to accept one Standard choice form from you every 12 months. Question 2: Your details Provide your personal details If you quote your tax file number (TFN) to your employer for super purposes, they must provide it to the super fund they pay your super to. Providing your TFN means: your super fund will, subject to its rules, be able to accept all contributions for you the tax on contributions your fund receives for you will not increase other than the tax that may ordinarily apply, no additional tax will be deducted when you start drawing down your super benefits, and it is easier to keep track of different super accounts in your name so you receive all your super when you retire You are not legally required to quote your TFN but if you do not quote it, your contributions may be taxed at a higher rate. Question 3: Details of my chosen superannuation fund Provide details of your chosen super fund Question 4: Appropriate documentation Complete by placing an x in the box and including a copy of the appropriate documentation listed in the Standard choice form. How to complete this form: Employers You must complete Section B of the form before you give it to your eligible employee. Question 5: Your details Provide your details Question 6: Your employer nominated superannuation fund If you wish to choose MTAA Super as your nominated employer (default) fund, the details have already been completed for you. When your employee completes this form and returns it to you, you have two months to start paying contributions to your employee s new fund. If they stay with the fund you have chosen, make sure you pay super contributions for them by the super guarantee quarterly cut-off dates of 28 October, 28 January, 28 April and 28 July. For more information: Australian Taxation Office ASIC s Moneysmart website for financial tips and safety checks Subscribe to What s New at to receive regular updates Phone to ask about choosing a super fund Phone between 8am and 6pm, Monday to Friday to speak to a tax officer. 19

22 Choice of superannuation fund: standard choice form Section A Employee to complete 1. Choice of superannuation fund I request that all my future superannuation contributions be paid to: My employer s superannuation fund named in Section B, question 6 My own choice of superannuation fund 2. Your details Name Employee identification number (if applicable) Tax file number (TFN) / / Make sure your superannuation fund knows your TFN. You can check just by looking at your latest statement from them. It helps you keep track of your money, allows you to pay extra contributions, and makes sure the money gets taxed at the special low rate. It is not an offence to not quote your TFN but if you do not, your contributions may be taxed at a higher rate. 3. Details of my chosen superannuation fund Fund name Fund address Suburb State/Territory Postcode Member No (if applicable) Account name Fund s Australian Business Number (ABN) (if applicable) Superannuation product identification number (if applicable) Day time phone number 4. Appropriate documentation I have attached: a letter from the Trustee stating that this is a complying fund or retirement savings account (RSA) or, for a self-managed superannuation fund, a copy of documentation from the Tax Office confirming the fund is regulated written evidence from the fund stating that they will accept contributions from my employer, and details about how my employer can make contributions to this fund Your employer is not required to accept your choice of fund if you have not provided the appropriate documents. Signature Date / / Section B Employer to complete 5. Your details Business name ABN Signature Date / / 6. Your employer nominated superannuation fund If the employee does not choose a different superannuation fund, superannuation contributions will be paid to the following superannuation fund on behalf of this employee: Fund Name MTAA Superannuation Fund Superannuation product identification number (if applicable) MTA0100AU For the product disclosure statement for this fund (if applicable) phone Fund website For your records This section must be completed when the employee returns the form to you with a completed Section A Date valid choice is accepted / / Date you act on your employee s valid choice / / An Industry SuperFund Do not send a copy of this form to the Australian Tax Office, or to your super fund. You must keep a copy for your own records for a period of five years. 20 When you receive this form and all of the required information from your employee, you have two months to pay contributions to your employee s new fund. If they choose to stay with the fund you have chosen, make contributions as you are required.