Getting FileMaker Server 11 and IIS 7.x to Work with SSL. By Todd Duell

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1 Getting FileMaker Server 11 and IIS 7.x to Work with SSL Enable FileMaker Server to communicate with IIS Server using an SSL certificate. By Todd Duell FileMaker Server 11 installs cleanly with IIS Server 7 and 7.5 on Windows 2008 Server R2. However, if you want to bind your PHP enabled web site to use a SSL certificate everything goes to hell in a handbasket very quickly. IIS crashes, the web publishing engine crashes, uninstalling, reinstalling, and restarting the server do nothing to solve the problem. There s no good procedural documentation available anywhere to really solve the problem. Therefore, this article will provide you with the complete process and answer all your questions, included the extra little gotcha s that will drive you crazy on the Windows platform. Before I start, I will assume that you at least have Windows 2008 Server R2 installed with IIS Server and the default web site running. Next, I will also assume that you installed FileMaker Server 11 with the PHP web publishing engine enabled and the sample database. Once these are installed the rest of this article will provide you with the procedure to get your SSL certificate installed, bound to your web site, FileMaker web publishing engine communicating with IIS Server, and finally some configuration and tuning tips for PHP and IIS that will make your web site run more efficiently. Binding the SSL Certificate The first issue you may run into is actually binding your certificate to your web site. The way the process works is the following: 1. Open IIS Server. 2. Click on the sever in the Connections window. 3. Click Server Certificates in the Security section. 4. Click the link to Create Certificate Request in the Actions window (Figure 1). 5. Follow the Wizard to create the certificate file, also known as Certificate Signing Request (CSR). The certificate creates your public/private key pair that will be used to encrypt and decrypt the secure transactions. a. Organization: Use the business name legally registered for the domain. b. Organizational Unit: Enter the department in your company that will be using the certificate. Todd Duell is the Vice President & CIO of Formulations Pro, Inc and has been creating powerful commercial and custom solutions using FileMaker Pro since He holds an MBA in Technology Management, is a Certified FileMaker Pro Developer, and has been a member of the FileMaker Business Alliance since Todd may be reached at 2010 Formulations Pro, Inc. All rights reserved.

2 Figure 1 Prepare the Certificate Request Create a CSR. c. Common Name: enter the fully qualified domain or URL for which you plan to use for your certificate, such as secure.formulationspro.com. You can also request wildcard domains such as *.formulationspro.com, which will secure all subdomains. However these typically cost more money. Check with your certificate provider for more details. d. Country: Use the 2-letter ISO country code for your country, US for United States of America. e. State/Province: Enter the full name of your state, such as California. f. City/Locality: Enter the full name of the city where you are located, such as San Diego. 6. Click the Next button. 7. In the Cryptographic Service Provider window, select Microsoft RSA Channel Cryptographic Provider with 2048 bit length. 8. Enter the path where you want to save the file (i.e. your desktop or documents folder) and click finish. 9. Send the certificate file to your Certificate Authority (CA). This is the company that will supply you with your SSL Certificate (i.e. VeriSign, Go Daddy, etc). Some providers want you to open the certificate request file and copy/paste the contents into their web form for submission. 10. They will typically send you a file back by . Download the file to your server. Then click the Complete Certificate Request link in the Actions window and follow the wizard to install the certificate. 11. Choose your web site in the Connections window. 12. Click Bindings in the Actions window. Your regular HTTP (Port 80) binding should already be active (Figure 2). 13. Edit the Port 80 binding and change the host name to your actual web site (i.e. formulationspro.com). That will tell IIS to listen to any request using that domain for the web site folder. 14. Now click Add to install the SSL binding. Choose https for the Type and Port 443. You should be able to choose your newly installed certificate from the pop up menu for the binding. 15. Click save when you are done and your web site should now be enabled to use SSL (i.e. https). Page 2

3 2. Uncomment the following line of code (Figure 3): $ FM_CONFIG['curlOptions'] = array(curlopt_ssl_verifypeer => false) You re not quite done yet. You now have to edit your server deployment for the web publishing engine. 3. Open the FileMaker Server Admin console ( Click the link to edit the server deployment. Follow the wizard to install PHP using IIS Server. It will eventually stop when it can t communicate with IIS Server and display the Web Server Test Failed screen (Figure 4). Figure 2 Bindings Bind port 80 and 443 to your web site to enable http and https connections. Re-Configuring FileMaker Server At this point IIS is running like a champ on both http and https if you open the iisstart.htm page in your browser. However, you ll quickly notice that if you try to access your dynamic PHP pages from the database that nothing works and the web publishing engine crashes. Bummer! There is some obscure documentation at FileMaker (Tech Article #7619) to use curl with SSL certificates. Don t worry; you don t really need to know anything about curl for this to work. Perform the following task to enable the curl library: 4. Choose HTTPS for the protocol. 5. Enter the IP address of the host. Don t use localhost. If you are running a single machine, it will run much faster if you use Why? Nobody seems to have a definitive answer why Windows Server 2008 can t differentiate between localhost and considering they are the same thing. Therefore, just do what I tell you to do and not what you want to do! 1. Open the FileMaker-api file located at: /FileMaker Server/Web Publishing/publishingengine/php/FileMaker/conf/filemaker-api Page 3

4 Figure 4 Web Server Manually configure the web server connection settings on FileMaker Server. Figure 3 curl Uncomment the curl option. 6. Enter Port Click the Retry button to re-establish the communication. It should pass at this point. 8. Click the finish button. 9. Restart the server to make sure everything is working together. After restating the server you can use the test page on the FileMaker Server Admin Console to make sure the web publishing engine is working with the sample database installed with FileMaker Server. Otherwise, you can open your browser and test your own web page with your own database. If the connection still does not work you can try uninstalling the web publishing engine from the edit server deployment options. Then re-install it again following the same procedure above. That solves the problem most of the time. If not, your next option is to uninstall IIS Server, uninstall FileMaker Server, re-install everything, and then try again. If THAT still doesn t work, then I m afraid there s something very wrong with your installation and your best bet is to wipe the hard drive and reinstall the OS. That will be a lot faster than trying to Page 4

5 troubleshoot the problem for the next week. I hate to tell you I told you so, but Windows isn t cheaper you should have bought a Mac Server because you would have been up and running by the time you got to this point in the article! The only other issue I ve seen where it was still a problem getting FileMaker Web Publishing Engine to communicate with IIS Server is when an IT person thought it would be a great idea to mix the server environment with Small Business Server and Server 2008 R2. So he put the SBS components on the FileMaker Server so it could communicate with the other servers on the network. This is a super bad idea! SBS steps all over the ports and registry settings that FileMaker Server needs to communicate with IIS Server. Uninstalling SBS doesn t solve the problem either because the registry settings are permanently changed. Uninstalling SBS does not set the registry settings back default, so FileMaker Server is permanently crashed! Word to the wise, DO NOT INSTALL ANY SMALL BUSINESS SERVER COMPONENTS or your server will never work. The only way to fix it is to wipe the hard drive and re-install the operating system. Therefore, it s best to have your server as a stand alone server with just the stock Windows 2008 Server R2 installation. Nothing more. Nothing less. Windows Server 2008 R2 Specific Issues Windows Server 2008 is kind of a pain in the ass (to say it politely) to get running correctly. Pretty much everything is now turned off by default, so it takes a lot of extra configuration with no documentation to really tell you what to do when things don t work. Here s what I ve found that works reasonably well from a FileMaker Server perspective: 1. The operating system firewall blocks every single port by default. That means that you ll need to add exceptions to the firewall and/or turn the firewall completely off, which isn t such a bad idea. It will only be used as a server with limited access by administrators, so your risk of having a problem is fairly small. FileMaker Server needs the following ports open (FileMaker Tech Article # 6427). 80, 5003, 16000, 16001, 16016, 16018, 2399, 16006, 16008, 16010, 16012, 16014, 16004, 50003, 50006, If you are running a single server set up you don t need to specify a hostspec setting in your PHP connection file. If you do, you should use https with the exact IP address of the server followed by port 443. This is the same value that is used in the web server deployment screen that I discussed earlier. For example: Actually, a little known fact is that FileMaker Server assumes the correct localhost connection ( or if no hostspec is defined. Therefore, it s just as well to just leave it out of your connection file in a single machine deployment. 3. PHP uses the C:/Windows/Temp/ folder to store temporary files, session information, etc. However, by default IIS Server no longer has access to this folder thank you Microsoft (no pun intended)! Therefore, you ll have to add the IIS_IUSRS Group with Full Control to the Temp folder (Figure 5). Page 5

6 Figure 5 Temp Folder Add the IIS_IUSRS Group with full control. Honestly, the Temp folder is now locked down? This folder should have the Everyone Group assigned to it with full control. Where does Microsoft expect applications to be able to read with write temporary data if it s locked down? 4. IIS Server doesn t necessarily like PHP, PHP sessions, nor the code for displaying FileMaker field content. So it throws a lot of errors along the way onto your web page with the wonderful generic error Undefined index. The only way that I ve found to stop that is to change the php.ini file by changing the setting for display_errors to off (Figure 6). 5. IIS and PHP performance is tuned to pretty much the minimum performance settings right out of the box. How much RAM you have on your server will dictate how much you can allocate to IIS and PHP. That means that you don t want to set FileMaker Server to hog 100% of the remaining RAM. You want to have additional RAM available for your web server. Figure 6 dsiplay_errors turn to off in the php.ini file. You can improve the performance of PHP by changing a few settings in the php.ini file. I might recommend you at least double the stock settings for the following items: max_execution_time = 30 to 120 (seconds) max_input_time = 60 to 120 (seconds) memory_limit = 8M to 16M (MB) POST_MAX_SIZE = 8M to 16M (MB) Page 6

7 I ve seen significant improvement in overall server response time by changing these settings. You will have to evaluate this in your own environment based on your web site, database design, and user load. On IIS Manager you might also want to consider changing the following settings: Output Caching to at least 16 MB Cached Response Size bytes to bytes 6. The last item that may be of concern for you is how do you redirect users that try to access your site with http when you need them to use https? PHP has some very simple code to redirect the users: the user to the correct https URL. Or make sure all your web page and marketing links to your secure pages use https. Then hope that the users don t type in http on their own or bookmark the wrong URL. Summary For those of you that are struggling with SSL, IIS, and FileMaker Server with your PHP solution I hope that this article brings you welcomed relief. I certainly like the IIS user interface over the manual configuration of Apache. However, you will have some technical challenges to overcome before your secure solution is finally up and running. <? php if($_server['https']!= "on") { header("location:https//". $_SERVER['HTTP_HOST']. $_SERVER["REQUEST_URI"]); exit(); }?> However, IIS does not like header redirects via PHP, so it throws an error. Apparently this is a known issue on the Microsoft support site with no known date of resolution. Therefore, you have exactly two ways to resolve this. First is to enable the setting in IIS Server that requires access to the site only by SSL and change the 500 error page to redirect Page 7

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