ADDENDUM #1 TO RFP #15-574655-cs Enterprise Secure Internet Content Filter Solution and Implementation DATE OF RELEASE OF ADDENDUM #1: 7/14/15 QUESTION 1: Please let us know how much traffic is going through your 10Gbps connection RESPONSE: Typical utilization is ~750Mbps with a peak of ~3 Gbps QUESTION 2: On Deliverable section 1 B you note a 10 Gb/s MM/SR connection, but how much of that 10G pipe are you using? What is your actual throughput? RESPONSE: Typical utilization is ~750Mbps with a peak of ~3 Gbps QUESTION 3: General Question on Deliverable Section 1: Do you have any plans to run the solution inline? RESPONSE: No decision has been made regarding running the solution inline or out of band. Both architectures will be considered. QUESTION 4: General Question on Deliverable Section 1: Do you have plans to decrypt SSL? RESPONSE: Yes. QUESTIONS 5 THROUGH 7 FROM ATTACHMENT 1: QUESTION 5: You do not list current architecture of integrating content filter solution into the UCD network. You only list interface and user count. Can you list the current architecture, make of and model of hardware/software? RESPONSE: The architecture considerations is Cisco ASA 5585 (ASA 9.1(5)) QUESTION 6: Is there a need to design for multiple egress points HA or FA design? Is that being considered? RESPONSE: One egress point with HA is desired. QUESTION 7: Can you provide the current average HTTP and HTTPS utilization for the environment? RESPONSE: Typical http/https utilization is ~550Mbps with a peak of ~2 Gbps.
QUESTION 8: Under Vendor Requirements you list the following: Bidder must also have verifiable in-depth knowledge and experience in integrating the proposed Enterprise Secure Internet Content Filter Solution product with infrastructure technologies including Cisco wired and wireless networks and VPNs, Microsoft Windows, Apple Macintosh, and common mobile clients. The bidder must have full-time resources on staff. How long is that person to be on staff? RESPONSE: Minimum 3 years is preferred. QUESTION 9: Is there a specific deployment method UCDHS prefers? (Explicit with a proxy. PAC File; Transparent/Inline; Virtual Inline using Cisco WCCP) RESPONSE: Transparent/Inline or Virtual Inline using Cisco WCCP are being considered. QUESTION 10: Is there any interest in High Availability, and if so, how does UCDHS plan to do that? RESPONSE: HA is desired. We will rely on the design recommendations of the winning bidder. QUESTION 11: Is this going to be a replacement for an existing system or a new solution? And, if this is a replacement, how many existing policies are on the old system that will need to be migrated to the new system? RESPONSE: This is a new solution. QUESTION 12: Does UCDHS already have a Certificate Authority setup and implemented in their environment? RESPONSE: UCDHS does not use an internal CA. All certificates originate from an external, trusted CA. QUESTION 13: How much web traffic will the solution be intercepting? If UCDHS doesn t have the necessary reporting appliances currently in place, this can usually be obtained from your ISP. RESPONSE: Typical overall utilization is ~750Mbps with a peak of ~3 Gbps. Typical http/https utilization is ~550Mbps with a peak of ~2 Gbps. QUESTION 14: Regarding the mobile client, what type of policy is required: basic/simple filtering, or a more granular approach? RESPONSE: The expectation is that all policies, exceptions, reporting, etc. that apply to the general computer devices will also apply to the mobile devices.
QUESTION 15: Will mobile devices be required to be filter when they aren t on the network (ie: on public wifi)? RESPONSE: Off network compliance is desired. Questions 16 through 21 from Attachment 2, System Integration: QUESTION 16: What version of Epic is supported? What level of exposed API s have been deployed at your organization from Epic? In what application areas? RESPONSE: Integration with Epic is not planned. This questionnaire is a template for all technology reviews. Any QUESTION 17: Is there a specific requirement around integrating Epic's EMR? RESPONSE: Integration with Epic is not planned. This questionnaire is a template for all technology reviews. Any QUESTION 18: Is it safe to assume data type for EMR Integration may be XML or JSON format? Are there requirement to support other data types? What are those data types? RESPONSE: Integration with Epic is not planned. This questionnaire is a template for all technology reviews. Any QUESTION 19: Is there a list of applications, systems, databases for non-emr systems? RESPONSE: Integration with systems not explicitly stated in the RFP is not planned. This questionnaire is a template for all technology reviews. Any QUESTION 20: Do you have any device provisioning system? If so, does system expose api to query device data? Does it have secure interface to query device data? RESPONSE: Please clarify what is meant by device provisioning system. QUESTION 21: What are encryption requirement? Minimum cipher requirement? Minimum key length requirement? Fully encrypted data Or any subset of data? For example, only encrypt data that involves PHI or PII or those mandated by HIPAA compliance?
RESPONSE: The Enterprise Secure Internet Content Filter solution is not planned to perform encryption other than inspecting secure web traffic (e.g., https). This questionnaire is a template for all technology reviews. Any QUESTION 22: (From Attachment 2, Data Mgmt): Is there detail information available on network traffic from internet? Volume, size, frequency, connections, type of traffic (html, audio, video, Instance messaging, xml, json)? RESPONSE: Typical overall utilization is ~750Mbps with a peak of ~3 Gbps. Typical http/https utilization is ~550Mbps with a peak of ~2 Gbps. QUESTIONS 23 & 24 from Attachment 2, Server Technology: QUESTION 23: Is there any preferences for physical vs virtual appliances? If so, any hypervisor preferences, vmware, kvm, powervm, hyper-v etc? RESPONSE: No preference on appliance type, however, any virtual appliance must guarantee no performance degradation compared to a physical appliance. VMWare or Hyper-V are preferred. QUESTION 24: What are all server platform supported currently? Linux, Windows, something else? X86 or X64 or other chips? RESPONSE: Windows and Linux are supported in both 32 and 64 bit chips. QUESTION 25: From Attachment 3, Digital Imaging Technologies: What systems are you current supporting in Radiology, Cardiology, etc.? RESPONSE: Integration with imaging technologies is not planned. This questionnaire is a template for all technology reviews. Any QUESTION 26: From Attachment 3, Clinical Engr. Technologies: What devices are currently used today with Epic and any other clinical information system? Are you using a MDI Vendor (e.g., Capsule) to integrate with Epic or a third party application working in tandem with Epic? RESPONSE: Integration with systems not explicitly stated in the RFP is not planned. This questionnaire is a template for all technology reviews. Any QUESTIONS 27 THROUGH 32 from Attachment 6, Table 2, Question 2 QUESTION 27: What features of Qradar are currently installed? RESPONSE: Please clarify the question and give examples of features.
QUESTION 28: Is there any patch management solution in place? For example, IBM Endpoint Management. RESPONSE: Patch management is not in scope for this RFP. QUESTION 29: Is there a requirement to support traffic originating from trusted partners, suppliers, external vendors? In other words any B2B requirement? RESPONSE: Only egress traffic from the UCDHS internal network is in scope for this RFP. QUESTION 30: Is there a need to expose internal system using API Management solution? Do we need to consider this kind of trusted traffic in our overall security solution? RESPONSE: API integration is not anticipated unless required to accomplish integrations stated in the RFP. QUESTION 31: With regard to questions above, is this traffic flowing thru separate pipe? Isolated? Private VPN? Do we need to consider support for this in our overall security solution? RESPONSE: Only egress traffic from the UCDHS internal network is in scope for this RFP. QUESTION 32: Is there any specific requirement around data retention policies? Any other compliance requirement for data retention besides HIPAA? RESPONSE: Data retention is intended to be handled by the QRadar SIEM; however, if the proposed solution is exclusively internal storage, 3 months of rolling data must be retained at a minimum.