Trust the Connectivity Experts

Trust the Connectivity Experts

Simplified, Proven Connection Management Mobile operators, cable operators, and device OEMs require a dynamic solution to keep subscribers online across every possible combination of WWAN modem, mobile device, and network technology. To meet this critical need, many have turned to QuickLink from Smith Micro for connection management. As revealed by the millions of connection managers (CMs) deployed worldwide, QuickLink is the industry s leading CM platform. QuickLink products deliver a simple, standardized solution for connecting virtually any device to any wireless or wired network. QuickLink enables automated network detection and connection capabilities, so subscribers quickly and easily connect to the fastest, most cost-effective network available. The platform also offers mobile operators the ability to manage network profiles, devices, VPN, and other features. In a fast-moving wireless broadband environment, being first to market is critical. QuickLink allows operators to publish software updates, create customized clients, and provide reports on end user activity and configurations in less time. QuickLink enables rapid deployment of mobile applications and services through a unified brand, acting as a one-stop shop for billing and usage, device activation, prepay, and more. Smith Micro Software 1

Unleash Mobile Hotspot Opportunities With a compelling user experience, connecting to a mobile hotspot can be the first step in introducing subscribers to a host of revenue-generating services. QuickLink helps carriers to: Promote their brand and value-added services through a custom web portal Grow hotspot usage with companion client for Wi-Fi only devices and pay-as-you-go pricing Offer premium features such as on-device activation and the ability to remotely connect to the hotspot in one step Give subscribers complete control of guest access and parental control with an easy-to-use interface that manages permissions and data allowances Streamline Development with Standards-based Connectivity To help you reduce engineering costs and accelerate device launches, QuickLink incorporates the Mobile Broadband Interface Model (MBIM) standard, offering a cost-efficient way to streamline development and gain operational efficiencies with: MBIM class drivers that reduce implementation and support costs of managing multiple hardware platforms and operating systems MBIM SDK with standard APIs for true plug and play functionality Efficient data collection across numerous devices to support M2M environments requiring low latency and high throughput Reduce OPEX with a Unified Experience Maintaining multiple broadband connection interfaces has proven costly for carriers. QuickLink reduces operational expenses with a unified connection experience across device platforms. By providing a consistent interface across mobile hotspots, smartphones, tablets, USBs, and PCs, the QuickLink solution results in: Fewer device testing cycles, accelerating time to market Reduced employee training sessions to support numerous disparate solutions Lowered customer support calls due to poor usability and bill shock Smith Micro Software 2

Enhance the Windows 8 User Experience The Windows 8 interface provides unique functionality for end users, yet may be seen as a potential barrier to many users who are familiar with the traditional Windows UI. QuickLink helps carriers to simplify and enhance Windows 8 connectivity by providing: Carrier-branded connection manager tile and application on the Windows 8 Start screen Seamless billing integration with real-time data and billing notifications Policy management for enterprise customers and MVNO partners to manage broadband connections Mobile hotspot metering to avoid bill shock (hotspot connections appear as free Wi-Fi connections by default) Compatibility with existing connectivity devices, streamlining training and support costs Enable the Enterprise Workforce Enterprise customers are looking for ways to regain control over mobile devices. They also require seamless and secure connectivity. With QuickLink, mobile operators can offer enterprise customers: An innovative client and server mobility solution that combines connectivity features with security, roaming, and mobile VPN support Integration with most third-party VPN solutions and support for a wide variety of authentication protocols Easy customization, over the air configuration, and integrated support services, such as self-diagnostics and policy control for IT Plug and Play The need to install device drivers has given consumers headaches for years. That translates to additional support costs for mobile operators, device manufacturers, and enterprises looking to simplify the mobile broadband experience. QuickLink provides: Everything a user needs to get connected on the device without sacrificing a rich user experience Portability across operating systems and up to 50% faster time to market On-device activation, billing integration, self-care diagnostics, SMS, GPS, carrier branding, and more Smith Micro Software 3

Connection Management Solutions QuickLink Mobile simplifies the way subscribers connect to the internet from mobile devices. It enables users to manage their broadband connections from laptops and tablets using USB modems, dedicated mobile hotspots, and smartphone hotspots. For wireless and cable operators, it reduces support costs while leveraging connections to promote services that enhance the mobile internet experience. QuickLink Zero provides an embedded CM for mobile hotspots and USB modems, allowing operators to deliver a consistent experience to users of new operating systems and devices such as Windows 8 tablets and PCs while maintaining compatibility with older devices and operating systems. QuickLink Hotspot converts Wi-Fi device owners into smartphone hotspot users by enabling flexible pay-as-you-go billing integrations and customizable captive portals to promote the operator brand, up-sell data packages and offer premium services. QuickLink MiTile is designed to support Microsoft s Windows 8 user interface, providing operators with enhanced connectivity features, including: usage metering and billing redirect, roaming indicator, byte counters, and an operator-branded user experience. QuickLink MiTile allows operators to provide the optimal CM for Windows 8 while ensuring functional consistency and compatibility across user interfaces and operating system versions. QuickLink MBIM Middleware accelerates device launches, reduces device install times and provides cross-platform compatibility for manufacturers incorporating the Mobile Broadband Interface Model (MBIM) standard on their mobile devices. QuickLink MBIM supports M2M environments such as fleet management, agricultural sensors, smart grid utilities, and more. Key Features and Benefits Create Subscriber Stickiness: App Extensions SMS, GPS, and branding Customizable UI allows easy integration of apps that resonate with target market Expandable to include data offload, device management, analytics, and more RSS, email, Facebook, Twitter, Groupon, etc. Engage Enterprise Customers: Enterprise-Level Security Support for major VPN vendors allows integrated connectivity and security (Cisco, Juniper, Nortel, Aventail, Checkpoint ) Combined Mobile IP with IPSec for greater level of security and functionality Modular and downloadable clients enable quick customization and shorter time to market One piece of client software to use and maintain Increase Customer Satisfaction: Integrated Plan Management Connection management, data usage, and logging Activation, billing, and prepay integration Integrates with carrier billing systems for realtime usage Reduce Support Costs: Customer Service Apps Diagnostics, troubleshooting, and customer support Single-click diagnostic captures vital information needed by support Remote, over-the-air software updates Unified CM lowers support costs (training, deployment, technical support) Smith Micro Software 4

Why Partner with Smith Micro? A 30-year track record in robust software development and reliable commercial deployments: Over 100 million copies of our connection management software shipped worldwide Billions of voice, text, data and video interactions managed for Mobile Network Operators & Enterprises Integration and certification experience on hundreds of devices, operating systems and networks An extensive software portfolio to create comprehensive, cost-effective solutions for customers: QuickLink applications that help users and devices connect to the mobile internet, easily and reliably, while managing their data usage NetWise Policy-on-Device platform for optimizing wireless connections, engaging mobile users, and improving Quality of Experience over 3G/4G and Wi-Fi networks. CommSuite premium voice, video and messaging applications to capitalize on the proliferation of mobile devices and broadband data services Connect Securely - Anywhere Visit smithmicro.com to learn more. 51 Columbia, Aliso Viejo, CA 92656 USA +1 949 362 5800 www.smithmicro.com NASDAQ: SMSI Copyright 2015 Smith Micro Software, Inc. All rights reserved. CommSuite, QuickLink, NetWise, Visual Voicemail, VIDIO, and the Smith Micro logo are registered or trademarks of Smith Micro Software, Inc. All other trademarks are the property of their respective owners. All specifications, terms and features are subject to change without notice.