Presentation from the 2014 World Water Week in Stockholm www.worldwaterweek.org The Author(s), all rights reserved www.siwi.org
MINISTRY OF LOCAL GOVERNMENT AND HOUSING ACCOUNTABILITY FOR RESULTS REAL TIME MOBILE-TO-WEB MONITORING FOR SUSTAINABILITY Engervell Musonda MIS officer Rural Water Supply and Sanitation Ministry of Local Government and Housing, Zambia
ZAMBIA NATIONAL RURAL WATER SUPPLY AND SANITATION PROGRAMME NRWSSP was launched in 2007 with eight components to achieve MDG targets. 1. Water Supply 8. Advocacy & Comm. 2. Sanitation 7. R&D 3. Policy Development 6. O&M 4. Capacity Development 5. MIS
STATUS OF RURAL WATER SUPPLY AND SANITATION Rural Population ( 000) Rural water use of protected sources Rural sanitation use of improved toilet MDG target, 2015 8,786 75 % 60% MLGH estimate 2014 (sanitation: DHIS2, paper trail); water estimated JMP estimates 2012 (2014 report) 67 % (estimated) 47% 8,179 49% 34% (2013) Universal access to safe water and sanitation in rural areas 2030
GOVERNMENT SUPPORT TO WASH IN RURAL ZAMBIA Institutional (MLGH) Dep. of Housing and Infrastructure Dev. RWSSU with 3 Engineers MER with 2 Officers 1 Engineer per province RWSSU in 92 Districts Partnership with NGOs, INGOs and CPs Water Supply BH drilling BH rehab Spare part shops Tool kits Sanitation and Hygiene Promotion through CLTS Schools, Rural Health Centres Construction of sanitation facilities in schools, Rural Health Centres and Public Institutions Strengthening supply through Sanitation Marketing
RWSS-MER UNIT AT THE MINISTRY Two Monitoring, Evaluation and Reporting (MER) Officers managed by Principal Engineer Support the rollout of MIS Capacity build at National, Provincial and District levels Analysis of data for Government use Design of tools and approaches Support harmonization of M&E tools Production of progress reports
MANAGEMENT INFORMATION SYSTEM Objective: A web based RWSS that will provide real time RWSS information for planning, monitoring and decision making at district, provincial and national levels 28 districts use DHIS2 CLTS RWSS MIS Upscaling to all 92 Districts Inclusion of water supply
DHIS2 OPEN SOURCE SOFTWARE - Developed by University of Oslo - Initially in Zambia used for health data first time used for sanitation data - Automatically aggregates data through the geographic hierarchy - Provides rapid feedback to field staff; identifies slower communities - Has encouraged additional donor support (extension for EU + AfDB funded programmes in additional districts) - A risk of high maintenance cost
DHIS2 Collects Data When Where What Displays Data Charts Pivot Table Maps Outputs Data Direct Interface Automatic Reports Dashboard GIS Data Entry Visualizer
ZAMBIA WASH / CLTS SURVEILLANCE # what Comment 1,000,000 New Users Through DHIS 2 13,000 Villages Reported since September 2013 6 out 10 Provinces Using DHIS2 28 out of 92 Districts Using DHIS2 900 Community Champion Trained in mobile-to-web reporting 360 EHTs At ward level view ODF progress 28 DRWSS Officers Trained and using DHIS2
MOBILE TO WEB SUPPORT & REPORTING Automated feedback on data quality and timing hand ins through SMS Community Champion EHT Ward Meetings Community Champion Ministry of Local Government and Housing National + Provincial RWSS Focal Person D-WASHE Community Champion Community Champion 2 weekly visit Quality Check; Analysis and Use; Feedback on status in areas of responsibility EHT Community Champion Community Champion Hand in report every 10 th Traditional leaders use MIS information for implementation
September-11 September-11 April-12 April-12 October-12 October-12 May-13 May-13 November-13 November-13 June-14 June-14 December-14 December-14 July-15 July-15 January-16 January-16 August-16 August-16 Progress / new users of improved sanitation; target = 3 million 3,500,000 3,000,000 2,500,000 2,000,000 1,500,000 1,000,000 500,000 00 August 2014: > 1,500,000 new users January 2014: > 800,000 new users June 2013: 252,000 new users
WHAT IS MONITORED Topic Indicator Baseline Population Number Households Latrines built before triggering New Users Latrines built after triggering Latrines in use Number of adequate Latrines/ODF Number of adequate latrines Number of latrines with hand washer with soap/ash Quality Check Number of household checked by community champions Number of households verified
COST OF MOBILE-TO-WEB Zambia WASH Surveillance: Percentage Cost by Type (est.) Software Development 2.56% Hardware (phones, etc.) 0.19% System Maintenance 8.14% Talk Time 0.13% SOFTWARE DEVELOPMENT HARDWARE (PHONES, ETC.) SYSTEM MAINTENANCE Government Capacity Building 88.98% TALK TIME GOVERNMENT CAPACITY BUILDING
MER FOR ACCOUNTABILITY Input to informed responses to program needs on Grassroots, Local, Traditional Leaders, District, Provincial and National Level, i.e. Policy Making Input to work at Ministries D-WASHE: Quarterly Work Plans & Annual Plans Feedback on performance down to village level Traditional leaders as key stakeholders to use information on village level
MER FOR ACCOUNTABILITY II Motivation within the programme Presentation of numbers in quarterly Newsletter to all districts Recognition: performance comparison in districts Show to data collectors and quality assurers that data is being used produce better data Possibility to hold staff on different levels responsible for performance ODF reporting Incentives for Champions based on ODF ODF Celebrations for motivation
MER FOR ACCOUNTABILITY III Harmonization of partner actions sharing information Informed citizen public online information hub planned Donor reporting Justification of budget spent Opportunities for new funding
SANITATION IN RURAL ZAMBIA IS POSSIBLE!!! WITH CLEAN & SAFE WATER COMES IMPROVED HEALTH, A STEP TOWARDS BUILDING A STRONG NATION