International report prepared by TNS NIPO on behalf of ING

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International report prepared by TNS NIPO on behalf of ING 0

Overview of results of ING International Survey on Pensions and Long Term Savings - 2012 12 countries are compared in this report. This report also presents graphs reflecting the perception and attitudes of the European consumer towards pensions and longterm savings. 1,000 respondents in each country received a questionnaire. The survey was conducted by TNS NIPO between 18 May and 6 July 1

Executive Summary The ING International Survey on Pensions and Long Term Savings shows the following main conclusions: 1. Europe s long term savings is in a relatively healthy state, with 64% of respondents saying they have investments or money saved to meet long term goals other than retirement. There is a warning on the horizon, however, with almost the same number expecting as not expecting to have spare money in the next three months to add to these long term savings. - In every country other than Turkey, more respondents said their financial position had deteriorated over the past three months than said their position had improved, giving a negative net percent score (calculated by subtracting the yes answers from the no answers). - There was widespread caution about investing with a negative net percent score for the average European when asked if it was a good time to buy risky assets and less risky assets. 2. The picture for pensions is less encouraging. Less than half (42%) of respondents in Europe have a non-compulsory pension and women and young people appear to be particularly vulnerable. - In every country other than Austria and the Netherlands, there is significant worry about not having enough money to retire, reflected by the negative net percent score for this question. - Fear about having enough money to retire is the most pronounced in Euro crisis hotspots Italy and Spain. - The penetration of non-compulsory government pensions is lower among women in Europe than men and more women worry about having enough money to retire. - The vulnerability of young people is indicated by the expectations of later retirement, the expectation that their standard of living in retirement is not expected to be the same as that enjoyed by current retirees, and their relatively low uptake of non-compulsory pension funds. 3. The financial comfort of those already retired varies greatly between the countries surveyed. There are some intriguing results here, with Turkey very optimistic despite current retirees being the least comfortable. In Spain, retirees are the most comfortable yet Spanish yet to retire are among the most fearful about the future, perhaps illustrating an intergenerational challenge (also indicated by results for several other countries). - Ian Bright, ING senior economist 2

Infographic: Will we ever be able to retire? See the full infographic at www.ezonomics.com/iis or contact us for a copy 3

Long term savings in a relatively healthy state in Europe Nearly two thirds (64%) of respondents indicate that they have long term savings. Percentages of respondents who save are in a range of 5 to 8, with Luxembourgers (82%) the most likely to have long term savings. Do you have long term savings? 10 9 8 7 6 5 4 3 Do you have long term savings, investments or money saved to meet long term goals other than retirement? (Please do not consider any money you have saved for pensions or retirement funding.) Yes 4

Spare money expectations a warning on the horizon There are major differences across countries in the degree to which people think they will have money to spare in the next three months. Overall, 48% of all respondents think they will have some money left over for saving, investing or extra spending but 45% think they will not have any spare money. 4 Net percent (yes minus no) of those who expect in the next three months they will have spare money 3 - - -3 Net percent Do you expect in the next three months that you will have money to spare which you can use to save, to invest or use for extra spending? 5

Caution on investing outlook for both risky and less risky assets The current time is not considered to be a favorable investment period with regard to either risky or less risky assets. Only Turkey presents a different picture. Respondents in Turkey are more likely to consider this a favorable rather than an unfavorable period in terms of risky as well as less risky assets. 3 - - -3-4 -5-6 Net percent(yes minus no) who think it is a good time to invest in less risky assets such as bonds and risky assets such as shares Net percent risky assets Net percent less risky assets When it comes to investing in more risky assets and products such as shares, do you think the present time is: When it comes to investing in less risky assets such as bonds, do you think the present time is: A very good time A very bad time 6

Financial situation deteriorated, further difficulties ahead The majority of respondents report that their financial situation has deteriorated over the past three months. Respondents from Spain and Italy report the largest deterioration. Expectations for household finances in the next three months are more positive. Nevertheless, most respondents think that they will be worse off. As the only country with a positive net score on both measures, Turkey is the exception. 3 - - -3-4 -5-6 Net percent (yes minus no) who think their financial situation has improved over the past three months and those who think their financial position will improve over the next three months Net percent improvement last three months Net percent improvement next three months Do you think that in the next three months the financial situation of your household will: Improve greatly Deteriorate greatly Do you think that in the past three months the financial situation of your household has: Improved greatly Deteriorated greatly 7

Saving for retirement strong in North West Europe but weaker elsewhere Less than half (42%) of respondents who have not yet retired have pension savings outside compulsory government schemes. The highest percentage of respondents with pension savings is in the Netherlands. Italy and Spain have the lowest percentage of respondents saving for retirement. 10 9 8 7 6 5 4 3 Do you have a pension fund? Ignore any pension savings that are part of a compulsory government scheme and any state pension that you may receive in the future. Think only about the any extra money that is put into a pension fund by you or by an employer above the compulsory amount required by the government. Do you have a pension fund as described above? Yes 8

Widespread worry about having enough money to retire On average, respondents throughout Europe who have not yet retired are worried about whether they will have enough money to retire. Worries are most pronounced in Spain and Italy. Austria and the Netherlands are the only countries where more people who are not worried outnumber people who are worried. 6 Net percent (worried minus not worried) who worry that they will not have enough money to retire 5 4 3 - Do you worry about whether you will have enough money to retire? Net percent 9

Financial crisis causes later retirement expectations in many countries; Germany and Luxembourg least affected A net percent of about a third of all people expect to retire at a later age due to the financial crisis. Particularly in the Netherlands and Italy, many people had to adjust their expectations. 7 Net percent who say that they have increased the age at which they expect to retire because of the financial crisis 6 5 4 3 Net percent - yes, later Since the global financial crisis in 2008\2009, have you revised the age at which you expect to retire? 10

Retirement age going up; 65 now most common retirement age The average age at which future retirees expect to retire is higher than the average age at which the survey s current retirees stopped work. This indicates the retirement age is going up. Most respondents expect to retire around their 65th birthday with a significant pick up at 67 and 70 years. Most current retirees in the survey retired by 60. 25% Age at which respondents expect to retire compared to the age of respondents who have actually retired 15% 5% 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 Expected age Already retired At what age do you expect to retire? / At what age did you retire? 11

Future retirees not expected to enjoy same standard of living in retirement The majority both of those who have already retired and those who have not yet retired think that future pensioners will not have the same standard of living as those who have already retired. The variations in the standard of living are greatest in Spain and Turkey. Only Austrians think that future pensioners will be better off than current pensioners. 10 9 8 7 6 5 4 3 Percent who think those who will retire in the future will have a lower standard of living than those who have already retired Do you think that people who have not yet retired will have the same standard of living secured by their income and financial position in retirement as you and others who have already retired? Do you think those who will retire in the future will have the same standard of living as those who have already retired? 12

Financial comfort of those who have already retired varies widely There is a great deal of variation between countries with regard to the degree to which people consider that they have sufficient financial resources for their retirement. Pensioners in Spain feel most comfortable with their pension income. This is of particular note because slide 9 shows Spain also has the most pronounced worry among workers about whether they will have enough money to retire. 5 4 3 - - -3-4 -5 Net comfort (comfortable minus uncomfortable) with income in retirement (of those actually retired) Net percent Is your income and financial position sufficient to meet your needs in retirement? 13

Income replacement in retirement connected to comfort in retirement Respondents who had already retired were asked how much of their income earned in the last five years when they were working they now receive (the replacement rate). Replacement rates are lowest in Turkey, the United Kingdom and Italy and highest in Spain, Luxembourg and Austria. There seems to be a link between high replacement rates and comfort in retirement (see slide 13). 10 9 8 7 6 5 4 3 Income replacement in retirement < and 4 4 and 6 6 and 8 >8 Approximately how much of the income you earned in the last five years when you were working are you now getting in retirement? 14

Contact list Country Contact Name Contact Phone Contact Email Pia Kain +43 1 68000 50181 pia.kain@ing-diba.at Liesbeth Van De Craen +32 25476490 liesbeth.van-de-craen@ing.be Maire Ginhoux +33 607566202 maire.ginhoux@ingdirect.fr Patrick Herwarth von Bittenfeld +49 692722266886 P.HerwarthvonBittenfeld@ing-diba.de Elisa Pavan +39 0255226563 Elisa.Pavan@ingdirect.it Ananda Kautz +352 44 99 9259 ananda.kautz@ing.lu Ian Bright +44 2077676656 Ian.Bright@uk.ing.com Ewa Szerszen +48 228204117 Ewa.Szerszen@ingbank.pl Patricia Leiva Asenjo +34 916349244 patricia.leiva@ingdirect.es Buket Okumus +90 212 335 1066 buket.okumus@ingbank.com.tr Martin Rutland +44 1189381800 Martin.Rutland@ingdirect.co.uk Ian Bright (Economist) +44 2077676656 Ian.Bright@uk.ing.com Ana Oglindoiu +4021 4028580 ana.oglindoiu@ing.ro Robbert Keller +31 20 5225 963 robbert.keller@tns-nipo.com 15

Disclaimer The opinions expressed in this publication are based on information gathered by ING and on sources that ING deems reliable. This data has been processed with care in our analyses. Neither ING nor employees of the bank can be held liable for any inaccuracies in this publication. No rights can be derived from the information given. ING accepts no liability whatsoever for the content of the publication or for information offered on or via the sites. Authors rights and data protection rights apply to this publication. Nothing in this publication may be reproduced, distributed or published without explicit mention of ING as the source of this information. The user of this information is obliged to abide by ING s instructions relating to the use of this information. Dutch law applies. 16