Comprehensive Asset Management fmxpert allows you to maintain detailed information for each and every asset at any one of facilities, including: asset location serial number, model and expected life in years warranty and registration information manufacturer, supplier, installer and service provider details pricing information: purchase price, replacement price, depreciation and current value individual components (which may have additional maintenance requirements) In addition, fmxpert can be used to: periodically measure and record (user-defined) performance indicators for an asset. fmxpert charts the asset's performance on the indicators over time. Automatically record a maintenance history (scheduled and breakdown repair) Automatically record a condition history Use this information: View condition history for assets. for replacement planning - review performance and efficiency charts, expected life of asset and asset condition history for audits and inspections - have complete asset maintenance and performance histories on hand to review and manage asset costs, performance and efficiencies
Asset Types and Essential Safety Measures Compliance fmxpert can help you to maintain your assets to Australian Standards. Each of the default Asset Types within fmxpert include the necessary checks to meet your compliance to Essential Safety Measures You can also: Define your own checks to set your own standard of maintenance Create unique asset types to cater for your business needs. Detailed checklist also provide your organisation with specifications for tendering, and allow you to audit contractors to ensure that they are performing the required inspections and testing Scheduling fmxpert's scheduling feature lets you streamline routine maintenance and to ensure you can timetable for improvements to address the issues you have identified: plan and schedule regular maintenance review maintenance costs over a year create work orders directly from the schedule
Service Provider and Contract Management Manage maintenance and support all your contracts within fmxpert - a centralised storage location for all your contract information. You can: Manage client and service provider contracts, and allow clients to log on to your web site to check the status of their jobs. track contract details, including: contract dates, costs, work type and rates, schedules and assets covered by the contract store and retrieve contract -related documents instantly review job and invoice histories Contractor Insurances/Authorisation Checks fmxpert has the ability to track insurance policies for your contractors. This includes Companies providing insurance Start and End Dates Amounts Police Checks fmxpert provides Auto Alerts ahead of time so you can ensure that contractors have current insurance policies and authorisation checks if they are to be working on your sites.
Web Interface fmxpert s Web interfaces allow both job controllers and service providers to have secure direct access to the fmxpert database from a web browser Use the fmxpert Web Interfaces: to control and manage jobs remotely to access documents via the internet to allow service providers to report on job details via handheld devices.
fixit fmxpert s simple work request form, fixit allows staff to use the internet to request work and notify maintenance staff of problems, without the need for secure access. The details are automatically recorded into the fmxpert database, and the user who entered the request is kept informed of Job Status at each step of the way. This is ideal for incident, defect reporting by general staff.
fmxpert Help Desk work flow and work management Customisable work flow Define custom work flows to track and manage jobs. fmxpert autoprogresses work according to user-defined triggers. In fmxpert, you can : Help Desk define custom work stages define rules to determine when a stage has successfully completed auto-progress jobs to the appropriate stage according to the defined rules. create jobs directly from schedules, projects or on an ad-hoc basis. 'at a glance' view of all jobs, sorted by job status, controller, client or supplier (user-configurable) colour-coding based on status (user-configurable) automatic email notifications (user defined) to alert interested parties (i.e. job controllers, clients, etc) when a job stage is reached. Emails can be sent to any contact within the system control supplier quoting and approval directly from within fmxpert extensive job reports job performance charts.
Company and Contact management fmxpert allows you to maintain a centralised store of company and contact data. Create a Company record for each entity that you deal with, and define contacts for the company within the record. fmxpert uses company types to identify a company's primary function(s). Each company may be one or more of the following types: Builder, Building Surveyor, Client, Installer, Manufacturer, Owner, Service Provider, Supplier, Tenant, Training Provider, Utility Each company record contains: company contact details company department details (each with their own cost centres) company address details. fmxpert allows you to define multiple addresses per company: a postal address, a head office address or a regional office address. Creating multiple contacts within a company provides you with more flexibility. For example, you can issue a job to a specific technician. For each contact, maintain: contact details a billing contact the work performed by the person a training record company work type details and work rates a company performance chart which is used to supplier and service provider performance Manage multiple contacts per company
Mobile Technology fmxpert s Mobile technology module allows real time access for Property Manager, Maintenance staff and Service Providers from any Aged Facility. This allows you to: Issue jobs to people in the field and have instant notification when the job is accepted. Know the status of jobs and be informed of delays. Automatically generate KPI information against service providers in real time. Sites, buildings and key management Store site details in one location, including: zoning/land title details, purchase and sales costs buildings on the site tenant details site contact list site costs utility companies and contacts lock types and key distribution
Documentation management It s essential that all facilities manage and maintain their documentation in one single location track document location and usage store electronic documents within fmxpert; record change history accepts a wide variety of document types view documents online 24/7 Use the document management feature to enhance your business processes i.e.: as a central storage location for safety documents pertaining to assets attach procedures manuals to maintenance jobs use photographs (image files) files to identify contacts Project management Track every aspect of a project, from conception to completion, within fmxpert. Track major capital works, such as the development of new residence facilities to smaller projects such as furnishing replacements. manage individual project items record material and labour requirements check inventory store all project-related documents with the project cater for project variations
Reporting handle job variations with a minimum of effort. create work orders directly from a project fmxpert have a wide range of inbuilt reports which can output the necessary information to assist you with reporting to the team, to management or to the Government. extensive range of reports batch reporting facility Flexibility and customisation Tailor fmxpert to suit your business needs. Definable lookup tables Customisable 'lookup' tables allow you to define business-specific options for many areas of the system. You can, for example, define options for maintenance standards in the Maintenance Standard lookup table, or define account types in the 'Account' lookup table.