Processo civile telematico «on line civil trial» Giulio Borsari IT Officer Department of Judicial Organization, Personnel and Services
Civil justice in Italy: huge numbers! 140 tribunals 26 Courts of Appeals 1 Supreme Court 465 justice of the peace offices 3.800.000 pending cases 2.800.000 new cases /year
PCT at a glance 200.000 active An e Government plan Supplies on line services to 500.000 External users (lawyers, assistants, citizens and enterprises) Internal users (judges and court clerks) Key features 3.000 15.000 Highest levels of security and confidentiality Adoption of technological standards Openness to the market
Overall architecture PDF+XML Digital signature attachments Encrypted envelope E Justice domain e filing = PEC e filing Certified e mail system judges clerks Court District data center On line services Access point 2 factor authentication Lawyers (other practitioners) Portal Citizens public/private companies
e Filing timeline On a voluntary basis When single courts and bars were ready 2006 2013 2014 2015 30/6 31/12 30/6 Mandatory by law for injunctions + pleadings in new cases (in all tribunals) Mandatory also in all Courts of Appeal Mandatory for allpleadings (in all tribunals)
e Filing numbers From January 2014 596.999 files e filed from 62.000 distinct external users 943.472 files e filed from 3.000 distinct judges Sentences 89.045 10% Minutes of hearing 267.381 28% Injunction s 323.534 34% Decrees 263.511 28%
Communications from Courts 2011 2012 2013 2014 2015 19/11 18/2 15/12 Introduction of certified mail system (PEC) Mandatory by law to send ONLY electronically (via PEC) Mandatory also in criminal cases Over 1 million every month!. 40 million saved per year
Access to registers and files Available in all civil courts More than 4.000.000 daily accesses Also via mobile Apps Data and files available real time
e Payment of court fees In a nutshell: Ministerial Portal creates a unique ID number for the transaction Site of bank trusts Access Point s or Portal s user e Identification Payment is done with any mean accepted by the bank The bank produces a digitally signed single usage receipt for Court In the last 12 months: 15.096 payments (total income 2.836.539)
Return of Investment In only 1 year Return ~ 40 mln saved 30 mln spent On Investment In the last 10 years 10
Key factors Structured data data entry done only once by its producer = time saving in the courts Applications for external users are on the market up to date integrated software = they do it better! No closing time Overcome opening times of courts Lawyers can work from everywhere overcome physical address for service Judges can work from everywhere out of office High level security, reliability and confidentiality no exceptions
Obstacles objectives for the next future Organizational impacts due to heterogeneous practices Aging of court clerks (no turn over since years) cultural barriers Normative adaptations to paper based rules interpretation problems Continuous specialized training and assistance needed High availability requested to systems have become mission critical! 30MB e filing dimension limit (due to PEC)
Lessons learned Keep it simple: 2006 revision to adopt PDF (complexity for XML, encryption, etc left to vendors) Gradual deployment in courts: mandatory when mature Users need certainty High level disaster recovery and monitoring required: under improvement
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