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The Army and Air Force Mutual Aid Association Newsletter March 2011 AAFMAA Member Center New and Improved Register Now If you haven t already, now is the time to register in the AAFMAA Member Center. The newly enhanced Member Center went live 1 February. Improvements include: enhanced security in the Registration and Login sections, make one-time premium or loan payments in the Payment Center, conveniently manage your family and contact information, update your military information including rank changes, select a preference for Annual Insurance Statement delivery (online or mail) This is just Phase I. We will continue to develop more options in the Member Center throughout 2011 to better serve you. Login or register today at https://connect.aafmaa. com or simply click on the Member Center tab from www.aafmaa.com and then select Member Center Login. If you were registered in the previous Member Center before 1 February and have not yet converted your registration to the new site, please update your registration by logging in using your customer/ member number and the password you had previously established. If you have forgotten that password, click on Forgot Password? and we ll email you a temporary one. Inside this Issue 2 Message to Members From Colonel Strines 3 AnnuityLife Start building your nest egg. 4 Get a Quote Online 5 Holiday Photo Contest Winners 6 Making Smart Insurance Decisions Do your homework, first. 7 Long Term Care? Consider your options. 8 Get Next Year s Annual Statement Online

2 AAFMAA Advantage March 2011 General AAFMAA Contacts Toll-free phone: 1-800-522-5221 Local phone: 703-707-4600 Headquarters: AAFMAA 102 Sheridan Avenue Fort Myer, VA 22211-1110 info@aafmaa.com Fax: 703-522-1336 Death Notification: 1-800-522-5221 Insurance Sales Hours of Operation: Monday through Friday, 8:30 a.m. 7:00 p.m. ET Sales Direct toll-free phone: 1-877-398-2263 Fax: Application Processing Hours of Operation: membership@aafmaa.com 1-888-210-8201 (toll-free) Monday through Friday, 8:30 a.m. 4:30 p.m. ET applications@aafmaa.com Policy Services (payments, policy loans, beneficiary changes, LTCSO) Direct toll-free phone: 1-800-336-4538 Hours of Operation: Monday through Friday, 8:30 a.m. 4:30 p.m. ET policyservices@aafmaa.com (death claim processing, vault documents, VA representation, benefits counseling, Family Information Report (FIR)) Dear Fellow AAFMAA Members, I joined AAFMAA in 2001 and am honored to serve as a director on the Membership Committee. In this role, I get to see firsthand just how hard the AAFMAA staff is continually working to keep AAFMAA responsive to its members with every available tool. For example, while some members continue to prefer to conduct their business by phone, others are choosing to do as much of their business online as possible. That s why AAFMAA recently launched an enhanced, secure online Member Center to allow real-time access to insurance policy and personal information. Once registered in the Member Center, you can make payments online, update family and contact information, and select electronic delivery of Annual Insurance Statements. Receiving your Annual Insurance Statement via the Member Center cuts down on paper and, importantly, reduces the cost of printing and mailing over 100,000 statements each year. As a member-owned, mutual association, these cost savings benefit ALL members and ALL insured through AAFMAA. Additionally, AAFMAA s Social Media initiative gives us additional and extremely accessible communication channels Message To Members Elisabeth J. Strines Colonel, US Air Force, Retired Director, Membership Committee Service to our country is the hallmark of every airman and soldier; service to each member is AAFMAA s stalwart commitment with current and potential members. Through Facebook, Twitter and the new AAFMAA Blog, members and nonmembers can research AAFMAA s lowcost life insurance options and unique services, and even connect with each other to share firsthand experiences. So, if you re one of the many twitterers, facebookers or blog followers out there, I encourage you to check out these new venues and help spread the word about the great work our association performs. Service to our country is the hallmark of every airman and soldier; service to each member is AAFMAA s stalwart commitment with world-class insurance, member support, and accessibility. As a director and a member, I am extremely pleased with AAFMAA s efforts to continue to reduce member costs while maintaining and even improving its already superior services to members. Now you have more contact options with the online Member Center, Facebook, Twitter and the AAFMAA Blog, as well as the traditional phone line. It s up to you! Sincerely, Hours of Operation: Address: Monday through Friday, 8:30 a.m. 5:30 p.m. ET MemberServices@ aafmaafinancial.com 1850 Old Reston Avenue Reston, VA 20190 Find us on and follow us on

AAFMAA Advantage March 2011 3 ANNUITY Life Build a Better Nest Egg AAFMAA s ANNUITYLife is an interest-sensitive whole life insurance policy. Established with a single premium payment as low as $8,170. ANNUITY Life provides all of the benefits of AAFMAA s Value-Added Whole Life policy, PLUS the option to annuitize the cash value immediately at policy issue, at a later date, or never. Features include: Call 1-877-398-2263 today for more information and a no-obligation value projection. 100% money back guarantee total premiums paid or cash surrender value, whichever is GREATER! Long Term Care Settlement Option at no cost to you unless you use it 7% crediting rate for 2011, subject to change each year Policy loans up to 75% of the cash value Can be purchased up to age 99 Expedited application with only three simple underwriting questions Since ANNUITYLife is a life insurance policy, the death benefit proceeds go tax-free to your beneficiary when you die. If you decide to annuitize your policy for monthly payout, your policy terminates, and your annuity payments are guaranteed for the rest of your life. If you die before age 100, the present value of the remaining payments is paid to the beneficiary.

4 AAFMAA Advantage March 2011 Budgets are limited. Coverage doesn t need to be. Visit Get a Quote at www.aafmaa.com. It s simple and quick. Four clicks and you get a quote and a comparison to SGLI and VGLI. Try it. See how much you can save. 1. Enter your service and eligibility (Army/Air Force/etc.) 2. Your age 3. Amount of insurance 4. Nicotine use (Yes/No) now you can apply online. If you have questions or need help call our Membership Coordinators for individualized attention. Remember they are not commission based. They will always have YOUR best interest in mind. Call Now: 1-877-398-2263

AAFMAA Advantage March 2011 5 AAFMAA s Holiday Photo Contest Results From 13 Dec 10 through 13 Jan 11, AAFMAA sponsored a photo contest on Facebook. We had great entries and really tough choices. The winner of the contest was AAFMAA Member Jamie Gayton. His military family photo best met the theme of Favorite Military Family Holiday Moment. The competition was close though! Some of the other entries are shown below and all can be viewed in AAFMAA s Facebook Photo Gallery at www.facebook.com/aafmaa. Check them out online and let us know what you think. Contest Winners the Gayton Family! Thanks to all who participated!

6 AAFMAA Advantage March 2011 Make an Educated Decision on Your Military Life Insurance Make it a priority. Get life insurance to protect your family while you re in the military. Choose the right company, product and coverage amount. This is a big decision which impacts your family and may mean the difference between being financially secure or unable to provide the simple necessities. Are there any restrictions within the policy based upon your status in the military? Discuss the options with your spouse and agree on what is best for the family. Don t forget about your policies once they are purchased. Periodically review your coverage to determine if it is still relevant to your needs. Some things to consider when thinking about your life insurance: What do you want this life insurance to provide for your loved ones. Does it need to cover more than just your income? college costs? mortgage payments? child care expenses? Make sure you are getting quotes from a reputable company, preferably one that insures military members. Identify the type of coverage you need before buying what kind, for how much, and for how long. Determine what your budget can afford. Term insurance is typically significantly cheaper than permanent insurance, but only lasts for a defined amount of time. Term insurance is a great, low-cost way for young families on a budget to get a large amount of coverage. Most of all, make sure you know what you are getting when you purchase your policy. Will it cover you if deployed? Are there any restrictions on the amount of coverage available to military members? Will it pay out in the event of a war death? The decisions you make now can have life-changing consequences for your family. Don t rush into it, but don t avoid making the decision either. Your family is counting on you to make the right choices. Every family has different needs. Identify yours and call AAFMAA today at 1-877-398-2263. The decisions you make now about your life insurance can have life-changing consequences for your family.

AAFMAA Advantage March 2011 7 1 2 Are you considering Long Term Care? Do you have an AAFMAA Value-Added Whole Life policy? If you answer yes to either question, CALL AAFMAA NOW at 1-877-398-2263 to learn more about our Long Term Care Settlement Option (LTCSO). The LTCSO is included with ALL AAFMAA Value-Added Whole Life policies at no additional premium charge! If you never use it, you ve paid nothing to have the option. If you do use it, you will pay a small, monthly administrative fee for the duration of the payments. Don t let this opportunity pass you by. Act today. AAFMAA s Long Term Care Settlement Option is: An accelerated payment of the death benefit of an AAFMAA Value- Added policy. 2% of the death benefit amount, up to the amount permitted by the IRS to be tax-exempt, paid out in monthly installments, up to 50 months. You can qualify to use the LTCSO if: You ve been insured by the policy for at least two years You ve attained Social Security Full Retirement Age; and You re chronically ill (and unable to perform at least two daily living activities), or You require substantial supervision to protect yourself from threats to health and safety due to the presence of a cognitive impairment. If you have a policy and think you qualify for LTCSO benefits, contact Policy Services at 1-800-336-4538. To get a Value-Added Whole Life policy that includes LTCSO, call a Membership Coordinator toll-free at 1-877-398-2263 today. Don t let another day pass without acting. Call 1-877-398-2263 Now Premiums are lower the younger and healthier you are!

AAFMAA 102 Sheridan Avenue FT Myer VA 22211-1110 Non-profit org. U.S. Postage PAID Permit No. 665 Arlington, VA New and Improved Member Center Build a Better Nest Egg Holiday Photo Contest Results Save time. Save money. Get next year s Annual Statement Online. Login to the Member Center at www.aafmaa.com. Request your next Annual Statement be delivered online. It saves AAFMAA money. As a memberowned, non-profit Association, that benefits ALL members.