Workforce Utilization in CMS s New Models of Payment and Care



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Workforce Utilization in CMS s New Models of Payment and Care Janet Heinrich, DrPH, RN Tim Day, MSPH 10 th Annual AAMC Workforce Research Conference

Center for Medicare and Medicaid Innovation (CMMI) Created by section 3021 of Affordable Care Act (ACA): to test innovative payment and service delivery models to reduce program expenditures while preserving or enhancing the quality of care furnished to individuals the Secretary may, through rulemaking, expand (including implementation on a nationwide basis) the duration and the scope of a model 1

CMMI Testing Models Across the U.S. 2

Comprehensive Primary Care (CPC) Initiative Multi-payer model convened by CMS 7 selected geographic areas Testing: Enhanced, non-visit based payment Quarterly data feedback Technical assistance for practice transformation 502 practice sites selected primarily based on EHR capabilities and proportion of revenue coming from participating payers 3

CPC Staffing Mostly Traditional at Baseline 100% 90% 21% 20% 15% 5% 5% Physician + at least 1 of the following: Administrative Staff Medical Assistant 80% 70% 60% 50% 40% 30% 20% 10% 0% 7% 13% 14% 33% 17% 23% 19% 20% 18% 18% 22% 15% 16% 40% 13% 26% 8% 13% 2 FTE Physicians 2< FTE 4 Physicians 4< FTE 7 Physicians >7 FTE Physicians Above + NP or PA Above + LPN/LVN Above + RN Above + Care Coordinator/Manager All Other Staff At least 1 of the following: Social Worker Pharmacist Health Educator Nutritionist Community Service Coordinator N=216 N=149 N=92 N=40 4

Care Management in CPC Practices hired 1100 care managers in first year Reported having ~1000 at baseline Personnel Conducting Care Management MA 33% Physicians 33% Dueling care managers Other 5% LPN/LVN 4% RN 15% NPs, PAs 10% 5

State Innovation Models (SIM) Partner with states to develop broad-based State Health Care Innovation Plans Plan, Design, Test and Support of new payment and service and delivery models Utilize the tools and policy levers available to states Engage a broad group of stakeholders in health system transformation 6

Workforce in SIM Several test states integrating new providers, especially to serve populations in remote areas Reviewing state health professions laws and scope of practices Looking at barriers for NPs and PAs as leader of and participant in primary care team Leveraging state licensure renewal process to identify shortages Interest in understanding future demand for physicians, especially in primary care shortage areas 7

Workforce in SIM Planned expansion of telehealth to reach rural and remote areas (ECHO) Expand HIE and electronic health record utilization Expand primary care physician training sites focused on PCMH model/team practice Focus on distribution of workforce 8

Health Care Innovation Awards (HCIA) Awarded 108 projects to broad range of innovators Goal: Identify models that produce better care, better health, and reduced cost through improvement 3 year test period Awards range $1m to $30m Seeks to identify new models of workforce development and deployment and related training 9

Retraining and Redeploying Workforce to Date in HCIA 15% Proportion of Workforce Deployed under HCIA 10% 5% 0% Physicians RN Social Workers Pharmacists NP Behavioral/ Mental Health Worker LPN/LVN 10

Training and Adding New Workforce to Date in HCIA 25% Proportion of Workforce Deployed under HCIA 20% 15% 10% 5% 0% Care Coordination/Manager Community Health Worker IT Technician/Specialist Clinical Support Staff Peer Counselors/Coaches Health Educators Other 11

Elements Most Linked to Cost Outcomes Access and communication Referral tracking Care management Patient self-management support 12

Conclusions Need more time to assess which models work and why, but Already learning lessons about healthcare workforce New payment and care models drive innovation in workforce 13

Closing Use this page for large charts. Thank You! Questions? Janet.Heinrich@cms.hhs.gov 14