Credit Card Processing Through ROI Solutions: Simpler, Secure & More Cost Effective Why Should You Consider this? First, the Rules.. ROI Solutions is Certified PCI DSS Compliant. PCI DSS stands for Payment Card Industry Data Security Standard. It was developed by major credit card companies in late 2004, including VISA, MasterCard, American Express, Discover, JCB to create an additional level of protection for customers by ensuring that merchants meet minimum levels of security when they store, process and transmit cardholder data. Every merchant processing, storing, or transmitting payment card data must be PCI DSS compliant or risk losing their ability to process credit card payments and being audited and/or fined. Merchants and payment card service providers must validate their compliance periodically. This validation gets conducted by auditors - who are the PCI DSS Qualified Security Assessors. The primary goal of an individual with the PCI QSA certification is to perform an assessment of a firm that handles credit card data against the high-level control objectives of the PCI Data Security Standard (PCI DSS). There are different levels of auditing and reporting requirements, but the twelve high-level control objectives, and corresponding sub-requirements, of the PCI Data Security Standard are required to be met either directly or through a compensating control. ROI Solutions is certified PCI DSS Compliant, which means that we conduct our business according to the Payment Card Industry Data Security Standard. All ROI Solutions policies, procedures and technical systems that process cardholder data are validated with the PCI Data Security Standard. The Trusted Commerce seal on our online application indicates that ROI Solutions protects card-holder and order information in accordance with all payment card industry best practices. In addition, ROI has employed the services of TrustWave to continually evaluate our internal processes and security standards. 1
Second, it s Easier & Faster. Let s face it. When a donation made by check comes in to your organization, the routine is pretty simple: those checks are batched and deposited, and the receipt is entered into the database accordingly. Processing credit card gifts can be just as easy. Instead of keying credit card payments into a totally separate system and then re-keying that donation back into ROI, you can do it all in one, safe, secure and easy place. ROI clients can take advantage of a single entry point Credit Card/EFT Terminal. Located right in the batch entry screens you've come to know and love, we provide you input screens to transact your credit cards/eft contributions through Revolution Online. This Terminal processes credit cards (Visa, Master Card, Amex, Discover) and Electronic Funds Transfers (e-checks) directly to your specified bank account(s). It requires set up with one of our partner companies who will provide you with a Merchant Account. Once set up, the rest is...just easy. No more having to key (or upload) this stuff in to separate systems for the transaction and then back into Revolution for receipt processing. Not only is the receipt keyed in at the same time as the credit card, but as soon as you lock your batch, the funds are transmitted to your merchant bank account immediately. In addition, monthly sustaining giving programs are set up and handled automatically for processing each month. Simply determine which day of the month your monthly sustainer 2
are to be charged and Revolution Online takes care of the rest. This also means no more having to wait for a results file for your monthly sustainer donations to be uploaded into the system which can sometimes take days to receive. With Revolution Online, these are transmitted on a scheduled basis so not only is there no upload to be processed manually, the results are posted immediately online. Third, Data Integrity. No more guessing or waiting for credit card receipts to be keyed into your database. It s all one process and the data and information is provided to you directly online and Real-Time. And because of that, everything about the transaction is stored online directly in the record. To view the details behind a payment, click the donation itself and Revolution Online will display the necessary information. 3
If a card fails for any reason, we will display that information to you as well as creating a reversal transaction automatically. This allows you the ability to view declined or failed credit card payments directly and immediately online within a person s record, allowing you the ability to potentially do something about it. Fourth, the Cost-Savings. Some of our other clients are being very strategic in their usage of ROI s credit card processing systems: A client conducting ongoing Sustainer Solicitations/Invites is able to charge the new sustainer s card right away instead of waiting until the next monthly run for credit card processing getting donors into the monthly giving cycle as soon as possible. This has resulted in a huge increase in their monthly giving program on a yearly basis. A client is re-processing recently declined credit card contributions from their monthly sustainer program 7 to 10 days later in an attempt to recoup the contribution. This has resulted in a dramatic increase just from declined credit cards that they were not able to do prior to using ROI Solutions. 4
There is no charge from ROI Solutions for usage of the Revolution Online credit card/eft terminal. If your organization is paying another vendor for the management of your credit card and EFT transactions, you could potentially save money here. Through our agreement with our service providers, ROI has also negotiated a special rate for our clients on Merchant Accounts and Interchange fees that are often times less than what you might be paying your current provider. And because everything is online and Real-Time, funds are able to be recognized by your organization immediately, with no waiting. *Contact your ROI Account Manager for more information or for set-up forms. 5