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2012 Iowa Long-Term Care Insurance Shopper s Guide Compare rates by age and benefits Check companies previous rate increases Create a worksheet to help you compare the plans you like best Iowa Insurance Division

Long-Term Care Insurance Shopper s Guide April 2012 The Iowa Insurance Division is pleased to offer you this guide to Long-Term Care Insurance, which provides cost and rate history information that can be useful if you are shopping for a long-term care insurance policy. This guide does not recommend a particular insurance company or policy. Several factors are part of any decision about the purchase of long-term care insurance, only one of which is price. The Insurance Division can help you understand long-term care insurance issues. Just call our toll-free line at 877-955-1212 and ask to be connected with one of our long-term care specialists to get the answers you need to general questions you may have about such policies. We believe that well-informed consumers make better choices and are more likely to select coverage options that fit their individual needs. Sincerely, Susan E. Voss Iowa Insurance Commissioner

Table of Contents Long-Term Care Insurance Shopper s Guide About this guide... 1-2 Tax benefits Other factors to consider Purchase age and premiums Design your plan Rate quotes...3-8 Comparison worksheet... 10-11 Customer service numbers...12 The plans included in this shopper s guide are examples only. Long-term care plans are not standardized, and not all companies offer every plan we requested. Companies may have similar plans that aren t listed in the examples here. Not all features are listed for each plan in this guide. To learn all of a plan s details, read the outline of coverage for that policy. This list is of companies that have individual long-term care coverage approved for issuance in Iowa. This list may not be all-inclusive because some companies may have chosen not to be included in this guide or some may have been approved since publication. The rates provided in this guide are those submitted as the rates in effect December 1, 2011. April 2012 / Iowa Insurance Division

Chapter 1 About this guide The plans quoted in this shopper s guide are similar, but they aren t identical to each other. Companies were asked to quote a basic plan without optional benefits, such as inflation protection or home health care. It will be important to read an outline of coverage for each policy to determine the specific benefits provided. Tax benefits and Partnership plans Tax-qualified plans Tax-qualified plans allow you to deduct your long-term care insurance premium as a medical expense, and benefits received are income tax free. Iowa Long-Term Care Partnership plans must be tax qualified. The legislation necessary for the sale of partnership plans, designed for asset preservation consistent with the Deficit Reduction Act passed in Iowa in 2009. In most cases the cost for a nontax-qualified plan is the same as a tax-qualified plan, but the plan doesn t have the tax benefits. Other factors to consider Premium rates aren t the only facts to consider when buying insurance or changing insurance companies. You should also consider: Service Some companies sell through local agents and some through direct marketing or group plans. You may want to find out how the company services its policyholders. Licensing Status Call the Customer Assistance Hotline at 877-955-1212 to find out if a company is licensed to do business in Iowa. Financial Stability Financial stability helps ensure a company can pay its claims. IID enforces statutory requirements and monitors the financial stability of companies licensed and operating in the state. You can check a company s financial rating by contacting one of these organizations: Moody s Investor Services 212-553-0377 www.moodys.com Standard & Poor s Insurance Rating Services 212-438-7280 www.standardandpoors.com A.M. Best Co. 800-424-2378 www.ambest.com Rate stability A company s past history of rate increases is very important to consider. The company is required to give the consumer a personal worksheet with this detailed information. Additional resources Senior Health Insurance Information Program (SHIIP) a service of the Iowa Insurance Division. Provides free, confidential and objective long-term care insurance information and one-to-one assistance. Call 1-800-351-4664 for the SHIIP site nearest you or to order SHIIP s Iowa Guide to Long- Term Care Insurance. SHIIP 1-800-351-4664 www.therightcall.iowa.gov Email: shiip@iid.state.ia.us Page 1

Chapter 1: About this guide Purchase age and premiums Use the comparison charts on pages 3 to 8 of this guide, find the approximate premiums for someone your age, then look at the column for the age nearest yours (55, 60, 65, 75, 79). All plans were priced with a daily benefit of $100. The rates shown are annual premium amounts and have been rounded to the nearest dollar. Annual rates may be higher if you pay quarterly or by automatic bank draft. Premiums are subject to change. Design the plan that s right for you Use the comparison shopping list on the next pages to help you make an informed buying decision. Each example plan has a specific elimination period and benefit period. Use the chart below to find examples to fit your needs. The elimination period is the number of days you must pay for care before your benefit begins. Contact us: Iowa Insurance Division Susan E. Voss Insurance Commissioner Consumer Assistance Hotline: 877-955-1212 e-mail: commissioner@iid.iowa.gov Elimination period Benefit period Page Basic tax-qualified plans Example A 20-30 days 3 years 3 Example B 90-100 days 3 years 4 Example C 20-30 days 5 years 5 Example D 90-100 days 5 years 6 Example E 20-30 days lifetime 7 Example F 90-100 days lifetime 8 Web site: www.iid.state.ia.us Office: 330 Maple Street Des Moines, IA 50319 Phone: 515-281-5705 Fax: 515-281-3059 Office hours are 8 a.m. to 4:30 p.m. weekdays Page 2

Example A annual rates Benefit plan design $100 daily benefit 20- to 30-day elimination period (EP) Three-year benefit period Age Company EP 55 60 65 75 79 Policy Form Bankers Life & Casualty Company 30 $856 $1,172 $1,692 $4,072 $5,848 GRN650 Transamerica 30 $479 $663 $98 $2,667 $4,296 ICC10-TLC-3 Genworth 30 $1,258 $1,634 $2,279 $5,888 $7,634 7052 New York Life 30 $822 $1,133 $1,676 $4,428 $6,638 ILTC-5000 Mutual of Omaha 30 $789 $986 $1,454 $4,325 $6,761 LTC09M United of Omaha 30 $805 $1,006 $1,483 $4,411 $6,896 LTC09U MedAmerica 30 $592 $844 $1,259 $3,252 $4,241 SPL2-336-IA Physicians Mutual 30 $784 $1,049 $1,498 $4,178 $566 P146 Massachusetts Mutual Life Ins Co 30 $701 $957 $1,417 $3,937 $5,955 MM500-P-1-IA Country Life Insurance Company 30 $686 $896 $1,364 $3,733 $5,212 LTC-500 * $100,000 Cash Benefit Acccount, $3,000 monthly max Page 3

Example B annual rates Benefit plan design $100 daily benefit 90- to 100-day elimination period (EP) Three-year benefit period Age Company EP 55 60 65 75 79 Policy Form Bankers Life & Casualty Company 90 $732 $1,002 $1,446 $3,480 $4,998 GRN650 Transamerica 90 $408 $564 $840 $2,270 $3,656 ICC10-TLC-3 Genworth 90 $1,067 $1,385 $1,931 $4,990 $6,469 7052 New York Life 90 $563 $776 $1,148 $3,033 $4,645 ILTC-5000 Mutual of Omaha 90 $631 $789 $1,164 $3,460 $5,409 LTC09M United of Omaha 90 $644 $805 $1,187 $3,529 $5,517 LTC09U MedAmerica 90 $515 $734 $1,094 $2,828 $3,688 SPL2-336-IA Physicians Mutual 90 $679 $896 $1,281 $3,571 $4,843 P146 Massachusetts Mutual Life Ins Co 90 $584 $798 $1,180 $3,281 $4,963 MM500-P-1-IA Country Life Insurance Company 90 $586 $766 $1,166 $3,191 $4,454 LTC-500 * $100,000 Cash Benefit Acccount, $3,000 monthly max Page 4

Example C annual rates Benefit plan design $100 daily benefit 20- to 30-day elimination period (EP) Five-year benefit period Age Company EP 55 60 65 75 79 Policy Form Bankers Life & Casualty Company 30 $1,151 $1,587 $2,289 $5,539 $7,975 GRN650 Transamerica 30 $613 $850 $1,265 $3,417 $5,503 ICC10-TLC-3 Genworth 30 $1,566 $2,183 $2,983 $7,641 $9,503 7052 New York Life 20 $1,017 $1,394 $2,052 $5,379 $8,066 ILTC-5000 Mutual of Omaha 30 $1,048 $1,318 $1,961 $5,813 $9,310 LTC09M United of Omaha 30 $1,069 $1,345 $2,000 $5,730 $9,496 LTC09U MedAmerica 30 $849 $1,205 $1,801 $4,699 $6,140 SPL2-336-IA Physicians Mutual 30 $1,002 $1,341 $1,916 $5,342 $7,245 P146 Massachusetts Mutual Life Ins Co 30 $850 $1,160 $1,717 $4,771 $7,217 MM500-P-1-IA Country Life Insurance Company 30 $860 $1,138 $1,754 $4,899 $6,851 LTC-500 * $200,000 Cash Benefit Acccount, $3,000 monthly max Page 5

Example D annual rates Benefit plan design $100 daily benefit 90- to 100-day elimination period (EP) Five-year benefit period Age Company EP 55 60 65 75 79 Policy Form Bankers Life & Casualty Company 90 $984 $1,356 $1,956 $4,734 $6,816 GRN650 Transamerica 90 $522 $723 $1,076 $2,908 $4,683 ICC10-TLC-3 Genworth 90 $1,328 $1,850 $2,528 $6,475 $8,053 7052 New York Life 90 $697 $955 $1,406 $3,684 $5,525 ILTC-5000 Mutual of Omaha 90 $838 $1,055 $1,569 $4,651 $7,448 LTC09M United of Omaha 90 $855 $1,076 $1,600 $4,744 $7,597 LTC09U MedAmerica 90 $738 $1,048 $1,566 $4,086 $5,339 SPL2-336-IA Physicians Mutual 90 $857 $1,146 $1,637 $4,566 $6,192 P146 Massachusetts Mutual Life Ins Co 90 $708 $966 $1,431 $3,976 $6,014 MM500-P-1-IA Country Life Insurance Company 90 $735 $973 $1,499 $4,187 $5,855 LTC-500 * $200,000 Cash Benefit Acccount, $3,000 monthly max Page 6

Example E annual rates Benefit plan design $100 daily benefit 20- to 30-day elimination period (EP) lifetime benefit period Age Company EP 55 60 65 75 79 Policy Form Bankers Life & Casualty Company 30 $1,622 $2,236 $3,209 $7,617 $10,819 GRN650 Transamerica 30 $874 $1,211 $1,810 $4,832 $7,541 ICC10-TLC-3 Genworth 30 $2,560 $3,432 $4,367 $11,328 $14,446 7052 New York Life 20 $1,416 $1,927 $2,812 $7,327 $10,941 ILTC-5000 Mutual of Omaha 30 $1,576 $1,983 $2,970 $8,552 $13,626 LTC09M United of Omaha 30 $1,608 $2,023 $3,030 $8,724 $13,899 LTC09U MedAmerica N/A N/A N/A N/A N/A N/A SPL2-336-IA Physicians Mutual N/A N/A N/A N/A N/A N/A P146 Massachusetts Mutual Life Ins Co 30 $1,338 $1,826 $2,703 $7,513 $11,365 MM500-P-1-IA Country Life Insurance Company 30 $1,142 $1,524 $2,374 $6,845 $9,681 LTC-500 Page 7

Example F annual rates Benefit plan design $100 daily benefit 90- to 100-day elimination period (EP) lifetime benefit period Age Company EP 55 60 65 75 79 Policy Form Bankers Life & Casualty Company 90 $1,410 $1,944 $2,790 $6,624 $9,408 GRN650 Transamerica 90 $744 $1,031 $1,541 $4,112 $6,418 ICC10-TLC-3 Genworth 90 $2,169 $2,909 $3,701 $9,600 $12,242 7052 New York Life 90 $970 $1,320 $1,924 $5,019 $7,494 ILTC-5000 Mutual of Omaha 90 $1,261 $1,587 $2,376 $6,842 $10,901 LTC09M United of Omaha 90 $1,286 $1,618 $2,424 $6,979 $11,119 LTC09U MedAmerica N/A N/A N/A N/A N/A N/A SPL2-336-IA Physicians Mutual N/A N/A N/A N/A N/A N/A P146 Massachusetts Mutual Life Ins Co 90 $1,115 $1,522 $2,253 $6,261 $9,471 MM500-P-1-IA Country Life Insurance Company 90 $976 $1,302 $2,029 $5,850 $8,274 LTC-500 Page 8

Shopping list Comparison worksheet Policy features and benefits Company 1 Company 2 Company 3 Current policy Price: How much would you pay each month or year? Daily benefit limits: How much will the policy pay for each day of care in a nursing home? for home health care? for assisted living? for alternate care? Benefit period: How many years will the policy pay for nursing home care? for home health care? for assisted living? for alternate care? Elimination period: How many days will you wait before the policy starts paying? Lifetime benefits: What is the maximum lifetime benefit for nursing home care? for home health care? for assisted living? for alternate care? What qualifies you for benefits: Doctor s certification? Inability to perform activities of daily living (ADLs)? Cognitive impairment Page 9

Shopping list: Comparison worksheet Policy features and benefits Company 1 Company 2 Company 3 Current policy Inflation protection: How will the benefit keep up with inflation? What will be the daily benefit 10 years from now? Health screening: Can a company reject your application because of poor health? Exclusions: What isn t covered (other than standard exclusions allowed by law)? Miscellaneous benefits: Waiver of premium Nonforfeiture Discount when husband and wife buy together Other The company: How long has it been selling long-term care insurance? Is it licensed to sell in Iowa? Do you know anyone who has long-term care insurance with this company? Page 10

Companies shown are licensed in Iowa as of May 2008 Customer service numbers Company name Customer service number Bankers Life & Casualty Company 800-231-9150 Transamerica Life Insurance Company 817-285-3452 Genworth Life Insurance Company 899-456-7766 New York Life Insurance Company 800-723-5555 Mutual of Omaha Insurance Company 800-775-6000 Allianz Life Insurance Company of North America 800-950-1962 MedAmerica Insurance Company 800-554-0327 Northwestern Long Term Care Insurance Company 877-582-6582 Equitable Life & Casualty Insurance Company 800-352-5170 United of Omaha Life Insurance Company 800-775-6000 Minnesota Life Insurance Company 800-643-5728 Assurity Life Insurance Company 800-276-7619 Berkshire Life Insurance Company of America 800-819-2468 Physicians Mutual Insurance Company 800-228-9100 John Hancock Life Insurance Company 888-877-6075 Massachusetts Mutual Life Insurance Company 800-272-2216 CUNA Mutual Insurance Society 800-356-2644 Page 11

Companies shown in each example throughout this booklet are similar but not identical to each other because long-term care plans aren t standardized. Not all features of each plan are listed in this guide. To learn all of a plan s details, read the outline of coverage for that policy.

Iowa Insurance Division Susan E. Voss Iowa Insurance Commissioner Contact us: Consumer Assistance Hotline: 877-955-1212 E-mail: commissioner@iid.iowa.gov Web site: www.iid.state.ia.us Office: 330 Maple St., Des Moines, IA 50319 Office hours are 8 a.m. to 4:30 p.m. weekdays Phone: 877-955-1212 Fax: 515-281-3059