Course Handbook. BSc (Hons) Social Work

North Campus Course Handbook BSc (Hons) Social Work Faculty of Social Sciences and Humanities For admission to Certificate Level in 2012-2013

Undergraduate Academic Year 2012-2013 Activity Starts Ends Teaching weeks Induction Programme and enrolment 24 September 2012 28 September 2012 Teaching (Autumn Term) 1 October 2012 21 December 2012 Christmas vacation 24 December 2012 4 January 2013 Teaching (Spring term) 7 January 2013 22 March 2013 Examinations 21 January 2013 25 January 2013 Easter vacation 25 March 2013 5 April 2013 Teaching (Summer term) 8 April 2013 24 May 2013 24-30 Examinations 13 May 2013 31 May 2013 29-31 Resit examinations 18 July 2013 2 August 2013 Reassessment Coursework Deadline 1-12 13-23 15 31 July 2013 Undergraduate Term Dates Term Dates Starts Ends Autumn 24 September 2012 21 December 2012 Spring 7 January 2013 22 March 2013 Summer 8 April 2013 7 June 2013 In addition to these fixed dates, please note the following events during the year: April/May Confirmation of modules to be taken in the next academic year. Publication of exam timetable the for May exam period. June/July Publication of module results. Publication of reassessment exam timetable. Continuing students may print off a record of their modules and results from Evision; official certified transcripts available on request from the Undergraduate Offices (fee payable). All students completing their award will be sent official transcripts August Instructions for re-enrolment sent to continuing students September Publication of results of July reassessments or late assessments Exact dates and deadlines available via www.londonmet.ac.uk/coursework-exams

KEY CONTACTS Undergraduate Office: Tower, Room TM1-89; Email: ugoffice.tower@londonmet.ac.uk Faculty Administrative Office: The FSSH faculty office will be temporarily based in BEL1-00, Tower Complex, Green Zone, Holloway Road. Students will be informed when our brand new office space (currently undergoing exciting redevelopment) will be open for business. Course Leader: Edd Carter Course Leader s Office: BEUG-10, Green Zone Main Teaching location: Tower Complex, North Campus, Holloway Road Personal Academic Tutor: All students will be allocated a member of their course s core team by their Course Leader shortly after induction. London Metropolitan University Student Charter This year we are delighted to launch our Student Charter which sets out a number of reciprocal commitments to improve our learning environment and your experience as a student. From US, you can expect... 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. From YOU, we will expect you to... to be part of a real community of learning in London with diverse staff and students collaborating and working in partnership us to be welcoming, open and professional in all our dealings with you trained, creative and engaging teachers 1. engage with the London Met community of learning in a respectful, honest and constructive manner 2. a 30 week long teaching year and an average of 10 to 12 hours class contact time a week (as a full time undergraduate student) in the first 3 weeks of your module, clear explanations of what you have to do and how we will mark your coursework and exams constructive oral or written feedback on your coursework, normally within 15 working days 4. teaching in an interactive way and using contemporary technologies excellent learning resources and high quality facilities and services specialised support to seek placements, internships or voluntary activities clear and readily available complaints and disciplinary procedures advice and support on issues that are affecting you in your studies a safe environment in which energy and other resources are conserved your opinions, on any feedback we ask of you, to be taken seriously access to a wide range of societies, events and sports facilities support with careers advice and employment skills during your studies and beyond 7. be aware of and abide by the University s regulations and codes of conduct be prepared for classes, participate actively and respect the learning rights of other students attend all your classes and to spend 3 hours on studying and preparing for each hour you spend in class understand the objectives and purpose of your coursework and exams and plan your studies accordingly hand in your coursework on time, engage in feedback and incorporate it into your subsequent coursework and exams engage in out-of-class work using our online facilities 3. 5. 6. 8. 9. 10. 11. 12. 13. 14. use a variety of resources available to support your studies be proactive and take advantage of these career development opportunities solve problems informally and locally first before using the formal University procedures be proactive and reasonable in seeking out support when you are in need take responsibility for promoting a safe environment and the conservation of resources tell us how we are doing so we can improve our services for you take part in University life and network with peers 15. continue to engage with us after your studies through our alumni network

CONTENTS UNDERGRADUATE ACADEMIC YEAR 2012-2013 KEY CONTACTS LONDON METROPOLITAN UNIVERSITY STUDENT CHARTER USING YOUR HANDBOOK SECTION 1 WELCOME TO YOUR COURSE AND FACULTY 1.1 Introduction to your Faculty 1.2 Introduction to your Course SECTION 2 UNDERGRADUATE DEGREE COURSES 2.1 Key features of Undergraduate Degree Courses 2.1 Credit for previous learning 2.2 Modules 2.3 Module registration, course planning and approval 2.4 Open Language Programme SECTION 3 BEING A STUDENT 3.1 Induction Programme Checklist 3.2 Your first Term 3.3 Attendance, academic engagement and employment 3.4 Your Timetable 3.5 Studying 3.6 Feedback on your assessments 3.7 Building Careers SECTION 4 COMMUNICATION, INFORMATION AND ADVICE 4.1 Your University IT Account 4.2 Communication 4.3 Your Contact Details 4.4 Evision 4.5 WebLearn Online module resources 4.6 Undergraduate Office 4.7 Academic Support and Personal Academic Tutors (PATs) 4.8 Learning Development support 4.9 Course Leader 4.10 Module Lecturers SECTION 5 YOUR VOICE COUNTS 5.1 StARS 5.2 Course Committees 5.3 Students views on modules and courses 5.4 Students Union SECTION 6 A-Z ESSENTIALS 6.1 Academic Liaison Librarians 6.2 Academic Misconduct 6.3 Academic Regulations 6.4 Assessment Board Appeals 6.5 Communication 6.6 Complaints 6.7 Course Transfers 6.8 Coursework extensions 6.9 Coursework submission 6.10 Criminal Convictions

6.11 6.12 6.13 6.14 6.15 6.16 6.17 6.18 6.19 6.20 6.21 6.22 6.24 6.25 6.26 6.27 6.28 6.29 6.30 6.31 6.32 6.33 6.34 Criteria for Awards Disabilities and Dyslexia Enrolment and Re-enrolment Examination Papers Examination Timetable Evision ICT Services Intermission of Studies Libraries and Special Collections Marking and grades Mitigating Circumstances Mode of Study Progression Publication of Results and Transcripts Reassessment Retaking a module Student Conduct Student and Staff Charters Student Services Terms and Conditions Volunteering WebLearn Online module resources Withdrawal from a module SECTION 7 THE KEY FEATURES OF YOUR COURSE 7.1 Course Specification 7.2 Additional Course Related Information INDEX OF KEY ONLINE INFORMATION

Using Your Handbook Your Course Handbook contains a wealth of information. Some of it will be of more relevance to you later in the course than at the start of your studies. It covers many of the questions you will have about your course and how to locate additional information or advice. For more detailed information you will sometimes need to consult other sources, including: University Student Handbook - for details of important University regulations and procedures. It also provides information on university life and the support services available. The University Student Handbook can be accessed at: www.londonmet.ac.uk/student-handbook Undergraduate Students webpage a comprehensive on-line resource for undergraduate students. Provides information about, course structures, modules and timetables. Please see: www.londonmet.ac.uk/ug-course-information Module Catalogue provides comprehensive details of all modules in the University s undergraduate portfolio. Please see: https://intranet.londonmet.ac.uk/prog-plan/module-catalogue The Course Specification (Section 7.1 of this handbook) defines the key features of your course, its aims, structure and learning outcomes, and identifies all the modules you must study for your award. All undergraduate courses are governed by the University s Academic Regulations www.londonmet.ac.uk/academic-regulations. It is your responsibility to be fully aware of the regulations, which govern your studies as an undergraduate student of the University. We provide guidance on most aspects of the Academic Regulations via our website, including our online Student Handbook; if you are unsure please contact your Undergraduate Office or ask your Personal Academic Tutor. Your course may have some additional course specific regulations or may be governed by a Professional Body. Where relevant, these are included in paragraph 30 of the Course Specification (Section 7.1) of this Handbook. When you join London Metropolitan University as a student, you and the University form a formal relationship and you become a member of our academic community. The terms and conditions given at: www.londonmet.ac.uk/termsandconditions govern the relationship between you the University and it is your responsibility to read and understand this important information. If there are aspects of the terms and conditions you do not understand please contact the University Secretary s Office. Other important policies that may apply during your study at the University can be found at: www.londonmet.ac.uk/universitysecretary You should also note that occasionally, the details in this Handbook, including the Course Specification, may subsequently be amended or revised, in order to improve the Course. We would encourage you to participate as a Student Representative for your year of the course (see Section 5.1). We welcome comments about the course or any suggestions for improvements. We wish you every success in your studies.

SECTION 1 1.1 WELCOME TO YOUR COURSE AND FACULTY Introduction to your Faculty The Faculty offers a comprehensive set of courses across a broad range of disciplines all of which in different ways will provide you with both a critical understanding of the world but also some ideas and examples of how to improve it. An important characteristic of the Faculty is our commitment to working with organisations, professions, communities and agencies outside the University towards are fairer, more just society. CAREERS Whatever your degree course, we will do our best to steer you towards a successful and fulfilling career. Sometimes the profession you ll be entering will be clear from the titles of your degree course. Other courses are more subject specific but all our courses will provide you with a critical education and develop what we call transferrable skills (critical thinking, communication, problem solving and so on) that will enable you to enter a variety of fields in the future. In order to prepare for your career, there are also opportunities on many of our courses for work placements, internships, volunteering and live projects that will allow you to apply the ideas and evaluate the understanding you ve gained on your course and to use your work experience to support your learning. LOCATION What better place than London to study the human condition, social relations, media and culture, inequalities and social and economic change? It s an extraordinarily diverse city in terms of nationalities and religions but one also marked by a pronounced social divide between rich and poor. This combined with the speed and scale of social change makes it a remarkably relevant and stimulating environment to learn. The Faculty itself is based in Islington, one of the most diverse and socially divided of London s boroughs. And one of rapid urban change too. Witness the developments associated with the relocation of arsenal football club just around the corner from where the Faculty is based. What better place to fuel your imagination for a career in creative writing, or act as a launch pad for a career in broadcast or print journalism or in the new media industries? What better place to think about such social problems as homelessness, children and families at risk, youth unemployment, ill health including mental illness, educational disadvantage and crime and have an opportunity to make a difference as a graduate in your chosen profession? RESEARCH Our Teaching is underpinned by some world class research, as judged by the most recent government assessment of research nation wide. We were ranked in the top third of all universities in Media and Communications and Social Policy (including Criminology) and in the top ten in Education and European studies, the latter reflecting our commitment to developing a strong comparative and international dimension in our teaching and research. So, you ll will be taught by staff whose books, articles and reports will appear on your reading lists and who are at the cutting edge in their fields of study. They ll help you to develop skills of observation, enquiry and analysis so that hopefully a number of you will opt to go onto masters and research degrees on graduation and some to a career in research. Whatever your eventual career choice, we will support your learning with excellent teaching, tutorial support provided by the most committed staff and numerous extra curricula activities (social events, seminars, performances, exhibitions, conferences) that will enrich your learning. We do hope that you will take advantage of these and have an enjoyable and successful year. Professor John Gabriel, Dean, Faculty of Social Sciences & Humanities Welcome to the School of Social Professions I am very pleased to welcome you to the School of Social Professions, where your course is based. We are one of three Schools in the Faculty of Social Sciences and Humanities, and we bring together the courses which prepare students for accredited professions, such as being a social worker, a teacher or a youth worker. All our courses share a concern with social development and social justice, and are driven by the need to meet the professional standards of their accrediting bodies, both in terms of the delivery of our courses and in the establishment of professional attitudes in helping you to become a reflective practitioner. The School aims to develop a reputation as the centre for excellence in education, and in research and enterprise for professionals in these social areas,

and as the source of confident and competent graduates who can defend their professional roles robustly. Starting your course with us should be an exciting and enjoyable time, but we know that it can also be a confusing one as you encounter lots of new terminology, ideas and expectations. All my colleagues understand this, and are keen to help you: but we can only do so if you tell us what it is that you need to know! If I could give you one piece of advice at this time, it would be that there are no stupid questions, and that you will get the most out of your time with us if you speak up and seek help whenever you need it. I hope very much that you will enjoy being a student in the School, and I know that when you graduate you will be well prepared to join the profession you have chosen as a result of your studies with us. Dr Sheila Lodge, Associate Dean (Academic Development) and Head of School, Welcome to the School of Social Professions, and specifically to this part of the School, which provides a vibrant mix of programmes at undergraduate and postgraduate levels. These courses have been designed with key stakeholders to provide inter-professional and inter-disciplinary learning and research opportunities, as well as subject expertise. We offer a range of subjects that include: health, including mental health and public health; social work; youth work and youth studies; housing and community development and regeneration. We also work collaboratively with colleagues in Early Years and across other key areas in the Faculty such as Criminology. We are concerned to deliver programmes that reflect our values, including social justice, and are rooted in the real world. Our programmes will enable you to develop as critical and reflective graduates and, for those with professional accreditation, become fit to practise. An exciting aspect of our provision includes our own Refugee Advice and Guidance Unit (RAGU) and we also have a strong international profile of activities including student exchange, innovations and research. This means you will be able to benefit from a rich learning experience drawing on expert researchers, policy makers and practitioners who you will meet during the course of your studies. We hope that as a new member of our School and Faculty you will take full advantage of what s on offer and that you will provide us with your views and feedback in due course. We look forward to helping you realize your goals and aspirations. Jo Skinner Deputy Head of School 1.2 Introduction to your Course Welcome to the BSc Social Work! We are pleased that you have chosen to study with us on this professional course. We are a dedicated team of lecturers with expertise in both adults and children and families social work. In delivering your programme, we work alongside service users and carers and partners from social work agencies, as well as colleagues from other disciplines within the University to bring you an exciting and challenging programme. We hope you enjoy your studies and we will frequently be inviting your feedback to help us to develop and improve the BSc Social Work. London Metropolitan University has many years of experience in offering degree courses in Social Work, and has been accredited by the General Social Care Council (GSCC) as an approved institution to offer this award. The award has been designed in partnership with key stakeholders representing employers and service users who will play an important role in the on-going development of the programme. The programme will offer you professional training to qualify as a social worker and the opportunity to study for an Honours degree at the University. An important aspect of the programme will be its inter-professional curriculum, designed alongside Community Health and Youth Work professionals to reflect practice, and informed by service users' and carers' experiences. Section 7 sets down the key features of your course, including your Course Specification. Your Course Specification may have a work placement as a compulsory element or you may be able to choose it as an optional module. The placements aim to enhance your work based skills and to enable you to bring these reflections productively to bear on your studies.

SECTION 2 2.1 Undergraduate Degree Courses Key features of Undergraduate Degree Courses The University s undergraduate degree courses are part of a common credit accumulation system. Students build up the credits needed for a degree, module by module and must successfully complete the requirements of each level before progressing to the next. Standard modules carry 30 credits and a degree comprises 360 credits. Study can be full time or part time and, for a few courses, evening only. Your degree course is organised into three levels: Level 4 represents the introductory level of your course. It provides a firm foundation for more advanced study of your subject. Guided by your Personal Academic Tutor you also begin a process of personal development planning which will include devising strategies to enable you to reach your academic potential. Level 4 modules are normally studied during the first year of a full time Honours Degree course. Level 5 develops your intellectual and imaginative powers, your understanding, judgement and problem solving skills, as well as your communication skills and a deepening awareness of your subject. It builds on what you have already learned and gives more opportunity to specialise. At this level of the course there is a particular focus on your future employability and on the development of professional practice in your discipline(s), Level 5 modules are normally studied during the second year of a full time Honours degree course. Level 6 is the most advanced undergraduate level. Modules are designed to develop and test independent judgement and critical awareness and to develop an enquiring, analytical and creative approach to learning. You are expected to recognise relationships in what you have learned, to synthesise and integrate information and to view your subject(s) of study in a broader perspective. You carry out individual research projects and activities in preparation for employment or further study on postgraduate or professional courses. As part of the compulsory (core) Project module, you refine your personal development planning activities to aid application for employment or further study. Level 6 modules are normally studied during the third year of a full time Honours degree course. The academic year is split into three terms, with 30 weeks of contact with lecturers. The Autumn term runs from September to December, the Spring term, from January to March and the Summer term from April to June. Full time students normally study 120 credits per year (either four 30 credit modules or three 30 credit modules and two 15 credit modules), while part-time students take up to 90 credits in a year. Your degree contains a number of core modules, which are compulsory. Option modules are designed to provide opportunities for adding breadth and depth and can in some cases, be chosen from a wider list that describes broad based Extension of Knowledge modules or opportunities to acquire language skills through the Open Language Programme. The structure of your modules and which are compulsory/optional is contained in your Course Specification (see Section 7.1). 2.1 Credit for previous learning If you already hold a qualification (for example from another university), that may exempt you from part of your course, you may apply for Accreditation of Prior Certificated Learning (APCL). Similarly, if you have undertaken work, paid or voluntary, that has resulted in learning skills or knowledge equivalent to a module you will be studying, you may apply for Accreditation of Prior Experiential Learning (APEL). Collectively these are known as Accreditation of Prior Learning (APL). If you wish to claim for APL please contact your Undergraduate Office.

2.2 Modules Most first year students will have a programme of modules already registered for the whole year. The structure of your course is printed in this Course Handbook but up to date information about the modules you need to study is best found at: https://intranet.londonmet.ac.uk/prog-plan/module-catalogue You will encounter the following terms as part of choosing modules: Core modules Option modules Pre-requisite You must study these compulsory modules in order to meet the requirements of your award. Whilst at level 4, all the modules are core, levels 5 and 6 have some optionality. Option modules are designed to provide opportunities for breadth (extension of knowledge or a modern language module) and depth (subject specific option module). Extension of Knowledge modules are options from subject areas outside your main subject(s) and you can choose from an approved list of modules offered within and across Faculties. These are modules which normally must be passed/completed before you may proceed to study a subsequent module(s). This is to ensure that you have an appropriate level of knowledge to study the later module(s). You must agree your programme when requested and you cannot re-enrol without confirming your module choices before the start of each year. 2.3 Module registration, course planning and approval If you are studying full time, your programme for your first year (level 4) is already set while part-time students and those entering with credit will have sessions to register modules as part of the Induction Programme. As you progress on your course, you will be able to choose some of your modules. As a new student you will probably have already seen your personal timetable on-line and the structure of classes will be described as part of the Induction Programme, which will include the times and rooms for lectures, seminars and other taught classes. Please get in touch with your Undergraduate Office if you are not sure where you should be going. Before the start of each year, returning students programme plan by confirming any option choices available to them; this is done via your Undergraduate Office and if you need advice or support in planning your programme this will be given, in the first instance, by your Course Administrator in your Undergraduate Office. You may be referred to your Personal Academic Tutor, if required. Once your programme is confirmed an individual personal timetable is generated for you and can be viewed on-line. You can check your list of registered modules, and your results, on line using Evision (Section 4.4 below). You can attend only those modules for which you have registered and if you miss the registration deadline you may not be allowed to register your preferred modules. Once registered, there is a very limited opportunity (i.e. no later than the end of week 2 of the academic year) in which to change, or withdraw from, modules. These rules minimise disruption and aid planning. It is your responsibility to ensure you have an approved programme of study, which, for full time students will, normally consists of 120 credits per year. Part time students study up to 90 credits of modules per year. Further information and a guide to module registration can be found online: www.londonmet.ac.uk/ug-course-information The Module Catalogue gives the full list of modules available: https://intranet.londonmet.ac.uk/prog-plan/module-catalogue/ FURTHER LEARNING OPPORTUNITIES 2.4 Open Language Programme Extension of Knowledge includes Open Language Programme (OLP) modules. They range from complete beginner to graduate level in the following languages: Arabic, French, German, Italian, Japanese, Mandarin Chinese, Spanish and Brazilian Portugese. If your course structure includes option modules and you wish to study

a modern language, you ll need to be assessed and registered at the appropriate level. Please ask your Personal Academic Tutor for advice and visit www.londonmet.ac.uk/depts/hal/olp to view the arrangements for assessments and further information.

SECTION 3 3.1 BEING A STUDENT Induction Programme Checklist Following your Induction Programme and Course Introductory Meetings, you should check that you have received the following: an ID card (including library number and computer network username) a programme of study confirming your registered modules a personal timetable the location of your Undergraduate Office the location of your Faculty Administrative Office the location of your main Learning Centre (Library) and IT facilities the name of your Personal Academic Tutor the name of your Course Leader If you miss your Induction Programme you still need to obtain all of the above items and there will be a Late Induction session for you. Contact your designated Undergraduate Office to ensure that you know what to do and where to go. It is very important that you complete the enrolment process as this is what activates your status as a student and ensures, for example, that you appear on your module class lists. 3.2 Your first Term Classes commence on 1 October 2012 and your timetable will list all the classes that you are required to attend. You will meet the module lecturers, who will often be giving the main lecture for the module, and your module tutors, who will take your group tutorials/seminars/workshops. During the first term you will also meet your Personal Academic Tutor (refer section 4.7). 3.3 Attendance, academic engagement and employment In order to succeed on your course you should attend all classes and attempt all assessments, indeed the University requires this of you. Whilst some absences may be unavoidable you should always let your Module Leader know in advance and you must to catch up on what you have missed. Attendance at classes is recorded and is reviewed on a regular basis. You can view this via your Evision account. If you miss too many classes, your Module Leader can withdraw you from that module. If your attendance is not satisfactory over your whole programme, you may risk having your enrolment terminated. Please note - for international students, the University is required by the UK Border Agency (UKBA) to confirm that you are in regular attendance. Failure to attend classes may lead to the UKBA cancelling your student visa. We recognise that you may need to undertake part-time work, but strongly advise you not to take employment of more than 15 hours a week if you are a full-time student (should you need to take employment of more than 15 hours per week we recommend you register as a part-time student). The University s Employment Service, in Student Services, can help you find a suitable part-time job that can enhance your employability and complement your studies. https://intranet.londonmet.ac.uk/studentservices/careers/ 3.4 Your Timetable The University timetable operates from 9.00 am to 9.00 pm, Monday to Friday Provided that you enrolled at the required time, your timetable will be available on-line and the structure of classes will be explained during your Induction Programme. Your timetable will change each year and will be available after you have re-enrolled. For your personal timetable, visit: www.londonmet.ac.uk/ug-course-information If you do not have a complete timetable please contact your Undergraduate Office without delay.

3.5 Studying Your course will provide opportunities to learn new skills and acquire knowledge in your chosen subject areas. To make the most of the opportunities available, you need to organise and plan your learning to help you manage your time effectively see the guidance provided on the Study Hub website: www.londonmet.ac.uk/studyhub Undertaking academic study at undergraduate level may be new and very different from your previous study experiences. Assessment is a key aspect of this learning. Successful completion of coursework and examinations is crucial to the achievement of an award at the end of your course. There are various types of assessment and modules often involve a combination of examination and coursework or presentation. It is important that you understand clearly the various expectations and deadlines for each item of assessment. Every module has a Module Booklet, which explains how and when you will be assessed. You must attend all timetabled classes and you will also need to study in your own time. You should expect to spend 10 hours per week on each module, making a commitment of approximately 40 hours per week for a fulltime student, which should be planned in your diary. Please be respectful of the learning environment and remember to switch off your mobile phone before entering classes and study areas. Be prepared for lectures and tutorials by doing any reading or exercises in advance. Always make notes. Review these after the class and if there is anything you do not understand, ask your tutor. All tutors have office hours and their contact details are in the Module Booklet. Check assignment deadlines and examination dates, note them carefully in your diary and begin assignments early. You will enjoy researching and planning your work if you allow yourself plenty of time. Make sure that you understand what you need to do and plan how you will tackle it. If anything needs clarification, seek advice from your module lecturer. In summary: plan your learning strategy; allocate enough time; attend all of your module lectures, tutorials and other sessions; start assignments well in advance; seek advice and help when you need it; use the learning resources offered; and, enjoy the learning experience! 3.6 Feedback on your assessments Assessment feedback is a critical part of your learning experience and supports successful achievement on your course. Feedback can be: diagnostic it provides an indicator of your aptitude and preparedness for study and can identify your strengths and areas for improvement. formative it provides you with feedback on progress on your work. The work may or may not contribute to the overall module grade. summative it provides comments in respect of your performance in relation to intended learning outcomes and requirements for a piece of assessment. During your course you will probably receive feedback in a number of ways: in teaching sessions to the whole class or to you individually; orally or in writing; written using a feedback sheet on your work; via WebLearn, the online space for modules; during the module as well as at the end. You are entitled to receive feedback on all assessments, normally within 15 working days of submission. For assignments submitted during the module (where feedback can be delivered within timetabled class sessions) the module team will help you to understand how to improve future submissions. For end of module assignments feedback may be given on-line but you can request a meeting with your module tutors to help you understand why they have awarded the grades you received. All arrangements for coursework and feedback return will normally be stated in module booklets. This should include: due dates for coursework submission;

3.7 dates when coursework feedback will be distributed in class dates when coursework feedback can be collected from the module lecturer or the Undergraduate Office the format by which assessment feedback will be given; the process by which end of module coursework can be collected following the publication of the result concerned. Building Careers Your future employment is important. We prepare you for transition to employment by providing you with opportunities to develop the qualities and skills that employers need, and to train your mind to deal with complex questions. You will have the chance to develop teamwork, communication and presentational skills throughout your course. In your final year you may carry out a problem-solving project. You need to be effective and adaptable in challenging times, so we offer career planning services and lots of opportunities to develop yourself to get on the job ladder. To facilitate this further, our Student Services organise recruitment fairs where you have the opportunity to meet with employers directly. To see more details on how we prepare you for employability visit: www.londonmet.ac.uk/buildingcareers

SECTION 4 4.1 COMMUNICATION, INFORMATION AND ADVICE Your University IT Account You use the same account to access all University IT systems. Your account name is printed at the top of on the ID card that you receive at enrolment and is 7 characters in length (e.g. ABC1234). Your password will be set initially to be your date of birth (DDMMYYYY) so you should change to something secure when you first log in. You can change your password and set details for resetting your password at: http://my.londonmet.ac.uk 4.2 Communication We do our best to keep you informed of what you need to know at all times. We use the Web to provide much of the information you need so it is essential to familiarise yourself with the University website. At other times we will use email to contact you so it is essential that you check your University email on a regular basis. 4.3 Your Contact Details The University will contact you by letter, phone, or email, perhaps to arrange a meeting, to provide you with information, or to respond to a query. It is therefore essential that you keep your contact details up to date on your student Evision account. Increasingly, we use email to communicate and keep you informed. You will also have been allocated a University email address, which is your 7 character account (see 4.1 above) e.g. ABC1234@my.londonmet.ac.uk. Even if you already have an email account that you will continue to use you should regularly check your London Met account or set up an auto forward, as important messages will be sent to your University email address. 4.4 Evision Evision is the University s online facility that allows you to access your personal student record, and is where you print your coursework submission sheets and other forms that you may need. You also re-enrol via Evision and view information showing your attendance at classes. You can view your: Personal and contact details (can be updated online) Registered modules Enrolment and progression Details of your Personal Academic Tutor Tuition fee details Record of coursework deadlines and submissions Mitigating Circumstances and appeals decisions Module results (available from notified date of publication) Details of final award For more information please check: www.londonmet.ac.uk/evision 4.5 WebLearn Online module resources WebLearn provides online support for your modules, enabling you to communicate with your tutor and other students. Course materials, information and assessments are available on WebLearn as well as study programmes materials and such as Writing and Communicating at University. WebLearn requires your user name and password and can be accessed at: www.londonmet.ac.uk/weblearn 4.6 Undergraduate Office All students are allocated to an Undergraduate Office and a Personal Academic Tutor. During your Induction Programme, you will be informed of the location of your Undergraduate Office for your course (this information is also detailed on your offer letter) and the member of teaching staff who is to be your Personal Academic Tutor (PAT).

The Undergraduate Office is the key administrative service to support you in your studies throughout your time at the University. It will be here that you go with timetable queries, to plan your modules, to hand in your coursework, to collect letters you may need, and to ask any questions about your studies. Even if it is not the office you need, the staff will be able to direct you to the right office or service. You should also contact your Undergraduate Office in relation to the following issues: Queries about your enrolment status, the fees that you have been charged or if you have not received your student loan; Module Registration and queries about your timetable or the requirements for your course; If your ID card is not working or, or if it has been lost or stolen; The results for your modules, including result queries, claims for mitigating circumstances, appeals, and advice about examination arrangements; Advice on claiming credit for previous study or experience; Applications to the Access to Learning Fund and information about University bursaries (a bursary is a grant made to full-time students by the University that does not have to be repaid); Obtain standard letters and council tax exemption certificates; Visa extension letters for international students; Advice on the consequences of transferring, intermitting or withdrawing from your course. Each group of courses has a Course Administrator and you will become familiar with them throughout your time at the University. Your Undergraduate Office will also contact you if you are missing classes or not submitting work on time. The offices are open throughout the academic year but can also be contacted by phone or email see www.londonmet.ac.uk/registry When contacting your Undergraduate Office, please always quote your student number as it enables staff to access your information quickly and so respond to your query. 4.7 Academic Support and Personal Academic Tutors (PATs) As part of our absolute commitment to student experience and achievement, every student is allocated a Personal Academic Tutor (PAT) who is a member of the teaching staff from the faculty responsible for the course. PATs ensure provision of effective systems for student support to enable positive student engagement, achievement and progression. The PATs work throughout the year and are supported by teams of course administrators, who also provide Academic Registry services. PATs offer pastoral support and advice to a designated cohort of students in matters related to programme planning and the student experience. They work closely with Course Leaders within an integrated network of support services provided by the Careers Service, Student Services and the Centre for the Enhancement of Learning and Teaching (CELT). 4.8 Learning Development support A range of learning development support is available to all students wishing to make the most of their time studying at University. This includes: advice from module lecturers; assistance from Academic Liaison Librarians for particular subject areas see: http://bit.ly/subjectresources opportunities provided by Faculties, such as programmes organised during "activity weeks", and, where offered locally, student peer-mentor schemes or study support workshops or online clinics; online tools, resources and advice for developing writing, presentation, critical analysis and other academic and study skills, available via the Study Hub, a dedicated CELT website for students: www.londonmet.ac.uk/studyhub pre-term Preparation for Study courses/workshops and other term-time sessions offered by the Centre for the Enhancement of Learning & Teaching (CELT) www.londonmet.ac.uk/celt the annual Get Ahead Student Conference organised (Spring term) by CELT

4.9 Course Leader Your Course Leader is responsible for the day-to-day organisation of your course. They will work closely with your Personal Academic Tutor if you are having difficulties with any part of the course, as well as with the Course Administrator in the Undergraduate Office. 4.10 Module Lecturers Module lecturers are members of academic staff who lead the modules contributing to your programme of study and are key to your learning experience. They should be your first port of call for academic advice on any topics you do not understand following a lecture or seminar. All Module lecturers have office hours these are set times during the week when they are available for consultation. For each module there will be a Module Booklet. The module lecturer and your seminar tutors also confirm your attendance at classes each week and you can view the data they submit via your Evision account.

SECTION 5 5.1 YOUR VOICE COUNTS StARS Feedback from students is vital to the University to find out how well the teaching, guidance and other services are working. This is obtained in different ways, including via Student Academic Representatives (StARs) who, supported by the Students Union, provide direct feedback from students on the course and raise any issues on their behalf. You will have the opportunity to stand for election as a StAR or to elect a fellow student. 5.2 Course Committees A Course Committee is normally convened each term to review a set of modules and courses and provide quality assurance. Key staff, including module and course lecturers, attend these meetings and student input is received via your StARs. 5.3 Students views on modules and courses Students views are obtained by a variety of means such as focus groups and web-based questionnaires. While staff welcome informal feedback from students, Module Lecturers produce formal monitoring reports which cover areas such as teaching, student feedback and assessment. Reports and action points agreed are available from both module and course reviews. 5.4 Students Union The University is proud to work with the Students Union. You can contact the Students Union about any course, student, pastoral or social issue. To contact the Students Union please access: www.londonmetsu.org.uk

SECTION 6 6.1 A-Z ESSENTIALS Academic Liaison Librarians Academic liaison librarians are qualified to provide learning support and information skills training and ensure that the appropriate information resources you need are available throughout your course. Your dedicated librarian can help you acquire valuable information literacy skills which will enable you to locate, retrieve, evaluate and use the most relevant resources for your research for specific assignments and projects. They publish guides and online tutorials to resources specific to your subject area which are a good starting point when you need support. To access subject guides and find your academic liaison librarian go to: http://bit.ly/subjectresources 6.2 Academic Misconduct You are responsible for ensuring that all work submitted is your own, and that it is appropriately referenced. The University does not tolerate cheating of any kind. You are strongly advised to familiarise yourself with the Academic Misconduct Procedures, which list a range of categories of academic misconduct and associated penalties, covering instances of academic misconduct (plagiarism, collusion, exam cheating). From the outset of your studies you should receive information and guidance on referencing conventions and group work activities to ensure that you do not contravene the University s Procedures. If you are unsure about referencing, paraphrasing or group work activities (and what may constitute collusion in such activities), you should seek advice as soon as possible from the Module Tutor, your PAT or the Students Union. An interactive guide on preventing plagiarism containing student views on plagiarism, interactive demonstrations on how to reference and quizzes can be accessed at: http://learning.londonmet.ac.uk/tltc/learnhigher/plagiarism/ Further information can be accessed at: www.londonmet.ac.uk/academic-misconduct 6.3 Academic Regulations We provide guidance on most aspects of the Academic Regulations via our website, including our online Student Handbook; if you are unsure please contact your Undergraduate Office or ask your Personal Academic Tutor. If you wish to access the University s Academic Regulations, they can be found at: www.londonmet.ac.uk/academic-regulations 6.4 Assessment Board Appeals There are only two grounds on which students may appeal against the outcome of an assessment board decision. These are specific and an appeal may not be made in respect of an academic judgement. The University operates a strict 10 working day deadline for submission of appeals, following the publication of the result(s) concerned. Prior to submitting an Appeal you should familiarise yourself with the procedures for the submission of Appeals, which can be found at: www.londonmet.ac.uk/appeals 6.5 Communication We do our best to keep you informed of what you need to know at all times. We use the Web to provide much of the information you need so it is essential to familiarise yourself with the University website. At other times we will use email to contact you so it is essential that you check your University email on a regular basis.

6.6 Complaints The University is committed to providing a high quality service to its learning community. If you have concerns about the service you have received we want to hear about it. We will use your feedback as an opportunity to help you and to learn how we may improve our service. Further information about how to make a complaint and how the University will deal with your complaint can be found at www.londonmet.ac.uk/complaints 6.7 Course Transfers If you intend to change course, you should seek advice from your Undergraduate Office. Do not stop attending your course until a transfer has been agreed and confirmed in writing to you. 6.8 Coursework extensions If you have exceptional reasons which prevent you from submitting your coursework on time, you may request an extension of up to five working days. Requests must be submitted before the deadline for the coursework concerned and the process applies only to first submissions (i.e. it does not apply to reassessments). Further information and details on how to request an extension please visit: www.londonmet.ac.uk/extensions 6.9 Coursework submission When handing in coursework you must ensure that you have understood and followed all the instructions provided by the module lecturer. Your coursework should be accompanied by a securely attached barcoded coursework coversheet printed from Evision. Unless you are given formal guidance to do otherwise (e.g. for some design work or work to be submitted via WebLearn), where possible submit your coursework to the Undergraduate Office in the building the module is taught. Work handed in to tutors prior to, or on the confirmed coursework deadline date, does not constitute a valid submission and will not be recorded on your student record and you will not receive an email receipt. It is important that you retain both your submission receipt (this is an electronic receipt sent to your University email address and also available to view on your Evision account) and a copy of the coursework until the results are published on Evision. Full details of the coursework submission process, including how to obtain coursework cover sheets, can be accessed at: www.londonmet.ac.uk/coursework-exams 6.10 Criminal Convictions If you are a student with a current criminal conviction or you are convicted of an offence during your study, you must notify the University. If you have a spent conviction but are studying on a course which is exempt from the 1974 Rehabilitation of Offenders Act and/or requires a CRB check you must also inform the University immediately. For more information see the University's policy at: www.londonmet.ac.uk/universitysecretary 6.11 Criteria for Awards The Undergraduate Awards Framework, the list of all of the University s undergraduate awards, can be found at the beginning of Section 3.1 of the Academic Regulations. Section 3.2 of the Academic Regulations details the minimum criteria for each of undergraduate award. 6.12 Disabilities and Dyslexia Our Disabilities and Dyslexia Service can assist you if you have a disability, long-term medical or mental health condition or Specific Learning Difficulties (e.g. dyslexia). Support can include:

Special examination arrangements Specialist tutoring, communication support and /or note takers Exam adjustments, alternative assessment arrangements, extended assessment deadlines Extended library loans Help with finding an academic support worker Accessibility related classroom adjustments Screening for a Specific Learning Difficulty Internal needs assessment report, to identify needs to Academic Staff Assistance to apply for study-related funding If you are eligible for support, the Advisers can help you obtain a range of adjustments depending on the level of need identified. These may include: Please Note 1. There are some aspects of course assessment that cannot be changed. These are known as competence criteria. To be identified as competence criteria the assessed items must be essential to the course and all students must be able to fulfil these criteria. Although in such situations it may not be possible to alter the format of the assessment, you may still be entitled to adjustments (e.g. extra time or an amanuensis). 2. While the Service can provide screenings for a Specific Learning Difficulty, adjustments and extra support can be arranged only after a full assessment is made. The University is unable to pay for this but, in some cases, can make a contribution to the cost. You may be entitled to government allowances. You are strongly advised to contact the DDS for help with funding applications. For further information: www.londonmet.ac.uk/dyslexia-disabilities 6.13 Enrolment and Re-enrolment Enrolment is an annual process. The first time you enrol you will need to provide evidence of your identity and the qualifications which formed the basis of your offer from the University. You will also need to pay your tuition fees or demonstrate how these will be paid. The University ID card you receive at enrolment contains your library number and computer network username and allows entry to the University s buildings. Provided you fully completed the enrolment requirements your card should work throughout the year. If it stops working then please seek advice from your Undergraduate Office. By signing the enrolment form you confirm that you accept and will follow the University s regulations If you are studying on a part-time basis over more than one academic year or need to return to complete your studies, you will need to re-enrol online usually from around mid-august. Re-enrolment is necessary for your ID card to be reactivated for the new academic year. There will be a deadline for this so it is important that you complete this before the start of the next academic year. 6.14 Examination Papers Past examination papers are available online at: www.londonmet.ac.uk/coursework-exams 6.15 Examination Timetable Examinations take place between 13 May 2013-31 May 2013. The examination timetable is published three weeks prior to the start of the examination period at: www.londonmet.ac.uk/examtrack 6.16 Evision Evision is the University s online facility that allows you to access your personal student record, and is where you print your coursework coversheets and other forms that you may need. You also re-enrol via Evision and view information showing your attendance at classes. You can view your:

Personal and contact details (can be updated online) Registered modules Enrolment and progression Tuition fee details Record of coursework deadlines and submissions Mitigating Circumstances and appeals decisions Module results (available from notified date of publication) Details of final award For more information please check: www.londonmet.ac.uk/evision 6.17 ICT Services The University has a number of computer studios, offering both specialist and general-purpose software, running mainly on PCs, but some on Apple Macs. ICT facilities can only be accessed through using individually assigned IDs and passwords. General-purpose PC and Mac studios are provided and supported by IT support staff. Most are open-access to students except when booked for teaching. Support is provided throughout the day through dedicated onsite teams, with Student Helpdesks located in Tower Building, Calcutta House, Commercial Road, Eden Grove, Moorgate and Spring House. Telephone support is available evenings and weekends every day of the year. Details can be found on the support webpage: http://my.londonmet.ac.uk 6.18 Intermission of Studies Intermission of studies is only possible in exceptional cases and you will need to provide evidence of your circumstances which confirms that it is not possible for you to continue on your course. Intermission can have as financial implications (where applicable) and on your status in the UK if you are an international student. During an approved intermission of studies you will not be eligible to sit examinations, submit coursework or undertake any other form of assessment. The maximum period of intermission permitted is one year and the maximum period in which to qualify for a degree (including any agreed intermission) is eight years. If you intermit without prior approval you will be deemed to have withdrawn from your course and you may not be allowed to recommence at a later date. If you think that you need to intermit please contact your Undergraduate Office, who will advise you of the options available to you. You will need to see your Course Leader and/or Student Services. For further details go to: www.londonmet.ac.uk/intermission 6.19 Libraries and Special Collections You have access to our four libraries located at Calcutta House, Commercial Road, Holloway Road, and Moorgate. Our Holloway Road library houses plenty of computers, comfy informal learning spaces, techno booths, teaching rooms and a café area. All University libraries have a large range of up-to-date information and resources. The electronic resources include e-journals, e-books, and databases, which are also accessible outside the University, via the library catalogue at: http://catalogue.londonmet.ac.uk/ All the libraries have open access networked PCs printing and copying facilities to support your studies. In designated areas you can get wireless access to the Internet using your own laptop. All the libraries offer group and silent learning zones and there are group study rooms which can be booked. To save you time, there are many self-service facilities including borrowing and returning items, renewals and reservations. The web based catalogue is easy to use and can be accessed both on and off campus.

Information on our services, library opening hours, borrowing rights, resources and contacts can be found at: www.londonmet.ac.uk/library 6.20 Marking and grades The University provides you with marks and grades for the work that you submit for assessment. At module level, each component of assessed work is assigned a percentage mark with a pass/fail threshold at 40%. The detailed requirements for assessment on each module are specified in Module Booklets, together with indicative assessment criteria associated with different levels of performance and results. Modules are marked on the following basis: 70% and above 60% - 69.99% 50% - 59.99% 40% - 49.99% 0% - 39.99% First class honours standard Upper Second class honours standard Lower Second class honours standard Third class honours standard Fail At the end of each teaching period module results and awards are confirmed by Assessment Boards (Subject Standards Boards and Awards Boards). Assessment Boards uphold the academic standards of your course and ensure that each student is treated fairly and equally through the assessment process. 6.21 Mitigating Circumstances The Mitigating Circumstances process is for students who have exceptional, unforeseen circumstances which prevent them for attending an examination (or where their performance in an examination has been significantly impaired) or submitting coursework (please refer to the above section on the separate coursework extension process). If you need to make a claim, independent supporting evidence is required and, if accepted, will allow you an opportunity to redo the exam/resubmit the coursework without penalty. The deadline for the submission of claims is six weeks from the date of the assessment concerned (i.e. the examination date or submission deadline). Claims of mitigating circumstances must be submitted to your Undergraduate Office on the appropriate form. Further information and the Mitigating Circumstances Form is available at: www.londonmet.ac.uk/mitigation 6.22 Mode of Study Your mode of study is determined by the University based on the number of modules that you have registered for a particular semester. While students are permitted to change their mode of study at the end of an academic year, they must be clearly registered as either full-time or part-time for each enrolment period. This is because the funds allocated to the University by the Higher Education Funding Council (England) relate to the number of students registered in each mode. You should be aware that a change in mode of study is a formal University process and you should therefore seek advice from your Undergraduate Office or Student Services before making any decision. 6.23 Printing Laser printing is available throughout the University. A fee is charged. For more information please access: https://intranet.londonmet.ac.uk/iss/print/printing.cfm 6.24 Progression At the end of each year the University considers the performance of each student and decides whether they have passed sufficient modules to be able to move to the next level of their course. Failure in modules, particularly failure due to non-submission of coursework or non-attendance at an exam is likely to have serious consequences for progression through your course. In some cases, students who cannot progress will have the opportunity to repeat modules that they have failed but a full time student who fails more than 60 credits in their first year will not be able to continue on their course.

Any failure to progress is likely to delay your graduation and will lead to you incurring extra debt; for this reason, students who think they may be unable to attempt assessment should seek advice from their Undergraduate Office/Personal Academic Tutor as soon as possible. 6.25 Publication of Results and Transcripts Your marks will be formally confirmed at the end of the academic year, once they have been confirmed by the Assessment Board for your subject. Marks are published via Evision: www.londonmet.ac.uk/evision An official transcript will be posted to you at your home address on the completion of your course. There is no charge for this end of course transcript but a fee will be payable for any subsequent transcripts. For reason of employment or to provide proof of study at the University during your course, you may need a formal transcript, stamped by the Undergraduate Office. There is a fee for these transcripts, payable at the time of request. Requests should be made to the Undergraduate Office, who aim to produce transcripts within 5 working days of request. You can also print a copy of your results from Evision and your Undergraduate Office will stamp it to confirm it is valid. 6.26 Reassessment If you fail or do not attempt a component of assessment you will be provided with one reassessment opportunity during the reassessment period (during July following the end of the academic year). If you pass after reassessment the component concerned will be capped at 40%. 6.27 Retaking a module If, after reassessment, you still have not passed a module, you may need to re-register and to take the whole module again. You are only permitted to re-register any module on one occasion and a fee maybe charged for re-registrations. However, you should note that there are limits on the number of modules you can register to gain your degree. If you repeat too many modules it will affect your funding, your ability to continue on your course and, if you are an international student, your right to remain in the UK. 6.28 Student Conduct Students who commit acts of general misconduct (i.e. in relation to their behaviour as opposed to academic misconduct such as plagiarism or cheating) will be subject to the University's disciplinary procedures which can be found at www.londonmet.ac.uk/universitysecretary 6.29 Student and Staff Charters Our Student and Staff charters are the means in which we articulate our values into reciprocal commitments to enhance practice and improve our learning environment. Our charters have been developed in partnership with students and staff and help us to keep at the cutting edge of new means of working to enhance your experience as a student. For further information please access: www.londonmet.ac.uk/charters 6.30 Student Services The Department of Student Services provides a range of specialist advice, information, guidance and personal counselling to support you in achieving your academic aims. We provide services related to : Academic Finance and Debt Counselling & Personal Development Personal and Emotional Faith and Spirituality Careers and Employment

Disability Accommodation Volunteering and Student Development Visit our website www.londonmet.ac.uk/studentservices to find out how we can help you make your time at London Met both enjoyable and successful 6.31 Terms and Conditions When you join London Metropolitan University as a student, you and the University form a formal relationship and you become a member of our academic community. The terms and conditions given at: www.londonmet.ac.uk/termsandconditions govern the relationship between you the University and it is your responsibility to read and understand this important information. If there are aspects of the terms and conditions you do not understand please contact the University Secretary s Office. Other important policies that may apply during your study at the University can be found at: www.londonmet.ac.uk/universitysecretary 6.32 Volunteering Our student volunteering service, Reach, offers students the chance to work in community-based organisations and to gain nationally recognised awards in volunteering. The University has strong community links and Reach, provides practical student development and volunteering activities including: voluntary work experience; mentoring young people, tutoring in local schools and community work. Student volunteering is undertaken only with not-for-profit organisations. It provides opportunities with a theoretical and practical focus, in fields such as community work, conservation, research, administration, legal, arts and media, business and fundraising, education, health and caring, international aid, IT, mentoring and advice, politics, science and youth. Visit our webpage: http://reach.londonmet.ac.uk/home.aspx 6.33 WebLearn Online module resources WebLearn provides online support for your modules, enabling you to communicate with your tutor and other students. Course materials, information and some assessments are available on WebLearn as well as materials to help you improve your academic and study skills. WebLearn requires your user name and password and can be accessed at: www.londonmet.ac.uk/weblearn 6.34 Withdrawal from a module Normally once you have a registered programme for the academic year it cannot be changed. You have until the end of week 2 to withdraw from a module without academic or financial penalty. After this point you are expected to complete every module registered against your record and to pay any fee due for your registered programme. For further information and advice please contact your Undergraduate Office. Withdrawal from a module is not permitted after week 2; students with unforeseen circumstances, which prevent completion of an assessment or a module, should submit a mitigating circumstances claim.

Section 7 7.1 The Key Features of your Course Course Specification LONDON METROPOLITAN UNIVERSITY Course Specification template The University s course specification template has been developed to fulfil three main functions; it shall act: as a source of information for students and prospective students seeking an understanding of a course and as a basis for gaining feedback on the extent to which the opportunities for learning were successful in promoting the intended outcomes to ensure that there is clarity concerning the aims and intended learning outcomes for the course for the University during the approval and periodic review process to provide information for external examiners, professional, statutory and regulatory bodies and employers as to the skills and other transferable abilities developed by the course Section One: ABOUT THE COURSE 1 Name of course and highest award 2 Level of highest award (according to FHEQ) 3 Possible Interim Awards Social Work BSc (Hons) Level 6 (UG/PG) BSc (unclassified) Dip HE Cert HE London Metropolitan University 4 5 6 7 8 Awarding/validating institution Teaching institution(s) Total credit for course (for highest award) Faculty responsible Mode of attendance 9 About the course and its strategy towards teaching and learning and towards blended learning. Please include details of access to learning facilities, including flexible/open-learning spaces within the Faculty. 360 Faculty of Social Sciences and Humanities Autumn start Full Time The BSc (Hons) Social Work has been designed to meet the requirements of the National Occupational Standards for Social Work, the General Social Care Council and recommendations of the Social Work Reform Board. The course content is also informed by the Subject Benchmarks as defined by the QAA, which inform essential practice for a Social Worker upon qualification. The Social Work Reform Board s (2009) overarching standards for Social Workers in England identified in the Professional Capabilities Framework have been used to develop the curriculum. These nine standards or capabilities are: 1. professionalism; 2. values and ethics; 3. diversity; 4. justice; 5. knowledge; 6. judgement; 7. critical reflection and analysis; 8. contexts and organisations and 9. professional leadership. These nine capabilities have been integrated across the curriculum in terms of the learning outcomes, content, learning and teaching strategies and assessment and enhanced learning opportunities. Overall, the course content ensures students are prepared to become competent reflective practitioners and who are fit to practise in Social Work.

The learning and teaching strategies applied on the course aim to develop the student s skills and knowledge and understanding of the theory and practice of social work. The teaching programme provides the underpinning theoretical and practical basis for learning in the area of social work. Students thinking and practical skills are developed through complementary activities including lectures, seminars, workshops, group work, on-line educational resources, tutorials, assignments, preparing for and undertaking practice- based learning to acquire the professional capabilities. Students undertake a series of taught modules in the key areas of social work. In addition, students undertake two placements of 90 days at level 5 and 110 days at Level 6. Placement modules are undertaken with qualified practice teachers or equivalent supervision. Prior to placement students attend pre-placement workshops and during placement students undertake progress review. The placements are designed to enable students to achieve the full range of National Occupational Standards for Social Work. Suitable placements are normally found within the London area. Each placement provides contrasting experiences I terms or adult and children client groups. At least one placement require students to undertake statutory work thus students are normally in a different organisational setting to the first placement. Placements are currently sources and approved by the University and senior Placement Co-ordinator in collaboration with the Placement Office. The teaching team comprises suitably qualified and experienced university staff and as set out by the professional requirements for social work. Students are expected to complement formal teaching with guided VLE learning resources and self directed learning and completion of specified assignments. Students are encouraged to use all open spaces of study available to them within North campus. 10 The course will also promote the student s self management and a reflective approach to their learning with a view to the enhancement of their personal and professional development. Students will be encouraged to develop their C.V. and interview skills in preparation for placement and employment through reflecting on their learning from the taught and later the placement modules. The portfolio components of the placement modules will support their PDP as they will provide opportunities to evidence claims for fitness to practise and to record achievements. Course aims. Course aims are broad statements of intent and should be written to show how the content of the course meets the aims. Where a course sits within a framework the course aims should incorporate framework aims. The aims of this course are to: 11 Provide students with an integrated programme of study, which is both intellectually stimulating and which enables students to reach the required capabilities, defined by the Social Work Reform Board and the National Occupational Standards for Social Work Provide students with the underpinning knowledge, skills, values and abilities to work successfully within social work Engage students in range of teaching and learning opportunities across the portfolio of modules to develop a systematic and applied understanding of key aspects of social work theory and practice Prepare students to become effective, self directed learners and reflective practitioners Equip students with practical and transferable skills necessary for employment and further research studies Course learning outcomes. Learning outcomes are statements of what a student is expected to understand or be able to do after completing the process of learning. The following learning outcomes incorporate and depend on systematic understanding of the key aspects of the knowledge base of Social Work, including a coherent and detailed knowledge of some specialist areas in depth.

On successful completion of this course students will be able to: 1. Deploy accurately established techniques of analysis and enquiry within Social Work 2. Devise and sustain arguments, and/or to solve problems, using ideas and techniques, some of which are at the forefront of Social Work 3. Describe and comment upon particular aspects of current research, or equivalent advanced scholarship, in Social Work, recognising the uncertainty, ambiguity and limits of knowledge; 4. Manage their own learning, and to make use of scholarly reviews and primary sources (for example, refereed research articles and/or original materials appropriate to Social Work 5. Apply the methods and techniques that they have learned to review, consolidate, extend and apply their knowledge and understanding, and to initiate and carry out projects 6. Critically evaluate arguments, assumptions, abstract concepts and data (that may be incomplete), to make judgements, and to frame appropriate questions to achieve a solution - or identify a range of solutions - to a problem 7. Communicate information, ideas, problems and solutions to both specialist and non-specialist audiences 8. Exercise initiative and personal responsibility, including decision-making in complex and unpredictable contexts 9. Undertake appropriate further training of a professional or equivalent nature. 12 13 Indicative learning and teaching hours for the course. Learning hours comprise face-to-face and virtual contact hours plus self-managed and directed learning and time spent on placements. Please give an indication of the percentage of anticipated learning hours for the course at each level, taking into account core modules and indicative options. Students should note that these figures may change depending on the exact combination of options taken. Method Description and percentage of learning hours Level 4 550 hours (40%) lectures, seminars, workshops Scheduled learning and teaching Level 5 300 hours (25%) lectures, seminars, workshops activities Level 6 360 hours (30%) lectures, seminars, workshops 650 hours (60%) reading, online research, other Level 4 research tasks, reflection 300 hours (25%) reading, online research, other Guided independent studies Level 5 research tasks, reflection 290 hours (17%) reading, online research, other Level 6 research tasks, reflection Level 4 Workplace observation/placement/fieldlevel 5 600 hours (90 days) (50%) trips/study abroad Level 6 750 hours (110 days) (53%) TOTAL LEARNING HOURS FOR THE COURSE 3, 600 hours Describe the arrangements for promoting reflective learning/personal development planning on this course Reflective learning and developing skills in reflective practice are essential to help students prepare for the Social Work profession.

Students develop reflective learning within each of the taught modules and across the different levels of the course. At Level 4 students, module will be introduced to a range of learning models of reflective learning particularly through the Communications, Values and Ethics module and they will be encouraged to develop their personal development portfolio to review critically their learning experiences, set their future personal, professional and academic goals and evaluate their progress towards these goals. During Level 5 studies students will be encouraged to reflect more analytically on their understanding of modules through critical engagement with the module content and through the assessment and feedback process. Students will also continue to address their professional capabilities and build their PDP within their placement portfolios. During Level 6 studies students will consolidate their reflective learning particularly through the research-based module. The supervisor will initially assist with the clarifying the terms of the research project, establishing a timetable for the research and subsequent meetings, directed background reading as well as report format and writing and statistical analysis. In preparation for the first placement module students and will be introduced to principles and models of reflective practice in terms of professional capabilities required for practice and this approach will run across the placements modules. Students will review their practice, through regular supervision and recordings of practice in the construction of a portfolio. The portfolio will contain examples of work and reflective pieces will demonstrate the students professional development. There will be workshops at each placement module at each level where personal and professional development and employability (negotiating a placement, CV and personal statement building, job application, careers and interview techniques) are specifically developed for all students. 14 15 16 17 18 Description of course and its structure. Around 150 words, written to be accessible to a lay audience, to be used for marketing purposes. Identify the course s distinctive features (and unique selling point). What is the pattern of delivery? The Social Work course is an inter-disciplinary programme of learning that enables students to develop the skills, knowledge and values needed to become professionally qualified social workers who meet the required professional capabilities. The curriculum is enriched by the Social Work staff s own research and international collaborations. Throughout the course there are opportunities to engage with service users and develop specialist areas of interest through their projects. Key areas include making connections between theory and practice, developing reflective and ethical practice and implementing anti-oppressive work with people. An essential feature of the course teaching is the two assessed placements which will equip students to meet the requirements of the General Social Care Council, the National Occupational Standards for Social Work and the Social Work Reform Board s standards. Teaching site(s) for course North PSRB accreditations (where relevant) Validated by the General Social Care Council Exemptions from Professional Body examinations (where relevant) Principal QAA Subject Benchmark Statement Subject Benchmark Statement: (where relevant) Social Work 19 20 Other external reference points Expected length of course 21 Admissions requirements, to be demonstrated through certificated or experiential learning (around 30 words) In addition to the University's minimum entry requirements, applicants must have at least 260 UCAS points or have completed an appropriate Access certificate. In addition applicants should have GCSE Full Time 3 years

English (Grade C or Key Skills level 2). Applications are also considered from those from relevant Access courses. Relevant work experience (paid or voluntary) in community work (or related field) is required. We welcome applications from mature candidates without formal qualifications who have relevant experience and can show an ability to study at this level. All offers of places are subject to a written and oral interview, satisfactory health and Police checks and suitable references. 22 Details of organised work experience, work based learning, sandwich year or year abroad available during the course (if applicable) The course includes two compulsory placement modules. Currently the University brokers placement interviews for students with local agencies. Placements are currently sourced and approved by the University and senior Placement Co-ordinator in collaboration with the Placement Office. Each placement is designed to meet the required National Occupational Standards and the Social Work Reform Board capabilities for Social Work. The first placement (level 5) currently consists of 90 days with pre-placement workshops and review workshops. Placements 2 (level 6) currently consist of 110 days with pre-placement works and review workshops. Students will experience placements in different organisational settings. All placements will be subject to supervision normally a qualified practice teacher or equivalent. Students must pass the required modules including the first placement before proceeding to the next year of study. 23 Other external links providing expertise/experience available during the course Employers have both a strategic and operational role in developing and running the course. The Partners Forum consists of members of academic staff from the University and voluntary and local authority managers in London and student representatives. The group s role is to provide advice and support regarding academic and practice-based components of the course. The scope of the group includes pre- and post-validation guidance; inter professional exchange and networking, workforce planning, course feedback, support with developing a database of placements providers, liaison on responses to Sector and government policy developments. 24 Arrangements on the course for careers education, information and guidance Students have access to careers information and guidance throughout the course and during placement workshops and during the placements. In Years 5 and year 6 there are specific employability workshops run in conjunction with the University careers services to assist students in building a C.V., exploring transferable and employability skills and preparing for employment. 25 Career, employability and opportunities for continuing professional development. The BSc (Hons) Social Work is a professional and academic qualification that equips students to work with a variety of people in a range of settings following registration. The course offers excellent opportunities for gaining key skills and understandings in the social work profession. The programme is also excellent preparation for further research or study. Section Two: COURSE STRUCTURE AND ASSESSMENT 26 Course assessment strategy The purpose of the assessments is to reinforce students learning through a structured and timebound process of reflection, presentation, writing and practice-based learning. Students will be assessed throughout each module to ensure that they achieve the learning outcomes of each module. A range of assessment methods will be used for formative and summative assessments. The forms of assessment have been designed to test students knowledge of each of the modules and demonstrate the appropriate professional capability. Staff mark work using pre-specified marking criteria in accordance with the university s regulations and assessment guidance. Students are assessed through a variety of methods including poster and oral presentations, reports, portfolios, case study analysis, completion of all elements of practice-based learning. In line with the Faculty s assessment strategy the course will provide feedback on finished work, and redirect that

work into providing feedback on draft submissions. Students will be given clear deadlines for handing in drafts, and if they meet these they will be guaranteed to receive feedback in time to allow them to improve their final submission. 27 28 Course Structure Diagram Level Four Semester Code Title Status Credits Year long (30 Weeks) Year long (30 Weeks) Year long (30 Weeks) Year long (30 Weeks) Level Five Semester SW4003 Social Contexts for Professional Practice Core 30 SW4001 Communication, Values and Practice Skills Core 30 SW4002 Core 30 SW4000 Human Growth and Development: A Life Course Perspective Assessment and planning Core 30 Code Title Status Credits spring period (15 Weeks) autumn period (30 Weeks) autumn period (15 Weeks) spring period (15 Weeks) Year long (30 Weeks) Level Six Semester SW5052 Theoretical Perspectives in Social Work Core 15 SW5050 Law for Social Work Practice Core 15 SH5050 Partnership working Core 15 SW5051 Social Work with Children and Vulnerable Adults Core 15 SW5W02 Social Work Practice Learning 1 Core 60 Code Title Status Credits Year long SW6P00 Research & Evaluation Skills Core 30 (30 for Professional Contexts Weeks) spring SW6050 Protecting Children and Core 15 period (15 Vulnerable Adults Weeks) Year long SW6W00 Social Work Practice Core 75 (30 Learning 2 Weeks) Mapping matrix of modules delivering the course learning outcomes Notes Notes Notes

Course learning outcome (list all) Professional Capability Framework 1-9 mapped to course outcomes Learning outcome 1 Deploy accurately established techniques of analysis and enquiry within Social Work (PCF1; PCF5; PCF6; PCF7) Learning outcome 2 Devise and sustain arguments, and/or to solve problems, using ideas and techniques, some of which are at the forefront of Social Work (PCF4;PCF5; PCF6; PCF7) Learning outcome 3 Describe and comment upon particular aspects of current research, or equivalent advanced scholarship, in Social Work, recognising the uncertainty, ambiguity and limits of knowledge Met by module aim/learning outcome (list all relevant module titles) Introduced (I), practised (P), assessed (A) SW4003 Social Contexts for Professional Practice (I) SW4002 Human Growth and Development: A Life Course Perspective (I) SW4000 Assessment and planning (I) SW5052 Theoretical Perspectives in Social Work (P) SW5W02 Social Work Practice Learning 1 (I, P, A) SW6W02 Social Work Practice Learning 2 (I,P,A) SW6P00 Research and Evaluation Skills for Professional Contexts (A) SW4003 Social Contexts for Professional Practice (I) SW4001 Communication, Values and Practice Skills (I) SW5050 Law for Social Work Practice (I) SW5052 Theoretical Perspectives in Social Work (I,P) SW5051 Social Work with Children and Vulnerable Adults (I, P) SW6050 Protecting Children and Vulnerable Adults (A) SW5W02 Social Work Practice Learning 1 (I, P, A) SW6W02 Social Work Practice Learning 2 (I,P,A) SW4003 Social Contexts for Professional Practice (I) SH5050 Partnership Working (P) SW6P00 Research and Evaluation Skills for Professional Contexts (A) (PCF1; PCF2; PCF3; PCF5; PCF6; PCF7; PCF8) Learning outcome 4 Manage their own learning, and to make use of scholarly reviews and primary sources (for example, refereed research articles and/or original materials appropriate to Social Work SW4003 Social Contexts for Professional Practice (I) SH5050 Partnership Working (P) SW6P00 Research and Evaluation Skills for Professional Contexts (A)

(PCF1; PCF2; PCF5; PCF6; PCF7) Learning outcome 5 Apply the methods and techniques that they have learned to review, consolidate, extend and apply their knowledge and understanding, and to initiate and carry out projects (PCF1; PCF 2; PCF5; PCF6; PCF7; PCF8; PCF9) Learning outcome 6 Critically evaluate arguments, assumptions, abstract concepts and data (that may be incomplete), to make judgements, and to frame appropriate questions to achieve a solution - or identify a range of solutions - to a problem; SW4003 Social Contexts for Professional Practice (I) SW4000 Assessment and planning (I) SW5052 Theoretical Perspectives in Social Work (I,P) SW5W02 Social Work Practice Learning 1 (I, P, A) SW6W02 Social Work Practice Learning 2 (I,P,A) SW6P00 Research and Evaluation Skills for Professional Contexts (A) SW4003 Social Contexts for Professional Practice (I) SW5052 Theoretical Perspectives in Social Work (P) SH5050 Partnership Working (P) SW6P00 Research and Evaluation Skills for Professional Contexts (A) (PCF1; PCF5; PCF6; PCF7;PCF8) Learning outcome 7 Communicate information, ideas, problems and solutions to both specialist and non-specialist audiences SW4001 Communication, Values and Practice Skills (I) SW4000 Assessment and planning (I) SH5050 Partnership Working (P) SW6050 Protecting Children and Vulnerable Adults (A) (PCF1; PCF2; PCF 3; PCF4; PCF5; PCF6; PCF7;PCF8; PCF9) Learning outcome 8 29 SW4001 Communication, Values and Practice Skills (I) Exercise initiative and personal responsibility, SW4003 Social Contexts for Professional including decision-making in complex and Practice (I) unpredictable contexts; SW4000 Assessment and planning (I) SH5050 Partnership Working (P) (PCF1; PCF5; PCF6; PCF7; PCF8; PCF9) SW5W02 Social Work Practice Learning 1 (I, P, A) SW6W02 Social Work Practice Learning 2 (I,P,A) Leaning outcome 9 SW5W02 Social Work Practice Learning 1 (I, P, A) Undertake appropriate further training of a SW6W02 Social Work Practice Learning 2 professional or equivalent nature. (I,P,A) SW6P00 Research and Evaluation Skills for (PCF1; PCF5; PCF6; PCF7; PCF9) Professional Contexts (A) Which modules are core-compulsory and thus required to be taken to gain specific awards? Please specify if there are any combinations of modules that a student is required to take to gain either the highest level of award or one of the interim awards listed in section3.

All modules are core and compulsory for students to qualify for an award of BSc (Hons) Social Work Students must take: Level 4 Social Context for Professional Practice Communication, Values and Practice Skills Human Growth and Development: A Life Course Perspective Assessment and planning Level 5 Theoretical Perspectives in Social Work Law for Social Work Practice Partnership Working Social Work Practice Learning 1 Level 6 Research and Evaluation Skills for Professional Contexts Protecting Children and Vulnerable Adults Social Work Practice Learning 2 Section Three: COURSE SPECIFIC REGULATIONS 30 Courses shall conform to both framework and University Academic Regulations. Where a course in addition has course specific regulations which have been formally approved by the University, these should be included below. Please note that in addition to the existing regulations identified below that Fitness to Practise panels are to be introduced for 2012-13. 31. Course Regulatory schedule for Social Work Programmes Status This schedule forms a part of the Regulations for all Social Work programmes and should be read alongside the University s Regulations, which govern courses and the responsibilities of students. Preamble 1 All University students are bound from the commencement of their course or from the point of enrolment, by all relevant Regulations, Procedures and policies. 2 Students enrolled on all social work programmes are governed by: 2.1 The University s Academic Regulations which govern the standards of the University s awards, the responsibilities of students and the formal roles played by staff in relation to admission to courses and programmes of study, assessment of student s work and conferment of award; 2.2 Regulations which govern the conduct of students, in particular, the Regulations applicable to all Students in cases of Misconduct Incorporating a Code of Discipline; and, 2.3 Responsibilities placed upon them regarding not only their conduct but also their professional suitability, as outlined in the General Social Care Council (GSCC) Code of Practice. The Code of Practice for Social Care Workers is a list of statements that

describes the standards of professional conduct required of social care workers as they go about their daily work. Failure to meet these responsibilities can lead to the termination of training. All breaches of the professional Code of Practice will be progressed in accordance with the University s Student Misconduct Regulations (see 2.2 above). A student may at any time be suspended by the University if in breach, or alleged to be in breach, of professional conduct. 3 In addition, social work students on the qualifying programmes have specific regulations governing professional practice placements that are also outlined below (refer paras 10-30). 4 It is the responsibility of all students to read the GSCC Code of Practice and the relevant University Regulations (accessed via the University s online Student Handbook and Placements handbook) to familiarise themselves with all responsibilities and requirements. 5 In the event of receiving an allegation of Student Misconduct, students are advised to seek advice, guidance and support from their tutor, the Senior Lecturer Professional Practice, Academic Leader or Student Services. Issues that may affect a student s suitability to commence or continue training as a social worker 6 As a condition of entry to the course the student is required to declare whether they have any criminal conviction (including spent, unspent, cautions, warnings or reprimands), have any pending court appearances, are the defendant in any child protection proceedings or are subject to the following court orders : Protection of Children Act 1999 (POCA) Protection of Vulnerable Adults (POVA) List 99 Sex Offenders Register Risk of Sexual Harm Order (RSHO) Anti-Social Behaviour Order (ASBO) Disqualification Order made by a court Any other relevant civil or disqualifying list which may be required by the General Social Care Council 7 If any of the circumstances in paragraph 6 occur subsequent to enrolment this must be declared immediately by the student in writing to the Academic Leader for Social Work who will investigate the matter. Where the matter affects the student s suitability for social work training, it shall be referred to the University Secretary by way of a formal report from the Academic Leader, for consideration in accordance with the Academic Regulations (Section 9.1 Regulation 19). 8 Failure to disclose any circumstances in paragraph 6 above occurring prior to entry to the course or subsequent to enrolment shall be deemed a breach of the University s Code of Discipline and shall be progressed in accordance with the Student Misconduct Regulations. 9 It is the responsibility of each student to bring to the attention of the Academic Leader for Social Work in a timely and appropriate manner, any subsequent matter of ill health of any kind that could be considered to have a bearing on their continued suitability for social work training. The Academic Leader will refer the matter to

Student Services. Placement Requirements 10 All students are required to undertake two assessed practice placements, lasting in total a minimum of 200 days, in two different social work agencies or services, as determined by the University. The statutory minimum number of days in the first placement shall be 90 days and in the second placement shall be 110 days; failure to complete these days in full will be deemed a failure to complete the placement. 11 At least one of the placements shall provide experience of statutory social work tasks involving legal interventions and of the provision of services to at least two contrasting user groups. 12 All social work students have to undertake, complete and pass their practice placements in a timely way as part of the requirements for the professional award. The University is responsible for providing and approving the quality of the placements in relation to the professional requirements. 13 Agencies offer placements to the University and students are matched to placements in accordance to the required learning outcomes and occupational standards. Students travel and personal circumstances are taken into account, but the overwhelming priority is gaining a suitable placement. All students will be offered a maximum of three opportunities to gain a placement. Students who fail to get an approved placement will not be able to complete the professional programme. 14 There is an application process that students must prepare for in order to maximise their acceptance by the agency - the process is similar to a job application including an interview. The agency has the right to reject unsuitable candidates and there is no right to appeal. 15 Where a student is successful at interview and is offered the placement the student must accept the placement the University will be under no obligation to provide further opportunities to gain a placement if the student refuses a placement or unilaterally quits their placement. 16 If a student is turned down for a placement after being interviewed by the agency the Placements Office will seek feedback from the agency and, if this is available, will forward this to the student. When feedback is available we expect the student to reflect on the feedback and take this into account when preparing for the next placement interview: the student may be required to meet with the Senior Lecturer Professional Practice or nominated staff member to discuss the interview. The aim of this meeting will be to analyse the reasons for the rejection and to help the student prepare for the next placement interview. 17 If the student is turned down after a subsequent interview with a different agency, or with a different representative of the same agency, the student will be required to meet with the Senior Lecturer Professional Practice to discuss both interviews. A third placement interview will be sought for the student only after the student has met with the Senior Lecturer Professional Practice. In the event that the student fails to secure a placement on the third attempt, the student's studies will be automatically terminated.

18 A student who has not passed the first placement shall not be permitted to start the second placement. 19 Supervision of the student will be undertaken by a designated practice teacher or in the case of agencies utilising a long arm practice teacher, supervision will be undertaken by one or a combination of both an on-site supervisor and a long-arm practice teacher, as described in the Learning Agreement under Supervision Arrangements. Unexpected and unforeseen exigencies in an agency may necessitate the supervisory arrangements to be temporarily varied. 20 During a placement there are two planned 3-way meetings the initial meeting and the midway meeting any additional meeting will hereafter be referred to as a Placements Concerns Meeting (PCM). 21 The Practice Assessment Panel (PAP) undertakes a quality assurance process by acting as a Subject Standards Board in respect of practice placements and shall be governed by Section 8.1 of the University s Academic Regulations. Membership of the PAP shall comprise the Academic Leader for Social Work; the Senior Lecturer Professional Practice; the BSc and/or MSc Course Leaders; Tutors and an appointed external examiner (with practice knowledge and experience). Attendance by the Academic Leader (or authorised deputy), Senior Lecturer Professional Practice or Course Leader and an external practice teacher is sufficient to make the PAP quorate. The authorised deputy will be an Associate Dean of the Faculty. In circumstances where the Associate Dean is not a qualified social worker, there will be a requirement for the PAP to include two external practice teachers. 22 The PAP terms of reference are to: in relation to the placements module, confirm marks of students provided by Module Examiners after a process of sampling by externals: monitor the standards and consistency of practice learning and assessment arrangements for the undergraduate and postgraduate routes through a sampling of portfolios determine the process for appraising a sample of practice teachers final reports and assessment recommendations based on evidence from students practice provide feedback to practice teachers as to the overall quality of the reports sampled determine the quality of practice learning opportunities and practice assessment and identify any training and support needs of practice teachers consider and determine decisions where there is a recommendation of fail by the practice teacher or a placement breakdown due to student poor performance 23 Extraordinary PAPs will be convened to deal with student matters which arise outside of the normal timetable or where necessary to consider cases of placement breakdown, termination, failure or other exceptional circumstances. In the case of exceptional circumstances, the Chair of the PAP in conjunction with an external examiner (with practice knowledge and experience), will agree an appropriate mechanism to assess the student s competencies and in turn the PAP will confirm whether the student be awarded a pass, fail or retake of the placement. The Chair of PAP will notify the student of the agree mechanism for assessment. 24 It is the responsibility of the student to attend the Extraordinary PAP; unless there is reasonable cause, failure to attend will result in the meeting taking place and the decision being made without the student. A student may be accompanied when

attending PAP, but this person will not have the right to speak in the Panel meeting 25 Practice teachers are invited to attend the PAP in person, but may choose not to do so. PAP proceedings shall not be delayed by a practice teacher who has confirmed their attendance, but subsequently fails to attend without reasonable cause. Onsite supervisors may also be invited to attend the PAP. Concerns about learning opportunities in placement: A. The learning agreement (see Placement Handbook) sets down the proposed workload and the roles and responsibilities of the respective parties so that all parties are clear about the roles and objectives of the placement; the learning agreement is subsequently reviewed at the midway meeting by all parties. If unexpected exigencies arise requiring a temporary or permanent adjustment of expectations laid down in the learning agreement the practice teacher will inform the tutor in writing. If this adjustment is a matter of concern to either party a Placements Concerns Meeting will be convened. The tutor will take a note of any agreed actions, which will be circulated by the tutor as soon as possible. Concerns about placement breakdown due to a breakdown in relationship: B. In the exceptional event of a potential breakdown in the student/practice-teacher relationship, which would impact on the placement/learning outcomes, the practice teacher and/or student will inform the tutor and a Placements Concerns Meeting will be convened. The tutor will take a note of the agreed actions from the meeting which will be circulated by the tutor as soon as possible following the meeting. Concerns about a student s poor performance: C. Where the placement cannot be completed due to the student s poor performance such that the student is unlikely to achieve the requisite standards to pass the placement, the practice teacher and/or student will inform the tutor and a Placements Concerns Meeting will be convened. The tutor will take a note of the agreed actions from the meeting which will be circulated by the tutor as soon as possible following the meeting. Procedures to be followed regarding concerns A, B and C: 26 Where the matter remains unresolved after the PCM the tutor shall draft a report detailing why the placement cannot continue. This report shall be circulated to all parties: the student; practice teacher or the relevant long-arm practice teacher and on-site supervisor and the Senior Lecturer Professional Practice. This should be done as soon as possible and normally within 5 working days of the meeting. 27 It is the responsibility of the student and practice teacher to provide further evidence or information requested by the Senior Lecturer Professional Practice as may be reasonably required; failure to do so will mean that decisions will be taken based upon the available evidence/information. 28 The Senior Lecturer Professional Practice may recommend to the Chair of PAP that: the student is withdrawn from the placement and a new placement sought. The

Senior Lecturer Professional Practice will be able to recommend accreditation of days from this placement to a further new placement so long as a report of learning undertaken has been obtained from the practice teacher. Note - no more than 30 placement days can be counted to a subsequent placement. the placement is terminated (in such cases the Senior Lecturer Professional Practice shall suspend the placement (i.e. placement suspension) prior to consideration by the PAP). the student has failed the placement as a whole as the result of a failure to complete the statutory minimum days and therefore deemed to have failed to demonstrate the required set of professional competencies. Where PAP upholds this recommendation it shall be recorded as a fail on the student s record without possibility of reassessment. Where it is recommended that the practice component of the placement is failed: 29 A student who is recommended a fail by the practice teacher will be referred to the PAP. PAP Procedures 30 Prior to the PAP meeting being arranged, the Senior Lecturer Professional Practice shall obtain written reports from the following: The tutor shall provide a report (of no more than two-sides of A4). This report should focus on the circumstances leading to the recommended placement failure, and make a recommendation as to whether the student should be offered another placement. The practice teacher and/or long-arm practice teacher will be asked to provide evidence of the student s practice in relation to the relevant competencies. The Final Report pro-forma should be used for this report. The practice teacher may provide a supplementary report if they wish to address any circumstances leading to the recommended placement failure that are not covered in the Final Report; this should be no more than two-sides of A4. The student shall provide: a reflective account of no more than two sides of A4, which summarises their learning in the placement. In addition, the student may provide a summary of the circumstances leading to the recommendation of placement failure (again this should be no more than two-sides of A4). The student will be advised that when attending the Panel they may be accompanied (See paragraph 18). 31 10 working days prior to the PAP meeting, the practice teacher and the student will be sent copies of each others reports and the tutor s report. It is therefore the responsibility of each party to ensure that their reports are submitted to the Placements Office 15 working days prior to the PAP; failure to do so will delay the ability of reports to be circulated and may result in a report not being taken into account at the PAP and/or may result in a delay to the PAP meeting. All parties may provide a written response to the documents received which shall be no more than 2-sides of A4 in length; this must have been received by the Placements Office 6 working days prior to the PAP. Responses will then be circulated by the Placements Office within 4 working days. No further submissions can be considered after that date.

32 It is the responsibility of the student and practice teacher to make themselves (and documentary evidence which they wish to be considered) available in a timely and appropriate matter for the PAP. 33 The panel shall focus their questions on issues arising from the reports; tutors, students and practice teachers should therefore give this consideration in advance of the panel. Verbal evidence will be time limited to 45 minutes per person. 34 The PAP, if they have made themselves available, will interview the practice teacher, the student and the tutor to determine whether to endorse the failed recommendation. In placements where there is a long-arm practice teacher, the PAP may also interview the on-site manager. It is the responsibility of the PAP to confirm either a pass or a fail based on the evidence presented. If the PAP is not satisfied that adequate evidence has been presented to support the fail recommendation the PAP may determine that a further placement be undertaken (with no more than 30 days credited from a previous placement), or that there is sufficient evidence to consider that the student has met the professional competencies and should be awarded a pass for the placement. 35 The PAP may require further evidence to support a proposed decision which the PAP may determine could subsequently be progressed via Chair s Action. The PAP may also require the student to undertake a specified course of action in conjunction with, or prior to being offered another placement. The PAP may determine one of the following: a) That circumstances outside the student s control were a significant contributory factor in the breakdown of the placement and that these were sufficient to extenuate the student s failure to complete the placement. The Panel shall also determine in discussion with the student s tutor how the remaining practice placement requirements for the student might best be met. Under these circumstances the student will be deemed to have withdrawn from the original placement and the PAP can decide that the student can carry no more than 30 placement days forward. b) That the student has failed to demonstrate the required set of competencies. The student may retake a placement the following academic year under the provisions of Academic Regulations (Section 3.2 Regulation 33 (undergraduate)/section 4.2 Regulation 26 (postgraduate) cross references need to be checked, unless it decides that this course of action is professionally inappropriate, or where the student has failed to complete the statutory minimum days. Where a retake is not recommended, in accordance with the Academic Regulations (Section 8.1 Regulation 12), the Chair of the PAP shall recommend to the Chair of the University s Awards Board that the student s enrolment be terminated on academic grounds, as it would not be possible for the student to successfully complete the course. If the Chair of the University s Awards Board approves the recommendation to terminate the student s enrolment on academic grounds, the student has the opportunity to make a written representation to the Vice- Chancellor whose decision shall be final and binding (refer to Academic Regulations Section 10.4). c) Where the PAP is informed of concerns/information/evidence which calls into question the student s suitability to practice as a social worker they shall refer the matter for further investigation under the University s Student Misconduct Regulations (see 2.2). The student will be notified where such an investigation is to take place. The GSCC will be informed of the

investigation on suitability grounds. The Academic Leader for Social Work will take responsibility for the investigation in the first instance as the designated officer of the Dean of Faculty and shall keep the Dean informed of the proceedings. The Academic Leader for Social Work will submit their report to the Dean of Faculty with a recommendation. The GSCC and the student will be notified of the University s decision. 36 Where the opportunity for a partial or further full placement or re-take is agreed by the PAP the Senior Lecturer Professional Practice will determine (in line with suitable and appropriate opportunities arising) when the placement shall be undertaken, and in what agency setting. (Students will normally be placed in a similar agency and with the same client group as the failed placement). The placement offer should normally occur within six months. It is the responsibility of the student to take up the placement opportunity offered. Students may not seek to influence the agency setting, length or timing of the placement opportunity. If a further full placement is required, then the student will need to re-register for the retake and fees will need to be paid by the student for this retake. Failure of the written placement portfolio (having passed the practice component) 37 A student, who fails the written placement portfolio, will only be offered a reassessment opportunity if they have attempted the first assessment (for example they have submitted their portfolio by the deadline) under the provisions of Academic Regulations (Section 3.2 Regulations 27 and 28 (undergraduate) /Section 4.2 Regulations 19 and 20 (postgraduate)). However, this can only occur where this entails no more than the resubmission of components of written work. 38 A student who fails the written placement portfolio after reassessment will have been deemed to have failed the placement and will, if approved, have to retake the placement in its entirety, including registration for the retake and payment of associated fees under the provisions of Academic Regulations (Section 3.2 Regulation 33 (undergraduate) /Section 4.2 Regulation 26 (postgraduate). 39 Should the student fail to submit the portfolio of assessed tasks having been offered one reassessment, this will be recorded as a fail on the student s record without possibility of a retake of the placement in the next academic year. In accordance with the Academic Regulations (Section 8.1, Regulation 12), the Chair of the PAP shall recommend to the Chair of the University s Awards Board that the student s enrolment should be terminated on academic grounds, as it would not be possible for the student to successfully complete the course. Termination of training and addressing issues of suitability 40 Students must comply with the GSCC Code of Practice. Any allegation that a student s behaviour in practice is in breach of the GSCC Code of Practice must be made in writing to the Academic Leader for Social Work. 41 An allegation of breach of the GSCC Code of Practice that is also a breach of the University s Code of Discipline shall be progressed by the University solely as a breach of the Code of Discipline by means of its Student Misconduct Regulations, but having particular regard where relevant to the potential effects of the breach upon service users. 42 An allegation of breach of the GSCC Code of Practice that is not also a breach of the

University s Code of Discipline shall be progressed by the University under Regulation 2.3 of the Student Misconduct Regulations, specifically, "The provisions of the Code also apply to behaviour in other institutions and organisations where students are present as part of the University sponsored activity e.g. placements" as a breach of the Code of Discipline (under Regulation 2(r)), but having particular regard where relevant to the potential effects of the breach upon service users. 43 In cases where a student is sponsored by their employer to undertake the training, the employer will be informed of both the allegation and the outcome. 44 The University will inform the GSCC about any misconduct, including minor breaches of the GSCC Code of Practice, by registered social workers that might call into question their registration and inform the worker involved that a report has been made to the GSCC. The University is obliged to co-operate with any investigation and hearing that the GSCC may additionally undertake and respond appropriately to the findings and decisions of the GSCC. Whistle-blowing Procedures in Relation to Practice Placements 45 Where a student has concerns of malpractice as identified by the Codes of Practice within the agency the student must report this to both: a. b. an appropriate person in the agency concerned; and the designated person in the University i.e. the Academic Leader for Social Work. 46 The student s concern shall be carried forward by the University on the student s behalf. The disclosure and the subsequent outcome shall be reported to the University Secretary. 47 Where the matter raised is also seriously impeding the student s learning on placement the matter will be discussed with the Academic Leader who will liaise with all relevant parties and decide how the placement should proceed. Any decision to terminate the placement must be reported to the next PAP which will determine which parts of the placement assessment outcomes are still to be met and decide accordingly on how the remaining practice-placement requirements on the student might best be met. This may involve a subsequent full or partial placement. For further independent advice students are encouraged to contact Public Concern at Work 0207 404 6609 Lincolns Inn House, 42 Kingsway, London WC2B 6EN (www.pcaw.co.uk) OR Freedom to Care 208 224 1022 West Molesey, Surrey KT8 1YE (www.freedomtocare.org) Complaints Procedure 48 It is expected that the informal complaints procedure outlined below should be followed initially. The purpose of the procedure is to enable students to raise issues of dissatisfaction through a clear process, which identifies a member of staff responsible for dealing with and resolving complaints at a local level wherever possible. The process should be followed as soon as the issue giving rise to the complaint occurs. This is because it may only be possible to investigate a problem

when it is happening or immediately after. Students are encouraged to raise issues of dissatisfaction at an early stage. Delay may create problems in the investigation of a complaint and limit the effectiveness and range of responses. 49 Where a student has a complaint in relation to the placement, when possible the following informal route should be followed. The student should in the first instance: discuss the matter with their tutor if not satisfactorily resolved, discuss with the Senior Lecturer, Professional Practice. Only where a complaint is so serious should it be taken immediately to the Academic Leader for Social Work. 50 If the matter cannot be resolved satisfactorily the student should write to the Academic Leader for Social Work outlining the complaint. Failing a resolution of the matter and/or the need to take it further, it will be referred to the Dean of the Faculty of Applied Social Sciences and if need be pursued through the University s formal complaint s procedures. 51 If a Practice Teacher has a complaint about any aspect of the placement process they should: discuss the matter with the tutor If not satisfactorily resolved the Practice Teacher should discuss with the Senior Lecturer Professional Practice if the matter cannot be resolved satisfactorily the Practice Teacher should contact the Academic Leader for Social Work in writing outlining your complaint. BSc Social Work Awards: 52 In order to gain a BSc Hons Social Work a student must: a. pass all core modules at level 4, with the exception of SW003 Social Contexts for Professional b. pass all core modules at level 5; c. pass all core modules at level 6 Practice, which must be completed with a mark of at least 25%; Section Four: OFFICIAL USE AND CODES responsibility for completion is as indicated 31 (Faculty) Course Leader at time of approval Baljit Soroya 32 (Faculty) Source of funding 33 34 35 36 37 (QEU) Original date of approval (QEU) Course approved to run from (QEU) Course specification version number (QEU) Revision date (specify cohort) (Academic Registry) London Met course code UDSOCWOR

38 39 (Academic Registry) Route code (Planning Office) JACS code 7.2 Additional Course Related Information SOCWOR The overall content of the Social Work curriculum is based on 4 key factors: The Prescribed Curriculum for the social work degree adheres to the requirements and standards laid down in the following documents: - the Requirements for Social Work Training; the National Occupational Standards for Social Work; the GSCC codes of practice for employers and employees and the QAA Benchmark Statement for Social Work The outcome of local consultation with employers, service users, carers and students and feedback from employers though the existing partnership arrangements Critical review of the present programme by the social work team drawing upon modules evaluations, board of study feedback and external examiners reports. Joint work undertaken by the Social Work, Youth Work and Community Health teams to develop an inter professional experience (which meets the requirements of the respective awarding bodies) for those groups of students in order to better prepare students for working across professional boundaries There are 4 main themes that underpin the curriculum: 1. Comprehensive and systematic understanding of social work practice within its legal, social, ethical, organisational, theoretical and evidence based contexts 2. The development of a range of skills that can be applied consistently across varied contexts and in a manner which is consistent with the expectations of service users and carers 3. The integration of anti-oppressive practice and diversity within all aspects of the curriculum 4. Understanding and application of inter professional working within the context of current policy and organisational issues within Health, Social Care and Youth Work. The above themes are developed in a coherent and progressive manner throughout the programme. Placements Placements are an integral part of the BSc Social Work programme and all students undertake two assessed practice placements. The minimum number of days in the first placement is 90 days and in the second placement is 110 days. Placements take place in a wide range of statutory and voluntary settings within the University s partnership agencies, which are listed below. We regret that due to the national shortage of practice placements we cannot offer students a choice. All placements are selected to enable the students to meet the formal requirements laid down by GSCC/HCPC. London Metropolitan University has a range of placements with a variety of social work agencies both statutory and voluntary. It is essential all students spend at least 200 days gaining required experience and learning in practice settings. Each student must have experience: - in at least two practice settings - of statutory social work tasks involving legal interventions - of providing services to at least two user groups (e.g. child care and mental health) (requirements for social work training 2002) By the end of the course students are expected to achieve the standard of competence for newly qualified

social workers laid down by the national occupational standards. Students will be provided with the opportunity to learn about a range of client and user groups including children and families, young people, adults and older people. We are committed to providing a programme in which the context and content of learning takes place within an anti-discriminatory and anti-oppressive framework. This commitment applies both in the University and whilst the student is on placement. It is essential that all students understand that we cannot offer a choice in relation to practice placements and you may have to be prepared to travel up to 1.5 hours each way to the agency. Nevertheless we are committed to trying to match both your learning and individual needs as best as is possible. In setting up a placement the programme works in accordance with the Quality Assurance Agency precepts and guidance to ensure high quality practice learning opportunities (http://www.qaa.ac.uk/public/cop/copplacementfinal/precepts.htm). Agencies are selected for the appropriate learning opportunities that can be offered to students to meet intended learning outcomes and assessments are devised that are appropriate to assess practice competence.

Index of Key online information Academic appeals www.londonmet.ac.uk/appeals Academic Regulations www.londonmet.ac.uk/academic-regulations Coursework and Examinations www.londonmet.ac.uk/coursework-exams Exam timetable www.londonmet.ac.uk/examtrack Evision www.londonmet.ac.uk/evision Faculties http://www.londonmet.ac.uk/depts IT and Media Services http://my.londonmet.ac.uk Library Catalogue http://catalogue.londonmet.ac.uk/ Mitigating Circumstances www.londonmet.ac.uk/mitigation Module Catalogue https://intranet.londonmet.ac.uk/progplan/module-catalogue/

Professional Service Departments www.londonmet.ac.uk/services Programme Planning (Module Registration) www.londonmet.ac.uk/ug-course-information Student Handbook www.londonmet.ac.uk/student-handbook Study Hub www.londonmet.ac.uk/studyhub Student Charter www.londonmet.ac.uk/charters Student Services www.londonmet.ac.uk/studentservices Timetable information www.londonmet.ac.uk/ug-course-information Weblearn www.londonmet.ac.uk/weblearn Undergraduate Course Information www.londonmet.ac.uk/ug-course-information Undergraduate Offices www.londonmet.ac.uk/registry University Secretary s Office www.londonmet.ac.uk/universitysecretary