Managing the Auditor/Client Relationship



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Session 32 Managing the Auditor/Client Relationship October 15, 2007 Agenda Why is this important? Auditing Accountant Perspective Kathy-Ann Edwards, PwC Company Actuary Perspective Rod Bubke, Ameriprise Financial Auditing Actuary Perspective Jason Morton, Deloitte 1

What s Changed? Sarbanes Oxley Only 4 auditing firms Auditing firms get audited themselves Actuarial results are an area of focus due to subjectivity Definition of an External Auditor An external auditor is an audit professional who performs an audit on the financial statements of a company, government, individual, or any other legal entity or organization, and who is independent of the entity being audited. Users of these entity s financial information, such as investors, government agencies, and the general public, rely on the external auditor to present and unbiased and independent evaluation on such entities. They are distinguished from internal auditors for two main reasons: (1) the internal auditor s primary responsibility is appraising an entity s risk management strategy and practices, management (including IT) control framework and governance processes, and (2) they do not express an opinion on the entity s financial statements. Wikipedia 2

What Is the Role of an External Auditor? Engaged by the audit committee/senior management to express an opinion on whether an entity s financial statements are free of material misstatements. Normally, external auditors review the entity s information technology control procedures when assessing it overall internal controls. External auditors must also investigate any material issues raised by inquires from professional or regulatory authorities, such as the local taxing authority. For public companies, the Sarbanes-Oxley Act (SOX) has imposed stringent requirements on external auditors in their evaluation of internal controls and financial reporting. How is the external auditor able to express an opinion? Perform an in-dept planning exercise that allows the auditor to identify audit risk relating to financial reporting. -Meeting with management and the business areas to understanding significant business issues. Once the audit risk are identified, develop an the audit strategy. -Entails developing a plan on what s going to be tested and how. Decide whether test of details or controls will be performed. 3

How is the external auditor able to express an opinion? (cont d) Example of what this mean s to us here, the auditor plan will focus on financial statements for actuarial developed balances, this will include: -Meeting with key management personnel to obtain an understanding of the business, products, methods, assumptions, controls etc. -Based on this understanding, determine the test approach Sample of products, controls testing around products, key calculations etc. How is the external auditor able to express an opinion? (cont d) In summary to be able to express an opinion, the auditor has to plan, perform and document the audit in compliance with all applicable professional standards, including those issued by the PCAOB. Also where applicable, the plan should cover if opinions need to be issued on various bases of accounting e.g. US GAAP, Statutory, IFRS. 4

Key Factors in maximizing the Auditor/Actuary Relationship Upfront communication -Early discussion on issues, significant judgments and changes. Examples: Client actuarial team has a plan to change the a reserving methodology for a product. How does that impact the financial statements? Client actuarial team is in the middle of a mortality study and the third quarter 10Q is about to be filed, what should happen? -Understanding of what are the audit risk. Key Factors in maximizing the Auditor/Actuary Relationship -Explaining how the planned procedures will help or link to the Financial Statement audit. -Discussing how the controls testing fits into the overall picture. -Clear discussion on timelines -Explaining the testing approach what does it mean by the auditor performing detail audit procedures? 5

Key Factors in maximizing the Auditor/Actuary Relationship Discussion on Fraud explanation on why that s important and what does it mean. Coordinated perspective and view point from the auditor and the actuarial specialist on the audit team. Company Actuary Perspective Why is a good relationship important? Traits of a Good Relationship What is expected of us? What can / should we expect form auditors? Communication 6

What s Changed? Sarbanes Oxley Only 4 auditing firms Auditing firms get audited themselves Actuarial results are an area of focus due to subjectivity Importance of a Good Relationship Enhance the financial reporting process New issues can be dealt with collaboratively Reduces Surprises Reduce the likelihood of control deficiencies Work more as a team, not us vs. them Make everybody s life easier 7

Traits of a Good Relationship Collaborative vs. Adversarial Open and regular communication Congenial Attitude What is Expected of Company Actuaries? Provide requested data in a timely manner Provide information in reasonable formats Adequate Documentation Communicate Timing issues Response to open items SOX walk throughs 8

What Can Company Actuaries Expect? Auditor communicates internally concerning the client Year over year Within audit cycle Timely feedback Consideration of conflicting priorities Resource contention for competing projects Industry information General trends in the industry? What are companies considering relative to an issue What Can Company Actuaries Expect? (cont) Communication What is needed? When is it needed? Why is it needed? Specific request 9

Auditing Actuary Perspective Understanding the Audit Process Scope, Timing Summary of Major Worksteps Interactions between actuaries and accountants Communication Expectations Documentation Understanding the Audit Process Why are these people bothering me at my busiest time of year? Consequences Scope Timing Summary of audit actuary worksteps 10

Consequences Audit opinion delayed, withheld, or qualified Significant Deficiency or Material Weakness Management letter comments Summary of adjustments passed Scope More time and attention on actuarial balances, processes, issues Certain items are out of scope of audit review Theme: perform more review earlier in the year On 9/30 balances, also some on 6/30 11

Timing Major phases Planning Requests Work, interaction, issue resolution Close Audit Actuary Worksteps Follow-up from prior periods Changes (systems, bases, approaches) Movements trend analysis Reasonableness analytic review Accuracy mechanical testing Controls review Tracing and reconciliations 12

Interactions Between Actuaries and Accountants Three major steps of valuation Data (extracts, other inputs) Computations (calculation engine) Reporting (incl. consolidation to ledger) All steps are important, but hand-offs are critical Old days: actuaries dealt only with computations. Not as silo d now Interactions Between Actuaries and Accountants Main contact point for company actuary may be auditor s accountant, not actuary On-site more often Auditor accountants and auditor actuaries use much of the same information Be patient with the accountants you won t always be able to deal just with actuaries Best in class companies have close working relationships between their actuaries and accountants 13

Interactions Between Actuaries and Accountants Actuaries are lower on the hierarchy with respect to financial reporting rules Specific accounting issues Error vs. refinement treatment A better answer should be booked No spreading of impacts Q1 vs year-end overlap Communication Expectations Interests are aligned Two-way communication Year-round audit Documentation 14

Documentation Support for reported balances Company provides information, auditor audits Auditor has stringent documentation requirements A good rule to follow: If documentation doesn t exist, the task was never performed 15