Goudgraven in Goudmijn Building Bridges with SAS BI-server May 2006 Michiel Lange Caspar Walboomers 1
2 Aechmea
History of 1811 establishment of Onderlinge Brand Assurantie Sociëteit Achlum ( Achlum Mutual Fire Insurance Society) 1909 establishment of Centraal Beheer 1949 establishment of Zilveren Kruis 1978 SAS 1985 merger of Zilveren Kruis and VGCN 1991 merger of Avéro and Centraal Beheer to form AVCB Groep 1992 establishment of Eureko 1994 take-over of Staal Bankiers N.V. 1995 merger between Avéro Centraal Beheer Groep (AVCB) and Zilveren Kruis Groep to form Group 1998 merger between and PVF Pensions 2000 merger GAK Holding and establishment Eureko B.V. 2002 take-over Royal, Sun & Alliance 2004 integration Eureko and Holding merger Avéro and Levob 2005.. 3
Shareholder and Organisational structure 1 (per January 2005) Association BCP D. Contominas Rabobank Nederland Friends Provident 2.9% Covea 2.9% Gotheaer 1.7% LF Group 1.5% Stichting PVF1.3 % Swiss Mobiliar 1.2 % Preference shareholders Eureko Tussenholding No voting rights 65.1% 3.9% 4.8% 4.5% 11.5% 10.3% Eureko BV (Netherlands) 100% Friends First (Ireland) 100% Interamerican (Greece) 100% Union (Slovakia) 97% Império France (France) 100% Main associates PZU 32% F&C 21% Novabank 10% Developing operations Cyprus Bulgaria Romania ¹ Presented percentages for Eureko s shareholders are voting rights; Rabobank Nederland holds a 5% shareholding of ordinary voting shares 4
Group organizational diagram /Eureko Holding Services Corporate Staff Services Health Occ. Health/ Pensions Private Lines Commercial Lines Agents Bank Corporate Accounts Health Services 5
Marketleader in the Netherlands. international? Premium Income 2004, mld Marketposition Premium Income 2004, mld 1) Marktpositie 1) International Percentage 2) Eureko Interpolis 9,1 1 Axa 67 1 64% ING 7,5 2 ING 44 9 82% Fortis 4,9 3 Aegon 20 10 81% Delta Lloyd 4,4 4 Fortis 14 14 61% Aegon 3,7 5 Eureko 10,2 17 11% Nld Europe World 1) Ranking in termen van wereldwijde ontvangen premies van Europese verzekeraars Bron: Lehman Brothers, CBD 2) Internationaal gedefinieerd als niet-nederland voor Eureko, ING, Aegon, niet-benelux voor Fortis en niet-frankrijk for Axa 6
Market position 2002-2004 (figures x million euro) Insurance 2002 2003 2004 Top 10 Insurers The Netherlands ING Groep 6.679 7.379 7.516 Fortis Groep 5.210 5.235 5.225 Groep 4.308 4.706 4.953 Delta Lloyd 3.222 3.698 4.396 Rabo Interpolis 2.941 3.316 3.740 Aegon 4.147 3.817 3.701 SNS Reaal Groep 1.501 1.780 1.689 Allianz 1.519 1.489 AXA 1.182 1.039 1.007 Zwitserleven 995 1.605 ING Groep Fortis groep Groep Delta Llyod Rabo Interpolis Aegon SNS Reaal Groep Allianz AXA 2004 2003 2002 Total premium top 10 31.704 34.063 Total market share 71,3% 74,0% Zwitserleven 0 1000 2000 3000 4000 5000 6000 7000 8000 Market share 9,7% 10,2% 7
Mission aims to be a socially responsible, leading and innovative provider of financial security and health care (All finance, All Care). Our goal is to offer our customers the right procut/service combinations and in doing so to shoulder their burden. A human approach to our customers will play a central rol in achieving this goal. ontzorgt ( unburdens) 8
4 different civilisations! Eureko / Bu Private Lines (Nld) FBTO CBA 9
Eureko / ABU Private Lines (Nld) 1 civilisation! 10
What characterizes civilisations Law Religion Culture 11
4 different civilisations: one company Law - Rules / Procedures / Security.. Religion - Belief in necessity - Belief in the (1) single truth - Belief in ourself (we are the champions) National pride (and prejudice) - Together we can do better (let s make things better) - One tool for all (and all for one tool!) Culture - Lingo / jargon - Arts / skills / habits / do s & don ts - Definitions / models 12
Actuaries Apeldoorn Leeuwarden Business Controllers 13
Business Problem Two departments both on two locations need for integration. Actuarial people with SAS knowledge, Business Controllers without SAS knowledge dependencies Data problem need one single up-to-date data source 14
Q: What is stronger? Construction 1 ETL Analysis Report Construction 2 ETL Analysis Report 15
Three pillars of the project 1. Goldmine: datasets 3. Uniform processes 2. Tool: SAS V9 BI Success through coordinated implementation of three pillars 16
Techical Solution Client-Server configuration SAS BI Server (9.1.3) Enterprise Guide (3.02) Add In for Microsoft Office EUREKA! 17
Client How is it working? Client Server SAS.exe Data 18
19 What does it look like?
Why SAS (Centraal Beheer) uses SAS since 1978 SAS offered a good client-server configuration One solution Solid partner for 20
What are the Benefits? Fast response to market 80% time for analysis Uniform processes One solid department Personal benefits 21
Drivers for Change New Management Integration of departments Uniformity (One-ness) 22
Implementation of SAS BI server Product - SAS BI-Server + Enterprise Guide + Add In MS Office Project structure - Team: experienced SAS users + architects + etl developpers - Flat structure - Architects + end-users - > designed together Current status of implementation - Incremental implementation - Data / programs + applications + stored processes 23
Lessons learned It s difficult to be the first (sometimes) A working demonstration environment Coordinated approach: i.e. uniformity in processes etl for data SAS BI-Server Small project team, quick results 24
This is the final sheet Questions? Michiel.Lange@.NL Caspar.Walboomers Walboomers@.NL 25