Gartner Digital Workplace Summit 2015



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Gartner Digital Workplace Summit 2015 21 22 September London, UK gartner.com/eu/workplace Workplace Reimagined: Agile, Engaged, Empowered Key Benefits of Attending Increasing Employee Engagement and Agility Architecting for the Digital Workplace Future Leveraging Consumerized Styles of Computing in the Enterprise Applying Big Data and Analytics to Enable Greater Workforce Agility Enabling New Work Styles Driving Better Collaborative Decision Making Improving User Experience

Workplace Reimagined: Agile, Engaged, Empowered Capitalize on a new era of workforce engagement A revolution is occurring in today s workplace. Every business is becoming a digital business. Democratization and consumerization are rapidly changing when, where and, most importantly, how people work. This revolution forces IT leaders to satisfy a digitally savvy workforce and, in the process, improve employee engagement, productivity and agility. At the Gartner Digital Workplace Summit 2015, we will help you to create a compelling vision of digital workplace transformation for your own organization. Get ready to master the challenges of digital disruption and initiate a new era of workforce engagement. You will walk away with leading-edge insights and actionable advice to: Improve user experience design with a consumerized approach Create a flexible computing environment that drives more effective team interactions Improve knowledge reuse, best-practice sharing, collaborative problem solving and project execution Better use analytics to help employees work more efficiently Deliver new collaborative experiences via smart machines, wearable devices and mobile apps By 2018, 50% of team coordination and communication will occur via mobile group collaboration apps. Gartner Predicts 2015 Visit gartner.com/eu/workplace for more information

Why Attend? See how digital workplace initiatives differ from traditional workforce projects. Understand why better engagement is more about rethinking how employees use tools than about the tools themselves. Discover the smartest route to making digital workplace investments that deliver real business value and measurable ROI. Learn about benefiting from smart work environments where you can extract insights, find correlations and even predict outcomes. Learn to drive workforce engagement and agility with the very latest in mobile apps, portals, intranets, social and collaboration tools, enterprise content management and more. Hear how to deliver new work models that support the digital business, empower employees and attract and retain talent. Who Should Attend? IT Leaders & Business Executives responsible for: Digital Workplace Initiatives Employee Engagement Collaboration and Social Initiatives Content Management IT Strategy and Operations Knowledge Management Portals, Intranets and Web Strategies HR/Human Capital Management Enterprise and Information Architecture Gain a competitive advantage by creating a socially active workforce that can tap internal and external knowledge and expertise with ease. Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in the topic you d like to discuss. What are Attendees Saying? The Conference brought together some great speakers to showcase the transformation opportunities organizations face as they embark upon creating a digital workplace. Thought provoking and inspirational. attendee from Mastercard Our organization is in its digital workplace infancy. The conference has given me a clear road map to creating a digital workplace. attendee from city & county of san Francisco The conference was very enlightening and provided insights into not only what companies can do now but also what the emerging trends in the industry are. attendee from Biogen Highly relevant and the other attendees were great to learn from; sessions were great; networking was awesome! I ll be back! attendee at digital Workplace Us 2015 #GartnerDWS Gartner Digital Workplace Summit 2015

Agenda at a Glance Monday 21 September 2015 07:30 20:00 Registration, Information and Refreshments 08:00 08:45 Tutorial: Debunking the Myths of User Experience Magnus Revang Tutorial: Mobile Real-Time Team Workspaces and the Consumerization of Collaboration Adam Preset 09:00 10:00 Summit Chair Welcome and Gartner Keynote: Workforce Reimagined: Agile, Empowered, Engaged Chris Howard and Susan Landry 10:00 10:30 Industry Panel 10:30 11:00 Refreshment Break in the Solution Showcase Tracks A. From Strategy to Business Value B. Enabling New Ways of Working C. Empowering High Impact Performers D. Re-imagining the Workplace 11:00 11:45 Developing the Digital Workplace Strategic Road Map Paul Miller How to Align Governance of Content and Structured Information to Maximize Business Outcomes Saul Judah The Smart Workplace: Knowledge Management Nirvana or Big Brother Dystopia? Nikos Drakos Reimagining the Workplace by Leveraging the Digital-Physical Convergence Adam Preset 12:00 12:30 Solution Provider Sessions 12:30 13:45 Lunch in the Solution Showcase 13:45 14:15 What to Do When Every Employee is an IT Employee Susan Landry Optimizing Your Workforce: Using Mobile to Create Innovation Richard Marshall Managing Content in the Digital Workplace Hanns Köhler-Krüner Technical Insights: Making Metadata Manageable With Automation and Analytics Darin Stewart 14:30 15:15 Eight Steps to a Compelling Business Case for a Digital Workplace Initiative Nikos Drakos Collaborating in the Digital Workplace Carol Rozwell Technical Insights: Which Enterprise File Sync Service Is Right for You? Smart Machine Disruptions Will Dominate This Decade Tom Austin 15:15 15:45 Refreshment Break in the Solution Showcase 15:45 16:15 Measuring Engagement Past, Present and Future Helen Poitevin 16:30 17:00 Solution Provider Sessions Coordinating Nonroutine Work More Collaboration, Less Coercion Nikos Drakos Search That Thinks, Listens And Shows Hanns Köhler-Krüner 17:15 18:00 Guest Keynote: The Leadership Illusion Magnus Lindkvist 18:00 20:00 Networking Reception in the Solution Showcase Tuesday 22 September 2015 07:30 17:00 Registration and Information 08:30 09:15 Use a Bimodal Digital Workplace Strategy to Move both Fast and Slow Chris Howard 09:30 10:00 The Psychology of Serial Innovation Debra Logan 10:00 10:30 Refreshment Break in the Solution Showcase Take These Steps To Create Your Internal UX Design Team Magnus Revang Destroy Your Meetings Before They Destroy You Adam Preset New Roles in the Digital Workplace Debra Logan Driving Change Through Evidence Based Decision Making Alan Duncan Technical Insights: In-Depth Analysis Google Apps vs. Office 365 Making Teams of Smart Machines and People More Effective Than Either Alone Tom Austin 10:30 11:15 Guest Keynote: The Future of Work Socialized, Digitized and People-Powered Perry Timms 11:30 12:15 Digital Humanistic Manifesto Saul Judah 12:15 13:30 Lunch in the Solution Showcase How to Consumerize Software for the Digital Workplace Magnus Revang The Work Grid and Your Next Intranet Jim Murphy and Darin Stewart 13:30 14:15 Case Study: Swisscom: Collaborating with the Future, for the Future Ruggero Crameri and Yasmin Ogi, Swisscom Case Study: Kicking and Screaming into 21st Century Technology: Medecin Sans Frontieres Robin Vincent-Smith and Rossen Jekov, Medecins sans Frontieres Case Study Adam C. Boyet, Boeing Case Study 14:30 15:15 Execution Strategies for a Digital Workplace Paul Miller Stop, Look, Listen: Video's Future Is More Than Faces On Glass Adam Preset The Impact of Mobilization on Business Process Richard Marshall Technical Insights: Hybrid Cloud Making It Work for SaaS Communication and Collaboration 15:15 15:45 Refreshment Break in the Solution Showcase 15:45 16:30 Five Organizational Change Imperatives for the Digital Workplace Carol Rozwell Employee Monitoring and Behavior Analytics: Realize Benefits Without Being a Creep Alan Duncan Content + Function: Mobile Apps for the Digital Workplace Richard Marshall 16:45 17:15 Gartner Closing Keynote: What to do Next Week? Hanns Köhler-Krüner, Magnus Revang, Chris Howard and Carol Rozwell Gartner Digital Workplace Summit 2015 #GartnerDWS

Agenda as of 6 August 2015 During the event, please refer to the printed Agenda or the Gartner Events mobile app for complete, up to the minute session information. Tutorial: Technical Insights: Making Enterprise Search Work Darin Stewart Workshops and Analyst-User Roundtables 11:00 12:30 Workshop: The Language of Change Debra Logan and Carol Rozwell 11:00 12:00 Roundtable: Business Applications and Employee Experience Helen Poitevin 12:45 13:05 Magic Quadrant for Enterprise Search Hanns Köhler-Krüner 13:45 15:15 Workshop: Strategies and Alternatives for Life After SharePoint Jim Murphy 15:30 16:30 Roundtable: Building a Business Case for Employee Portal Initiatives Jim Murphy 13:30 14:30 Roundtable: Working With Human Resources on a Digital Workplace Initiative Helen Poitevin 14:45 15:45 Roundtable: Using Neuroscience Research in the Digital Workplace Debra Logan Tracks A. From Strategy to Business Value Creating a digital workplace strategy that helps organizations meet their performance objectives amid a wave of digital business disruption takes forethought and careful planning. Effective governance makes it easier to select the right implementation targets and balance the investment with expected returns. B. Enabling New Ways of Working Work is no longer a place we go. Today s professionals do meaningful work wherever, whenever and however they need to do it. To deliver digital environments that harness and amplify the readiness of a worker s ability and desire to network, organizations must rethink and motivate them to go above and beyond means rethinking collaborative work processes and taking advantage of consumer-style application experiences. C. Empowering High-Impact Performers There is no lack of available data, but transforming it into actionable insight is another matter. As the array of non-traditional content continues to grow, it becomes more difficult to control and exploit. How must content management evolve? Will analytics on content and social media help us overcome this dilemma? 08:15 09:15 Roundtable: Changing the Workplace, Changing How People Work Carol Rozwell D. Re-imagining the Workplace Today s consumerized technologies have the potential to do something that several decades of business collaboration tools have failed to do: engage workers. Mobile is a reality. New technologies like smart machines and wearables are emerging. How do we build a secure, reliable digital workplace environment from existing platforms? 09:30 10:30 Roundtable: Building a Compelling Business Case for the Digital Workplace Saul Judah 10:30 12:00 Workshop: Privacy by Design: Achieving Data Privacy, Security and Trust Alan Duncan 12:30 12:50 Magic Quadrant for Enterprise File Synchronization and Sharing 13:45 15:15 Workshop: Digital Workplace Needs a New Approach to ECM Hanns Köhler-Krüner 13:15 14:15 Roundtable: The Executive Guide to Extreme Creativity Debra Logan By 2017, 40% of large enterprise IT organizations will actively exploit user experience designs for employee-facing apps. Gartner Predicts 2015 14:30 15:30 Roundtable: Developing Digital Ethics to Make Your Digital Workplace Successful and Trusted Tom Austin 15:45 16:45 Roundtable: The Hidden Gotchas of Office 365 Money-back guarantee If you are not completely satisfied with this Gartner conference, please notify us in writing within 15 days of the conference and we will refund 100% of your registration fee. Visit gartner.com/eu/workplace for more information

Solution Showcase Develop a shortlist of technology and service providers who can meet your particular needs. We offer you exclusive access to some of the world s leading technology and service solution providers in a variety of settings. Premier Sponsors Sponsorship Opportunities For further information about sponsoring this event: Telephone: +44 1784 267456 Email: european.exhibits@gartner.com Syncplicity is an easy-to-use, enterprise-grade fi le sync and share solution that gives you access to all your business fi les on all your devices, online or offl ine, with no hassles. By combining highly secure fi le sync with a rich mobile, web and desktop experience, you get access to all your business fi les and can share them and collaborate inside or outside your organization easily. All while giving IT professionals the security, manageability, and control they need. www.syncplicity.com Platinum Sponsors Access and share secure documents anytime, anywhere, and from any device. Intralinks gives you the freedom to work beyond boundaries and the security to do so with absolute confi dence. Spanning over 40 industries across the globe, more than 3.1 million global professionals rely on Intralinks to work together securely and productively. Large-scale mergers & acquisitions, enterprise collaboration, drug development, syndicated lending, and fund management are just some of the endeavors we facilitate every single day. www.intralinks.com Registration and Pricing 3 easy ways to register Web: gartner.com/eu/workplace Email: emea.registration@gartner.com Telephone: +44 20 88792430 Pricing Standard Price: 2,475 + VAT Public Sector Price: 1,950 + VAT Huddle, Inc. Huddle is a cloud collaboration platform that allows you to securely share fi les, manage projects and get more done. Huddle s easy-to-use web, mobile and desktop tools are trusted by thousands of the world s smartest enterprises and government agencies to transform the way they work. www.huddle.com GROUP Europe s largest ECM vendor from Germany presents Doxis4. Based on the latest technology, Doxis4 provides business solutions on a single ECM & BPM platform for any kind of content and process. More than 1 million users are trusting in ECM excellence from SERgroup. 30 years experience is our success. www.ser-solutions.com Silver Sponsors AirWatch by VMware is the leader in enterprise mobility management. We enable end users with a digital workspace and empower IT with a unifi ed and secure mobility platform. www.air-watch.com SAP is the world leader in enterprise software and softwarerelated services and helps companies of all sizes and industries run better. SAP Jam, the company s social collaboration solution, connects customers, partners, and colleagues with information, applications, and processes to solve businesscritical problems and to drive results. www.sap.com/jam As a leading independent software vendor, Sinequa provides an advanced real-time Big Data Search & Analytics platform for Fortune Global 2000 companies and government agencies. www.sinequa.com harmon.ie empowers the digital workplace by delivering a single-screen contextual workstream to today s tech-saturated users, thereby enabling them to make smart business decisions anytime, anywhere. www.harmon.ie Gartner Clients A Gartner ticket covers both days of the Summit. Contact your account manager or email emea.events@gartner.com to register using a ticket. Attend with your Team Group Rate Discount Maximize learning by participating together in relevant sessions or splitting up to cover more topics, sharing your session takeaways later. Complimentary registrations: 1 for every 3 paid registrations 2 for every 5 paid registrations 3 for every 7 paid registrations For more information, email emea.teamsend@gartner.com or contact your Gartner account manager. Liferay, a Leader in the Gartner Magic Quadrant for Horizontal Portals, provides portal, content management and collaboration software for modern digital engagement solutions. www.liferay.com LoopUp is a global enterprise collaboration SaaS provider, helping thousands of businesses host less painful, more secure and more productive conference calls and online meetings. www.loopup.com Prysm is a Silicon Valley-headquartered company delivering total display solutions that create unrivalled immersion and engagement. www.prysm.com Qumu provides the tools businesses need to create, manage, secure, distribute and measure the success of their videos to empower employees, partners and clients. www.qumu.com Redbooth is the award-winning platform that empowers teams and businesses to collaborate, communicate in real time, and achieve breakthrough productivity and agility. www.redbooth.com Search Technologies is the leading technology services fi rm specializing in the design, implementation, and management of enterprise search and big data analytics applications. www.searchtechnologies.com Venue Park Plaza, Westminster Bridge, London, UK Phone: +44 20 8879 2430 2015 Gartner, Inc. and/or its affi liates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affi liates. For more information, email info@gartner.com or visit gartner.com.