CURRICULUM VITAE Susan O Hara 735 Hemenway Street ohc@comcast.net Marlborough, MA 01752 508-460-2026 Summary of Qualifications Highly experienced nursing professional with over twenty-seven years experience and a broad base of skills including: healthcare education, research, marketing, direct patient care, nursing staff supervision, inservice training, program development and management. Author of uniquely tailored and creative healthcare programs, as well as healthcare prevention and promotion education programs Consultant during programming and schematic design phases for healthcare architects.. Professional Licenses and Certifications Licensed RN in Massachusetts Education including Post Graduate, Graduate and Undergraduate Degrees and Studies Master Public Health 2001 University of Connecticut, Farmington, CT BA, English, 1981 State University of New York at Oswego, Oswego, NY. RN, 1976 St. Joseph's Hospital School of Nursing, Syracuse, NY. Relevant Course Work Healthcare Architecture seminar courses, 1994-present, including design of emergency departments University of Hartford, 1992 Hartford, CT. 'Pulmonary Rehabilitation' (3 credits) Educational and Professional Honors or Awards 1994-95 Small Grants For Preventive Medicine And Public Health Graduate Students National collaborative between Centers for Disease Control and Prevention (CDC), The Association of Teachers of Preventive Medicine (ATPM), and Association of Schools of Public Health (ASPH) "Development of a Guide for 'Review of Infection Control Practice in the Home'" for Hemophilia Patients on Home-Infusion. 1999 New England Public Health Association s President s (NEPHA) Award in recognition of extraordinary devotion to the purposes and interest of the NEPHA. 1990 1991 Who's Who in American Nursing Description of Papers Written, Publications Newsletter Editor 1998: New England Public Health Association Yankee Crier and Massachusetts Association of Cardiovascular and Pulmonary Rehabilitation. Grant Writing: 1997 Successful "Institutional Casefinding Tobacco Control" grant for Athol Memorial Hospital; awarded approximately $286,000 for first year (total grant request: 3 years/ $486,043).
Academic and Professional Presentations See Appendix A. Professional And Association Memberships Member American Association of Cardiovascular and Pulmonary Rehabilitation Member American Public Health Association Member (Affiliate) Boston Society of Architects 1998-2000 Board Member, New England Public Health Association 1994-97 Member, Field Operations Committee, American Heart Association, -MA 1991-94 President, American Heart Association, Quinebaug Valley Branch-CT Work Experience 1994 - Present O'HARA HEALTHCARE CONSULTANTS (OHC), Marlborough, MA Founder and Principal Responsible for direct supervision of all aspects of this diversified consulting practice including marketing, business development, management of consulting associates, and individual client management. Research, education, and design services for the health care community, specializing in cardiopulmonary rehabilitation program design and implementation. Consulting services and delivery provided by a multidisciplinary health care team. Areas of expertise include research assistance on clinical topics and health care related education, through public speaking and classroom presentations. Specialties include architectural healthcare programming, design review, and assistance for medical facilities. Experience includes OB/GYN Suite, Cardiac Rehabilitation (4 projects), Pediatrics Suite, Community Hospital Master Planning, Facility Management Database, and Mammography Department Expansion. PROJECTS 1995-2003 St. Elizabeth s Medical Center, Brighton, MA. Administration Clinical liaison between hospital administration, individual departments (SICU, pain management, occupational health, orthopedics, inpatient and outpatient psychiatry), architects, and regulatory agencies such as Department of Public Health, Department of Mental Health, etc. Research and development of white paper on the future of healthcare architecture, including, but not limited to public health perspective, VA, private, teaching hospitals, HMO providers, unions and labor work force, architecture and public health academia, for national PowerPoint presentation. Currently contracted to provide health education services, presentations and move program coordination. Cardiac Rehabilitation Department Design and development of customized and up to date policy and procedure manual, including coordination and inclusion of requirements, guidelines and standards [AACVPR, ACSM, ANA, DPH, USHHS, (AHCPR/NHLBI Clinical Practice Guideline number 17)] and other regulatory agencies, assist with equipment purchases; time management study and architectural consulting services for renovation project. 2002 Town of Manchester Planning Department, Manchester CT Homelessness Demographic Survey Analysis, data entry, SPSS for presentation of 135 surveys. 2001 Day Kimball Hospital Putnam, CT. Nursing/Hospital Administration Design of an innovative, JCAHO based policy and procedure process for hospital wide use. Complete analysis of current administrative hospital wide policy manuals for JCAHO survey preparation. Conversion of existing system into new intra-net-type environment. Facilities Department /Administration. Programming and healthcare clinical observation and assessment: pediatric unit.
1995-present Beth Israel Deaconess Medical Center, Neurology Department, Boston, MA: Research investigating Multiple Sclerosis clusters in two Massachusetts towns. Consulting services for leading MS neurologist for healthcare education presentations. 1998 Manchester Health Department, Manchester, CT: Project Coordinator for Community Health Needs Assessment Committee. Worked with diverse group community members to identify Community Health Status Indicators. Received assignment for Phase 2 of project to assist with writing Health Status Indicators to present to Town Board and resource manual. 1996/97 Athol Memorial Hospital, Athol, MA: Provided research (epidemiological analysis of cardiac and pulmonary disease) for feasibility of a Cardiopulmonary Rehabilitation Program. Consulting services retained to build hospital Cardiac Rehabilitation program including interviewing staff, writing protocol manuals, negotiating best price offers and selecting equipment, assisting with DPH requirements, etc. Wrote grant for local financial support. Acted as advisor for architectural design. 1995 University of Connecticut, School of Medicine, MPH Department, Farmington, CT: designed detailed Excel graph presentations of Maternal Health Statistics of Statewide vs. Regional (Backus Hospital) service area. 1994 Center for Disease Control and Prevention (CDC), Atlanta, GA: Designed education program for Hemophilia Clients and Families. PRE-OHC WORK EXPERIENCE 1991 to 2/94 Day Kimball Hospital, Putnam, CT Coordinator, Cardiopulmonary Rehabilitation Managed both cardiac and pulmonary rehabilitation programs. Provided overall program direction, including staffing, policy development, reporting to physicians, and serving on Chest Pain Committee. Provided staff education, including stress management to staff and patients. Directed patient recruitment. Handled provider relations. Provided clinical care. Oversaw hospital's Asthma Program. Developed and implemented the hospital's first business plan for a cardiopulmonary facility renovation project, including market analysis, financial data, population data, retrospective and prospective patient plans, program design requirements (volume, space, equipment). October 1993: opened state-of-the-art facility, meeting all goals, expectations.link TO PICTURE/ARTICLES HERE Initiated smoking cessation program, designed employee fitness program; first cardiopulmonary patient satisfaction survey; statewide cardiac and pulmonary rehabilitation facility surveys. Led patient recruitment program: increased patient visits from 100 to 400 per month in one year. Increased patient census from 20 to 50 per month (cardiac); 3 to 25 per month (pulmonary). Established Cardiac Rehabilitation - Nursing Home Liaison Program. 1988-1991 TAC / MEDICAL SERVICES, Boston, MA Director of Patient Services (Warwick, RI office, 1991) Managed overall office operations and staffing; provided direct training to meet all state and federal requirements for up to 120 contract employees' certifications; oversaw direct care for 300 patients; insured both company and federal quality assurance program policy compliance; directed Rhode Island marketing program. Met company goal: increase revenue (staffing hours) from $5K to $10K per week. Community Health Liaison (Director of Nursing), (Boston office, 1989-1990) Promoted from Contract Nurse to this position to market nursing services for the medical division and for the temporary services of sister company (HomeCare, PRN). Handled a variety of marketing related public relations responsibilities. Also provided direct nursing care on a supervisory basis. Home Care Division grew 80+% over six months. Personally brought in 21 new contracts within nine months. Negotiated rates for approval by US. Health Care, Travelers, Health Pro and Teamsters insurance companies. Successfully marketed to Bay State Health Care.
Contract Nurse, 1988-89 Worked in variety of intensive care units in Massachusetts. 1986-1987 NORTH SHORE COMMUNITY HEALTH CENTER, Peabody, MA Health Educator Supervised medical support staff; managed patient scheduling and care; evaluated and interviewed employees; wrote successful grants; triaged patient needs; provided referrals; developed creative and individualized methods for patient education programs; coordinated Boston University's Telecommunication Education Program to Massachusetts health centers. 1983-1985 STAFF NURSING AND PATIENT CARE, in Massachusetts Cambridge City Hospital, Cambridge, MA: Medical-surgical intensive care Children's Hospital, Boston, MA: Medical and surgical emergency departments 1981-1983 A. L. LEE MEMORIAL HOSPITAL, Fulton, NY Director of Inservice Education Educated and trained nursing staff and provided orientation to all hospital employees. Developed education-based program for medication errors; wrote and taught coronary care course; designed and completed audiovisual production for intravenous therapy. Wrote grant and acquired funding to build a medical library; oversaw construction, development, book acquisition, and hiring of librarian. 1976-1981 STAFF NURSING and PATIENT CARE, NY Staff Nursing and Patient Care Oswego Hospital, Oswego, NY: Medical-surgical intensive care and emergency room. Upstate Medical Center/State University of NY, Syracuse, NY: Adult/pediatric cardiac-thoracic ICU. St. Joseph's Hospital Health Center, Syracuse, NY: Pre- and post-operative cardiac surgical floor. 1984 1986 Resident Director: Endicott College, Beverly, MA Private Tutoring for Variety of Scholastic Levels: Basic Cardiac Anatomy and Physiology for the biomedical engineer Elementary, Secondary, Nursing Schools all topics Technical and Specialized Skills Advanced PC and Mac based software utilities, such as SPSS and EPI 2000. Extend Simulation Modeling
Appendix A Powerpoint Presentations: "The Charter School" An Architectural Presentation; "Exercise and the Elderly" An American Heart Association Nursing Home Program; "The Road To Recovery" A Cardiac Rehabilitation Home Exercise Program American Association of Cardiovascular and Pulmonary Rehabilitation [Tampa 9/00] The Public Health Perspective for Planning and Design of Cardiac Rehabilitation (a PowerPoint Presentation) New Hampshire Association of Cardiovascular and Pulmonary Rehabilitation Creating and Planning the Strategy for Your Cardiopulmonary Rehab Program Needs Massachusetts Association of Cardiovascular and Pulmonary Rehabilitation Creating and Planning the Strategy for Your Cardiopulmonary Rehab Program Needs Westonian Manor, Weston, MA Exercise and Cardiac Health for the Elderly Whidden Memorial Hospital-Everett, MA Current Trends in Cardiac Care Day Kimball Hospital - Putnam, CT Stress and Cardiac Disease; Stress and Pulmonary Disease (Patients and Employees) Connecticut Cardiac and Pulmonary Rehabilitation Society Syndrome X - A Micro-Vascular Coronary Disease Connecticut Society of Cardiac Rehabilitation Planning and Design of a Cardiopulmonary Rehabilitation Center Community College of Rhode Island - School of Respiratory Therapy Designing a Pulmonary Rehabilitation Program National Business and Professional Women's Organization NE Connecticut Branch Women And Heart Disease Northeast Connecticut School Nurses and Educators Behavioral Management of Asthma TAC / Medical Services / Homecare PRN - Boston, MA; Warwick, RI Universal Precautions Infection Control North Shore Community Health Center - Peabody, MA Established Center based 'Boston University Telecommunication Program' Teen Smoking, Prenatal Education, Cardiac Arrhythmias, CPR Cambridge Hospital - Cambridge, MA Ventricular Arrhythmias Children s Hospital - Boston, MA Oral Rehydration in a Tertiary Setting (Result of a year long research project) Designed (with team) Asthma Education Slide Program and workbook (Bilingual) A. L. Lee Memorial Hospital - Fulton, NY Designed Hospital Library, wrote successful grant for funding Designed and produced Intravenous Education Slide Program and teaching manuals Certified CPR Instructor; Hospital Safety & Infection Control Orientation; Cardiac Arrhythmias Oswego Hospital - Oswego, NY Cardiac Response/Arrhythmias for EMTs (Modified and taught to Non-Intensive Care Nurses Upstate Medical Center (State University Hospital of NY) - Syracuse, NY Pre-operative Cardiac Surgical Teaching for Children and Adults Designed tactile pre-operative portable teaching doll with chest tubes, urine catheters, EKG leads, O2 mask, intravenous tubes, etc., based on children s coloring book: Tracy has Open Heart Surgery St. Joseph s Hospital And Health Center - Syracuse, NY Pre- and Post- Operative Open Heart Surgery Teaching; Valve Replacement Education Program