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BLUESHIELD FOREVER BLUE MEDICARE PPO VALUE AND BLUESHIELD MEDICARE PPO 750 (PPO) (a Medicare Advantage Preferred Provider Organization (PPO) offered by HEALTHNOW NEW YORK INC. with a Medicare contract) Summary of Benefits January 1, 2015 December 31, 2015 This booklet gives you a summary of what we cover and what you pay. It doesn't list every service that we cover or list every limitation or exclusion. To get a complete list of services we cover, call us and ask for the "Evidence of Coverage." You have choices about how to get your Medicare benefits One choice is to get your Medicare benefits through Original Medicare (fee-for-service Medicare). Original Medicare is run directly by the Federal government. Another choice is to get your Medicare benefits by joining a Medicare health plan (such as BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO)). Tips for comparing your Medicare choices This Summary of Benefits booklet gives you a summary of what BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO) covers and what you pay. If you want to compare our plan with other Medicare health plans, ask the other plans for their Summary of Benefits booklets. Or, use the Medicare Plan Finder on http://www.medicare.gov. If you want to know more about the coverage and s of Original Medicare, look in your current "Medicare & You" handbook. View it online at http://www.medicare.gov or get a copy by calling 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Sections in this booklet Things to Know About BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO) Monthly Premium, Deductible, and Limits on How Much You Pay for Covered Services Covered Medical and Hospital Benefits Prescription Drug Benefits Optional Benefits (you must pay an extra premium for these benefits) Y0086_COM343 Accepted

This document is available in other formats such as Braille and large print. Things to Know About BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO) Hours of Operation From October 1 to February 14, you can call us 7 days a week from 8:00 a.m. to 8:00 p.m. Eastern time. From February 15 to September 30, you can call us Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time. BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO) Phone Numbers and Website If you are a member of this plan, call toll-free 1-800-329-2792 (TTY 711). If you are not a member of this plan, call toll-free 1-877-258-7453 (TTY 711). Our website: http://www.bsneny.com/medicare Who can join? To join BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO), you must be entitled to Medicare Part A, be enrolled in Medicare Part B, and live in our service area. Our service area includes the following counties in New York: Albany, Columbia, Fulton, Greene, Montgomery, Rensselaer, Saratoga, Schenectady, Warren, and Washington. Which doctors, hospitals, and pharmacies can I use? BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO) have a network of doctors, hospitals, pharmacies, and other providers. If you use the providers in our network, you may pay less for your covered services. But if you want to, you can also use providers that are not in our network. You must generally use network pharmacies to fill your prescriptions for covered Part D drugs. You can see our plan's provider and pharmacy directory at our website (http://www.bsneny.com/medicare). Or, call us and we will send you a copy of the provider and pharmacy directories. What do we cover? Like all Medicare health plans, we cover everything that Original Medicare covers - and more. Our plan members get all of the benefits covered by Original Medicare. For some of these benefits, you may pay more in our plan than you would in Original Medicare. For others, you may pay less. Our plan members also get more than what is covered by Original Medicare. Some of the extra benefits are outlined in this

booklet. We cover Part D drugs. In addition, we cover Part B drugs such as chemotherapy and some drugs administered by your provider. You can see the complete plan formulary (list of Part D prescription drugs) and any restrictions on our website, http://www.bsneny.com/medicare. Or, call us and we will send you a copy of the formulary. How will I determine my drug s? Our plan groups each medication into one of five "tiers." You will need to use your formulary to locate what tier your drug is on to determine how much it will you. The amount you pay depends on the drug's tier and what stage of the benefit you have reached. Later in this document we discuss the benefit stages that occur: Initial Coverage, Coverage Gap, and Catastrophic Coverage.

Summary of Benefits Report BlueShield Forever Blue Medicare PPO Value and BlueShield Forever Blue Medicare PPO 750 (PPO) for Contract H5526, Plans 017 and 014 Monthly Premium, Deductible, and Limits on How Much You Pay for Covered Services How much is the monthly premium? How much is the deductible? Is there any limit on how much I will pay for my covered services? $36.90 per month. In addition, you must keep paying your Medicare Part B premium. This plan does not have a deductible. This plan does not have a deductible. Yes. Like all Medicare health plans, our plan protects you by having yearly limits on your out-of-pocket s for medical and hospital care. $187 per month. In addition, you must keep paying your Medicare Part B premium. Yes. Like all Medicare health plans, our plan protects you by having yearly limits on your out-of-pocket s for medical and hospital care. Your yearly limit(s) in this plan: $3,400 for services you receive from in-network providers. $5,100 for services you receive from any provider. Your limit for services received from in-network providers will count toward this limit. Your yearly limit(s) in this plan: $3,400 for services you receive from in-network providers. $5,100 for services you receive from any provider. Your limit for services received from in-network providers will count toward this limit. If you reach the limit on out-of-pocket s, you keep getting covered hospital and medical services and we will pay the full for the rest of the year. If you reach the limit on out-of-pocket s, you keep getting covered hospital and medical services and we will pay the full for the rest of the year. Is there a limit on how much the plan will pay? Please note that you will still need to pay your monthly premiums and -sharing for your Part D prescription drugs. Our plan has a coverage limit every year for certain innetwork benefits. Contact us for the services that apply. Please note that you will still need to pay your monthly premiums and -sharing for your Part D prescription drugs. Our plan has a coverage limit every year for certain innetwork benefits. Contact us for the services that apply. BlueShield of Northeastern New York is a Medicare Advantage plan with a Medicare contract. Enrollment in BlueShield depends on contract renewal.

Covered Medical and Hospital Benefits Note: Services with a 1 may require prior authorization. Services with a 2 may require a referral from your doctor. Outpatient Care and Services Acupuncture and Other Alternative Therapies Not covered Not covered Ambulance In-network: $175 copay Out-of-network: $175 copay In-network: $125 copay Out-of-network: $125 copay Copay applies one way to an in-patient facility. Chiropractic Care Manipulation of the spine to correct a subluxation (when 1 or more of the bones of your spine move out of position): Copay applies one way to an in-patient facility. Manipulation of the spine to correct a subluxation (when 1 or more of the bones of your spine move out of position): In-network: $20 copay Dental Services 1 Limited dental services (this does not include services in connection with care, treatment, filling, removal, or replacement of teeth): In-network: $20 copay Limited dental services (this does not include services in connection with care, treatment, filling, removal, or replacement of teeth): Also see Optional Benefits. Diabetes Supplies and Diabetes monitoring supplies: Services 1 In-network: 20% of the Also see Optional Benefits. Diabetes monitoring supplies: In-network: 20% of the Diabetes self-management training: In-network: You pay nothing Diabetes self-management training: In-network: You pay nothing

Diabetes Supplies and Services 1 (continued) Diagnostic Tests, Lab and Radiology Services, and X-rays 1 Therapeutic shoes or inserts: In-network: 20% of the Diagnostic radiology services (such as MRIs, CT scans): In-network: $75 copay Therapeutic shoes or inserts: In-network: 20% of the Diagnostic radiology services (such as MRIs, CT scans): In-network: $75 copay Diagnostic tests and procedures: Diagnostic tests and procedures: Lab services: In-network: $5 copay Lab services: In-network: $5 copay Outpatient X-rays: Outpatient X-rays: Therapeutic radiology services (such as radiation treatment for cancer): Doctor's Office Visits Primary care physician visit: In-network: $25 copay. Therapeutic radiology services (such as radiation treatment for cancer): Primary care physician visit: In-network: $20 copay. Durable Medical Equipment Specialist visit:. In-network: 20% of the Specialist visit:. In-network: 20% of the

(wheelchairs, oxygen, etc.) 1 Also includes coverage for physician-prescribed ostomy supplies, crutches, wheelchairs, canes, CPAP machines, etc. Emergency Care $65 copay Also includes coverage for physician-prescribed ostomy supplies, crutches, wheelchairs, canes, CPAP machines, etc. $65 copay If you are admitted to the hospital within 1 day, you do not have to pay your share of the for emergency care. See the "Inpatient Hospital Care" section of this booklet for other s. If you are admitted to the hospital within 1 day, you do not have to pay your share of the for emergency care. See the "Inpatient Hospital Care" section of this booklet for other s. Copay also applies for observation at an inpatient hospital. Copay also applies for observation at an inpatient hospital. Foot Care (podiatry services) Worldwide coverage. Foot exams and treatment if you have diabetes-related nerve damage and/or meet certain conditions: Worldwide coverage. Foot exams and treatment if you have diabetes-related nerve damage and/or meet certain conditions: Routine foot care: Hearing Services Exam to diagnose and treat hearing and balance issues: Home Health Care In-network: $10 copay Routine foot care: Exam to diagnose and treat hearing and balance issues: In-network: $10 copay Covered when provided by a Medicare participating home health agency. Beneficiaries must be (1) confined to the home; (2) under a treatment plan from a Covered when provided by a Medicare participating home health agency. Beneficiaries must be (1) confined to the home; (2) under a treatment plan from a

Home Health Care (continued) Mental Health Care 1 Inpatient visit: physician; and (3) in need of intermittent skilled nursing care, physical therapy, speech therapy, or continued occupational therapy. physician; and (3) in need of intermittent skilled nursing care, physical therapy, speech therapy, or continued occupational therapy. Inpatient visit: Our plan covers up to 190 days in a lifetime for inpatient mental health care in a psychiatric hospital. The inpatient hospital care limit does not apply to inpatient mental services provided in a general hospital. Our plan covers up to 190 days in a lifetime for inpatient mental health care in a psychiatric hospital. The inpatient hospital care limit does not apply to inpatient mental services provided in a general hospital. Our plan covers 90 days for an inpatient hospital stay. Our plan covers 90 days for an inpatient hospital stay. Our plan also covers 60 "lifetime reserve days." These are "extra" days that we cover. If your hospital stay is longer than 90 days, you can use these extra days. But once you have used up these extra 60 days, your inpatient hospital coverage will be limited to 90 days. Our plan also covers 60 "lifetime reserve days." These are "extra" days that we cover. If your hospital stay is longer than 90 days, you can use these extra days. But once you have used up these extra 60 days, your inpatient hospital coverage will be limited to 90 days. In-network: $315 copay per day for days 1 through 6 You pay nothing per day for days 7 through 90 In-network: $280 copay per day for days 1 through 6 You pay nothing per day for days 7 through 90 Out-of-network: per stay Out-of-network: per stay Outpatient group therapy visit: In-network: $40 copay Outpatient group therapy visit: In-network: $40 copay Outpatient individual therapy visit: In-network: $40 copay Outpatient individual therapy visit: In-network: $40 copay

Mental Health Care 1 (continued) Your annual out-of-pocket limit (what you pay) is $1,890. After your limited has been reached, you pay nothing for inpatient mental health care for the remainder of the year. Outpatient Cardiac (heart) rehab services (for a maximum of 2 one- Rehabilitation 1 hour sessions per day for up to 36 sessions up to 36 weeks): In-network: $25 copay Your annual out-of-pocket limit (what you pay) is $1,680. After your limited has been reached, you pay nothing for inpatient mental health care for the remainder of the year. Cardiac (heart) rehab services (for a maximum of 2 onehour sessions per day for up to 36 sessions up to 36 weeks): In-network: $25 copay Occupational therapy visit: In-network: $25 copay. Occupational therapy visit: In-network: $25 copay. Outpatient Substance Group therapy visit: Abuse 1 Physical therapy and speech and language therapy visit: In-network: $25 copay. In-network: 50% of the Physical therapy and speech and language therapy visit: In-network: $25 copay. Group therapy visit: In-network: 50% of the Individual therapy visit: In-network: 50% of the Outpatient Surgery 1 Ambulatory surgical center: In-network: $250 copay Individual therapy visit: In-network: 50% of the Ambulatory surgical center: In-network: $175 copay Outpatient hospital: In-network: $250 copay Outpatient hospital: In-network: $175 copay

Over-the-Counter Items Prosthetic Devices (braces, artificial limbs, etc.) 1 Not covered Not covered Prosthetic devices: In-network: 20% of the Prosthetic devices: In-network: 20% of the Related medical supplies: In-network: 20% of the Related medical supplies: In-network: 20% of the Renal Dialysis In-network: You pay nothing Out-of-network: 30% of the cos In-network: You pay nothing Out-of-network: You pay nothing Transportation Not covered Not covered Urgent Care $60 copay $60 copay If you are admitted to the hospital within 1 day, you do not have to pay your share of the for urgent care. See the "Inpatient Hospital Care" section of this booklet for other s. Vision Services Exam to diagnose and treat diseases and conditions of the eye (including yearly glaucoma screening): If you are admitted to the hospital within 1 day, you do not have to pay your share of the for urgent care. See the "Inpatient Hospital Care" section of this booklet for other s. Exam to diagnose and treat diseases and conditions of the eye (including yearly glaucoma screening): Routine eye exam (for up to 1 every two years): Eyeglasses or contact lenses after cataract surgery: In-network: You pay nothing Routine eye exam (for up to 1 every two years): Eyeglasses or contact lenses after cataract surgery: In-network: You pay nothing No limit on exams to diagnose and treat diseases and conditions of the eye. No limit on exams to diagnose and treat diseases and conditions of the eye.

Preventive Care In-network: You pay nothing In-network: You pay nothing Our plan covers many preventive services, including: Our plan covers many preventive services, including: Abdominal aortic aneurysm screening Alcohol misuse counseling Bone mass measurement Breast cancer screening (mammogram) Cardiovascular disease (behavioral therapy) Cardiovascular screenings Cervical and vaginal cancer screening Colonoscopy Colorectal cancer screenings Depression screening Diabetes screenings Fecal occult blood test Flexible sigmoidoscopy HIV screening Medical nutrition therapy services Obesity screening and counseling Prostate cancer screenings (PSA) Sexually transmitted infections screening and counseling Tobacco use cessation counseling (counseling for people with no sign of tobacco-related disease) Vaccines, including flu shots, Hepatitis B shots, Pneumococcal shots Welcome to Medicare" preventive visit (onetime) Abdominal aortic aneurysm screening Alcohol misuse counseling Bone mass measurement Breast cancer screening (mammogram) Cardiovascular disease (behavioral therapy) Cardiovascular screenings Cervical and vaginal cancer screening Colonoscopy Colorectal cancer screenings Depression screening Diabetes screenings Fecal occult blood test Flexible sigmoidoscopy HIV screening Medical nutrition therapy services Obesity screening and counseling Prostate cancer screenings (PSA) Sexually transmitted infections screening and counseling Tobacco use cessation counseling (counseling for people with no sign of tobacco-related disease) Vaccines, including flu shots, Hepatitis B shots, Pneumococcal shots Welcome to Medicare" preventive visit (onetime)

Preventive Care (continued) Yearly "Wellness" visit Yearly "Wellness" visit Any additional preventive services approved by Medicare during the contract year will be covered. Hospice You pay nothing for hospice care from a Medicarecertified hospice. You may have to pay part of the for drugs and respite care. Any additional preventive services approved by Medicare during the contract year will be covered. You pay nothing for hospice care from a Medicarecertified hospice. You may have to pay part of the for drugs and respite care. Original Medicare will pay for your hospice care when you enroll in a Medicare-certified hospice program. If you need non-emergent, non-urgent services that are covered under Medicare Part A or B and not related to your terminal condition, the plan will pay for your care. You pay your plan -sharing amount for these services. Inpatient Care Inpatient Hospital Our plan covers an unlimited number of days for an Care 1 inpatient hospital stay. Original Medicare will pay for your hospice care when you enroll in a Medicare-certified hospice program. If you need non-emergent, non-urgent services that are covered under Medicare Part A or B and not related to your terminal condition, the plan will pay for your care. You pay your plan -sharing amount for these services. Our plan covers an unlimited number of days for an inpatient hospital stay. In-network: $325 copay per day for days 1 through 7 $0 copay per day for days 8 through 90 per stay You pay nothing per day for days 91 and beyond In-network: $270 copay per day for days 1 through 7 $0 copay per day for days 8 through 90 per stay You pay nothing per day for days 91 and beyond Inpatient Mental Health Care Your annual out-of-pocket limit (what you pay) is $2,275. After your limited has been reached, you pay nothing for inpatient hospital care for the remainder of the year. For inpatient mental health care, see the "Mental Health Care" section of this booklet. Your annual out-of-pocket limit (what you pay) is $1,890. After your limited has been reached, you pay nothing for inpatient hospital care for the remainder of the year. For inpatient mental health care, see the "Mental Health Care" section of this booklet.

Skilled Nursing Facility (SNF) Our plan covers up to 100 days in a SNF. In-network: $40 copay per day for days 1 through 20 $156 copay per day for days 21 through 100 Our plan covers up to 100 days in a SNF. In-network: $40 copay per day for days 1 through 20 $156 copay per day for days 21 through 100 per stay per stay No prior hospital stay is required. No prior hospital stay is required. Prescription Drug Benefits How much do I pay? For Part B drugs such as chemotherapy drugs 1 : In-network: 0-20% of the depending on the drug For Part B drugs such as chemotherapy drugs 1 : In-network: 0-20% of the depending on the drug Other Part B drugs 1 : In-network: $25 copay or 20% of the depending on the drug Other Part B drugs 1 : In-network: $25 copay or 20% of the depending on the drug Nebulizer drugs: $25 copay Oral Chemo: You pay nothing Immunosuppressive drugs: 20% of the Physician administered (non- self) injectables: 20% of the Injectable or Infused Chemotherapy: 20% of the Nebulizer drugs: $25 copay Oral Chemo: You pay nothing Immunosuppressive drugs: 20% of the Physician administered (non- self) injectables: 20% of the Injectable or Infused Chemotherapy: 20% of the

Initial Coverage You pay the following until your total yearly drug s reach $2,960. Total yearly drug s are the total drug s paid by both you and our Part D plan. You pay the following until your total yearly drug s reach $2,960. Total yearly drug s are the total drug s paid by both you and our Part D plan. You may get your drugs at network retail pharmacies and mail order pharmacies. You may get your drugs at network retail pharmacies and mail order pharmacies. Standard Retail Cost-Sharing Tier Tier 1 (Preferred Generic) Tier 2 (Non- Preferred Generic) Tier 3 (Preferred Brand) Tier 4 (Non- Preferred Brand) Tier 5 (Specialty Tier) One-month supply Three-month supply $7 copay $21 copay $20 copay $60 copay $45 copay $135 copay $95 copay $285 copay 33% of the 33% of the Standard Retail Cost-Sharing Tier Tier 1 (Preferred Generic) Tier 2 (Non- Preferred Generic) Tier 3 (Preferred Brand) Tier 4 (Non- Preferred Brand) Tier 5 (Specialty Tier) One-month supply Three-month supply $5 copay $15 copay $15 copay $45 copay $45 copay $135 copay $95 copay $285 copay 33% of the 33% of the

Initial Coverage (continued) Standard Mail Order Cost-Sharing Standard Mail Order Cost-Sharing Tier Tier 1 (Preferred Generic) Tier 2 (Non- Preferred Generic) Tier 3 (Preferred Brand) Tier 4 (Non- Preferred Brand) Tier 5 (Specialty Tier) One-month supply Three-month supply $7 copay $17.50 copay $20 copay $50 copay $45 copay $112.50 copay $95 copay $237.50 copay 33% of the 33% of the Tier Tier 1 (Preferred Generic) Tier 2 (Non- Preferred Generic) Tier 3 (Preferred Brand) Tier 4 (Non- Preferred Brand) Tier 5 (Specialty Tier) One-month supply Three-month supply $5 copay $12.50 copay $15 copay $37.50 copay $45 copay $112.50 copay $95 copay $237.50 copay 33% of the 33% of the If you reside in a long-term care facility, you pay the same as at a retail pharmacy. If you reside in a long-term care facility, you pay the same as at a retail pharmacy. You may get drugs from an out-of-network pharmacy and pay the same as an in-network pharmacy, but you will get less of the drug. You may get drugs from an out-of-network pharmacy and pay the same as an in-network pharmacy, but you will get less of the drug. Some drugs may require prior authorization, step therapy, or quantity limits. Please refer to the 2015 formulary for details. Coverage Gap Most Medicare drug plans have a coverage gap (also called the "donut hole"). This means that there's a temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug (including what our plan has paid and what you have paid) reaches $2,960. Some drugs may require prior authorization, step therapy, or quantity limits. Please refer to the 2015 formulary for details. Most Medicare drug plans have a coverage gap (also called the "donut hole"). This means that there's a temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug (including what our plan has paid and what you have paid) reaches $2,960. After you enter the coverage gap, you pay 45% of the After you enter the coverage gap, you pay 45% of the

Coverage Gap (continued) plan's for covered brand name drugs and 65% of the plan's for covered generic drugs until your s total $4,700, which is the end of the coverage gap. Not everyone will enter the coverage gap. Catastrophic Coverage After your yearly out-of-pocket drug s (including drugs purchased through your retail pharmacy and through mail order) reach $4,700, you pay the greater of: plan's for covered brand name drugs and 65% of the plan's for covered generic drugs until your s total $4,700, which is the end of the coverage gap. Not everyone will enter the coverage gap. After your yearly out-of-pocket drug s (including drugs purchased through your retail pharmacy and through mail order) reach $4,700, you pay the greater of: 5% of the, or $2.65 copay for generic (including brand drugs treated as generic) and a $6.60 copayment for all other drugs. 5% of the, or $2.65 copay for generic (including brand drugs treated as generic) and a $6.60 copayment for all other drugs. When you reach catastrophic coverage, you will pay these copayments through the remainder of the year. When you reach catastrophic coverage, you will pay these copayments through the remainder of the year. Optional Benefits (you must pay an extra premium each month for these benefits) Package 1: Optional Supplemental Dental Benefits include: Benefits include: Preventive Dental Comprehensive Dental Preventive Dental Comprehensive Dental How much is the monthly premium? Additional $19 per month. You must keep paying your Medicare Part B premium and your $36.90 monthly plan premium. Additional $19 per month. You must keep paying your Medicare Part B premium and your $187 monthly plan premium. How much is the deductible? Is there any limit on how much the plan will pay? This package does not have a deductible. Please ask us for a copy of our optional dental benefit summary. This package does not have a deductible. Please ask us for a copy of our optional dental benefit summary. Our plan pays up to $500 every year. Our plan pays up to $500 every year.