MetLife Dental Insurance Plan Summary Network: PDP Plus Coverage Type Type A: Preventive (cleanings, exams, X-rays) Type B: Basic (fillings, extractions) Type C: Major (bridges, dentures) In-Network % of Negotiated Fee * PLAN OPTION 1 BASIC PLAN Out-of-Network % of R&C Fee ** In-Network % of Negotiated Fee * PLAN OPTION 2 ENHANCED PLAN Out-of-Network % of R&C Fee ** 100% 75% 100% 75% 80% 60% 80% 60% 60% 40% 60% 40% Type D: Orthodontia 50% 50% 50% 50% Deductible Individual $25 $25 $25 $25 Family $75 $75 $75 $75 Annual Maximum Benefit Per Person $1,000 $1,000 $3,000 $3,000 Orthodontia Lifetime Maximum Per Person $1,000 Child(ren) Only $1,000 Child(ren) Only Child(ren) s eligibility for dental coverage is from birth up to age 26. $1,500 Adults & Child(ren) $1,500 Adults & Child(ren) * Negotiated Fee refers to the fees that participating dentists have agreed to accept as payment in full, subject to any copayments, deductibles, cost sharing and benefits maximums. Negotiated fees are subject to change. ** R&C fee refers to the Reasonable and Customary (R&C) charge, which is based on the lowest of (1) the dentist s actual charge, (2) the dentist s usual charge for the same or similar services, or (3) the charge of most dentists in the same geographic area for the same or similar services as determined by MetLife. Applies only to Type B & C Services.
List of Primary Covered Services & Limitations The service categories and plan limitations shown represent an overview of your Plan Benefits. This document presents the majority of services within each category, but is not a complete description of the Plan. Plan Option 1: Basic Plan Plan Option 2: Enhanced Plan Type A Preventive Type A Preventive Prophylaxis Two cleanings per calendar year Prophylaxis Two cleanings per calendar year (cleanings) (cleanings) Oral Examinations Two exams per calendar year Oral Examinations Two exams per calendar year Topical Fluoride Applications Two fluoride treatments per calendar year for dependent children up to his/her 19 th birthday Topical Fluoride Applications Two fluoride treatments per calendar year for dependent children up to his/her 19 th birthday X-rays Full mouth X-rays; one per 5 calendar Bitewings X-rays; one set per calendar year for adults and children X-rays Full mouth X-rays; one per 5 calendar Bitewings X-rays; one set per calendar year for adults and children Space Maintainers Space maintainers, once per lifetime, for dependent children up to his/her 17 th birthday Space Maintainers Space maintainers, once per lifetime, for dependent children up to his/her 17 th birthday Sealants One application of sealant material every 3 calendar for each non-restored, non-decayed 1 st and 2 nd molar of a dependent child up to his/her 16 th birthday Sealants One application of sealant material every 3 calendar for each non-restored, non-decayed 1 st and 2 nd molar of a dependent child up to his/her 16 th birthday Type B Basic Type B Basic Fillings Replacement once every 2 calendar Fillings Replacement once every 2 calendar Simple & Surgical Simple & Surgical Extractions Extractions and and Bridge Repair/ Bridge Repair/ Oral Surgery Oral Surgery Endodontics Root canal treatment limited to once per tooth every 2 calendar. Endodontics and Bridge and Bridge General Anesthesia When dentally necessary in connection with oral surgery, General Anesthesia extractions or other covered dental services Periodontics Periodontal scaling and root planing once per quadrant, Periodontics every 2 calendar Periodontal surgery once per quadrant, every 3 calendar Total number of periodontal maintenance treatments cannot exceed two treatments in a calendar year Type C Major Type C Major and Bridge Repair and Bridge Repair Bridges and Dentures Initial placement to replace one or more natural teeth, which Bridges and Dentures are lost while covered by the plan Dentures and bridgework replacement; one every 5 calendar Replacement of an existing temporary full denture if the temporary denture cannot be repaired and the permanent denture is installed within 12 months after the temporary denture was installed Crowns, Inlays and Onlays Replacement once every 5 calendar Crowns, Inlays and Onlays Type D Orthodontia Type D Orthodontia Your children, up to age 26, are covered while Dental insurance is in effect. All dental procedures performed in connection with orthodontic treatment are payable as Orthodontia Payments are on a repetitive basis 25% of the Orthodontia Lifetime will be considered at initial placement of the appliance and paid based on the plan benefit s coinsurance level for Orthodontia as defined in the plan summary Orthodontic benefits end at cancellation of coverage Root canal treatment limited to once per tooth every 2 calendar. When dentally necessary in connection with oral surgery, extractions or other covered dental services Periodontal scaling and root planing once per quadrant, every 2 calendar Periodontal surgery once per quadrant, every 3 calendar Total number of periodontal maintenance treatments cannot exceed two treatments in a calendar year Initial placement to replace one or more natural teeth, which are lost while covered by the plan Dentures and bridgework replacement; one every 5 calendar Replacement of an existing temporary full denture if the temporary denture cannot be repaired and the permanent denture is installed within 12 months after the temporary denture was installed Replacement once every 5 calendar Adults and your children, up to age 26, are covered while Dental insurance is in effect. All dental procedures performed in connection with orthodontic treatment are payable as Orthodontia Payments are on a repetitive basis 25% of the Orthodontia Lifetime will be considered at initial placement of the appliance and paid based on the plan benefit s coinsurance level for Orthodontia as defined in the plan summary Orthodontic benefits end at cancellation of coverage
Frequently Asked Questions Who is a participating dentist? A participating dentist is a general dentist or specialist who has agreed to accept negotiated fees as payment in full for covered services provided to plan members. Negotiated fees typically range from 15%-45% below the average fees charged in a dentist s community for the same or substantially similar services.* *Based on internal analysis by MetLife. Negotiated Fees refer to the fees that in-network dentists have agreed to accept as payment in full for covered services, subject to any co-payments, deductibles, cost sharing and benefits maximums. Negotiated fees are subject to change. How do I find a participating dentist? There are thousands of general dentists and specialists to choose from nationwide --so you are sure to find one that meets your needs. You can receive a list of these participating dentists online at www.metlife.com/mybenefits or call 1-866-832-5756 to have a list faxed or mailed to you. What services are covered under this plan? All services defined under the group dental benefits plan are covered. May I choose a non-participating dentist? Yes. You are always free to select the dentist of your choice. However, if you choose a non-participating dentist, your outof-pocket costs may be higher. He/she hasn t agreed to accept negotiated fees. So you may be responsible for any difference in cost between the dentist's fee and your plan's benefit payment. Can my dentist apply for participation in the network? Yes. If your current dentist does not participate in the network and you would like to encourage him/her to apply, ask your dentist to visit www.metdental.com, or call 1-866-PDP-NTWK for an application.* The website and phone number are for use by dental professionals only. *Due to contractual requirements, MetLife is prevented from soliciting certain providers. How are claims processed? Dentists may submit your claims for you which means you have little or no paperwork. You can track your claims online and even receive email alerts when a claim has been processed. If you need a claim form, visit www.metlife.com/mybenefits or request one by calling 1-866-832-5756. Can I find out what my out-of-pocket expenses will be before receiving a service? Yes. You can ask for a pretreatment estimate. Your general dentist or specialist usually sends MetLife a plan for your care and requests an estimate of benefits. The estimate helps you prepare for the cost of dental services. We recommend that you request a pre-treatment estimate for services in excess of $300. Simply have your dentist submit a request online at www.metdental.com or call 1-877-MET-DDS9. You and your dentist will receive a benefit estimate for most procedures while you are still in the office. Actual payments may vary depending upon plan maximums, deductibles, frequency limits and other conditions at time of payment. Can MetLife help me find a dentist outside of the U.S. if I am traveling? Yes. Through international dental travel assistance services * you can obtain a referral to a local dentist by calling +1-312- 356-5970 (collect) when outside the U.S. to receive immediate care until you can see your dentist. Coverage will be considered under your out-of-network benefits. ** Please remember to hold on to all receipts to submit a dental claim. *Travel Assistance services are administered by AXA Assistance USA, Inc. Certain benefits provided under the Travel Assistance program are underwritten by Virginia Surety Company, Inc. AXA Assistance and Virginia Surety are not affiliated with MetLife, and the services and benefits they provide are separate and apart from the insurance provided by MetLife. **Refer to your dental benefits plan summary for your out-of-network dental coverage. How does MetLife coordinate benefits with other insurance plans? Coordination of benefits provisions in dental benefits plans are a set of rules that are followed when a patient is covered by more than one dental benefits plan. These rules determine the order in which the plans will pay benefits. If the MetLife dental benefit plan is primary, MetLife will pay the full amount of benefits that would normally be available under the plan, subject to applicable law. If the MetLife dental benefit plan is secondary, most coordination of benefits provisions require MetLife to determine benefits after benefits have been determined under the primary plan. The amount of benefits payable by MetLife may be reduced due to the benefits paid under the primary plan, subject to applicable law. Do I need an ID card? No. You do not need to present an ID card to confirm that you are eligible. You should notify your dentist that you are enrolled in the MetLife Preferred Dentist Program. Your dentist can easily verify information about your coverage through a toll-free automated Computer Voice Response system. An ID Card will however be mailed to you for your convenience.
Exclusions This plan does not cover the following services, treatments and supplies: Services which are not Dentally Necessary, those which do not meet generally accepted standards of care for treating the particular dental condition, or which we deem experimental in nature; Services for which you would not be required to pay in the absence of Dental Insurance; Services or supplies received by you or your Dependent before the Dental Insurance starts for that person; Services which are primarily cosmetic (for Texas residents, see notice page section in Certificate); Services which are neither performed nor prescribed by a Dentist except for those services of a licensed dental hygienist which are supervised and billed by a Dentist and which are for: o Scaling and polishing of teeth; or o Fluoride treatments; Services or appliances which restore or alter occlusion or vertical dimension; Restoration of tooth structure damaged by attrition, abrasion or erosion; Restorations or appliances used for the purpose of periodontal splinting; Counseling or instruction about oral hygiene, plaque control, nutrition and tobacco; Personal supplies or devices including, but not limited to: water picks, toothbrushes, or dental floss; Decoration, personalization or inscription of any tooth, device, appliance, crown or other dental work; Missed appointments; Services: o Covered under any workers compensation or occupational disease law; o Covered under any employer liability law; o For which the employer of the person receiving such services is not required to pay; or o Received at a facility maintained by the Employer, labor union, mutual benefit association, or VA hospital; Services covered under other coverage provided by the Employer; Temporary or provisional restorations; Temporary or provisional appliances; Prescription drugs; Services for which the submitted documentation indicates a poor prognosis; The following when charged by the Dentist on a separate basis: o Claim form completion; o Infection control such as gloves, masks, and sterilization of supplies; or o Local anesthesia, non-intravenous conscious sedation or analgesia such as nitrous oxide. Dental services arising out of accidental injury to the teeth and supporting structures, except for injuries to the teeth due to chewing or biting of food; Caries susceptibility tests; Initial installation of a fixed and permanent Denture to replace one or more natural teeth which were missing before such person was insured for Dental Insurance; Other fixed Denture prosthetic services not described elsewhere in the certificate; Precision attachments, except when the precision attachment is related to implant prosthetics; Initial installation of a full or removable Denture to replace one or more natural teeth which were missing before such person was insured for Dental Insurance; Addition of teeth to a partial removable Denture to replace one or more natural teeth which were missing before such person was insured for Dental Insurance; Adjustment of a Denture made within 6 months after installation by the same Dentist who installed it; Implants including, but not limited to any related surgery, placement, restorations, maintenance, and removal; Repair of implants; Implants supported prosthetics to replace one or more natural teeth which were missing before such person was insured for Dental Insurance; Appliances or treatment for bruxism (grinding teeth), including but not limited to occlusal guards and night guards; Diagnosis and treatment of temporomandibular joint (TMJ) disorders; Repair or replacement of an orthodontic device; Duplicate prosthetic devices or appliances; Replacement of a lost or stolen appliance, Cast Restoration, or Denture; and Intra and extraoral photographic images.
Alternate Benefits: Where two or more professionally acceptable dental treatments for a dental condition exist, reimbursement is based on the least costly treatment alternative. If you and your dentist have agreed on a treatment that is more costly than the treatment upon which the plan benefit is based, you will be responsible for any additional payment responsibility. To avoid any misunderstandings, we suggest you discuss treatment options with your dentist before services are rendered, and obtain a pretreatment estimate of benefits prior to receiving certain high cost services such as crowns, bridges or dentures. You and your dentist will each receive an Explanation of Benefits (EOB) outlining the services provided, your plan s reimbursement for those services, and your out-of-pocket expense. Procedure charge schedules are subject to change each plan year. You can obtain an updated procedure charge schedule for your area via fax by calling 1-866-832-5756 and using the MetLife Dental Automated Information Service. Actual payments may vary from the pretreatment estimate depending upon annual maximums, plan frequency limits, deductibles and other limits applicable at time of payment. Cancellation/Termination of Benefits: Coverage is provided under a group insurance policy (Policy form GPNP99) issued by MetLife. Coverage terminates when your membership ceases, when your dental contributions cease or upon termination of the group policy by the Policyholder or MetLife. The group policy terminates for non-payment of premium and may terminate if participation requirements are not met or if the Policyholder fails to perform any obligations under the policy. The following services that are in progress while coverage is in effect will be paid after the coverage ends, if the applicable installment or the treatment is finished within 31 days after individual termination of coverage: Completion of a prosthetic device, crown or root canal therapy. Like most group benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods and terms for keeping them in force. Please contact MetLife or your plan administrator for costs and complete details. L0316460047[exp0417][All States][DC,GU,MP,PR,VI] 2016 Metropolitan Life Insurance Company, New York, NY 10166